ICX35-HWC
Industrial Cellular Gateway
3G/4G LTE
October 26, 2018
USER MANUAL
For professional users in the European Union
If you wish to discard electrical and electronic equipment (EEE), please contact your dealer or supplier
for further information.
Warning – Cancer and Reproductive Harm – www.P65Warnings.ca.gov
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compliments or complaints about our products, documentation, or support, please write or call us.
ProSoft Technology, Inc.
+1 (661) 716-5100
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support@prosoft-technology.com
ICX35-HWC User Manual
Rev. 1.4.90
October 26, 2018
ProSoft Technology®, is a registered copyright of ProSoft Technology, Inc. All other brand or product names are or
may be trademarks of, and are used to identify products and services of, their respective owners.
In an effort to conserve paper, ProSoft Technology no longer includes printed manuals with our product shipments.
User Manuals, Datasheets, Sample Ladder Files, and Configuration Files are provided at our web site:
www.prosoft-technology.com
Content Disclaimer
This documentation is not intended as a substitute for and is not to be used for determining suitability or reliability of
these products for specific user applications. It is the duty of any such user or integrator to perform the appropriate
and complete risk analysis, evaluation and testing of the products with respect to the relevant specific application or
use thereof. Neither ProSoft Technology nor any of its affiliates or subsidiaries shall be responsible or liable for
misuse of the information contained herein. Information in this document including illustrations, specifications and
dimensions may contain technical inaccuracies or typographical errors. ProSoft Technology makes no warranty or
representation as to its accuracy and assumes no liability for and reserves the right to correct such inaccuracies or
errors at any time without notice. If you have any suggestions for improvements or amendments or have found errors
in this publication, please notify us.
No part of this document may be reproduced in any form or by any means, electronic or mechanical, including
photocopying, without express written permission of ProSoft Technology. All pertinent state, regional, and local safety
regulations must be observed when installing and using this product. For reasons of safety and to help ensure
compliance with documented system data, only the manufacturer should perform repairs to components. When
devices are used for applications with technical safety requirements, the relevant instructions must be followed.
Failure to use ProSoft Technology software or approved software with our hardware products may result in injury,
harm, or improper operating results. Failure to observe this information can result in injury or equipment damage.
© 2018 ProSoft Technology. All Rights Reserved.
Printed documentation is available for purchase. Contact ProSoft Technology for pricing and availability.
Installation Instructions:
THIS EQUIPMENT IS AN OPEN-TYPE DEVICE AND IS MEANT TO BE INSTALLED IN AN ENCLOSURE
SUITABLE FOR THE ENVIRONMENT SUCH THAT THE EQUIPMENT IS ONLY ACCESSIBLE WITH THE USE OF
A TOOL.
SUITABLE FOR USE IN CLASS I, DIVISION 2, GROUPS A, B, C AND D HAZARDOUS LOCATIONS, OR
NONHAZARDOUS LOCATIONS ONLY.
WARNING – EXPLOSION HAZARD – DO NOT DISCONNECT EQUIPMENT WHILE THE CIRCUIT IS LIVE OR
UNLESS THE AREA IS KNOWN TO BE FREE OF IGNITABLE CONCENTRATIONS.
WARNING – EXPLOSION HAZARD – SUBSTITUTION OF ANY COMPONENT MAY IMPAIR SUITABILITY FOR
CLASS I, DIVISION 2.
INSTRUCTIONS D'INSTALLATION:
CET APPAREIL EST UN DISPOSITIF DE TYPE OUVERT ET EST DESTINÉ A ETRE INSTALLÉ DANS UN
ENVIRONNEMENT ADAPTÉ AFIN QUE L'ÉQUIPEMENT SOIT ACCESSIBLE UNIQUEMENT AVEC
L'UTILISATION D'UN OUTIL.
ADAPTÉ POUR UNE UTILISATION EN CLASSE I, DIVISION 2, GROUPES A, B, C ET ZONES DANGEREUSES
OU NON.
AVERTISSEMENT - RISQUE D'EXPLOSION - NE PAS DÉCONNECTER L’ÉQUIPEMENT LORSQUE LE CIRCUIT
EST EN FONCTIONNEMENT A MOINS QUE LA ZONE SOIT DÉPOURVUE D’ÉLÉMENTS INFLAMMABLES.
AVERTISSEMENT - RISQUE D'EXPLOSION – LA SUBSTITUTION DE TOUT COMPOSANT PEUT NUIRE A LA
CONFORMITÉ DE LA CLASSE I, DIVISION 2.
Do not operate the ProSoft Technology Wireless products in areas where blasting is in progress, where explosive
atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the ProSoft Technology Wireless products MUST BE
POWERED OFF. The ProSoft Technology Wireless products can transmit signals that could interfere with this
equipment.
Do not operate the ProSoft Technology Wireless products in any aircraft, whether the aircraft is on the ground or in
flight. In aircraft, the ProSoft Technology Wireless products MUST BE POWERED OFF. When operating, the ProSoft
Technology Wireless products can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
The ICX35-HWC may be used at this time.
The driver or operator of any vehicle should not operate the ProSoft Technology Wireless products while in control of
a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and
provinces, operating such communications devices while in control of a vehicle is an offense.
Agency Approvals and Certifications
Please visit our website: www.prosoft-technology.com
Important Notice
Due to the nature of wireless communications, data transmission and reception can never be guaranteed. Data may
be delayed, corrupted (that is, it may have errors), or be totally lost. Significant delays or losses of data are rare when
wireless devices such as ProSoft Technology Wireless products are used in a normal manner with a well-constructed
network. Nevertheless, the ICX35-HWC should not be used in situations where failure to transmit or receive data
could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or
loss of property. ProSoft Technology accepts no responsibility for damages of any kind resulting from delays or errors
in data transmitted or received using ProSoft Technology products, or for failure of the ICX35-HWC to transmit or
receive such data.
Limitation of Liability
The information in this manual is subject to change without notice, and does not represent a commitment on the part
of ProSoft Technology.
PROSOFT TECHNOLOGY, INC AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY
DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS
OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY PROSOFT TECHNOLOGY PRODUCT,
EVEN IF PROSOFT TECHNOLOGY AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall ProSoft Technology and/or its affiliates aggregate liability arising
under or in connection with the ProSoft Technology product, regardless of the number of events, occurrences, or
claims giving rise to liability, be in excess of the price paid by the purchaser for the ProSoft Technology product.
WARNING – EXPLOSION HAZARD – DO NOT REPLACE ANTENNAS UNLESS POWER HAS BEEN SWITCHED
OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS.
“THIS DEVICE CONTAINS A TRANSMITTER MODULE:
FCC ID: N7NMC7355
PLEASE SEE FCC ID LABEL ON BACK OF DEVICE."
"THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING
TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE
MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION."
"CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR
COMPLIANCE COULD VOID THE USER’s AUTHORITY TO OPERATE THE EQUIPMENT."
“THIS DEVICE IS CONFIGURED FOR OPERATION IN THE USA DURING MANUFACTURING. THESE
CONFIGURATION CONTROLS ARE NOT PRESENT IN THE SOFTWARE WITH WHICH THE UNIT IS SHIPPED;
THEREFORE THE END USER CANNOT CHANGE THE POWER SETTINGS, FREQUENCY OR THE
COUNTRY/REGION. THE MODELS SOLD & SHIPPED WITHIN THE U.S. ARE IDENTIFIED WITHIN THE MODEL
NUMBER WITH –A AS PART OF THE IDENTIFIER.” THE MODELS SOLD & SHIPPED OUTSIDE OF THE U.S.
ARE IDENTIFIED WITH A –E AS PART OF THE MODEL NUMBER DESIGNATING THE REGION OF USE.
Industry Canada Requirements:
THE INSTALLER OF THIS RADIO EQUIPMENT MUST INSURE THAT THE ANTENNA IS LOCATED OR POINTED
SUCH THAT IT DOES NOT EMIT RF FIELD IN EXCESS OF HEALTH CANADA LIMITS FOR THE GENERAL
POPULATION; CONSULT SAFETY CODE 6, OBTAINABLE FROM HEALTH CANADA.
ICX35-HWC ♦ Industrial Cellular Gateway Contents
3G/4G LTE User Manual
Contents
Your Feedback Please ........................................................................................................................ 2
Content Disclaimer .............................................................................................................................. 2
Installation Instructions: ...................................................................................................................... 3
INSTRUCTIONS D'INSTALLATION: .................................................................................................. 3
Important Notice .................................................................................................................................. 4
Limitation of Liability ............................................................................................................................ 4
1 Start Here 9
1.1 About the ICX35-HWC Industrial Cellular Gateway .................................................. 9
1.1.1 Specifications .......................................................................................................... 10
1.2 Package Contents ................................................................................................... 11
1.3 Jumpers ................................................................................................................... 11
1.4 Power Requirements ............................................................................................... 12
2 Connecting to the ICX35-HWC 15
2.1 Configuration Webpage Setup ................................................................................ 16
2.2 Assigning a LAN IP Address to the ICX35-HWC .................................................... 18
2.3 Connecting to Your Cellular Provider ...................................................................... 21
2.3.1 Connection Using GSM/GPRS ............................................................................... 21
2.3.2 Connection Using CDMA ........................................................................................ 24
2.3.3 SIM Card Security ................................................................................................... 24
2.3.4 SIM Card PIN Verification ....................................................................................... 25
2.3.5 Unblocking a SIM Card ........................................................................................... 27
2.4 Connecting to the Internet Through the ICX35-HWC ............................................. 30
3 ICX35-HWC Webpage 31
3.1 Status ...................................................................................................................... 31
3.2 Configuration ........................................................................................................... 33
3.2.1 Basic ........................................................................................................................ 33
3.2.2 Advanced ................................................................................................................ 35
3.2.3 Firewall .................................................................................................................... 68
3.3 Administrator ........................................................................................................... 71
3.3.1 System..................................................................................................................... 71
3.3.2 Access Control ........................................................................................................ 72
3.3.3 Logs ......................................................................................................................... 78
3.3.4 SMS ......................................................................................................................... 79
3.3.5 Ping ......................................................................................................................... 80
4 ProSoft Connect 81
4.1 Activation ................................................................................................................. 81
5 Hardware Installation 85
5.1 Antenna Installation ................................................................................................. 85
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Contents ICX35-HWC ♦ Industrial Cellular Gateway
User Manual 3G/4G LTE
5.2 Connecting the Radio to a Network Device ............................................................ 86
5.2.1 Ethernet Cable Specifications ................................................................................. 86
5.2.2 Serial Port Basics ................................................................................................... 87
5.3 LED Indicators ........................................................................................................ 89
6 EtherNet/IP and SMS Text Messaging 91
6.1 Creating a New RSLogix 5000 Project ................................................................... 91
6.1.1 Adding Ethernet Connectivity to the Project ........................................................... 92
6.1.2 Ethernet Bridge Network Setup .............................................................................. 94
6.2 Importing the AOI .................................................................................................... 97
6.3 EtherNet/IP and SMS Text Message Features .................................................... 101
6.3.1 ICX35-HWC Diagnostic Data Retrieval ................................................................ 101
6.3.2 ICX35-HWC Diagnostic Counter Reset ................................................................ 104
6.3.3 Sending SMS Text Messages from the ICX35-HWC ........................................... 105
6.3.4 Retrieving SMS Text Messages from the ICX35-HWC ........................................ 108
6.3.5 Clearing SMS Text Messages from the ICX35-HWC ........................................... 110
6.3.6 Rebooting the ICX35-HWC ................................................................................... 110
7 Modbus TCP/IP Communications 111
7.1.1 ICX35-HWC Diagnostic Data Retrieval ................................................................ 111
7.1.1 ICX35-HWC Diagnostic Counter Reset ................................................................ 112
7.1.2 Sending SMS Text Messages to the ICX35-HWC ............................................... 113
7.1.3 Retrieving SMS Text Messages from the ICX35-HWC ........................................ 114
7.1.4 Additional Features ............................................................................................... 114
8 Cellular Technology Definitions 115
9 Firmware Procedures 117
9.1 Firmware Upgrade ................................................................................................ 118
9.2 Internal Radio Software ........................................................................................ 120
9.2.1 Verizon Support .................................................................................................... 122
10 ICX35-HWC Tech Notes (Example Configurations) 123
10.1 Pass Through Mode (End Device to End Device) ................................................ 123
10.1.1 ICX35-HWC Configuration Parameters ................................................................ 124
10.1.2 End Device Parameters ........................................................................................ 125
10.1.3 Obtaining Data from the End Device .................................................................... 125
10.2 Pass Through and OpenVPN Example ................................................................ 125
10.2.1 ICX35-1 Configuration Parameters....................................................................... 126
10.2.2 Configuring End Device 1 ..................................................................................... 127
10.2.3 Configuring End Device 2 ..................................................................................... 127
10.2.4 Configuring OpenVPN Parameters....................................................................... 127
10.3 OpenVPN with DHCP Enabled (Example) ........................................................... 129
10.3.1 ICX35-1 Configuration .......................................................................................... 130
10.3.2 ICX35-2 Configuration .......................................................................................... 131
10.3.3 End Device Configuration ..................................................................................... 131
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ICX35-HWC ♦ Industrial Cellular Gateway Contents
3G/4G LTE User Manual
11 Support, Service & Warranty 133
11.1 Contacting Technical Support ............................................................................... 133
11.2 Warranty Information ............................................................................................. 135
Index 137
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3G/4G LTE User Manual
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ICX35-HWC ♦ Industrial Cellular Gateway Start Here
In This Chapter
About the ICX35-HWC Industrial Cellular Gateway ................................. 9
Package Contents ................................................................................. 11
Jumpers................................................................................................. 11
Power Requirements ............................................................................. 12
3G/4G LTE User Manual
1 Start Here
1.1 About the ICX35-HWC Industrial Cellular Gateway
The ICX35-HWC Industrial Cellular Gateway provides secure wireless Ethernet
and serial connectivity to remote devices over 4G LTE cellular services with
fallback to 3G. These devices include PAC/PLCs, RTUs, DCS systems,
instruments, electronic billboards and communication towers.
The ICX35-HWC is ideal for programming and maintenance of remote
equipment, remote data collection, SCADA, and machine-to-machine (M2M)
applications. It operates on LTE/GSM and CDMA networks with a single device.
The ICX35-HWC supports:
4G LTE with GSM and CDMA cellular technologies
Cellular networks worldwide
Secure VPN connections over internet and cellular links for remote site
access to corporate networks (VPN Client Mode)
Simultaneous Ethernet and serial data port (Modbus & DF1
encapsulation) communications providing SCADA migration path to
cellular for serial and Ethernet devices.
Built-in web server for local/remote configuration, monitoring, and
wireless network diagnostics.
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Cellular Technology
LTE, GSM, UMTS/HSPA+, GPRS, EDGE, CDMA
Frequency/Bands
ICX35-HWC-A:
Freq: 700/800/850/900/1700/1800/1900/2100 MHz
HSPA and HSPA+ Bands: 1,2,4,5,8
LTE Bands: 2,4,5,13,17,25
Quad-band EDGE/GPRS/GSM
CDMA/EVDO Bands: BC0, BC1, BC10
ICX35-HWC-E:
Freq: 800/850/900/1800/1900/2100/2600 MHz
HSPA and HSPA+ Bands: 1,2,5,8
LTE Bands: 1,3,7,8,20
Quad-band EDGE/GPRS/GSM
Max Downlink Speeds
Up to 100 Mbps maximum (network dependent)
Max Uplink Speeds
Up to 50 Mbps maximum (network dependent)
Activation
SIM Slot
Security
OpenVPN client, IPSec client, IP Address Filtering
Enclosure
Extruded aluminum with DIN clip
Dimensions
(H x W x D)
5.52 x 2.06 x 4.37 in
14.01 x 5.24 x 11.09 cm
Shock
IEC 60068-2-27; 20G @ 11ms (Operational)
IEC 60068-2-27; 30G @ 11ms (Non-Operational)
Vibration
IEC 60068-2-6; 10G, 10 to 150 Hz
Ethernet Port
(1) 10/100 Base-T, RJ45 connector
Serial Port
(1) DB9 female (serial tunneling & encapsulation)
Antenna Ports
(2) Female RP-SMA connector
Antennas sold separately
Weight
14.5 oz (411 g)
Enclosure
Extruded aluminum with DIN clip
Operating Temperature
IEC 60068 -22°F to +158°F (-30°C to +70°C)
Humidity
IEC 60068-30 5% to 95%, with no condensation
External Power
10 to 30 VDC
Peak Power Consumption
< 6W
User Manual 3G/4G LTE
1.1.1 Specifications
Cellular Modem
Physical
Environmental
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ICX35-HWC ♦ Industrial Cellular Gateway Start Here
Qty.
Part Name
Part Number
Part Description
1
ICX35-HWC Cellular Gateway
ICX35-HWC
3G/4G LTE
1
2-pin Power Connector
002-0116
Power Connector
1
Connector Lever
357-0061
Wire installation tool
1
Jumper for rear pins
J809
Two-pin jumper
3G/4G LTE User Manual
1.2 Package Contents
The following components are included with the ICX35-HWC and are required for
installation and configuration.
Important: Before beginning the installation, please verify all of the following items are present.
If any of these components are missing, please contact ProSoft Technology
Support for replacement parts.
1.3 Jumpers
There are three jumpers located on the rear of the unit.
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1.4 Power Requirements
The ICX35-HWC accepts voltages between 10 and 30 VDC, with an average
power draw of 3 watts or less.
A detachable power connector comes with the radio, as shown below. The
connector terminals are labeled + (positive DC connection) and - (DC ground
connection).
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Important: When wiring the power connector supplied with the radio, be sure to observe the
proper polarity markings on the power connector. Wiring the connector incorrectly can cause
serious damage to the radio which will not be covered under the ProSoft warranty.
The Power Connector (ProSoft part number 002-0116) is shown on the left. Note
the + and – polarity markings. The connector lever (ProSoft part number 357-
0061) shown on the right is helpful for installing wires into the spring-loaded
contacts inside power connector.
To use the connector lever, insert it into the connector as shown:
Press down on the installation tool to use it as a lever to open the connector’s
contacts to insert a wire. A properly-wired power connector is shown:
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In This Chapter
Configuration Webpage Setup .............................................................. 16
Assigning a LAN IP Address to the ICX35-HWC ................................... 18
Connecting to your Cellular Provider ..................................................... 21
Configuration Webpage ......................................................................... 31
3G/4G LTE User Manual
2 Connecting to the ICX35-HWC
The configuration webpage is used to configure and manage the ICX35-HWC.
First-time setup must be performed over a wired network, where provider-specific
cellular configuration details are configured. Once initially set up, you can access
the webserver over the LAN and cellular networks (unless LAN access is
disabled).
Key benefits of the web-based configurator include:
Login and device parameter configuration
Network setting adjustments
Security setting maintenance
Event reporting update
Firmware updates
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2.1 Configuration Webpage Setup
1 Insert the SIM card on the front of the module.
2 Ensure that the module is connected to the network.
3 Apply power to the module.
4 Log into the radio's configuration webpage. The default IP address of the
ICX35-HWC is 192.168.0.250. If your PC is on a different subnet, temporarily
set the IP address of your PC to 192.168.0.xxx with a subnet of
255.255.255.0
5 Open a web browser and enter the ICX35-HWC default address of
http://192.168.0.250:8080
You can also use ProSoft Discovery Service to set a temporary IP address.
You can download and install ProSoft Discovery Services from the ProSoft
website at www.prosoft-technology.com.
6 Once the ICX35-HWC homepage opens, enter the USERNAME and
PASSWORD to log in. You will be able to customize these later. The default
USERNAME is 'admin' and the default PASSWORD is 'password'.
Note: Be sure to change your password once you log in. You can do this by navigating to
Administrator > Access Control > Web Login. Be sure to click APPLY after entering your new
credentials.
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7 After successful login, the homepage displays data from the Status tab.
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2.2 Assigning a LAN IP Address to the ICX35-HWC
1 Select the Configuration tab and then select BASIC.
2 Enter a name for the module in the Module Name field.
3 Enter the APN (Access Point Name). This information is provided by your
cellular provider.
4 Internet Access via LAN is also possible. Enable this parameter and then
click APPLY. You will be asked to enter a gateway and 2 DNS servers.
Note: WAN interface is disabled when LAN is enabled.
5 Enter the IP Address and Subnet Mask of the ICX35-HWC.
6 Choose whether or not to use DHCP (Dynamic Host Configuration
Protocol) for end devices.
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a) If YES, enable the DHCP SERVER option and select a DHCP Range
of IP addresses applicable to multiple end devices.
DHCP Range – This allows you to enter a range of IP addresses that
can be addressed. For example, if you have a number of devices
connected to a remote ICX35-HWC, you can enter the DHCP range to
use on devices connected to the remote ICX35-HWC.
Lease Time – Enter the desired lease time using seconds, minutes,
or hours.
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b) For each End Device, set the TCP/IPv4 properties (Found at Control
Panel\Network and Internet\Network Connections) as follows:
c) If NO, Disable the DHCP option.
d) On the laptop, set the TCP/IPv4 properties as follows. Non-PC devices,
such PLC’s, do not require the Preferred DNS Server entry.
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7 In the ICX35-HWC configuration webpage, click APPLY. The page
automatically redirects to the new IP address if the IP address is changed.
8 Reset your PC back to its original IP address. This IP address should be on
the same subnet as the ICX35-HWC.
9 Close your browser and open a new session. Enter the new IP address of the
ICX35-HWC to access the configuration web page. Add :8080 to specify the
correct port (192.168.0.250:8080).
2.3 Connecting to Your Cellular Provider
The ICX35-HWC supports 3G GSM/GPRS and 4G LTE (where applicable)
networks. It uses your cellular provider as an ISP (Internet Service Provider) to
connect to the Internet. All cellular service connections require a Subscriber
Identity Module (SIM) to be installed in the ICX35-HWC. This includes
connections to CDMA based services like Verizon (previously did not require a
SIM). Contact your service provider to obtain a SIM.
2.3.1 Connection Using GSM/GPRS
The Subscriber Identity Module (SIM) in the ICX35-HWC is a smartcard that
securely stores the key identifying a cellular subscriber. Generally, you will only
need to install a SIM once in the life of the cellular gateway - and it may be preinstalled by your ProSoft Technology Representative.
Important: Your cellular provider must provide the Public APN and IP address of the SIM card.
AT&T Users: For SMS texting functionality, you must power up the ICX35-HWC with the SIM
installed within 72 hours after AT&T activates the SIM card.
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The SIM card slot is located on the front of the cellular gateway.
1 Remove the SIM Card Slot cover by removing the two screws holding it into
place.
2 Insert the SIM card into the ICX35-HWC and cycle power. The SIM card is
read by the ICX35-HWC upon boot up.
3 Re-attach the SIM Card Slot cover.
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4 Enter the APN (Access Point Name) in the Configuration > Basic Module
Settings. The APN is provided by your cellular provider.
5 After the ICX35-HWC reboots, it establishes a link to your cellular provider
network, also called registering on the network, and then receives an IP
address.
6 When the ICX35-HWC receives its IP address from the cellular provider, a
connection to the Internet or the cellular network is also available for
computers or other devices to connect directly to the ICX35-HWC.
7 The GSM network information is now displayed on the Status web page.
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2.3.2 Connection Using CDMA
1 When the ICX35-HWC is powered on, it automatically searches for cellular
service using CDMA-based cellular technology.
2 The ICX35-HWC establishes a PPP (Point-to-Point Protocol or "dial" up
connection) link to the cellular network, also called registering on the network,
and receives an IP address.
3 When the ICX35-HWC has received its IP address from the cellular provider,
a connection to the Internet or the cellular network is also available for
computers or other devices to connect directly to the ICX35-HWC.
4 The CDMA network information is now displayed on the Status web page.
2.3.3 SIM Card Security
To protect a SIM card from others using it for phone calls or cellular data, a SIM
PIN can be used. When a SIM PIN is used, the SIM card will automatically lock
upon an ICX35-HWC reboot. The PIN protection enablement, PIN (Personal
identification number), and PUK (PIN unlock key) codes are saved on the SIM
card. Replacing the SIM card will require a reconfiguration of the SIM settings.
Most mobile devices offer SIM PIN protection. At startup, if the PIN security
function is active, the user must enter a 4 to 8 digit PIN to enable the ICX35HWC’s non-emergency functions. The user can save the PIN code in the
configuration in an encrypted format.
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2.3.4 SIM Card PIN Verification
The SIM Card PIN Verification enables the ICX35-HWC’s non-emergency
functions. By default, this feature is not enabled. The following steps show how to
enable (and disable) this feature:
1 On the ICX35-HWC webpage, navigate to the CONFIGURATION > BASIC
webpage.
2 Under SIM Settings, click on the PIN Verification setting and select ENABLE.
3 Enter a 4 to 8 digit PIN Code. You can display the digits by clicking the Show
Characters box.
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4 You can save the PIN code in the configuration in an encrypted format by
clicking the Save PIN box.
5 When ready, click the APPLY button to apply the changes.
6 When successful, the following message displays:
7 To disable this feature, select Disable from step 2 above and continue
through the steps.
Important: If the wrong PIN Code is entered and submitted more than three times, the SIM card
becomes blocked. (Notice the number of Remaining tries in the top right corner of the SIM Settings
area). The SIM card can be unblocked by entering a PUK code, provided by the service provider
(Example: AT&T). The next section discusses the unblocking process.
When the SIM card is blocked, you will not be able to access the ICX35-HWC configuration
webpage via the WAN connection. You can connect via the LAN (Ethernet) port until the SIM card
is unblocked.
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2.3.5 Unblocking a SIM Card
If the wrong PIN Code is entered more than three times, the SIM card becomes
blocked. During this time, ICX35-HWC WAN (cellular) connectivity is disabled.
The SIM PIN status shows “SIM Blocked” on the STATUS > SYSTEM STATUS
webpage (WAN section). You can unblock it by entering the PUK code assigned
to the SIM card by your service operator.
1 To unblock the SIM card, click the UNBLOCK link from the STATUS > SYSTEM
STATUS webpage (WAN section).
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2 The link takes you to the CONFIGURATION > BASIC webpage (SIM Settings
section).
3 Contact your service provider to provide you with the PUK code. You will
need the phone number that is assigned to the SIM card.
Important: It is recommended to keep the PUK written down in a safe place from the device.
Entering an incorrect PUK code ten times in a row will permanently lock the SIM card, requiring a
new one.
4 Once you obtain the PUK code, enter the PUK Code and a New PIN Code.
5 Click APPLY.
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6 Upon success, the following message is displayed:
7 The SIM Status is now Unlocked. PIN Verification can be enabled, as
needed.
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2.4 Connecting to the Internet Through the ICX35-HWC
Internet connectivity through the ICX35-HWC can be achieved using the
following steps:
1 Connect the laptop LAN port to the Ethernet port on the ICX35-HWC.
2 On the laptop, set the TCP/IPv4 properties as follows:
Where:
IP address = The assigned IP address of your laptop.
Default gateway = The assigned IP address of the ICX35-HWC IP.
Preferred DNS Server = 8.8.8.8 (Google)
Alternate DNS Server = 8.8.4.4 (Google alternate)
3 Click OK.
4 Open your web browser on your laptop to connect to the internet.
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3 ICX35-HWC Webpage
There are three main tabs of the ICX35-HWC web pages:
Status
Configuration
Administrator
3.1 Status
The Status tab displays the current settings of the cellular gateway including up
time, IP address, and cellular data usage.
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System
Description
Module Name
Name of ICX35-HWC on network
Up Time
Amount of time since last power cycle or reset
System Time
Current date and time of the ICX35-HWC
Gateway F/W Version
Firmware version of the cellular hardware
Radio F/W Version
Firmware version of the radio hardware
IMEI
International Mobile Station Equipment Identity number
Phone Number
Phone number assigned by the SIM card
ProSoft Connect
Status of ProSoft Connect utility
WAN
Connection Type
Type of connection. For example, GSM
Signal Level
Signal Level of cellular network (dBm)
Network Registration
Registered local cellular network
Link Time
The number of days, hours, minutes, seconds connected to the WAN
Disconnect Count
Indicates the time the unit has lost communication to a cell tower and has/is
attempting to reconnect back to the cellular service. It counts each time the
service has disconnected from the cellular service while the unit is running.
IP
IP address of the ICX35-HWC on the WAN
Sent Bytes
Number of sent bytes on the WAN port for this connection
Received Bytes
Number of received bytes on the WAN port for this connection
Sent SMS
Number of SMS text messages sent by the ICX35-HWC since power on
Received SMS
Number of SMS text messages received by the ICX35-HWC since power on
Whitelist
Indicates if whitelisting is enabled or disabled
Cellular Data Usage
Current Period
Shows the total number of bytes (sent and received) on an ongoing basis, in
KB. This number is reset on the Plan Start Day unless changed by clicking
on the RESET PERIOD USAGE button.
Previous Period
Cellular data usage for the previous period, in KB
Current Day
Cellular data usage for the current day, in KB
Previous Day
Cellular data usage for the previous day, in KB
LAN
Connection Status
Displays the Link status
IP Address
IP address of the ICX35-HWC on the LAN
Netmask
Subnet Mask
Ethernet Address (MAC)
MAC address of the ICX35-HWC
Received Bytes
Total number of bytes received on the Ethernet port
Sent Bytes
Total number of bytes send on the Ethernet port
DDNS
Dynamic DNS (Set in Configuration > Advanced)
VPN
Virtual Private Network (Set in Configuration > Advanced)
IP Address
IP address of remote server of VPN session.
Received Bytes
Number of bytes received during current VPN session.
Sent Bytes
Number of bytes sent during current VPN session.
Serial
Serial port status (Set in Configuration > Advanced)
User Manual 3G/4G LTE
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System
Description
Received Bytes
Number of bytes received from a serially connected device.
Sent Bytes
Number of bytes sent to a serially connected device.
Dropped Bytes
Number of received or sent bytes not properly formatted and therefore
discarded.
Dropped Serial Messages
Number of received or sent messages not properly formatted and therefore
discarded.
Received Encapsulated
Messages
Number of messages that came into the Serial buffer from the WAN port.
Sent Encapsulated
Messages
Number of encapsulated serial messages sent through the WAN port.
Sent Encapsulated Bytes
Number of encapsulated serial bytes sent through the WAN port.
Dropped Encapsulated
Messages
Number of received or sent encapsulated messages not properly formatted
and therefore discarded.
EtherNet/IP
EtherNet/IP status (Set in Configuration > Advanced)
Modbus TCP/IP
Modbus TCP/IP status (Set in Configuration > Advanced)
3G/4G LTE User Manual
3.2 Configuration
3.2.1 Basic
The Configuration > Basic tab allows you to configure the Module and LAN settings.
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Parameter
Description
Module Name
Name of ICX35-HWC on network
APN Name
Access Point Name of the network path for cellular connectivity.
This name is assigned by your cellular network provider.
Parameter
Description
Internet Access
Enable or Disable ICX35-HWC ethernet port. WAN interface is
disabled when LAN is enabled. You will be asked to enter a
gateway and 2 DNS servers.
Mode
Select Static or DHCP
IP Address
IP address of the ICX35-HWC ethernet port
Subnet Mask
Subnet mask of the ICX35-HWC ethernet port
Default Gateway
Used when Internet Access is enabled. Default Gateway for LAN
port.
DNS Server 1
Used when Internet Access is enabled. DNS Server 1 IP address.
DNS Server 2
Used when Internet Access is enabled. DNS Server 2 IP address.
DHCP Server
Enables/Disables DHCP functionality
DHCP Range
Used when DHCP is enabled. DHCP range of end devices
Lease Time
Used when DHCP is enabled. Enter the lease time using seconds,
minutes, or hours. This setting depends on your cellular plan.
Static Lease Table
Used when a list of specific clients, identified by their MAC
addresses, need to be reserved specific IP addresses. Add one
static lease per client.
Parameter
Description
SIM Status
Current state of SIM card. For more information, see SIM Card PIN
Verification starting on page 25.
Unlocked – The ICX35-HWC’s non-emergency functions are
enabled.
Locked – The non-emergency cellular functions are disabled and
you must enter the PIN Verification to enable them.
PIN Verification
A 4 to 8 digit PIN used to unlock the non-emergency cellular
functions of the SIM card.
User Manual 3G/4G LTE
Module Settings
LAN Settings
SIM Settings
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Parameter
Description
User Name
(optional) User Name for the connection
Password
(optional) Password for connection
Wait Between Reconnect
The number of seconds to wait before trying to establish a reconnect.
If this is set to '0', the auto connection is disabled.
Authentication
CHAP - Challenge Handshake Authentication Protocol
PAP - Password Authentication Protocol
PAP & CHAP - A mix of both methods
Roaming
This setting prevents the device from connecting to a non-native network,
helping to prevent additional charges.
Keep Alive
If enabled (0 denoting Disabled), this parameter sets the keep alive ping
period time in seconds. When Enabled, the two fields listed below appear.
Keep Alive Ping Address
Time to keep a connected address connection alive
Keep Alive Ping Period
Number of seconds to ping to ping address in order to keep a connection
between a cell tower and a module alive
3G/4G LTE User Manual
3.2.2 Advanced
The Configuration > Advanced tab allows you to configure the following:
WAN
Cellular Usage Tracking
DDNS
VPN
Serial / Encapsulation
NTP – Network Time Protocol
EIP – EtherNet/IP
Modbus TCP Agent
WAN
Note: Excluding the Keep Alive parameter, the ICX35-HWC reboots when updating other WAN
parameters (by clicking APPLY).
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Parameter
Description
Data Plan Limit
Specifies whether or not the cellular data storage usage tracking feature is
enabled.
Plan Start Day
Specifies the day of the month (1 to 28) that the data plan begins. For
example, AT&T service in the USA is billed from the 19th of the month
through the 18th of the following month. This is the day that the Usage Value
Counter resets on.
Plan Size
Maximum number of megabytes (MB) or gigabytes (GB) of WAN data usage
before 3G communications are shut down until the next plan start day. You
can also choose Unlimited. It provides a visual status of how much data is
being used.
Stop Data After Plan
Limit Reached
Specifies whether or not the ICX35-HWC will voluntarily deactivate cellular
data if it reaches its data plan limit. You can select Disabled or Enabled. If
you select Disabled, the ICX35-HWC will attempt to transfer data even if the
Plan Size is exceeded, but the cellular data service provider may halt data,
reduce the data rate, or charge additional fees. A 10% buffer is automatically
used to help prevent data overages because the gateway usage number isn't
instantaneously updated and it may be possible that some amount of byte
count loss occurs due to a device reset. Enabled tells the ICX35-HWC to
stop transferring data after the Plan (size) limit is reached.
User Manual 3G/4G LTE
Cellular Usage Tracking
Note: The Cellular Usage Tracking feature is not an official value of the usage a carrier would
report. Due to possible differences in these values, cellular usage tracking should be used as an
aid for gauging how much data the system is using over a period rather than as a reliable method
to determine billing costs.
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Parameter
Description
Active
This parameter specifies if dynamic DNS is disabled or to which
provider it will update information. (Disabled, DynDNS.org, No-IP.com)
Important: For providers like DynDNS.org, the Time to Live (TTL)
value may affect how long it takes an ICX35-HWC to see a change in
IP address (for example, the IP address changes because of a reboot).
It may take the ICX35-HWC upwards of 30 minutes to see the new
address.
DDNS Server
System name for DDNS service.
ICX35 Domain Name
Specifies the domain that is updated with this gateway's current IP
address.
User
If the dynamic DNS provider requires a username, this parameter
specifies what name is sent to authorize the dynamic DNS transaction.
Password
If the dynamic DNS provider requires a password, this parameter
specifies the password that is sent to authorize the dynamic DNS
transaction.
3G/4G LTE User Manual
DDNS
Dynamic DNS (DDNS) is a method of mapping WAN IP addresses that are
assigned to a domain name.
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VPN
The Client drop-down list includes the following options:
Disable
OpenVPN
IPSec
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OpenVPN
The Virtual Private Network (VPN) Tunnel allows you to access a private local
network through the ICX35-HWC.
If you select OpenVPN from the Client drop-down list, the following additional
parameters appear:
OpenVPN is an open source software application that implements virtual private
network (VPN) techniques for creating secure point-to-point or site-to-site
connections in routed or bridged configurations and remote access facilities. It
uses a custom security protocol that utilizes SSL/TLS for key exchange.
This document assumes you have access to a running OpenVPN server to
generate the required certificates and to authenticate through. Chapter 9
provides details on using OpenVPN.
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Parameter
Description
TLS Renegotiation
Time
Transport layer Security renegotiation time in seconds. This controls how
often the underlying SSL/TLS session renegotiates. This provides additional
security by frequently rekeying the session keys. This is set to 3600 by
default.
Server IP
IP address of the VPN server. This is the IP Address that you are creating
the tunnel to. In the previous example, this is the public IP Address of the
ICX35-HWC in pass through mode that is being used as the default
connection to the Linux server.
Server Port
Service port number on the VPN server. The default port is 1194. This is the
port number for the OpenVPN. Port 1194 is the generally accepted default
port designated for OpenVPN. This is the port number that is used for the
previous example.
Credential Files
Certificate Authority - VPN authentication that issues certificates for
VPN, Secure Internal Communication (SIC), and users.
Client Certificate - Issued by a certificate authority as proof of identity.
Client Key - Password to the corresponding client certificate.
Click the BROWSE button to locate these files. Internally, they are renamed
(Example: file_OpenVPN_CA.crt), and stored in the appropriate Current File
area.
Note: These Credential files are mandatory in order to enable OpenVPN.
They can either be uploaded individually or have their content added inline,
within the custom configuration file. If by mistake you uploaded them and
also have them inline in the configuration file, the files uploaded individually
will take precedence.
Custom Config File
Allows you to choose and upload a custom OpenVPN configuration file,
which overrides any credential files previously loaded. If you have not
previously uploaded any credential files, the Custom Configuration File
should include them. The DELETE button allows you to delete the Custom
Configuration File.
Parameter
Default Value
Server/Client
Client
Interface
Tun
Protocol
UDP
Authorization
None
Encryption Cipher
Undefined (Should be defined by the server)
TLS Renegotiation Time
3600 ms
LZO Compression
Adaptive
Port
User-configurable
Server address
User-configurable
User Manual 3G/4G LTE
The following table lists the OpenVPN default values:
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Verification
Once the client and server are configured, the client creates a VPN tunnel
through the server to the LAN where the server resides. The Status web page
will indicate that an OpenVPN connection is established.
You can now pass secured data between the two LAN devices. Verify this with a
simple ping from one LAN device to the other.
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Parameter
Description
Local Identifier
Specifies the identifier to be used for the local side of the IPsec connection. This is
used during authentication of the tunnel. It is a free-form string, although typically it is a
Fully Qualified Domain Name, or an IP address. Max length is 28.
Note: Use the “@” prefix when the IPSec tunnel is established between two ICX35-
HWC’s. Example: @ICX35_local (This may be the local Module Name. If you are
establishing an IPSec tunnel with a network router that supports IPSec, no “@” prefix
is needed).
Remote Host
Specifies the IPsec remote IP address.
Remote Identifier
Specifies the identifier to be used for the remote site of the IPsec connection. This is
used during authentication of the tunnel. It is a free-form string, although typically, it is
a FQDN name, or an IP address. Max length is 28.
Note: Use the “@” prefix when the IPSec tunnel is established between two ICX35-
HWC’s. Example: @ICX35_remote (This may be the remote Module Name. If you are
establishing an IPSec tunnel with a network router that supports IPSec, no “@” prefix
is needed).
Remote Subnet
IP
Specifies the subnet address block on the LAN side of the remote peer. This
parameter must be specified in the CIDR notation (i.e., a number from 1 to 32).
Remote Subnet
Mask
Specifies the subnet mask on the LAN side of the remote peer.
Pre-shared Key
Specifies the pre-shared key that must match between both ends of the VPN tunnel.
User Manual 3G/4G LTE
IPSec
The VPN Tunnel Internet Protocol Security (IPsec) feature consists of protocols
used for authentication and encryption.
Important: IPSec tunnel does not work with Public Dynamic IP’s and DDNS names.
The IPSec option from the Client drop-down list displays the following
parameters:
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Parameter
Default Value
Type
Tunnel
Aggressive Mode
Undefined (Default: No)
Phase 1/2 Algorithms
Undefined (Default opportunistic - use remote proposal)
3G/4G LTE User Manual
IPSec authenticates and encrypts each IP packet of a communication session.
IPSec also includes protocols for establishing mutual authentication between
agents at the beginning of the session and negotiation of cryptographic keys to
be used during the session. This is an end-to-end security scheme operating in
the internet layer of the Internet Protocol Suite.
The following table lists the IPSec default values:
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Name
ICX35 #1 West
WAN IP
WAN IP Address of ICX35 #1
LAN IP
192.168.1.150
Local Identifier
@West
Remote Host
WAN IP Address of ICX35 #2
Remote Identifier
@East
Remote Subnet IP
192.168.0.0
Remote Subnet Mask
255.255.255.0
Preshared Key
presharedkey (this can be any string)
IP Address
192.168.1.155 (ICX35 #1 end device IP address
Gateway
192.168.1.150 (ICX35 #1 LAN IP address
Preferred DNS (if applicable)
192.168.1.150 (ICX35 #1 LAN IP Address
User Manual 3G/4G LTE
Example
This example connects two devices on different subnets. The devices can be any
LAN-based devices that allow you to set the IP Address and Gateway IP
address.
Two ICX35-HWC radios and two PCs are used. Once the IPSec tunnel is
created, communications can occur between the two PCs. IPSec uses the
concept of Local ID and RemoteID to identify each device.
ICX35 #1 "West"
LAN Device #1 (Connected to ICX35 #1)
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Name
ICX35 #2 East
WAN IP
WAN IP address of ICX35 #2
LAN IP
192.160.0.230
Local Identifier
@East
Remote Host
WAN IP address of ICX35 #1
Remote Identifier
@West
Remote Subnet IP
192.168.1.0
Remote Subnet Mask
255.255.255.0
Preshared Key
presharedkey (this can be any string)
IP Address
192.168.0.30 (ICX35s end device IP address)
Gateway
192.168.0.230 (ICX35s LAN IP address)
3G/4G LTE User Manual
ICX35 #2 "East"
LAN Device #2 (Connected to ICX35 #2)
Verification
Once all four devices are configured, the status web page in both of the ICX35HWC’s will indicated that an IPSec VPN connection is made.
You can ping from one LAN device to the other to further verify that the
connection is made.
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Parameter
Description
Port Mode
This parameter sets the scheme for the serial port (RS-232 only).
Note: For RS-422/485 network connectivity, an RS-232 to RS422/485 converter is recommended.
Baud Rate
Baud rate used on the ICX35-HWC serial port
Data Bits
Number of data bits per character for the serial port
Parity
Parity type used on the serial port. None, Odd, Even, Mark, Space
Stop Bits
Number of stop bits per character for the serial port
Protocol
This parameter sets the serial encapsulation mode for the gateway:
o Disabled
o Generic
o Modbus RTU
o Modbus ASCII
o Modbus RTU to TCP
o Modbus ASCII to TCP
o DF1 Half-Duplex
o DF1 Full-Duplex
o DF1 Radio Modem
User Manual 3G/4G LTE
Serial / Encapsulation
Note: This feature is only available if the VPN Client feature is disabled.
The maximum file size to be transmitted or received at once on the serial port is
4096 bytes. The Serial/Encapsulation feature uses IP port 30722 for both TCP
and UDP configurations. This port number is not user-configurable.
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Parameter
Description
Role
Network role for the encapsulation process (Master, Slave, Master/Slave)
Timeout Bits
Length of time the gateway will wait when no further serial data is received
before encapsulating and transmitting data. (0 to 65535)
Port Type
Type of IP connection (TCP or UDP) for the encapsulated data.
3G/4G LTE User Manual
Generic
The Generic option sends all serial data to a single destination.
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Parameter
Description
Remote IP
IP address of the Remote connection to which the encapsulated data will be sent.
User Manual 3G/4G LTE
The Master role contains an additional parameter:
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Parameter
Description
Role
Network role for the encapsulation process
(Master, Slave, Master/Slave).
Timeout Bits
Sets the length of time the gateway will wait when no further serial
data is received before encapsulating and transmitting data
(0 to 65535).
Port Type
Type of IP connection (TCP or UDP) for the encapsulated data.
3G/4G LTE User Manual
Modbus RTU
The Modbus RTU option displays the following additional parameters:
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User Manual 3G/4G LTE
The Master role contains additional parameters:
Add Entry to Client Table List
Remove Selected Entries
If Slave is selected, the Encapsulation table is not visible. You can add an entry
to the Client Table list. Click on the ADD ENTRY TO CLIENT TABLE LIST button.
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The REMOVE SELECTED ENTRIES button selects and removes entries from this list.
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Parameter
Description
Role
Network role for the encapsulation process
(Master, Slave, Master/Slave).
Timeout Bits
Sets the length of time the gateway will wait when no further serial
data is received before encapsulating and transmitting data
(0 to 65535).
Port Type
Type of IP connection (TCP or UDP) for the encapsulated data.
User Manual 3G/4G LTE
Modbus ASCII
The Modbus ASCII option displays the following additional parameters:
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3G/4G LTE User Manual
The Master role contains additional parameters:
Add Entry to Client Table List
Remove Selected Entries
If Slave is selected, the Encapsulation table is not visible. You can add an entry
to the Client Table list. Click on the ADD ENTRY TO CLIENT TABLE LIST button.
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The REMOVE SELECTED ENTRIES button selects and removes entries from this list.
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Parameter
Description
Role
Specifies the network role for the encapsulation process (Master, Slave).
Timeout Bits
This parameter sets the length of time the gateway will wait when no further
serial data is received before encapsulating and transmitting data (0 to 65535).
Port Type
This parameter specifies the type of IP connection (TCP or UDP) for the
encapsulated data.
3G/4G LTE User Manual
Modbus RTU to TCP
The Modbus RTU to TCP option displays the following additional parameters.
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User Manual 3G/4G LTE
The Master role contains additional parameters:
Add Entry to Client Table List
Remove Selected Entries
If Slave is selected, the Encapsulation table is not visible.
You can add an entry to the Client Table list. Click on the ADD ENTRY TO CLIENT
TABLE LIST button.
The REMOVE SELECTED ENTRIES button selects and removes entries from this list.
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Parameter
Description
Role
Specifies the network role for the encapsulation process (Master, Slave).
Timeout Bits
This parameter sets the length of time the gateway will wait when no
further serial data is received before encapsulating and transmitting data
(0 to 65535).
Port Type
This parameter specifies the type of IP connection (TCP or UDP) for the
encapsulated data.
3G/4G LTE User Manual
Modbus ASCII to TCP
The Modbus ASCII to TCP option displays the following additional parameters.
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User Manual 3G/4G LTE
The Master role contains additional parameters:
Add Entry to Client Table List
Remove Selected Entries
If Slave is selected, the Encapsulation table is not visible.
You can add an entry to the Client Table list. Click on the ADD ENTRY TO CLIENT
TABLE LIST button.
The REMOVE SELECTED ENTRIES button selects and removes entries from this list.
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Parameter
Description
Role
Specifies the network role for the encapsulation process (Master, Slave).
Timeout Bits
Sets the length of time the gateway will wait when no further serial data
is received before encapsulating and transmitting data (0 to 65535).
Port Type
Only TCP connections are supported for this protocol selection.
DF1 Error Checking
Specifies which type of error checking is used for DF1 data messages
(BCC or CRC).
3G/4G LTE User Manual
DF1 Half-Duplex
The DF1 Half-Duplex option displays the following parameters.
The Master role contains the following additional fields:
Add Entry to Client Table List
Remove Selected Entries
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If Slave is selected, the Encapsulation table is not visible.
You can add an entry to the Client Table list. Click on the ADD ENTRY TO CLIENT
TABLE LIST button.
The REMOVE SELECTED ENTRIES button selects and removes entries from this list.
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Parameter
Description
Role
Specifies the network role for the encapsulation process (Master, Slave).
Timeout Bits
Sets the length of time the gateway will wait when no further serial data
is received before encapsulating and transmitting data (0 to 65535).
Port Type
Only TCP connections are supported for this protocol selection.
DF1 Error Checking
Specifies which type of error checking is used for DF1 data messages
(BCC or CRC).
3G/4G LTE User Manual
DF1 Full-Duplex
The DF1 Full-Duplex option displays the following additional parameters.
The Master role contains the following additional fields:
Add Entry to Client Table List
Remove Selected Entries
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If Slave is selected, the Encapsulation table is not visible.
You can add an entry to the Client Table list. Click on the ADD ENTRY TO CLIENT
TABLE LIST button.
The REMOVE SELECTED ENTRIES button selects and removes entries from this list.
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Parameter
Description
Role
Specifies the network role for the encapsulation process (Master, Slave).
Timeout Bits
This parameter sets the length of time the gateway will wait when no
further serial data is received before encapsulating and transmitting data
(0 to 65535).
Port Type
Only TCP connections are supported for this protocol selection.
DF1 Error Checking
This parameter specifies which type of error checking is used for DF1 data
messages (BCC or CRC).
3G/4G LTE User Manual
DF1 Radio Modem
The DF1 Radio Modem option displays the following additional parameters:
The Master role contains the following additional fields:
Add Entry to Client Table List
Remove Selected Entries
If Slave is selected, the Encapsulation table is not visible.
You can add an entry to the Client Table list. Click on the ADD ENTRY TO CLIENT
TABLE LIST button
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The REMOVE SELECTED ENTRIES button selects and removes entries from this list.
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Parameter
Description
Enable NTP
Enables the NTP feature.
NTP Server
Serves time updates for the ICX35-HWC. Example: pool.ntp.org
NTP Mode
Client - NTP process will query NTP server and update ICX35 system time.
Client/Server - NTP process will query NTP server and update ICX35 system
time and resolve NTP requests from the LAN clients.
3G/4G LTE User Manual
NTP – Network Time Protocol
This feature enables the Network Time Protocol to synchronize the clocks of data
networks and the ICX35-HWC.
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EIP – EtherNet/IP
The ICX35-HWC can run as an explicit message server and will respond to
requests received on the LAN. An SMS message can be sent to user(s) upon
alarm. See page 91 for more information.
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Parameter
Description
Enable Agent
Enables the Modbus TCP Agent feature
Listen Port
The Modbus TCP/IP service port number
3G/4G LTE User Manual
Modbus TCP Agent
The ICX35-HWC can run as a Modbus TCP/IP server to remote Modbus TCP/IP
device(s). Enabling the Modbus TCP Agent is a prerequisite for Diagnostics &
SMS features. See Modbus TCP/IP Communications on page 111 for more
information.
Note: When using both Serial Encapsulation and Modbus TCP Agent, the default Listen Port
configured for the Modbus TCP Agent needs to be changed to another value than 502.
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Parameter
Description
Status
Enable or disable pass through status
End Device Address
Used when DHCP is disabled. IP address of end device.
User Manual 3G/4G LTE
3.2.3 Firewall
The Configuration > Firewall tab displays the following fields for Pass Through
and Port Forwarding.
Pass Through allows all traffic from a remote client device to be forwarded to the
configured end device (End Device Address parameter) connected to the ICX35-
HWC LAN.
Port Forwarding allows a remote client device to access multiples server devices
connected to the ICX35-HWC LAN by associating each one of these devices to
an ICX35-HWC port number. Up to 10 mappings can be created.
Pass Through
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Parameter
Description
Application
Name of particular mapping
Protocol
Packet delivery method (TCP, UDP, both)
IP Address
IP address of the destination LAN device
From Port Range
WAN port range through which data will be forwarded to each
device
To Port Range
LAN device port range listening for forwarded traffic
Exception Ports
Lists the ports included in the From Port Range interval that are
already in use by services running on the ICX35-HWC, and will not
be forwarded to the end device connected to the LAN port.
3G/4G LTE User Manual
Port Forwarding
Enable this feature by selecting ENABLE in the dropdown menu.
When the fields above are complete, click the ADD button to load the parameters
into the table. To remove an existing mapping in the table, highlight it and click
DELETE.
When complete, click APPLY.
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Example:
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Parameter
Description
Reboot Unit
Reboots the ICX35-HWC
Configuration Backup *
Saves the configuration to a file
Configuration Restore *
Loads the configuration to the module. The CHOOSE FILE button allows you
to locate and select the configuration file that you want to restore. The
RESTORE button restores the file.
Reset Unit to Default
Configuration
Restores the ICX35-HWC to factory defaults – the previous configuration is
lost.
Gateway Firmware
Upgrade
Performs a firmware upgrade (*.img file). See page 118 for more
information.
Radio Firmware
Upgrade
Performs an internal radio software upgrade (*.spk file). See page 120 for
more information.
ProSoft Connect
Secure webpage interface to activate, setup VPN clients, invite team
members, and manage multiple ProSoft cellular radios on the network.
3G/4G LTE User Manual
3.3 Administrator
The Administrator tab allows you to configure the password, back up the
configuration, record logs, update firmware, etc.
3.3.1 System
(*) The Username and Password are not backed up. When importing a configuration, the current
password remains unchanged.
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Parameter
Description
Web Access
Web Port
Web access port number
Web Protocol
HTTP or HTTPS
Web Access on WAN
Allows or blocks web page access from the WAN
Warning: ProSoft Connect currently uses port 443 to tunnel.
Selecting port 443 will prevent ProSoft Connect from functioning
properly. HTTPS can function properly using port 8080 or other ports.
User
User Name
New login user name
Old Password
Old login password
New Password
New login password
Confirm Password
Confirm new password
White List
Active
Choose Enable or Disable. If you choose Enable, the unit displays
the Add Entry to WAN Whitelist button.
User Manual 3G/4G LTE
3.3.2 Access Control
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Adding Entries to the Whitelist
Click on the ADD ENTRY TO WAN WHITELIST button. This unit displays a line entry
in which you can enter an IP address.
Whitelist entries can either be single IP addresses (e.g., 50.40.20.15) or IP
addresses followed by a CIDR netmask (e.g., 50.40.20.0/8) allowing subnets to
be whitelisted via a single whitelist entry. Whitelists only apply to the cellular
(WAN) interface. No whitelist filtering is possible on the LAN interface.
Since all VPN traffic is presumably between trusted hosts, whitelist entries are
ignored (but not deleted) when an OpenVPN or IPsec tunnel is configured.
Add your entry. Use the ADD ENTRY TO WAN WHITELIST button to add additional
IPs.
To remove whitelist entries, click the checkbox of the entry and click on the
REMOVE SELECTED ENTRIES button. Click APPLY when done.
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HTTPS Warning Message
When HTTPS is enabled, you must enter the WAN or LAN IP address into your
web browser in the following format: https://xxx.xxx.xxx.xxx:8080
Depending on your browser, you may encounter a warning message. It warns
that the page was not securely loaded due to the unknown verification of a
ProSoft site certificate.
You may need to add an exception in your browser to proceed to the ICX35HWC webpage.
Google Chrome
1 Click on the ADVANCED link.
2 Click on the PROCEED TO XXX.XXX.XXX.XXX link.
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Firefox
1 Click on the ADVANCED link.
2 Click on the ADD EXCEPTION… link.
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3 In the Add Security Exception window, click on CONFIRM SECURITY
EXCEPTION.
Internet Explorer
1 Click on the CONTINUE TO THIS WEBSITE link.
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Safari
1 Click on the CONTINUE link.
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Parameter
Description
System Log Level
Specifies how much information is saved to the log file. Lower numbers
limit the log entries to more critical information, while higher numbers
include information useful for troubleshooting. Higher numbers include all
entries associated with lower-level numbers. This value can typically be
left alone until instructed by a Technical Support representative.
Refresh
Performs a refresh of the log results
Show all Log Entries
Refreshes and displays all log entries
Download
Allows you to download and save the log to a file
Clear Logs
Clears the recorded logs
User Manual 3G/4G LTE
3.3.3 Logs
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Parameter
Description
Recipient
Recipient’s phone number in international format (including prefixes and
country code). The phone number can be entered in the following
formats:
With or without preceding ‘+’ sign
With or without spaces
With or without dashes ‘-‘
With or without periods ‘.’
Message
SMS text message to be sent, up to 160 characters. It supports the GSM
Basic Character Set.
3G/4G LTE User Manual
3.3.4 SMS
The SMS text message contents of the ICX35-HWC buffer can be viewed using
this feature. You can also send an SMS text message to a valid SMS recipient.
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3.3.5 Ping
You can ping a remote device to determine whether you can connect to it. Enter
the WAN IP address or hostname to be pinged and click PING.
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4 ProSoft Connect
ProSoft Connect is a secure webpage interface to activate, setup VPN clients,
invite team members, and manage multiple ProSoft cellular radios on the
network.
4.1 Activation
ProSoft Connect requires you to activate the ICX35-HWC upon initial use.
1 On the Configuration webpage, click on Administrator > System.
2 Under the ProSoft Cloud Connect section, click on the ACTIVATE button.
3 A six-character alphanumeric Activation Key is generated. Record this key for
later use.
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4 Click on the www.prosoft.io link. Or open a new tab in your web browser,
enter www.prosoft.io, then press ENTER.
5 Enter or create an account in the ProSoft Connect log-in screen.
6 Once logged in, you can take a tour of the features of the ProSoft Connect
utility.
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7 When ready, activate the ICX35-HWC within the tour, or you can click on the
ADD A GATEWAY button at the top of the screen. It will prompt you for the
Activation Key.
8 Once the ICX35-HWC is activated, you can navigate to each tab on the left-
hand side of the page. Each tab contains a ‘lifesaver’ icon for a tutorial of the
feature.
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5 Hardware Installation
The ICX35-HWC should be mounted in a position that allows easy access for the
cables so they are not bent, constricted, in close proximity to high amperage, or
exposed to extreme temperatures. The LEDs on the front panel should be visible
for ease of operational verification. Ensure that there is adequate airflow around
the device but kept free from direct exposure to the elements, such as sun, rain,
dust, etc.
Caution: The ICX35-HWC is in a hardened case, and designed for use in industrial and extreme
environments. However, unless you are using cables expressly designed for such environments,
they can fail if exposed to the same conditions the ICX35-HWC can withstand.
5.1 Antenna Installation
Antennas selected should not exceed a maximum gain of 5 dBi under standard
installation configuration. In more complex installations (such as those requiring
long lengths of cable, and/or multiple connections), it is imperative that the
installer follow maximum dBi gain guidelines in accordance with the radio
communications regulations of the Federal Communications Commission (FCC),
Industry Canada, or your country's regulatory body (if used outside the US).
The ICX35-HWC will work with most quad-band GSM/CDMA cellular antennas
with an RP-SMA connector. Connect the primary antenna or primary RF cable
directly to the 'ANT A' antenna connector on the front of the ICX35-HWC.
A secondary antenna port labeled 'ANT B' is provided to attach an additional
antenna. Use of a secondary antenna is not required, but will often increase
cellular reliability and throughput performance.
This device is not intended for use within close proximity of the human body.
Antenna installation should have at least 20 cm separation from the operator.
Tip: When using a cable to an antenna placed away from the modem, minimize the length of your
cable. All gain from a more advantageous antenna placement can be lost with a long cable to the
modem.
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5.2 Connecting the Radio to a Network Device
The application ports are located on the front of the radio.
The Ethernet port uses a standard RJ45 connector
The serial port uses a standard DB9 connector for serial connectivity
5.2.1 Ethernet Cable Specifications
The recommended Ethernet cable is category 5 or better. A category 5 cable has
four twisted pairs of wire that are color-coded and cannot be swapped. The
module only uses two of the four pairs when running at 10 MBit or 100 MBit
speeds.
The Ethernet port on the module is Auto-Sensing. Use either a standard Ethernet
straight-through cable or a crossover cable when connecting the module to an
Ethernet hub, a 10/100/1000 Base-T Ethernet switch, or directly to a PC. The
module will detect the cable type and use the appropriate pins to send and
receive Ethernet signals.
Ethernet cabling is like U.S. telephone cables but have eight conductors. Some
hubs have one input that can accept either a straight-through or crossover cable,
depending on switch position. In this case, ensure that the switch position and
cable type agree.
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Crossover cable
Straight- through cable
RJ-45 PIN
RJ-45 PIN
1 Rx+
3 Tx+
2 Rx-
6 Tx-
3 Tx+
1 Rx+
6 Tx-
2 Rx-
RJ-45 PIN
RJ-45 PIN
1 Rx+
1 Tx+
2 Rx-
2 Tx-
3 Tx+
3 Rx+
6 Tx-
6 Rx-
3G/4G LTE User Manual
Ethernet Cable Configuration
Note: The standard connector view shown is color-coded for a straight-through cable.
5.2.2 Serial Port Basics
RS-232
The use of hardware handshaking (control and monitoring of signal lines)
depends on the requirements of the networked device. If no hardware
handshaking will be used, the cable to connect to the port is as shown below:
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If hardware handshaking is required, the cable to connect to the port is as shown
below:
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LED
State
Description
PWR
Off
Power is not connected to the power terminals or source is
insufficient to properly power the device.
Solid Green
Power is connected to the power terminals
ERR
Off
Normal operation
Solid Red
A critical error has occurred. Program executable has failed or
has been user-terminated and is no longer running. Press the
Reset button or cycle power to clear the error.
MS* (Module Status)
Off
ICX35-HWC is powered off
Solid Green
Initialization complete / OK
Blinking Green
ICX35-HWC is in the process of configuring
Solid Red
Unrecoverable error
Blinking Red
Reading config / minor error / No SIM
NS* (Network Status)
Off
ICX35-HWC is powered off
Solid Green
ICX35-HWC has a connection to cellular tower
Blinking Green
ICX35-HWC is attempting to connect to cellular tower
Solid Red
Duplicate IP (EtherNet/IP) / Non-recoverable network fault
Blinking Red
Established connection timeout (EtherNet/IP) / Minor network
fault
LED
State
Description
SER
Flashing
Indicates that data is moving from the serial port to the WAN
port
TX
Off
No activity on the port
Flashing Amber
Port is actively transmitting data
RX
Off
No activity on the port
Flashing Green
Port is actively receiving data
3G/4G LTE User Manual
5.3 LED Indicators
* The MS and NS LED’s are only enabled if the Ethernet/IP parameter is enabled in the Configuration tab of the
webpage.
Serial Port LEDs
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LED
State
Description
100 Mbit
Off
No activity on the port
Flashing Amber
The Ethernet port is actively transmitting or receiving data.
LNK/ACT
Off
No physical connection is detected. No Ethernet communication
is possible. Check wiring and cables.
Solid Green
Physical network connection detected. This LED must be ON
(solid) for Ethernet communication to be possible.
LED
State
Description
Off
Off
ICX35-HWC is powered off
Solid Green
On
ICX35-HWC is powered and connected, but is not transmitting
or receiving.
Slow Blink
Flashes at a steady, slow
rate: 0.2 Hz (5 sec)
ICX35-HWC is powered and searching for a connection.
Faster Blink
Flashes at a steady, fast
rate: About 3 Hz (333 ms)
ICX35-HWC is transmitting or receiving data.
User Manual 3G/4G LTE
Ethernet Port LEDs
WWAN LED
Note: The WWAN LED indicates a physical connection state between the ICX35-HWC and the cell
tower. It is not an indicator of a logical connection state. There may be a situation when you may
see a “Disconnect, will retry” indicator on the ICX35-HWC webpage, even when the WWAN LED
light is on (solid green). This indicates that the module was able to make a physical connection to
the tower, but the logical connection was not made between the ICX35-HWC and the cellular
provider.
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6 EtherNet/IP and SMS Text Messaging
The ICX35-HWC provides connectivity via the EtherNet/IP communications
protocol as a Class 3 client. With this connectivity, PLC and SCADA software can
monitor the diagnostics of the ICX35-HWC.
The ICX35-HWC Add-On Instruction (AOI) file for RSLogix 5000 supports the
following features:
ICX35-HWC diagnostic data retrieval
ICX35-HWC diagnostic counter reset
Receiving SMS text message from the ICX35-HWC
Sending SMS text message to the ICX35-HWC
Example application: The ICX35-HWC can be installed in a remote location
with its LAN directly connected to a PLC. The PLC code can monitor the values
and if/when a value is out of range, and SMS message is sent to a user via the
ICX35-HWC. The user can then send a SMS back to the PLC to clear the
notification.
Note: This chapter uses examples in a ControlLogix environment. It also applies to a
CompactLogix environment, with notes indicating the differences.
6.1 Creating a New RSLogix 5000 Project
1 Open the File menu and select NEW.
2 Select your controller TYPE.
3 Select the REVISION of your controller. (Revision 16 or newer only)
4 Enter a NAME for your controller, such as My_Controller.
5 Select your CHASSIS TYPE.
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6 Select SLOT x indicating the slot location of your controller.
7 Click OK.
6.1.1 Adding Ethernet Connectivity to the Project
Note: This section can be skipped if you have a CompactLogix processor with a built-in Ethernet
port.
1 You will need to add a 1756-ENBT Ethernet Bridge module to the project. In
the Controller Organizer window, select the Controller that was imported and
click the right mouse button to open a shortcut menu. On the shortcut menu,
choose NEW MODULE...
2 This action opens the Select Module Type dialog box. Select the 1756-ENBT
under the Communication Module Type Category and click CREATE.
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3 Enter the NAME, SLOT, REVISION, and IP ADDRESS of the 1756-ENBT module
and click OK.
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4 The 1756-ENBT module now appears in the Controller Organizer window.
5 Save the RSLogix 5000 project.
6.1.2 Ethernet Bridge Network Setup
An Ethernet Bridge needs to be added to the 1756-ENBT module. For CompactLogix,
connect the Ethernet Bridge to the Ethernet port on the controller.
1 In the Controller Organizer window, click the right mouse button on the
Ethernet icon to open a shortcut menu. On the shortcut menu, choose New
Module…
Note: For both ControlLogix and CompactLogix controllers, the Ethernet icon is located under the
controller icon.
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2 This opens the Select Module Type dialog box. Select the ETHERNET-
BRIDGE module under the Communication directory and click CREATE.
3 This opens the New Module dialog box. Enter ‘ICX35’ as the NAME of the
module.
4 Enter the LAN IP address of the ICX35-HWC. This is the connection to the
outside world for the 1756-ENBT.
5 Click OK.
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6 The ETHERNET-BRIDGE now appears in the Controller Organizer window
under the 1756-ENBT module.
7 Double click the ETHERNET-BRIDGE icon in the Controller Organizer
window to open the Module Properties window. Click on the Connection tab
and check the INHIBIT MODULE box. Click OK.
8 Save the file.
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6.2 Importing the AOI
Note: When importing an ICX35-HWC AOI file into a new project, use the ICX35-HWC AOI v1.6
file from www.prosoft-technology.com. Also, the ICX35-HWC firmware version must be v1.2.2 or
later.
1 In the Controller Organizer window, expand the Tasks folder and subfolders
until you reach the MainProgram folder.
2 In the MainProgram folder, double-click to open the MAINROUTINE ladder.
3 Select an empty rung in the routine, and click the right mouse button to open
a shortcut menu. On the shortcut menu, choose IMPORT RUNGS...
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4 Navigate to the location on your PC where you saved the Add-On Instruction
(for example, Desktop). Select the .L5X file and click IMPORT…
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5 This action opens the Import Configuration dialog box, showing the controller
tags that will be created.
6 Click OK to confirm the import. RSLogix will indicate that the import is in
progress:
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7 When the import is complete, the new rung with the Add-On Instruction will
be visible as shown in the following illustration.
8 The procedure has also imported new User Defined Data Types, Controller
Tags, and the Add-On instruction for your project.
9 Save the project. When ready, download the project to the processor.
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