Ricoh SP3SCNPR Technical Bulletin
T
Model:
SP3
echnical
B
ulletin
Date:
31-Oct-97
No:
PAGE: 1/1
4
Subject:
From:
Classification:
This bulletin describes the software modifications for the printer controller board.
The new software version has been included in the controller board from October
production.
Category Problem Countermeasure
Scanner Opti on When there is an original in the ADF and no
Scanner Option Whenever the p ower is on, the controller board
Controller Board ROM Modification
QAC Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
paper on the exposure glass, if the user scans
the original using the flat-bed original mode
from the PC, the controller may hang up.
sometimes performs a SCSI Bus reset.
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
A.Tokoyama
Modified software
Modified software
Scanner Opti on When scanning using 256 gray scales, 300dpi,
and the maximum scanning area, the controller
cannot scan the image and a time out error
occurs.
New PCL
Printer Driver
(Software 2000)
Important: This modification is required if the scanner option is installed.
Before the scanner option is installed, check the software version of the
controller board.
If it is ver. 2.29 or earlier, replace the controller software.
NOTE:
Controller Board Part Number and Software Version:
Note that the software version used on the production line skipped from ver. 2.27
to 2.30.
Using the new PCL printer driver (by Software
2000), if a different paper tray is selected for
the first page with this printer driver, the first
page cannot be stapled together with the
following pages
Modified software
Modified software
Product Code Controller Board Software Version
A649-00 A6495100Q ver. 2.30
T
echnical
RTB Correction
Reissue date:
The items in bold italics have been added.
Model:
SP3
31-Jan-98
B
ulletin
Date:
15-Jan-98
No:
PAGE: 1/1
5
Subject:
From:
Classification:
A controller error was displayed due to a poor connection of the harness between the
controller board and the hard disk.
Problem
LEDs D2, 3, 5, and 6
was displayed on the operation panel.
Cause
Due to a poor connection of the harness between the controller board and the hard disk,
the hard disk test cannot be executed.
Controller Error
QAC Field Information Dept.
Troubleshooti ng
Mechanical
Paper path
Other ( )
or the LED D6
Part information
Electrical
Transmit/receive
on the controller board were lit and a controller error
Prepared by:
Action required
Service manual revision
Retrofit information
E.Fukuyama
Action
1. Check to see if the connector pins on the hard disk or the connector board are
deformed.
If the pins are deformed, fix them if possible. Replace them if they cannot be fixed.
2. Check to see if there is any foreign material on the connector. If so, please remove it.
3. Reset the harness.
When inserting the harness into the connector, enough force should be applied to
ensure that it is completely plugged in.
T
r
Model:
SP3
echnical
B
ulletin
Date:
15-Mar-98
No:
PAGE: 1/3
7
Subject:
From:
Classification:
This bulletin describes the revision of the upgrade procedure for the SP3 printer controller
software.
If the SP3 printer controller software must be upgraded in the field, please use the
following procedure. New upgrade program files (SCOPY.BAT, FCOPY.EXE and
TIMER.EXE) will be use to upgrade the new system software.
Please modify the section “Download New System Software” (from page 4-4) of the
technical manual for the Printer/Scanner Controller Options.
Software Upgrade Procedure Revision
QAC Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
A.Tokoyama
Technical Manual for the Printer /Scanner Controlle
2.3 DOWNLOAD NEW SYSTEM SOFTWARE
Download New System Software is used to update the controller system software from a
personal computer through a parallel cable.
Preparation
• Provide a DOS based computer with a parallel port (LPT1 is used by default)
NOTE:
• Provide a standard parallel cable to connect the computer to the SP3.
• Provide new system software to download from the computer
• Provide the SCOPY programs under one directory (command files and BAT file).
MS-DOS or PC-DOS is required on the PC.
i.e.
C:\SCOPY(directory)\SCOPY.BAT
FCOPY.EXE
TIMER.EXE
All these three files are required to download the system software.
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