Quadra-Fire Santa Fe Pellet Stove, SANTAFE-MBK Owner's Manual Installation And Operatio

R

SANTA FE PELLET STOVE

Owner’s Manual

Installation and Operation

Model:

SANTAFE-MBK

Service parts list has been removed from this manual.

Refer to Owner’s Manual or individual service parts list.

SAVE THESE INSTUCTIONS

•

• Important operating and
maintenance instruc­tions included.

WARNING

Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.

• Do not store or use gasoline or other fl am-

mable vapors and liquids in the vicinity of this
or any other appliance.

• Do not overfi re - If any external part starts to
glow, you are overfi ring. Reduce feed rate.
Overfi ring will void your warranty.

• Comply with all minimum clearances to com­bustibles as specifi ed. Failure to comply may
cause house fi re.

CAUTION

Read, understand and
follow these instruc­tions for safe installa­tion and operation.

CAUTION

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULL Y SUPERVISE children in same room

• Alert children and adults to hazards of high

High temperatures may ignite clothing or other
fl ammable materials.

• Keep clothing, furniture, draperies and other

Tested and

Listed by

•

Leave this manual with
party responsible for use
and operation.

WARNING

HOT SURFACES!

Glass and other surfaces are
hot during operation AND
cool down.

as fi replace.

temperatures.

fl ammable materials away.

O-T L

C

OMNI-Test Laboratories, Inc.

Oregon USA

US

DO NOT

DISCARD

Portland

Tested and approved for wood pellets and shelled
fi eld corn fuel only. Burning of any other type of fuel
voids your warranty.

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state

and national codes and regulations.

• Contact local building or fi re offi cials about restrictions

and installation inspection requirements in your area.

www.quadrafi re.com

To obtain a French translation of this manual, please
contact your dealer or visit www.quadrafi re.com

Pour obtenir une traduction française de ce manuel,
s’il vous plaît contacter votre revendeur ou visitez
www.quadrafi re.com

7050-128G

NOTE

May 12, 2014

R

Santa Fe Pellet Stove

Hearth & Home Technologies welcomes you to our tradition
of excellence! In choosing a Quadra-Fire appliance, you
have our assurance of commitment to quality , durability , and
performance.

This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation of

NOTE: Consult insurance carrier, local building inspector , fi re
offi cials or authorities having jurisdiction over restrictions,
installation inspection and permits.

SAMPLE: CLEARANCE TO COMBUSTIBLES LABEL

LOCATION: Back side of left side panel.

CAUTION

:

HOT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND
FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS. SEE NAMEPLATE AND INSTRUCTIONS.
Operate this unit with fuel hopper lid closed. Failure to do so may result in emissions products' combustion from the

hopper under certain conditions. Maintain hopper seal in good condition. Do no over fill the hopper.

ATTENTION:

CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS LOIN DE
L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT CAUSER DES BRÛLURES À LA PEAU. VOIR L'ÉTIQUETTE ET
LES INSTRUCTIONS.
sous certaines conditions, en une combustion des émissions des produits venant de la trémie. Ne pas remplir la trémie trop pleine.

Tested and

Listed by

OMNI-Test Laboratories, Inc.

Report / Rapport

061-S-74-6.2

Listed Solid Fuel Room Heater/Pellet Type.
Installation. This appliance has been tested and listed for use in Manufactured Homes
in accordance with OAR 814-23-9000 through 814-23-909.

Tested to: ASTM E1509-95, ULC S627-00, ULC/ORD-C1482-M1990 Room Heating
Pellet BurningType, (UM) 84-HUD FOR USE
SHELLED FIELD CORN FUEL.
Input Rating: 30,000 Btu's/hr
Electrical Rating:
Route power cord away from unit. Do not route cord under or in front of appliance.
DANGER:
glass only with 5mm ceramic available from your dealer. To start, set thermostat above
room temperature, the stove will light automatically. To shutdown, set thermostat to below
room temperature. For further instruction refer to owner's manual.
Keep viewing and ash removal doors tightly closed during operation.

Portland

O-T L

Oregon USA

US

C

115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 AMPS.

Risk of electrical shock. Disconnect power supply before servicing. Replace

Opérez cet appareil avec le couvercle de la trémie fermé. Le défaut de ne pas suivre les instructions peut résulter,

R

Santa Fe Pellet Stove

Also suitable for Mobile Home

ONLY WITH PELLETIZED WOOD OR

Appareil de chauffage de combustible solide/de type de boulettes. Accepté dans l'installation dans
les maisons mobiles. Cet appareil a été testé et enregistré pour l'usage dans les Maisons Mobiles
en accord avec OAR 814-23-9000 jusqu'à 814-23-909.

Testé à: ASTM E1509-95, ULC S627-00, ULC/ORD-C1482-M1990 Room Heating. Pellet Burning Type,
(UM) 84-HUD POUR USAGE AVEC LES BOULETTES DE BOIS OU DE COMBUSTIBLE DE MAIS
ÉCOSSÉ DES CHAMPS.
Puissance de Rendement: 30,000 Btu's/hr

Puissance Électrique: 115 VAC, 60 Hz, Début 4.1 Amps, Courir 1.1 Amps,
Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil.
DANGER: Il y a risque de décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service.
Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez votre fournisseur.
Pour allumer, monter la température du thermostat au dessus de la température de la pièce, le poêle s'allumera
automatiquement. Pour éteindre, descendre la température du thermostat en dessous de la température de la
pièce. Pour des instructions supplémentaires, référez vous au manuel du propriétaire. Gardez la porte
d'ouverture et la porte des cendres fermées hermétiquement durant l'opération.

our stoves, inserts and fi replaces. And yet we are old-fash-
ioned when it comes to craftsmanship. Each unit is meticu­lously fabricated and surfaces are hand-fi nished for lasting
beauty and enjoyment. Our pledge to quality is completed
as each model undergoes a quality control inspection.

We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.

SERIAL NO.

/ NUMÉRO DU

007

Serial Number

Model Name

Test Lab &
Report No.

*H

G

Manufactured by:Fabriqué par

I

USA

G= 2 in.
H*=2 in.
I = 6 in.

1445 Highway North

Colville, WA 99114

www.quadrafire.com

G

*H

G

G

I

CANADA

G= 203mm.
H*=51mm.
I = 152mm.

:

2010 2011 2012 JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC

DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE

FLOOR PROTECTION / PROTECTION DU SOL

The non-combustible floor protector must be 1/2" (13mm) minimum
thickness, "k" value = 0.49, Type II thermal protection R = 1.0 or
greater.

*

Non-combustible floor protection must extend beneath the flue
pipe when installed with horizontal venting or under the Top Vent
Adapter with vertical installation. RECOMMENDED IN USA;

REQUIRED IN CANADA

This model is exempt from EPA certification under 40 CFR 60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].

Page 2

Le protecteur de plancher doit être d'un minimum de 1/2" (13mm) d'épaisseur,'k"

SAMPLE

U.S. ENVIRONMENTAL PROTECTION AGENCY

value = 0.49, Type II thermique R=1.0 au une plus grande de matériel
incombustible ou équivalent.

*Un protecteur incombustible de plancher doit s'étendre sous le conduit de
cheminée pour une installation de ventilation horizontale ou sous un adapteur de
ventilation de dessus pour une installation verticale.

ÉTATS-UNIS-RECOMMANDÉ; CANADA - REQUIRENT.

Made in China./Fait Aux Chine

7050-128G

7050-129

Manufactured
Date

May 12, 2014

Santa Fe Pellet Stove

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the fi replace or to property.

TABLE OF CONTENTS

R

Section 1: Listing and Code Approvals

A. Appliance Certifi cations ......................4

B. Mobile Home Approved ......................4

C. Glass Specifi cations ............................4

D. Electrical Rating ..................................4

E. BTU & Effi ciency Specifi cations ..........4

Section 2: Getting Started

A. Design, Installation & Location

Considerations ....................................5

B. Locating Your Appliance & Chimney ..6

C. Thermostat Location ...........................6

D. Draft ....................................................6

E. Negative Pressure ..............................6

F. Avoiding Smoke and Odors ................7

G. Fire Safety ..........................................8

H. Tools & Supplies Needed ...................8

I. Inspect Appliance & Components

and Pre-Use Check List ......................8

Section 3: Dimensions & Clearances

A. Appliance Dimensions ........................9

B. Clearances to Combustibles ...............10

C. Hearth Requirements..........................11

Section 4: Vent Information

A. Chimney & Exhaust Connection .........12

B. Venting Termination Requirements ....12

C. Pellet Venting Chart ............................13

Section 5: Venting Systems

A. Alcove .................................................14

B. Vertical - Interior ..................................15

C. Through the Wall & Vertical - External 15

D.

Vertical Into Existing Class A Chimney

15

E. Masonry ..............................................16

F. Alternate Masonry ...............................16

G. Through the Wall .................................17

Section 6: Mobile Home ..................................18

Section 7: Appliance Set-Up

A. Outside Air Kit .....................................19

B. Top Vent Adapter ................................20

C. Rear Vent Adapter ..............................21

D. Optional Grille Installation.....................21

E. Log Set Placement ..............................22

F. Thermostat Installation ........................22

Section 8: Operating Instructions

A. Combustible & Non-Combustible

Material ...............................................23

B. Fuel Size, Material & Storage .............23

C. General Operation Information ...........24

D. Before Your First Fire .........................24

E. Starting Your First Fire ........................24

F. Fire Characteristics .............................25

G. Feed Rate Adjustment .......................25

H. Ignition Cycles ....................................25

I. Frequently Asked Questions...............26

Section 9: Troubleshooting ............................27-29

Section 10: Maintaining & Servicing Appliance

A. Proper Shutdown Procedure ...............30

B. Quick Reference Maintenance Guide ........30

C. General Maintenance & Cleaning .......30-33

D. High Ash Fuel Content Maintenance ..34

E. Soot or Creosote Fire ..........................34

F. Blower & Snap Disc #2 Replacement .35-36

G. Igniter Replacement ............................37

H. Baffl e & Brick Removal .......................37

I. Baffl e & Brick Replacement ................38

J. Glass Replacement .............................39

K. Broken/Damaged Component ............39

Section 11: Reference Material

A. Component Functions.........................40-41

B. Component Locations .........................42

C. Service & Maintenance Log ................43-44

E. Warranty Policy ...................................45-46

G. Contact Information .............................48

May 12, 2014

7050-128G

Page 3

1

R

Santa Fe Pellet Stove

Listing and Code Approvals

A. Appliance Certifi cation

Model: Santa Fe Pellet Stove
Laboratory: OMNI Test Laboratories, Inc.
Report No. 061-S-77d-6.2
Type: Solid Fuel Room Heater/Pellet

Fuel Burning Type

Standard: ASTM E1509-04 and ULC S627-

00, ULC/ORD-C1482-M1990
Room Heater Pellet Fuel Burn­ing type and (UM) 84-HUD,
Mobile Home Approved.

The Santa Fe Pellet Stove by Quadra-Fire is exempt from
Environmental Protection Agency certifi cation under 40 CFR

60.531 by defi nition [Wood Heater (A) “Air to Fuel Ratio].

B. Mobile Home Approved

This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided.

The structural integrity of the mobile home fl oor, ceiling, and
walls must be maintained. The appliance must be properly
grounded to the frame of the mobile home and use only listed
pellet vent Class “L” or “PL” connector pipe.

A Quadra-Fire Outside Air Kit must be installed in a mobile
home installation.

Note: The appliance is also approved for installation
into a shop.

C. Glass Specifi cations

This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please contact
your dealer for replacement glass.

E. BTU & Effi ciency Specifi cations

Particulate
Emissions Rating:

*BTU Output: 8,500 - 28,200 / hr
Heating Capacity: up to 1,500 sq. ft. depending on

Hopper Capacity: 45 lbs
Fuel: Wood Pellets or Shelled Corn
Shipping Weight: 214 lbs
Effi ciency 78%

*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer for
best results.

These heaters meet the US Environmental Protection
Agency’s emissions limits for pellet heaters. Under specifi c
conditions the PS35 stove has been shown to deliver heat
at rates ranging from 8,500 to 28,200 BTU/hr.

WARNING! Risk of Fire! Hearth & Home Technologies dis­claims any responsibility for, and the warranty and agency
listing will be voided by the below actions.

DO NOT:

• Install or operate damaged appliance

• Modify appliance

• Install other than as instructed by Hearth & Home
Technologies

• Operate the appliance without fully assembling all
components

• Overfi re

• Install any component not approved by Hearth &
Home Technologies

• Install parts or components not Listed or approved

• Disable safety switches

1.8 grams/hr

climate zone

NOTE: This installation must conform with local codes. In
the absence of local codes you must comply with the ASTM

E1509-95, ULC S627-00, ULC/ORD-C-1482-M1990,
(UM) 84-HUD,

D. Electrical Rating

115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps

NOTE: Some generator or battery back-up systems
may not be compatable with the micro-processor elec­tronics on this appliance. Please consult the power
supply manufacturer for compatable systems.

Page 4

Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.

For assistance or additional information, consult a qualifi ed
installer, service agency or your dealer.

NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specifi cations and/or price without notice.

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

2

Getting Started

A. Design, Installation & Location Consider-

ations

1. Appliance Location

NOTICE: Check building codes prior to installation.

• Installation MUST comply with local, regional, state and
national codes and regulations.

• Consult insurance carrier, local building inspector, fi re
offi cials or authorities having jurisdiction over restrictions,
installation inspection and permits.

It is a good idea to plan your installation on paper, using
exact measurements for clearances and fl oor protection,
before actually beginning the installation

Consideration must be given to:

• Safety, convenience, traffi c fl ow

• Placement of the chimney and chimney connector.

• If you are not using an existing chimney, place the appli-

ance where there will be a clear passage for a factory­built listed chimney through the ceiling and roof.

• Installing an optional outside air kit would affect the loca-

tion of the vent termination.

Since pellet exhaust can contain ash, soot or sparks, you
must consider the location of:

• Windows

• Air Intakes

• Air Conditioner

• Overhang, soffi ts, porch roofs, adjacent walls

• Landscaping, vegetation
When locating vent and venting termination, vent above roof

line when possible.

Warning! Risk of Fire Damaged parts could impair safe
operation. Do NOT install damaged, incomplete or substitute
components.

CAUTION! If burning shelled fi eld corn, you must use ap-
proved venting specifi cally designed for corn to prevent corro-
sion or degradation. Follow the instructions from the venting
manufacturer.

NOTICE: Locating the appliance in a location of
considerable air movement can cause intermittent smoke
spillage from appliance. Do not locate appliance near:

• Frequently open doors

• Central heat outlets or returns

Location NOT recommended:

• Not the highest point of the roof

• Wind loading possible

Windward

Recommended:
Outside Air Intake
on windward side

Recommended Location:

• Above peak

Marginal Location:

• Below peak

Recommended:

• Insulated exterior chase
in cooler climates

Recommended Location:

• Above peak

• Inside heated space

Multi-level Roofs

Marginal Location:

• Wind loading possible

Location NOT recommended:

• Too close to tree

• Below adjacent structure

• Lower roof line

• Avoid outside wall

Leeward

NOT recommended:
Outside Air Intake
on leeward side

Figure 5.1

May 12, 2014

7050-128G

Page 5

R

Santa Fe Pellet Stove

B. Locating Your Appliance & Chimney

Location of the appliance and chimney will affect
performance.

• Install through the warm airspace enclosed by the building
envelope. This helps to produce more draft, especially
during lighting and die-down of the fi re.

• Penetrate the highest part of the roof. This minimizes the
effects of wind loading.

• Locate termination cap away from trees, adjacent
structures, uneven roof lines and other obstructions.

• Minimize the use of chimney offsets.

• Consider the appliance location relative to fl oor and ceiling
and attic joists.

• Take into consideration the termination requirements on

Page 12.

CAUTION

• DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVICING ANOTHER APPLIANCE.

• DO NOT CONNECT TO ANY AIR DISTRIBUTON DUCT
OR SYSTEM.

C. Thermostat Location

The thermostat’s location will have some effect on the
appliance’s operation. When the thermostat is located close
to the appliance, it may require a slightly higher temperature
setting to keep the rest of the house comfortable. If the
thermostat location is in an adjacent room or on a different
fl oor level, you will notice higher temperatures near the
appliance.

D. Draft

Draft is the pressure difference needed to vent appliances
successfully . When an appliance is drafting successfully , all
combustion byproducts are exiting the home through the
chimney.

Considerations for successful draft include:

• Preventing negative pressure

• Location of appliance and chimney

NOTICE: Hearth & Home Technologies assumes no
responsibility for the improper performance of the chimney
system caused by:

• Inadequate draft due to environmental conditions

• Downdrafts

• Tight sealing construction of the structure

• Mechanical exhausting devices

E. Negative Pressure

WARNING! Risk of Asphyxiation! Negative pressure can
cause spillage of combustion fumes and soot.

Negative pressure results from the imbalance of air avail­able for the appliance to operate properly. It can be stron­gest in lower levels of the house.

Causes include:

• Exhaust fans (kitchen, bath, etc.)

• Range hoods

• Combustion air requirements for furnaces, water heaters
and other combustion appliances

• Clothes dryers

•

Location of return-air vents to furnace or air conditioning

• Imbalances of the HVAC air handling system

• Upper level air leaks such as:

- Recessed lighting

- Attic hatch

- Duct leaks

To minimize the effects of negative air pressure:

• Install the outside air kit with the intake facing prevailing
winds during the heating season

• Ensure adequate outdoor air for all combustion appliances
and exhaust equipment

• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the appliance

• Avoid installing the appliance near doors, walkways or
small isolated spaces

• Recessed lighting should be a “sealed can” design

• Attic hatches weather stripped or sealed

• Attic mounted duct work and air handler joints and seams
taped or sealed

WARNING

Fire Hazard.

• Do not operate appliance before reading
and understanding operating instructions.

• Failure to operate appliance properly may
cause a house fi re.

Page 6

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

F. Avoiding Smoke and Odors

Negative Pressure, Shut-Down and Electrical Power
Failure

To reduce the probability of back-drafting or burn-back in
the pellet appliance during power failure or shut down con­ditions, it must be able to draft naturally without exhaust
blower operation.

Negative pressure in the house will resist this natural draft
if not accounted for in the pellet appliance installation.

Heat rises in the house and leaks out at upper levels. This
air must be replaced with cold air from outdoors which
fl ows into lower levels of the house.

Vents and chimneys into basements and lower levels of the
house can become the conduit for air supply and reverse
under these conditions.

Outside Air

An outside air kit is recommended in all installations. The
Outside Air Kit must be ordered seperately.

Per national building codes, consideration must be given
to combustion air supply to all combustion appliances.
Failure to supply adequate combustion air for all appliance
demands may lead to backdrafting of those and other
appliances.

Vent Confi gurations

To reduce probability of reverse drafting during shut-down
conditions Hearth & Home Technologies strongly recom­mends:

• Installing the pellet vent with a minimum vertical run of
5 feet (1.52m). Preferably terminating above the roof
line.

• Installing the outside air kit at least 4 feet (1.22m)
below the vent termination.

To prevent soot damage to exterior walls of the house and
to prevent re-entry of soot or ash into the house:

• Maintain specifi ed clearances to windows, doors and
air inlets, including air conditioners.

• Vents should not be placed below ventilated soffi ts.
Run the vent above the roof.

• Avoid venting into alcove locations.

• V ents should not terminate under overhangs, decks or
onto covered porches.

• Maintain minimum clearance of 6 inches (152mm)
from the vent termination to the exterior wall. If you
see deposits developing on the wall, you may need to
extend this distance to accommodate your installation
conditions.

When the appliance is roof vented (strongly recommended):

The air intake is best located on the exterior wall ori­ented towards the prevailing wind direction during the
heating season.

When the appliance is side-wall vented:

The air intake is best located on the same exterior wall
as the exhaust vent outlet and located lower on the wall
than the exhaust vent outlet.

The outside air supply kit can supply most of the demands
of the pellet appliance, but consideration must be given to
the total house demand.

House demand may consume the air needed for the appli­ance. It may be necessary to add additional ventilation to
the space in which the pellet appliance is located.

Consult with your local HVAC professional to determine
the ventilation demands for your house.

May 12, 2014

7050-128G

Page 7

R

Santa Fe Pellet Stove

G. Fire Safety

To provide reasonable fi re safety, the following should be
given serious consideration:

• Install at least one smoke detector on each fl oor of your
home.

• Locate smoke detector away from the heating appliance
and close to the sleeping areas.

• Follow the smoke detector manufacturer’s placement and
installation instructions and maintain regularly.

• Conveniently locate a Class A fi re extinguisher to contend
with small fi res.

• In the event of a hopper fi re:

• Evacute the house immediately.

• Notify fi re department.

WARNING

Inspect appliance and components for
damage. Damaged parts may impair safe
operation.

• Do NOT install damaged components.

• Do NOT install incomplete components.

• Do NOT install substitute components.
Report damaged parts to dealer.

WARNING

Fire Risk.
Hearth & Home Technologies disclaims any

responsibility for, and the warranty will be
voided by, the following actions:

• Installation and use of any damaged appliance.

• Modifi cation of the appliance.

• Installation other than as instructed by Hearth & Home
Technologies.

• Installation and/or use of any component part not approved
by Hearth & Home Technologies.

• Operating appliance without fully assembling all
components.

• Operating appliance without legs attached (if supplied with
unit).

• Do NOT Overfi re

Or any such action that may cause a fi re hazard.

H. Tools And Supplies Needed

Tools and building supplies normally required
for installation, unless installing into an existing
masonry fi replace:

Reciprocating Saw
Channel Locks
Hammer
Phillips Screwdriver
Tape Meausre

Gloves
Safety Glasses
Framing Square
Electric Drill & Bits (1/4”)
1/4” Self-Tapping Screws

Plumb Line
Level
Framing Material
Non-Combustible Sealant

May also need:
Vent Support Straps
Venting Paint

Material

I. Inspect Appliance & Components and

Pre-Burn Check List

1. Place the appliance in a location near the
fi nal installation area and follow the proce­dures below:

2. Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for ship­ping damage. Contact your dealer if any irregu­larities are noticed.

3. All safety warnings have been read and fol­lowed.

4. This Owner’s Manual has been read.

5. Floor protection requirements have been met.

6. Venting is properly installed.

7. The proper clearances from the appliance and
chimney to combustible materials have been
met.

8. The masonry chimney is inspected by a profes­sional and is clean, or the factory built metal
chimney is installed according to the manufac­turer’s instructions and clearances.

9. The chimney meets the required minimum
height.

10.

11. Plated surfaces have been wiped clean, if

12. Thermostat or remote has been installed.

13. A power outlet is available nearby.

All labels have been removed from the glass
door.

applicable.

Page 8

7050-128G

May 12, 2014

Santa Fe Pellet Stove

Dimensions and Clearances

3

A. Appliance Dimensions

25-1/2 in. (658mm)

12-3/4 in.
(324mm)

R

28-11/16 in.

(729mm)

21-1/4 in.
(540mm)

Figure 8.1 - Top View

16-3/4 in.
(426mm)

Figure 8.2- Front View

28-1/8 in. (715mm)

25-11/16 in. (653mm)

3-3/4 in. (95mm)

2-1/2 in. (64mm)

28-3/4 in.

(73mm)

26-7/8 in.

(683mm)

Figure 8.3 -Side View

May 12, 2014

Figure 8.4 - Side View with Top Vent Adapter

7050-128G

Page 9

R

B. Clearances to Combustibles (UL and ULC)

Santa Fe Pellet Stove

A

C

B

Straight Back Against

Inches Millimeters

Wall

Back Wall to Appliance 2 51

A

Side Wall to Appliance 6 152

B
Corner Installation

Walls to Appliance 2 51

C

Inches Millimeters

Installations with:
3 to 3 inch Top Vent Adapter and
3 to 6 inch Offset Adapter

Alcove Installation

Minimum Alcove Height 43 1092
Minimum Alcove Side Wall 6 152
Minimum Alcove Width 38 965
Maximum Alcove Depth 36 914

C

Dimension to Corner

Flue Center Line 8-1/2 217

I

Back of Top Vent Adapter 9-1/8 232

J

Inches Millimeters

I

J

C

L

Inches Millimeters

F

D

G

E

Vertical Installation

Back Wall to Flue Pipe 3 76

D

Side Wall to Cast Top 6 152

E

Back Wall to Appliance 7 178

F
Corner Installation

Walls to Appliance 2 51

G

Side Wall to Flue Pipe 3 76

H

Inches Millimeters

Inches Millimeters

H

WARNING

Fire Risk.
Comply with all minimum clearances to

combustibles as specifi ed.

Failure to comply may cause house fi re.

G

NOTE:

• Illustrations refl ect typical installations and are FOR

DESIGN PURPOSES ONLY.

• Illustrations/diagrams are not drawn to scale.

• Actual installation may vary due to individual design

preference.

Page 10

7050-128G

May 12, 2014

Santa Fe Pellet Stove

C. Hearth Pad Requirements (UL and ULC)

Use a non-combustible fl oor protector, extending beneath
appliance and to the front, sides and rear as indicated.
Measure front distance “M” from the surface of the glass
door.

L*

R

K

M

Figure 11.1

USA Hearth Pad Requirements

Hearth Pad Requirements

Sides 6

K

Back 2

L*

Front 6

M

Canada Hearth Pad Requirements

Hearth Pad Requirements

Sides 203

K

Back 51

L*

Front 457

M

Inches

Millimeters

K

Must extend 2 inches (51mm) beyond each
side of pipe (shaded area)

Figure 11.2

*L Exception for Horizontal Installations:
USA INSTALLATIONS: The non-combustible fl oor protector

must be 1/2 inch (13mm) minimum thickness, “k” value = 0.49.
Floor protection requires Type II thermal protection R = 1.0 or
greater.

A

non-combustible fl oor protection extending beneath the
fl ue pipe is recommended with horizontal venting or under
the top vent adapter with vertical installation. Figure 10.2.

CANADA INSTALLATIONS: A
tection extending beneath the fl ue pipe is required with
horizontal venting or under the top vent adapter with vertical
installation.

non-combustible fl oor pro-

May 12, 2014

7050-128G

Page 11

R

Vent Information

4

A. Chimney and Exhaust Connection

Santa Fe Pellet Stove

B. Venting Termination Requirements

1. Chimney & Connector: Use 3 or 4 inch (76-102mm)

diameter type "L" or "PL" venting system. It can be vented
vertically or horizontally.

2. Mobile Home: Approved for all Listed pellet vent. If using
the 3 inch (76mm) vertical Top Vent Adapter Kit or the 3
to 6 inch (76-152mm) T op V ent Of fset Adapter , use Listed
double wall fl ue connector. A Quadra-Fire Outside Air Kit
must be used with manufactured home installations.

3. Residential: The 3 inch (76mm) vertical T op V ent Adapter
Kit and the 3 to 6 inch (76-152mm) T op V ent Offset Adapter
are tested to use 24 gauge single wall fl ue connector or
Listed double wall fl ue connector to Class A Listed metal
chimneys, or masonry chimneys meeting International
Conference of Building Offi cials (ICBO) standards for solid
fuel appliances.

4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE

VENT MANUFACTURER.

5. Secure exhaust venting system to the appliance with at

least 3 screws. Also secure all connector pipe joints with
at least 3 screws through each joint.

6. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST
VENTING SYSTEM OF THIS UNIT.

7. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVING ANOTHER APPLIANCE.

NOTE: All pipe must be welded seam pipe whenever pos­sible. Seal pipe joints with high temperature silicone (500°F
[260°C] minimum rated only). Do not put silicone inside
of pipe.

NOTE: If burning shelled fi eld corn, you must use approved
venting specifi cally designed for corn. Follow the instruc-
tions from the venting manufacturer.

WARNING

Fire Risk.

Follow Chimney Connector Manufacturer’s
Instructions for Proper Installation.

ONLY use connector:

• Within the room, between appliance and ceiling or wall.
Connector shall NOT pass through:

• Attic or roof space

• Closet or similar concealed space

• Floor or ceiling
Maintain minimum clearances to combustibles

WARNING

Vent surfaces get HOT, can cause burns if
touched. Non-combustible shielding or guards
may be required.

CAUTION

Do not terminate vent in any enclosed or semi-enclosed

area such as a carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway or closely fenced area,
or any location that can build up a concentration of fumes
such as a stairwell, covered breezeway, etc.

1. Termination must exhaust above air inlet elevation. It is

strongly recommended that at least 60 inches (1.5m)
of vertical pipe be installed when appliance is vented
directly through a wall. This will create a natural draft,

which will help prevent the possibility of smoke or odor
venting into the home during a power outage. It will
also keep exhaust from causing a nuisance or hazard
by exposing people or shrubs to high temperatures. The
safest and preferred venting method is to extend the vent
vertically through the roof.

2. Distance from doors and opening windows, or gravity or
ventilation air inlets into building:

a. Not less than 48 inches (1.2m) below;
b. Not less than 48 inches (1.2m) horizontally from;
c. Not less than 12 inches (305mm) above.

3. Distance from permanently closed windows;

a. Not less than 12 inches (305mm) below; horizontally

from or above.

4. Distance between bottom of termination and grade should
be 12 inches (305mm) minimum. This is conditional
upon plants in the area, and nature of grade surface.
The grade surface must be a non-combustible material
(i.e., rock, dirt). The grade surface must not be lawn.
Distance between bottom of termination and public
walkway should be 7 feet (2.13m) minimum.

5. Distance to combustible materials must be 24 inches
(610mm) minimum. This includes adjacent buildings,
fences, protruding parts of the structure, roof overhang,
plants and shrubs, etc.

6. Termination Cap Location (Home Electrical Service)

• Side-to-side clearance is to be the same as minimum
clearance to vinyl inside corners.

• Clearance of a termination cap below electrical service
shall be the same as minimum clearance to vinyl sof­fi ts.

• Clearance of a termination cap above electrical service
will be 12 inches (305mm) minimum.

• Location of the vent termination must not obstruct or
interfere with access to the electrical service.

Page 12

7050-128G

May 12, 2014

Santa Fe Pellet Stove

Minimum Vertical Vent for One Elbow

0

5

10

15

20

0 5 10 15 20

Horizontal Run, (ft)

Minimum Vertical Rise

(ft)

Minimum Vert ical Vent f or Thr ee El bows

0

5

10

15

20

25

024681012

Length of Horizontal Sections (ft)

Minimum Vertical Rise

(ft)

Minimum Vert ical Vent f or Two El bows

0

5

10

15

20

0 5 10 15

Length of Horizontal Sections, (ft)

Minimum Vertical

Rise, (ft)

C. Pellet Venting Charts

The maximum horizontal venting allowed with no vertical vent­ing attached is 48 inches (1219mm) including one 90° elbow
or two 45° elbows. This is our recommended horizontal vent­ing installation. Addition of any horizontal venting beyond 48
inches (1219mm) Hearth & Home Technologies strong recom­mends a minimum of 60 inches (1524mm) of additional verti­cal vent. Horizontal sections of vent pipe should have a 1/4
inch (6.35mm) rise per foot.

R

WARNING

Fire Risk.

• Only LISTED venting components may be
used.

• NO OTHER vent components may be used.
Substitute or damaged vent components may
impair safe operation.

Hearth & Home Technologies recommends any installation
requiring more than two 90° elbows, or more than 15 feet
(4.5m) of venting to use 4 inch (102mm) vent.

ONE 90º ELBOW

Total

Horizontal

Minimum

Vertical

403
553
663
773
884

994
10 10 4
11 11 4
12 12 4
13 13 4
14 14 4
15 15 4
16 16 4
17 17 4
18 18 4
19 19 4

TWO 90º ELBOWS

Total Minimum Vent

Horizontal Vertical Diameter

253

363

473

583

693

7104

8114

9124
10 13 4
11 14 4
12 15 4
13 16 4
14 17 4
15 18 4

THREE 90º ELBOWS

Total Minimum Vent

Horizontal Vertical Diameter

2114

3124

4134

5144

6154

7164

8174

9184
10 19 4

NOTICE: These are guidelines for successful venting of your pellet appliance. The more vertical rise you can obtain in
your system, the better it will perform. Horizontal vent runs can accumulate ash and will need to be cleaned more often.
Try to keep them as short as possible.

May 12, 2014

11 20 4

Vent

Diameter

Minimum Vertical Vent for One Elbow

Figure 13.1

Minimum Vertical Vent for Two Elbows

Length of Horizontal Sections (FT)

Figure 13.2

Minimum Vertical Vent for Three Elbows

Length of Horizontal Sections (FT)

Figure 13.3

7050-128G

45° elbow is equivalent to 1 foot (30.48cm) of straight pipe
90° elbow is equivalent to 3 feet (91.44cm) of straight pipe

Horizontal Run (FT)

Page 13

5

A. Alcove

C

R

Santa Fe Pellet Stove

Venting Systems

A

D

Figure 14.1

B

Minimum Maximum

Inches Millimeters Inches Millimeters

Height 43 1092 n/a n/a

A

Width 38 965 n/a n/a

B

Depth n/a n/a 36 914

C

To Side Wall 6 152 n/a n/a

D

All minimums listed are to a combustible surface.

Page 14

NOTE:

• Illustrations refl ect typical installations and are FOR

DESIGN PURPOSES ONLY.

• Illustrations/diagrams are not drawn to scale.

• Actual installation may vary due to individual design

preference.

7050-128G

May 12, 2014

Santa Fe Pellet Stove

e

R

B. Vertical - Interior - Typical Installation

PREFERRED METHOD #1

Rain Cap

Flashing

Firestop

6 in.

(152mm)

Min.

12 in.
(305mm)
Minimum

3 in. (76mm) Min.

3 in. to 3 in.
(76-76mm)
Top Vent Kit

Clean-out Cover
on other side

C. Through The Wall & Vertical - External

PREFERRED METHOD #2

Rain Cap

Flashing

2 in. (51mm) minimum

6 in. (152mm)
Minimum

24 in.
(610mm)
Minimum

Support
Bracket
every 60 in.
(1.5m)

Wall Thimble

Tee

Clean-out Cover

Non-combustible Hearth Pad

Figure 15.1

D. Vertical into Existing Class A Chimney

Rain Cap

Flashing

12 in. (305mm) Minimum

Firestop

6 in. (152mm) Class A
Chimney Connector

Ceiling Support

6 in.

(152mm)

Minimum.

Non-combustible Hearth Pad

3 in. (76mm) Minimum.

3 in. to 6 in.
(76-152mm)
Top Vent Kit

Cleanout Cover

Adapter

Figure 15.2

6 in. (152mm) Flu
Connector

Non-combustible Hearth Pad

We strongly recommend a minimum of 60
inches (1.5m) vertical, however above the
eave is preferred.

Both installations are approved for mobile home
installations. Must use 3 or 4 inch (76 to 102mm)
“L” or “PL” Listed pellet venting or Listed double
wall pipe and Quadra-Fire Outside Air Kit in mobile
homes. Single wall pipe is approved for residential
installations only.

Air Clearance to Pipe:

This appliance was tested with standard 3 inch
(76mm) Listed pellet clearance pipe to combustibles.

Pellet pipe manufactures Listed reduce clearance
pipe may be use for reduce clearance from 3 inch
(76mm) air clearance to no less than 1 inch (25mm)
air clearance to combustibles for approved Listed
pellet pipe.

Follow stove pipe manufactures listed air clearances
to combustibles and installation instructions for all
reduced air clearances installations.

Figure 15.3

May 12, 2014

7050-128G

Page 15

R

Santa Fe Pellet Stove

WARNING

Fire Risk
Inspection of Chimney:

• Masonry chimney must be in good condition.

• Meets minimum standard of NFPA 211

• Factory-built chimney must be 6 inch (152mm) UL103 HT.

E. Masonry

3 in. (76mm) Minimum

6 in. (152mm)
Minimum

Non-combustible Hearth Pad

Figure 16.1

Concrete Cap

1 in. (25mm) Clearance
with Firestop

Fireclay flue
Liner with Airspace

Flashing

1 in. (25mm) Clearance

Sheathing

Cleanout cover

Airtight
Cleanout Door

F. Alternate Masonry

6 in. (152mm) Minimum

Figure 16.2

Concrete Cap

1 in. (25mm)
Clearance with
Firestop

Non-combustible
Hearth Pad

Fireclay Flue Liner
with Airspace

Flashing

1 in. (25mm) Clearance

2 in. (51mm) Minimum

Sheathing

Airtight Clean-out
Door

Page 16

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

G. Through The Wall

Horizontal termination cap must be a minimum of 6 inches.
(152mm) from the wall. Approved for mobile home instal­lations. Must use 3 or 4 inch (76-102mm) “L” or “PL” listed
pellet venting or listed double wall pipe and a Quadra-Fire
Outside Air Kit in mobile homes.

NOTICE:

Please note that while the minimum clearance for the
termination cap is 6 inches (152mm) there is the possi­bility of soot build-up around the termination area. If this
occurs we suggest to move the termination further away
from the house to prevent it.

Straight Out

6 in.
(152mm)
Minimum

From Glass

(51mm)

Minimum

NOTE:

In Canada, where passage through a wall or partition of
combustible construction is desired, the installation shall
conform to CAN/CSA-B365

CAUTION

We strongly recommend that you DO NOT
DOWNWARD VENT.
The following may occur:

• The appliance will not vent properly

• Smoke spillage in the house

• Excessive sooting

2 in.

Horizontal
Wall
Thimble

Termination

Cap

Figure 17.1

45 Degree

6 in.
(152mm)
Minimum

Non-combustible Hearth Pad

Illustration shows venting going in both directions.
Choose which one is best for your installation.

6 in. (152mm)

Minimum

Wall
Thimble

2 in. (51mm)
Minimum

6 in.
(152mm)

Minimum

Figure 17.2

May 12, 2014

2 in.
(51mm)
Minimum

7050-128G

Page 17

6

R

Santa Fe Pellet Stove

Mobile Home

A. Mobile Home Installation

You must use a Quadra-Fire Outside Air Kit
for installation in a mobile home.

1. An outside air inlet must be provided for the combustion
air and must remain clear of leaves, debris, ice and/or
snow. It must be unrestricted while the appliance is
in use to prevent room air starvation which causes
smoke spillage. Smoke spillage can also set off smoke
alarms.

2. The combustion air duct system must be made of
metal. It must permit zero clearance to combustible
construction and prevent material from dropping into
the inlet or into the area beneath the dwelling and
contain a rodent screen.

3. The appliance must be secured to the mobile home
structure by bolting it to the fl oor (using lag bolts). Use
the same holes that secured the appliance to the ship­ping pallet with a minimum of two attachment points.

4. The appliance must be grounded with #8 solid copper
grounding wire or equivalent, terminated at each end
with an NEC approved grounding/bonding connection.

CAUTION

THE STRUCTURAL INTEGRITY OF THE MOBILE HOME
FLOOR, WALL AND CEILING/ROOF MUST BE MAIN­TAINED

Do NOT cut through:

• Floor joist, wall, studs or ceiling trusses.

• Any supporting material that would affect the structural
integrity.

CAUTION

Never draw outside combustion air from:

• Wall, fl oor or ceiling cavity

• Enclosed space such as an attic or garage

Spark Arrestor Cap

Storm Collar

Roof Flashing

5. Refer to Clearances to Combustibles and fl oor pro-
tection requirements on pages 10 & 11 for listings to
combustibles and appropriate chimney systems.

6. Use silicone to create an effective vapor barrier at
the location where the chimney or other component
penetrates to the the exterior of the structure.

7. Follow the chimney manufacturer’s instructions when
installing the vent system for use in a mobile home.

8. Installation shall be in accordance with the Manufactur­ers Home & Safety Standard (HUD) CFR 3280, Part

24.

WARNING

Installation must comply with Manufactured Home and
Safety Standard (HUD), CFR 3280, Part 24.

WARNING

Asphyxiation Risk.

NEVER INSTALL IN A SLEEPING ROOM.
Consumes oxygen in the room.

Joist Shield/Firestop

Figure 18.1

Approved Class “L”
or “PL” Pellet Vent

WARNING

Products of combustion generate carbon monoxide and

different fuels generate different levels. Carbon monoxide

• Only use approved fuels in this appliance.

• Always keep door shut during operation

CO can kill you before you are aware it is in your home. At
lower levels of exposure, CO causes mild effects that are often
mistaken for the fl u. These symptoms include headaches,
dizziness, disorientation, nausea and fatigue. The effects of CO
exposure can vary greatly from person to person depending on
age, overall health and the concentration and length of exposure.

Page 18

7050-128G

May 12, 2014

Santa Fe Pellet Stove

Appliance Set-Up

7

A. Outside Air Kit Instructions

Parts Included in Kit: 1 piece of 2 inch x 3 foot fl ex hose,

2 hose clamps, 1 air intake channel1 collar assembly, 1 ter­mination cap assembly, 1 trim ring, 12 screws. (Discard air
channel it is not need for this appliance).

Tools Needed: Phillips head screwdriver; wire cutters; hole
saw or jig saw.

1. Measure distance from fl oor to air vent opening in stove

and mark location on wall.
Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch

(64-76mm) opening on inside wall and a 3 to 3-1/2 inch
(76-89mm) opening on outside of house.

2. Remove cover plate and then install the collar assem-

bly.

3. Use hose clamp to secure fl ex pipe to collar assembly.

4. Slide trim ring over fl ex pipe and run pipe through wall.

5. Attach hose to outside termination cap with second hose

clamp.

6. Secure termination cap to outside surface.

7. Secure trim ring to interior wall.

Termination
Cap Assembly

Hose Clamp

Trim Ring

Flex Hose

Hose Clamp

Collar Assembly

Air Intake Channel

(Discard)

R

Collar
Assembly

Figure 19.1

Figure 19.2

CAUTION

Never draw outside combustion air from:

• Wall, fl oor or ceiling cavity

• Enclosed space such as an attic or garage

Hose Clamp

Flex Hose

Trim Ring

Termination Cap

May 12, 2014

7050-128G

Page 19

R

B. Top Vent Adapter Installation

3 to 3 inch Top Vent Adapter
3 to 6 inch Top Vent Offset Adapter

Installing the Top Vent Adapter

1. Put a layer of high temperature silicone on the 3
inch (76mm) exhaust outlet. Do not put silicone

inside of pipe. Figure 20.1

2. Slide the top vent adapter onto the rear exhaust
outlet and adjust the assembly to a vertical position.

Figure 20.1.

3. Drill 4 holes with #26 drill bit (provided) into the back
of the appliance using the outer shield as a pattern
(make sure the assembly is vertical). Figure 20.2.

Santa Fe Pellet Stove

Drill Holes in back of
stove and secure with 4
screws, 2 on each side

Clean-Out Cover

Figure 20.2

4. Install the 4 mounting screws.

5. Drill 2 holes with #26 drill bit through the rear
exhaust outlet using the 2 holes already in the short
horizontal pipe in the top vent adapter as a guide.
Install the 2 screws. Figure 20.1.

6. Install the vent pipe into the top vent adapter (be
sure to silicone all joints).

7. To clean the top vent adapter open the clean-out
cover. Figure 20.2.

Silicone Rear
Exhaust Outlet

3 to 6 inch
Offset Adapter

C. Rear Vent and Rear Vent to Top Vent

Adapter Installation

Clean-Out Cover

Figure 20.3 - Rear Vent Adapter

Clean-Out Cover

3 to 3 inch Top
Vent Adapter

Use Hole on Each
Side as Drilling Guide

Figure 20.1

Page 20

1. Put a layer of high temperature silicone on the 3 inch

2. Slide the adapter onto the rear exhaust outlet and adjust

3. Install the vent pipe into the adapter (be sure to silicone

7050-128G

Figure 20.4 - Rear to Top Vent Adapter - 90o

(76mm) exhaust outlet. Do not put silicone inside of
pipe. Figure 20.1.

the assembly to the appropriate position.

all joints).

May 12, 2014

Santa Fe Pellet Stove

D. Optional Nickel or Black Nickel Grille

Grille Bracket Cover

(shipped flat from factory)

Finger bend into position
after grilles are installed
on appliance

Insert heat exchanger rods
through holes on second grille.

R

Heat Exchanger

Rods

Install in flat position

Bend after grilles installed

Figure 21.1

Included in Kit: (4) lower grilles; (3) upper grilles, (1)

upper grille; (4) grille bracket covers; fasteners
Tools Required: #2 Phillips head screwdriver

1. Open the door. Remove the top 2 screws on each side

of upper grille and remove the single grille. Remove the
bottom 2 screws on each side and remove the 3 grilles
attached together.

2. Removing the ash drawer before taking off the lower

grille will make the lower grille easier to remove. Using a
Phillips head screwdriver, remove the 2 screws on each
side and pull forward with a downward motion to avoid
catching the grille on the fi repot pull rod.

NOTE: The plated grilles, Nickel and Black Nickel
have 4 black grille bracket covers to eliminate the
brightness of the bracket plating. The bracket covers
are shipped fl at, installed on the grilles, and after the
grilles are installed on the appliance they are then
fi nger-bent into position.

Install bottom 3 grilles before

installing single top grille

3. Attach the 4 grille bracket covers to the lower 4 grilles
and the top 3 grilles. Slip the metal strips through the
grille openings and secure to grille with screws provided.
Do not fi nger bend the cover brackets at this time.

4. Secure the lower grille to the appliance with 2 screws on
each side. Finger bend the bracket covers around the
plated brackets.

5. The upper grille has 2 separate parts. Install the 3 grilles
attached together fi rst. Angle the grilles downward and
insert the heat exchanger cleaning rods through the
holes in the second grille and then twist forward until
horizontally level. Attach the grille with only the bottom
2 screws on each side of grille. Do not fi nger bend the
cover brackets at this time.

6. Position the single top grille over the 3 already in place.
Attach with one screw on each side through the top grille
and the other 3 grilles to secure to appliance.

7. Finger bend the bracket covers on the upper grille into
place.

8 Re-install the ash drawer.

May 12, 2014

7050-128G

Page 21

R

Santa Fe Pellet Stove

E. Optional Log Set Placement Instructions

CAUTION

Logs are FRAGILE. Use extreme care when handling or
cleaning logs.

NOTE:
Due to the abrasive nature of a pellet appliance fi re, the
logs are not covered under warranty . Any placement varia­tion other than shown here can cause excessive heat and
shall void the appliance warranty.

Two Piece Log Set Installation

1. Open door to expose the fi rebox.

2. Install the left log fi rst and then the right log. Figure 22.1

3. Lean the logs against the cast iron brick in the back of
the fi rebox.

4. Push the logs to the far left and far right against the
sides of the fi rebox. Figure 22.2.

5. T o clean the logs, use a vaccum and a soft brush attach­ment or a paint brush.

F. Thermostat Installation

1. A 12 volt AC thermostat is required to operate this pellet
appliance. Y ou may use the included wall mount thermo­stat or purchase an optional programmable thermostat
or remote control. It is equipped with an adjustable heat
anticipator. The current rating is .05 amps. The anticipa­tor needs to be adjusted to the lowest setting available.

2. When mounting a thermostat on a wall, be sure to follow
your thermostat installation instructions carefully.

NOTE: Thermostat must be mounted level for accu-

rate readings. The thermostat should be mounted on
an inside wall and not in direct line with the appliance
convection air.

NOTE: If the thermostat is located too close to the

appliance, you may need to set the temperature
setting slightly higher to maintain the desired tem­perature in your home.

3. There is a 4 screw terminal block located on the back
lower left corner of the stove directly above the power
cord inlet. The center 2 screws are for the thermostat
wires.

CAUTION

Shock hazard.

• Do NOT remove grounding prong from plug.

• Plug directly into properly grounded 3 prong
receptacle.

• Route cord away from appliance.

•

Do NOT route cord under or in front of appli­ance.

Figure 22.1

Figure 22.2

Page 22

Figure 22.3

7050-128G

TERMINAL BLOCK

CENTER 2 SCREWS FOR

THERMOSTAT WIRES

POWER OUTLET

May 12, 2014

Santa Fe Pellet Stove

Operating Instructions

8

A. Combustible/Non-Combustible Materials

• Combustible Material
Material made of or surfaced with wood, compressed

paper, plant fi bers, plastics, or any material capable
of igniting and burning, whether fl ame-proofed or not,
plastered or unplastered.

• Non-combustible Material
Material which will not ignite and burn. Such materials are

those consisting entirely of steel, iron, brick, tile, slate,
glass or plasters, or any combination thereof.

• Non-combustible Sealant Material
Sealants which will not ignite and burn: Rutland, Inc.

Fireplace Mortar #63, Rutland 76R, Nufl ex 304, GE
RTV106 or GE RTB116 (or equivalent).

B. Fuel Material and Fuel Storage

Pellet fuel quality can greatly fl uctuate. We recommend that
you buy fuel in multi-ton lots whenever possible. However,
we do recommend trying various brands before purchasing
multi-ton lots to ensure your satisfaction.

Fuel Material

• Made from sawdust or wood by-products

• Shelled fi eld corn

• Depending on the source material it may have a high
or low ash content.

Higher Ash Content Material

• Hardwoods with a high mineral content

• Fuel that contains bark

• Standard grade pellets, high ash pellets or shelled fi eld

corn

Lower Ash Content Material

• Most softwoods

• Fuels with low mineral content

• Most premium grade pellets

Shelled Field Corn

• Moisture content must be 15% or less

• Corn must be free of debris. Never burn corn straight
from the fi eld it will clog the auger mechanism

• Corn with excessive grain dust must be screened by
sifting with 3/16 (4.76mm) inch mesh screening

• Do not use corn that contains additives such as oils or
meals or has been chemically treated with pesticides. It
will void your warranty and destroy the exhaust system.

R

Clinkers
Minerals and other non-combustible materials such as sand

will turn into a hard, glass-like substance called a clinker
when heated in the fi repot.

Trees from different areas will vary in mineral content. That
is why some fuels produce more clinkers than others.

Moisture
Always burn dry fuel. Burning fuel with high moisture content

takes heat from the fuel and tends to cool the appliance,
robbing heat from your home. Damp pellet fuel can clog
the feed system.

Size

•

Pellets are either 1/4 inch or 5/16 inch (6-8mm) in diameter

• Length should be no more that 1-1/2 inches (38mm)

• Pellet lengths can vary from lot to lot from the same
manufacturer

• Due to length variations, the feed rate may need adjusting
occasionally

Performance

• Higher ash content and burning corn requires the fi repot
and the ash drawer to be emptied more frequently

• Hardwoods require more air to burn properly

• Premium wood pellets produce the highest heat output

• Burning pellets longer than 1-1/2 inches (38mm) can
cause an inconsistent fuel feed rate and/or missed
ignitions

CAUTION! Tested and approved for wood pellets and
shelled fi eld corn. Burning of any other type of fuel voids
your warranty

Storage

• Wood pellets should be left in their original sealed bag

until using to prevent moisture absorption

• Shelled corn should be stored in a tight container to

prevent it from absorbing moisture from damp or wet fl oors

• Do not store any pellet fuel within the clearance

requirements or in an area that would hinder routine
cleaning and maintenance

WARNING

Fire Risk.

• High ash fuels, or lack of maintenance, can
cause the fi repot to fi ll with ash and clinker. If the
fi repot fi lls to the top, immediately shut down the
appliance and clean.

• Failure to do so could result in smoking, sooting
and possible hopper fi res.

May 12, 2014

7050-128G

Page 23

R

Santa Fe Pellet Stove

C. General Operating Information

1. Thermostat Calls For Heat

The appliance is like most modern furnaces; when the
thermostat calls for heat, your appliance will automatically
light and deliver heat. When the room is up to temperature
and the thermostat is satisfi ed, the red call light will go
off and the appliance will shut down.

2. Heat Output Controls

This appliance is equipped with a heat output control
switch that has three settings or burn rates; low, medium
and high. The appliance will turn on and off as the
thermostat demands. When the thermostat calls for heat,
the appliance will start up at the burn rate for which it is
set. If the appliance is set at one of the lower settings,
it will run quieter but take longer to heat up an area than
if it were set at a higher burn rate. Regardless of the
burn rate, when the area is warm enough to satisfy the
thermostat, the appliance will shut off.

Heat Output Switch

High
Med
Low

Reset

Button

Reset Button

Figure 24.1

WARNING

Fire Hazard.
Keep combustible materials, gasoline
and other fl ammable vapors and liquids
clear of appliance.

• Do NOT store fl ammable materials in the appliance’s
vicinity.

• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP” A
FIRE IN THIS HEATER.

• DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS
SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.

• DO NOT USE CHEMICALS OF FLUIDS TO START
THE FIRE.

• Keep all such liquids well away from the heater while it
is in use.

• Combustible materials may ignite.

D. Before Your First Fire

1. First, make sure your appliance has been properly
installed and that all safety requirements have been met.
Pay particular attention to the fi re protection, venting and
thermostat installation instructions.

2. Double check that the ash drawer and fi rebox are empty!

3. Close the front door.

IMPORT ANT DET AIL: The tip of the thermocouple must be
in contact with the inside end of the thermocouple cover
or missed ignitions can occur.

E. Starting Your First Fire

1. A thermostat is required for proper operation of this
appliance, except for corn. At this time, fi ll the hopper with
pellets, set the thermostat to its lowest setting. Plug the
power cord into nearby outlet.

2. The exhaust blower will stay on for approximately 18 minutes
even though the thermostat is not calling for heat. This is
normal.

3. L

ocate the heat output control switch mounted on the back
of the appliance in the upper right corner. Figure 24.1.
Turn it to the “high” setting by pushing the top of the control
switch in and then adjust the thermostat to its highest setting.
Remove the right side panel and the red call light located
to the left of the control box will be on. Figure 24.2. This
indicates the thermostat is calling for heat.

4.

The fuel feed system and the igniter should

5. For your fi rst fi re it will be necessary to press the reset
button once approximately 2 minutes after start up and
again in 5 minutes. This will fi ll the feed system and allow
the appliance to begin dropping pellets. The appliance will
continue to run as long as the thermostat is calling for heat.

6. Once the appliance has ignited, let it burn for approximately
15 minutes, then set the thermostat to the desired room
temperature. Adjust the heat output control switch to the
desired setting.

NOTE: We recommend the use of a 50-50 blend of corn and
wood pellets. The only change in operation is that the feed rate
may require a slight adjustment. If the appliance is running all
of the time, 100% corn will work after the fi re has been started
using wood pellets.

Red Call Light

Remove
Right Side
Panel

now

be on.

Page 24

Figure 24.2

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

F. Fire Characteristics

A properly adjusted fi re with the heat output control switch
set on “high” has a short active fl ame pattern that extends
out of the fi repot approximately 4 inches (102mm). If the fi re
has tall fl ames with black tails and seems somewhat lazy,
the feed rate will need to be reduced. This is done by sliding
the fuel adjustment control rod down, which will reduce the
feed. If the fi re is not 4 inches (102mm) tall, slide the fuel
adjustment control rod up to increase the feed. A medium
and low setting will give a shorter fl ame. The fl ame will rise
and fall somewhat. This is normal.

G. Feed Rate Adjustment Instructions

The feed adjustment control rod is factory set, and should
be adequate for most fuels. However, if the flame height is
too high or too low, you will need to adjust the feed rate. Wait
until the appliance has been burning for 15 minutes before
making your adjustments and a
adjustment to take effect.

1. Loosen the set screw 1/4 to 1/2 turn during set-up
of appliance. This will allow movement of the feed
adjustment control rod. Do not re-tighten set screw.

2. Loosen the wing nut.

3. Adjust the feed adjustment control rod upward towards the
"+" symbol to increase the feed rate and fl ame height or
down towards the "-" symbol, to decrease the feed rate
and fl ame height.

4. Re-tighten the wing nut.

llow 15 minutes for feed

H. Iginition Cycles

1. At the beginning of each ignition cycle, it is normal to
see some smoke in the fi rebox. The smoke will stop
once the fi re starts.

2. The convection blower will automatically turn on after
your appliance has been burning for approximately
10 minutes. This blower transfers heat from your
appliance into the room, and will continue to run after
the thermostat has stopped calling for heat until the
appliance has cooled down.

3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will
be on. See Figure 24.2, page 24. To restart it, fi ll the
hopper and press the reset button. See Figure 24.1,
page 24. When you press the reset button the red call
light will go out. Release the button and the light will
come back on. You should see a fi re shortly. If not,
follow the instructions on page 24, of “Starting Your
First Fire”.

WARNING

Fire Risk
Do NOT operate appliance:

• With appliance door open.

• Firepot fl oor open.

• Cleaning slide plates open.
Do NOT store fuel:

• Closer than required clearances to com­bustibles to appliance

• Within space required for loading or ash
removal.

Feed Adjustment Control Rod

Wing Nut

Set Screw

Figure 25.1

May 12, 2014

Back side of Firepot

Firepot floor left open

Figure 25.2 - DO NOT LEAVE FIREPOT FLOOR OPEN

7050-128G

Page 25

I. Clear Space

R

Santa Fe Pellet Stove

WARNING! RISK OF FIRE! Do NOT place combustible
objects in front or to the sides of the appliance. High tem­peratures may ignite clothing, furniture or draperies.

Mantel:

Avoid placing candles and other heat-sensitive
objects on mantel or hearth. Heat may damage these
objects.

NOTICE: Clearances may only be reduced by means ap­proved by the regulatory authority having jurisdiction.

WARNING! RISK OF FIRE! Keep combustible materials,
gasoline and other fl ammable vapors and liquids clear of
appliance.

• Do NOT store fl ammable materials in the appliance’s

vicinity.

• Do NOT use gasoline, lantern fuel, kerosene, charcoal

lighter fl uid or similar liquids to start or “freshen up” a fi re
in this heater.

Keep all such liquids well away from the heater while it is in
use as combustible materials may ignite.

CAUTION

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

J. Frequently Asked Questions

ISSUES SOLUTIONS

1. Metallic noise. 1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound pro­duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.

2. White ash buildup on glass. 2. This is normal. Clean the glass.

3. Glass has build-up of black soot. 3. Excessive build up of ash. See solution #4. The lower
burn settings will produce more ash, the higher burn
settings produce less. The more it burns on low the
more frequent cleaning of the glass is required.

4. Fire has tall fl ames with black tails and is lazy. 4. The feed rate needs to be reduced or the fi repot,
exhaust blower, exhaust path or baffl es needs cleaning.

5. Smokey start-up or puffs of smoke from the airwash. 5. Either the fi repot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
inch (6.35mm) at a time until this no longer happens.

6. Large fl ame at start-up. 6. This is normal. Flame will settle down once the fi re is
established.

7. Rumbling sound. 7. Make sure the ash drawer is completely closed. The

Page 26

feed rate needs to be reduced or close the combustion
air damper 1/4 inch (6.35mm) at a time until the sound
stops.

7050-128G

May 12, 2014

Santa Fe Pellet Stove

Troubleshooting

9

Turn down thermostat and let the appliance completely cool.

R

With proper installation, operation, and maintenance your appliance will provide years
of trouble-free service. If you do experience a problem, this troubleshooting guide
will assist a qualifi ed service person in the diagnosis of a problem and the corrective
action to be taken. This troubleshooting guide can only be used by a qualifi ed

service technician.

Exhaust blower must be off.

Unplug appliance before servicing.

Symptom

Plug in appliance - No
response.

Call light on. No fi re.
No fuel in fi repot.

Call light on. No fi re.
Partially burned fuel in
fi repot.

Call light on. No fi re.
Unburned pellets in
fi repot.

Possible Cause Corrective Action

No current to outlet.
7 amp fuse defective.
#3 snap disc tripped or defective.
Control box defective.

Out of fuel.
#2 snap disc may be defective.
Vacuum switch not closing, no vacuum.

Control box defective.
Firepot clean-out plate not closed.

Firepot is dirty (missed ignition).

Firepot clean-out plate not closed.
Firepot is dirty.

The ignition hole between the igniter bracket
and fi repot is blocked.

Igniter not working.

Check circuit breaker at service panel.
Replace fuse.
Reset or replace snap disc.
Replace control box.

Check hopper. Fill with fuel.
Replace snap disc.
Check exhaust blower is plugged in and

operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
Make sure front door is closed.

Replace control box.
Check that fi repot clean-out plate is fully

closed.
Clean fi repot. Make sure there is no clinker

in the fi repot. See page 30.
Clinkers may have to be broken up with

fi repot clean-out tool or other means.
Check that fi repot clean-out plate is fully

closed.
Clean fi repot. Make sure there is not a

clinker in the fi repot. Clinkers may have to
be pushed out of fi repot with fi repot clean-
out tool or other means.

Scrape with solid piece of wire.
Remove ash drawer to see if igniter is

glowing red on start-up.
Check igniter wires for good connection.
Replace igniter using 1/4 inch (6mm) male /
female spade connectors.

Control box defective.

Slow or smoky start-up. Firepot clean-out plate not closed.

Firepot is dirty.

Excessive amount of fuel at start-up.

May 12, 2014

7050-128G

Replace control box.

Check that fi repot clean-out is fully closed.
Clean fi repot. Make sure there is not a

clinker in the fi repot. Clinkers may have
to pushed out of fi repot with fi repot clean-
outtool or other means.

Reduce feed rate using feed rate adjust­ment control rod located inside hopper.

Page 27

R

Santa Fe Pellet Stove

Symptom Possible Cause Corrective Action

Slow or smoky start-up
(Cont’d)

Feed system fails to
start.

Dirty exhaust and/or venting system. Check for ash build up in unit, includ-

ing behind rear panels, fi rebox, heat
exchanger, exhaust blower and venting.

Out of fuel.
#2 snap disc may be defective.

Check hopper, fi ll with fuel.
Replace snap disc. Firebox door must be

closed securely.

No call light. Unit
does not begin start
sequence.

Vacuum switch not closing. No vacuum.

Feed system jammed or blocked.

Feed spring not turning with feed motor.

Feed motor defective or not plugged in.

Thermostat not set to a high enough tempera­ture.

Snap Disc #3 tripped.
No power.
Fuse blown.
Connections at thermostat and/or appliance not

making proper contact.
Defective thermostat or thermostat wiring.

Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
NOTE: High winds blowing into the vent­ing system can pressurize the fi rebox
causing loss of vacuum.

Empty hopper of fuel. Use a wet/dry
vacuum cleaner to remove remaining fuel,
from hopper, including feed tube.
Check feed chute for obstructions.
Loosen 2 screws and jiggle feed assembly.

Check that set screw is tight on feed
spring shaft at end of feed motor.

Check connections on feed motor, replace
if defective.

Adjust thermostat above room tempera­ture.

Reset snap disc.
Connect to power.
Replace fuse.
Check connections at thermostat and

appliance.
Replace thermostat or wiring.

NOTE: To test thermostat and wiring, use
a jumper wire at the thermostat block on
the unit to by-pass thermostat and wiring.

Control box defective.

Unit fails to shut off. Call light on. Turn thermostat off.

Page 28

7050-128G

Replace control box.

If call light does not go out, disconnect
thermostat wires from unit. If call light
does go out, thermostat or wires are
defective.

May 12, 2014

Santa Fe Pellet Stove

Symptoms Possible Cause Corrective Action

Convection blower fails to
start.

#1 snap disc defective.
Blower not plugged in.

R

Replace snap disc.
Check that blower is plugged into wire har-

ness.
Blower is defective.
Control box is defective.

Exhaust blower fails to

Blower not plugged in.

start or does not shut off.

Blower is clogged with ash.

Blower is defective.
Control box is defective.

Large, lazy fl ame, orange
color. Black ash on glass.

Dirty appliance.
Poor fuel quality, high ash content.

Firepot clean-out plate not completely
closed.

Excessive amount of fuel.

Nuisance shutdowns. Low fl ame.

Replace blower.

Replace control box.

Check that blower is plugged into wire har-

ness.

Clean exhaust system.

Replace blower.

Replace control box

Clean unit, including fi repot, heat exchang-

ers and venting system. Remove stainless

steel baffl e from fi rebox to clean ash from

on top of baffl e. Clean behind rear brick

panels. Change fuel brand to premium.

Check that fi repot clean-out plate is fully

closed.

Reduce feed rate using feed rate adjustment

control rod located inside hopper.

Increase feed by opening feed rate adjust-

ment control rod located inside hopper.

Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.

Hopper lid not closed all
the way

Sawdust buildup in hopper.
Feed motor is reversing.

Defective thermocouple.
Defective control box.
Firepot more than 1/2 full.

Thermocouple is defective or not properly
plugged in.

Defective control box
Switch or magnet is out of adjustment

(auger will not function)

Clean hopper, see page 32.

Check for good connections between feed

motor and wire harness.

Replace thermocouple.

Replace control box.

See page 34 for detailed instructions for

“High Ash Fuel Content Management”

Check connections on thermocouple or

replace if defective.

A fl ashing yellow light on the control box

indicates a problem with the thermocouple.

Replace control box.

Close the lid. If that doesn’t work, adjust or

replace the switch or magnet

May 12, 2014

7050-128G

Page 29

R

Maintaining & Servicing Your Appliance

Santa Fe Pellet Stove

10

A. Proper Shutdown Procedure

CAUTION

Shock and Smoke Hazard

• Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you
can unplug appliance before servicing.

• Smoke spillage into room can occur if appliance
is not cool before unplugging.

• Risk of shock if appliance not unplugged before
servicing appliance.

C. General Maintenance

1. Types of Fuel

Depending on the type of fuel you are burning will dictate how
often you have to clean your fi repot.

If the fuel you are burning has a high dirt or ash content or
you are burning shelled fi eld corn, it may be necessary to
clean the fi repot more than once a day.

Dirty fuel will cause clinkers to form in the fi repot. A clinker is
formed when dirt, ash or a non-burnable substance is heated
to 2000F (1093C) and becomes glass-like. See page 34 in
this section for more details on fuels with high ash content.

Follow the detailed instructions found in this
section for each step listed as referenced in the
chart below.

B. Quick Reference Maintenance Chart

Cleaning or Inspection

Ash Pan Every 5 bags of fuel OR X
Ash Removal from Firebox Every 5 bags or more fre-

quently depending on the fuel

type or ash build-up
Beneath Heat Exchanger Every 1 ton of fuel OR X
Blower, Combustion (Exhaust) More frequently depending on

the fuel type
Blower, Convection 25 bags or more frequently

depending on operating envi-

ronment.
Door Latch Inspection Prior to heating season OR X
Exhaust Path 25 bags or more frequently

depending on ash build-up
Firebox - Prepare for Non-Burn Season At end of heating season OR X
Firepot - Burning pellets - hardwood Every 3 bags OR X
Firepot - Burning pellets - softwood Every 5 bags OR X
Firepot - Burning Corn Every 1 bag OR X
Glass When clear view of fi repot

becomes obscure
Heat Exchanger & Drop Tube Every 1 ton of fuel OR X
Hopper Every 50 bags of fuel or when

changing fuel types
Top Vent Adapter More frequently depending on

the fuel type or ash build-up
Venting System More frequently depending on

the fuel type

Frequency Daily Weekly Monthly Yearly

OR X

OR X

OR X

OR X

OR X

OR X

OR X

OR X

Figure 30.1 - Clinker

Clinker

NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of

ash at the recommended interval or you see soot coming from the vent. Not properly

cleaning your appliance on a regular basis will void your warranty.

Page 30

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

2. Cleaning Firepot with Cleaning Rod & Firepot
Scraper

• Frequency: Daily or more often as needed

• By: Homeowner

a. The appliance must be in complete shutdown and cool

and the exhaust blower off. If you are just cleaning the
fi repot, there is no need to unplug the appliance.

b. Pull fi repot cleaning rod OUT a couple of times to help

shake debris loose. If rod is hard to pull, it may be
necessary to use your fi repot clean-out tool to chip
away material that has built up on the bottom plate of
the fi repot and to push out any clinkers. Larger clinkers
may have to be removed from the top of the fi repot.
Corn clinkers can be especially diffi cult to break up.

c. The firepot floor plate must be fully closed when

fi nished. Figure 25.1 on page 25.

WARNING

Fire Risk

• NEVER pull fi repot cleaning rod or cleaning
slide plates out when appliance is operating.

• The cleaning slide plates must be fully
CLOSED when appliance is operating.

•. Hot pellets may fall into ashpan and start a fi re
or mis-starts due to lack of vacuum.

3. Ash Removal from Firebox

• Frequency: Every 5 bags or weekly or more fre-

quently depending on ash build-up.

• By: Homeowner
a. There must not be any hot ashes in the fi rebox during

cleaning so allow the appliance to completely cool.
The fi rebox ash should be removed every time the
exhaust path is cleaned. Frequent cleaning of the ash
in the fi rebox will help slow down the build-up of ash
in the exhaust blower and vent system.

b. Plug in your appliance, if unplugged, and turn the

thermostat on and immediatley shut it off to start the
exhaust blower on its cycle time. It will pull fl y ash out
the exhaust instead of into the room.

c. Open cast hinged face. Directly underneath the fi rebox

door and to the left and right of the fi repot are 2 cleaning
slide plates with fi nger holes. Pull both slide plates out
and then open the glass door. Sweep the remaining
ash from the fi rebox into the 2 open holes. A paint
brush works well for this. Close slide plates.

d. This ash is deposited in the same ash pan as the fi repot

debris. The ash pan should be emptied every time you
clean the fi rebox. Remember to place the ash and
debris into a metal or noncombustible container.

3. Ash Removal from Firebox (Cont’d)

e. The 2 cleaning slide plates must be fully closed when

cleaning is complete. See Disposal of Ashes.

WARNING

Fire Risk

• The cleaning slide plates must be fully
CLOSED when appliance is operating. Hot
pellets may fall into ashpan and start a fi re.

4. Cleaning Ash Pan

• Frequency: Weekly or every 5 bags of fuel

• By: Homeowner

Locate the ash pan underneath the fi repot. Open the

bottom ash door and slide the ash pan straight out.
Empty into a non-combustible container and re-install
ash pan. See Disposal of Ashes.

5. Disposal of Ashes

• Frequency: As needed

• By: Homeowner

Ashes should be placed in a steel container with a
tight-fi tting lid. The container of ashes should be moved
outdoors immediately and placed on a non-combustible
fl oor or on the ground, well away from all combustible
materials, pending fi nal disposal.

If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the closed
container until all cinders have thoroughly cooled. Other
waste shall not be placed in this container.

WARNING

Disposal of Ashes

• Ashes should be placed in metal container
with tight fi tting lid.

• Ashes should be retained in closed container
until all cinders have thoroughly cooled.

May 12, 2014

7050-128G

Page 31

R

Santa Fe Pellet Stove

6. Cleaning Heat Exchanger Chambers & Drop Tube

• Frequency: Monthly or every 1 ton of fuel

• By: Homeowner

WARNING

Heat exchanger cleaning rods may be warm
to the touch. For safety purposes wear
gloves.

Do not pull heat exchanger cleaning rods
while appliance is operating.

Push cleaning rods IN when done, DO NOT
leave cleaning rods OUT. Injury can occur.

The amount of ash buildup in the fi repot will be a good
guide to determine how often you should clean the heat
exchangers.

a. Allow the appliance to completely cool down before

pulling the cleaning rods. Turn the thermostat on and
then immediately off to start the exhaust blower on its
cycle time. It will pull fl y ash out the exhaust instead
of into the room.

b. Locate the 2 exposed rods directly underneath the heat

exchanger tubes. Figure 32.1.

c. To clean, pull the rods straight out until it stops,

approximately 8 inches (203mm). Slide the rods OUT
and IN a couple of times.

10 Heat Exchanger Tubes

8. Cleaning the Exhaust Path

• Frequency: Every 25 bags or monthly or more fre-

quently depending on ash build-up.

• By: Homeowner
a. Appliance must be completely cool.
b. Open cast hinge face. Remove baffl e and right

brick and thoroughly vacuum the area and continue
throughout the rest of the fi rebox.

c. Replace right brick and baffl e and close cast hinge

face.

Vacuum inside

Exhaust Venting

Figure 32.2

9. Cleaning the Hopper

• Frequency: Monthly or after burning 50 bags of fuel

or when changing fuel type

• By: Homeowner

Cleaning

Rods

Figure 32.1

7. Cleaning Beneath Heat Exchanger

• Frequency: Monthly or after burning 1 ton of fuel

• By: Homeowner

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is off

b. A more thorough cleaning is needed to remove the

excess ash that is left behind from the use of the
cleaning rods for the heat exchanger tubes.

c. The ash will be resting on the back of the baffl e. This

will require removing the cast baffl e. Please refer to
page 37 for a detailed explanation of removing the
baffl e.

Page 32

After burning approximately 1 ton of fuel you will need
to clean the hopper to prevent sawdust build-up.

A combination of sawdust and pellets on the auger
reduces the amount of fuel supply to the fi repot. This
can result in nuisance shutdowns and mis-starts.

a. The appliance must be in complete shutdown.

Allow the appliance to completely cool down.
b. Empty the hopper of any remaining pellets.
c. Vacuum the hopper and feed tube.

NOTE:

Hearth & Home Technologies recommends to
use a heavy duty vacuum cleaners specifi cally
designed for solid fuel appliance cleaning.

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

10. Soot and Fly Ash: Formation & Need for Removal
in Exhaust Venting System.

• Frequency: Yearly or more frequently depending on

ash build-up.

• By: Qualifi ed Service T echnician/Homeowner

Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is off.

The products of combustion will contain small particles
of fl y ash. The fl y ash will collect in the exhaust venting
system and restrict the fl ow of the fl ue gases.

At start-up if there is incomplete combustion, or if there
is a shutdown or incorrect operation of the appliance it
will lead to some soot formation. This will collect in the
exhaust venting system.

The venting (chimney) system may need to be cleaned at
least once a year or more often depending upon the qual­ity of your fuel or if there is a lot of horizontal pipe sections.
Ash will build up more quickly in the horizontal sections.

11. Cleaning the Glass

• Frequency: When clear view of the fi repot becomes

obscure

• By: Homeowner
a. Appliance must be completely cool before cleaning

glass.
b. Vacuum fl y ash from glass and door rope.
c. Use a damp paper towel or any non-abrasive glass

cleaner. Wipe off with dry towel.

12. Door Latch Inspection

• Frequency: Prior to heating season

• By: Homeowner

The door latch is non-adjustable but the gasketing between
the glass and fi rebox should be inspected periodically to make
sure there is a good seal.

13. Cleaning Exhaust Blower - Requires No Lubrication

• Frequency: Yearly or as needed

• By: Qualifi ed Service T echnician

• Task: Contact your local dealer

14. Cleaning Convection Blower - Requires No
Lubrication

• Frequency: Yearly or as needed

• By: Qualifi ed Service T echnician

• Task: Contact your local dealer.

15. Cleaning the Top Vent Adapter

a. The appliance must be in complete shutdown and the

exhaust blower should be off. Allow the appliance to

completely cool down.
b. Open the clean out cover. See Figure 33.1.
c. Sweep out any ash build-up.
NOTE: There are heavy duty vacuum cleaners specifi -

ically designed for solid fuel appliance cleaning.

CAUTION

Handle glass assembly with care.

When cleaning glass:

• Avoid striking, scratching or
slamming glass.

• Do NOT clean glass when hot.

• Do NOT use abrasive cleaners.

• Refer to maintenance instructions.

WARNING

Handle glass with care.

• Inspect the gasket to ensure it is
undamaged.

• Do NOT strike, slam or scratch glass.

• Do NOT operate appliance with glass
assembly removed.

• Do NOT operate with glass cracked, broken or
scratched.

May 12, 2014

Clean-Out Cover

Figure 33.1

16. Preparing Firebox for Non-Burn Season

• Frequency: Yearly at the end of the heating season

• By: Homeowner

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is off.

b.

Remove all ash from the fi rebox and vacuum thoroughly.

c. Paint all exposed steel, including cast-iron.

•

Use the T ouch-Up paint supplied with the appliance;
or;

• Purchase paint from your local dealer.

• Must use a high-temperature paint made specifi -
cially for heating appliances.

7050-128G

Page 33

R

D. High Ash Fuel Content Maintenance

• Frequency: As needed

• By: Homeowner

Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the fi repot fi ll quickly with ashes and
clinkers.

This condition makes the appliance susceptible to overfi lling
the fi repot with pellets which may result in smoking, sooting
and possible hopper fi res. Figure 34.1 shows an example
where the fi repot overfi lls, pellets back up into the feed tube
and ash has accumulated in the fi rebox.

An ineffi cient and non-economical method of burning of fuel
caused by poor quality pellet fuel is shown in Figure 34.2.

The correct fl ame size when good quality, premium pellet
fuel is burned is shown in Figure 34.3.

If the ash buildup exceeds the half way point in the fi repot

IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.

Firepot Overfills

Ash Build Up in Firebox

Figure 34.1

Incorrect

Santa Fe Pellet Stove

Pellets Back Up
In Feed Tube

WARNING

Fire Risk.

• High ash fuels, or lack of maintenance, can

cause the firepot to overfill. Follow proper
shutdown procedure if ash buildup exceeds
half way point in firepot.

• Failure to do so could result in smoking,

sooting and possible hopper fires.

E. Soot or Creosote Fire

Establish a routine for the fuel, wood burner and fi ring tech-
nique. Check daily for creosote build-up until experience
shows how often you need to clean to be safe. Be aware that
the hotter the fi re the less creosote is deposited, and weekly
cleaning may be necessary in the mild weather even though
monthly cleaning may be enough in the coldest months.
Contact your local municipal or provincial fi re authority for
information on how to handle a chimney fi re.

Tall, Lazy Flame, Orange in Color

Figure 34.2

Correct

In the event of a soot or creosote fi re, close the fi rebox
door, exit the building immediately and contact the proper
fi re authorities.

DO NOT under any circumstances re-enter the building.

Page 34

Figure 34.3

7050-128G

Correct Flame Size, Yellow/White in Color

May 12, 2014

Santa Fe Pellet Stove

R

F. Blower Replacement

1. Convection Blower Replacement

a. Turn down the thermostat, let appliance completely cool

and then unplug appliance before servicing.

b. The Convection Blower is located on the fl oor at the

rear of the appliance.

c. Remove the right upper and lower side curtains by loos-

ening 7/16” nut in th back and lift off of the appliance.
When re-installing fl ex curtain to re-attach. Figure

35.1.

d. Cut the tie wire holding the wires togehter and then dis-

connect the white and purple wires.

e. Remove wingnut and hold-down bracket and then

remove blower.
f. Re-install in reverse order.
g. Attach new tie wire to hold wires together.

Back of Side Curtain

Slot

2. Combustion Blower Replacement

a. Turn down the thermostat, let appliance completely cool

and then unplug appliance before servicing.
Remove both upper and lower side curtains. Figure 35.1.

b.

Remove the upper and lower rear curtains. Figure 35.3.

c. Disconnect the white and blue wires from the exhaust

blower.

d. There is a removable plate on the exhaust blower. Using

a 1/4” socket or short standard screwdriver loosen the 6
screws in the keyhole shaped holes and rotate the plate.

Figure 35.4.

e. Remove the exhaust blower and gasket.
f. Re-install in reverse order.

Side curtains slip under the 6 nuts
identified by the square marking.

Ribs on Curtain Slide into
Slots at Top and Bottom

Figure 35.1

Figure 35.2

Remove the circled screws to
remove the upper and lower rear
screens.

Figure 35.3

Figure 35.4

May 12, 2014

7050-128G

Page 35

R

3. Snap Disc #2 Replacement

NOTE: Combustion Blower Gasket is also required. Sold

separately under Part Number 240-0812.

Santa Fe Pellet Stove

Hook

Hook

a. Turn down thermostat, let appliance cool completely if running.

Then unplug appliance before servicing. Disconnect appliance
from venting at the rear of appliance.

b. Remove both upper and lower side curtains by removing the six

7/16” nuts on the rear of the appliance.

c. Disconnect the vacuum hose and wires from the vacuum switch.

Disconnect the blue and white wires from the combustion blower.
Remove control box retainer clip. Remove two screws that hold
the junction box. Set aside carefully. Disconnect hopper switch.

d. Remove cast top from appliance. Two fasteners are located out-

side the hopper on each side. The other two are located in the
hopper along the back. Figure 36.1. Remove the rear screen of
the appliance (be sure the vent is disconnected) by removing the
seven screws. Lift slightly upwards as to not damage the hopper
switch and set aside.

e. Remove lower screw by removing fi ve screws. Lay fl at on

ground.

f. Remove convection cover by removing the two screws at the

bottom (one each side) and slide to the left, then set aside.

g. Remove the fi ve 7/16” bolts holding the combustion blower hous-

ing to the exhaust plenum. Discard gasket. (Clean blower impeller

and plenum if needed).
i. Disconnect wires from snap disc #2. Figure 36.3.
j. Loosen wing nut to relieve the pressure on snap disc from the

bracket. The shaded area of the snap disc is inserted into a hole
in the feed tube. NOTE: You may need pliers to start the wing
nut. Figure 36.4.

When bracket is loose enough, rotate the bracket counterclockwise

k.

and away from feed tube. Figure 36.5.

l. Reach behind bracket and remove old snap disc. Install new

snap disc and rotate back to original position ensuring the snap
disc is inserted in the hole in the feed tube. Tighten the wing nut
and re-attach the wires to the new snap disc.

i. Re-install in reverse order. Be sure to use new gasket when

installing combustion blower housing.

Figure 36.2

Wing Nut

Figure 36.3

Loosen Wing
Nut to relieve
pressure

Figure 36.4

Convection Cover

Remove 2 screws at each end

Bracket

Disconnect

Wires

Shaded area
inserted in hole in
Feed Tube

Rotate bracket counterclockwise
once pressure is relieved

Remove 2 screws on the
outside of hopper in the front
and 2 screws inside the
hopper at the back.

Figure 36.1

Page 36

7050-128G

Figure 36.5

With bracket in rotated position,
reach behind bracket and remove
and replace Snap Disc

May 12, 2014

Santa Fe Pellet Stove

R

G. Igniter Replacement

Firepot

Igniter

Thumb Screw

Figure 37.1

1. Shut down the appliance by turning down the thermostat
and let the appliance completely cool down. After the
appliance has cooled down, unplug it and remove the
ash drawer.

2. The wire leads to the igniter are connected to the wire
harness with 1/4 inch male / female spade connectors.
Disconnect the spade connections and remove the
igniter from the chamber. Loosen thumb screw and
slide igniter out.

3. Install new igniter into the chamber and tighten thumb
screw. Re-connect the wires to the 2 leads with the
spade connectors.

4. Double check that the igniter wires are clear of any
movement, i.e. ash drawer, firepot cleaning rod,
cleaning slide plates, etc.

5. Re-install the ash drawer and side panel and re-connect
the power.

H. Baffl e & Brick Set Removal

1. Follow proper shutdown procedures in Section 10.

2. The top baffl e has a hook on the bottom left side that
rests on the top lip of the cast brick. There is a tab on
the bottom right side that hooks into the side bracket.
Remove the top baffl e by fi rst pulling the baffl e forward
until back edge drops down. Then slide baffl e back until
the front edge clears the shelf that it had been resting on.

Figure 37.2.

3

. The top baffl e must be removed before you can remove

the right and left brick. Remove the right brick by hold­ing top lip of brick and lifting up, then push outside edge
back. Slide brick to the right until it is fl ush with the fi rebox.
Rotate the inside edge of the brick forward and remove
brick. Repeat for left brick. Figure 37.3.

Hook on
left s ide

Figure 37.2

Tab o n
right side

May 12, 2014

7050-128G

Remove Right
& Left Brick

Figure 37.3

Right Brick

Removed

Vacuum

Exhaust Area

Figure 37.4

Page 37

R

I. Baffl e & Brick Replacement

Santa Fe Pellet Stove

1. Place right brick in behind the right bracket and then
slide to the left so the tabs are behind the center brick.

Figure 38.1.

2. The brick will be fl ush against the back wall and the
braket’s notches will be exposed. Figure 38.2.

3. Pull the right edge of the brick forward and slide the
brick into the notches both top and bottom of right
bracket. Figure 38.3.

4. Repeat for left brick.

5. Insert baffl e into top front of fi rebox and then raise up
the bottom end and insert baffl e tab into notch on the
right bracket to lock into place. Figure 38.5. Place the
left side hook of the bottom baffl e over the top of brick
for stability.

6. The baffl e does not completely cover the top of the fi re-
box. There is an opening as shown in Figure 38.6.

Do not remove rope
from center brick

Lift Brick, pull forward at an angle
and drop down into notches

Figure 38.3

Right Brick Installed

Figure 38.1

Figure 38.2

Tabs

Brick is flush against back wall

Brick in
front of
clip and
Notches
exposed

Figure 38.4

Insert Baffle Tab into Slot

Figure 38.5

Opening at left side of Baffle

Page 38

Figure 38.6

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

J. Glass Replacement

WARNING

• Glass is 5mm thick high temperature heat­resistant ceramic glass.

• DO NOT REPLACE with any other material.

• Alternate material may shatter and cause
injury.

1. Open the face and remove door from the appliance by
lifting door off of hinge pin and lay on a fl at surface face
down.

2. Using a screwdriver, tap the bottom of the rope retainer
rod to push it up out of the hole. The top end of the rod
will slide up. Swing the rod toward you from the bottom
and remove the rod. Repeat for other side.

3. Remove old glass and replace with new glass.

4. Slide the retainer rod into the top hole fi rst, and then line
up the bottom crimped end with the hole in the door. The
crimped end must be paralle with the glass in order to
insert it into place. Figure 39.1.

K. Damaged/Broken Component
Replacement

1. Replacement of broken or damaged components
should only be completed by a trained or qualifi ed
technician.

2. In the event that you fi nd a damaged component,
please contact your local dealer, to send a service
technician to complete the removal and replacement
of the parts.

Figure 39.1

Glass

Rope Retainer

Rods

Slide this end

in first

Crimped end at

the bottom

Crimped end

must be

parallel with

the glass

May 12, 2014

7050-128G

Page 39

R

Reference Materials

11

A. Component Function

1. Control Box

a. The control box is located on upper right side of

appliance, behind the right side panel and above the
vacuum switch.

b. There is a light located inside of the control box. The

internal light will turn green when the appliance has
reached a temperature of 200F (93C) in the fi repot.
and will turn red when it reaches 600oF (315C).

c. There is also an internal blue light located in the upper

left corner of the control box. When you plug in the
appliance the blue light will automatically start blinking
6 times in a row for 60 seconds and then will stop.

NOTE:

Do NOT open the control box. This will void the
warranty. If you need to plug in or remove the control
box you must fi rst unplug the appliance.

2. Convection Blower

The convection blower is mounted at the bottom rear of the
appliance. There are 2 impellers, one on each side of the
motor. The convection blower pushes heated air through the
heat exchange system into the room.

3. Exhaust Blower

The exhaust blower is mounted on the right side of the
appliance. The exhaust blower is designed to pull the
exhaust from the appliance and push it out through the
venting system.

4. Feed System

The feed system is located on the right side of the appliance
and can be removed as an entire assembly. The assembly
includes the feed motor, mounting bracket, bearing and feed
spring (auger). The hollow feed spring (auger) pulls pellets
up the feed tube from the hopper area and drops them down
the feed chute into the fi repot.

5. Firepot

The fi repot is made of high quality ductile iron and has a
cleaning pull-out rod. The fl oor of the fi repot opens for
cleaning when you pull out the rod. Be sure that the fl oor
returns to a completely closed position or your appliance will
not operate properly.

6. Fuse

The fuse is located on the front of the junction box next to
the red call light. The fuse will blow should a short occur and
shut off power to the appliance.



Santa Fe Pellet Stove

When describing the location of a component,
it is always AS YOU FACE THE FRONT OF
THE APPLIANCE.

7. Heat Exchangers

The heat exchangers transfer hot air from the exhaust system
into convecton air. Remove the stainless steel top baffl e to
access the heat exchangers. There are 2 clean out rods
located under the heat exchangers.

8. Heat Output Switch
The heat output switch is located on the upper right rear panel.

The function of the heat ouput switch is to regulate the burn
rates; low, medium and high settings.

9. Hopper Switch

The hopper switch is located in the upper right hand corner
of the hopper. This switch is designed to shut down the feed
motor whenever the hopper lid is opened.

10. Igniter

The igniter is mounted on the base of the fi repot. Combustion
air travels over the red hot igniter creating super heated air
that ignites the pellets.

11. Junction Box And Wiring Harness

The junction box is located on the right side of the appliance,
behind the right side panel. The junction box and wiring
harness are replaced as one component.

12. Power Supply

The power outlet is located behind the control box on the back
of the appliance, lower left corner. Check the wall receptacle
for 120 volt, 60 Hz (standard current). Make sure the outlet is
grounded and has the correct polarity . A good surge protector
is recommended.

13. Red Call Light

The red call light is on the side of the junction box, next to
the fuse. The function of the red call light is to indicate that
the thermostat is calling for heat.

14. Reset Button

The reset button is located on the back of the appliance in the
upper right corner below the heat output control switch. The
function of the button is to momentarily open the thermostat
circuit, which restarts the system.

15. Thermocouple

The thermocouple is located on top of the fi repot inside
the thermocouple cover (ceramic protection tube). The
thermocouple sends a millivolt signal to the control box
indicating the preset temperatures of the green and red lights
have been obtained.

Page 40

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

16. Thermostat

The appliance is designed to run on a 12 volt AC thermostat.
The heat anticipator should be set on the lowest setting
available.

17. Snap Disc #1 (Convection Blower) 110°F

Snap disc #1 is located on the right side of the appliance on
the bottom of the heat exchanger box. There are 2 purple
wires connected to it. This snap disc turns the convection
blower on and off as needed. Power is always present at
snap disc #1.

Snap Disc #2 (Fuel Delivery Interrupt) 250°F

18.

Snap disc #2 is also located on the back side of the feed drop
tube. There are 2 orange wires connected to it. This snap disc
will turn off the feed system which will turn off the appliance
if an overfi re condition should occur or if the convection
blower should fail to operate. If this occurs the snap disc will
automatically reset itself.

19.

Snap Disc #3 (Back Burn Protector) 250°F

Snap disc #3 is mounted on the back of the auger tube in the
center of the appliance and has a reset button. To access
it remove the right side panel. If the fi re tries to burn back
into the feed system or push exhaust up the feed tube, this
snap disc will shut the entire system off. This disc must be
manually reset.

20. Vacuum Switch

The vacuum switch is located on the lower right side of the
appliance behind right side panel. This switch turns the
feed system on when vacuum is present in the fi rebox. The
vacuum switch is a safety device to shut off the feed motor if
the exhaust or the heat exchanger system is dirty or plugged
or if the fi rebox door is open.

21. Wiring Harness
See Figure 41.1 below.

YELLOW

RED
ORANGE
WHITE
BLUE
BLACK
BLACK
YELLOW
RED
PURPLE
GRAY
BLUE
BLACK
BLACK

Figure 41.1

THERMOCOUPLE

IGNITOR

HEAT OUTPUT

SWITCH

CALL

LIGHT

THERMOSTAT

BLOCK

RESET

BUTTON

VACUUM
SWITCH

HOPPER
SWITCH

SNAP

DISC #2

CAPACITOR FEED

SNAP

DISC #1

SNAP

DISC #3

MOTOR

CONVECTION

BLOWER

COMBUSTION

BLOWER

FUSE

May 12, 2014

7050-128G

Page 41

R

B. Component Locations

Santa Fe Pellet Stove

Figure 42.1

Red Call Light

Fuse

Junction Box

TERMINAL BLOCK

CENTER 2 SCREWS FOR

THERMOSTAT WIRES

Control

Box

Vacuum

Switch

10 Heat Exchanger Tubes

Cleaning

Rods

Figure 42.2

Figure 42.3

Figure 42.4

POWER OUTLET

Combustion Blower

Reset Button

Convection Blower

Heat Output Switch

High
Med
Low

Reset

Button

Page 42

7050-128G

May 12, 2014

C. Service And Maintenance Log

Date of Service Performed By Description of Service

November 21, 2011

7050-128F

Page 43

R

Service And Maintenance Log (Cont’d)

Date of Service Performed By Description of Service

Santa Fe Pellet Stove

Page 44

7050-128G

May 12, 2014

Santa Fe Pellet Stove

D. Warranty Policy

R

May 12, 2014

7050-128G

Page 45

R

Santa Fe Pellet Stove

Page 46

7050-128G

May 12, 2014

Santa Fe Pellet Stove

R

May 12, 2014

7050-128G

Page 47

R

CONTACT INFORMATION:

Hearth & Home Technologies

1445 North Highway

Colville, WA 99114

Division of HNI INDUSTRIES

Please contact your Quadra-Fire dealer with any questions or concerns.

For the number of your nearest Quadra-Fire dealer

logo onto www.quadrafi re.com

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating and
maintenance instruc­tions included.

•

Read, understand and
follow these instruc­tions for safe installa­tion and operation.

•

Leave this manual with
party responsible for use
and operation.

DO NOT

DISCARD

We recommend that you record the following pertinent

information for your SANTA FE PELLET STOVE

Date purchased/installed:
Serial Number: Location on appliance:
Dealership purchased from: Dealer phone:
Notes:

This product may be covered by one or more of the following patents: (United States) 6830000 and 5582117 or other U.S. and foreign
patents pending.

Page 48

7050-128G May 12, 2014