Page 1
PanelView Component HMI
Terminals
User Manual
(Catalog Numbers
2711C-T3M, 2711C-K3M, 2711C-T6M,
2711C-F2M, 2711C-K2M,
2711C-T6C, 2711C-T10C
)
Page 2
Important User Information
Solid state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines
for the Application, Installation and Maintenance of Solid State Controls (publication SGI-1.1
Rockwell Automation sales office or online at http://literature.rockwellautomation.com
between solid state equipment and hard-wired electromechanical devices. Because of this difference, and also because of the
wide variety of uses for solid state equipment, all persons responsible for applying this equipment must satisfy themselves
that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the
use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability
for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or
software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is
prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
available from your local
) describes some important differences
WARNING
Identifies information about practices or circumstances that can cause an explosion in a
hazardous environment, which may lead to personal injury or death, property damage, or
economic loss.
IMPORTANT
ATTENTION
Identifies information that is critical for successful application and understanding of the product.
Identifies information about practices or circumstances that can lead to personal injury or death,
property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and
recognize the consequence
SHOCK HAZARD
Labels may be on or inside the equipment, for example, a drive or motor, to alert people that
dangerous voltage may be present.
BURN HAZARD
Labels may be on or inside the equipment, for example, a drive or motor, to alert people that
surfaces may reach dangerous temperatures.
Rockwell Automation, Allen-Bradley, TechConnect, PanelView, PanelView Component, and MicroLogix are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Page 3
Summary of Changes
The information below summarizes the changes to this manual since
the last publication.
To help you find new and updated information in this release of the
manual, we included change bars as shown to the right of this
paragraph.
Topic Section
Updated supported browsers and platforms page 16
Updated description for File Transfer page 19
Updated Serial Connections page 61
Updated Environmental specifications page 94
Added IP Addresses for emulators page 114
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Summary of Changes
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Summary of Changes
Table of Contents
Preface
Overview
Configuration Mode
Table of Contents
Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Additional Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 1
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to Connect Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 10
PanelView Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
How to Display Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Peripheral Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Catalog Number Configuration. . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Managing Applications and Files . . . . . . . . . . . . . . . . . . . . . 51
Transferring Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Transferring User-defined Objects . . . . . . . . . . . . . . . . . . . . 53
Install and Replace Components
Cable Connections and
Communication
Upgrade Firmware
Chapter 3
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
SD Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 4
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Wiring and Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . 57
Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
MicroLogix Controller Cable Charts . . . . . . . . . . . . . . . . . . . 58
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Serial Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 5
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Prepare for Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . 73
Firmware Installation Using Removable Storage Device . . . . 74
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Table of Contents
Troubleshoot the System
Specifications
Adding Font Files
Chapter 6
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
View System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Returning to the Out-of-box Condition. . . . . . . . . . . . . . . . . 90
Appendix A
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Appendix B
Available Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Import a Font File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remove a Font File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
PanelView Component Emulator
Firmware Update Utility
Index
Appendix C
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Install the Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Uninstall the Emulator. . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Directory Layout and Content . . . . . . . . . . . . . . . . . . . . . . 110
Launch Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using the Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Appendix D
Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
About the Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Install the Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Update Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Clean File System or
Clean Registry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Resolve Firmware Upgrade Issues . . . . . . . . . . . . . . . . . . . 124
Software Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Rockwell Automation Support . . . . . . . . . . . . . . . . . . . . . . 136
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Preface
Objectives
Intended Audience
This preface provides information on these topics.
• Intended audience
• Additional resources
• Firmware upgrades
Use this manual if you are responsible for operating, or
troubleshooting the PanelView Component terminals. This manual
provides information for configuring the PanelView Component
terminal. You can configure the terminal on the terminal, through a
web browser on a computer connected to the terminal, or through the
PanelView Component emulator.
This manual does not give procedures for creating applications that
run on the terminal.
No special knowledge is required to understand this manual or
operate the terminal.
Equipment installers must be familiar with standard panel installation
techniques.
Additional Resources
For additional information on the PanelView Component terminals,
refer to these publications, that you can download from
http://literature.rockwellautomation.com
Resource Description
PanelView Component Terminal Installation
Instructions, publication 2711C-IN001
PanelView Component Operator Terminals
Quick Start, publication 2711C-QS001
If you would like a manual, you can:
• download a free electronic version from the Internet at
http://literature.rockwellautomation.com
• purchase a printed manual by contacting your local
Allen-Bradley distributor or Rockwell Automation sales office.
.
Provides instructions for installing a
PanelView Component terminal.
Provides instructions on setting up a sample
application on a PanelView Component
terminal.
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Preface Preface
Firmware Upgrades
To receive firmware upgrades and other downloads for your
PanelView Component terminal:
• call your local Rockwell Automation sales office or distributor.
• access
http://ab.com/eoi/graphicterminals/panelviewcomponent.html
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Overview
Chapter
1
Chapter Objectives
About the Terminals
This chapter gives an overview of the PanelView component
terminals.
• About the terminals
• How to connect browser
• PanelView Explorer
• How to display help
• Peripheral connection
• Catalog number configuration
PanelView Component terminals are operator interface devices for
monitoring and controlling devices attached to a controller. HMI
applications are created using a Web application while your computer
is connected directly to the terminal. You see the direct result on the
terminal display without having to download first.
PanelView Component C200 and C300 Terminals
1
6
2345
Item Description Item Description
1 Function keys, keypad, or touch
display
2 24V DC power input 5 RS-232 serial port
3 RS-422 and RS-485 port 6 USB host port
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4 USB device port
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Chapter 1 Overview
PanelView Component C600 and C1000 Terminals
8
PanelView C600
9
FAULT
1
T T- R R- S
11
61
234 6 7
(C600 Series C terminal shown)
5
B
Item Description Item Description
1 Touch display 7 USB device port
2 24V DC power input 8 Diagnostic status indicator
3 10/100 MBit Ethernet port 9 Replaceable real-time clock
battery
4 RS-422 or RS-485 port 10 USB host port
5 Mounting slots (for C600 Series
11 Secure digital (SD) card slot
C only)
6 RS-232 serial port
10
IMPORTANT
Analog touch screens are intended for single presses at a time.
If the touch screen is pressed in two locations at the same time,
the presses are averaged as a single press in-between the two
locations.
How to Connect Browser
The terminals can be connected to a browser using either a USB port
or an Ethernet network connection. Your computer should have at
least an Intel Pentium M 1400 MHz processor, with 512 MB RAM.
You must enter the IP address of the PanelView Component terminal
into the address field of your browser. You can find the IP address on
the terminal configuration screen under Communications.
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Overview Chapter 1
USB Port
The PanelView Component terminals have a USB device port to
support communication with the terminal using TCP/IP.
IMPORTANT
With the USB device port connected to a computer, use your
computer’s browser to connect to the terminal. The IP address of the
USB port is always 169.254.254.2.
Before connecting your computer to the USB port of the
PanelView Component terminal, you must first install the
Allen-Bradley PanelView USB remote NDIS Network Device
driver on your computer. Refer to
page 63.
Install the USB Driver on
Ethernet Port
The C600 and C1000 terminals have an Ethernet port. The Ethernet
port supports both static IP addresses and Dynamic Host
Configuration Protocol (DHCP) assigned IP addresses. If using static
IP addressing, then you manually set the IP address, the subnet mask,
and the default gateway. If using DHCP, then the server automatically
assigns an IP address, the subnet mask, the default gateway, and the
DNS and WINS server.
IMPORTANT
PanelView Explorer
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PanelView Explorer is the design environment for the PanelView
Component terminals. You access the design environment through
your browser while connected to the terminal. Applications created in
the design environment are simultaneously viewed on the connected
terminal. In addition to graphic objects and drawings, the design
environment provides support for communication, tags, alarms,
security, recipes, and language support.
If a terminal is set for DHCP and is not on a network or is on a
network that does not have a DHCP server (or the server is not
available), it will automatically assign itself an Automatic
Private IP Address (or auto IP address). The auto IP address will
be in the range of 169.254.0.0 through 169.254.255.255.
The terminal makes sure the auto IP address is unique from any
other auto IP address of other devices on the network. The
terminal can now communicate with other devices on the
network that have IP addresses in the 169.254.xxx.xxx range
(and a subnet mask of 255.255.0.0).
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Chapter 1 Overview
How to Display Help
PanelView Explorer software provides extensive help for the design
environment. Context-sensitive help is available for:
• each navigation tab.
• each object in the object palette.
• any dialog that has a Help button.
Click the ? on the application toolbar to view the help.
No Help Files Found
To view help information in your browser, you must copy the help
files from the WebHelp folder of the CD that ships with your terminal
to external media, and then insert the media in the terminal. External
media can be a USB flash drive or an SD memory card.
Terminal Users
Copy the help files to the WebHelp folder off the root directory of the
SD memory card or USB flash drive into a folder named \WebHelp.
Emulator Users
Copy the help files to the WebHelp folder in the shared directory of
the emulator, for example, C:\Documents and Settings\All
Users\Shared Documents\Allen-Bradley\PVc Emulator\WebHelp.
View Help Files
After copying the help files to external media and inserting the media
in the terminal, you can view the help files by closing this help
window and clicking the help ? button again.
TIP
When receiving updated help files, you may have to clear cache
in your browser before the new help files display.
View the PanelView Explorer online Help for detailed
instructions.
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Overview Chapter 1
Peripheral Connection
PanelView Component terminals have a USB host port. You can
power USB peripherals directly from the PanelView Component
terminal. If the USB peripheral is not powered directly from the
PanelView USB port either:
• install the USB peripheral in the same enclosure as the
PanelView terminal and make sure it is connected to the same
ground system.
• connect to the USB peripheral through a galvanically isolated
hub.
ATTENTION
Removing the USB flash drive or SD card, from the PanelView
Component terminal, while a firmware upgrade is in process,
could corrupt the firmware and make the terminal unusable.
Take precautions to prevent the USB flash drive or SD card from
being accidentally disconnected. Also, do not power off the
terminal while a firmware upgrade is in progress.
USB hubs can produce unexpected behaviors and as a result
are not recommended.
Catalog Number Configuration
These are the available PanelView Component terminals.
Cat. No. Model Operator Input Size Display Type
2711C-F2M C200 Function keys 2 in. Monochrome
2711C-K2M Numeric and function
keys
2711C-T3M C300 Touch screen 3 in.
2711C-K3M Numeric and function
keys
2711C-T6M C600 Touch screen 6 in. Monochrome
2711C-T6C Color
2711C-T10C C1000 Touch screen 10 in.
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Chapter 1 Overview
Notes:
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Configuration Mode
Chapter
2
Chapter Objectives
Configuration Mode
This chapter covers topics that show how to use the Configuration
mode of your PanelView component terminal.
• Configuration mode
• Configuration interfaces
• Terminal settings
• Managing applications and files
• Transferring applications
• Transferring user-defined objects
The terminal can be configured from either the design time or the
runtime user interface. The design-time user interface requires a
computer browser connected to the terminal's web service, where the
runtime user interface uses configuration screens on the terminal. The
configuration data for a terminal refers to the collection of all of the
system interface parameters.
Access to the Terminal’s Configuration
Running
Internet Explorer or
Firefox browser
USB or Ethernet
connectivity
On Terminal
Configuration
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Chapter 2 Configuration Mode
Design-time Configuration
The design-time configuration is when the terminal is actually hosting
web server content that represents a visualization of the terminal's
properties and files. You can only design for the terminal type that
you are connected to.
When a new application is created, the design time automatically
navigates to the first screen and assigns it as the startup screen.
The design-time environment is compatible with these operating
systems:
• Windows 2000 (catalog numbers 2711C-T6M, 2711C-T6C, and
2711C-T10C only, using an Ethernet connection to connect to
the terminal)
• Windows XP
• Windows Vista
TIP
Connecting to a terminal using a USB connection is not
compatible with Windows 2000 operating system.
The PanelView Component emulator is not compatible with
Windows 2000 operating system.
A user application can be created or edited through a browser
connected to a terminal or emulator. Ethernet network and USB
connections are supported for connection to a physical terminal. For
the emulator, the emulator and browser must be on the same
computer.
Supported Browsers and Platforms
Operating System Browser Platform Supported
Windows Vista Internet Explorer 7, Firefox 3.0 Terminal and emulator
Windows XP SP2 Internet Explorer 7, Firefox 3.0 Terminal and emulator
Windows 2000 SP4 (using Ethernet network
connection only)
Internet Explorer 7, Firefox 3.0 C600 and C1000 Terminal using Ethernet
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Configuration Mode Chapter 2
If you use a browser other than a recommended browser, this
message appears.
Runtime Configuration
The runtime configuration is when you make changes on the actual
terminal. Changes can be made whether an application is running or
not running.
C200
C300
C600 and C1000
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Chapter 2 Configuration Mode
Configuration Interfaces
C200 - Function Keys
C200 - Function and Numeric Keys
Terminal settings can be configured either on the terminal or through
a web browser using the PanelView Explorer Startup window.
Terminal Interface
The on-terminal interface lets you make changes to the terminal
configuration. On the C200 and C300 terminals, you have to use the
arrows to scroll through the menu. The C600 and C1000 terminals
have the menu displayed on the left side of the terminal screen.
C300 - Touch Screen
C300 - Function and Numeric Keys
C600, C1000 - Touch Screen
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Configuration Mode Chapter 2
PanelView Explorer Startup Window
The PanelView Explorer Startup window lets you access the terminal
through a web browser.
9
8
7
PanelView Explorer Startup Window
10
1
2
3
4
5
6
Item Function Description
1 Terminal Settings Use this link to view and change terminal display and communication settings, view
system information, and enable terminal security while connected to the terminal.
2 File Transfer Transfers files between the storage media of the terminal and your computer. You can
transfer applications, images, fonts, user-defined objects, screensaver bitmaps and
recipes. You can also delete applications from terminal storage and export the alarm
history log.
3 Help Displays help for the PanelView Explorer startup window and the design-time software.
4 Sign off Logs you off the Startup window leaving your browser open.
5 Terminal Type and Status Shows the current connection between your PanelView Component terminal and
computer and the type of terminal.
6 Language Shows the current and available languages for the design-time software.
7 Create New Application Opens a new application in the design-time environment window.
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Chapter 2 Configuration Mode
PanelView Explorer Startup Window
Item Function Description
8 Edit, Test, Run Use these buttons to edit, test, and run the currently loaded application.
9 Available Applications Shows a list of applications stored on the terminal, USB memory, SD card, or PC Storage
on the emulator. The list also shows if the file has been validated for correct operation.
10 Stop Click the Stop button (the stop sign shown when an app is loaded and in Edit/Test/Run
mode) to unload the currently loaded application. If you have not saved changes to the
application, you are prompted to do so. Once the application is unloaded, the terminal
displays the Configuration screen.
Terminal Settings
Terminal settings can be set on the terminal or through the PanelView
Explorer Startup window.
Adjusting Settings on the Terminal
From the terminal, you can view and edit the terminal settings. The
settings take effect immediately.
By clicking the menu items on the screen you can:
• switch to the currently running application.
• configure the terminal language.
• change the current application.
• adjust the display brightness and contrast.
• configure screen saver settings.
• calibrate the touch screen, if supported.
• reboot or reset the terminal.
• view system information.
• change the startup application.
• change the current date and time.
• set Ethernet network communication.
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Configuration Mode Chapter 2
Terminal Main Menu
C200
C300
C600 and C1000
These settings can also be changed using the PanelView Explorer
Startup Window.
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Chapter 2 Configuration Mode
Adjusting Settings on the PanelView Explorer Startup Window
From the PanelView Explorer Startup window, you can view and edit
settings for the connected PanelView Component terminal. The
settings take effect immediately.
By clicking the Terminal Settings link on the PanelView Explorer
Startup window, you can access tabs to:
• adjust the display brightness and contrast.
• configure screen saver settings.
• configure key repeat settings.
• calibrate the touch screen (if supported).
• reset the terminal.
• view system information.
• change the startup application.
• change the terminal language.
• change the current date and time.
• Ethernet communication.
• change the password of the system administrator.
Most of these settings are also adjusted from configuration mode on
the terminal.
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Configuration Mode Chapter 2
Select a Terminal Language
You can change the terminal display language. The terminal is
shipped with the English, Portuguese, French, Italian, German,
Spanish, and Chinese fonts installed. Korean is available but you must
first install the Korean font. Refer to page 74 for information on how
to install the font by upgrading the firmware.
Follow these steps to change the terminal language using the
PanelView Explorer Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the System Information tab.
4. Select a language from the Terminal Language pull-down list.
5. Click Apply or click Cancel to restore the current setting.
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Chapter 2 Configuration Mode
On the C600 and C1000 terminals the default language is set on the
Main menu. Just click the up and down arrows to select the language.
Follow these steps to change the language on the C200 and C300
terminals.
1. Click Config Language.
2. Press F1 to select the language.
The display changes to the language you select immediately.
IMPORTANT
At runtime, diagnostic messages appear in the same language
as the application if the application language is English,
Portuguese, French, Italian, German, Spanish, Chinese, or
Korean. For all other languages, the diagnostic messages
appear in the configuration language set on the terminal.
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Configuration Mode Chapter 2
Adjust the Display Brightness and Contrast
You can modify the brightness and contrast of the terminal display.
You can use the default intensity of 50% for contrast and 100% for
brightness or adjust the intensity for runtime operations.
TIP
On the C1000 terminal, only the brightness can be changed.
Follow these steps to change the display brightness and contrast using
the PanelView Explorer Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the Display/Input tab.
4. Drag the slider to adjust the brightness level between 1…100%.
5. Drag the slider to adjust the contrast level between 1…100%.
6. Click Apply, or click Cancel to restore the current terminal
settings.
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Chapter 2 Configuration Mode
Follow these steps to change the display brightness or contrast from
the terminal.
1. Click Display on the menu list.
C200, C300
C600, C1000
2. Use the arrow keys to adjust the brightness or contrast up or
down.
On the C200 and C300 terminals, press F3 to go to the contrast
adjustment screen. The change takes effect immediately.
TIP
C200, C300 Brightness
C200, C300 Contrast
The C1000 has only a brightness control.
C600 Brightness and Contrast
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Configuration Mode Chapter 2
Configure the Screen Saver
You can enable or disable the screen saver on the connected
PanelView Component terminal.
The terminal has four screen saver modes: screen saver, dimmer,
screen saver and dimmer, or disable.
• Screen saver - activates after the idle timeout elapses using a
default screen saver image. The screen saver deactivates when
you press a key.
• Dimmer - dims the display from full brightness to the brightness
level you set when the idle timeout elapses. While the display is
dimmed, you can still see on-screen activity. When you press a
key, the display is restored to full brightness.
• Screen saver and dimmer - activates the screen saver and dims
the display when the idle timeout elapses.
• Disable screen saver and dimmer - keeps the display on.
The screen saver timeout is the amount of idle time that must elapse
before the screen saver, dimmer, or screen saver and dimmer
activates. The idle time can be adjusted between 1…60 minutes.
The brightness intensity of the screen saver or dimmer can be adjusted
between 1…100%.
Follow these steps to configure the screen saver using the PanelView
Explorer Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the Display/Input tab.
4. Select a screen saver mode from the list.
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Chapter 2 Configuration Mode
5. Select a time from the pull-down list to adjust the screen saver
timeout.
6. Drag the slider to adjust the screen saver brightness.
7. Click Apply, or click Cancel to restore the current screen saver
settings.
To disable the screen saver or dimmers, select Disable Screen Saver
and Dimmer from the screen saver mode list.
Follow these steps to configure the screen saver from the C600 and
C1000 terminals.
1. Click Display on the menu list.
2. Click More at the bottom of the screen.
3. Select the Mode.
Mode = Image, Disable, Dimmer, Image and Dimmer.
4. Select the brightness.
Brightness 1…100, increments of 1.
5. Select the idle time.
Choices are 1, 2, 5, 10, 15, 20, 30, or 60 min.
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Follow these steps to configure the screen saver from the C200 and
C300 terminals.
1. Select Screen Saver on the menu list and press the enter key.
2. Press F1 to select the Mode.
Mode = Image, Disable, Dimmer, Image and Dimmer.
3. Press F3 and use the arrows to select the brightness.
Brightness 1…100, increments of 1.
4. Press F3 to get to the Timeout selection.
5. Press F1 to select the time.
Choices are 1, 2, 5, 10, 15, 20, 30, or 60 min.
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Chapter 2 Configuration Mode
Replace the Screen Saver Image
The default screen saver image is a floating Allen-Bradley logo in a
bitmap format. The name of the default screen saver is Screen Saver
with a .bmp file type. You can replace the default screen saver with
your own bitmap image but the file must have the same name as the
default screen saver.
Follow these steps to replace the screen saver image.
1. Create a small bitmap image.
2. Rename your bitmap file to Screen Saver and make sure the file
type is .bmp.
3. Select Run from the Start menu to open the Run window.
4. Type the IP address of your PanelView terminal in the Open
field using the format \\169.254.254.2.
5. Double-click the Screen Saver folder.
6. Copy and paste your Screen Saver bitmap file to this folder to
replace the existing bitmap file.
The new screen saver takes effect the next time the screen saver is
activated.
TIP
Your bitmap file should be small in size. A large bitmap will
impact performance of terminal operations.
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Configuration Mode Chapter 2
Configure Key Repeat Settings
You can configure key repeat settings for the terminal keys or
attached keyboard of the connected terminal.
TIP
You cannot change the key repeat settings from the on-terminal
configuration screens. If you want to change this setting, you
must connect to the terminal through a web browser.
The repeat rate is the speed at which a character repeats per second
when you hold down a key. The repeat delay is the amount of time,
in milliseconds, that elapses before a character begins to repeat when
you hold down a key.
Follow these steps to change the repeat settings for keys.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the Display/Input tab.
4. Check Enable key repeat to enable repeat settings for keys.
5. Drag the slider under Key Repeat Rate to adjust the speed at
which a character repeats when a key is held down.
6. Drag the slider under Key Repeat Delay to set the amount of
time that elapses before a character begins to repeat when the
key is held down.
7. Click Apply or click Cancel to restore the current settings.
To disable key repeat settings, uncheck Enable key repeat.
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Chapter 2 Configuration Mode
Calibrate the Touch Screen
Over time you may notice that the objects and images on the display
screen don’t seem to fit the display area as well as they once did. This
is normal with a touch screen and can be easily fixed.
Use a plastic stylus device with a minimum tip radius of 1 mm
(0.040 in.) to prevent damage to the touch screen.
IMPORTANT
Touch screen calibration is only supported on touch only
terminals, catalog numbers 2711C-T3M, 2711C-T6C,
2711-T6M, and 2711-T10C.
Follow these steps to calibrate the touch screen using the PanelView
Explorer Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the Display/Input tab.
4. Click Calibrate Touch Screen.
5. With a stylus, press the center of the target (+) on the screen.
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6. Repeat step 5 as the target moves around the screen.
7. Tap the screen when prompted to register saved data.
If you don’t tap the screen within 30 seconds, the calibration data is
lost and the current settings are retained.
Follow these steps to calibrate the touch screen from the terminal.
1. Click Display on the menu list.
2. For C600 and C1000 terminals, click Calibrate Touchscreen.
3. For C300 touch screen terminals, press the right arrow to go to
the calibration screen.
4. Carefully press and briefly hold stylus on the center of the target.
Repeat as the target moves around the screen.
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Chapter 2 Configuration Mode
5. Click OK within 30 seconds once the message appears to accept
the changes or the old settings are kept.
Reboot the Terminal
You can restart the terminal without having to disconnect and reapply
power. After a reset, the terminal performs a series of startup tests and
then either enters configuration mode or runs the startup application.
Follow these steps to reboot the terminal from the PanelView Explorer
Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the Display/Input tab.
4. Click Reboot Terminal button.
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Follow these steps to reboot the terminal from the C600 and C1000
terminals.
1. Go to the Main configuration screen.
2. Press Reset Terminal.
3. Confirm reset.
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Chapter 2 Configuration Mode
Follow these steps to reboot the terminal from the C200 and C300
terminals.
1. Select Reset Terminal from the menu list.
2. Press F1 to reset the terminal.
3. Confirm restart.
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Configuration Mode Chapter 2
Change the Startup Application
You can select or change the application that runs on the terminal
each time the terminal starts up. You must also select the storage
location of the application. The options are internal storage of the
terminal, USB flash drive, SD card, or PC storage.
IMPORTANT
If the application list is empty, the run, copy, delete, and set as
startup functions will not perform any action.
Follow these steps to select or change the startup application using
the PanelView Explorer Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the System Information tab.
4. Select the name of the startup application from the Startup
Application pull-down list.
5. Click Apply, or click Cancel to restore the current setting.
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Chapter 2 Configuration Mode
Follow these steps to select or change the startup application from the
C600 or C1000 terminal.
1. Click Startup Application from the Main menu.
2. Click Change Startup Application under Startup Application.
This displays the File Manager screen.
3. Select the location of the application from the Source list, either
Internal, USB, or SD.
4. Select the name of the startup application from the Name list.
5. Click Set As Startup.
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Configuration Mode Chapter 2
Follow these steps to select or change the startup application from the
C200 or C300 terminal.
1. Click Startup Application from the Main menu.
2. Press F1 to reset the startup application.
3. Press F4 to exit to the main menu.
4. Click on File Manager from the main menu.
5. Press F1 to select the source, either internal or USB.
6. Press F3 to go to the list of applications and use the arrows to
select the startup application.
7. Press F3, use the arrow keys to select Set Startup.
8. Press F4 to exit to the main menu.
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Chapter 2 Configuration Mode
Change the Date and Time
You can adjust the current date and time for terminal operations. The
time is set in 24-hour format. You can also set the terminal to
automatically adjust the time for daylight savings time.
Follow these steps to change the terminal date and time using the
PanelView Explorer Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the System Information tab.
4. Update the Current date fields.
5. Update the Current time fields.
6. Check Automatically adjust for daylight savings time if you want
the terminal to adjust for daylight savings time.
7. Click Apply or click Cancel to restore the current terminal
settings.
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Configuration Mode Chapter 2
Follow these steps to change the terminal date and time from the
C600 and C1000 terminals.
1. Select Date and Time from the menu list.
2. Click on the number next to what you want to change.
A numeric keypad is displayed.
3. Select the numbers you want and click the enter key.
Enter Key
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Chapter 2 Configuration Mode
Change Ethernet Settings
You can establish an Ethernet connection between the connected
PanelView Component terminal and computer using the Ethernet port
or the host USB port on the terminal.
For the Ethernet port, IP addresses can be set dynamically by the
network if Dynamic Host Configuration Protocol (DHCP) is enabled. If
DHCP is disabled, the IP addresses must be entered manually.
IMPORTANT
If a terminal is set for DHCP and is not on a network or is on a
network that does not have a DHCP server (or the server is not
available), it will automatically assign itself an Automatic
Private IP Address (or auto IP address). The auto IP address will
be in the range of 169.254.0.0 through 169.254.255.255.
The terminal makes sure the auto IP address is unique from any
other auto IP address of other devices on the network. The
terminal can now communicate with other devices on the
network that have IP addresses in the 169.254.xxx.xxx range
(and a subnet mask of 255.255.0.0).
IMPORTANT
For the USB port, use the default IP address that is set when
the terminal is connected to the computer. This address is
169.254.254.2. It is not recommended to change this setting.
Ethernet Settings
Parameter Description
MAC ID Read-only field that defines the MAC ID of
the PanelView Component terminal. Each
Ethernet device has a unique MAC ID.
Network Device Name Unique name that identifies the terminal on
the network.
IP Address Unique address that identifies the terminal
on the Ethernet network.
The format of the IP address is
xxx.xxx.xxx.xxx, for example, 10.90.95.30
The range of values for the first set of
decimal numbers is 1…255 unless all fields
are set to 000. The range of values for the
last three sets of decimal numbers if
0…255.
Subnet Mask Address that must be identical to the server
subnet mask. The subnet mask is formatted
like the IP address.
Default Gateway Optional address that is formatted like the
IP address.
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Configuration Mode Chapter 2
If DHCP is enabled for the Ethernet port, the current fields show the
IP addresses assigned by the network. You can assign IP addresses
manually by disabling DHCP and entering addresses in the static
fields.
Follow these steps to set a static IP address for the Ethernet port of the
connected terminal using the PanelView Explorer Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the Communication tab.
4. Uncheck Use DHCP? to manually enter IP addresses.
5. Enter an IP address in the Static IP address field.
6. Enter the default mask in the Static Subnet mask field.
7. Enter the default gateway in the Static Default gateway field.
8. Click Apply or click Cancel to restore the current IP address.
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Chapter 2 Configuration Mode
Follow these steps to set the IP address for the Ethernet port of the
connected terminal from the C600 and C1000 terminals.
1. Click Communication from the menu list.
2. Click Ethernet Settings from the communication screen.
3. Click Set Static IP Address.
The Static IP Address screen appears.
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Configuration Mode Chapter 2
4. Click on the area next to IP Address to enter an IP address in the
Static IP address field.
A keypad displays to let you enter the address.
5. Enter the subnet mask in the Static Subnet mask field.
6. Enter the default gateway in the Static Default gateway field.
Enable Terminal Security
Use terminal security to restrict user access to the terminal
configuration screens and the PanelView Explorer Startup window.
For example, you can require users to enter a user name and
password before accessing or editing an application.
Initially, the terminal and the PanelView Explorer Startup window are
unsecured. To enable security, provide a password. The default user
name is Admin. The new password takes effect the next time the
terminal is restarted.
As long as security is enabled, any user that tries to access the
terminal or the design-time environment while connected to the
terminal must first log in with a valid user name and password.
The terminal also secures itself when idle. If terminal input is not
received within the idle timeout period, the user is logged out. The
user must log in again to access the terminal. The default terminal idle
timeout is 30 minutes.
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Chapter 2 Configuration Mode
IMPORTANT
Store your password in a safe place. If you forget the password,
you will not be able to connect to the design environment.
Follow these steps to secure the design environment.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the Terminal Security tab.
4. Check Terminal Security Enabled.
5. Optionally, enter a new Terminal User Name.
6. Click the Reset Terminal User Password button.
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Configuration Mode Chapter 2
7. In the Reset Password dialog, enter a new password, confirm
the password, then click OK.
TIP
Terminal user names and passwords are limited to 15
characters.
8. Select a new idle timeout from the Terminal Idle Timeout list, if
needed, or click Cancel to restore the current idle timeout.
The new password and idle timeout value take effect when the
terminal is restarted.
To disable security, uncheck the Terminal Security Enabled checkbox.
The next time the terminal is restarted, the design environment is
unsecured.
TIP
The terminal user name and password is stored in a file that is
separate from the application. You can transfer this file to other
terminals without having to manually re-enter the information.
Use the File Transfer link on the PanelView Explorer Startup
window and transfer the Terminal User file from internal
storage to your computer, USB or SD storage.
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Chapter 2 Configuration Mode
View System Information
You can view system information about your terminal including
information about the firmware, boot code, logic board, battery status
(if applicable), terminal on time, and memory used.
Follow these steps to view system information using the PanelView
Explorer Startup window.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the System Information tab.
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Configuration Mode Chapter 2
Follow these steps to view system information using the C200 or C300
PanelView Component terminal.
1. Select System Information from the menu list and press enter.
The system information appears.
2. Press F3 to see more information, press F2 to go back, or press
F4 to exit to the main menu.
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Chapter 2 Configuration Mode
Follow these steps to view system information using the C600 or
C1000 PanelView Component terminal.
1. Click System Information from the menu list.
The system information screen displays firmware version, boot
code version, logic board version, terminal on time, display on
time, and battery status.
2. Click More to view additional information about the terminal.
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Configuration Mode Chapter 2
Managing Applications and Files
The PanelView Explorer Startup window has a File Transfer link for
transferring files to and from terminal storage media. File names and
tag names should start with an alpha character. Avoid starting names
with numeric or special characters.
From the File Transfer view, you can:
A file transfer operation requires you to enter a source location, file
type, and destination location.
• export or import applications, user-defined objects, images, the
terminal security file, recipes, and fonts.
• export the alarm log from the currently running application.
• delete applications, user-defined objects, images, font files,
terminal user file, screensaver bitmap, and recipes from terminal
storage.
TIP
• Source location - the location of the file you want to transfer.
You can transfer a file from Internal Storage of the terminal, USB
Storage, SD Storage, or My Computer.
• Source File Type - the type of file you want to transfer. The
types of files you can transfer include PanelView Component
applications, images, user-defined objects, fonts, recipes, and
the terminal security file.
• Destination location - The location where you want to transfer
the selected file. You can transfer a file to Internal Storage of the
terminal, USB Storage, SD Storage, or My Computer.
For more information on creating applications and transferring
files, see PanelView Component Operator Terminals Quick
Start, publication 2711C-QS001
.
IMPORTANT
Transferring Applications
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Applications created on one PanelView Component terminal can be
used on other PanelView Component terminals. For example, you
might design an application on one terminal and then distribute the
application to other terminals for production.
Transferring an application is a two-step process.
• Export the application from the internal storage of the terminal
to your computer, a USB Flash Drive, or SD card.
If transferring a file from or to USB or SD storage, verify that
the USB flash drive or SD card is inserted in the terminal before
starting the file transfer.
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Chapter 2 Configuration Mode
• Import the application from a computer, USB Flash Drive, or SD
card to the internal storage of another terminal.
If the target terminal is a different type and size than the source
terminal, some aspects of the application is converted and the
remaining properties require updates. If trying to run an application,
you are warned that the application was not created for the terminal,
but you are given an option to continue or cancel unless the
differences make it impossible to run the application (for example, an
Ethernet application on a terminal without an Ethernet network
connection).
PanelView Component applications are saved with a .cha file type.
You cannot edit the file outside of the PanelView Explorer design
environment.
Export an Application
During an export, the application file is transferred from internal
storage of the terminal to a USB Flash Drive, SD card, or computer.
The application is saved with its default name and .cha file type.
Follow these steps to export an application.
1. Go to the PanelView Explorer Startup window.
2. Click the File Transfer link.
3. Click the New transfer button.
4. Select Internal Storage as the source location of the application
and click Next.
5. Select Application as the file type and click Next.
6. Select the application you want to export and click Next.
7. Select the destination for the application and click Transfer.
8. Click Save in the File Download dialog.
9. In the Save As dialog, accept the default file name and .cha file
type, and click Save or enter another path.
10. Click Close when the download is complete.
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Import an Application
During an import, the .cha application file is transferred from a USB
Flash Drive, SD card, or computer to the internal storage of the
terminal. The transfer operation communicates with the terminal to
import the file.
You cannot overwrite an application while the application is running.
You must unload the current application before overwriting the
application. You can import applications while another is running.
Follow these steps to import an application.
1. Go to the PanelView Explorer Startup window.
2. If an application is currently loaded, click the stop sign above
the dashboard to unload the current application.
3. Click the File Transfer link.
Transferring User-defined Objects
4. Click New Transfer.
5. Select the source location of the application and click Next.
6. Select Application as the file type and click Next.
7. Click Browse… to locate the .cha file you want to import.
8. Select Internal Storage as the destination and click Transfer.
The application is transferred to the internal storage of the terminal.
If an application with the same name already exists in internal storage,
you will be asked if you want to replace the existing application.
If the target terminal is a different type and size then the source
terminal, the application will be converted when in Edit, Test Run, or
Run mode. The application may require updates in design mode
before running properly.
You can transfer user defined objects (.chu), also known as library
objects, created in one application to another terminal for use with
other applications. In your application, the user-defined objects are
added to the graphics library of the object palette. They are stored in
terminal storage separate from the application and can be accessed
from any application on the terminal (or emulator). The names of
user-defined objects must begin with an alpha character.
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Install and Replace Components
Chapter
3
Chapter Objectives
SD Memory Card
This chapter shows how to install, replace, or upgrade various
components of the PanelView component terminals.
• SD memory card
• USB flash drive
• Battery replacement
The SD memory card can be inserted in this location on the C600 and
C1000 terminals.
SD Memory Card Slot
USB Flash Drive
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The USB flash drive can be inserted in these locations on the
terminals.
USB Connector
C200 and C300
USB Connector
C600 and C1000
Page 56
Chapter 3 Install and Replace Components
Battery Replacement
The C600 and C1000 terminals contain a lithium battery that is
intended to be replaced during the life of the product. The battery
provides battery backup for the real-time clock. It is not used for
application backup or retention.
ATTENTION
Verify that power has been removed from the terminal prior to
replacing the battery. Work in a static free environment and
wear a properly grounded electrostatic discharge (ESD)
wristband.
Be careful when touching any of the exposed electronic
components to prevent damage from ESD.
To avoid the danger of explosion, only replace the battery with
2711P-RY2032 or a manufacturer’s equivalent such as the
Matsushita or Duracell DL2032.
For safety information on the handling of lithium batteries, see
the Guidelines for Handling Lithium Batteries, publication
AG-5.4
.
Do not dispose of battery in a fire or incinerator. Dispose of
used batteries in accordance with local regulations.
The battery is on the back of the terminals. No special tools are
required to remove the battery cover and replace the battery.
Battery Cover
Battery
At the end of its life, the used battery should be collected
separately from any unsorted municipal waste and recycled.
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Chapter
Cable Connections and Communication
4
Chapter Objectives
Wiring and Safety Guidelines
This chapter provides network and device connections for the
terminals.
• Wiring and safety guidelines
• Connecting devices
• MicroLogix controller cable charts
• Ethernet connection
• Serial connections
• USB Ports
Use publication NFPA 70E Electrical Safety Requirements for
Employee Workplaces, IEC 60364 Electrical Installations in Buildings,
or other applicable wiring safety requirements for the country of
installation when wiring the devices. In addition to the NFPA
guidelines:
• connect the device and other similar electronic equipment to its
own branch circuit.
• protect the input power by a fuse or circuit breaker rated at no
more than 15 A.
• route incoming power to the device by a separate path from the
communication lines.
• cross power and communication lines at right angles if they
must cross.
Communication lines can be installed in the same conduit as
low-level dc I/O lines (less that 10V).
• shield and ground cables appropriately to avoid electromagnetic
interference (EMI).
Grounding minimizes noise from EMI and is a safety measure in
electrical installation.
For more information on grounding recommendations, refer to the
National Electrical Code published by the National Fire Protection
Association.
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Chapter 4 Cable Connections and Communication
Connecting Devices
MicroLogix Controller Cable Charts
Use these cables for connecting devices to PanelView Component
terminals.
Cables for PanelView Component Terminals
Cat. No. Description For Use With
2711C-CBL-UU02 USB-A host to USB-B device cable, 2 m
(6.56 ft)
2711P-CBL-EX04 Ethernet crossover CAT5 cable 4.3 m (14 ft) C600, C1000
2711C-RCSD USB to SD adapter with secure digital (SD)
card
1747-CP3 Serial 9-pin D-shell to 9-pin D-shell null
modem cable
1761-CBL-PM02 Serial 9-pin D-shell to 8-pin mini DIN cable,
2 m (6.56 ft)
2711C-CBL-AB03 RS-485 5-pin to RJ45 cable C200, C300, C600,
C200, C300, C600,
C1000
C200, C300, C600,
C1000
C200, C300, C600,
C1000
C200, C300, C600,
C1000
C1000
The chart provides a summary of terminal connections to controllers
and network interface modules.
PanelView Component Terminals to MicroLogix Controllers
Protocol PanelView
Component Port
DF1 RS232 1761-CBL-PM02 1747-CP3 N/A N/A
DH-485 RS232 1761-CBL-PM02 1747-CP3 Use AIC+ module
(1)
RS485
Modbus RS232 1761-CBL-PM02 1747-CP3 Use AIC+ module
Ethernet
(MicroLogix/ENI)2
(1)
RS485 is non-isolated and is recommended for connecting to only one device with an isolated port.
Ethernet N/A N/A N/A CAT 5 Ethernet
MicroLogix (8-pin
Mini DIN) 1000,
1100, 1400,
1200LSP, 1500LSP
(Ch 0)
N/A N/A Belden 3106A or
MicroLogix
(9-pin D-shell)
1500LRP (Ch 1)
MicroLogix
1100/1400 RS485
(1763-NC01)
(1761-NET-AIC)
connect to port 3
#9842 or equivalent
(1761-NET-AIC)
connect to port 3
MicroLogix
1100/1400 Ethernet
N/A
N/A
N/A
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Cable Connections and Communication Chapter 4
8
Ethernet Connection
The C600 and C1000 terminals have an Ethernet port that supports:
• communication to a controller.
• connection to a computer for application design.
Ethernet Connector
The base-configured unit of the terminals has an RJ45,
10/100 Base-T connector for Ethernet network communication.
Ethernet Port
Ethernet Connector Pinout
Pin Pin Pin Name
Looking into RJ45
Connector
1
1TD+
2TD-
3RD+
4NC
5NC
6RD-
7NC
8NC
Shield Connection Chassis Gnd
Either a standard Ethernet cable or a crossover cables such as
2711P-CBL-EX04 can be used when connecting directly to a logic
controller or switch.
Cables
The PanelView Component terminals require category 5 twisted-pair
cables. The maximum cable length between the terminal’s Ethernet
port and a 10/100 Base-T port on an Ethernet hub (without repeaters
or fiber) is 100 m (328 ft). In industrial applications, keep the cable
length to a minimum.
For additional information, refer to the EtherNet/IP Media Planning
and Installation Manual, publication ENET-IN001
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Chapter 4 Cable Connections and Communication
Security Considerations
IGMP (Internet Group Management Protocol) is used for IPv4
multicast. A multicast is communication between a single sender and
multiple receivers on a network. IGMP is used to exchange
membership status data between IPv4 routers that support
multicasting and members of multicast groups. A router is an
intermediary device on a communication network that expedites
message delivery by finding the most efficient route for a message
packet within a network, or by routing packets from one sub-network
to another. A sub-network is a separate part of an organization’s
network identified through IP addressing.
PanelView Component terminals provide level 2 (full) support for
IPv4 multicasting (IGMP version 2) as described in RFC 1112 and
RFC 2236.
SNMP (Simple Network Management Protocol) is used for internal
network management and is not supported.
Ports 137 and 138 are normally open to support the NetBIOS protocol
used by Windows CE.NET similar to other Microsoft and IBM network
operating systems.
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Serial Connections
The terminals have a multi-purpose serial RS-232 port that supports:
• DH-485 communication through a serial connection.
• DF1 full-duplex communication with controllers using direct
connections or modem connections.
• third-party point-to-point communication.
The serial port on the terminal is a 9-pin, male, RS-232 connector. An
example with the 1761-CBL-PM02 cable is shown here:
The maximum cable length for serial communication is 15.24 m (50 ft)
at 19.2 Kbps
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RS-422/RS-485 Port
The RS-422/RS-485 port is a nonisolated port that supports
point-to-point communication.
RS-422/RS-485 Connector Pinout
Pin Signal
1T
2T–
3R
4R–
5 S (Shield)
The RS422/485 port has integrated 121 ohm termination between the
R and R- signal pair. This value is compatible with RS422 and RS485
electrical specifications. Additional termination on the PanelView
Component end of communication cables is not required.
USB Ports
The terminals have a USB device and USB host port.
USB Host Port
You can power USB peripherals directly from the PanelView
component terminal. If the USB peripheral is not powered directly
from the PanelView USB port either:
• install the USB peripheral in the same enclosure as the
PanelView terminal and make sure it is connected to the same
ground system.
• connect to the USB peripheral through a galvanically isolated
hub.
You can use the USB host port to connect a USB Flash drive to
transfer application files, fonts, and images.
IMPORTANT
Some USB flash drives might not be compatible with the
PanelView Component terminal and might not support file
transfers or firmware upgrades. The 2711C-RCSD memory card
is tested with the PanelView Component terminal to ensure
compatibility.
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ATTENTION
Removing the USB flash drive or SD card, from the PanelView
Component terminal, while a firmware upgrade is in process,
could corrupt the firmware and make the terminal unusable.
Take precautions to prevent the USB flash drive or SD card from
being accidentally disconnected. Also, do not power off the
terminal while a firmware upgrade is in progress.
USB hubs can produce unexpected behaviors and as a result
are not recommended.
USB Device Port
You must connect the PanelView USB device port to a USB host that
is connected to the same ground system. This port can be used for
connecting to a computer to transfer applications, fonts, and images.
IMPORTANT
Before connecting your computer to the USB port of the
PanelView Component terminal, you must first install the
Allen-Bradley PanelView USB remote NDIS Network Device
driver on your computer.
IMPORTANT
The USB RNDIS driver is only supported on Windows XP and
Windows Vista operating systems. It is not supported by the
Windows 2000 operating system.
Install the USB Driver
Follow these steps to install the USB driver on your computer.
1. Browse the Accessory CD and open the USB Driver folder.
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2. Run the installer, PanelView Component USB Driver.exe.
The installer extracts and runs an Install Shield Wizard.
3. Click Next when the Welcome dialog box appears.
4. Click Install to begin the installation of the PanelView USB
RNDIS Driver.
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The progress indicator shows that the driver is installing.
5. Click Next when the Device Driver Installation Wizard dialog
box appears.
The drivers install.
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6. If the Windows Logo Test warning dialog box is displayed, click
Continue Anyway.
7. Click Finish in the Device Driver Installation Wizard dialog box.
8. Click Finish in the PanelView USB RNDIS Driver dialog box.
The drivers are now installed.
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Configure the Terminal for USB Connection
Follow these steps to configure your terminal to be connected
through a USB port to a computer.
1. Connect the USB host port on the computer to the USB device
port on the terminal.
IMPORTANT
The terminal should be directly connected to a USB port on
the computer. Do not connect through some other device,
such as a USB port on a monitor, keyboard, or laptop
computer docking station.
2. Power-up the terminal.
When the terminal connects to the computer for the first time,
the new USB device (the PanelView Component terminal) is
discovered by the Windows Found New Hardware Wizard that
guides you through the installation.
There are two instances of the driver. There is one for the Boot
Loader and one for the Windows CE Operating System. The USB
IP address is always 169.254.254.2.
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3. Choose Install the software automatically and click next.
The wizard searches for the files.
4. If the Windows Logo Test warning dialog box is displayed, click
Continue Anyway.
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The software installs.
5. Click Finish in the Completing the Found New Hardware Wizard
dialog box for the boot loader.
6. Click Next when the Found New Hardware Wizard dialog box
for the PanelView USB Remote NDIS Network Device appears.
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7. Choose Install the software automatically and click next.
The wizard searches for the files.
8. If the Windows Logo Test warning dialog box is displayed, click
Continue Anyway.
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The software installs.
9. Click Finish in the Completing the Found New Hardware Wizard
dialog box for the PanelView USB Remote NDIS Network
Device.
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Upgrade Firmware
Chapter
5
Chapter Objectives
Prepare for Firmware Upgrade
This chapter provides topics on how to upgrade firmware in the
terminal.
• Prepare for firmware upgrade
• Upgrade firmware using a removable storage device
The firmware upgrade runs an executable script on a removable
storage device such as a USB flash drive or an SD card that copies a
firmware image into the flash memory of the terminal.
Follow these steps before a firmware upgrade is started.
1. Backup applications and library objects from the terminal.
2. Click Stop (the stop sign shown when an application is loaded
and in Edit/Test/Run mode) to unload the currently loaded
application.
Stop Button
To stop an application from the terminal, go to the main
configuration screen and reset the terminal and then reboot.
If you have not saved changes to the application, you are
prompted to do so. Once the application is unloaded, the
terminal displays the Configuration screen.
3. Close the web browser connected to the terminal.
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4. Verify the existing firmware revision of the terminal by looking
in the Configuration Screens, and compare to the firmware
revision of the file to make sure you are performing the desired
upgrade.
Firmware Installation Using Removable Storage Device
The terminal can install firmware from a removable storage device;
either a USB flash drive or an SD storage card. The firmware consists
of an Autorun executable and firmware images that is downloaded
from the PanelView Component technical support website.
http://ab.com/eoi/graphicterminals/panelviewcomponent.html
The firmware installation starts when the storage device is inserted
either while the terminal is running, or when the terminal is powered
on. During the firmware installation, you can upgrade or downgrade
one or more of these firmware images:
Refer to
how to view the current firmware version.
• Windows CE Operating System
• Application
• Communication
• Asian font, Chinese or Korean
The terminal has a firmware partition that accommodates one
user-installable Asian font. A Simsun Chinese font is
factory-installed. Firmware images for the Simsun Chinese font
and Gulim Korean font are on the CD that ships with the
terminal and can be downloaded from the technical support
website.
View System Information on page 48 for instructions on
TIP
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The currently installed Asian font firmware image is
visible in the list of Configuration Languages on the
Main Screen.
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Upgrade Firmware Chapter 5
ATTENTION
IMPORTANT
TIP
Removing the USB flash drive or SD card, from the PanelView
Component terminal, while a firmware upgrade is in process,
could corrupt the firmware and make the terminal unusable.
Take precautions to prevent the USB flash drive or SD card from
being accidentally disconnected. Also, do not power off the
terminal while a firmware upgrade is in progress, or during the
subsequent boot-up process that follows the firmware upgrade.
USB hubs can produce unexpected behaviors and as a result
are not recommended.
Some USB flash drives might not be compatible with the
PanelView Component terminal and might not support file
transfers or firmware upgrades. The catalog number,
2711C-RCSD memory card was tested with the PanelView
Component terminal to ensure compatibility.
Only the C600 and C1000 support the SD Storage Card.
TIP
TIP
TIP
The firmware version consists of a major and minor two-digit
number, and a three-digit revision number, separated by a
period (for example, 01.23.456 where 01 is the major, 23 is the
minor, and 456 is the revision). The firmware version for the
terminal is displayed on the System Information screen.
The firmware version information appears in the filename of
the firmware file that is downloaded from the PanelView
Component technical support website, for example,
2711C.FUP.01.23.EXE.
After upgrading your firmware, you should clear your browser
cache.
To clear cache in the Firefox browser, select Tools > Clear
Private Data. Verify the Cache checkbox is checked and click the
Clear Private data button.
To clear cache in the Internet Explorer browser, select Tools >
Internet Options. On the General tab, click the Delete button
under Temporary Internet Files to delete all temporary internet
files, including offline content.
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ATTENTION
Changing the firmware will likely change the behavior of the
terminal. Be aware of the firmware versions for the terminal
versus the new firmware that is on the computer, and be
informed of the expected behavior after the new firmware is
installed on the terminal.
Prepare the Storage Device
Follow these steps to prepare the storage device to transfer firmware
files.
1. Insert the storage device into a USB host port or an SD card slot
that is on your computer.
2. Open a web browser and access the PanelView Component
technical support website.
3. Locate the new firmware file.
4. Observe the firmware version information that is in the name of
the firmware file and confirm that this is the new, desired
firmware.
5. Download the firmware file to a folder on your computer, then
open the file and unpack the contents of the firmware file to an
SD card or USB flash drive root directory.
Install the Firmware from the Storage Device
Follow these steps to transfer firmware files from a storage device.
1. Open the system information screen to see the firmware version
information for the terminal.
Refer to
how to view the current firmware version.
View System Information on page 48 for instructions on
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2. Insert the storage device into a USB host port or the SD card slot
that is on your terminal.
3. When prompted to run the Autorun, press Yes or the F1 key.
The splash screen appears and the progress bar indicates a
firmware installation is in process.
IMPORTANT
Do not remove the SD card or USB flash drive until upgrade OK is displayed.
When the firmware installation is complete and successful, the
progress bar stops with the success code OK.
4. Remove the storage device and reboot the terminal.
5. Open the system information screen to see the firmware version
that is expected after the installation.
Refer to
View System Information on page 48 for instructions on
how to view the current firmware version.
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Troubleshoot the System
Chapter
6
Chapter Objectives
View System Information
This chapter provides information on how to isolate and correct
common operating problems with system components.
• View system information
• Alerts
• Troubleshooting
You can view current system information for the connected terminal.
You should provide this information when contacting technical
support.
• Operating system version
• Firmware version
• Hardware version number
• Status of the battery
• Total power on time
• Memory used in KBytes
Follow these steps to view the system information on your terminal.
1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the System Information tab.
4. View the information.
5. Click Apply.
Alerts
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The terminal displays alerts at times during operation. The alert
consists of an ID number and a description. Follow the corrective
action to resolve the alert.
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Chapter 6 Troubleshoot the System
PanelView Component Terminal Alerts
Category ID Description Corrective Action
Communication 2 Data Access Error for Alias /*S:0 Param2*/,
Controller /*S:0 Param3*/, Address is /*S:0
Check that the communication network cable is
connected.
Param4*/, Communication Flag is /*S:0 Param1*/
If new ladder logic is downloading to the controller,
The terminal is having trouble reading the external
tag at this controller and address.
you could see this message. After the download,
communication should run normally.
Verify you have good communication to the
controller. If a remote device not responding alert
was present, then all external tags being actively
scanned will generate this alert.
Is the address configured in the controller? If so,
make sure all addresses of external tags to this
controller are configured at the controller. If one
address is outside of the range, a block of
addresses might show this condition. If the address
is configured as write only at the controller, this
address cannot be read. Set this external tag as
write only and remove panel devices from your
application that want to display data from this
external tag.
Communication 3 Communication Server Error. Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/
Reboot the terminal.
Communication 4 Communication Server Error. Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/
Reboot the terminal.
Communication 5 Communication Server Error. Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/
Reboot the terminal.
Communication 6 Communication Server Error. Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/,
P4-/*S:0 Param6*/
Reboot the terminal.
Communication 7 Communication Server Error. Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/,
P4-/*S:0 Param6*/, P5-/*S:0 Param7*/
Reboot the terminal.
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PanelView Component Terminal Alerts
Category ID Description Corrective Action
Communication 8 Communication Server Error. Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0
Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/,
P4-/*S:0 Param6*/, P5-/*S:0 Param7*/, P6-/*S:0
Param8*/
Reboot the terminal.
Communication 9 Communication Server Error. Contact technical support providing this data.
ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/
Reboot the terminal.
Communication 10 Write Error for Alias /*S:0 Param2*/, Controller
/*S:0 Param3*/, Address is /*S:0 Param4*/,
Verify you have good communication to the
controller.
Communication Flag is /*S:0 Param1*/
Verify that the communication network cable is
The terminal is having trouble writing the external
connected.
tag at this controller and address.
If new ladder logic is downloading to the controller,
you could see this message. After the download,
communication should run normally.
Communication 11 Read Error for Alias /*S:0 Param2*/, Controller
/*S:0 Param3*/, Address is /*S:0 Param4*/,
Communication Flag is /*S:0 Param1*/
The terminal is having trouble reading the external
tag at this controller and address.
If a remote device not responding alert is present,
then all external tags being written to will generate
this alert.
Is the address configured in the controller? If the
address is configured as read only at the controller,
this address can not be written to. Set this external
tag as read and remove panel devices from your
application that can write data to this external tag.
Verify you have good communication to the
controller.
Verify that the communication network cable is
connected.
If new ladder logic is downloading to the controller,
you could see this message. After the download,
communication should run normally.
If a remote device not responding alert was
present, then all external tags being read from will
generate this alert.
Is the address configured in the controller? If the
address is configured as write only at the
controller, this address can not be read from. Set
this external tag as write and remove panel devices
from your application that can read data from this
external tag.
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PanelView Component Terminal Alerts
Category ID Description Corrective Action
Communication 27 Remote Device /*S:0 Param1*/ is Not Responding Verify all network connections are correct.
Verify that the communication network cable is
connected.
If new ladder logic is downloading to the controller,
you could see this message. After the download,
communication should run normally.
Verify that the network address of the controller
matches the terminal controller address configured
in the Communication tab.
In the Communication tab, verify that the protocol
specifications are correct, such as communication
rate, data bits, stop bits. These are all protocol
specific.
Communication 28 Invalid Data Address /*S:0 Param1*/ This is not syntactically a valid address.
Communication 30 Bad address in block /*S:0 Param1*/ to /*S:0
Param2*/ on device /*S:0 Param3*/
This can occur when a write only address for a
controller has been set for read/write in the
external tag of the terminal. Param1 to Param2
specifies the address block having the issue.
Somewhere within the range is where the write
only address is defined in a PanelView external tag.
Set the external tag to write.
Recipe 1001 Recipe upload started. This message is for informational purposes. No
corrective action needed.
Recipe 1002 Recipe save failed. Cause: Recipe in Table has not
been modified.
Make sure that the recipe table is modified before
the save operation is done.
Recipe 1003 Recipe save had errors. This message is for informational purposes. No
corrective action needed.
Recipe 1004 Recipe save completed successfully. This message is for informational purposes. No
corrective action needed.
Recipe 1005 Recipe download failed. Cause: Operation
cancelled.
This message is for informational purposes. No
corrective action needed.
Recipe 1006 Recipe download started. This message is for informational purposes. No
corrective action needed.
Recipe 1007 Recipe download completed with errors. This message is for informational purposes. No
corrective action needed.
Recipe 1008 Recipe download completed successfully. This message is for informational purposes. No
corrective action needed.
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PanelView Component Terminal Alerts
Category ID Description Corrective Action
Recipe 1009 Recipe Download failed. Cause: Unable to write to
Check for:
/*S:0 Param1*/.
Communication errors.
Bad data point specification.
The ingredient value written is outside the Low EU
and High EU limits of the numeric data point
assigned. (These are optional OPC defined
properties representing data point minimum and
maximum values.) The ingredient value could not
be converted to the type of the data point assigned.
Recipe 1010 Recipe upload completed with errors. This message is for informational purposes. No
corrective action needed.
Recipe 1011 Recipe upload completed successfully. This message is for informational purposes. No
corrective action needed.
Recipe 1012 Recipe restore failed. Cause: Operation cancelled. This message is for informational purposes. No
corrective action needed.
Recipe 1013 The status data point for Recipe /*S:0 Param1*/
Check for:
operation could not be written to. Data Point=
/*S:0 Param2*/
Communication errors
Recipe 1014 Recipe download failed. Cause: The value /*S:0
Param1*/ is less than the minimum value /*S:0
Param2*/ allowed for ingredient /*S:0 Param3*/
Recipe 1015 Recipe /*S:0 Param1*/ failed. Cause: No Selector
on display.
Recipe 1016 Recipe /*S:0 Param1*/ failed. Cause: No DataSet
Selector on display.
Recipe 1017 Recipe /*S:0 Param1*/ failed. Cause: No Table on
display.
Recipe 1018 Recipe /*S:0 Param1*/ operation was not started
because the system is currently busy performing
another Recipe operation.
Recipe 1019 Recipe /*S:0 Param1*/ failed. Cause: No recipe
selected in Selector.
Recipe 1020 Recipe /*S:0 Param1*/ failed. Cause: Data type of
data point /*S:0 Param2*/ is incompatible with
ingredient type of ingredient /*S:0 Param3*/.
Bad status data point specification
The status value written is outside the Low EU and
High EU limits of the numeric data point assigned.
(These are optional OPC defined properties
representing data point minimum and maximum
values.) The status value could not be converted to
the type of the data point assigned
Correct the dataset value.
Add a recipe selector device to the screen.
Add a dataset selector device to the screen.
Add a Recipe Table Panel device to the Screen.
Wait for a recipe operation to complete before
starting the next recipe operation.
Select recipe and try again.
Change the type of the ingredient to match the type
of the data point, or select a different data point
which matches the type of the ingredient.
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PanelView Component Terminal Alerts
Category ID Description Corrective Action
Recipe 1021 Recipe /*S:0 Param1*/ failed. Cause: Unable to
read from /*S:0 Param2*/
Recipe 1022 Recipe /*S:0 Param1*/ failed. Cause: Unable to
read from Tag.
Check the communication settings, and data point
specification.
Check the communication settings, and data point
specification.
Recipe 1023 Recipe download failed. Cause: The value /*S:0
Correct the dataset value.
Param1*/ is greater than the maximum value /*S:0
Param2*/ allowed for ingredient /*S:0 Param3*/
Recipe 1024 Recipe /*S:0 Param1*/ failed. Cause: Table does
not contain a recipe.
Recipe 1025 Recipe /*S:0 Param1*/ of recipe /*S:0
Param2*/failed. Cause: · Recipe file not accessible.
Restore the recipe in the table before doing a save
operation.
Try to reload the application to see if the recipe is
still there, or restore from a .cha file from your
computer or SD card.
Recipe 1026 Recipe Upload Failed. This message is for informational purposes. No
corrective action needed.
Recipe 1027 Recipe operation in progress. This message is for informational purposes. No
corrective action needed.
Alert 2000 Loading. This message is for informational purposes. No
corrective action needed.
Alert 2001 Unloading. This message is for informational purposes. No
corrective action needed.
Alert 2002 Terminal is starting up... This message is for informational purposes. No
corrective action needed.
Alert 2003 Application is currently being edited, user input is
disabled.
Put the application into Test or Run mode to enable
user input.
Alert 2004 Copying file... This message is for informational purposes. No
corrective action needed.
Alert 2005 Deleting file... This message is for informational purposes. No
corrective action needed.
Alert 2006 Operation failed. This message is for informational purposes. No
corrective action needed.
Alert 2007 Operation succeeded. This message is for informational purposes. No
corrective action needed.
Alert 2008 Cannot run application. Application version
incompatible.
Alert 2009 Cannot run application. Communication connection
not supported.
Edit, validate, and then save the application with
this version and try again.
Terminal does not support the communication
connection configured in this application. Edit the
application and configure communication for the
supported connection type.
Alert 2010 Cannot run an invalid application. Edit and validate the application. Correct all
validation errors, save the application, and try
again.
Alert 2011 Cannot run a modified application. Save the application and try again.
Alert 2012 Application has been modified. Continue without
saving?
Edit the application and save prior to performing
this operation, otherwise changes to the
application may be lost.
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PanelView Component Terminal Alerts
Category ID Description Corrective Action
Alert 2013 Currently loaded application has been modified. All
changes will be lost by running this application.
Continue?
Alert 2014 Application was designed for a different terminal
type and may not appear or operate as intended.
Edit the application and save prior to performing
this operation, otherwise changes to the
application may be lost.
Edit the application on the terminal type that it is
intended for.
Continue?
Alert 2015 Application will be unloaded and deleted.
Click Yes to continue with operation.
Continue?
Alert 2016 Confirm deletion? Click Yes to delete the file.
Alert 2017 Confirm restart? Press Yes to restart the terminal.
Alert 2018 File already exists. Overwrite? If you do not want to overwrite the file, cancel the
operation and rename the file before performing
this operation.
Alert 2019 Cannot copy over loaded application. Unload
Click OK to unload and overwrite the application.
application and continue with overwrite?
Alert 2020 Cannot copy over loaded application. Unload application and try again.
Alert 2021 Insufficient space to complete file copy. Remove files to free space from the destination
and try again.
Alert 2022 Source and destination cannot be the same. Verify the source and destination are not the same
and retry.
Alert 2023 Application has been left in edit or test mode. Reconnect the designer or press OK to proceed to
the configuration screens.
Alert 2024 File not found.
Recipe 2025 Copy failed. Only existing recipe files can be
updated.
Create the recipe through the designer or rename
this recipe to the existing recipe name and try
again.
Recipe 2026 Copy failed. Invalid recipe file. The imported recipe must have the same number of
ingredients and data sets as the existing recipe it is
replacing.
Alarm 2027 Alarm logs can only be copied from a loaded
application.
Alert 2028 Files can only be copied to a secured application
while editing the application.
Load the application into Edit, Test, or Run mode
and retry.
The application has been secured with design
rights. Load the application into Edit mode and
retry.
Alert 2029 Files can only be copied from a secured application
while editing the application.
The application has been secured with design
rights. Load the application into Edit mode and
retry.
Alert 2030 Cannot delete a loaded application. Unload application and try again.
Alert 2031 Files can only be deleted from a secured
application while editing the application.
The application has been secured with design
rights. Load the application into Edit mode and
retry.
Alert 2032 Return to out of box condition? Press Yes to reboot the terminal and return to the
out of box condition.
Alert 2033 Source file does not exist. Make sure the source file exists and retry.
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PanelView Component Terminal Alerts
Category ID Description Corrective Action
Alert 2034 Destination folder does not exist. Make sure the destination location exists and retry.
Alert 2035 Insufficient disk space. Please free disk space and
try again.
Remove files to free space by pressing the Delete
File button on the File Transfer tab.
Alert 2036 Cannot run an invalid startup application. Press OK to proceed to the configuration screens.
Then edit and validate the application. Correct all
validation errors, save the application, and try
again.
Alert 2038 Cannot change password because password has
been marked as unmodifiable.
Edit the application and go to the Security tab.
Check the Modifiable? box associated with the
username and password.
Alert 2039 Cannot change password because no user is
logged onto the terminal.
Alert 2040 Old password does not match the password for the
current user.
Log on as one of the users defined in the
application and retry.
Enter the current user’s password for the Old
Password.
Alert 2041 Cannot reset password, this is an unknown user. Log on as one of the users defined in the
application and retry.
Alert 2042 Cannot change password, new and confirm
passwords don't match.
Verify the new password matches the confirmed
password and retry.
Alert 2043 Access Denied The username/password is either incorrect or the
user does not have the access right for the
associated screen.
Alert 2044 Cannot run application while in Safe mode. Reboot the terminal to exit Safe mode and retry.
Alert 2045 Cannot run applications from external storage. Copy or save to internal storage and try again.
Alert 2046 Passwords cannot be modified while in test mode. The change password and reset password devices
are only enabled while in Run mode.
Alert 2047 File is read-only. Continue? Choosing to continue will overwrite the read only
file.
Alert 2048 Application has been modified. Continue? Edit the application and save prior to performing
this operation, otherwise changes to the
application may be lost.
Alert 2050 The value is not within the minimum and maximum
range.
Enter a value within the allowable range. If you do
not know the range Edit the application to
determine the allowable range for the device.
Alert 2051 Allow Autorun? Press No to disallow Autorun.
Alert 2052 Application has been modified. Allow Autorun? Press No to disallow Autorun. Edit the application
and save prior to performing this operation,
otherwise changes to the application may be lost.
Alert 2053 Screen switching controlled by external source. Screen navigation devices are disabled if the
screen has been changed to via controller.
Alert 2054 Cannot reset the terminal in Safe mode. Terminal reboot is disabled on the emulator. Select
Flash>Save and then select File>Reset>Hard to
reboot the emulator.
Alert 2055 Image exceeds maximum resolution of 800x800. Open file in image editor and reduce the resolution.
Alert 2056 Cannot copy recipe to a loaded application. Please unload application and try again.
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PanelView Component Terminal Alerts
Category ID Description Corrective Action
Alert 2057 Terminal is running low on application memory
(<Available_Virtual_Memory>bytes).
Alert 2058 Failed setting property: /*S:0 Param1*/::/*S:0
Param2*/, value = /*S:0 Param3*/
Please reset the terminal or this may lead to fatal
error.
Verify the range of the numeric display that uses
the external tag as its write tag is within the range
of a tag (validation should provide a warning if the
range of the tag is greater than the range of a
numeric entry). Make sure that the values of the
state based objects that write to an external tag
are within the range of the tag. Make sure that the
value that written to an external tag matches the
tag type (for example, do not write a non-numeric
string into a numeric tag).
Alert 2059 Failed setting property (/*S:0 Param1*/): /*S:0
Param2*/::/*S:0 Param3*/, value = /*S:0 Param4*/
Verify the range of the numeric display that uses
the external tag as its write tag is within the range
of a tag (validation should provide a warning if the
range of the tag is greater than the range of a
numeric entry). Make sure that the values of the
state based objects that write to an external tag
are within the range of the tag. Make sure that the
value that written to an external tag matches the
tag type (for example, do not write a non-numeric
string into a numeric tag).
Troubleshoot the System Chapter 6
Alert 2060 Terminal is running low on RAM
(<Available_RAM>bytes).
Alert 2061 Out of memory: Terminal cannot continue to run
and will be reset.
Please reset the terminal or this may lead to fatal
error.
This is a out of memory critical message.
Dismissing this dialog causes the terminal to reset.
After the terminal resets, try to edit an application
and reduce its size by removing some objects, for
example, user controls, screens, tags, or alarms.
Alert 2055*Cannot copy recipe to a loaded application. Please unload application and try again.
Alert 3001 Available memory is too low to run the application. Please try to release some memory or this may lead
to fatal error.
Multilanguage 8193 Language switch ignored. Application was not
configured with new language. An attempt was
made to switch to a language that is not configured
Either add the specified language and associated
strings or remove the unconfigured language
selection.
for this application.
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Chapter 6 Troubleshoot the System
Troubleshooting
If your terminal does not start up correctly, check for adequate power,
observe the splash screen state message and status code, indicator
states, or an application that is not running during powerup.
Determine what changed since the last time the terminal ran normally
and decide if the change can be reversed.
Check for Adequate Power
A terminal that does not receive adequate power could cause
unpredictable behavior. Verify the power requirements in the
Specifications table.
Observe Splash Screen
Various actions and status conditions of the terminal are reported on
the splash screen, including version information about the hardware
and firmware.
Hardware
Version
State
Message
Boot Loader
Version
Firmware
Version
Status or Error
Code
Progress Bar
These tables describe the state messages and the status or error codes
that appear on the splash screen.
Power-on Self-test (POST) Failures
Message State Code
POST Failed RAM Fatal 6C
POST Stuck Key Fatal 31
POST Stuck Touch Fatal 3A
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Troubleshoot the System Chapter 6
Firmware Installation and Loading
Message State Code
Load Firmware Image into RAM Update 1E
Write Firmware Image into Flash Update A5
Complete and Successful Firmware Installation Update OK
Firmware Image Validation (CRC/Format) Failure Fatal 1E
Firmware Image Compatibility Failure Fatal 1F
Firmware Write to Flash error Fatal A5
Firmware Read-After-Write Verify Fatal D2
Invalid or missing Firmware Image Fatal 0A
Other Commonly Observed Status Codes
Message State Code
Boot Loader connects to PC via USB Device AutoTest 0A
Boot Loader loads Firmware Image into RAM AutoTest E6
Boot Loader jumps to Operating System AutoTest FF
Operating System start up Boot G0
Operating System Initialize Init I1…J0
Application Registration and Initialize Init N1…N3
Application Load and Execute Load N4…N6
POST errors are fatal and most likely due to failed hardware. A fatal
error during firmware installation and loading is most likely
recoverable by installing the appropriate firmware.
Interpret the Status Indicators at Startup
The C600 and C1000 terminals have indicators on the back of the unit
to isolate operating problems.
• Comm indicator for communication
• Fault indicator for hardware faults
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Chapter 6 Troubleshoot the System
At startup, the Fault indicator is off, except for a few brief flashes, and
the Comm indicator is on. If the indicators remain off, check the
power cable. After a successful startup, both indicators are off and
controlled by the application running on the terminal.
The table shows indicator states if the terminal stops during startup.
Fault Indicator States During Startup
Returning to the Out-of-box
You may want to return a terminal to the out-of-box condition to
refresh the terminal or to recover from severe application
Condition
misbehavior. There is a special maintenance action that permits you to
perform a complete reset and return to the out-of-box condition for
the terminal.
Fault (Red)
Indicator
State
Potentially recoverable errors
Blinking Off Last firmware download
Blinking Blinking EBC boot loader
Blinking On Windows CE OS
Nonrecoverable or fatal errors
On Off Fatal hardware error. Replace the terminal.
On Blinking Fatal display hardware
Comm
(Green)
Indicator
State
Description Recommended Action
Reload the firmware.
failed.
Reload the firmware.
firmware failed or is
missing.
Reload the firmware.
firmware failed or is
missing.
Replace the terminal.
error.
Returning a terminal to an out-of-box condition does not affect the
terminal firmware version or the installed font image.
Follow these steps to return your terminal to the out-of-box condition.
1. Connect an external USB keyboard to the terminal and hold the
Ctrl and Shift keys simultaneously, while starting up the
terminal.
A dialog box appears with the prompt:
Return to Out of Box Condition?
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Troubleshoot the System Chapter 6
IMPORTANT
Keyboards initialize at different times. If the terminal boots
normally to the configuration screen or the selected startup
application, the keyboard press was not recognized.
Restart the terminal and wait until the boot screen displays the
INIT code N1, then press and hold the Ctrl and Shift keys until
the dialog box appears.
2. Press Yes or F1 to return to the out-of-box condition, or press
No or F2 to cancel.
If you choose to return to the out-of-box condition, the terminal
resets. On the subsequent boot, the file system is formatted and
removes the contents including applications, logs, recipes,
user-installed fonts, objects, and graphics. Most terminal
configuration parameters are returned to their default values.
IMPORTANT
Returning to the out-of-box condition does not change the
current firmware on your terminal. If you upgraded the firmware
on your terminal, the upgraded firmware version remains
unaffected. Refer to page 74
for details on what is included in a
firmware upgrade.
IMPORTANT
If you set the terminal security and forgot your password, you
can use this procedure to restore your terminal. Remember, it
will remove all applications, logs, recipes, user-installed font
files, objects, and graphics.
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Chapter 6 Troubleshoot the System
Notes:
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General Specifications
Appendix
Specifications
PanelView Component - 2711C-F2M, 2711C-K2M, 2711C-T3M, 2711C-K3M,
2711C-T6M, 2711C-T6C, 2711C-T10C
Attribute Value
Display type
C200
C300
C600
C1000
Display size
C200
C300
C600
C1000
Display area
C200
C300
C600
C1000
Monochrome transflective STN passive matrix
Monochrome transflective FSTN passive matrix
Monochrome transmissive FSTN passive matrix or
Color transmissive CSTN passive matrix
Color transmissive TFT active matrix LCD
2 in.
3 in.
5.7 in.
10.4 in.
49 x 14 mm (1.93 x 0.55 in.)
67 x 33 mm (2.64 x 1.30 in.)
115 x 86 mm (4.53 x 3.39 in.)
211 x 158 mm (8.31 x 6.22 in.)
A
Resolution (pixels)
C200
C300
C600
C1000
Backlight
C200
C300
C600 and C1000
Operator input
C200
C300
C600 and C1000
Memory card
C200 and C300
C600 and C1000
Programming port USB device port
Battery life 5 years min at 25 °C (77 °F)
122 x 32
128 x 64
320 x 240
640 x 480
50,000 hours life, min., backlight not replaceable
Yellow/Green status indicator
White status indicator
CCFL
Function keys or combination function keys and numeric
keypad
Analog touch or combination function keys and numeric
keypad
Analog touch
USB port
USB port and Secure digital (SD) card
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Appendix A Specifications
PanelView Component - 2711C-F2M, 2711C-K2M, 2711C-T3M, 2711C-K3M,
2711C-T6M, 2711C-T6C, 2711C-T10C
Attribute Value
Real-time clock
C200 and C300
C600 and C1000
Input voltage range 18…30V DC (24V DC nom)
Power consumption, max
C200 and C300
C600
C1000
Weight, approx.
C200 function key
C200 keypad, C300 keypad
C300 touch
C600 touch
C1000 touch
Dimensions (HxWxD), approx.
C200 function key
C300 touch
C200 keypad, C300 keypad
C600 touch
C1000 touch
No battery backup
Battery backup
5 W (0.21 A at 24V DC)
10 W (0.42 A at 24V DC)
18 W (0.75 A at 24V DC)
0.19 kg (0.40 lb)
0.30 kg (0.65 lb)
0.20 kg (0.43 lb)
0.68 kg (1.48 lb)
1.57 kg (3.41 lb)
80 x 116 x 54 mm (3.15 x 4.54 x 2.13 in.)
80 x 116 x 57 mm (3.15 x 4.54 x 2.23 in.)
119 x 139 x 55 mm (4.69 x 5.47 x 2.15 in.)
154 x 209 x 57 mm (6.0 x 8.23 x 2.25 in.)
250 x 308 x 54 mm (9.84 x 12.13 x 2.13 in.)
Environmental
Attribute Value
Temperature, operating 0…50 °C (32…122 °F)
Temperature, nonoperating -25…70 °C (13…158 °F)
Heat dissipation
C200 and C300
C600
C1000
Relative humidity 0…95% noncondensing
Shock, operating 15 g at 11 ms
Shock, nonoperating 30 g at 11 ms
Vibration 2 g at 10…500 Hz
Enclosure type ratings NEMA/UL Type 4X (indoor) 12, 13, and IEC IP54, IP65
16 BTU/hr
32 BTU/hr
58 BTU/hr
2711C-T6M, 2711C-T6C Series B only: NEMA/UL Type 12,
13, and IEC IP54
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Certifications
Specifications Appendix A
Certifications (when
product is marked)
Value
(1)
c-UL-us UL Listed Industrial Control Equipment, certified for US and
Canada. See UL File E113724
CE European Union 89/336/EEC EMC Directive, compliant with:
EN 61000-6-2; Industrial Immunity
EN 61000-6-4; Industrial Emissions
EN 61131-2; Programmable Controllers
C-Tick Australian Radiocommunications Act, compliant with:
AS/NZS CISPR 11; Industrial Emissions
(1)
See the Product Certification link at http://ab.com for Declarations of Conformity, Certificates, and other
certification details.
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Appendix A Specifications
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Adding Font Files
Appendix
B
Available Fonts
Import a Font File
These fonts reside on the terminal in the firmware image.
• Arial
• Courier New
• Tahoma
• Asian Font (Simsun - Simplified Chinese)
You can change the Asian Font firmware image from Chinese to
Korean, or Korean to Chinese, by using the firmware upgrade method
described in Chapter 5. The Arial, Courier and Tahoma fonts cannot
be altered.
Additional Windows CE licensed fonts can be added to the terminal.
Windows CE licensed fonts are distributed on the PanelView
Component Accessory CD or can be downloaded from the PanelView
Component Tech Support website. No other fonts are licensed for use
on the terminal.
You can import a Microsoft Windows CE font to your terminal. Other
font files are not supported.
During the import, the font file is transferred from a USB Flash Drive
or SD card to the internal storage of the terminal. The transfer
operation communicates with the terminal to transfer the file.
You can use the imported font in any application on the terminal.
TIP
Follow these steps to add a font to the terminal.
1. Open the PanelView Explorer Startup window.
2. Click File Transfer.
3. Click New Transfer.
4. Select the source location of the Font file, typically My
Computer, and click Next.
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Fonts cannot be exported for copyright reasons.
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Appendix B Adding Font Files
5. Select Font as the file type and click Next.
6. Click Browse … to locate and select the Font file, then click
Open.
7. Select Internal Storage as the destination for the font file and
click Transfer.
8. Observe the informational message for Transferring File.
9. The terminal should be rebooted to load the added font and
make it available to the design environment.
Remove a Font File
ATTENTION
If importing a font to the emulator internal storage, you need to
Flash Save for it to be permanently stored in emulator.
Otherwise, it’s lost once you shut down. To save to internal
storage, select Flash and then Save from the Emulator’s main
window menu.
A font that was added to the terminal and is no longer used can be
removed. Follow these steps to remove a font from the terminal.
1. Open the PanelView Explorer Startup window.
2. Click File Transfer.
3. Click Delete File.
4. Select the source location of the Font file, typically Internal
Storage, and click Next.
5. Select Font as the file type and click Next.
Observe the list of all Font files that have been added to the
Terminal.
6. Select the Font file that you want to delete and click Delete.
7. Observe the Confirmation message for the selected Font file and
click OK.
8. Observe the informational message Deleting File.
9. Observe the deleted font file no longer appears in the list of all
Font files.
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Adding Font Files Appendix B
10. Reboot the terminal to remove the file from the design
environment.
ATTENTION
TIP
If deleting a font from the emulator internal storage, you need
to Flash Save for it to be permanently stored in emulator.
Otherwise, it’s lost once you shut down. To save to internal
storage, select Flash and then Save from the emulator’s main
window menu.
Font files, especially East Asian Fonts, are large and consume
significant space on Internal Storage. Remove all unused fonts
from the terminal.
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Appendix B Adding Font Files
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