QCN8014Z
Q-See QCN8014Z, QCN7001B, QCN8001D, QCN8009D, QCN8010Z Technical Manual
...
QC SERIES
IP CAMERAS
USER MANUAL
2 3
© 2011-2013 Q-See. Reproduction in whole or in part without written permission is
prohibited. All rights reserved. This manual and software and hardware described herein, in
whole or in part, may not be reproduced, translated, or reduced to any machine-readable
form without prior written approval.
Trademarks: All brand names and products are trademarks or registered trademarks of their
respective owners.
Q-See is a registered trademark of DPS, Inc.
Disclaimer: The information in this document is subject to change without notice. The
manufacturer makes no representations or warranties, either express or implied, of any kind
with respect to completeness of its contents.
Manufacturer shall not be liable for any damages whatsoever from misuse of this product.
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12
months from the date of purchase. Additionally, our products also come with a free exchange
policy that covers all manufacturing defects for one month from the date of purchase.
Permanent upgrading service is provided for the software and is available at www.Q-See.com.
Be certain to make the most of your warranty by completing the registration form online. In
addition to warranty and technical support benefits, you’ll receive notifications of product
updates along with free downloadable firmware updates for your NVR. Register today at
www.Q-See.com!
Please see the back of this manual for exclusions.
This manual is written for the Q-See’s QCN series of IP Cameras and was accurate at the time
it was completed. However, because of our ongoing effort to constantly improve our products,
and the different capabilities of the three models additional features and functions may have
been added since that time and on-screen displays may change. We encourage you to
visit our website at www.Q-see.com to check for the latest firmware updates and product
announcements.
This manual covers the setup and local operation of the IP cameras whether used in
conjunction with an NVR or as stand-alone devices. Instructions for use with an NVR is written
specifically with Q-See’s QC-Series NVRs. If you are using another brand, please consult your
system’s manual for configuration instructions. The QC-Series User Manual and Remote
Monitoring Guide will both be useful in configuring your system. Both are included on the
CD that accompanied your NVR and can likewise be found on www.Q-See.com/support.
Throughout the manual we have highlighted warnings and other important information that will
assist you in operating your new system in a safe and trouble-free manner. Please take the
time to read and follow all instructions and pay attention to alerts as shown below:
About this Manual
NOTE! Text in blue boxes with the Information icon offer additional guidance
and explanations about how to make the most out of your system.
IMPORTANT! Red boxes with this icon indicate warnings. To prevent
possible injury or damage to the product, read all warnings before use.
Version 2.1 2/15/14
5
TABLE OF CONTENTS
(Contents continued on next page)
1. CAMERA MOUNTING & SPECIFICATIONS 8
Additional Considerations 9
QCN7001B 10
QCN7002D 11
QCN8001D 12
Mounting and Adjusting Dome Cameras 13
Reset Button and SD Card 13
QCN8002B 14
Adjusting the lens 15
SD Card 15
QCN8004B 18
QCN8009D 19
QCN8010Z 20
Mounting Your Camera 21
Operation 23
Reset Button and SD Card 23
Specifications 23
QCN8014Z 26
Mounting Your Camera 27
Operation 29
Micro SD Card 29
Specifications 29
2. CONNECTING IP CAMERAS 32
2.1 What are IP Cameras? 32
2.2 Connecting an IP Camera 33
Locally connecting to an NVR 33
Cameras connected through a network 34
2.3 Adding and Removing Cameras in Your System 36
Local cameras 36
Cameras on the same network 36
QC NVR Remote Device menu 37
2.4 Connecting Your Camera to a Remote Network 40
Before you get started 40
Obtaining IP information using IPCONFIG in Windows 41
Testing the Connection 43
Opened ports and Internet IP address 45
2.5 Troubleshooting Network Connections 46
Opening Ports 46
Issues with DHCP 50
Multiple Routers on the Network 51
Configuring ActiveX 54
2.6 Additional Network services 59
Entering the DNS Information into the Camera 61
2.7 Dynamic Domain Name Service (DDNS) 63
3. USING WEB SERVICE 64
3.1 Live View 64
Function Buttons (PC only) 65
3.2 Setup 66
Camera 66
Video 67
3.3 Network 68
TCP/IP 68
Static IP Address 68
PPPoE 69
DDNS 69
IP Filter 69
SMTP (E-Mail) 70
UPnP (Universal Plug ‘n’ Play) 70
Bonjour 70
3.4 Event 71
Motion Detection 71
Video Masking 72
Disconnection 72
IP Conflict 72
3.5 Record 73
Record Shedule 73
Snapshot Schedule 73
File Destination Path 74
Record Control 74
3.6 System 75
General 75
Date & Time 75
Account 76
Default 76
Import/Export 76
Auto Maintain 76
Upgrade 76
Information 77
Alarm 78
Logout 78
6 7
4. PRO SURVEILLANCE SOFTWARE 79
4.1 Installing PRO SURVEILLANCE SOFTWARE (PSS) 79
System Requirements 79
Installing Smart PSS on a PC 79
Installing Smart PSS on a Macintosh 80
4.2 Using Smart PSS 80
Log In 80
Adding A System to PSS 81
Home Page 84
Preview 85
Video Search and Playback 87
Alarms 89
General 91
Device Setup 91
Tour 94
E-Map 95
TV Wall 96
PC-NVR 96
5. MOBILE SURVEILLANCE 97
5.1 iPhone and iPad 97
5.2 Android 102
5.3 BlackBerry 106
5.4 Symbian 109
5.5 Windows Mobile 112
Q-SEE PRODUCT WARRANTY 114
Questions or Comments? Contact Us 114
8 9
CAMERA MOUNTING &
SPECIFICATIONS
CHAPTER 1
When installing your camera, it is important to select a proper site not only for field of view, but
for other considerations as well:
Distance from viewing/recording device. The further the camera is from the NVR or power
source, the higher the chances of signal degradation. Typical 100Ω Ethernet Cable provides
acceptable signal at distances up to 330’ (100m). At greater distances, UL-Listed shielded
RG59 should be used. The camera’s power supply should be located as near to the camera
as possible when the distance exceeds 200’ as the power level will drop over extended
distances resulting in a decrease in video quality.
Do not place near high voltage wires or other sources of electrical interference. Electrical
interference will degrade the quality of the signal.
Place camera out of reach to avoid damage.
Avoid direct exposure to weather. Do not place the camera where rain or snow will hit the lens
directly nor should the camera be placed so that the sun or bright light shines directly into the
lens. Your camera is weatherproof, but it will not work when submerged in water. Ensure that
all power and video connections are not directly exposed to water and are protected from the
elements.
Do not place camera behind a window. If there is a light source behind the camera, it can cause
a reflection in the window that will obscure events on the other side of the glass. Likewise,
the camera’s infrared LEDs will reflect off the glass and shine into the lens, thus degrading the
image.
Light levels should be approximately the same between camera and target area. A camera in a
brightly-lit area looking into a shaded area, or vice versa, may produce inadequate results.
The above are guidelines and the optimal
location for your camera will depend on your
unique circumstances. As a general rule, the
locations highlighted in green in the picture to
the right indicate the best locations to mount
your camera. Both locations are sheltered
from rain or snow and offer good sight lines
to allow your camera to monitor a wide
area. Because your camera is weatherproof,
it requires less protection than weather-
resistant cameras and it can be placed in
more exposed locations if needed. Keep in
mind that this camera is designed to operate
between 14°F to 122°F (-10°C to 50°) with a
relative humidity of up to 95%) and consider
wind chill and other environmental factors
when selecting your location.
Your camera comes with both a ceiling and
wall mount. Where you locate your camera
will determine which mount you will need to
use. The mounting surface must be sturdy
and able to hold at least five times the
camera’s total weight.
PICTURE 1-1
Because your camera is weatherproof, it requires less protection than weather-resistant cameras
and it can be placed in more exposed locations if needed. Keep in mind that most Q-See
cameras are designed to operate between 14°F to 122°F (-10°C to 50°) with a relative humidity of
up to 95%) and consider wind chill and other environmental factors when selecting your location.
Specialty cameras are also available from Q-See which are able to operate in more extreme
environments.
ADDITIONAL CONSIDERATIONS
Most users prefer to operate their systems with the DVRs recording only when motion is
detected. This provides the most efficient use of the hard drive’s capacity, plus making it easier
for a recording to be located. However, if the a camera’s location has a lot of “environmental”
motion, such as a fan, wind, or the like, you will receive a lot of “false alarms.” Usually, these
events can be avoided by simply adjusting the placement of the camera. Other situations may
require some fine-tuning of your settings. Chapter 8 Alarms, covers these settings in detail,
but some easily avoidable situations are presented below:
TV/Computer Screens. If the camera can see a video screen, it will trigger a motion alarm
any time the screen changes, whether there is a video or simply a screen saver. The screen can
be masked out as described in Section 4.2. You can also reduce the level of motion sensitivity
in specific areas of the screen by following the instructions in Section 8.3.
Fans/Machinery. Motion is motion and if machinery within the camera’s field of view starts
automatically, it will cause an alert. Similarly, if the camera is mounted on a wall with machinery on
the other side that causes it to vibrate, that can also cause it to detect motion. Moving machinery
within the camera’s field of view may be masked off as mentioned above, or motion detection may
be turned off for that channel. If there is another camera that covers access to the area where the
machinery is located, you can set it so that the first camera will only be recording when triggered
by a motion event detected by this second camera. See “Triggers” in described in Section 8.3.
Bugs. An occasional insect flying through the field of view is usually not enough to trigger an
alert. However, some flying insects are attracted to infrared light and will swarm the camera.
This is usually a temporary situation that occurs at only a certain time of the year. Lighting the
area with yellow “bug light” of sufficient brightness can keep the camera operating in daylight
mode and keep the infrared LEDs turned off. A second solution is to set the channel to record all
the time, and turn motion detection off at night until “bug season” is over. Reducing the motion
sensitivity (Section 8.3) can also reduce alerts as can using another camera to trigger recording
as described above.
Additionally, keep your cameras clear of spider webs as the movement of the webs due to wind
or critters in the web will cause an alert. The reflection of the infrared off the webs and back into
the camera will also reduce the night vision range.
Snow/Rain.
As with bugs, this is usually a seaonal event and may require motion detection to be
temporarily disabled to avoid false alarms. However, positioning the camera further under shelter,
such as closer to the wall and away from the edge of the eaves, can make the rain or snow too
small for the camera to notice. Adjusting motion sensitivity may also help in some situations.
10 11
QCN7001B
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
Image Sensor 1/3” 1.3 Megapixel Aptina CMOS
Lens 6mm
IR LEDs / Range 30 LED / 100’
Video
Pixel 1280 x 960
Day/Night Mode Electrical Day/Night
Signal/Noise Ratio >50dB
Min. Illumination 0.1LUX/F1.2 (color) 0.05LUX/F1.2 (b/w)
Gain Control Manual/Auto
White Balance Manual/Auto
Exposure Mode Manual/Auto NTSC: 1/3-1/10000
Comp. Standard H.264/JPEG/MJPG
Image Resolution 1.3M (1280x960), 720p (1280x720), D1 (704x480)
Encoding Speed NTSC: 1.3M @15fps + D1@15fps,
720p @30fps + D1@30fps
Video Bit Rate H.264 128Kbps-8192Kbps
Snapshot 1f/s snapshot. Files saved as JPG on computer
Network
Ethernet RJ-45 (10/100Base-T)
Network Functions HTTP, TCP/IP, IPv4/IPv6, ARP, IGMP, ICMP, RTSP, RTP, UDP,
SMTP, FTP, DHCP, DNS, DDNS, PPPoE, UPNP, NTP, Bonjour,
SNMP, Onvif
Remote Operation Monitor, Playback, System setting, Log information,
Maintenance & Upgrade
Operation
Power Supply DC12V, PoE
Consumption Max.1.5W
Operating
Environment
15°F to +120°F (-10°C to+50°C) Humidity 10%-90%
PICTURE 1-2
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
Image Sensor 1/3” 1.3 Megapixel Aptina CMOS
Lens 3.6mm
Video
Pixel 1280 x 960
Day/Night Mode Electrical Day/Night
Signal/Noise Ratio >50dB
Min. Illumination 0.1LUX/F1.4 (color) 0.05LUX/F1.2 (b/w)
Gain Control Manual/Auto
White Balance Manual/Auto
Exposure Mode Manual/Auto NTSC: 1/3-1/10000
Comp. Standard H.264/JPEG/MJPG
Image Resolution 1.3M (1280x960), 720p (1280x720), D1 (704x480)
Encoding Speed NTSC: 1.3M @15fps + D1@15fps,
720p @30fps + D1@30fps
Video Bit Rate H.264 128Kbps-8192Kbps
Snapshot 1f/s snapshot. Files saved as JPG on computer
Network
Ethernet RJ-45 (10/100Base-T)
Network Functions HTTP, TCP/IP, IPv4/IPv6, ARP, IGMP, ICMP, RTSP, RTP, UDP,
SMTP, FTP, DHCP, DNS, DDNS, PPPoE, UPNP, NTP, Bonjour,
SNMP, Onvif
Remote Operation Monitor, Playback, System setting, Log information,
Maintenance & Upgrade
Operation
Power Supply DC12V, PoE
Consumption Max.1.5W
Operating
Environment
15°F to +120°F (-10°C to+50°C) Humidity 10%-90%
QCN7002D
PICTURE 1-3
12 13
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
System Status SD card status, bit stream stats, log, and software version.
Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS
Min. Illumination 0.2LUX/F1.6 (color), 0.01LUX/F1.6 (b/w)
Lens Auto-Iris 3.6@F1-6
Video
Pixel 1920x1080 (1080p)
Day/Night Mode Automatic
Auto Aperture DC drive
Gain Control Fixed/Auto
White Balance Manual/Auto
Exposure Mode Manual/Auto NTSC: 1/4-1/10000
Video Comp.
Standard
H.264/JPEG/MJPG
Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P
@30fps; Substream 704x480@30fps
Video Bit Rate H.264 56Kbps-8192Kbps
MJPG is adjustable along with bit rate
Snapshot 1f/s snapshot. Files saved as JPG
Privacy Mask Maximum 4 privacy zones supported
Video Adjustment Brightness, contrast, hue, saturation and gain
Video Info Channel title, time, motion detection, masking
Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection
activation options: alarm, recording, snapshot, log and e-mail
Network
Network 1-channel wire Ethernet port, 10/100 Base-T Ethernet
Network Protocols Standard HTTP, TCP/IP, ARP, IGMP, ICMP, RTSP, RTP,UDP,
RTCP, SMTP, FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP,
Bonjour,SNMP.
Remote Operation Monitor, system setup, file download, log information,
maintenance and upgrade.
Recording
& Backup
Recording Priority Manual>External alarm >Video detect>Schedule
Local Storage 32GB internal
Backup Remote through PSS
Power
Power Through RJ45 connector when connected to POE or 12v .5A
through aux. power connector
Consumption <10W
Env.
Temperature 15F to 140F
IP Rating IP66
Humidity 10-90%
QCN8001D
PICTURE 1-4
MOUNTING AND ADJUSTING DOME CAMERAS
Remove the camera cover using the included hex wrench to unscrew the three retaining bolts.
PICTURE 1-5
The camera’s lens can only be positioned
vertically (up and down) with the horizontal
direction being determined by how the
camera is positioned. Ideally, you should
temporarily connect the camera to the NVR
(or network) and use the QC View mobile
app to determine the best angle for your
camera.
Once you’ve determined the proper position
and location for the camera, use the included
mounting template to drill the holes for the
plastic anchors and cable (if needed).
insert the screws into the anchors through the camera base plate and tighten. If the camera is
connected, then make final adjustments to the lens position. Make sure that the clear dome is
free of dust, fingerprints and other contaminants before reattaching the cover.
RESET BUTTON AND SD CARD
Both the QCN7002D and QCN8001D have a Reset button accessible only when the camera
cover has been removed. This is only for use if the camera becomes inoperable.
The QCN8001D also has a slot for a Micro SD card which allows the camera to record images
and video when it is operating on its own network (ie; not directly connected to the NVR with
the Ethernet cable. Please see Section 3.5 for instructions on recording with an SD card.
14 15
In addition to its video surveillance functions, the QCN8001B is able to accept input from
other devices and either pass their signals back to an NVR, or utilize them to trigger recording
or alert actions when it is being used in a stand-alone role. The camera has 32GB of internal
memory allowing it to record video and still images without the need for an NVR.
By using the audio input and output to connect both a microphone and speaker - and with
similar audio equipment on the user’s end, two-way communication can take place. Two
alarm sensors can be connected to the alarm block with a single output to an audible alarm,
an external alarm input or to a DVR. When used with an NVR or on a network, the alarm signal
can trigger recording and its signal can be transmitted via the Cat 5 cable to an NVR.
1
2
3
4
5
6
7
8
# Item Function
1 Storage Internal 32GB memory
2 Reset Resets camera if user is locked out.
3 Audio In Input for optional microphone
4 Audio Out Connect to speaker
5 RJ45 (Ethernet) Port For network connectivity, video output and power input (via
POE)
6 Alarm 2 Alarm inputs 1 Output
7 Power For use without POE
8 Video Out BNC video output (for testing
QCN8002B
PICTURE 1-6
ADJUSTING THE LENS
The QCN8001B has a lens that can be manually adjusted between 3.3mm and 12mm.
The 3.3mm setting provides a 67° field of view. The 12mm setting enlarges subjects by
approximately three times compared to the 3.3mm configuration, with the field of view
narrowing to 22°.
The camera is set at the factory to the 3.3mm
position. To adjust the lens, you will have to
first remove the black cover at the front of the
camera by twisting it counter-clockwise. Take
care not to damage the cover or the threads
during this step.
Once the cover has been removed, you can
adjust the zoom and focus using the two
knobs located on the lens body behind the
LED circuit board. You may need to loosen
them by twisting the knob counter-clockwise
before making the adjustments. Do not apply
excessive force to the knobs as they can
snap off, leaving your camera unable to be
adjusted.
PICTURE 1-7
PICTURE 1-8
PICTURE 1-9
It is recommended that you have some way to view the camera’s view while making the
adjustments to ensure that the image is properly in focus and includes the entire area that
you wish to monitor. This can be done using a camera tester connected to the BNC Video
Out plug or by connecting it to an NVR where you can monitor it using the video display. A
third method would be by connecting the camera to a network using the steps described
in Chapter 2 and then accessing it remotely using a mobile device with a sufficiently large
screen clarity. However, with this method it is important to keep in mind that mobile devices
use the lower-quality substream video so final adjustments may still need to be made.
SD CARD
The QCN8002B also has a slot for a Micro
SD card which allows the camera to record
images and video when it is operating on
its own network (ie; not directly connected
to the NVR with the Ethernet cable. To
access, remove the back of the camera by
loosening the four screws holding the stand
to the camera. Please see Section 3.5 for
instructions on recording with an SD card.
16 17
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
System Status SD card status, bit stream stats, log, and software version.
Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS
IR LEDs 18
Max IR range 65’
Min. Illumination 0.2LUX/F1.2 (color), 0.01LUX/F1.6 (b/w), 0.0 LUX/F1.2 (w/IR)
Lens Auto-Iris 3.3-12mm@F1-6
Video
Pixel 1920x1080 (1080p)
Day/Night Mode Automatic
Auto Aperture DC drive
Gain Control Fixed/Auto
White Balance Manual/Auto
Exposure Mode Manual/Auto NTSC: 1/4-1/10000
Video Comp.
Standard
H.264/JPEG/MJPG
Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P
@30fps; Substream 704x480@30fps
Video Bit Rate H.264 56Kbps-8192Kbps
MJPG is adjustable along with bit rate
Video Flip Supported
Snapshot 1f/s snapshot. Files saved as JPG
Privacy Mask Maximum 4 privacy zones supported
Video Adjustment Brightness, contrast, hue, saturation and gain
Video Info Channel title, time, motion detection, masking
Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection
activation options: alarm, recording, snapshot, log and e-mail
Audio
Audio Ouput 1-channel RCA
Bidirectional Talk Reuses first audio input channel
Audio Bit Rate 128/64/10.2 Kbps
Audio Comp. G.711a/G.711u/PCM
Network
Network 1-channel wire Ethernet port, 10/100 Base-T Ethernet
Network Protocols Standard HTTP, TCP/IP, ARP, IGMP, ICMP, RTSP, RTP,UDP,
RTCP, SMTP, FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP,
Bonjour,SNMP.
Remote Operation Monitor, system setup, file download, log information,
maintenance and upgrade.
Recording
& Backup
Recording Priority Manual>External alarm >Video detect>Schedule
Local Storage 32GB internal
Backup Remote through PSS
Auxilliary
Connectors
Video Output 1-channel BNC analog video out
Audio Input 1-channel RCA
Audio Output 1-channel RCA
Alarm 2-channel input, 1-channel output
Power
Power Through RJ45 connector when connected to POE or 12v .5A
through aux. power connector
Consumption <10W
Env.
Temperature 15F to 140F
IP Rating IP66
Humidity 10-90%
QCN8002B Specifications
18 19
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
System Status Bit stream stats, log, and software version.
Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS
Min. Illumination 0.1LUX/F1.2 (color), 0.01LUX/F1.2 (b/w)
Lens Auto-Iris 3.6@F1-6
Video
Pixel 1920x1080 (1080p)
Day/Night Mode Automatic (ICR) Color/Black & White
Auto Aperture DC drive
Gain Control Manual/Auto
White Balance Auto
Exposure Mode Manual/Auto NTSC: 1/4-1/10000
Video Comp.
Standard
H.264/JPEG/MJPG
Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P
@30fps; Substream 704x480@30fps
Video Bit Rate H.264 32Kbps-8192Kbps
MJPG is adjustable along with bit rate 32-20480
Snapshot 1f/s snapshot. Files saved as JPG
Privacy Mask Maximum 4 privacy zones supported
Video Adjustment Brightness, contrast, hue, saturation and gain
Video Info Channel title, time, motion detection, masking
Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection
activation options: alarm, recording, snapshot, log and e-mail
System
Main Processor Texas Instruments DaVinci high-performance DSP
OS LINUX
System Resources Supports simultaneous real-time network, local record, and
remote operation
User Interface Remote operation through Web Service and PSS
System Status Bit stream stats, log, and software version.
Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS
Min. Illumination 0.1LUX/F1.2 (color), 0.01LUX/F1.2 (b/w)
Lens Auto-Iris 3.6@F1-6
Video
Pixel 1920x1080 (1080p)
Day/Night Mode Automatic (ICR) Color/Black & White
Auto Aperture DC drive
Gain Control Manual/Auto
White Balance Auto
Exposure Mode Manual/Auto NTSC: 1/4-1/10000
Video Comp.
Standard
H.264/JPEG/MJPG
Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P
@30fps; Substream 704x480@30fps
Video Bit Rate H.264 32Kbps-8192Kbps
MJPG is adjustable along with bit rate 32-20480
Snapshot 1f/s snapshot. Files saved as JPG
Privacy Mask Maximum 4 privacy zones supported
Video Adjustment Brightness, contrast, hue, saturation and gain
Video Info Channel title, time, motion detection, masking
Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection
activation options: alarm, recording, snapshot, log and e-mail
QCN8004B QCN8009D
PICTURE 1-10
PICTURE 1-11 PICTURE 1-12 PICTURE 1-13
In case of forgotten password, the camera’s
Reset button is located above the lens. To
access this button, remove the sun shade
and then unscrew the front of the camera
from the body. Be careful to not leave finger
prints or dust on the inside of the lens when
replacing.
In case of forgotten password, the camera’s
Reset button is located above the lens. To
access this button, unscrew the lens collar
from the camera body. Be careful to not leave
finger prints or dust on the inside of the lens
when replacing.
Reset Button
20 21
In addition to its video surveillance functions, the QCN8010Z is able to accept input from other
devices and utilize them to trigger recording or alert actions when it is being used in a stand-
alone role. The camera also has a slot for a 32GB Micro SD Card to serve as internal memory
allowing it to record video and still images without the need for an NVR.
By using the audio input and output to connect both a microphone and speaker - and with
similar audio equipment on the user’s end, two-way communication can take place. Two
alarm sensors can be connected to the alarm block with a single output to an audible alarm,
an external alarm input or to a DVR. When used with an NVR or on a network, the alarm signal
can trigger recording and its signal can be transmitted via the Cat 5 cable to an NVR.
1
2
3
4
5
# Item Function
1 RJ45 (Ethernet) Port For network connectivity, video output and power input (via
POE)
2 Alarm 2 Alarm inputs 1 Output
3 Audio In Input for optional microphone
4 Power For use without POE
5 Audio Out Connect to speaker
QCN8010Z
Protective Shipping Collar
Remove and discard.
Reset Button
Micro SD Card Slot
MOUNTING YOUR CAMERA
Your camera is designed to mount directly
to an overhead surface or to a wall using the
included bracket. The appropriate assembly
and mounting instructions are presented on
the next pages. Both methods will require
you to open the camera by loosening the
three housing bolts using included torx (star)
wrench. It is not recommended to remove
them from the camera cover.
Remove and discard the foam insert from around the camera head. This protective packaging
will interfere with camera movement.
We have also included fabric gloves with your camera to help you prevent getting fingerprints
or scratches inside or outside of the clear glass dome or camera lens. Handle the camera with
care at all times - especially when the cover has been removed. Do not attempt to move the
camera lens by hand to avoid damaging the mechanism.
Once you’ve determined the proper position and location for the camera, use the included
mounting template to drill the holes for the plastic anchors and cable (if needed).
HD
x3
PICTURE 1-14
PICTURE 1-15
PICTURE 1-16
22 23
Ceiling Mount
Mounting the camera to an overhead surface will be by attaching the camera’s base directly to the
surface using screws and anchors as needed. We have included screws and plastic anchors suitable
to most situations, but you must use your judgement regarding whether they are suitable for your
specific situation and mounting surface. The mounting surface and hardware must be sturdy and able
to hold at least five times the camera’s total weight.
1. Use the included adhesive mounting template
to drill the mounting holes - and the hole for
the cable to pass through, if needed.
2. Insert anchors into the holes - if needed.
3. If you will be running the camera cable through
the mounting surface, make the connection
to the RG45 cable at this time. Feed the cable
into the hole, making certain that it does
not subject to pinching, tight bends or other
severe constrictions as this could damage the
cable and lead to loss of control and video.
4. Line up the mounting holes on the base of the
camera to the holes in your mounting surface
and secure the camera
5. Reattach the camera’s cover. Take care to
remove dust, debris or fingerprints from inside
clear dome beforehand.
HD
HD
PICTURE 1-17
PICTURE 1-18
Wall Mount
Mounting the camera to a wall or other vertical surface will utilize the included adaptor plate and
swan neck mounting bracket. You must purchase screws, bolts or anchors suitable for your specific
situation and mounting surface. The mounting surface and hardware must be sturdy and able to hold
at least five times the camera’s total weight.
1. Use the mounting plate as a template to locate
and drill the mounting holes. If the cables will
be running through the mounting surface, drill
a hole for them at this time as well.
2. Run the camera’s cables through the central
hole in the adapter plate.
3. Use the included bolts to attach the plate to
the base of the camera.
4. Reattach the camera’s cover. Take care to
remove dust, debris or fingerprints from inside
clear dome beforehand.
5. Feed the cables through the swan neck
mount.
6. Attach the camera/adapter assembly to the
mount by inserting the threaded collar into the
mount and rotating until it is tight.
7. Tighten the retaining screw on the mount.
8.
Connect camera to cable and feed cables into
hole in mounting surface, if needed.
9. Attach mount to surface.
OPERATION
The Quick Installation Poster that came with your camera provides basic instruction on
how to connect, program and operate your camera. Further detailed instruction is provided in
the User Manual included on the CD that also accompanied your NVR.
RESET BUTTON AND SD CARD
The QCN8010Z has a Reset button accessible only when the camera cover has been
removed. This is only for use if the camera becomes inoperable.
The QCN8010Z also has a slot for a Micro SD card which allows the camera to record images
and video when it is operating on its own network (ie; not directly connected to the NVR with
the Ethernet cable. Please see Section 3.5 for instructions on recording with an SD card.
SPECIFICATIONS
NOTE! Unlike an analog PTZ camera, an IP PTZ camera does not need a
RS485 connection to the recorder to control its movements. Control signals
will be sent to the camera via the attached Ethernet cable whether the camera
is directly connected to an NVR or remotely connected via the Internet.
Camera Type PTZ
Camera Technology IP
Image Sensor size 1/3 inch Sony Exmor
Image Sensor Type CMOS
Image Resolution 1920 x 1080
Megapixels (digital) 2
Effective Pixels 1944 x 1092
Lens Size 3mm to 9mm (3X Optical Zoom- 16X Digital Zoom)
Angle of View (horizontal) 31° to 93°
IR Cut Filter Yes
24 25
Night Vision
IR LEDS None
Infrared Wavelength Not Applicable
Min Lux Illumination Color 0.05/B&W 0.0005 F1.2 Auto ICR
Night Vision Range Not Applicable
Additional Image Features
Auto Iris Yes
On Screen Display Yes
Backlight Compensation Yes BLC/HLC
Electronic Shutter 1/1 – 1/30,000s
Gain Control Auto/Manual
Wide Dynamic Range DWDR
Noise Reduction 2D/3D
PTZ
Horizontal Rotation 0-355°
Vertical Tilt 2-90°
Preset and Cruise Pat-
terns
255 Pelco, (80 DH-SD), 5 Pattern, 8 Tour, 5 Auto Scan, Auto
Pan
Audio
Audio Microphone Supports external microphone
Audio Range Dependent on external microphone
Connectivity
Connector Types RJ45/POE
External Connections RJ45, Audio in/out, Alarm 2 in 1 out, RS485, SD memory
Wireless No
Remote Monitoring
Use as Standalone Yes
Compatible Mobile
Devices
iPhone/iPad, Android, Windows Phone 7.5/8
Compatible Systems NVRs
Power
Power Supply POE or 12 V 1.5A
Power Consumption 15W
Physical
Weatherproof Yes
IP Rating 66
Body Construction Metal
Mounting Hardware Screws, wall mount, ceiling mount
Weight 3 lbs
Dimensions (WxH) 6.25 x 5.25
Operating Temperature 14°F – 131°F
26 27
The QCN8014Z is a pan-tilt-camera with 12x
optical and 16x digital zoom. The camera
also has a slot for a 64GB Micro SD Card to
serve as internal memory allowing it to record
video and still images without the need for
an NVR.
It also supports external alarm and audio
inputs. It is able to accept input from other
devices and utilize them to trigger recording
or alert actions when it is being used in a
stand-alone role. It is able to support up to
two external alarm inputs as well as a single
output. The audio input and output allows
the user to connect both a microphone and
speaker to the camera. When used along
with similar equipment on the users end -
including through a mobile device - two-way
communication can take place.
Due to customer feedback, the wire leads
are unfinished leaving it to the user to attach
connectors as needed. If the additional
functionality is not needed, the entire cable
is easier to pass through the mount. It is
recommended that unused wire leads be
wrapped in electrical tape. The wire leads are
identified below.
QCN8014Z
PICTURE 1-19
Wire Color Purpose
Red Alarm COM
Brown Alarm Out
White Alarm In 1
Blue Alarm In 2
Gray Audio Out
Black Ground
Green Audio Ground
Purple Audio In
The camera’s cable also includes the POE socket and an additional power socket for use with
the included 24V power supply if the camera is not directly connected to the NVR via a POE
port. Most Q-See NVRs such as the QC828, QC838 and QC8116 can power the camera
through their built-in POE ports.
Protective Shipping Collar
Remove and discard.
Micro SD Card Slot
PICTURE 1-20
PICTURE 1-21
x3
MOUNTING YOUR CAMERA
Your camera is designed to mount to a
wall using the included bracket. Before
mounting, you will need to open the camera
by loosening the three housing bolts
using included torx (star) wrench. It is not
recommended to remove them from the
camera cover.
Remove and discard the foam shipping collar (See Picture 1-20) from around the camera
head. This protective packaging will interfere with camera movement. If you intend to use a
Micro SD card in your camera, you can insert it at this time. You can close the camera after
you are finished.
We have also included fabric gloves with your camera to help you prevent getting fingerprints
or scratches inside or outside of the clear glass dome or camera lens. Handle the camera with
care at all times - especially when the cover has been removed. Do not attempt to move the
camera lens by hand to avoid damaging the mechanism.
Once you’ve determined the proper position and location for the camera, use the included
mounting template to drill the holes for the plastic anchors and cable (if needed).
Instructions for mounting your camera are on the following page.
28 29
Mounting Instructions
1. Run the included 100’ network cable from the
NVR to the camera’s location or a network port.
2. Use the mounting bracket to mark the position
for the mounting holes. Ensure that the camera
will be horizontal by using a spirit or bubble
level. Also mark location of hole for cables to
pass through the mounting surface.
3. Drill the mounting and cable holes.
4. Insert included mounting anchors into surface.
5. Screw mounting collar onto camera body.
6. Feed the cables through the mount and out the
hole in the back before securing the camera/
collar assembly to the mounting bracket.
7. Tighten the three retaining screws on the collar
so that the camera housing does not turn.
8 Connect the camera cables to the extension
cable.
9. Secure the camera and mount assembly to the
wall using the included screws.
7
9
PICTURE 1-22
OPERATION
The Quick Installation Poster that came with your camera provides basic instruction on
how to connect, program and operate your camera. Further detailed instruction is provided in
the User Manual included on the CD that also accompanied your NVR.
MICRO SD CARD
The QCN8014Z also has a slot for a Micro SD card on the camera head, next to the lens (See
Picture 1-20) which allows the camera to record images and video when it is operating on
its own network (ie; not directly connected to the NVR with the Ethernet cable. Please see
Section 3.5 for instructions on recording with an SD card.
SPECIFICATIONS
NOTE! Unlike an analog PTZ camera, an IP PTZ camera does not need a
RS485 connection to the recorder to control its movements. Control signals
will be sent to the camera via the attached Ethernet cable whether the camera
is directly connected to an NVR or remotely connected via the Internet.
Camera Type PTZ Extreme Weather
Camera Technology IP ONVIF Profile S
Image Sensor size 1/3 inch Sony Exmor
Image Sensor Type CMOS
Image Resolution 1920 x 1080
Megapixels (digital) 2
Effective Pixels 1944 x 1092
Lens Size 5.1mm to 61.2mm (12X Optical Zoom-16X Digital Zoom)
Angle of View (horizontal) 5° to 51°
IR Cut Filter Yes
Night Vision
IR LEDS None
Infrared Wavelength Not Applicable
Min Lux Illumination Color 0.05/B&W 0.005 F1.6 Auto ICR
Night Vision Range Not Applicable
Additional Image Features
Auto Iris None
On Screen Display No
Backlight Compensation Yes BLC/HLC
Electronic Shutter 1/3s – 1/30,000s
Gain Control Auto/Manual
Wide Dynamic Range DWDR
Noise Reduction 2D/3D
30 31
PTZ
Zoom 12x optical 16x digital
Horizontal Rotation 0-360°
Vertical Tilt 2-90°
Preset and Cruise
Patterns
255 Pelco, (80 DH-SD), 5 Pattern, 8 Tour, 5 Auto Scan, Auto
Pan
Audio
Audio Microphone Supports external microphone
Audio Range Dependent on external microphone
Connectivity
Connector Types RJ45/POE+
External Connections RJ45, Audio in/out, Alarm 2 in 1 out,, SD memory (64GB)
Wireless No
Remote Monitoring
Use as Standalone Yes
Compatible Mobile
Devices
iPhone/iPad, Android, Windows Phone 7.5/8
Compatible Systems NVRs
Power
Power Supply POE+ or 24 V 1.5A
Power Consumption 12W (22W Heater on)
Physical
Weatherproof Yes
IP Rating 66
Body Construction Metal
Mounting Hardware Screws, wall mount
Weight 5 lbs
Dimensions (WxH) 7.5 x 9.25
Operating Temperature -40°F – 140°F
32 33
2.1 WHAT ARE IP CAMERAS?
Internet Protocol (IP) or Network cameras differ from conventional video cameras in that each
is a stand-alone device with a built-in processor of its own. Rather than being processed and
encoded on the recorder, the video is instead processed and encoded on the camera itself
before being sent to the recorder. The onboard processor allows the camera to operate on its
own with the video being available directly from the camera itself. The video can be recorded
onto internal memory (depending on model), sent to an FTP drive, accessed by a computer
or be streamed directly to a Digital Network Video Recorder (NVR) using standard network
protocols.
When it is connected to the NVR - whether locally, through a network or over the Internet the
NVR treats an IP camera as a peripheral device with the NVR serving as the control interface
and recording system.
Q-See’s QC-series NVRs feature an industry-exclusive built-in Power Over Ethernet (POE)
block that allows you to connect up to four IP cameras directly to it up to 200 feet away using
RJ-45 (Ethernet) cables without the need to purchase a separate power block or to locate
the cameras near power outlets. The Ethernet cable will both power the camera and deliver
the video signal to your system. Cameras beyond the number of POE ports, or those located
away from the NVR will require a separate power source, such as from the powered port of a
POE hub, or from a power supply. This power source must be located between the camera
and the network. It is not possible to power a camera through a network or over the Internet
using a POE port.
Cameras connecting to your system over a network (local or Internet) will also ultimately
connect through your network’s router and their signal will be received by the NVR through its
Network port. Cameras located outside of the network, and those being used as stand-alone
devices, will be accessed by using their web address - whether by entering it into the NVR, a
web browser, or through a surveillance program.
CONNECTING IP CAMERAS
CHAPTER 2
2.2 CONNECTING AN IP CAMERA
LOCALLY CONNECTING TO AN NVR
Your IP camera delivers video through a standard Cat 5, 5A or 6 Ethernet cable connected
to the RJ-45 socket at the end of the cable leading from the camera. Under most conditions,
power is delivered to the camera through this cable when it is connected to a POE block.
Regardless of how it is connected to the NVR, it is best to use a continuous length of cable,
whenever possible, rather than multiple short segments as each intervening connection could
result in a small loss of power and signal.
The following directions are for connecting your IP camera(s) to one of Q-See’s QC-Series
NVRs with a built-in POE block of powered Ethernet ports. If you are using another brand of
NVR, please consult that system’s user manual.
STEP 1. Connect one of the long
Ethernet cables to the socket on the
wire leading from the camera.
STEP 2. Plug the other end of the
Ethernet cable into any of the Power
over Ethernet (PoE) ports on the back
of the NVR or into a stand-alone POE
block.
In the latter cases, the camera will
also need to be connected to a
network.
STEP 3. Repeat for additional cameras.
PICTURE 2-1
PICTURE 2-2
34 35
Using the Power Over Ethernet Block
Your NVR’s POE block will power up to four cameras while receiving their video signals. This
is the primary and preferred method to connect cameras to your NVR. This feature cannot be
expanded through use of a network switch. These ports are also not to be used to connect
the NVR to a network router. When an IP camera is connected to the NVR through the POE
port, it will receive power immediately, but there may be a delay of up to a minute before the
camera’s signal appears on the screen as the system establishes connectivity.
If you are unsure, and if your camera has
infrared LEDs, you may cup your hand over
the lens area to activate the infrared night
vision mode. You will see a faint red glow
from the LEDs confirming that the camera
has power.
NVR
POE
Block
POE
Block
NVR
POE
Block
POE
Block
Network
Network
Port
POE
Router
NVR
POE
Block
POE
Block
POE
Router/
Modem
POE
Router/
Modem
NetworkNetwork
Port
Internet
Internet
PICTURE 2-3
NVR
POE
Block
POE
Block
Network
Network
Port
POE
Router
NVR
POE
Block
POE
Block
POE
Router/
Modem
POE
Router/
Modem
NetworkNetwork
Port
Internet
Internet
Alternately, if your NVR was bundled with cameras, they may include a power input as
additional power option. You will need to acquire a power adapter that matches the ratings
listed on the camera itself if you are not connecting them to a POE.
The NVR will connect to these cameras through the same cable that it uses to communicate
with the network.
PICTURE 2-4
CAMERAS CONNECTED THROUGH A NETWORK
There are two types of networks – local (LAN or Intranet) and Internet (or WAN). Cameras can
be accessed by the NVR over both types.
Local Networks
For cameras positioned too far away to
reasonably run a network cable directly to the
NVR, you can connect it to the same network
as the NVR and the system will be able to
access and use them.
Ultimately, each camera will have to connect
to the same router that the NVR is connected
to. They will need to be connected to a
power source on their side of the network -
preferably a POE - as the POE block on the
NVR itself is unable to provide power through
the network.
NVR
POE
Block
POE
Block
POE
Router/
Modem
POE
Router/
Modem
NetworkNetwork
Port
Internet
Internet
Connections Over the Internet
A third connection option is via the Internet.
This method is more complicated, but it
allows the user to view cameras that are
located in a completely different building –
or region – from the NVR itself. In essence,
your NVR will be remotely monitoring those
cameras. As such, the user will need to
forward ports using the IP Tool software
included on the Manuals and Software
CD to obtain the IP address for any camera
that will be accessed over the Internet. Full
instructions are covered in Chapter 2.
PICTURE 2-5
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