Ricoh SP 210, SP 211, SP 212, SP 213 Service Manual. Parts Catalog

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Model No.

SP 210/SP 211/SP 212/SP 213 Series

Firmware Update Guide

This manual explains how to update the firmware of the following machine:

• Multifunctional Printer:

SP 210SU/SP 210SF/SP 211SF/SP 211SU/
SP 212SFw/SP 212SFNw/SP 212SNw/SP 212SUw/
SP213SFw/SP 213SFNw/SP 213SNw/SP 213SUw

• Printer: SP 210/SP 211/SP 212Nw/SP 212w/SP 213Nw/SP 213w

This guide uses Windows 7 procedures for its examples. Procedures and

screens might vary depending on the operating system you are using.

About the firmware package ❖

The firmware packages on our Web site are each designed to be used for a
specific model, and cannot be used for any other model.
Confirm the model of your machine, and download the appropriate firm­ware package for your model.

Disclaimer ❖

The Manufacturer shall not be liable to the customer for any consequential,

incidental or indirect damages (including, but not limited to, damages for
loss of profits, business interruption or loss of business information, and
the like) caused by failure of this software or loss of documents or data, nor
for any other damages arising out of the use of this software, even if the
customer has been advised of the possibility of such damages.

Before Updating the Firmware

This section explains the operating environment for updating the firmware.

Compatible Operating Systems ❖

Your computer must be running one of the following operating systems:

Windows XP/Vista/7/8/8.1/Server 2003/Server 2003 R2/Server 2008/
Server 2008 R2/Server 2012 / Server 2012 R2

Backing up the machine’s settings ❖

After the firmware update, the machine’s settings may return to their fac­tory defaults.
Before you reconnect the machine for the update, we recommend that
you back up the machine’s settings by accessing the machine using a Web
browser from a computer connected via a network.
Also, you can print out lists of scan and fax destinations or a configuration

page using a Web browser or the machine’s control panel. For details, see

the manuals provided with the machine.

Connection ❖

Connect your computer and the machine through a network or directly by

USB.

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• Make sure your computer is securely connected to the machine with the
USB or network cable that you will be using for the firmware update.

• We recommend that you update the firmware via USB. If you update the

firmware over the network, the machine may receive data over the network
such as a print job during the updates, which can interfere with the update
process.

• If you are updating the firmware via USB, the printer driver for USB con­nection must be installed on your computer beforehand. However, if you
are updating via a network, no printer driver is necessary.

• Disconnect any other cables that are not necessary for the firmware update,

such as a telephone cable, from the machine.

Computer settings

Make sure that your computer does not enter standby or hibernation mode

during the update process.

On the

[Start]

menu, click

[Control Panel]

.

Click

[System and Security]

.

Click

[Power Options]

.

Click

[Change plan settings]

on the right side of the item currently selected

in

[preferred plans]

.

Select

[Never]

for

[Turn off the display:]

and

[Put the computer to sleep:]

.

Click

[Save changes]

.

Updating the Firmware

Use the following procedure to update the firmware. Be sure to print the

configuration page both before and after the update. Comparing pre- and post­update configuration pages allows you to check whether or not the update was
successful.

Follow the procedure carefully.

• When using a computer running on a Windows operating system, you must
have an account that has Manage Printers permission. Log on as an Admin­istrators group member to acquire this permission.

• Do not operate the machine using the control panel, access the machine
using Web Image Monitor, perform fax transmissions, printing, or TWAIN

scanning during the update process.

• The update may take a while to complete. Do not turn off the power during
the update. Turn off the power only when “*** Please wait until the machine

has restarted.***” appears in the firmware update tool window.

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• Never disconnect the cable you are using for the updates during the update

process.

• Connect your computer securely to the machine with the USB or network

cable that you will be using for the firmware update. Be sure to maintain
the connection between the computer and the machine during firmware

update. If the connection is cut, the update will fail.

Print the configuration page.

Use the following procedure to print the configuration page. Take note of
the current firmware version (shown under ”Firmware Version” on the

configuration page).

SP 210SU/SP 210SF/SP 211SF/SP 211SU/SP 212SFw/SP 212SFNw/SP 212SNw/ ❖
SP 212SUw/SP 213SFw/SP 213SFNw/SP 213SNw/SP 213SUw

A. Turn on the machine.

B. Press the [User Tools] key on the machine’s control panel.
C. Press the [ ] or [ ] keys to select [Print List/Report], and then press

the [OK] key.

D. Press the [ ] or [ ] keys to select [Configuration Page], and then

press the [OK] key.

E. Press [Yes].

SP 210*/SP 211*/SP 212Nw/SP 212w/SP 213Nw/SP 213w ❖

A. Turn on the machine.

B. While holding the [Stop/Start] key down, switch the power on and

do not release the [Stop/Start] key until 13 seconds elapsed.

* Maintenance page is printed out.

Double-click the

[FwUpdateTool.exe]

icon to launch the firmware update

tool.

A dialog box with cautionary statements appears.

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Read the cautionary statements carefully, and then click

[OK]

.

The firmware update tool opens.

Do not close the update tool unless you are instructed to do so.

For a USB connection, click

[F/W Update (USB )]

. For a network connection,

enter the machine’s IP address in

[Machine IP:]

, and then click

[F/W Update

(NET)]

.

Check the firmware update tool window for messages and the update’s

current percentage of completion.