1. Before disassembling or assembling parts of the main machine and peripherals, make sure that the
power cord of the main machine is unplugged.
2. The wall outlet should be near the machine and easily accessible.
3. If any adjustment or operation check has to be made with exterior covers off or open while the
main switch is turned on, keep hands away from electrified or mechanically driven components.
• To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and
aerosols.
Health safety conditions
• This machine, which uses a high voltage power source, can generate ozone gas. High ozone
density is harmful to human health. Therefore, the machine must be installed in a well-ventilated
room.
Observance of electrical safety standards
• This machine and its peripherals must be serviced by a customer service representative who has
completed the training course on those models.
Safety and Ecological Notes for Disposal
• Dispose of replaced parts in accordance with local regulations.
Trademarks
• DLP is a trademark or registered trademark of Texas Instruments.
• IBM is a trademark or registered trademark of International Business Machines Corporation.
• Macintosh, Mac OS X, iMac, and PowerBook are trademarks of Apple Inc., registered in the U.S.
and other countries.
1
• Microsoft, Windows, Windows Vista, Internet Explorer and PowerPoint are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC.
• Other product and company names mentioned in this user’s manual may be trademarks or
registered trademarks of their respective holders.
• Blu-ray is a trademark of Blu-ray Association.
2
TABLE OF CONTENTS
Important Safety Notices................................................................................................................................... 1
Important Safety Notices............................................................................................................................... 1
Prevention of physical injury ................................................................................................................ 1
Health safety conditions........................................................................................................................1
Observance of electrical safety standards.......................................................................................... 1
Safety and Ecological Notes for Disposal................................................................................................... 1
Main Unit........................................................................................................................................................ 7
Control Panel.................................................................................................................................................. 8
EE Specifications..........................................................................................................................................22
Main Machine Installation...............................................................................................................................38
Do not........................................................................................................................................................... 39
3. Replacement and Adjustment
Special Tools.................................................................................................................................................... 41
Parts List.............................................................................................................................................................43
Service Parts List........................................................................................................................................... 43
Part Replacement..............................................................................................................................................45
Color Wheel.................................................................................................................................................50
Top Cover and Main Board Shielding.......................................................................................................51
Main Board, Sub Board, LAN/USB Board.............................................................................................. 52
Fan Driver Board..........................................................................................................................................74
Fan connectors.................................................................................................................................... 75
Fan 4.............................................................................................................................................................75
AC Inlet.........................................................................................................................................................76
Fan 5 / Fan 6 / Fan 8................................................................................................................................ 78
Fan 7 / Fan 10............................................................................................................................................ 91
LED Indicators...................................................................................................................................................96
Main Procedures.............................................................................................................................................. 98
A. No Power Troubleshooting.................................................................................................................... 99
B. Power Troubleshooting.........................................................................................................................100
C. PIN Protect Troubleshooting................................................................................................................ 106
D. Image Performance Troubleshooting..................................................................................................107
E. Remote Control Troubleshooting......................................................................................................... 118
F. Network Troubleshooting..................................................................................................................... 119
5. Test & Inspection
Service Mode.................................................................................................................................................121
Service Mode............................................................................................................................................ 121
How to enter the Service Mode...................................................................................................... 121
Service Mode settings...................................................................................................................... 123
Fan Calibration and Auto Waveform......................................................................................................124
DA Calibration...........................................................................................................................................125
Reset Lamp Used Hours............................................................................................................................ 127
Color Wheel Index........................................................................................................................................129
Test Inspection Procedure............................................................................................................................. 130
Function Inspection....................................................................................................................................130
Check points for exterior and print pattern............................................................................................. 130
Network Function Test...............................................................................................................................133
Write Down Projector IP...................................................................................................................133
System Firmware Update..............................................................................................................................137
Windows Setting....................................................................................................................................... 137
Installation of the Firmware Update Utility.............................................................................................. 138
Press up, down, left, right direction buttons to select
items or make adjustments.
7MenuLaunch the OSD main menu.
8GammaAdjust mid-range levels.
9BrightAdjust the amount of light in the image.
10Lens HAdjust the position of the image horizontally.
11Lens VAdjust the position of the image vertically.
12
13
Keystone H
Keystone V
Adjust image distortion caused by tilting the projector
horizontally.
Adjust image distortion caused by tilting the projector
vertically.
14AV MuteDisplay or blank the video image.
15Hot KeySelect your preset keys quickly.
16OFFTurn off the projector.
17ModeSelect the preset display mode.
18InputAutomatically scans for the connected source.
19ExitExit a menu.
20PIPTurn PIP/PBP ON/OFF.
21Cont.Adjust the difference between dark and light.
22FocusAdjust the lens focus.
23ZoomAdjust the lens zoom function.
24PatternDisplay a test pattern.
11
1. Product Information
Specifications
Product Highlights
• High brightness, typical 11000 ANSI lm for WUXGA.
• 6 optional lenses, TR coverage from 0.84 : 1 to 7.2 : 1.
• Interchangeable color wheel, high brightness or superior rich-color.
• Power zoom, focus, lens shift (V: +/-60%, H: +/-25%).
• Embedded HDBaseT solution, supports HD video streaming through RJ45.
• Embedded warping design for geometry correction and curve blending.
• Built in Dynamic Aperture (contrast ratio up to 5000 : 1) and Mechanical Shutter.
• Supports 360 degrees operation and Portrait mode.
Technology and Platform
ItemDescription
Technology“TI” DMD, 0.96” WUXGA x1, Type A, DC3
ASICPW392C + Dual DDP4422
• Native Resolution: WUXGA(1920 x 1200)
Native Resolution
• Maximum Resolution: Graphic up to WUXGA@60Hz (Reduced
blanking)
12
Optical Specifications
Color Primaries: ANSI 9-point measurement
C/WColorx & y
Specifications
6S High Brightness color wheel
C/WColorx & y
6S High Brightness color wheel
(Option)
White
x=0.331+/- 0.02
y=0.397+/- 0.02
x=0.633+/- 0.02
Red
y=0.356+/- 0.02
x=0.335+/- 0.025
Green
y=0.542+/- 0.025
x=0.140+/- 0.02
Blue
y=0.089+/- 0.02
x=0.318+/- 0.02
White
y=0.395+/- 0.02
x=0.648+/- 0.02
Red
y=0.317+/- 0.02
x=0.298+/- 0.025
Green
y=0.644+/- 0.025
Blue
x=0.144+/- 0.02
y=0.056+/- 0.02
13
1. Product Information
Projection Lens
14
B1 / B2 / B3
PlatformRICOH PJ KU12000 (WUXGA1920 x 1200)
DMD0.96”
Projection LensB1B2B3
Lens TypeWide ZoomWide ZoomWide Zoom
Zoom TypeWideTeleWideTeleWideTele
Throw Ratio0.841.021.021.361.21.5
Focal Length(EFL)
21.528.721.528.725.531.8
(mm)
Zoom Ratio1.2X1.33X1.25X
Projection LensB1B2B3
Lens TypeWide ZoomWide ZoomWide Zoom
Zoom TypeWideTeleWideTeleWideTele
Projection screen sizeProjection distance (m)
Specifications
Diagonal
(inch)
Height
(m)
Width
(m)
Min
(m)
Max
(m)
Min
(m)
Max
(m)
Min
(m)
501.080.670.91.11.11.51.31.6
601.290.811.11.31.31.81.61.9
701.510.941.31.51.52.11.82.3
801.721.081.41.81.82.32.12.6
901.941.211.62.02.02.62.32.9
1002.151.351.82.22.22.92.63.2
1102.371.482.02.42.43.22.83.6
1202.591.622.22.62.63.53.13.9
1302.801.752.42.92.93.83.44.2
1403.021.892.53.13.14.13.64.5
1503.232.022.73.33.34.43.94.8
1603.452.152.93.53.54.74.15.2
Max
(m)
1703.662.293.13.73.75.04.45.5
1803.882.423.34.04.05.34.75.8
1904.092.563.44.24.25.64.96.1
2004.312.693.64.44.45.95.26.5
2104.532.833.84.64.66.25.46.8
2204.742.964.04.84.86.45.77.1
2304.963.104.25.15.16.75.97.4
2405.173.234.35.35.37.06.27.8
15
1. Product Information
Projection LensB1B2B3
Lens TypeWide ZoomWide ZoomWide Zoom
Zoom TypeWideTeleWideTeleWideTele
Projection screen sizeProjection distance (m)
Diagonal
(inch)
Height
(m)
Width
(m)
Min
(m)
Max
(m)
Min
(m)
Max
(m)
Min
(m)
2505.393.374.55.55.57.36.58.1
2605.603.504.75.75.77.66.78.4
2705.823.644.95.95.97.97.08.7
2806.033.775.16.26.28.27.29.1
2906.253.915.26.46.48.57.59.4
3006.464.045.46.66.68.87.89.7
3106.684.175.66.86.89.18.010.0
3206.904.315.87.07.09.48.310.3
3307.114.446.07.37.39.78.510.7
3407.334.586.27.57.510.08.811.0
3507.544.716.37.77.710.39.111.3
3607.764.856.57.97.910.69.311.6
Max
(m)
16
3707.974.986.78.18.110.89.612.0
3808.195.126.98.48.411.19.812.3
3908.405.257.18.68.611.410.112.6
4008.625.397.28.88.811.710.312.9
4108.835.527.49.09.012.010.613.3
4209.055.667.69.29.212.310.913.6
4309.275.797.89.59.512.611.113.9
4409.485.938.09.79.712.911.414.2
Projection LensB1B2B3
Lens TypeWide ZoomWide ZoomWide Zoom
Zoom TypeWideTeleWideTeleWideTele
Projection screen sizeProjection distance (m)
Specifications
Diagonal
(inch)
Height
(m)
Width
(m)
Min
(m)
Max
(m)
Min
(m)
Max
(m)
Min
(m)
4509.706.068.19.99.913.211.614.5
4609.916.208.310.110.113.511.914.9
47010.136.338.510.310.313.812.215.2
48010.346.468.710.610.614.112.415.5
49010.566.608.910.810.814.412.715.8
50010.776.739.111.011.014.712.916.2
B4 / B5 / B6
PlatformRICOH PJ KU12000 (WUXGA1920 x 1200)
DMD0.96”
Projection LensB4B5B6
Lens TypeStandardLong ZoomUltra-Long Zoom
Max
(m)
Zoom TypeWideTeleWideWideTeleWide
Throw Ratio1.5221.522
Focal Length(EFL)
31.842.142.431.842.142.4
(mm)
Zoom Ratio1.33X2X1.8X
17
1. Product Information
Projection LensB4B5B6
Lens TypeStandardLong ZoomUltra-Long Zoom
Zoom TypeWideTeleWideTeleWideTele
Projection screen sizeProjection distance (m)
Diagona
l
(inch)
Height
(m)
Width
(m)
Min
(m)
Max
(m)
Min
(m)
Max
(m)
Min
(m)
501.080.671.62.22.24.34.37.8
601.290.811.92.62.65.25.29.3
701.510.942.33.03.06.06.010.9
801.721.082.63.43.46.96.912.4
901.941.212.93.93.97.87.814.0
1002.151.353.24.34.38.68.615.5
1102.371.483.64.74.79.59.517.1
1202.591.623.95.25.210.310.318.6
1302.801.754.25.65.611.211.220.2
1403.021.894.56.06.012.112.121.7
1503.232.024.86.56.512.912.923.3
Max
(m)
18
1603.452.155.26.96.913.813.824.8
1703.662.295.57.37.314.714.726.4
1803.882.425.87.87.815.515.527.9
1904.092.566.18.28.216.416.429.5
2004.312.696.58.68.617.217.231.0
2104.532.836.89.19.118.118.132.6
2204.742.967.19.59.519.019.034.1
2304.963.107.49.99.919.819.835.7
Projection LensB4B5B6
Lens TypeStandardLong ZoomUltra-Long Zoom
Zoom TypeWideTeleWideTeleWideTele
Projection screen sizeProjection distance (m)
Specifications
Diagona
l
(inch)
Height
(m)
Width
(m)
Min
(m)
Max
(m)
Min
(m)
Max
(m)
Min
(m)
2405.173.237.810.310.320.720.737.2
2505.393.378.110.810.821.521.538.8
2605.603.508.411.211.222.422.440.3
2705.823.648.711.611.623.323.341.9
2806.033.779.112.112.124.124.143.4
2906.253.919.412.512.525.025.045.0
3006.464.049.712.912.925.925.946.5
3106.684.1710.013.413.426.726.748.1
3206.904.3110.313.813.827.627.649.6
3307.114.4410.714.214.228.428.451.2
3407.334.5811.014.714.729.329.352.8
Max
(m)
3507.544.7111.315.115.130.230.254.3
3607.764.8511.615.515.531.031.055.9
3707.974.9812.015.915.931.931.957.4
3808.195.1212.316.416.432.832.859.0
3908.405.2512.616.816.833.633.660.5
4008.625.3912.917.217.234.534.562.1
4108.835.5213.317.717.735.335.363.6
4209.055.6613.618.118.136.236.265.2
19
1. Product Information
Projection LensB4B5B6
Lens TypeStandardLong ZoomUltra-Long Zoom
Zoom TypeWideTeleWideTeleWideTele
Projection screen sizeProjection distance (m)
Diagona
l
(inch)
Height
(m)
Width
(m)
Min
(m)
Max
(m)
Min
(m)
Max
(m)
Min
(m)
4309.275.7913.918.518.537.137.166.7
4409.485.9314.219.019.037.937.968.3
4509.706.0614.519.419.438.838.869.8
4609.916.2014.919.819.839.639.671.4
47010.136.3315.220.320.340.540.572.9
48010.346.4615.520.720.741.441.474.5
49010.566.6015.821.121.142.242.276.0
50010.776.7316.221.521.543.143.177.6
Lamp Information
PowerUser selectable power from 465W Max
Brightness mode to 370W ECO Mode in 10
steps (10.5W per step)
Max
(m)
20
Lamp ModeSingle / Dual Lamps
465W Lamp rated lamp life to 50% brightness (2
hrs on, 15 min off duty cycle)
• 1500 hrs typical @ 465W
• 2000 hrs typical @ 370W
The lamp life is only guaranteed in ceiling mount
and table top mode.
Warm-up time (to full output)5 minutes max
Specifications
Operating position1. 360-degree tilt
2. Portrait mode (only keypad side up)
3. ±20 deg max tilt of lamp axis from
horizontal
Image Quality
BlemishesPer TI IQ 1912-xxx7 for 0.96" WUXGA spec.
Pixel DefectsPer TI IQ 1912-xxx7 for 0.96" WUXGA spec.
FlareWhite Flare ≤ 2.5 pixels (including the pixel
itself). Observable from 2m @ 150" screen
Light Leakage< 0.8 lux. Evaluate on 150" screen
Distortion<+/- 1.0% @ 100" screen size for all lenses.
Unbalance<50cm @100" full range for all lenses.
Aperture ShadowNo shadows allowed for any orientation of the
projector.
Thermal Specifications
Noise Level
Noise is measured based on ISO 7779. At bystander positions, the ISO 7779 test criterion is same as
ISO 11203 [referencing Japanese Machine Standard 1999, using ISO 11203 (sound pressure)].
• Tested under 2X color wheel speed, without dust filter and cable cover.
465 W dual lamps operation @ 23 C ambientTypical : 39 dB(A), Max: 41 dB(A) A-weighted
sound pressure level
At the bystanders test positions
Based on ISO 7779
21
1. Product Information
370 W (ECO mode) dual lamps operation @ 23
C ambient
Typical : 36 dB(A), Max: 38 dB(A)
A-weighted sound pressure level
At the bystanders test positions
Based on ISO 7779
Mechanical Specifications
Size
Maximum product dimensions (W x D x H)520mm(W) x 591mm(D) x 208.3mm(H) (without
lens, with elevators)
Adjustment
Product Alignment (Four adjustable feet)45mm maximum for vertical adjustment, elevator
could not be taken out.
Weight
Net weight (without lens)26 kg
Weight with package32kg
EE Specifications
Image Processor Performance
Notes
Image ProcessorPixelworks PW392 C-30L10 bit processing engine
Min input pixel rate13.5 Mpix/sNTSC / PAL / SECAM
Max input pixel rate162 Mpix/s1600x1200@60Hz
22
Notes
Specifications
Max input resolution1600x1200@60Hz
1920x1200@60Hz, reduce
blanking
Video Signal Connectors
TypeConnectorDescription
HDMI In x 1HDMI
Computer In x 1DVI ( Digital Only)
Computer In x 1VESA (HD15) Blue, Female
Monitor Out x 1VESA (HD15) black, Female
CVBS In (Composite Video)
CVBS In x 1
BNC connector , female
162MHz (1600 x 1200)
154MHz (1920 x 1200)
HDMI, version 1.4b
HDCP 1.3 compliance
Signal link
DVI, version 1.0
Provides input for analog
RGBHV/Component, HDTV
input signal.
Provides output loop thru to
monitor.
Provides composite video input
signal.
YPbPr In (Component Video)
BNC x 5
RGBHV In
Provides analog RGBHV/
Component, HDTV input signal.
BNC Connector
USB x 1Type AUSB 2.0 Host
23
1. Product Information
TypeConnectorDescription
RJ45 x2RJ45-1 (HDBaseT input)
RJ45-2 (Network display)
Transmits uncompressed high
definition video by HDMI Tx
interface , Ethernet 100BaseTx ,
control signals including
RS-232 and Infrared through a
single 100M Cat5e/6 LAN
Cable.
Presenter ( an AP which is used
to transfer Host PC/NB image
to Projector).
LAN control
Presenter (an AP which is used
to transfer Host PC/NB image
to Projector).
LAN control
Control Signal and Power Connectors
TypeConnectorDescription
AC Mains In x1IEC/EN60320-C14 receptacleProvides AC input
RS232 x 19-pin RS232 male (d-sub) x1
Wired Remote, 3.5mm stereo
female x2 (in / out)
Wired Remote Connector
Volts: 5V
Amps: 300mA Max
Ethernet x 2RJ45-1* & RJ45-2
Provides serial connection for
control systems
Provides serial communications
and power for wired remote
Ethernet interface for command,
control and content.
RJ45-1 (HDBaseT) can support
100M Cat5e/6 LAN Cable.
24
Specifications
Wired / IR Remote Control
IR Receivers38kHZ
IR RemoteBlack IR remote with Key layout as shown earlier.
Wired RemoteRemote can be operated in wired mode where
5V power is provided by the projector and keys
are communicated to the projector serially.
Remote range of operation using IR
DescriptionCriteriaWorking Distance
Remote control functional range
– front
Remote control functional range
at extremes of horizontal angle
– front
Remote control functional range
at extremes of vertical angle –
front
In front of projector/IR receiver
(0º)
Angle measured from normal to
projection lens ± 40º
Angle measured from normal to
projection lens ± 15º
10M
7M
7M
PIP Compatibility
PIP/POP
VGABNCDVI3G-SDICVBSHDMI
Matrix
VGAVVVV
BNCVVVV
DVIVVVV
HDBaseTNetwork
Display
3G-SDIVVVV
CVBSVVVV
HDMIVVVV
HDBase
T
VVVV
25
1. Product Information
PIP/POP
Matrix
Network
Display
VGABNCDVI3G-SDICVBSHDMI
VVVV
Power Consumption
100 VAC – 120 VAC, with 20A fuse.
(For low voltage regions, such as Japan, North
Rated Voltage
Rated Current (465W lamp Mode)100-120V~ 50/60 Hz, 12A
Line frequency50/60 Hz
Type of connectorIEC/EN60320-C14 receptacle
America)
200 VAC – 240 VAC, with 10A fuse.
(For high voltage regions, such as China, Europe)
200-240V~ 50/60 Hz, 5A
HDBaseTNetwork
Display
Line CordCable, power cord, 3M US
Surge Current65Amps max.
Maximum Power Consumption
465W (Max. Brightness Mode) 1150W +/-10% @110V
1080W +/-10% @220V
370W (ECO Mode) 920W +/-10% @110V
870W +/-10% @220V
F/W Specifications
OSD Languages
English, Chinese (simplified), Chinese (traditional), French, German, Italian, Japanese, Korean, Russian,
Spanish, Portuguese, Dutch, Indonesian
26
Specifications
LAN Function
LAN support Telnet, Crestron (Flash UI/RoomView/Control system), PJ-Link (Support v1.0, w/o
authentication), AMX (Device discovery only, certification by customer).
Blending & Warping Features
The PW392 will change all types of video sources to WUXGA (for 2D WUXGA models) or 720P (for
3D timing), before sending the signal to the iChip. Therefore the limit of adjustment range for all functions
will only be specified for WUXGA or 720P (for 3D timing).
Features:
• Image Blending with smooth gray scale at overlap area.
• Support warping/ keystone (V: +/- 20 degrees, H: +/- 20 degrees) / barrel / pincushion (via
Grid adjusting: Max to 17 points X 17 points)
• Adjustable Black Level Polygon (area) interface locates anywhere
• Color compensation: Point- area at Grid adjustment interface
Video Signal Input Specifications
Based on standard input timing table as below
PC
Fram
Resolution
640x48060DMT0660VVVVV
e rate
(Hz)
H.Frequency
72DMT0672VVVVV
75DMT0675VVVVV
VG
A
BNC
HDM
I
DVI3G-SDIHDBaseTCVBS
85DMT0685VVVVV
27
1. Product Information
Resolution
Fram
e rate
(Hz)
H.Frequency
VG
A
BNC
HDM
I
DVI3G-SDIHDBaseTCVBS
720x40060SMT0760HVVVVV
800x60060DMT0860VVVVV
72VVVVV
75DMT0875VVVVV
85DMT0885VVVVV
120CVR0812VVVV
848x48050CVT0850HVVV
60CVT0860HVVV
75CVT0875HVVV
85CVT0885HVVV
60DMT1060VVVVV
1024x768
1152x720
1152x864
75DMT1075VVVVV
85DMT1085VVVVV
120CVR1012VVVV
50CVT1150DVVV
60CVT1160DVVV
75CVT1175DVVV
85CVT1185DVVV
60CVT1160VVVVV
70DMT1170VVVVV
75DMT1175VVVVV
85DMT1185VVVVV
28
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