Radio Shack RIM 850 User Manual

Installation and User’s Guide
RIM 850 Wireless Handheld
TM
Installation and User’s Guide, version 2.0 Last revised 25/08/00 Part Number: MAT-02802-001 Rev. 002
© 1999-2000 Research In Motion Limited. All rights reserved. RIM, the RIM logo, Research In Motion, RIM 850 Wireless Handheld, BlackBerry, BlackBerry Exchange Edition, the BlackBerry logo, the “envelope in motion” symbol and ‘Always On, Always Connected’ are trademarks of Research In Motion Limited. RIM, Research In Motion - Registered U.S. Patent and Trademark Office. © Puma Technology, Inc. Puma Technology, the Puma Technology logo, DSX Technology, the DSX Technology logo, Intellisync, the Intellisync logo and Intellisync Ready logo are trademarks of Puma Technology, Inc. that may be registered in some jurisdictions. DataTAC is a trademark of Motorola Inc., that may be registered in some jurisdictions. Windows 95/98/2000, Exchange and Outlook are either trademarks or registered trademarks of Microsoft Corporation. All other brands, product names, company names, trademarks and service marks used herein are the property of their respective owners.
Warning: This document is for the use of licensed users only. Any unauthorized copying, distribution or disclosure of information is a violation of copyright laws.
While every effort has been made to ensure technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited.
For more information on BlackBerry, call 1-877-BLK-BERRY.
Research In Motion Limited
295 Phillip Street, Waterloo, Ontario, Canada N2L 3W8 Tel. (519) 888-7465 Fax (519) 888-6906 www.rim.net
Printed In Canada
KM0800/850.book

FCC compliance statement (USA)

FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.
WARNING
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Consult the dealer or an experienced radio/TV technician for help

Industry Canada Certification

This device complies with Industry Canada RSS 119, under certification number 2503 195 5551A.

DOC Class B compliance

This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.
Contents
FCC compliance statement (USA)..........................................3
Industry Canada Certification ................................................4
IMPORTANT SAFETY INFORMATION...................................9
Welcome to your wireless solution ............................................13
New for version 2.0.................................................................14
Upgrading to version 2.0 .......................................................15
Contents of your package ......................................................15
System Requirements .............................................................16
About this guide......................................................................16
About Research In Motion.....................................................17
Customer support ...................................................................17
Get to know your handheld .........................................................19
Handheld components ...........................................................19
Installing the battery...............................................................22
Turning on your handheld ....................................................25
Turning off the handheld.......................................................26
Description of keys .................................................................26
Setting the date and time .......................................................38
Setting message notification ..................................................39
Setting message delete ...........................................................39
Using password protection ...................................................40
Summary and tips...................................................................44
Start sending email........................................................................47
Turning the radio on and off .................................................47
Registering with the network................................................48
Installing the Desktop Software............................................49
Connect the handheld to your PC ........................................50
Enabling email redirection ....................................................52
Sending a message ..................................................................53
Reading a message..................................................................54
Summary ..................................................................................56
Using the Desktop Software........................................................57
Installation and setup .............................................................57
Loading handheld applications............................................58
Backing up files from handheld to the PC ..........................59
Synchronizing email and PIM...............................................62
Redirecting email ....................................................................64
Summary ..................................................................................67
Composing and sending messages.............................................69
Setting message options.........................................................69
Setting level of importance .................................................... 71
Sending peer-to-peer messages.............................................72
Sending one-time messages...................................................74
Sending messages to many contacts ....................................75
Customizing the auto signature............................................76
Receiving delivery confirmation...........................................76
Attaching Address Book entries...........................................77
Using AutoText .......................................................................78
Automatic formatting.............................................................83
Inserting symbols ....................................................................85
Summary and tips...................................................................86
Receiving and reading messages ................................................89
Received message options .....................................................89
Receiving long messages .......................................................91
Sending file attachments........................................................92
Managing Address Book attachments .................................93
Adding contacts to Address Book ........................................94
Summary and tips...................................................................95
Managing messages.......................................................................97
Filing messages........................................................................97
Saving messages......................................................................99
Searching messages ..............................................................102
Deleting messages.................................................................108
Editing messages...................................................................112
Resending messages .............................................................112
Marking a message as unread .............................................113
Marking all messages read ..................................................114
Summary and tips.................................................................115
Using the Address Book .............................................................117
Setting Address Book options .............................................117
Adding addresses .................................................................118
Viewing addresses ................................................................122
Editing addresses ..................................................................122
Deleting addresses ................................................................123
Searching addresses..............................................................124
Summary and tips.................................................................124
Managing Tasks and Appointments........................................127
Using the Tasks function .....................................................127
Using the Calendar function ...............................................131
Summary and tips.................................................................142
Using the MemoPad and Calculator ........................................145
Using the MemoPad function .............................................145
Using the Calculator function .............................................147
Summary and tips.................................................................148
Customizing your handheld’s options ....................................151
Setting the alarm ...................................................................151
Customizing handheld options ..........................................152
Handheld options .................................................................153
Summary ................................................................................161
Frequently asked questions .......................................................163
Alarm ......................................................................................163
Battery.....................................................................................163
Storage ....................................................................................165
Charging Cradle....................................................................166
Home screen ..........................................................................168
LCD screen .............................................................................168
Messages.................................................................................169
Punctuation............................................................................172
Desktop Software ..................................................................173
Resetting the handheld ........................................................176
Specifications................................................................................179
Research In Motion Limited Software License Agreement.183
Terms and Conditions ..........................................................183
Limited Warranty .........................................................................187
Index ...............................................................................................193

IMPORTANT SAFETY INFORMATION

Please read these safety instructions and the operation instructions provided in this manual before operating the RIM 850 Wireless Handheld or its charging cradle. Retain these instructions for future use.
Remember to follow any special regulations governing the use of the RIM 850 Wireless Handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger. Any safety laws and regulations pertaining to the use of cell phones and two-way radios will likely apply to your use of the handheld. We encourage you to follow such laws and regulations at all times. In particular, please observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, where blasting operations are in progress or in any other area in which restrictions on radio transmissions are imposed. In addition, the RIM 850 Wireless Handheld should not be used in locations that may be hazardous including, without limitation, locations in which hazardous or combustible gases may be present.
The RIM 850 Wireless Handheld is not an FAA-approved electronic device for use on aircraft. Switch off the handheld when in an aircraft. The effect of the use of the handheld in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, and may be illegal.
Operation of any radio transmitting equipment, including the handheld, may interfere with the functionality of inadequately protected medical devices, including pacemakers. Consult a physician or the manufacturer of the medical device if you have any
questions. Additionally, while most modern equipment is adequately shielded from radio signals such that your handheld will not interfere with the operation of such equipment, certain electronic equipment, including automotive systems, may not be shielded against the radio signals from your handheld. You should check with the manufacturer of your motor vehicle or the manufacturer’s representative to determine whether the use of the handheld will present any safety issues.
Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use the charging cradle as a means of storing your handheld while in a vehicle.
WARNING
Do not use any cradle, charging unit, or any other accessory or attachment that is not manufactured or supplied by RIM or an authorized RIM accessories supplier. Use of any accessory or attachment that is not supplied or approved for use by RIM in conjunction with the handheld is not permitted as it may cause hazards.
Do not place the RIM 850 Wireless Handheld or its charging cradle on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, causing serious injury to a child or adult, and serious damage to the handheld.
RIM recommends that you use only single-use alkaline or rechargeable NiMH batteries in this unit. There is a list on page 22 of recommended brands of rechargeable NiMH batteries. The use of any other battery may disable the handheld and may be dangerous. Only plug in the charging cradle AC wall adapter if you are going to use the recharging feature. Discard the handheld properly. As the unit contains a lithium cell, neither the handheld nor the lithium cell (nor the AA battery) should be disposed of in fire. Dispose of the handheld containing the lithium cell in accordance with the laws
and regulations in your area governing disposal of such cell types. Similarly, dispose of AA batteries in a responsible manner. Contact RIM if you have any questions concerning disposal of the handheld, the lithium cell, or the AA battery.
The handheld should be operated only from the type of power source indicated on the marking label. Refer to the operating instructions starting on page 22 for more information on the battery and power supply. Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the charging cradle. Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electric shock.
Never push objects of any kind into the RIM 850 Wireless Handheld through openings as they may short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the handheld. Do not use the handheld near water (for example near a bathtub or a sink, in a wet basement, near a swimming pool, etc.). The RIM 850 Wireless Handheld and its charging cradle should be situated away from heat sources, such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
WARNING
To reduce the risk of fire or electric shock, do not expose the handheld to rain or moisture.
Unplug the charging cradle from the wall and refer the handheld and charging cradle for service to qualified service personnel if:
the power supply cord or plug is damaged
liquid has been spilled or objects have fallen into the
handheld or charging cradle
the handheld or charging cradle has been exposed to rain
or water
the handheld or charging cradle has been dropped or
damaged in any way
the handheld or charging cradle does not operate normally
by following the instructions contained in this manual
the handheld or charging cradle exhibits a distinct change
in performance
Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld or charging cradle to its normal operation.
Unplug the charging cradle from the wall before cleaning. Do not use liquid or aerosol cleaners. Rather, use a damp cloth to clean the unit.
Failure to observe all these instructions will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Welcome to your wireless solution

BlackBerry is a mobile email solution that includes the RIM 850 Wireless Handheld, cradle, Desktop Software, and flat-rate airtime on a nationwide wireless data network. Equipped with a 132X65 screen, RIM’s “always on, always connected” wireless technology and QWERTY keyboard design, the RIM 850 Wireless Handheld provides users with the ultimate pager-sized handheld for messaging and personal information.
Get ready to experience the power of messaging with your handheld using functions such as:
Messages: Receive, read, reply to, compose, forward, save, file,
and delete messages.
Compose: Create and send messages to Internet email
addresses and to other handhelds.
Saved Messages: Store messages for future viewing.
Search Messages: Locate messages in seconds with the
powerful search tool.
Address Book: Store your personal directory of contact
information, such as multiple phone and fax numbers, and email addresses. Enter notes for individual contacts and search the database to find specific contacts.
Calendar: Keep track of appointments using one of the four
calendar views: Day, Week, Month, or Agenda.
Tasks: Add, edit, and delete tasks and mark tasks as complete.
Alarm: Set the alarm on the handheld to sound daily.
MemoPad: Compose, edit, and delete notes, memos and lists.
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Welcome to your wireless solution — New for version 2.0
Calculator: Perform basic mathematical operations.
Options: Customize the way the handheld notifies you of new messages; set the password; add, edit, and delete AutoText entries; set the current date; program the automatic on/off feature.
Lock: Lock the handheld with a password security screen so that only you can use it. (This function is only visible in the Home screen after you have set a password.)
Turn Wireless Off / Turn Wireless On: Turn the handheld’s radio off when it may interfere with other radio communications, such as during a flight. Turn on the radio again to send and receive messages.
Power Off: Turn off the handheld at night or on weekends if you wish.

New for version 2.0

The handheld (pre-installed with BlackBerry version 2.0 software) now supports folder management, which lets you file messages on the handheld. When you first reconcile email with your handheld (using the Intellisync tool), your desktop folder structure is transferred to the handheld. Any messages filed on the handheld are marked as read and moved into the corresponding desktop folder. (See page 97 for more information.) You can also set your Message List Options to delete messages on both the desktop and the handheld upon email reconciliation. (See page 111 for more information.)
The updated Search Messages function allows you to create and save pre-defined searches on the handheld. You can use these searches in the Messages, Saved Messages, or Search Messages screens to find messages filed in a particular folder, sent to a particular address, or containing specific text. (See page 102 for more information.) The expanded Calendar function now supports
Installation and User’s Guide
Welcome to your wireless solution — Upgrading to version 2.0
recurring calendar appointments and offers you one of four views: Day, Week, Month, or Agenda.
The updated Desktop Software lets you turn off email redirection if you are using the BlackBerry Enterprise Server. You can also specify the desktop folders from which you want email to be redirected. See the Redirector Settings online help for more information.
For a complete list of new features for version 2.0 of the software, refer to the README.txt file, found on your installation CD-ROM.

Upgrading to version 2.0

If you are currently using a previous version of the BlackBerry Software, you should upgrade to version 2.0. Before installing the new software on your desktop and your handheld, you should perform a backup to store the contents of your handheld (such as Address Book entries, messages, and calendar items) on your PC. See Chapter 3 or the Backup and Restore online help for instructions on performing a backup.
Once you have backed up your handheld information to your PC, follow the instructions on page 49 to install.
15

Contents of your package

Your package should contain the following:
Handheld
•Charging Cradle
•Holster
•This Installation and User’s Guide
Handheld Getting Started Card
Installation CD-ROM
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16
Welcome to your wireless solution — System Requirements
If something from this package is missing or not working properly, contact the point of purchase.

System Requirements

The following components are required to install the Desktop Software:
Intel-compatible 486 or higher desktop with an available serial port
Windows 95/98/2000 with 8 Mb of RAM
Microsoft Exchange Client, Microsoft Outlook 97, Outlook 98 or 2000 (Workgroup installation), with an email account on a Microsoft Exchange Server version 4.0 or higher, that is capable of receiving email from the Internet
You must have the Desktop Redirector (Redirector.exe) running on a computer with a continuous connection to the company’s Exchange Server. Use of the Desktop Redirector is not required if email will be redirected by the BlackBerry Enterprise Server.
You have a Microsoft Exchange email account if:
You will be running Microsoft Outlook as your email client and,
In Outlook, if you select Tools>Services, the dialog box contains a list of services that includes Microsoft Exchange Server.

About this guide

This guide provides information for operating the handheld and for installing the Desktop Software.
Note
Installation and User’s Guide
Notes will appear in this format and will contain additional information to help you perform the task being described.
Welcome to your wireless solution — About Research In Motion
17
Tip
A summary, including a list of relevant tips, is included at the end of each chapter.
The handheld has two display options: Large Font and Small Font. Throughout this guide, the graphics depicting the handheld’s LCD screen show the Large Font display option.
The ‘Frequently asked questions’ chapter will help you further with your handheld. As well, the Desktop Software offers online help to guide you and answer your questions. To open the online help, select Help from any active window.
Tips provide information about performing tasks and offer different options to perform tasks.

About Research In Motion

RIM is a world leader in the mobile communications market. Our current product portfolio includes mobile email solutions, wireless handhelds, and wireless modems.
RIM has a history of developing breakthrough wireless data solutions. Our products are based on industry-leading technologies, providing superior radio coverage, small size, high performance and long battery life. They offer the freedom of mobility and the ability to stay in touch with people and information. And as people discover new uses for wireless data technology, RIM will continue to address their needs and help them discover new frontiers in wireless data.

Customer support

For customer support, contact your service provider. Additional support can be found online at www.blackberry.net.
Installation and User’s Guide
1

Get to know your handheld

This chapter will help you get acquainted with your handheld before you start sending and receiving email.

Handheld components

Figure 1: Front view of handheld
Here are some details on the handheld’s main components:

LCD screen

The LCD screen is your interface with functions such as composing and reading messages, setting tasks and appointments, viewing and editing contact information, customizing device options, and performing basic mathematical calculations. The Home screen displays the current signal strength and battery level of the handheld.
20
Get to know your handheld — Handheld components
In low light conditions, you can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the
ALT key three times. The backlight will shut off automatically if you
do not press any keys or use the trackwheel for more than 10 seconds.

Keyboard and trackwheel

The 31-key QWERTY keyboard provides access to all of the regular alphabetic characters; numeric characters, a symbols library, punctuation, and special characters can be generated using the orange ALT key in combination with the other keys. For easy typing, hold the device in both hands and use your thumbs. Roll and click the trackwheel for navigation and selection.
A trackwheel that clicks!
The trackwheel on the handheld has a unique feature for greater usability and performance: it clicks! Pressing down on the trackwheel with your thumb is comparable to the clicking function of your PC mouse. Click to open menus and to select functions and menu options.

Battery compartment

The handheld operates on one AA alkaline battery or one NiMH rechargeable battery housed in the battery compartment at the back of the handheld. See page 22 for more information on the battery.

Holster (belt clip)

A holster, equipped with a belt clip, accompanies the handheld. While in the holster, the handheld is protected and wearable. You can choose different forms of message notification based on whether the handheld is in or out of the holster.
Installation and User’s Guide
Get to know your handheld — Handheld components
When you receive a new message and remove the handheld from the holster within five seconds, notification (based on how you’ve set it) stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread. See “Setting message notification” on page 39 for information on notification options.

Serial port

The serial port on the bottom of the handheld fits into the prongs of the charging cradle. You must connect the cradle to your PC to use the Desktop Software (provided on the CD with your package).
The Desktop Software supports standard USB-to-serial port converters. See Chapter 3, “Using the Desktop Software” for more information on installation procedures and serial connection details.

Charging cradle

The charging cradle provides a link between the handheld and your PC, so that you may use the Desktop Software provided with your package. See Chapter 3, “Using the Desktop Software” for more information on the cradle and the capabilities of the Desktop Software.
21
If you are using a rechargeable NiMH battery, you can use the charging cradle and accompanying AC adapter to recharge the battery. If the handheld is correctly placed in the charging cradle, the AC adapter is plugged in, and the handheld is using a valid NiMH rechargeable battery, the battery will be recharged.
Installation and User’s Guide
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Get to know your handheld — Installing the battery

Installing the battery

Depending on usage, the handheld can operate for weeks using a single AA alkaline battery or a rechargeable NiMH battery. The handheld will work best if you use standard, high quality alkaline or NiMH batteries.
Note
If you choose to use an AA alkaline cell in the charging cradle when synchronizing with your PC, we recommend that you unplug the AC adapter. This will ensure that the charging cradle does not attempt to charge the alkaline cell.
RIM recommends using the Sanyo NiMH model HR-3U (supplied with the handheld) when recharging the handheld's battery with the charging cradle.
The Energizer NH15 NiMH is a suitable alternative for the Sanyo HR-3U. It has a lower capacity than the Sanyo battery so it will need to be recharged more frequently. It is, however, readily available from many retail locations.
RIM has also performed limited testing on NiMH batteries from Gold Peak Group and Radio Shack (Tandy). While not certified for general use in the RIM 850 Wireless Handheld, you may wish to try them as substitutes for the Sanyo or Energizer cells. If you encounter any difficulties when using these batteries, return to using the Sanyo or Energizer cells.
1. To remove the battery cover, slide the lock to the right and pull the cover up and off.
Installation and User’s Guide
Get to know your handheld — Installing the battery
2. Once you have removed the battery cover, remove the old
battery and insert a new one. When inserting the new battery, make sure that the connectors are aligned for the correct polarity. The handheld will vibrate and beep if the battery has not been inserted properly.
23
Note
If your handheld does not turn on after you have inserted
.
the battery, then either the battery is too low or the internal lithium battery is discharged. Allow the battery to recharge the internal lithium battery by leaving the handheld turned off for 6 to 8 hours. See page 163 for answers to frequently asked questions about the battery.
Installation and User’s Guide
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Get to know your handheld — Installing the battery

Recharging the battery

The charging cradle contained in your package is used to recharge the NiMH battery that powers the handheld.
1. Plug the supplied AC adapter into a power source.
2. Place the handheld in the charging cradle so that the handheld’s serial port is securely connected to the charging cradle. When the charging cradle and handheld are connected and the charging cradle is plugged in to a power source, the green LED on the cradle will be solid for a period of time, in which the cradle is detecting and testing the battery. The charging cradle then begins a charging cycle.
3. The green LED on the charging cradle will flash continually and the battery power indicator on the handheld’s Home screen will be replaced with the charging indicator to show that the battery is being charged.
4. When charging is complete, the green LED returns to a solid green light. If the green LED turns off at any point during the charging cycle, there may be a problem with the battery, the charging cradle, or any of the connections, (e.g. the AC adapter, the handheld.) A complete charging cycle may take as long as 8 hours but it will typically take less time to fully recharge the battery.
5. To release the handheld from the charging cradle, brace the bottom of the charging cradle with your thumb and gently pull the top of the handheld towards you.
Recharging tips
Follow these practices for charging your handheld to ensure that you get maximum battery performance:
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Get to know your handheld — Turning on your handheld
Allow the handheld to complete its charging cycle every time
you attempt to charge it. Do not remove the handheld from the cradle while the green LED is flashing. A charging cycle is complete when the green LED is solid.
Keeping the handheld in the cradle for a short time (5-15
minutes) during synchronization with your PC will not negatively affect the rechargeable battery. However, keeping the handheld in the cradle longer than the time required for synchronizing, yet not long enough to complete the battery charging cycle, is not recommended.
When using a non-rechargable battery, such as an Alkaline cell,
unplug the AC adapter from the charging cradle while synchronizing to ensure that the cradle does not attempt to charge the alkaline battery.
Only recharge your handheld when the battery level indicator
on the handheld’s Home screen shows one or two bars. Do not recharge when the battery level is at three or more bars.

Turning on your handheld

1. Click (press down) on the trackwheel. The Home screen
appears, from which you can select any of the handheld’s main functions.
25
2. Using the trackwheel, scroll through the icons to view the
functions. The name of each function appears at the bottom of the screen.
3. To select a function, scroll to the appropriate icon and click the
trackwheel to open that function’s screen.
Tip
You can also select a function by pressing the underlined character in the function’s name. For example, press M for M
essages.
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Get to know your handheld — Turning off the handheld

Turning off the handheld

In the Home screen, scroll to the POWER OFF icon and click.

Description of keys

The following chart describes special keyboard and trackwheel combinations that will help you navigate, compose messages, and configure options on the handheld.
Key Function
Scrolling and selecting
Roll the trackwheel with your thumb to scroll up and down through screen lines,
TRACKWHEEL
fields, and menu items.
Click (press down) the trackwheel with your thumb to open menus and select options, similar to the click function of a mouse used with your PC.
Installation and User’s Guide
Get to know your handheld — Description of keys
Key Function
Scroll through accented characters
When composing a message or entering text,
press and hold a letter key while rolling the trackwheel to scroll through international characters/characters with accents. When the desired character appears, release the letter key.
ALT characters
The orange ALT key activates the numeric and
ALT key
symbol characters, printed in orange above the alphabetic keys.
Press the ALT key once to affect the next
character you type.
Press and hold the ALT key while you type to
affect all characters.
Press the ALT key three times to activate
backlighting.
An ‘A’ icon appears in the top right corner of your screen when the ALT key is active.
27
Horizontal scroll and changing options
Hold the ALT key while you roll the
trackwheel to move the cursor horizontally across screen lines.
Hold the ALT key while you roll the
trackwheel to scroll through field options.
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Get to know your handheld — Description of keys
Key Function
NUM lock
Press SHIFT + ALT to activate num lock mode. Any key that you press in the upper row will be typed in its numeric form. Press
SHIFT again to return to regular mode.
An ‘N’ icon appears in the top right corner of your screen when num lock mode is activated.
Capitalize alpha characters
Press the SHIFT key once to capitalize the
SHIFT key
next character that you type.
Press and hold the SHIFT key while you type so that all letters are capitalized.
Press and hold the letter to capitalize it. This feature only works when Key Rate is set to Slow or Fast in the Screen/Keyboard screen.
An ‘up arrow’ icon appears in the top right corner of your screen when the SHIFT key is activated.
CAPs lock
Press ALT + SHIFT to activate caps lock mode.
Installation and User’s Guide
Any key that you press will be typed in upper case. Press SHIFT again to return to lower case mode.
Get to know your handheld — Description of keys
Key Function
Select multiple messages
Hold the SHIFT key while rolling the
trackwheel in the Messages screen to select more than one message. You can file, delete, or save these messages, mark them read or unread.
Carriage returns, select highlighted items
Press the ENTER key to insert a regular
ENTER key
carriage return, moving your cursor to a new line.
Press the ENTER key to select the highlighted
item. Instead of clicking the trackwheel to select the item, you can press the ENTER key to perform your task.
Delete previous characters, ESC function
29
BACKSPACE
key
Press the BACKSPACE key to move the cursor
backwards and delete characters to the left of the cursor position.
The key also enables you to hide (close) a
menu or cancel an action, similar to a typical
ESC key.
Press the BACKSPACE key repeatedly to
return to the Home screen.
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Get to know your handheld — Description of keys
Key Function
Delete characters ahead of cursor, delete messages
Press ALT + BACKSPACE while composing a message to delete the selected character only.
Press ALT + BACKSPACE in the Messages screen to delete the selected message. If you scroll to a date in the Messages screen and press ALT + BACKSPACE, a message appears asking if you wish to delete all messages prior to that date.
Insert a space, scroll through field options
SPACE key
Press the SPACE key to insert a space between characters while you type.
Press the SPACE key to insert the ‘@’ and ‘.’ characters in Email fields.
Press the SPACE key to toggle through field options.
Open symbols library for extra characters
Press ALT+SPACE to open the Select Symbol screen, from which you can insert the symbol you need.

Symbols screen

As described in the chart above, you can press ALT+SPACE to open the Select Symbol screen. The following characters are available for you to insert into your message:
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