Quadra-Fire 21M-ACC-AU, 21M-ACC-NZ, 43M-ACC-NZ, 31M-ACC-AU, 57ST-ACC-AU Owner's Manual
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with question on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
2100 MILLENNIUM
AUSTRALIA
WOOD APPLIANCE
AUTOMATIC COMBUSTION CONTROL
(ACC)
MODEL:
21M-ACC-AU
WARNING
If the information in these instructions
is not followed exactly, a re could result
causing property damage, personal injury,
or death.
• Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
• Do not over re - If appliance or chimney connector
glows, you are over ring. Over ring will void your
warranty.
• Comply with all minimum clearances to combustibles
as specied. Failure to comply may cause house
re.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass and appliance will cause burns.
• Do not touch glass until it is cooled
• Use leather gloves when reloading fuel
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures
• High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other
ammable materials away.
WARNING
Fire Risk.
For use with solid wood fuel only.
Other fuels may over re and generate poisonous
gases (i.e. carbon monoxide).
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2100 Millennium AU Wood Appliance
ITEM PART NUMBER PART NAME QTY
NOTE: Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction
A. Sample of Serial Number / Safety Label
LOCATION: Back of appliance
OVERALL AVERAGE EFFICIENCY BURNING HARDWOOD
WHEN TESTED IN ACCORDANCE WITH AS/NZS 4012: .........................................................81%
AVERAGE PARTICULATE EMISSION FACTOR BURNING HARDWOOD
WHEN TESTED IN ACCORDANCE WITH AS/NZS 4013: .........................................................2.0 g/kg
MAXIMUM AVERAGE HEAT OUTPUT BURNING HARDWOOD:
APPROVED FUEL:
LESS THEN 25% (dry basis).
Wetback - All Models: .........................................................................................
Manufactured By: ...............................................................................................Hearth & Home Technologies, 352 Mountain House Road,
Halifax, PA 17032, United States of America
Serial No. /
No de série:
NOTE:
Test Lab &
Report No.
MILLENNIUM ACC WOODFIRE COMPLIANCE LABEL
This appliance has been TESTED TO AS/NZS4013 for Hardwood by HRL Technology Report #HCMG/12/014A - Date tested: March 2012
AU
MODEL QUADRA-FIRE 2100 MILLENNIUM ACC FREESTANDING WOOD STOVE
..........................7.2 kW
...............................................................................................................BURN ONLY HARDWOOD WITH A MOISTURE CONTENT
HF
BARCODE LABEL
PERFORMANCE MAY VARY FROM TEST VALUES DEPENDING ON ACTUAL OPERATING CONDITIONS.
U.S. ENVIRONMENTAL PROTECTION AGENCY
Export stove. May not be operated within the United States
Serial
No.
SAMPLE
Model
Name
2018 2019 2020 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Date of Manufacture / Date de fabrication:
Mfg. Date
INSTALLATION
DATE:
7039-148E
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Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
TABLE OF CONTENTS
A. Sample of Serial Number / Safety Label ........ 2
B. Warranty Policy ............................ 4
C. Quick Start Guide .......................... 6
1 Listing and Code Approvals ..............7
A. Appliance Certication....................... 7
B. BTU & Efciency Specications ............... 7
C. Glass Specications ........................ 7
2 Operating Instructions .......................8
A. Over-Firing Your Appliance ................... 8
B. Wood Selection & Storage ................... 8
C. Burning Process ........................... 8
D. Air Controls ............................... 9
E. Using Burn Rate Air Control & ACC System ...... 9
F. Burn Rates and Operating Efciency .......... 10
G. Building A Fire ........................... 11
H. Correct Bafe & Blanket Placement ........... 12
I. Opacity (Smoke) .......................... 13
J. Clear Space .............................. 13
K. Negative Pressure......................... 14
L. Frequently Asked Questions .................14
3 Maintenance and Service ................. 15
A. Quick Reference Maintenance Guide .......... 15
B. General Maintenance ...................... 16
4 Troubleshooting Guide ..................... 18
5 Service Part Replacement ................ 19
A. Glass Replacement - Door Assembly ..........19
B. Firebrick Replacement ..................... 19
C. Door Handle Assembly .....................19
D. Bafe Removal ........................... 20
E. Tube Channel Assembly Replacement ........ 21
6 Reference Materials .......................... 22
A. Service and Maintenance Log................ 22
B. Exploded View............................ 24
C. Service Parts............................. 25
D. Accessories .............................. 27
Quadra-Fire is a registered trademark of Hearth & Home Technologies.
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AUSTRALIAN WARRANTY INFORMATION
Hearth & Home Technologies Inc (HHT)
352 Mountain House Road | Halifax, PA 17032 | (717-362-9080)
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased
from an HHT authorized dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the
appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from
defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the
applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully
discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the verifi ed purchase price
of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this manufacturer’s
warranty begins on the date of fi rst occupancy of the dwelling or six months after the sale of the product by an independent, authorized
HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s warranty shall commence no later than 24
months following the date of product shipment from HHT, regardless of the installation or occupancy date. The manufacturer’s warranty
period for parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defi ned as: 20 years from the beginning date of warranty coverage for gas appliances,
and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time periods refl ect the
minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period Hearth and Home Technologies Manufactured Appliances and Venting
Components Covered
Parts Labor Gas Wood Pellet
EPA
Wood
Coal Electric Venting
1 Year X X X X X X X
All parts and material
except as covered by
Conditions, Exclusions,
and Limitations listed
2 years
X X X
Igniters, electronic
components, and glass
X X X X X
Factory-installed blowers
X Molded refractory panels
3 years X Firepots and Burnpots
5 years 1 year X X Castings and baffl es
7 years 3 years X X X
Manifold tubes,
HHT chimney and
termination
10
years
1 year X
Burners, logs and
refractory
Limited
Lifetime
3 years X X X X X
Firebox and heat
exchanger
90 Days X X X X X X X
All replacement parts
beyond warranty period
B. Warranty Policy
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OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
• The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor.
A list of HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
• Changes in surface fi nishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior
surface fi nishes may occur. This is not a fl aw and is not covered under warranty.
• Damage to printed, plated, or enamelled surfaces caused by fi ngerprints, accidents, misuse, scratches, melted items, or other
external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint,
wood, pellet and coal gaskets, fi rebricks, grates, fl ame guides, light bulbs, batteries and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to
this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions,
operating instructions, and listing agent identifi cation label furnished with the appliance; (2) failure to install the appliance in
accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued
operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental
conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insuffi cient make-up
air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than
those specifi ed in the operating instructions; (7) installation or use of components not supplied with the appliance or any other
components not expressly authorized and approved by HHT (8) modifi cation of the appliance not expressly authorized and
approved by HHT in writing; and/or (9) interruptions or fl uctuations of electrical power supply to the appliance.
• Non HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fi replace system in which an insert or a decorative gas appliance is installed.
• Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping charges for
parts.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is
provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to
appliance location and confi guration, environmental conditions, insulation and air tightness of the structure.
This warranty is void if:
• The appliance has been over-fi red or operated in atmospheres contaminated by chlorine, fl uorine, or other damaging chemicals.
Over-fi ring can be identifi ed by, but not limited to, warped plates or tubes, rust coloured cast iron, bubbling, cracking and
discoloration of steel or enamel fi nishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited
to, improper chimney or venting installation.
HOW TO CLAIM
• To make a claim against this warranty, contact your local distributor during regular business hours. See addresses below for a
dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
• Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally
purchased the product.
• Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not
covered by this manufacturers’ warranty.
• HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assessment of your
claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to occur.
• To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The easiest way
to do this is through your original proof of purchase, for example your invoice or receipt. However, if you do not have your original
proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Local Distributors:
Melbourne Jetmaster 44 Swan Street Richmond 3121 (03) 9429-5573
Perth Fireplace Corner 277 Lord Street East Perth 6000 (08) 9228-2600
Sydney Jetmaster 10 Martin Avenue Arncliff 2205 (02) 9597-7222
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Note:
TE
C. Quick Start Guide
These are generic drawings and may not represent your specific model.
ITEMS NEEDED FOR FIRST FIRE:
OPEN AIR
CONTROLS
HIGH
BURN RA
CONTROL
(Upper Right
Corner)
HIGH
AUTOMATIC
COMBUSTION
CONTROL (ACC)
(Middle right hand side)
1 2 3
ADD KINDLING
LIGHT THE PAPER
4
10 Pieces of Newspaper, 10-20 Pieces of Dry Kindling
and a Few Pieces of Dry Split Wood.
LOAD WOOD ADD NEWSPAPER
WARNING! Risk of Fire
Close and securely latch the door after
the fire has started, and after refueling, to
prevent:
-Spillage of smoke, flame and carbon
monoxide
-Spillage of sparks, coals, and logs
-Over firing
DO NOT leave the appliance unattended
with the door open.
Starting a fire may not require an open
door for draft. The air control should
supply adequate draft.
5
ADD MORE WOOD
6 7
REDUCE AIR
CONTROLS
Ser to desired heat output.
LOW
BURN RATE
CONTROL
(Upper Right
Corner)
LOW
AUTOMATIC
COMBUSTION
CONTROL (ACC)
(Middle right hand side)
The appliance is ready
for normal operation.
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1 Listing and Code Approvals
2100 Millennium AU Wood Appliance
A. Appliance Certication
Model: 2100 Millennium AU Wood Appliance
Laboratory: HRL Technology
Report No: HCMG/12/014A
Type: Hardwood only at 25% dry basis
Standard: AS/NZS4013 for Hardwood
B. BTU & Efciency Specications
Overall Average Efciency
Burning Hardwood (AS/NZS 4012)
Average Particulate Emission
Factor Burning Hardwood (AS/
NZS 4013)
Maximum Average Heat Output
Burning Hardwood
Wetback
Vent Size: 6 inches
Firebox Size: 1.48 cubic feet
Recommended Wood Length: 16 inches
Fuel Orientation: Front-to-Back
Approved Fuel
81%
2.0 g/kg
7.2kW
Wetbacks are NOT
an approved option
and must be tted.
Hardwood only
with a Moisture
content less than
25% (dry basis)
C. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth &
Home Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Operating appliance without legs attached (if
supplied with appliance).
• Do NOT Over re - If appliance or chimney
connector glows, you are over ring.
Any such action that may cause a re hazard.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
NOTE: Hearth & Home Technologies, manufacturer of this appliance, reserves the right to alter its products, their
specications and/or price without notice.
The Quadra-Fire 2100 Millennium Australian Wood Appliance is Hardwood Certied. Hardwood Particulate Emissions
equaling 2.0 g/kg with a Space Heating Efciency of 81%.
This wood appliance needs periodic inspection and repair for proper operation. It is against federal regulations to operate
this wood appliance in a manner inconsistent with operating instructions in this manual.
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2 Operating Instructions
User Guide
A. Over-Firing Your Appliance
WARNING
Fire Risk
Do not over-re.
Over-ring may ignite creosote or will damage the
appliance and chimney.
To prevent over-ring your appliance, DO NOT:
• Use ammable liquids
• Overload with wood
• Burn trash or large amounts of scrap lumber
• Permit too much air to the re
1. Symptoms of Over-Firing
Symptoms of over-ring may include one or more of the
following:
• Chimney connector or appliance glowing
• Roaring, rumbling noises
• Loud cracking or banging sounds
• Metal warping
• Chimney re
2. What To Do if Your Appliance is Over-Firing
• Immediately close the door and air controls to reduce
air supply to the re.
• If you suspect a chimney re, call the re department
and evacuate your house.
• Contact your local chimney professional and have
your appliance and appliance pipe inspected for any
damage.
• Do not use your appliance until the chimney
professional informs you it is safe to do so.
Hearth & Home Technologies WILL NOT warranty
appliances that exhibit evidence of over-ring. Evidence of
over-ring includes, but is not limited to:
• Warped air tube
• Deteriorated refractory brick retainers
• Deteriorated bafe and other interior components
B. Wood Selection & Storage
Burn only dry seasoned wood. Store wood under cover,
out of the rain and snow. Dry and well-seasoned wood will
not only minimize the chance of creosote formation, but will
give you the most efcient re. Even dry wood contains at
least 15% moisture by weight, and should be burned hot
enough to keep the chimney hot for as long as it takes to
dry the wood out - about one hour. It is a waste of energy to
burn unseasoned wood of any kind.
Dead wood lying on the forest oor should be considered
wet, and requires full seasoning time. Standing dead wood
can be considered to be about 2/3 seasoned. To tell if wood
is dry enough to burn, check the ends of the logs. If there
are cracks radiating in all directions from the center, it is
dry. If your wood sizzles in the re, even though the surface
is dry, it may not be fully cured.
Splitting wood before it is stored reduces drying time.
Wood should be stacked so that both ends of each piece
are exposed to air, since more drying occurs through the
cut ends than the sides. This is true even with wood that
has been split. Store wood under cover, such as in a shed,
or covered with a tarp, plastic, tar paper, sheets of scrap
plywood, etc., as uncovered wood can absorb water from
rain or snow, delaying the seasoning process.
C. Burning Process
In recent years there has been an increasing concern
about air quality. Much of the blame for poor air quality
has been placed on the burning of wood for home heating.
In order to improve the situation, we at Quadra-Fire
have developed cleaner-burning wood appliances that
surpass the requirements for emissions established by our
governing agencies. These wood appliances, like any other
appliances, must be properly operated in order to insure
that they perform the way they are designed to perform.
Improper operation can turn most any wood appliance into
a smoldering environmental hazard.
1. Kindling or First Stage
It helps to know a little about the actual process of
burning in order to understand what goes on inside
a appliance. The rst stage of burning is called the
kindling stage. In this stage, the wood is heated to a
temperature high enough to evaporate the moisture
which is present in all wood. The wood will reach the
boiling point of water (212°F) and will not get any hotter
until the water is evaporated. This process takes heat
from the coals and tends to cool the appliance.
Fire requires three things to burn - fuel, air and heat.
So, if heat is robbed from the appliance during the
drying stage, the new load of wood has reduced the
chances for a good clean burn. For this reason, it is
always best to burn dry, seasoned rewood. When
the wood isn’t dry, you must open the air controls and
burn at a high burn setting for a longer time to start it
burning. The heat generated from the re should be
warming your home and establishing the ue draft, not
evaporating the moisture out of wet, unseasoned wood,
resulting in wasted heat.
2. Second Stage
The next stage of burning, the secondary stage, is the
period when the wood gives off ammable gases which
burn above the fuel with bright ames. During this
stage of burning it is very important that the ames be
maintained and not allowed to go out. This will ensure
the cleanest possible re. If the ames tend to go out,
it is set too low for your burning conditions. The air
control located at the upper right hand corner is used
to adjust for burn rates. This is called the Burn Rate Air
Control (Figure 9.1 on page 9).
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2100 Millennium AU Wood Appliance
HIGH
MED
LOW
Burn Rate
Air Control
Start-Up
Air Control
Manual
Timer (ACC)
Shut Down
Pull Forward
to Shut Down
Over rides timer & opens
rear air to open locked
Open rear air medium air
Engages timer push knob
towards HI then back to
any point within dotted line
Open rear air medium-low
Closes front and rear air
3. Final Stage
The nal stage of burning is the charcoal stage. This
occurs when the ammable gases have been mostly
burned and only charcoal remains. This is a naturally
clean portion of the burn. The coals burn with hot blue
ames.
It is very important to reload your appliance while
enough lively hot coals remain in order to provide the
amount of heat needed to dry and rekindle the next
load of wood. It is best to open the Burn Rate Air and
Start-Up Air Controls before reloading. This livens
up the coal bed and reduces excessive emissions
(opacity/smoke). Open door slowly so that ash or
smoke does not exit appliance through opening. You
should also break up any large chunks and distribute
the coals so that the new wood is laid on hot coals.
Air quality is important to all of us, and if we choose
to use wood to heat our homes we should do so
responsibly. To do this we need to learn to burn our
appliances in the cleanest way possible. Doing this
will allow us to continue using our wood appliances for
many years to come.
D. Air Controls
Users will need to nd their preferred setting between
high and low based on desired heat output, installation
conguration, and fuel type.
1. Burn Rate Air Control
This air supply enters at the upper front of the rebox,
near the top of the glass door. This preheated air
supplies the necessary fresh oxygen to mix with the
unburned gases, helping to create second, third and
fourth combustions. This air is regulated by the Burn
Rate Air Control. When the control is moved all the way
up it is on the High setting and when moved all the way
down it is on the Low setting (Figure 9.1).
2. Automatic Combustion Control System (ACC)
To engage the Automatic Combustion Control (ACC)
timer system push the lever towards the back of the
appliance to the “HI” position, then pull forwards
towards the front of the appliance until the knob stops.
The timer will slowly close in about 25 minutes. Use
this feature when reloading fuel or if you want more air
supplied to the re (Figure 9.3).
E. Using Burn Rate Air Control & ACC System
1. Start up and Reloading Fuel
Open both Burn Rate Air Control and ACC systems
fully. To do this with the Burn Rate Air Controls push
spring handle up to high. For the ACC timer system
push knob towards back of appliance until the knob is
located under the high position (Figure 9.1).
2. Maximize Heat with The ACC System
To maximize heat output with the ACC timer System
or also known as high burn push the ACC Air Control
lever towards the back of the appliance and leave. This
combined with having the main burn rate control lever
pushed up will deliver the most amount of air needed to
achieve the highest amount of heat output (Figure 9.1).
3. Manual Timer Over-Ride
If you need to shut the ACC system off before it goes
through the cycle of shutting itself off; 25 minutes,
reach towards the back of the appliance on the
right side and pull the lever towards the front of the
appliance (Figure 9.2).
CAUTION
Injury Risk.
• Gloves recommended
Figure 9.1
flow
air flow
Figure 9.2
Figure 9.3
position
916 August, 2018 7039-185A
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