Q-See QT528 User Manual
H.264 Dual Stream Network DVR
8 Channel CIF@240fps & D1@240fps Digital Video Recorder
USER MANUAL
Model #:
QT528
www.q-see.com
Rev 12/6/2010
CAUTION
Please read this user manual carefully to ensure that you can use the device correctly and
safely
The contents of this manual are subject to change without notice
This de vice should be used with the power supply provided. If the DVR is not going to be
used for an extended period of time unplug it.
Do not install this device near any heat sources such as radiators, heat registers, stoves or
other device that produce heat.
Do not install this device where it is exposed to water. Clean only with a dry cloth
Do not block any ventilation openings; make sure there is good ventilation around the DVR.
Do not power off the DVR while it is recording! The correct procedure is to stop recording
first by selecting the “shut-down” button at the right of the menu bar to exit, and finally to cut
off the power.
This machine is designed for indoor use. Do not expose the machine to rain or a moist
environment. If any objects or liquids get into the machine’s case, please cut off the power
supply immediately, and have qualified technicians check the machine before restarting.
Refer all servicing to qualified service personnel other then replacing hard drives or
batteries.
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Table of Contents
1. INTRODUCTION .................................................................................................................................................. 4
1.1 DVR Introduction ................................................................................................................................................................................................................ 4
1.2 Main Features .................................................................................................................................................................................................................... 4
2. GETTING STARTED ............................................................................................................................................ 6
2.1 Connecting to a monitor or TV ............................................................................................................................................................................................ 6
2.2 Insta lling Hard D rive ........................................................................................................................................................................................................... 7
2.2.1 Install DVD Writer .................................................................................................................................................................................... 7
2.3 Front Panel De s criptio ns .................................................................................................................................................................................... 8
2.4 Rear Panel Layout ............................................................................................................................................................................................. 9
2.5 R emote Control ................................................................................................................................................................................................. 9
2 6 Control with Mouse .......................................................................................................................................................................................................... 10
2.6.1 Connect Mouse ...................................................................................................................................................................................................... 10
2.6.2 Use Mouse ............................................................................................................................................................................................................. 11
3. BASIC FUNCTION ............................................................................................................................................. 12
3.1 Power On/Off ................................................................................................................................................................................................................... 12
3.1.1 Power On ............................................................................................................................................................................................................... 12
3.1.2 Power Off ............................................................................................................................................................................................................... 12
3.2 Login ................................................................................................................................................................................................................................ 13
3.3 Live P review .................................................................................................................................................................................................................... 13
3.3.1 Live Playbac k ......................................................................................................................................................................................................... 14
4. MAIN MENU SETUP GUIDE ............................................................................................................................. 15
4.1 Basic Configuration .......................................................................................................................................................................................................... 16
4.1.1 Setup ..................................................................................................................................................................................................................... 16
4.1.2 Time & Date ........................................................................................................................................................................................................... 17
4.1.3 DST ....................................................................................................................................................................................................................... 17
4.2 Live Configuration ............................................................................................................................................................................................................ 18
4.2.1 Live ........................................................................................................................................................................................................................ 18
4.2.2 Host Monitor ........................................................................................................................................................................................................... 19
4.2.3 SPO T ..................................................................................................................................................................................................................... 19
4.2.4 Mask ...................................................................................................................................................................................................................... 20
4.3 Record Config uration ....................................................................................................................................................................................................... 21
4.3.1 En able ................................................................................................................................................................................................................... 21
4.3.2 Record stream........................................................................................................................................................................................................ 22
4.3.3 Time ....................................................................................................................................................................................................................... 23
4.3.4 Recycle Record ...................................................................................................................................................................................................... 23
4.3.5 Stamp .................................................................................................................................................................................................................... 24
4.4 Sched ule Configuration .................................................................................................................................................................................................... 24
4.4.1 Schedule ................................................................................................................................................................................................................ 25
4.4.2 Motion .................................................................................................................................................................................................................... 25
4.4.3 Se nsor ................................................................................................................................................................................................................... 26
4.5 Alarm Configuration .......................................................................................................................................................................................................... 26
4.5.1 Se nsor (to setup optional external motion sensors) ................................................................................................................................................. 27
4.5.2 Motion .................................................................................................................................................................................................................... 28
4.5.3 Vide o Loss ............................................................................................................................................................................................................. 30
4.5.4 Other Alarm ............................................................................................................................................................................................................ 31
4.5.5 Alarm Out ............................................................................................................................................................................................................... 31
4.6 Network Configuration ...................................................................................................................................................................................................... 32
4.6.1 Network.................................................................................................................................................................................................................. 33
4.6.2 Su b Stream ............................................................................................................................................................................................................ 34
4.6.3 Email ..................................................................................................................................................................................................... 34
4.6.4Other settings .......................................................................................................................................................................................................... 35
4.7 User Management Configuration ...................................................................................................................................................................................... 36
4.8 P. T.Z configuration ............................................................................................................................................................................................................ 37
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4.9 Advanced ........................................................................................................................................................................................................ 41
4.9.1 Reset ..................................................................................................................................................................................................................... 42
4.9.2 Import/Export ......................................................................................................................................................................................... 42
4.9.3 Block/Allow list ....................................................................................................................................................................................... 42
5. RECORD, SEARCH, PLAYBACK AND BA CKUP ........................................................................................... 43
5.1 Time Search ..................................................................................................................................................................................................................... 43
5.2 Event Search ................................................................................................................................................................................................................... 44
5.3 File Manager .................................................................................................................................................................................................................... 44
6. DVR MANAGEMENT ......................................................................................................................................... 46
6.1 Checking System Information ........................................................................................................................................................................................... 46
6.1.1 System Information ................................................................................................................................................................................ 46
6.1.2 Event Information ................................................................................................................................................................................... 46
6.1.1 Log Informati on ...................................................................................................................................................................................... 47
6.1.2 Network information ............................................................................................................................................................................... 47
6.1.1 Online Information .................................................................................................................................................................................. 47
6.1.2 Manual Alarm ......................................................................................................................................................................................... 48
6.1.3 Disk Manager......................................................................................................................................................................................... 48
6.1.3 Upgrade ................................................................................................................................................................................................. 48
6.1.4 Logoff .................................................................................................................................................................................................... 48
7. REMOTE SUR VEI L LA N CE ............................................................................................................................... 49
7.1 Network Access ............................................................................................................................................................................................................... 49
7.2 Setting Up Remot e Acces s ............................................................................................................................................................................................... 49
7.3 Port Forwarding ............................................................................................................................................................................................................... 56
7.5 Usin g the Remot e Access Software .................................................................................................................................................................................. 64
7.6 Remot e Playback and Backup .......................................................................................................................................................................................... 67
7.6.1 Remote Playback ................................................................................................................................................................................................... 67
7.6.2 Rem ote Backup ...................................................................................................................................................................................................... 70
7.7 Remot e System Configuration .......................................................................................................................................................................................... 70
8. MOBILE SURVEILLA NCE ................................................................................................................................ 72
8.1 Phones with Windows Mobile Pro .................................................................................................................................................................... 72
8.2 Phones with Symbian ...................................................................................................................................................................................... 74
8.3 For iPhone Mobile Clients ................................................................................................................................................................................ 76
8.4 For Android Mobile Clients ............................................................................................................................................................................... 81
8.5 For Blackberry Mobile Clients .......................................................................................................................................................................... 85
Installation ins t ruction f or BlackBe rry Mobile phone Clien t ............................................................................................................................................... 85
Operation method for Blackberry mobile phone client ...................................................................................................................................................... 86
Server list .............................................................................................................................................................. 87
Software configuration ........................................................................................................................................ 88
Information view ................................................................................................................................................... 88
9. PRODUCT SPECIFICATIONS ........................................................................................................................... 89
APPENDIX B: CALCULATE RECORDING CAP ACITY (CIF) .............................................................................. 94
3
1. INTRODUCTION
1.1 DVR Introduc t ion
This DVR uses high performance video pr ocessing chips and an embedded Linux system. It utilizes many advanced
technologies, such as standard H.264 with low bit rate, Dual Stream, SATA interface and VGA output. This DVR
system supports mouse controlled navigation and also can be accessed through IE browser with full remote control,
mobile viewing by cell phones, etc. This is an advanced technology DVR system which utilizes cutting edge
technology functions without compromising the stability of the system. It is ideally suited for use in such industries as
banking, telecommunication, transportation, f act or ies, warehouses, etc.
1.2 Main Features COMPRESSION FORMAT
Standard H.264 compression wit h low bit rate and high image quality
LIVE SURVEILLANCE
Supports HD VGA output
Supports channel security by hiding live di splay
Displays the local record state and basic informat ion
Supports full contro l w ith USB mouse
RECORDING
Supports 2 SATA HDD up to 2TB to record for a long time periods.
Records at CIF or D1 resolution at 30FPS per camera, selectable per camera.
BACKUP
Supports backing up to USB 2.0 devices
Supports backing up to Built-in SATA D VD burner (optional)
Supports saving recor ded files with AVI format to a remote computer t hr ough internet
RECORDING & PLA Y BA C K
Record modes: Manual, Schedule, Motion detection and S ensor alarm recording
Supports recycle af t er HDD is full
Resolution, frame rate and pict ur e quality are adjustabl e
128MB for every video file packaging
4 audio channels availabl e
Two r ecor d search modes: time search an d event search
Support 8 screen playback simultaneously locally and 4 screen playback remotely
Supports deleting a nd locking the recorded files one by one
Supports remote play back in Network Client through LAN or internet
4
ALARM
1 channel alarm output and 8 channel alarm input available
Supports schedul ing for motion detection and sensor alarm
Supports pre-recor ding and post recording
Supports linked channels recording once motion or alarm is triggered on designat ed channel
Supports linked PTZ preset, auto cruise and track of the cor r esponding channel
PTZ CONTROL
Supports multiple PTZ p r otocols (Pel c oP, PelcoD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, and
RANGE)
Supports 128 PTZ pre sets and 8 auto cruise tracks
Supports remote PTZ cont rol through internet
SECURITY
Customize user rights: log search, system setup, two way audio, file management, disk management, remote
login, live view, manual record, playback, PTZ control and remote live view
Supports 1 administr at or and 15 users.
Supports event log r ecor ding and checking, event s unlim it ed
NETWORK
Supports T CP/IP, DHCP, PPPoE, D D NS protocols
Supports IE browser t o do remote viewing
Supports a maximum of 10 connections simultaneously
Supports dual stream. Network stream is adjustable independently to fit the network bandwidth and
environment.
Supports picture sn ap and color adjustment in remote live view
Supports remote tim e and event search, and channel play back with picture snap
Supports remote PT Z control with preset and auto cruise
Supports remote fu ll me nu setup, changing all the DVR parameters remotely
Supports mobile surveillance by smart phones, Win Mobile Pro, Symbian, and iPhones, iPads, Android, and
Blackberry on 3G networks
Supports CMS to man age multiple devices on the internet
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2. GETTING STARTED
1. Attach RCA cable to DVR
Attach the other end of the
RCA cable to a video in port
Attach one end of the VGA
included) to the
Attach the other end of the
VGA cable to a VGA port on
Check the unit and the accessories immediately af ter opening your system .
Please disconnect the po wer bef ore connecting to other devices.
2.1 Connecting to a monitor or TV
The primary display on th e DVR is VGA. To use with a VGA monitor:
1. Plug t he VGA cab le (not included) to the VGA port on the DVR.
2. Connect t he ot her end of the VGA cable (not included) to the monit or.
To use with a TV:
1. Plug the VGA cab le (not included) to the VGA port on the DVR.
2. Connect t he ot her end of the VGA cable (not included) to a VGA monitor.
3. Go to the login screen on the VGA monitor and log in t o t he DV R.
4. Attach the RCA cable from the DVR to the RCA video in port on the TV .
5. Hold d own the ESC button on the D VR for 10 seconds to transfer the video feed from the VGA monitor to the
TV.
6. You will now be able to view the cameras and access the menus on the TV but not the VGA monitor.
NOTE: You cannot view the cameras and control the menu on a TV and VGA monitor at the same time. Please note
that you need to use a monitor that is 19” or larger.
video out port using a RCA to
BNC adapter
2.
on the TV
3.
cable (not
VGA port on the DVR.
4.
the monitor
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2.2 Installing Hard Drive
Notice: 1. This DVR supports two SATA hard drivers or one SATA hard drive plus one DVD-RW Writer.
2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate
Recording Capacity”.
Step1: Unscrew and Open the top cover
Step2: Connect the power and data cables. Plac e the HDD onto the bottom case as below.
Fig 2.1 Connect HDD
Step3: Scr ew t he HDD as below .
Note: For the convenience t o install, please connect t he pow er and data cables firstly, and then screw to fix.
Fig 2.2 Screw in the HDD
Note: For easier installation, please connect the power and data cables first, and then screw the HDD to
base.
2.2.1 Install DVD Writer
Notice: 1. The writer should be on the compatible devices we recommend. Please refer to “Appendix C
Compatible Devices”. Others may work, but these are the only ones we have tested.
2. This device is only for backup
Step1: Unscrew and Open the top cover
Step2: Connect the power and data cables. Plac e the DVD writer onto the bottom case as shown in Fig 2.3.
Step3: Scr ew in t he DVD writer in Fig 2.4:
Fig 2.3 Connect the DVD Writer Fig 2.4 Screw in the Wri ter
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2.3 Front Panel Descriptions
Item
1
Power indicator, when connection , the light is
blue
1
When HDD is writing and reading , the light is
blue 1 Network Status
When access to networ k , the lig ht is bl ue
1
Backup Status
When backup files and dat a, the light is blue
1
Play Status
When playing video, the light is blue
1
REC Status
When recording, the light is blue
2
1. Enter menu in live
2. Increase the value in setup
3
P.T.Z.
Enter PTZ mode in live
4
Audio
Live or Mute Audio
5
1. Decrease the value in setup
2. Enter backup mode in liv e
6
Info
System Information
7
1. Enter search mode
2. ZOOM function enables at PTZ mode.
8
1. Quit play mode
2. Exit the current interfac e or s t at us
9
FF
Fast Forward
10
1. Reverse
2. SPEED function enables at PTZ mode
11
1. Quit play mode
2. Pause Playback
12
1. Record manually
2. FOCUS function enabl es at PTZ mode.
13
1. Change direction to select it ems.
2. Change screen display to 1/ 4/ 9/16 mode.
14
Enter button
Confirm selection
15
IR Sensor
For remote controller
16
To connect external USB devices like USB
flash, USB HDD for backup or updat e firmware.
Fig 2.5 Front P a nel
Name Description
Power Status
HDD Status
MENU/+
BACKUP/-
SEARCH/ZOOM
STOP/ESC
REVSPEED
STOP/Pause
RECORD/FOCUS
Direction/Multi-screen
USB port
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2.4 Rear Panel Layout
1
PTZ
Connect to speed dome. Y mean s “+”, Z means “-”
2
K/B
Connect to PTZ keyboard
3
ALARM IN
Connect to external senso r s 1-8
4
NET
Network port
5
VGA port
VGA output, connect to monitor
6
Video out
Connect to TV/monitor
7
Video in
Video input channels from 1-8
8
Audio in
4 Channels Audio input
9
POWER SWITCH
Power on/off
10
+ 5V and GND
+5 V and Grounding
11
ALARM OUT
1-ch relay output. Connec t to external alarm.
To connect external USB devices li ke US B flash, USB HDD
for backup or update firmw ar e.
Connect to monitor as an AUX output channel by channel.
Only video display, no menu
14
Audio out
Audio output, connect to amp l ified speaker
15
POWER INPUT
DC12V
16
FAN
For cooling the device
Item Name Description
12 USB port
13 Spot out
2.5 Remote Control
Uses two AAA size batteries, t o install batteries:
Step1: Open the batt er y cover of the Remote Control
Step2: Insert batteries. Position the poles (+ and -) correctly
Step3: Replace the battery cover
Notice: If the remote does not work:
1. Check batteries poles
2. Check the remaining charge in the batteries
3. Check to see if IR controller sensor on DVR is blo c k e d
If it still doesn't work, contact the Q-See customer service dept to replace the r em ot e cont r ol.
The interface of remote controller is shown in Fig2.6 Remote Controller.
Fig 2.5 Rear Panel
Tab 2.1 Back Panel Ports
9
Fig 2.6 Remote Control
1
Power Button
Stops firmware so that y ou can pow er down DVR
Get information about the DVR like firmware version, HDD
information
3
REC Button
To record manually
4
Digital Buttons
Input numbers or choose ca mera
5
Multi Screen Button
To choose multi screen dis play mode
6
SEARCH Button
To enter search mode
7
MENU Button
To enter menu
8
ENTER Button
To confirm the choice or setup
9
Direction Button
Move cursor in setup or move PTZ camera
10
+/- Button
To increase or decrease t he value in setup
Playback Control
Button
12
AUDIO Button
To enable audio output in live mode
13
Auto Dwell Button
To enter auto dwell mode, display screens in se quence
14
BACKUP Button
To enter backup mode
To control PTZ camera:
Move camera/ZOOM/FOCUS/IRIS/SPEED control
Item Name Function
2 INFO Button
11
To control playback, Fast forward/rewi nd/stop/single frame play
15 PTZ Control Button
Operation procedure to control multiple DVRs with same remote control
The device ID of the DVR is 0. When using remote control to co ntrol a single DVR, it’s not necess arily to reset the
device ID; when controlling multiple D VR wit h remote controller, please refer to below steps:
Step1: Activate remote control to control DVR: enable DVR: Point the IR sensor of the remote control at the IR
receiver that on the front panel of the DVR, press the number key 8 twice, th en input device ID (Range from:
0-65535; the default device ID is 0.) with another digital number: 0-9, after that, press ENT ER button to confirm.
Step2: User can check the device ID by entering into System configurationBasic configurationdevice ID.
User also can set other DVR with the same device ID. For easier operation, we don’t recommend user set the
device ID too long.
Step3: To cancel a device ID: Point the IR sens or o f the re mote contro l at the IR receiver that is on the front pa nel,
press the number key 8 twice, then input the device ID that needs to be cancelled, press ENTER button to
confirm. After that, the DVR will not be controlled by remote control.
2 6 Control with Mouse
2.6.1 Connect Mouse
DVR supports USB mo use through the port on the rear panel, please refer to Fig 2.4 Number 5.
Notice: If mouse is not detected or doesn't work, check below steps:
1. Make sure the mouse plugs in the USB mouse port on the back of the DVR, not the front panel port.
2. Try a different mouse
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