Prince Castle DHB2PT-33DQ Parts List

BISC

SAUS

BACN

MENU

ENTER

BKFT

REG

TRANSFER

EGGS

BACN

SAUSSAUS

BACN

REG

BKFT

MENU

ENTER

TRANSFER

Product Holding Bin

Product Holding Bin

DHB2PT

DHB2PT

-33DQ Series

-33DQ Series

Operation

Operation

Manual

Manual

355 East Kehoe Blvd. • Carol Stream, IL 60188

Phone: [phone] • Toll Free: 1-800-PCASTLE

Fax: [phone] • www.princecastle.com

TABLE OF CONTENTS

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–9

CastleNet Communications Network . . . . . . . . . . . . . . .10

Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Parts List & Exploded View . . . . . . . . . . . . . . . . . . . . . . .13

LED Timers (tri-color)

Pan Buttons

Power On/Off Switch

Temperature Control

Panel

PRINCE CASTLE

LOGO

Button

Pan & Pan Cover

Button Bar

Transfer Button

Lower Pan Displays

Upper Pan Displays

MENU/ENTER

Button

BKFT (Breakfast)

LED

UP and DOWN
Arrow Buttons

REG (Regular Menu)

LED

Product Identification

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or workmanship
for a period of 1 year from date of original installation, not to exceed 18 months
from the date of manufacture.

Any component which proves to be faulty in material and/or workmanship will be
replaced or repaired (at the option of Prince Castle, Inc.) without cost to the customer
for parts and labor. This warranty covers on-location service
mileage). Travel mileage is limited to 100 miles
warranty) from an authorized service agency or its sub-service agency.

This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle parts voids this warranty.

• All labor to be performed during regular work hours. Overtime premium (the
incremental amount) will be charged to the customer.

•

Damage caused by carelessness, neglect and/or abuse (e.g., dropping,
tampering or altering parts, equipment damaged in shipment, by fire, flood or
an act of God) is not covered under this warranty.

• All problems due to operation at voltages other than that specified on
equipment nameplates are not covered by this warranty. Conversion to correct
voltage is the customer’s responsibility.

•

This equipment must be serviced by Prince Castle Authorized Service Agency or
a Prince Castle Service Technician during the warranty period.

(i.e. trip charges and/or

(200 Kilometers) round trip (one trip

541-553revB

Printed in USA 2/06 © 2006

Product Holding Bin

DHB2PT-33DQ Series

Safety Information

Electrical Information

Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not
entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased
equipment.

WARNING
Indicates information important to the proper opera­tion of the unit. Failure to observe may result in dam­age to the equipment and/or severe bodily injury or
death.

CAUTION
Indicates information important to the operation of
the unit. Failure to observe may result in damage to
the equipment.

Model Volts Hz Watts Amps Plug Number Agency Approval

DHB2PT-33DQ 208-240 60 2600 Max 10.8 Max NEMA L6-15P UL / cUL / UL Sanitation

Printed in USA 2/06 © 2006

2

541-553revB

Product Holding Bin

DHB2PT-33DQ Series

Operation

REG

BKFT

MENU

ENTER

TRANSFER

Turn power On/Off switch to ON position.

Allow 30 minutes

for
heaters to reach operating
temperature. The
Temperature Display will
show temperature as unit
warms up to the operating
temperature.

Power On/Off Switch

Load pan covers (if used) onto pan racks and
insert racks into the unit.

EGGS

EGGS

MENU

ENTER

BKFT
REG

Press all PAN Buttons

The PAN DISPLAYS will show the
assigned product name.

If no product is assigned, the display
will be dim and show “----”. Pressing
the PAN button will not activate the
timer if “----” is displayed. Pressing
PAN button when product name is
displayed will start timing cycle.

BKFT (Breakfast) or
REG (Regular Menu)
will be lit depending on
pre-programmed menu.

EGGS

EGGS

MENU

ENTER

BKFT
REG

LED Timing Status

When LED is steady

RED, load product

and press the PAN
Button.

(steady) = Ready for product
(flashing) = Discard product

(steady) = Oldest product, use first
(flashing) = Cook more product

(steady) = Newer product, use green first
(flashing) = Cook more product

REG

BKFT

MENU

ENTER

TRANSFER

If only one pan is active for a
product, the LED will turn from
RED to GREEN.

If no other pan is active for a
product, the LED for the first
pan loaded will turn from RED
to GREEN.

The LED for the 2nd pan (3rd
pan, etc.) loaded will turn from
RED to YELLOW.

An LED timer can be stopped
(cancelled) at any time by
pressing and releasing the
corresponding PAN Button.

LED Timers

RED

RED

GREEN

GREEN

REG

BKFT

MENU

ENTER

TRANSFER

Discard product

Cook more product

Cook more product

When any of the timer LED’s flash, cook more product or
remove and discard product as indicated.

B

SAUS

BACN

TRANSFER

BACN

SAUSSAUS

6

5

3

1

2

4

Product, along with any remaining time, can be
transferred from one cavity to another as follows:

A. Press and release the TRANSFER

Button. Displays for available bins
are brightly lit. Displays for bins
currently timing, are dimly lit.

B. Press and release the PAN

button of the product to be
moved.

C. Press and release the

TRANSFER button again.

D. Move the product. Press and release

the PAN Button for the new location.
The new location will finish timing
the product. When the transferred
pan timing expires, location will
revert to original menu setting.

WARNING

Hot surfaces.

NOTE: If product transfer is not completed within a pre-programmed

transfer time, the transfer will be cancelled. See your Manager.

GREEN

YELLOW

RED

RED
RED

GREEN
GREEN

YELLOW
YELLOW

GREEN

Flashing

YELLOW

Flashing

RED

Flashing

541-553revB

3

Printed in USA 2/06 © 2006

Product Holding Bin

DHB2PT-33DQ Series

U225

UPPER
PROG

LOWER

ACTUAL

TEMP

SET-

POINT

Operation (continued)

Cleaning

PROG

PROG

PROG

MENU

ENTER

BKF
REG

TRANSFER

PROG

PROG

To change a menu selection for a specific pan cavity, use the following steps:

A. Press and hold the Prince Castle Logo Button for 6 seconds. All Pan

Displays will show “PROG”. All LED Timers will be red.

D. Press the UP or DOWN Button to

scroll to the desired menu item.

B. Press and hold the MENU/ENTER Button. The display next to the

MENU/ENTER Button will display the menu choices. While holding the
MENU/ENTER button, press the UP or DOWN Buttons to scroll through the
menu choices.

C. Press a PAN Button to change the menu. The LED Timer will change to yel-

low and the Display will change from “PROG” to the assigned menu item.

F. Repeat steps A - E as required for other Pan Displays. Press

the Prince Castle Logo Button to exit the program mode.

NOTE: Up to six products may be programmed for each Pan
Button (1 for each menu). In addition, a pan may be set as “not
used” by assigning “----” as its product.

REG

BKFT

MENU

ENTER

TRANSFER

To shut down the unit, turn the power On/Off switch to OFF.

Setting Temperature

E. Press the MENU/ENTER button

to select the menu item.

1. Turn the unit off and unplug the power cord from the electrical
receptacle.

2. Remove the pan covers and pan racks. Wipe all parts and unit
with a damp cloth. DO

NOT use a green scotch bright pad cleaner,

ice or water.

WARNING

Before performing any maintenance, turn the power switch to the OFF

position and unplug the power cord from the electrical receptacle.

CAUTION

This unit is not watertight. Do not clean with a water jet/jet spray.

Do not immerse the unit in water.

The unit has four shelves, each with an upper and lower heater (eight heaters total).
The factory pre-set for the upper heaters is 195°F.
The factory pre-set for the lower heaters is 185°F.
Each upper heater has a programmable range of 150° - 275°F.
Each lower heater has a programmable range of 150° - 225°F.
Use the control below and the following steps to set the setpoint temperatures for each heater.

UPPER SHELF LED

This LED will be lit to indicate

upper shelf is selected

UP/DOWN

ARROW BUTTONS

Used with other buttons to scroll

through heater and temperature

selections

PRINCE CASTLE LOGO BUTTON

Press to enter

temperature selections

TEMPERATURE DISPLAY

NOTE: The unit is preset to display temperature in

Fahrenheit. To display in Celsius, press and hold
the DOWN Arrow button immediately after turning
on the power switch. To switch back to Fahrenheit,
press and hold the UP Arrow button after turning
on the power switch.

PROG LED

This LED will be lit to indicate

unit is in Program Mode

LOWER SHELF & LED

This LED will be lit to indicate

lower shelf is selected

ACTUAL TEMP BUTTON & LED

Press to display actual temperature for the

selected heater. LED will be lit when actual tem-

perature is displayed.

SETPOINT BUTT

ON & LED

Press to display setpoint temperature of a

selected heater. LED will be lit when setpoint

temperature is displayed.

NOTE: To reset all times and temperatures to the factory settings, turn the unit off, then press and hold the UP and DOWN arrow buttons
simultaneously while turning the unit back on. A “P” will appear in the display and all times and temperatures will be reset to original factory settings.

1

8

7

Printed in USA 2/06 © 2006

4

541-553revB

Product Holding Bin

DHB2PT-33DQ Series

U220

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U225

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U225

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

Setting Temperature (continued)

Press the UP or DOWN Arrow Buttons until the desired shelf
LED and upper (U) or lower (L) heater is selected.

Press and hold the SETPOINT Button and the Prince Castle
Logo Button for 5 seconds. The Program LED will light.

Calibrating Heaters

If calibration is necessary use
the following steps:

NOTE: Allow sufficient amount of
time for temperatures to stabilize
before starting calibration.

Press the UP or DOWN Arrow
Buttons until the desired shelf LED
and upper (U) or lower (L) heater is
selected.

Take a temperature reading within the shelf near the center of
the heater surface.
Use a standalone temperature meter (not supplied).

Press the UP or DOWN Arrow Buttons until the desired
setpoint temperature is displayed

U2:30

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U225

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

Press and hold the PRINCE CASTLE
LOGO and ACTUAL Buttons for 5
seconds. The semi-colon (:) LED
indicator will light. The temp dis­played is the actual heater tempera­ture sensed by the controller.

U2:20

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

Press the UP or DOWN Arrow
Buttons until the temperature
displayed matches the reading
obtained in Step 2.

Press the PRINCE CASTLE
LOGO Button to save the
temperature value and exit the
Calibration Mode.

Press the Prince Castle Logo Button to save the new setpoint
value. Repeat steps 2—5 to change the setpoint for any other
heater.

WARNING

Hot surfaces. Use

caution when taking

temperature readings

within the shelf

U220

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U2:30

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

To clear any offset
readings, press the
SETPOINT Button.

U220

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

3

4

1

2

3

4

5

2

541-553revB

5

Printed in USA 2/06 © 2006