Quadra-Fire SAPH-MBK-IPI, SAPH-D-PMH-IPIL, SAPH-D-MBK-IPI, SAPH-D-MBK-IPIL, SAPH-D-CSB-IPI Owner's Manual

1 Quadra-Fire • SAPH-MBK-IPI, SAPH-D-PMH-IPI, SAPH-D-MBK-IPI, SAPH-D-CSB-IPI Owner’s Manual • 2343-981_R12 • 08/15

Owner’s Manual

Care and Operation

INSTALLER: Leave this manual with party responsible for use and operation.

OWNER: Retain this manual for future reference.

Contact your dealer with questions regarding installation, operation or service.

- DO NOT store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.

- What to do if you smell gas

• DO NOT try to light any appliance.

• DO NOT touch any electrical switch; do not use any

phone in your building.

• Immediately call your gas supplier from a neighbor’s

phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re

department.

- Installation and service must be performed by a qualied

installer, service agency, or the gas supplier.

WARNING: If the information in these
instructions is not followed exactly, a fire or
explosion may result causing property damage,
personal injury, or death.

HOT GLASS WILL CAUSE
BURNS.

DO NOT TOUCH GLASS
UNTIL COOLED.

NEVER ALLOW CHILDREN
TO TOUCH GLASS.

A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with
this appliance and shall be installed for the
protection of the children and other at-risk

individuals.

!

DANGER

Models:

SAPH-MBK-IPI
SAPH-MBK-IPIL
SAPH-D-PMH-IPI
SAPH-D-PMH-IPIL

SAPH-D-MBK-IPI
SAPH-D-MBK-IPIL
SAPH-D-CSB-IPI
SAPH-D-CSB-IPIL

NOTICE: DO NOT discard this manual!

This appliance may be installed as an OEM installation
in manufactured home (USA only) or mobile home and
must be installed in accordance with the manufacturer’s
instructions and the manufactured home construction

and safety standard, Title 24 CFR, Part 3280 or Standard
for Installation in Mobile Homes, CAN/CSA Z240MH, in
Canada.

This appliance is only for use with the type(s) of gas
indicated on the rating plate.

In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas tter.

See Installation Manual for location of additional Commonwealth
of Massachusetts requirements.

R

Cabinet StyleSolitaire

2 Quadra-Fire • SAPH-MBK-IPI, SAPH-D-PMH-IPI, SAPH-D-MBK-IPI, SAPH-D-CSB-IPI Owner’s Manual • 2343-981_R12 • 08/15

Listing Label Information/Location

A. Congratulations

Congratulations on selecting a Quadra-Fire gas stove, an

elegant and clean alternative to wood burning stoves. The

Quadra-Fire gas stove you have selected is designed to

provide the utmost in safety, reliability, and efciency.

As the owner of a new stove, you’ll want to read and carefully
follow all of the instructions contained in this owner’s manual.

Pay special attention to all cautions and warnings.

The model information regarding your specic stove can be found on the

rating plate usually located in the control area of the stove.

Read this manual before operating this appliance.

Please retain this Owner’s Manual for future reference.

Read the Installation Manual before making any installation or nishing changes.

1

Welcome

Brand: ________________________________________________ Model Name: ___________________________

Serial Number: __________________________________________ Date Installed: __________________________

Appliance Information:

Local Dealer Information

DEALER: Fill in

your name, address,
phone and email
information here and
appliance information
below.

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

____________________________________________________________

Phone: _____________________________________________________________

Email: _____________________________________________________________

Gas and Electric
Information

Serial Number

Type of Gas

Model Number

Not for use with solid fuel.
(Ne doit pas entre utilise avec un combustible solide).

This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1
in the USA or CAN/CGA B149 installation codes. (Installer l’appareil selon les codes ou reglements

locaux ou, en l’absence de tels reglements, selon les codes d’installation

Type of Gas (Sorte De Gaz):

NATURAL GAS

MADE MADE IN IN USAUSA

Minimum Minimum Permissible Permissible

Quadra-Fire, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044

Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.

Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Model:Model:

(Modele):(Modele):

SerialSerial

(Serie):(Serie):

ANSI Z21XX-XXXX · CSA 2.XX-MXX

XXXXXXXXXXXXXXXX

IN IN CANADACANADA
ALTITUDE:ALTITUDE: 0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN. MIN. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICE ORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX

XXXXXXXXXXXXXXXX

Total Total Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., less than 00 Amperes

R

This owner’s manual should be retained for future reference.
We suggest that you keep it with your other important
documents and product manuals.

The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.

Your new Quadra-Fire gas stove will give you years of durable
use and trouble-free enjoyment. Welcome to the Quadra-Fire
family of stove products!

3 Quadra-Fire • SAPH-MBK-IPI, SAPH-D-PMH-IPI, SAPH-D-MBK-IPI, SAPH-D-CSB-IPI Owner’s Manual • 2343-981_R12 • 08/15

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Used to address practices not related to personal injury.

1 Welcome

A. Congratulations ................................. 2

B. Limited Lifetime Warranty .......................... 4

2 Product Specic Information

A. Appliance Certication ............................6

B. Glass Specications (Ceramic) .....................6

C. BTU Specications ............................... 6

3 Important Safety and Operating Information

A. Appliance Safety ................................ 7

B. General Operating Parts .......................... 8

C. Fuel Specications ............................... 8

D. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8

E. Lighting Instructions (IPI) ..........................9

F. Appliance Break-In .............................. 10

G. Heat Management .............................. 10

H. Operation During A Power Outage (IPI Plus) .......... 11

I. Detailed Component Operating Instructions

- IntelliFireTM Plus ...............................12

4 Maintenance and Service

A. Maintenance: Frequency and Tasks ................ 13

B. Maintenance Tasks - Homeowner .................. 13

C. Maintenance Tasks - Qualied Service Technician .....15

5 Frequently Asked Questions and Troubleshooting

A. Frequently Asked Questions ......................16

B. Troubleshooting ................................ 17

6 Reference Materials

A. Accessories ...................................19

B. Service Parts .................................. 20

C. Contact Information ............................. 25

 = Contains updated information.

Table of Contents



4 Quadra-Fire • SAPH-MBK-IPI, SAPH-D-PMH-IPI, SAPH-D-MBK-IPI, SAPH-D-CSB-IPI Owner’s Manual • 2343-981_R12 • 08/15

B. Limited Lifetime Warranty

X Molded refractory panels

4021-645G 2/15

Page 1 of 2

Hearth & Home Technologies

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership

of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-

nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,

HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product

itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty

is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months

following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for

parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for

gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.

See conditions, exclusions, and limitations on next page.

Parts Labor Gas Wood Pellet

EPA

Wood

Coal Electric Venting

XXXXXXX

All parts and material except as

covered by Conditions,

Exclusions, and Limitations

listed

XXX

Igniters, electronic components,

and glass

X X X X X Factory-installed blowers

X Firepots and burnpots

5 years 1 year X X Castings and baffles

7 years 3 years X X X

Manifold tubes,

HHT chimney and termination

10

years

1 year X Burners, logs and refractory

Limited

Lifetime

3 years X X X X X Firebox and heat exchanger

XXXXXXX

All replacement parts

beyond warranty period

Warranty Period HHT Manufactured Appliances and Venting

1 Year

Components Covered

3 years

2 years

90 Days

X

Ignition Modules

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B. Limited Lifetime Warranty (continued)

WARRANTY CONDITIONS:

• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.

• This warranty is only valid while the HHT appliance remains at the site of original installation.

• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.

• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.

This warranty is void if:

• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.

• The appliance is subjected to prolonged periods of dampness or condensation.

• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.

• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.

• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com­plaints related to this noise are not covered by this warranty.

• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper opera­tion, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.

• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.

• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.

• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa­tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider­ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.

4021-645G 2/15 Page 2 of 2

6 Quadra-Fire • SAPH-MBK-IPI, SAPH-D-PMH-IPI, SAPH-D-MBK-IPI, SAPH-D-CSB-IPI Owner’s Manual • 2343-981_R12 • 08/15

C. BTU Specications

This product is listed to ANSI standards for “Vented Gas
Stove Heaters” and applicable sections of “Gas Burning
Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for Use
at High Altitudes”.

NOTICE: This installation must conform with local codes. In
the absence of local codes you must comply with the National
Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A. and
the CAN/CGA B149 Installation Codes in Canada.

A. Appliance Certication

NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.

This appliance is tested and approved as either supplemental
room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.

2

Product Specic Information

B. Glass Specications (Ceramic)

This appliance is equipped with 5 mm ceramic glass.
Replace glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.

Installation and service of this appliance should be
performed by qualied personnel. Hearth & Home
Technologies suggests NFI certied or factory trained
professionals, or technicians supervised by an NFI
certied professional (www.ncertied.org).

MODELS: SAPH-MBK-IPI, SAPH-D-PMH-IPI, SAPH-D-MBK-

IPI, SAPH-D-CSB-IPI

LABORATORY: Underwriters Laboratories, Inc. (UL)

TYPE: Direct Vent Heater

STANDARD: ANSI Z21.88-2014/CSA 2.33-2014

Models

(U.S. or Canada)

Maximum

Input

BTU/h

Minimum

Input

BTU/h

Orice

Size

(DMS)

AFUE

State

Steady

Efciency %

P4 %

SAPH-MBK-IPI
SAPH-D-PMH-IPI
SAPH-D-MBK-IPI

SAPH-D-CSB-IPI

(NG)

(0-2000 FT) 25,000 19,500 42 68.6% 70.8% 76.2%

SAPH-MBK-IPIL
SAPH-D-PMH-IPIL
SAPH-D-MBK-IPIL
SAPH-D-CSB-IPIL

(LP)

(0-2000 FT) 22,500 16,500 54 69.4% 71.3% 76.9%

7 Quadra-Fire • SAPH-MBK-IPI, SAPH-D-PMH-IPI, SAPH-D-MBK-IPI, SAPH-D-CSB-IPI Owner’s Manual • 2343-981_R12 • 08/15

A. Appliance Safety

WARNING! DO NOT operate stove before reading and
understanding operating instructions. Failure to operate

stove according to operating instructions could cause re

or injury.

3

Important Safety and Operating Information

CLEAR SPACE

3 FT. IN

FRONT OF

STOVE

Figure 3.1 Clear Space

Over Firing

The appliance is considered to be over ring if the ames
are contacting the top of the rebox. Call a qualied service

technician to service the appliance

HOT GLASS WILL CAUSE
BURNS.

DO NOT TOUCH GLASS
UNTIL COOLED.

NEVER ALLOW CHILDREN
TO TOUCH GLASS.

Young children should be carefully supervised when they are
in the same room as the appliance. Toddlers, young children
and others may be susceptible to accidental contact burns.

• A physical barrier is recommended if there are at risk

individuals in the house.

• To restrict access to a stove or stove, install an adjustable

safety gate to keep toddlers, young children and other at
risk individuals out of the room and away from hot surfaces.

• Install a switch lock or a wall/remote control with child

protection lockout feature.

• Keep remote controls out of reach of children.

• Never leave children alone near a hot stove, whether

operating or cooling down.

• Teach children to NEVER touch the stove.

• Consider not using the stove when children will be present.

Contact your dealer for more information, or visit: www.
hpba.org/safety-information.

WARNING

!

• Keep children away.

• CAREFULLY SUPERVISE children in same room as

stove.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other

ammable materials.

• Clothing, furniture, draperies, and other ammable
materials must not be placed on or near the appliance.

To prevent unintended operation when not using your stove

for an extended period of time (summer months, vacations,
trips, etc):

• Remove batteries from remote controls.

• Turn off wall controls.

• Unplug 6 volt adapter plug and remove batteries.

Clear Space

WARNING! DO NOT place combustible objects in front of
the stove or block louvers. High temperatures may start a

re. See Figure 3.1.

Avoid placing candles and other heat-sensitive objects on top
of appliance or in clear space. See Figure 3.1. Heat may
damage these objects. See appliance installation manual
for additional clearance information.

8 Quadra-Fire • SAPH-MBK-IPI, SAPH-D-PMH-IPI, SAPH-D-MBK-IPI, SAPH-D-CSB-IPI Owner’s Manual • 2343-981_R12 • 08/15

D. Before Lighting Appliance

Before operating this stove for the rst time, have a qualied

service technician:

• Verify all shipping materials have been removed from inside
and/or underneath the rebox.

• Review proper placement of logs, ember material and/or
other decorative materials.

• Check the wiring.

• Check the air shutter adjustment.

• Ensure that there are no gas leaks.

• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.

WARNING! Risk of Fire or Asphyxiation! DO NOT

operate stove with xed glass assembly removed.

GLASS ASSEMBLY

SECTION 4.B.

FAN KIT

SECTION 6.A

CLEAR SPACE

SECTION 3.A.

CONTROL CAVITY

SECTION 3.H

B. General Operating Parts

Figure 3.2 references the general operating parts of the

appliance and the section of this manual in which they are

discussed.

Figure 3.2 General Operating Parts

C. Fuel Specications

WARNING! Risk of Fire or Explosion! Appliance must be
set up for compatible gas type!

• This appliance is designed to operate on either natural gas

or propane. Make sure the appliance is compatible with

gas type selected for installation site.

• Conversions must be made by a qualied service technician
using Hearth & Home Technologies specied and approved

parts.