Q-See QT454 User Manual

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User Manual

MODEL QT454

QT428 QT426 QT446

QT4 Series

H.264 NETWORK DVR

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.

Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support beneﬁts, you’ll receive notiﬁcations of product updates along with free downloadable ﬁrmware updates for your DVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

About this Manual

This manual is written for the QT4 family of DVRs. Not all features and capabilities are shared across all models so you may see features described which are not applicable or available on your machine. In addition you may see screen images that do not exactly match those on your display.

This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.Q-see.com to check for the latest ﬁrmware updates and product announcements.

Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

IMPORTANT! Red boxes with this icon indicate warnings. To prevent

possible injury or damage to the product, read all warnings before use.

NOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system.

© 2010, 2011 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable

form without prior written approval. Trademarks: All brand names and products are trademarks or registered trademarks of their

respective owners.

Q-See is a registered trademark of DPS, Inc. Disclaimer: The information in this document is subject to change without notice. The

manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.

Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

Rev. 2.0 4/26/2011

2 3

TABLE OF CONTENTS

1. FOR YOUR SAFETY 7

2. INTRODUCTION 8

Main Features 8

6. DVR MANAGEMENT 39

6.1 Information 39

Event Information 40 Log Information 40 Network Information 40 Online User Information 41

6.2 Manual Alarm 41

3. BASIC FUNCTIONS 10

3.1 Power On/Off 10

Power On 10 Power Off 10

3.2 The Control Bar 11

3.3 Live Viewing and Recording 12

3.4 Live Playback 13

4. MAIN MENU SETUP 14

4.1 Basic Conﬁguration 14

4.2 Live Conﬁguration 17

4.3 Record Conﬁguration 19

4.4 Schedule Conﬁguration 21

4.5 Alarm Conﬁguration 22

Sensor 22 Motion 23 Video Loss 24 Other Alarm 24 Alarm Out 25

6.3 Disk Management 41

6.4 Upgrade 42

6.5 Logoff 42

6.6 Shut Down 42

7. HARD DISK DRIVE 43

7.1 Installation/Removal 43

7.2 Calculating the Recording Capacity of a Hard disk Drive 45

APPENDIX 46

A.1 Troubleshooting 46

A.2 Speciﬁcations 49

Q-SEE PRODUCT WARRANTY 50

Questions or Comments? Contact Us 51

4.6 Network Conﬁguration 26

4.7 User Management 30

4.8 Pan-Tilt-Zoom (PTZ) Conﬁguration 31

4.9 Advanced 34

Time Search 35 Event Search 36 File Management 36 Image 37

5. BACKUP 38

4 5

FOR YOUR SAFETY

To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them.

CHAPTER 1

WARNING! ELECTRIC SHOCK RISK!

nCheck the unit and any accessories included in the package immediately after opening. If

items are missing or damaged, repackage and return to the point of purchase.

Use the proper power source. Only use the power adapter supplied with your system. Do

not use this product with a power source that applies more than the speciﬁed voltage (100240V AC).

nNever insert anything metallic into the DVR. Inserting anything into the DVR or its case can

be a source of dangerous electric shock.

nDo not operate in dusty areas. Avoid placing the DVR in places that are dusty.

nDo not expose this product to rain or use near water. If this product accidentally gets wet,

unplug it and contact an authorized dealer immediately.

nKeep product surfaces clean and dry. To clean the outside case of the DVR, gently wipe

using a lightly dampened cloth (only use water, do not use solvents).

nDo not operate this DVR without the cover securely in place. Do not attempt to do any

repairs to the DVR yourself. If there are unusual sounds or smells coming from the DVR, unplug it immediately and contact Q-See technical support. Under no circumstances should the cover be removed while the device is connected to a power source. You should only remove the cover to install/replace the hard disk drive (See Chapter 9) or replace the standard 3v lithium cell battery on the motherboard. These are the only user serviceable parts. You may need to replace the battery if the internal clock resets itself after a power outage

nHandle DVR box carefully. If you accidentally drop your DVR on any hard surface, it may

cause a malfunction. If the DVR doesn’t work properly due to physical damage, contact an authorized dealer for repair or exchange.

nMake sure there is proper air circulation around the unit. This DVR system uses a hard drive

for video storage which generates heat during operation. Do not block air holes located on the bottom, top, sides and back of the DVR as they are designed to keep the system cool while running. Install or place this product in an area where there is ample air circulation.

nProvide proper ventilation. This DVR has a built-in fan that properly ventilates the system.

Do not cover or impede this fan.

6 7

INTRODUCTION

This DVR uses high-performance video processing chips and an embedded Linux operating system for quality image recording and ease of use. It utilizes numerous advanced technologies including the industry-standard H.264 codec to deliver high-quality, smooth videos and dual stream capability for remote viewing. A SATA hard-drive interface offers upgradability and VGA output allows users to connect to any standard TV or monitor for viewing.

Local control of the system utilizes a mouse and graphical user interface (GUI) as well as a remote control. Users can also remotely monitor and control their system using a web browser or select mobile device.

This DVR uses cutting-edge technology without compromising stability and reliability making it ideal for home use as well as in warehouse, factory, retail and other similar environments.

CHAPTER 2

MAIN FEATURES

COMPRESSION FORMAT

Standard H.264 compression with low bit rate and high image quality

LIVE SURVEILLANCE

Supports HD VGA output

Supports channel security by hiding live display

Displays the local record state and basic information

Supports full control with USB mouse

Supports digital zoom on live and playback view

RECORDING MEDIA

Supports one SATA HDD up to 2TB for longer recording times.

BACKUP

Supports backing up to USB 2.0 devices

Supports saving recorded ﬁles with AVI format to a remote computer through internet

RECORDING & PLAYBACK

Record modes: Manual, Schedule, Motion detection and Sensor alarm recording

Supports recycle after HDD is full

Resolution, frame rate and picture quality are adjustable

128MB for every video ﬁle packaging

4 audio channels available

Two record search modes: time search and event search

Supports multi-screen simultanious playback

Supports deleting and locking the recorded ﬁles one by one

Supports remote playback in Network Client through LAN or internet

Supports recording in CIF and D1 resolutions.

ALARM

1 channel alarm output and up to 16-channel (depending on model ) alarm input available

Supports scheduling for motion detection and sensor alarm

Supports pre-recording and post recording

Supports linked channels recording once motion or alarm is triggered on designated channel

Supports linked PTZ preset, auto cruise and track of the corresponding channel

PTZ CONTROL

Supports multiple PTZ protocols (PelcoP, PelcoD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, and RANGE)

Supports 128 PTZ presets and 8 auto cruise tracks

Supports remote PTZ control through internet

SECURITY

Customize user rights: log search, system setup, two way audio, ﬁle management, disk management, remote login, live view, manual record, playback, PTZ control and remote live view

Supports 1 administrator and 15 users.

Supports event log recording and checking, events unlimited

NETWORK

Supports TCP/IP, DHCP, PPPoE, DDNS protocols

Supports IE browser to do remote viewing

Supports a maximum of 10 user connections simultaneously

Supports dual stream. Network stream is adjustable independently to ﬁt the network bandwidth and environment.

Supports picture snap and color adjustment in remote live view

Supports remote time and event search, and channel playback with picture snap

Supports remote PTZ control with preset and auto cruise

Supports remote full menu setup, changing all the DVR parameters remotely

Supports mobile surveillance by smart phones, Win Mobile Pro, Symbian, and iPhones, iPads, Android, and Blackberry on 3G networks

Supports CMS to manage multiple devices on the internet

Administrator can limit user access to speciﬁc cameras

Administrator can disconnect online users

NOTE! Depending on your point of purchase, your DVR will have the hard disk drive already installed. If your drive was packaged separately or if you wish to upgrade to up to a 2TB drive, please see Chapter 7 at the back of this manual which covers installing the drive.

8 9

BASIC FUNCTIONS

CHAPTER 3

3.1 POWER ON/OFF

Before turning on the DVR, ensure that all connections are good.

POWER ON

Connect the power supply and the DVR will power up. The blue LED power indicator on the front will illuminate and an on-screen WIZARD dialogue box will open allowing the user to set up the time and time zone.

PICTURE 3-1

3.2 THE CONTROL BAR

When a user is logged in, pressing the ESC button on the DVR or right-clicking on the screen with the mouse will display the CONTROL BAR on the bottom of the screen.

Screen Display

The functions of the Control Bar are listed below. Each will be covered in more detail in the following chapters.

Menu: Opens the Main Menu.

Screen Display Mode: Choose the number of channels you wish to view at once. Channels

without attached cameras will display “Video Loss.” Clicking on the upward pointing arrows to the right of each icon will allow you to select which channels to view in that mode.

Dwell: Enable/disable the automatic cycling between channels.

Color: Adjust the brightness, hue, saturation and contrast for any channel.

Zoom: Available in single screen display mode, this digitally enlarges a section of the display.

Volume: Adjust volume. This is only available if you have attached a microphone or audio-

capable camera to the DVR.

PTZ: Opens the controls for optional Pan-Tilt-Zoom cameras.

Snapshot: Captures a still image from all channels and saves it to the hard drive.

Record: Begin manual recording on all channels.

Playback: Switches to Playback mode and brings up the Playback Control Bar.

Move Control Bar: Clicking this will allow you to reposition the Control Bar anywhere on the

screen. Right clicking on the screen will hide the Control Bar.

Mode

Dwell

Color

PICTURE 3-2

Zoom

PTZ Record

Volume Snapshot Playback

Move

Control Bar

CHAPTER 4 MAIN MENU SETUP

If the DVR displays the live image or doesn’t display the menu on start up, the menu can be brought up by pressing the ESC button on the DVR or the MENU button on the remote control.

POWER OFF

The DVR will power down to a standby mode when the POWER button on the remote control is pressed, or when the SYSTEM SHUT DOWN icon is selected from within the MENU. In both cases, the SHUT DOWN window will appear and users must select OK to conﬁrm. The hard drive will stop spinning and the system will shut down. For extended periods of inactivity, it is recommended that the DVR be disconnected from power either by turning off the power at the surge protector or unplugging the device.

10 11

3.3 LIVE VIEWING AND RECORDING

The normal mode of the DVR is to display the live feed from the cameras. Conﬁguring which channels will be displayed, naming the cameras and other display settings will be covered in SECTION 4.3.

In addition to the camera images, the DVR will display symbols regarding the status of each camera.

3.4 LIVE PLAYBACK

Pushing the playback buttons on the DVR or remote will enable you to play back what has been recorded. A toolbar will appear below the display allowing control via mouse as well.

CHAPTER 4 MAIN MENU SETUP

PICTURE 3-3

Symbol Meaning Symbol Meaning

Recording Manually or on Schedule Alarm Recording

Motion Detection Recording

Motion Event

Play/

Pause

Record

Advance

Stop Fast

Forward

Rewind Screen Display

Mode

ZoomZoom ColorColor

Progress Bar

Playback

Volume

Hide

Tool Bar

ExitFrame

Record

PICTURE 3-4

The controls operate in a similar fashion to those of a conventional DVR or other video playback device but with a few additional commands available to you:

Previous/Next Record: Moves to the prior or following recorded event, respectively.

Fast Forward/Rewind: In addition to their normal operation, clicking on these buttons

multiple times will speed up or slow down the rate or progression - forwards or backwards

- through the ﬁle. The speed can also be selected directly by clicking on the small upward pointing arrows to the right of each button.

Screen Display Mode: As with the Control Bar, these icons allow you to choose the

number of channels you wish to view in playback. Clicking on the upward pointing arrows to the right of each icon will allow you to select which channels to view in that mode. Channels with no recordings will appear blank.

Zoom: Available in single screen display mode, this digitally enlarges a section of the display.

Select this tool and then select a screen to bring it to full screen mode.

Color: Adjust the brightness, hue, saturation and contrast for any channel. Please note that

this will only effect the playback for this channel on the DVR itself. It will not change the recording.

12 13

MAIN MENU SETUP

CHAPTER 4

4.1 BASIC CONFIGURATION

LOGIN

Before conﬁguring the system, a user account needs to be created and a user must be logged in. The DVR can be conﬁgured to allow multiple users, each with their own level of access and authority. If not logged in, only the multi-screen display can be changed.

When starting for the ﬁrst time, or when no one is logged into the device, pressing the MENU button on the DVR or remote control or right-clicking on the screen with the mouse will bring up the LOGIN screen. The default user name and password is admin and

123456. Both are case-sensitive.

For more on adding or deleting users, setting passwords and setting access levels, please see SECTION 4.8.

DISPLAY MODE

You can select whether to view a single channel at a time, or view mutlitple channels in a split screen mode. In addition, users have the option to select how many channels to view at once as well as which channels will be shown in that multi-channel display.

PICTURE 4-1

MAIN MENU

Selecting the MENU icon on the left of the CONTROL BAR or pressing the MENU button on the DVR and remote control open the MAIN MENU.

Clicking on any icon will open the relevant menu.

CHAPTER 4 MAIN MENU SETUP

PICTURE 4-4

SETUP

From the SETUP menu select the BASIC menu to set device name, date, time and other settings. There are three tabs covering System, Date & Time and Daylight Savings Time (DST).

PICTURE 4-2

Click the menu.

Users can check any or all channels between 1 and 16 (depending on your model) to display the live feeds. Click the conﬁrm the settings before closing the CHANNEL SELECT menu by clicking on the

button.

icon beside the desired screen display mode to open the CHANNEL SELECT

box to

PICTURE 4-3

System Tab

The following settings can be changed in this menu:

Device Name: This will display on the client

end or CMS. Naming the device will help users recognize the device when monitoring remotely.

Device ID: If you have multiple systems, you

can give this device a numerical ID.

Video Format: Select between NTSC (North

America) or PAL (Europe) video standards.

Password Check: By enabling this, a

user will need to enter name and password when performing conﬁguration operations.

Show Time: Displays time in Live View

Show Wizard: If this is enabled, a window

to reset time and time zone will open upon system restart.

Max Network Users: Set the maximum

number of network connections - up to 10.

PICTURE 4-5

PICTURE 4-6

14 15

VGA Resolution: Chose the conﬁguration that best ﬁts your monitor. Options are:

VGA800*600, VGA1204*768, VGA1280x1024 and CVBS. NOTE: VGA is for VGA monitors while CVBS is for TV monitors connected using a BNC/RCA adaptor. Switching between VGA and CVBS will change the menu output mode. Please be sure to have the correct monitor on hand when changing output mode.

Language: Select your preferred menu language.

NOTE! When conﬁguring your settings, you will always need to click Apply to save your current settings before closing the window with Exit otherwise your changes will be lost. You may click Exit or the close window box (X) in the upper right of the window to close without saving changes but an alert will pop up asking if you wish to save changes or not. Click OK to save changes or Cancel to continue without saving.You may select the Default button to restore your settings to those set at the factory.

IMPORTANT! After changing the Language or Video Format, the device will

need to be restarted.

Date & Time Tab

Set date, time, time format and related conﬁgurations in this menu.

NTP Server: Using Network Time Protocol

will keep your system’s clock current by allowing it to occasionally receive updates from the selected server.

4.2 LIVE CONFIGURATION

Live conﬁguration includes four submenus: Live, Main Monitor, Spot and Mask.

Live Tab

Use this menu to set camera names and adjust picture colors, brightness, hue saturation and contrast for optimal picture results.

You can individually name cameras by highlighting the ﬁeld for each camera. A virtual keyboard will appear allowing you to enter characters, numbers and symbols with case sensitivity. ENTER will save the name and return to the LIVE menu. ESCAPE will exit the keyboard without saving.

PICTURE 4-9

You can conﬁgure the settings for image saturation, hue, brightness, contrast and colors individually by clicking on the Setting button for each individual camera or for all of them simultaneously by selecting the All button before making the settings.

PICTURE 4-10

Main Monitor Tab

Select the conﬁguration of your display.

CHAPTER 4 MAIN MENU SETUP

Split Mode allows you to choose from single

DST Tab

Allows your system to adjust for time changes due to Daylight Savings Time.

PICTURE 4-7

PICTURE 4-8

view, 2x2, 2x3, 3x3 and 4x4 (QT426 only) views on a screen at one time. You can also select which channels will be displayed.

Channels can be grouped and the display will cycle between groups. Any individual channel can be shown in more than one group.

Dwell Time: This is the time interval the

display will spend showing a group before moving on to the next group.

NOTE! If viewing remotely on a computer with dual monitors, the display must be on the main monitor.

PICTURE 4-11

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