Q-See QT IP HD QUICK START

High Deﬁnition Home and Business Security Camera System

QT IP HD

WelcomeTable of Contents

Getting Started

Warranty 3

Understanding Your System

What’s Included 4 Understanding Your NVR: Front Panel 5 Understanding Your NVR: Rear Panel 6

Setting Up Your System

Create Your Account 7 Connect Your Cameras 7–8 Connect NVR to Display 9 Connect Mouse 10 Connect to Router 10 Download Mobile App 11 Powering up the NVR 11 Startup Wizard 12-13 QT View Mobile App 14–15 QT View on a Computer 16

Installing Your Cameras

Getting the Most Out of Your Q-See Cameras 17-18

Resources / Appendix

Wizard Glossary 19 Understanding Your Control Bar 20 Video Search, Playback and Backup 21–24 Troubleshooting 25-27 Technical Support and Resources 28

Congratulations on your new surveillance purchase and welcome to the Q-See community; where empowered individuals demand the very best protection for their homes and businesses. Your state-of-the-art Q-See system produces sharp, clear images and is packed with an abundance of features that make it easy for you to keep a close eye on what matters most.

On behalf of our entire team, thank you for trusting Q-See to be your choice for your personal surveillance needs.

Sincerely,

Priti Sharma

President

Connect with us on social media.

Warranty

To Activate Your 2-Year Limited Warranty

You Must Create An Account At: www.Q-See.com/welcome

We’re right here should you ever need assistance with your Q-See purchase.

Creating an account gives you access to:

1. The free QT View mobile app

2. Motion detection alerts

What does my warranty cover?

Q-See warrants that your product is free from defects in materials and workmanship. With the exceptions stated below, if your product is not operating properly, Q-See will repair or replace your product according to the guidelines stated in this warranty policy.

What doesn’t my warranty cover?

• Misuse, vandalism, or tampering

• Modiﬁcation or alteration to hardware or software, including the removal of Q-See logos or branding

• Cut or spliced cables or wires, or those coated in insulation, caulk, or other materials

• Products that have been painted

3. Live customer support

4. The ability to upload and save your proof of purchase

• Unsuitable physical or operating environment beyond product speciﬁcations

• Improper maintenance or unauthorized repairs

• Incorrect power supplies being used with products

• Power ﬂuctuations or surges - please be sure to use a surge protector

• Failure caused by a non-Q-See product being used with your Q-See products

• Loss of data - please be sure to regularly back up any recorded data on a separate storage product, like an external hard drive or computer

For expanded warranty details, visit www.Q-See.com/warranty

Understanding Your System

What’s Included In Your Smart Surveillance Bundle

Cameras

Camera Cables

100’/30m

Ethernet Cables

One for each camera

NVR Cables NVR Power Supply

Your system will include one of

the options below

HDMI Cable

Colors on the back of the NVR are for reference only.

Network

Cable

This connects your NVR to your router

BACKUP PLAYNET

REC

HDD

REC

Menu/+

Backup/-

/ESC

Enter

Understanding Your NVR: Front Panel

NOTE: Your NVR model may differ from that shown in this illustration.

LED Indicators: Show status of power, HDD, record, etc.

REC: Manually begins recording

: Launches PLAYBACK window. Starts or pauses video

: Rewind

/ESC : Quit PLAYBACK mode. Exit

the current window or status. Switch video output mode.

(Press and hold 10 seconds)

: Fast Forward

Menu/+ : Increase the

value in SETUP. Enter menu in LIVE VIEW

Backup/- : Decrease the value in SETUP. Enter backup mode in LIVE VIEW

Direction: Navigate through on-screen options

Multiscreen:

Change screen display mode between number of channels

1 4 9 16

Enter:

Conﬁrm selection

Search:

Enters Search Mode

USB Port: Connect USB ﬂash or external hard drives to update ﬁrmware or backup recordings

Understanding Your NVR: Rear Panel

NOTE: Your NVR model may differ from that shown in this illustration. Not all features may be present. Colors are for reference only.

Audio In: Single channel RCA

audio input from microphone

RS-485 (PTZ):

For Legacy Pan-Tilt

base control

POE Ports: Powers

High Deﬁnition cameras and receives their video

HDMI: HDMI video output

Audio Output: RCA connection

for audio output – connect to an ampliﬁed speaker

VGA: Video output for

connecting to monitor

LAN: Network

(Ethernet) port

19" or larger

ATTENTION: Some models may have two power supplies. Each will only ﬁt

into its proper port. Do not force or modify plugs or ports.

USB: Connect

USB mouse

DC +48V:

Power input

Setting Up Your System

Step 1: Create Your Account

Go to www.Q-See.com/welcome and follow the easy steps to create your account.

ATTENTION: You must have an account to access:

Free mobile surveillance app, motion detection alerts, and

live customer support.

Step 2: Connect Your Cameras

A. Plug one end of the camera cable into the network

socket on the camera. Make sure that you hear a “click” to ensure a good connection.

ATTENTION: The other camera lead is for use with a

power adapter (not included) when the camera is not

switch is not available. Cover with electrical tape if not

used and exposed to weather.

B. Plug the RJ45 connector on the other end of the

camera cable into an available Video-In POE port on the back of the NVR. You will hear a click when the cable is properly inserted.

These POE (Power Over Ethernet) ports will power

the camera and receive its video.

Repeat steps A-B for each camera.

Cameras will appear on screen in Live View in the

order they were connected

ATTENTION: Do not connect a

camera to the separate network (LAN)

port. This is used to connect the NVR

to your network and the Internet.

ATTENTION: Please test cameras and connections

prior to mounting. If there is no image or a dark screen

when you ﬁrst connect the cameras, please see

Troubleshooting pg. 25.

Step 3: Connect NVR to Display

Choose video display option A or B:

Option A: HDMI

A. Plug the included HDMI cable into the

NVR’s HDMI port.

B. Connect the other end of the HDMI cable

to the monitor or TV.

C. Plug the monitor or TV into a surge protector.

HD TV

Note: Colors are for reference only.

Option B: VGA Monitor

A. Plug a VGA cable (not included) into the

NVR’s VGA port.

B. Connect the other end of the VGA cable to the

monitor (19" or larger).

C. Plug the monitor into a surge protector.

Monitor

19”+

Note: Colors are for reference only. VGA cable not included.

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