ProSoft Technology ICX30-HWC User Manual

ICX30-HWC

Industrial Cellular Gateway

3G Cellular (M2M)

June 22, 2015

USER MANUAL

Your Feedback Please

We always want you to feel that you made the right decision to use our products. If you have suggestions, comments,
compliments or complaints about our products, documentation, or support, please write or call us.

ProSoft Technology
5201 Truxtun Ave, 3rd Floor
Bakersfield, CA 93309
[phone]
[phone] (Fax)
www.prosoft-technology.com
[e-mail]

ICX30-HWC User Manual

June 22, 2015

ProSoft Technology®, is a registered copyright of ProSoft Technology, Inc. All other brand or product names are or
may be trademarks of, and are used to identify products and services of, their respective owners.

In an effort to conserve paper, ProSoft Technology no longer includes printed manuals with our product shipments.
User Manuals, Datasheets, Sample Ladder Files, and Configuration Files are provided on the enclosed DVD and are
available at no charge from our web site: http://www.prosoft-technology.com

Content Disclaimer

This documentation is not intended as a substitute for and is not to be used for determining suitability or reliability of
these products for specific user applications. It is the duty of any such user or integrator to perform the appropriate
and complete risk analysis, evaluation and testing of the products with respect to the relevant specific application or
use thereof. Neither ProSoft Technology nor any of its affiliates or subsidiaries shall be responsible or liable for
misuse of the information contained herein. Information in this document including illustrations, specifications and
dimensions may contain technical inaccuracies or typographical errors. ProSoft Technology makes no warranty or
representation as to its accuracy and assumes no liability for and reserves the right to correct such inaccuracies or
errors at any time without notice. If you have any suggestions for improvements or amendments or have found errors
in this publication, please notify us.

No part of this document may be reproduced in any form or by any means, electronic or mechanical, including
photocopying, without express written permission of ProSoft Technology. All pertinent state, regional, and local safety
regulations must be observed when installing and using this product. For reasons of safety and to help ensure
compliance with documented system data, only the manufacturer should perform repairs to components. When
devices are used for applications with technical safety requirements, the relevant instructions must be followed.
Failure to use ProSoft Technology software or approved software with our hardware products may result in injury,
harm, or improper operating results. Failure to observe this information can result in injury or equipment damage.

© 2015 ProSoft Technology. All Rights Reserved.
Printed documentation is available for purchase. Contact ProSoft Technology for pricing and availability.

Agency

ATEX

CE

CSA/CB Safety

ETSI

FCC/IC

PTCRB

UL/cUL

Important Safety Information

A This Equipment is Suitable For Use in Class I, Division 2, Groups A, B, C, D or Non-Hazardous Locations Only.
B WARNING - EXPLOSION HAZARD - Substitution of Any Components May Impair Suitability for Class I, Division

2.

C WARNING - EXPLOSION HAZARD - Do not disconnect equipment unless power has been removed or the area

is known to be non-hazardous.

D Device must be powered by a Class 2 Power Source.
E Device is open-type and is to be installed in an enclosure suitable for the environment that utilizes a tool

removable door/cover.

F The RS-232 serial connector, Ethernet connector and I/O terminal block are not for use in Hazardous Locations;

they are only for diagnostics and set-up only.

G When Antenna is installed into ultimate enclosure, it must be threaded to appropriate port to ensure mechanical

securement.

Agency Approvals and Certifications

Do not operate the ProSoft Technology Wireless products in areas where blasting is in progress, where explosive
atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the ProSoft Technology Wireless products MUST BE
POWERED OFF. The ProSoft Technology Wireless products can transmit signals that could interfere with this
equipment.

Do not operate the ProSoft Technology Wireless products in any aircraft, whether the aircraft is on the ground or in
flight. In aircraft, the ProSoft Technology Wireless products MUST BE POWERED OFF. When operating, the ProSoft
Technology Wireless products can transmit signals that could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
The ICX30-HWC may be used at this time.

The driver or operator of any vehicle should not operate the ProSoft Technology Wireless products while in control of
a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and
provinces, operating such communications devices while in control of a vehicle is an offense.

Release Version

Release Date

Description

1.1.50

5/28/15

Fixes to Date:
 Port Forwarding setup - Extra entries were deleted when user edited an entry on

the port forwarding screen.

 Port Forwarding setup was not properly displaying multiple entries.
 A factory reset, disabled all the wireless modes except of the GSM
 Removed duplicate version information from the main screen
 Occasionally the system may reset itself to the factory default after repeated

configuration and reboot changes

 The ICX30 LAN IP address was not being updated properly
Enhancements:

 GRE: Web interface for configuring a GRE Tunnel. Generic Routing

Encapsulation (GRE) is a tunneling protocol that encapsulates a wide variety of
network layer protocols inside virtual point-to-point links over an Internet Protocol
network.

Important Notice

Due to the nature of wireless communications, data transmission and reception can never be guaranteed. Data may
be delayed, corrupted (that is, it may have errors), or be totally lost. Significant delays or losses of data are rare when
wireless devices such as ProSoft Technology Wireless products are used in a normal manner with a well-constructed
network. Nevertheless, the ICX30-HWC should not be used in situations where failure to transmit or receive data
could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or
loss of property. ProSoft Technology accepts no responsibility for damages of any kind resulting from delays or errors
in data transmitted or received using ProSoft Technology products, or for failure of the ICX30-HWC to transmit or
receive such data.

Limitation of Liability

The information in this manual is subject to change without notice, and does not represent a commitment on the part
of ProSoft Technology.

PROSOFT TECHNOLOGY, INC AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY
DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS
OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY PROSOFT TECHNOLOGY PRODUCT,
EVEN IF PROSOFT TECHNOLOGY AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall ProSoft Technology and/or its affiliates aggregate liability arising
under or in connection with the ProSoft Technology product, regardless of the number of events, occurrences, or
claims giving rise to liability, be in excess of the price paid by the purchaser for the ProSoft Technology product.

ICX30-HWC ♦ Industrial Cellular Gateway Contents
3G Cellular (M2M) User Manual

Contents

Your Feedback Please ........................................................................................................................ 2

Content Disclaimer .............................................................................................................................. 2

Important Safety Information ............................................................................................................... 3

Important Notice .................................................................................................................................. 4

Limitation of Liability ............................................................................................................................ 4

1 Start Here 7

1.1 About the ICX30-HWC Industrial Cellular Gateway .................................................. 7

1.1.1 Specifications ............................................................................................................ 9

1.2 Package Contents ................................................................................................... 10

1.3 System Requirements ............................................................................................. 10

1.4 Power Requirements ............................................................................................... 11

2 Configuration Webpage 13

2.1 Configuration Webpage Setup ................................................................................ 14

2.2 Assigning an IP Address to the ICX30-HWC .......................................................... 15

2.3 Connecting to your Cellular Provider ...................................................................... 17

2.3.1 Steps of a connection using GSM/GPRS................................................................ 17

2.3.2 Steps of a connection using CDMA (where applicable): ......................................... 20

2.4 Configuration Webpage........................................................................................... 21

2.4.1 Status ...................................................................................................................... 22

2.4.2 Network Interface .................................................................................................... 24

2.4.3 Advanced Setup ...................................................................................................... 27

2.4.4 Administrator ........................................................................................................... 35

3 Hardware Installation 37

3.1 Antenna Installation ................................................................................................. 37

3.2 Connecting the Radio to a Network Device ............................................................ 38

3.2.1 I/O Terminal ............................................................................................................. 38

3.2.2 Ethernet Cable Specifications ................................................................................. 40

3.2.3 Serial Port Basics .................................................................................................... 41

3.3 LED Indicators ......................................................................................................... 42

4 GSM Communication (AT&T®) 43

4.1 HSUPA .................................................................................................................... 43

4.2 HSDPA .................................................................................................................... 43

4.3 UMTS ...................................................................................................................... 44

4.4 EDGE ...................................................................................................................... 44

4.5 GPRS ...................................................................................................................... 44

5 CDMA Communication (Verizon®) 45

5.1 EV-DO ..................................................................................................................... 45

5.2 1x ............................................................................................................................. 45

ProSoft Technology, Inc. Page 5 of 64
June 22, 2015

Contents ICX30-HWC ♦ Industrial Cellular Gateway
User Manual 3G Cellular (M2M)

5.3 Security ................................................................................................................... 46

6 Ethernet/IP Support 47

6.1 Creating a New RSLogix 5000 Project ................................................................... 47

6.1.1 Adding a 1756-ENBT to the Project ....................................................................... 48

6.1.2 Ethernet Bridge Network Setup .............................................................................. 50

6.2 Importing the AOI .................................................................................................... 53

6.3 ICX30-HWC Controller Tags .................................................................................. 56

6.3.1 ICX30.CONTROL ................................................................................................... 56

6.3.2 ICX30.STATUS ....................................................................................................... 57

6.3.3 ICX30.SMS ............................................................................................................. 57

6.3.4 ICX30.IO ................................................................................................................. 58

6.3.5 ICX30.GPS ............................................................................................................. 58

6.3.6 ICX30.UTIL ............................................................................................................. 59

7 Support, Service & Warranty 61

7.1 Contacting Technical Support ................................................................................. 61

7.2 Warranty Information .............................................................................................. 62

Index 63

Page 6 of 64 ProSoft Technology, Inc.
June 22, 2015

ICX30-HWC ♦ Industrial Cellular Gateway Start Here

In This Chapter

 About the ICX30-HWC Industrial Cellular Gateway ................................. 7

 Package Contents ................................................................................. 10

 System Requirements ........................................................................... 10

 Power Requirements ............................................................................. 11

3G Cellular (M2M) User Manual

1 Start Here

1.1 About the ICX30-HWC Industrial Cellular Gateway

The Industrial Cellular Gateway provides secure wireless Ethernet and serial
connectivity to remote devices such as PLCs, RTUs, DCS systems and
instruments over 3G cellular services. Remote devices can be accessed using
secure VPN tunnels over Internet connections. The ICX30-HWC is ideal for
accessing remote equipment for maintenance/programming, remote data
collection, SCADA, and machine-to-machine (M2M) applications.

Key applications include utilities, manufacturing, automation, oil and gas,
SCADA, telemetry, Homeland Security, and asset monitoring.

ProSoft Technology, Inc. Page 7 of 64
June 22, 2015

Start Here ICX30-HWC ♦ Industrial Cellular Gateway
User Manual 3G Cellular (M2M)

Mobile Originated to Mobile Terminated (Cellular to Cellular)

LAN to Mobile Terminated (Network to Cellular)

Page 8 of 64 ProSoft Technology, Inc.
June 22, 2015

ICX30-HWC ♦ Industrial Cellular Gateway Start Here

Cellular Technology

CDMA, CDMA2000
GSM, UMTS/WCDMA, HSPA+, GPRS, EDGE

Bands

CDMA2000: 800/1900 MHz
GSM: 850/900/1800/1900
WCDMA: 800/850/900/1900/2100

Max Downlink Speeds

Up to 14.4 Mbps maximum (Network dependent)

Max Uplink Speeds

Up to 5.76 Mbps maximum (Network dependent)

Activation

SIM Slot (GSM), Flash Memory (CDMA)

Security

Open VPN, IPSec

GPS

GPS EtherNet/IP reporting

Enclosure

Extruded aluminum with DIN clip

Size

11.4 x 14 x 3.2 cm (W x H x D)

4.5 x 5.5 x 1.25 inches (W x H x D)

Shock

IEC 60068-2-27; 15G @ 11ms (Operational)
IEC 60068-2-27; 30G @ 18ms (Non-Operational)

Vibration

IEC 60068-2-6; 10G, 10 to 150 Hz

Ethernet Port

(1) 10/100 Base-T, RJ45 connector

Serial Port

(1) DB9 female (Serial tunneling & encapsulation)

Antenna Ports

(2) RP-SMA connector
(1) SMA Connector (GPS)

I/O Connector

Six-position screw terminal

I/O Port

(2) Discrete Inputs/Outputs (Programmable)
(2) Analog Inputs; (1) 0 to 20 mA, (1) 0 to 12 VDC

Weight

1.1 lbs (499g)

Operating Temperature

-40°F to +158°F (-40°C to +70°C)

Humidity

Up to 100% RH, with no condensation

External Power

10 to 24 VDC

Power over Ethernet

802.3af Compliant

Peak Power Consumption

< 6W

3G Cellular (M2M) User Manual

1.1.1 Specifications

Radio

Physical

Environmental

ProSoft Technology, Inc. Page 9 of 64
June 22, 2015

Start Here ICX30-HWC ♦ Industrial Cellular Gateway

Qty.

Part Name

Part Number

Part Description

1

ICX30-HWC Cellular
Gateway

ICX30-HWC

3G 3G Cellular (M2M)

1

Antenna

AO822S-OA

2dBi Omni RP-SMA articulating
890 to 960 MHz, 1710 to 2200 MHz

1

ProSoft Solutions
DVD

DVD-001

Contains documentation for the ICX30-HWC

User Manual 3G Cellular (M2M)

1.2 Package Contents

The following components are included with the ICX30-HWC, and are required
for installation and configuration.

Important: Before beginning the installation, please verify that all of the following items are
present.

If any of these components are missing, please contact ProSoft Technology
Support for replacement parts.

1.3 System Requirements

The following system requirements are the recommended minimum
specifications to successfully install and run:

 Supported operating systems:

- Microsoft Windows® Vista

- Microsoft Windows XP Professional with Service Pack 1 or 2

- Microsoft Windows 7 Professional (32-or 64-bit)

- Microsoft Windows 2000 Professional with Service Pack 1, 2, or 3

- Microsoft Windows Server 2003

 Pentium® II 450 MHz minimum. Pentium III 733 MHz (or better)
 128 Mbytes of RAM minimum, 256 Mbytes of RAM recommended
 100 Mbytes of free hard disk space (or more based on application

requirements)

 256-color VGA graphics adapter, 800 x 600 minimum resolution (True Color

1024 x 768 recommended)

 DVD drive
 Ethernet hub with standard RJ45 Ethernet cable

or
Ethernet port with RJ45 crossover cable for direct connection to module

In addition, you will need:
 A connection to an existing wired or wireless Ethernet network, with a Static

or Dynamic IP address for your computer

 Static IP address, Subnet Mask and Gateway address for each device you

plan to install. Obtain this information from your system administrator.

Page 10 of 64 ProSoft Technology, Inc.
June 22, 2015

ICX30-HWC ♦ Industrial Cellular Gateway Start Here
3G Cellular (M2M) User Manual

1.4 Power Requirements

The ICX30-HWC accepts voltages between 10 and 24 VDC (300 mA @ 12 VDC,
150 mA @ 24 VDC), with an average power draw of 6 watts or less. A
detachable power connector comes with the radio, as shown below. The
connector terminals are labeled + (positive DC connection) and - (DC ground
connection).

The AC-to-DC power supply adapter may be used. DC power wires must be less
than 2 meters in length to meet regulatory requirements.

Important: When wiring the power connector, be sure to observe the proper polarity markings on
the power connector. Improper connector wiring can cause serious damage to the ICX30-HWC
which will not be covered under the ProSoft Warranty.

The power connector (ProSoft P/N 002-0116) and wire installation tool (ProSoft
P/N 357-0061) are shown in the following graphic. The wire installation tool is
helpful when installing wires into the spring-loaded contacts inside the power
connector.

1 To use the wire installation tool, insert it into the connector as shown.

2 Press down on the installation tool to use it as a level which opens the

connector's contacts to insert a wire. A properly wired connector is shown.

ProSoft Technology, Inc. Page 11 of 64
June 22, 2015

Start Here ICX30-HWC ♦ Industrial Cellular Gateway
User Manual 3G Cellular (M2M)

3 Insert the connector into the power port on the bottom of the ICX30-HWC.

Page 12 of 64 ProSoft Technology, Inc.
June 22, 2015

ICX30-HWC ♦ Industrial Cellular Gateway Configuration Webpage

In This Chapter

 Configuration Webpage Setup .............................................................. 14

 Assigning an IP Address to the ICX30-HWC ......................................... 15

 Connecting to your Cellular Provider ..................................................... 17

 Configuration Webpage ......................................................................... 21

3G Cellular (M2M) User Manual

2 Configuration Webpage

The configuration webpage is used to configure and manage the ICX30-HWC.
First-time setup must be performed over a wired network, where provider-specific
cellular configuration details are configured. Once initially setup, you can access
the webserver over the LAN and cellular networks (unless LAN access is
disabled).

Key benefits of the web based configurator include:

 Login and configure device parameters
 Adjust network settings
 Change security settings
 Update events reporting
 Update firmware

ProSoft Technology, Inc. Page 13 of 64
June 22, 2015

Configuration Webpage ICX30-HWC ♦ Industrial Cellular Gateway
User Manual 3G Cellular (M2M)

2.1 Configuration Webpage Setup

1 The default IP address of the ICX30-HWC is 192.168.0.250. If your PC is on

a different subnet, temporarily set the IP address of your PC to 192.168.0.xxx
with a subnet of 255.255.255.0.

2 Open a web browser and enter the ICX30-HWC default address of

http://192.168.0.250:8080

3 Once the ICX30-HWC homepage opens, enter the USERNAME and

PASSWORD to log in. You will be able to customize these later.

4 The default USERNAME is 'admin' and the default PASSWORD is 'password'.

5 After successful login, the homepage displays data from the Status tab.

Page 14 of 64 ProSoft Technology, Inc.
June 22, 2015

ICX30-HWC ♦ Industrial Cellular Gateway Configuration Webpage
3G Cellular (M2M) User Manual

2.2 Assigning an IP Address to the ICX30-HWC

1 Mouse over the Network Interface heading and choose LAN CONFIGURATION.

2 Enter the IP ADDRESS, SUBNET MASK, and DEFAULT GATEWAY to be assigned

to the ICX30-HWC. You will not need to edit the rest of the parameters at this
time.

ProSoft Technology, Inc. Page 15 of 64
June 22, 2015

Configuration Webpage ICX30-HWC ♦ Industrial Cellular Gateway
User Manual 3G Cellular (M2M)

3 Click APPLY CHANGES. The ICX30-HWC will automatically reboot.

4 Once the reboot is complete, reset your PC back to its original IP address.

This IP address should now be on the same subnet as the ICX30-HWC.

5 Close your browser and open a new session. Enter the new IP address of the

ICX30-HWC to access the configuration webpage.

Page 16 of 64 ProSoft Technology, Inc.
June 22, 2015

ICX30-HWC ♦ Industrial Cellular Gateway Configuration Webpage
3G Cellular (M2M) User Manual

2.3 Connecting to your Cellular Provider

The ICX30-HWC supports 3G GSM/GPRS and CDMA (where applicable)
networks. It uses your cellular provider as an ISP (Internet Service Provider) to
connect you to the Internet.

 Cellular devices using GSM technology, such as AT&T, require a SIM

(Subscriber Identity Module) card to be installed in the radio.

 Cellular devices using CDMA technology, such as Verizon, do not require a

SIM card.

2.3.1 Steps of a connection using GSM/GPRS

The Subscriber Identity Module (SIM) in the ICX30-HWC is a smartcard that
securely stores the key identifying a cellular subscriber. Generally, you will only
need to install a SIM once in the life of the cellular gateway, and it may be pre­installed by your ProSoft Technology Representative.

The SIM card slot is located on the front of the cellular gateway.

1 Insert the SIM card into the ICX30-HWC and cycle power. The SIM card is

read by the ICX30-HWC upon boot up.

2 Open the Network Interface > WAN Configuration webpage.

ProSoft Technology, Inc. Page 17 of 64
June 22, 2015

Configuration Webpage ICX30-HWC ♦ Industrial Cellular Gateway
User Manual 3G Cellular (M2M)

3 Enter the Access Point Name (APN) information in the APN NAME field. This

information is provided from your cellular provider. Click APPLY CHANGES.
The ICX30-HWC will reboot.

4 After the ICX30-HWC reboots, it establishes a PPP (Point to Point Protocol or

"dial" up connection) link to your cellular provider network, also called
registering on the network, and receives an IP address.

5 When the ICX30-HWC has received its IP address from your cellular

provider, a connection to the Internet or the cellular network is also available
for computers or other devices to connect directly to the ICX30-HWC.

Page 18 of 64 ProSoft Technology, Inc.
June 22, 2015

ICX30-HWC ♦ Industrial Cellular Gateway Configuration Webpage
3G Cellular (M2M) User Manual

6 The GSM network information is now displayed on the Status web page.

ProSoft Technology, Inc. Page 19 of 64
June 22, 2015

Configuration Webpage ICX30-HWC ♦ Industrial Cellular Gateway
User Manual 3G Cellular (M2M)

2.3.2 Steps of a connection using CDMA (where applicable):

1 When your ICX30-HWC is powered on, it automatically searches for cellular

service using CDMA-based cellular technology.

2 Your ICX30-HWC establishes a PPP (Point-to-Point Protocol or "dial" up

connection) link to the Verizon network, also called registering on the
network, and receives an IP address.

3 When your ICX30-HWC has received its IP address from your cellular

provider, a connection to the Internet or the cellular network is also available
for computers or other devices to connect directly to the ICX30-HWC.

Page 20 of 64 ProSoft Technology, Inc.
June 22, 2015