Q-See QCN8014Z, QCN7001B, QCN8001D, QCN8009D, QCN8010Z Technical Manual

...

QC SERIES IP CAMERAS

USER MANUAL

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.

Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support beneﬁts, you’ll receive notiﬁcations of product updates along with free downloadable ﬁrmware updates for your NVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

About this Manual

This manual is written for the Q-See’s QCN series of IP Cameras and was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, and the different capabilities of the three models additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.Q-see.com to check for the latest ﬁrmware updates and product announcements.

This manual covers the setup and local operation of the IP cameras whether used in conjunction with an NVR or as stand-alone devices. Instructions for use with an NVR is written speciﬁcally with Q-See’s QC-Series NVRs. If you are using another brand, please consult your system’s manual for conﬁguration instructions. The QC-Series User Manual and Remote Monitoring Guide will both be useful in conﬁguring your system. Both are included on the CD that accompanied your NVR and can likewise be found on www.Q-See.com/support.

Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

IMPORTANT! Red boxes with this icon indicate warnings. To prevent

possible injury or damage to the product, read all warnings before use.

NOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system.

© 2011-2013 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable

form without prior written approval. Trademarks: All brand names and products are trademarks or registered trademarks of their

respective owners.

Q-See is a registered trademark of DPS, Inc. Disclaimer: The information in this document is subject to change without notice. The

manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.

Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

Version 2.1 2/15/14

2 3

TABLE OF CONTENTS

1. CAMERA MOUNTING & SPECIFICATIONS 8

Additional Considerations 9

QCN7001B 10

QCN7002D 11

QCN8001D 12

Mounting and Adjusting Dome Cameras 13 Reset Button and SD Card 13

QCN8002B 14

Adjusting the lens 15 SD Card 15

QCN8004B 18

QCN8009D 19

QCN8010Z 20

Mounting Your Camera 21 Operation 23

Reset Button and SD Card 23 Speciﬁcations 23

QCN8014Z 26

Mounting Your Camera 27 Operation 29 Micro SD Card 29 Speciﬁcations 29

2. CONNECTING IP CAMERAS 32

2.1 What are IP Cameras? 32

2.2 Connecting an IP Camera 33

Locally connecting to an NVR 33 Cameras connected through a network 34

2.3 Adding and Removing Cameras in Your System 36

Local cameras 36 Cameras on the same network 36 QC NVR Remote Device menu 37

2.4 Connecting Your Camera to a Remote Network 40

Before you get started 40 Obtaining IP information using IPCONFIG in Windows 41 Testing the Connection 43 Opened ports and Internet IP address 45

2.5 Troubleshooting Network Connections 46

Opening Ports 46 Issues with DHCP 50 Multiple Routers on the Network 51 Conﬁguring ActiveX 54

2.6 Additional Network services 59

Entering the DNS Information into the Camera 61

2.7 Dynamic Domain Name Service (DDNS) 63

3. USING WEB SERVICE 64

3.1 Live View 64

Function Buttons (PC only) 65

3.2 Setup 66

Camera 66 Video 67

3.3 Network 68

TCP/IP 68 Static IP Address 68 PPPoE 69 DDNS 69 IP Filter 69 SMTP (E-Mail) 70 UPnP (Universal Plug ‘n’ Play) 70 Bonjour 70

3.4 Event 71

Motion Detection 71 Video Masking 72 Disconnection 72 IP Conﬂict 72

3.5 Record 73

Record Shedule 73 Snapshot Schedule 73 File Destination Path 74 Record Control 74

3.6 System 75

General 75 Date & Time 75 Account 76 Default 76 Import/Export 76 Auto Maintain 76 Upgrade 76 Information 77 Alarm 78 Logout 78

(Contents continued on next page)

4. PRO SURVEILLANCE SOFTWARE 79

4.1 Installing PRO SURVEILLANCE SOFTWARE (PSS) 79

System Requirements 79 Installing Smart PSS on a PC 79 Installing Smart PSS on a Macintosh 80

4.2 Using Smart PSS 80

Log In 80 Adding A System to PSS 81 Home Page 84 Preview 85 Video Search and Playback 87 Alarms 89 General 91 Device Setup 91 Tour 94 E-Map 95 TV Wall 96 PC-NVR 96

5. MOBILE SURVEILLANCE 97

5.1 iPhone and iPad 97

5.2 Android 102

5.3 BlackBerry 106

5.4 Symbian 109

5.5 Windows Mobile 112

Q-SEE PRODUCT WARRANTY 114

Questions or Comments? Contact Us 114

6 7

CAMERA MOUNTING &

CHAPTER 1

SPECIFICATIONS

When installing your camera, it is important to select a proper site not only for ﬁeld of view, but for other considerations as well:

Distance from viewing/recording device. The further the camera is from the NVR or power source, the higher the chances of signal degradation. Typical 100Ω Ethernet Cable provides acceptable signal at distances up to 330’ (100m). At greater distances, UL-Listed shielded RG59 should be used. The camera’s power supply should be located as near to the camera as possible when the distance exceeds 200’ as the power level will drop over extended distances resulting in a decrease in video quality.

Do not place near high voltage wires or other sources of electrical interference. Electrical interference will degrade the quality of the signal.

Place camera out of reach to avoid damage.

Avoid direct exposure to weather. Do not place the camera where rain or snow will hit the lens

directly nor should the camera be placed so that the sun or bright light shines directly into the lens. Your camera is weatherproof, but it will not work when submerged in water. Ensure that all power and video connections are not directly exposed to water and are protected from the elements.

Do not place camera behind a window. If there is a light source behind the camera, it can cause a reﬂection in the window that will obscure events on the other side of the glass. Likewise, the camera’s infrared LEDs will reﬂect off the glass and shine into the lens, thus degrading the image.

Light levels should be approximately the same between camera and target area. A camera in a brightly-lit area looking into a shaded area, or vice versa, may produce inadequate results.

The above are guidelines and the optimal location for your camera will depend on your unique circumstances. As a general rule, the locations highlighted in green in the picture to the right indicate the best locations to mount your camera. Both locations are sheltered from rain or snow and offer good sight lines to allow your camera to monitor a wide area. Because your camera is weatherproof, it requires less protection than weatherresistant cameras and it can be placed in more exposed locations if needed. Keep in mind that this camera is designed to operate between 14°F to 122°F (-10°C to 50°) with a relative humidity of up to 95%) and consider wind chill and other environmental factors when selecting your location.

Your camera comes with both a ceiling and wall mount. Where you locate your camera will determine which mount you will need to use. The mounting surface must be sturdy and able to hold at least ﬁve times the camera’s total weight.

PICTURE 1-1

Because your camera is weatherproof, it requires less protection than weather-resistant cameras and it can be placed in more exposed locations if needed. Keep in mind that most Q-See cameras are designed to operate between 14°F to 122°F (-10°C to 50°) with a relative humidity of up to 95%) and consider wind chill and other environmental factors when selecting your location.

Specialty cameras are also available from Q-See which are able to operate in more extreme environments.

ADDITIONAL CONSIDERATIONS

Most users prefer to operate their systems with the DVRs recording only when motion is detected. This provides the most efﬁcient use of the hard drive’s capacity, plus making it easier for a recording to be located. However, if the a camera’s location has a lot of “environmental” motion, such as a fan, wind, or the like, you will receive a lot of “false alarms.” Usually, these events can be avoided by simply adjusting the placement of the camera. Other situations may require some ﬁne-tuning of your settings. Chapter 8 Alarms, covers these settings in detail, but some easily avoidable situations are presented below:

TV/Computer Screens. If the camera can see a video screen, it will trigger a motion alarm any time the screen changes, whether there is a video or simply a screen saver. The screen can be masked out as described in Section 4.2. You can also reduce the level of motion sensitivity in speciﬁc areas of the screen by following the instructions in Section 8.3.

Fans/Machinery. Motion is motion and if machinery within the camera’s ﬁeld of view starts automatically, it will cause an alert. Similarly, if the camera is mounted on a wall with machinery on the other side that causes it to vibrate, that can also cause it to detect motion. Moving machinery within the camera’s ﬁeld of view may be masked off as mentioned above, or motion detection may be turned off for that channel. If there is another camera that covers access to the area where the machinery is located, you can set it so that the ﬁrst camera will only be recording when triggered by a motion event detected by this second camera. See “Triggers” in described in Section 8.3.

Bugs. An occasional insect ﬂying through the ﬁeld of view is usually not enough to trigger an alert. However, some ﬂying insects are attracted to infrared light and will swarm the camera. This is usually a temporary situation that occurs at only a certain time of the year. Lighting the area with yellow “bug light” of sufﬁcient brightness can keep the camera operating in daylight mode and keep the infrared LEDs turned off. A second solution is to set the channel to record all the time, and turn motion detection off at night until “bug season” is over. Reducing the motion sensitivity (Section 8.3) can also reduce alerts as can using another camera to trigger recording as described above.

Additionally, keep your cameras clear of spider webs as the movement of the webs due to wind or critters in the web will cause an alert. The reﬂection of the infrared off the webs and back into the camera will also reduce the night vision range.

Snow/Rain. temporarily disabled to avoid false alarms. However, positioning the camera further under shelter, such as closer to the wall and away from the edge of the eaves, can make the rain or snow too small for the camera to notice. Adjusting motion sensitivity may also help in some situations.

As with bugs, this is usually a seaonal event and may require motion detection to be

8 9

QCN7001B

PICTURE 1-2

QCN7002D

PICTURE 1-3

Main Processor Texas Instruments DaVinci high-performance DSP

OS LINUX

System Resources Supports simultaneous real-time network, local record, and

System

remote operation

User Interface Remote operation through Web Service and PSS

Image Sensor 1/3” 1.3 Megapixel Aptina CMOS

Lens 6mm

IR LEDs / Range 30 LED / 100’

Pixel 1280 x 960

Day/Night Mode Electrical Day/Night

Signal/Noise Ratio >50dB

Min. Illumination 0.1LUX/F1.2 (color) 0.05LUX/F1.2 (b/w)

Gain Control Manual/Auto

Video

White Balance Manual/Auto

Exposure Mode Manual/Auto NTSC: 1/3-1/10000

Comp. Standard H.264/JPEG/MJPG

Image Resolution 1.3M (1280x960), 720p (1280x720), D1 (704x480)

Encoding Speed NTSC: 1.3M @15fps + D1@15fps,

720p @30fps + D1@30fps

Video Bit Rate H.264 128Kbps-8192Kbps

Snapshot 1f/s snapshot. Files saved as JPG on computer

Ethernet RJ-45 (10/100Base-T)

Network

Network Functions HTTP, TCP/IP, IPv4/IPv6, ARP, IGMP, ICMP, RTSP, RTP, UDP,

SMTP, FTP, DHCP, DNS, DDNS, PPPoE, UPNP, NTP, Bonjour, SNMP, Onvif

Remote Operation Monitor, Playback, System setting, Log information,

Maintenance & Upgrade

Operation

Power Supply DC12V, PoE

Consumption Max.1.5W

Operating

15°F to +120°F (-10°C to+50°C) Humidity 10%-90%

Environment

Main Processor Texas Instruments DaVinci high-performance DSP

OS LINUX

System

System Resources Supports simultaneous real-time network, local record, and

remote operation

User Interface Remote operation through Web Service and PSS

Image Sensor 1/3” 1.3 Megapixel Aptina CMOS

Lens 3.6mm

Pixel 1280 x 960

Day/Night Mode Electrical Day/Night

Signal/Noise Ratio >50dB

Min. Illumination 0.1LUX/F1.4 (color) 0.05LUX/F1.2 (b/w)

Gain Control Manual/Auto

Video

White Balance Manual/Auto

Exposure Mode Manual/Auto NTSC: 1/3-1/10000

Comp. Standard H.264/JPEG/MJPG

Image Resolution 1.3M (1280x960), 720p (1280x720), D1 (704x480)

Encoding Speed NTSC: 1.3M @15fps + D1@15fps,

720p @30fps + D1@30fps

Video Bit Rate H.264 128Kbps-8192Kbps

Snapshot 1f/s snapshot. Files saved as JPG on computer

Ethernet RJ-45 (10/100Base-T)

Network

Network Functions HTTP, TCP/IP, IPv4/IPv6, ARP, IGMP, ICMP, RTSP, RTP, UDP,

SMTP, FTP, DHCP, DNS, DDNS, PPPoE, UPNP, NTP, Bonjour, SNMP, Onvif

Remote Operation Monitor, Playback, System setting, Log information,

Maintenance & Upgrade

Operation

Power Supply DC12V, PoE

Consumption Max.1.5W

Operating

15°F to +120°F (-10°C to+50°C) Humidity 10%-90%

Environment

10 11

QCN8001D

PICTURE 1-4

Main Processor Texas Instruments DaVinci high-performance DSP

OS LINUX

System Resources Supports simultaneous real-time network, local record, and

System

remote operation

User Interface Remote operation through Web Service and PSS

System Status SD card status, bit stream stats, log, and software version.

Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS

Min. Illumination 0.2LUX/F1.6 (color), 0.01LUX/F1.6 (b/w)

Lens Auto-Iris 3.6@F1-6

Pixel 1920x1080 (1080p)

Day/Night Mode Automatic

Auto Aperture DC drive

Gain Control Fixed/Auto

White Balance Manual/Auto

Exposure Mode Manual/Auto NTSC: 1/4-1/10000

Video

Video Comp. Standard

H.264/JPEG/MJPG

Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P

@30fps; Substream 704x480@30fps

Video Bit Rate H.264 56Kbps-8192Kbps

MJPG is adjustable along with bit rate

Snapshot 1f/s snapshot. Files saved as JPG

Privacy Mask Maximum 4 privacy zones supported

Video Adjustment Brightness, contrast, hue, saturation and gain

Video Info Channel title, time, motion detection, masking

Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection

activation options: alarm, recording, snapshot, log and e-mail

Network 1-channel wire Ethernet port, 10/100 Base-T Ethernet

Network

Network Protocols Standard HTTP, TCP/IP, ARP, IGMP, ICMP, RTSP, RTP,UDP,

RTCP, SMTP, FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP, Bonjour,SNMP.

Remote Operation Monitor, system setup, ﬁle download, log information,

maintenance and upgrade.

Recording

& Backup

Recording Priority Manual>External alarm >Video detect>Schedule

Local Storage 32GB internal

Backup Remote through PSS

Power

Power Through RJ45 connector when connected to POE or 12v .5A

through aux. power connector

Consumption <10W

Temperature 15F to 140F

Env.

IP Rating IP66

Humidity 10-90%

MOUNTING AND ADJUSTING DOME CAMERAS

Remove the camera cover using the included hex wrench to unscrew the three retaining bolts.

The camera’s lens can only be positioned vertically (up and down) with the horizontal direction being determined by how the camera is positioned. Ideally, you should temporarily connect the camera to the NVR (or network) and use the QC View mobile app to determine the best angle for your camera.

Once you’ve determined the proper position and location for the camera, use the included mounting template to drill the holes for the plastic anchors and cable (if needed).

insert the screws into the anchors through the camera base plate and tighten. If the camera is connected, then make ﬁnal adjustments to the lens position. Make sure that the clear dome is free of dust, ﬁngerprints and other contaminants before reattaching the cover.

RESET BUTTON AND SD CARD

Both the QCN7002D and QCN8001D have a Reset button accessible only when the camera cover has been removed. This is only for use if the camera becomes inoperable.

The QCN8001D also has a slot for a Micro SD card which allows the camera to record images and video when it is operating on its own network (ie; not directly connected to the NVR with the Ethernet cable. Please see Section 3.5 for instructions on recording with an SD card.

PICTURE 1-5

12 13

QCN8002B

In addition to its video surveillance functions, the QCN8001B is able to accept input from other devices and either pass their signals back to an NVR, or utilize them to trigger recording or alert actions when it is being used in a stand-alone role. The camera has 32GB of internal memory allowing it to record video and still images without the need for an NVR.

By using the audio input and output to connect both a microphone and speaker - and with similar audio equipment on the user’s end, two-way communication can take place. Two alarm sensors can be connected to the alarm block with a single output to an audible alarm, an external alarm input or to a DVR. When used with an NVR or on a network, the alarm signal can trigger recording and its signal can be transmitted via the Cat 5 cable to an NVR.

ADJUSTING THE LENS

The QCN8001B has a lens that can be manually adjusted between 3.3mm and 12mm. The 3.3mm setting provides a 67° ﬁeld of view. The 12mm setting enlarges subjects by approximately three times compared to the 3.3mm conﬁguration, with the ﬁeld of view narrowing to 22°.

The camera is set at the factory to the 3.3mm position. To adjust the lens, you will have to ﬁrst remove the black cover at the front of the camera by twisting it counter-clockwise. Take care not to damage the cover or the threads during this step.

PICTURE 1-6

# Item Function

1 Storage Internal 32GB memory

2 Reset Resets camera if user is locked out.

3 Audio In Input for optional microphone

4 Audio Out Connect to speaker

5 RJ45 (Ethernet) Port For network connectivity, video output and power input (via

POE)

6 Alarm 2 Alarm inputs 1 Output

7 Power For use without POE

8 Video Out BNC video output (for testing

Once the cover has been removed, you can adjust the zoom and focus using the two knobs located on the lens body behind the LED circuit board. You may need to loosen them by twisting the knob counter-clockwise before making the adjustments. Do not apply excessive force to the knobs as they can snap off, leaving your camera unable to be adjusted.

It is recommended that you have some way to view the camera’s view while making the adjustments to ensure that the image is properly in focus and includes the entire area that you wish to monitor. This can be done using a camera tester connected to the BNC Video Out plug or by connecting it to an NVR where you can monitor it using the video display. A third method would be by connecting the camera to a network using the steps described in Chapter 2 and then accessing it remotely using a mobile device with a sufﬁciently large screen clarity. However, with this method it is important to keep in mind that mobile devices use the lower-quality substream video so ﬁnal adjustments may still need to be made.

SD CARD

The QCN8002B also has a slot for a Micro SD card which allows the camera to record images and video when it is operating on its own network (ie; not directly connected to the NVR with the Ethernet cable. To access, remove the back of the camera by loosening the four screws holding the stand to the camera. Please see Section 3.5 for instructions on recording with an SD card.

PICTURE 1-7

PICTURE 1-8

PICTURE 1-9

14 15

QCN8002B Specifications

Main Processor Texas Instruments DaVinci high-performance DSP

OS LINUX

System Resources Supports simultaneous real-time network, local record, and

remote operation

System

User Interface Remote operation through Web Service and PSS

System Status SD card status, bit stream stats, log, and software version.

Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS

IR LEDs 18

Max IR range 65’

Min. Illumination 0.2LUX/F1.2 (color), 0.01LUX/F1.6 (b/w), 0.0 LUX/F1.2 (w/IR)

Lens Auto-Iris 3.3-12mm@F1-6

Pixel 1920x1080 (1080p)

Day/Night Mode Automatic

Auto Aperture DC drive

Gain Control Fixed/Auto

White Balance Manual/Auto

Exposure Mode Manual/Auto NTSC: 1/4-1/10000

Video Comp.

H.264/JPEG/MJPG

Standard

Video

Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P

@30fps; Substream 704x480@30fps

Video Bit Rate H.264 56Kbps-8192Kbps

MJPG is adjustable along with bit rate

Video Flip Supported

Snapshot 1f/s snapshot. Files saved as JPG

Privacy Mask Maximum 4 privacy zones supported

Video Adjustment Brightness, contrast, hue, saturation and gain

Video Info Channel title, time, motion detection, masking

Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection

activation options: alarm, recording, snapshot, log and e-mail

Audio Ouput 1-channel RCA

Audio

Bidirectional Talk Reuses ﬁrst audio input channel

Audio Bit Rate 128/64/10.2 Kbps

Audio Comp. G.711a/G.711u/PCM

Network 1-channel wire Ethernet port, 10/100 Base-T Ethernet

Network

Network Protocols Standard HTTP, TCP/IP, ARP, IGMP, ICMP, RTSP, RTP,UDP,

RTCP, SMTP, FTP, DHCP, DNS, DDNS, PPPOE, UPNP, NTP, Bonjour,SNMP.

Remote Operation Monitor, system setup, ﬁle download, log information,

maintenance and upgrade.

Recording

& Backup

Recording Priority Manual>External alarm >Video detect>Schedule

Local Storage 32GB internal

Backup Remote through PSS

Connectors

Video Output 1-channel BNC analog video out

Auxilliary

Audio Input 1-channel RCA

Audio Output 1-channel RCA

Alarm 2-channel input, 1-channel output

Power

Power Through RJ45 connector when connected to POE or 12v .5A

through aux. power connector

Consumption <10W

Temperature 15F to 140F

Env.

IP Rating IP66

Humidity 10-90%

16 17

QCN8004B QCN8009D

In case of forgotten password, the camera’s Reset button is located above the lens. To access this button, remove the sun shade and then unscrew the front of the camera from the body. Be careful to not leave ﬁnger prints or dust on the inside of the lens when replacing.

In case of forgotten password, the camera’s Reset button is located above the lens. To access this button, unscrew the lens collar from the camera body. Be careful to not leave ﬁnger prints or dust on the inside of the lens when replacing.

Reset Button

PICTURE 1-10

PICTURE 1-11 PICTURE 1-12 PICTURE 1-13

Main Processor Texas Instruments DaVinci high-performance DSP

OS LINUX

System Resources Supports simultaneous real-time network, local record, and

System

remote operation

User Interface Remote operation through Web Service and PSS

System Status Bit stream stats, log, and software version.

Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS

Min. Illumination 0.1LUX/F1.2 (color), 0.01LUX/F1.2 (b/w)

Lens Auto-Iris 3.6@F1-6

Pixel 1920x1080 (1080p)

Day/Night Mode Automatic (ICR) Color/Black & White

Auto Aperture DC drive

Gain Control Manual/Auto

White Balance Auto

Exposure Mode Manual/Auto NTSC: 1/4-1/10000

Video

Video Comp. Standard

H.264/JPEG/MJPG

Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P

@30fps; Substream 704x480@30fps

Video Bit Rate H.264 32Kbps-8192Kbps

MJPG is adjustable along with bit rate 32-20480

Snapshot 1f/s snapshot. Files saved as JPG

Privacy Mask Maximum 4 privacy zones supported

Video Adjustment Brightness, contrast, hue, saturation and gain

Video Info Channel title, time, motion detection, masking

Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection

activation options: alarm, recording, snapshot, log and e-mail

Main Processor Texas Instruments DaVinci high-performance DSP

OS LINUX

System Resources Supports simultaneous real-time network, local record, and

System

remote operation

User Interface Remote operation through Web Service and PSS

System Status Bit stream stats, log, and software version.

Image Sensor 1/3” 2.0 Mp SONY progressive scan Exmor CMOS

Min. Illumination 0.1LUX/F1.2 (color), 0.01LUX/F1.2 (b/w)

Lens Auto-Iris 3.6@F1-6

Pixel 1920x1080 (1080p)

Day/Night Mode Automatic (ICR) Color/Black & White

Auto Aperture DC drive

Gain Control Manual/Auto

White Balance Auto

Exposure Mode Manual/Auto NTSC: 1/4-1/10000

Video

Video Comp. Standard

H.264/JPEG/MJPG

Video Frame Rate NTSC: Main stream 1080P @30fps, 1.3M @30fps, 720P

@30fps; Substream 704x480@30fps

Video Bit Rate H.264 32Kbps-8192Kbps

MJPG is adjustable along with bit rate 32-20480

Snapshot 1f/s snapshot. Files saved as JPG

Privacy Mask Maximum 4 privacy zones supported

Video Adjustment Brightness, contrast, hue, saturation and gain

Video Info Channel title, time, motion detection, masking

Motion Detect 396 (18x22) zones. Six sensitivity levels. Motion detection

activation options: alarm, recording, snapshot, log and e-mail

18 19

QCN8010Z

In addition to its video surveillance functions, the QCN8010Z is able to accept input from other devices and utilize them to trigger recording or alert actions when it is being used in a standalone role. The camera also has a slot for a 32GB Micro SD Card to serve as internal memory allowing it to record video and still images without the need for an NVR.

PICTURE 1-14

Protective Shipping Collar Remove and discard.

Reset Button

Micro SD Card Slot

PICTURE 1-15

MOUNTING YOUR CAMERA

Your camera is designed to mount directly to an overhead surface or to a wall using the included bracket. The appropriate assembly and mounting instructions are presented on the next pages. Both methods will require you to open the camera by loosening the three housing bolts using included torx (star) wrench. It is not recommended to remove them from the camera cover.

Remove and discard the foam insert from around the camera head. This protective packaging will interfere with camera movement.

PICTURE 1-16

We have also included fabric gloves with your camera to help you prevent getting ﬁngerprints

# Item Function

1 RJ45 (Ethernet) Port For network connectivity, video output and power input (via

POE)

2 Alarm 2 Alarm inputs 1 Output

3 Audio In Input for optional microphone

4 Power For use without POE

5 Audio Out Connect to speaker

or scratches inside or outside of the clear glass dome or camera lens. Handle the camera with care at all times - especially when the cover has been removed. Do not attempt to move the camera lens by hand to avoid damaging the mechanism.

Once you’ve determined the proper position and location for the camera, use the included mounting template to drill the holes for the plastic anchors and cable (if needed).

20 21

Ceiling Mount

Mounting the camera to an overhead surface will be by attaching the camera’s base directly to the surface using screws and anchors as needed. We have included screws and plastic anchors suitable to most situations, but you must use your judgement regarding whether they are suitable for your speciﬁc situation and mounting surface. The mounting surface and hardware must be sturdy and able to hold at least ﬁve times the camera’s total weight.

1. Use the included adhesive mounting template to drill the mounting holes - and the hole for the cable to pass through, if needed.

2. Insert anchors into the holes - if needed.

3. If you will be running the camera cable through the mounting surface, make the connection to the RG45 cable at this time. Feed the cable into the hole, making certain that it does not subject to pinching, tight bends or other severe constrictions as this could damage the cable and lead to loss of control and video.

4. Line up the mounting holes on the base of the camera to the holes in your mounting surface and secure the camera

5. Reattach the camera’s cover. Take care to remove dust, debris or ﬁngerprints from inside clear dome beforehand.

Wall Mount

Mounting the camera to a wall or other vertical surface will utilize the included adaptor plate and swan neck mounting bracket. You must purchase screws, bolts or anchors suitable for your speciﬁc situation and mounting surface. The mounting surface and hardware must be sturdy and able to hold at least ﬁve times the camera’s total weight.

1. Use the mounting plate as a template to locate and drill the mounting holes. If the cables will be running through the mounting surface, drill a hole for them at this time as well.

2. Run the camera’s cables through the central hole in the adapter plate.

3. Use the included bolts to attach the plate to the base of the camera.

4. Reattach the camera’s cover. Take care to remove dust, debris or ﬁngerprints from inside clear dome beforehand.

5. Feed the cables through the swan neck mount.

6. Attach the camera/adapter assembly to the mount by inserting the threaded collar into the mount and rotating until it is tight.

7. Tighten the retaining screw on the mount.

Connect camera to cable and feed cables into

hole in mounting surface, if needed.

9. Attach mount to surface.

PICTURE 1-17

PICTURE 1-18

OPERATION

The Quick Installation Poster that came with your camera provides basic instruction on how to connect, program and operate your camera. Further detailed instruction is provided in the User Manual included on the CD that also accompanied your NVR.

NOTE! Unlike an analog PTZ camera, an IP PTZ camera does not need a RS485 connection to the recorder to control its movements. Control signals will be sent to the camera via the attached Ethernet cable whether the camera is directly connected to an NVR or remotely connected via the Internet.

RESET BUTTON AND SD CARD

The QCN8010Z has a Reset button accessible only when the camera cover has been removed. This is only for use if the camera becomes inoperable.

The QCN8010Z also has a slot for a Micro SD card which allows the camera to record images and video when it is operating on its own network (ie; not directly connected to the NVR with the Ethernet cable. Please see Section 3.5 for instructions on recording with an SD card.

SPECIFICATIONS

Camera Type PTZ

Camera Technology IP

Image Sensor size 1/3 inch Sony Exmor

Image Sensor Type CMOS

Image Resolution 1920 x 1080

Megapixels (digital) 2

Effective Pixels 1944 x 1092

Lens Size 3mm to 9mm (3X Optical Zoom- 16X Digital Zoom)

Angle of View (horizontal) 31° to 93°

IR Cut Filter Yes

22 23

Night Vision

IR LEDS None

Infrared Wavelength Not Applicable

Min Lux Illumination Color 0.05/B&W 0.0005 F1.2 Auto ICR

Night Vision Range Not Applicable

Additional Image Features

Auto Iris Yes

On Screen Display Yes

Backlight Compensation Yes BLC/HLC

Electronic Shutter 1/1 – 1/30,000s

Gain Control Auto/Manual

Wide Dynamic Range DWDR

Noise Reduction 2D/3D

PTZ

Horizontal Rotation 0-355°

Vertical Tilt 2-90°

Preset and Cruise Patterns

Audio

Audio Microphone Supports external microphone

Audio Range Dependent on external microphone

Connectivity

Connector Types RJ45/POE

External Connections RJ45, Audio in/out, Alarm 2 in 1 out, RS485, SD memory

Wireless No

Remote Monitoring

Use as Standalone Yes

Compatible Mobile Devices

Compatible Systems NVRs

Power

Power Supply POE or 12 V 1.5A

Power Consumption 15W

255 Pelco, (80 DH-SD), 5 Pattern, 8 Tour, 5 Auto Scan, Auto Pan

iPhone/iPad, Android, Windows Phone 7.5/8

Physical

Weatherproof Yes

IP Rating 66

Body Construction Metal

Mounting Hardware Screws, wall mount, ceiling mount

Weight 3 lbs

Dimensions (WxH) 6.25 x 5.25

Operating Temperature 14°F – 131°F

24 25

QCN8014Z

The QCN8014Z is a pan-tilt-camera with 12x optical and 16x digital zoom. The camera also has a slot for a 64GB Micro SD Card to serve as internal memory allowing it to record video and still images without the need for an NVR.

It also supports external alarm and audio inputs. It is able to accept input from other devices and utilize them to trigger recording or alert actions when it is being used in a stand-alone role. It is able to support up to two external alarm inputs as well as a single output. The audio input and output allows the user to connect both a microphone and speaker to the camera. When used along with similar equipment on the users end including through a mobile device - two-way communication can take place.

Due to customer feedback, the wire leads are unﬁnished leaving it to the user to attach connectors as needed. If the additional functionality is not needed, the entire cable is easier to pass through the mount. It is recommended that unused wire leads be wrapped in electrical tape. The wire leads are identiﬁed below.

The camera’s cable also includes the POE socket and an additional power socket for use with the included 24V power supply if the camera is not directly connected to the NVR via a POE port. Most Q-See NVRs such as the QC828, QC838 and QC8116 can power the camera through their built-in POE ports.

Wire Color Purpose

Red Alarm COM

Brown Alarm Out

White Alarm In 1

Blue Alarm In 2

Gray Audio Out

Black Ground

Green Audio Ground

Purple Audio In

PICTURE 1-19

Protective Shipping Collar Remove and discard.

Micro SD Card Slot

PICTURE 1-20

MOUNTING YOUR CAMERA

Your camera is designed to mount to a wall using the included bracket. Before mounting, you will need to open the camera by loosening the three housing bolts using included torx (star) wrench. It is not recommended to remove them from the camera cover.

Remove and discard the foam shipping collar (See Picture 1-20) from around the camera head. This protective packaging will interfere with camera movement. If you intend to use a Micro SD card in your camera, you can insert it at this time. You can close the camera after you are ﬁnished.

We have also included fabric gloves with your camera to help you prevent getting ﬁngerprints or scratches inside or outside of the clear glass dome or camera lens. Handle the camera with care at all times - especially when the cover has been removed. Do not attempt to move the camera lens by hand to avoid damaging the mechanism.

Once you’ve determined the proper position and location for the camera, use the included mounting template to drill the holes for the plastic anchors and cable (if needed).

Instructions for mounting your camera are on the following page.

PICTURE 1-21

26 27

Mounting Instructions

1. Run the included 100’ network cable from the

NVR to the camera’s location or a network port.

2. Use the mounting bracket to mark the position

for the mounting holes. Ensure that the camera will be horizontal by using a spirit or bubble level. Also mark location of hole for cables to pass through the mounting surface.

3. Drill the mounting and cable holes.

4. Insert included mounting anchors into surface.

5. Screw mounting collar onto camera body.

6. Feed the cables through the mount and out the

hole in the back before securing the camera/ collar assembly to the mounting bracket.

7. Tighten the three retaining screws on the collar

so that the camera housing does not turn.

8 Connect the camera cables to the extension

cable.

9. Secure the camera and mount assembly to the

wall using the included screws.

PICTURE 1-22

OPERATION

MICRO SD CARD

The QCN8014Z also has a slot for a Micro SD card on the camera head, next to the lens (See

Picture 1-20) which allows the camera to record images and video when it is operating on

its own network (ie; not directly connected to the NVR with the Ethernet cable. Please see Section 3.5 for instructions on recording with an SD card.

SPECIFICATIONS

Camera Type PTZ Extreme Weather

Camera Technology IP ONVIF Proﬁle S

Image Sensor size 1/3 inch Sony Exmor

Image Sensor Type CMOS

Image Resolution 1920 x 1080

Megapixels (digital) 2

Effective Pixels 1944 x 1092

Lens Size 5.1mm to 61.2mm (12X Optical Zoom-16X Digital Zoom)

Angle of View (horizontal) 5° to 51°

IR Cut Filter Yes

Night Vision

IR LEDS None

Infrared Wavelength Not Applicable

Min Lux Illumination Color 0.05/B&W 0.005 F1.6 Auto ICR

Night Vision Range Not Applicable

Additional Image Features

Auto Iris None

On Screen Display No

Backlight Compensation Yes BLC/HLC

Electronic Shutter 1/3s – 1/30,000s

Gain Control Auto/Manual

Wide Dynamic Range DWDR

Noise Reduction 2D/3D

28 29

PTZ

Zoom 12x optical 16x digital

Horizontal Rotation 0-360°

Vertical Tilt 2-90°

Preset and Cruise Patterns

Audio

Audio Microphone Supports external microphone

Audio Range Dependent on external microphone

Connectivity

Connector Types RJ45/POE+

External Connections RJ45, Audio in/out, Alarm 2 in 1 out,, SD memory (64GB)

Wireless No

Remote Monitoring

Use as Standalone Yes

Compatible Mobile Devices

Compatible Systems NVRs

Power

Power Supply POE+ or 24 V 1.5A

Power Consumption 12W (22W Heater on)

Physical

Weatherproof Yes

IP Rating 66

Body Construction Metal

Mounting Hardware Screws, wall mount

Weight 5 lbs

Dimensions (WxH) 7.5 x 9.25

Operating Temperature -40°F – 140°F

255 Pelco, (80 DH-SD), 5 Pattern, 8 Tour, 5 Auto Scan, Auto Pan

iPhone/iPad, Android, Windows Phone 7.5/8

30 31

CONNECTING IP CAMERAS

CHAPTER 2

2.1 WHAT ARE IP CAMERAS?

Internet Protocol (IP) or Network cameras differ from conventional video cameras in that each is a stand-alone device with a built-in processor of its own. Rather than being processed and encoded on the recorder, the video is instead processed and encoded on the camera itself before being sent to the recorder. The onboard processor allows the camera to operate on its own with the video being available directly from the camera itself. The video can be recorded onto internal memory (depending on model), sent to an FTP drive, accessed by a computer or be streamed directly to a Digital Network Video Recorder (NVR) using standard network protocols.

When it is connected to the NVR - whether locally, through a network or over the Internet the NVR treats an IP camera as a peripheral device with the NVR serving as the control interface and recording system.

Q-See’s QC-series NVRs feature an industry-exclusive built-in Power Over Ethernet (POE) block that allows you to connect up to four IP cameras directly to it up to 200 feet away using RJ-45 (Ethernet) cables without the need to purchase a separate power block or to locate the cameras near power outlets. The Ethernet cable will both power the camera and deliver the video signal to your system. Cameras beyond the number of POE ports, or those located away from the NVR will require a separate power source, such as from the powered port of a POE hub, or from a power supply. This power source must be located between the camera and the network. It is not possible to power a camera through a network or over the Internet using a POE port.

2.2 CONNECTING AN IP CAMERA

LOCALLY CONNECTING TO AN NVR

Your IP camera delivers video through a standard Cat 5, 5A or 6 Ethernet cable connected to the RJ-45 socket at the end of the cable leading from the camera. Under most conditions, power is delivered to the camera through this cable when it is connected to a POE block. Regardless of how it is connected to the NVR, it is best to use a continuous length of cable, whenever possible, rather than multiple short segments as each intervening connection could result in a small loss of power and signal.

The following directions are for connecting your IP camera(s) to one of Q-See’s QC-Series NVRs with a built-in POE block of powered Ethernet ports. If you are using another brand of NVR, please consult that system’s user manual.

STEP 1. Connect one of the long

Ethernet cables to the socket on the wire leading from the camera.

Cameras connecting to your system over a network (local or Internet) will also ultimately connect through your network’s router and their signal will be received by the NVR through its Network port. Cameras located outside of the network, and those being used as stand-alone devices, will be accessed by using their web address - whether by entering it into the NVR, a web browser, or through a surveillance program.

STEP 2. Plug the other end of the

Ethernet cable into any of the Power over Ethernet (PoE) ports on the back of the NVR or into a stand-alone POE block.

In the latter cases, the camera will

also need to be connected to a network.

STEP 3. Repeat for additional cameras.

PICTURE 2-1

PICTURE 2-2

32 33

Using the Power Over Ethernet Block

NVR

POE

Block

POE

Block

Network

Port

POE

Router

NVR

POE

Block

POE

Block

POE

Router/

Modem

POE

Router/

Modem

NetworkNetwork

Port

Internet

NVR

POE

Block

POE

Block

POE

Router/

Modem

POE

Router/ Modem

NetworkNetwork

Port

Internet

Your NVR’s POE block will power up to four cameras while receiving their video signals. This is the primary and preferred method to connect cameras to your NVR. This feature cannot be expanded through use of a network switch. These ports are also not to be used to connect the NVR to a network router. When an IP camera is connected to the NVR through the POE port, it will receive power immediately, but there may be a delay of up to a minute before the camera’s signal appears on the screen as the system establishes connectivity.

If you are unsure, and if your camera has infrared LEDs, you may cup your hand over the lens area to activate the infrared night vision mode. You will see a faint red glow from the LEDs conﬁrming that the camera has power.

NVR

POE

Block

PICTURE 2-3

CAMERAS CONNECTED THROUGH A NETWORK

There are two types of networks – local (LAN or Intranet) and Internet (or WAN). Cameras can be accessed by the NVR over both types.

Connections Over the Internet

A third connection option is via the Internet. This method is more complicated, but it allows the user to view cameras that are located in a completely different building – or region – from the NVR itself. In essence, your NVR will be remotely monitoring those cameras. As such, the user will need to forward ports using the IP Tool software included on the Manuals and Software CD to obtain the IP address for any camera that will be accessed over the Internet. Full instructions are covered in Chapter 2.

NVR

Router/

NetworkNetwork

Modem

Port

POE

Block

PICTURE 2-5

Internet

Router/

Modem

POE

Local Networks

For cameras positioned too far away to reasonably run a network cable directly to the NVR, you can connect it to the same network as the NVR and the system will be able to access and use them.

Ultimately, each camera will have to connect to the same router that the NVR is connected to. They will need to be connected to a power source on their side of the network preferably a POE - as the POE block on the NVR itself is unable to provide power through the network.

Alternately, if your NVR was bundled with cameras, they may include a power input as additional power option. You will need to acquire a power adapter that matches the ratings listed on the camera itself if you are not connecting them to a POE.

The NVR will connect to these cameras through the same cable that it uses to communicate with the network.

NVR

Network

Port

POE

Block

PICTURE 2-4

Router

POE

34 35

+ 40 hidden pages