Pitney Bowes DM800i User Manual

DM800i™ Series 

Digital Mailing System

DM800i™ Series Mailing System

Operator Guide

US English Version

SV61162 Rev. D

DM800i™ Series Mailing System

Shown with WEIGH-ON-THE-WAY®

m of any type or transmitted by any means, electronically or mechanically, without the

express, written permission of Pitney Bowes.

We have made every reasonable effort to ensure the accuracy and usefulness of th ever, we cannot assume responsibility for errors or omissions o

r liability for the misuse or misapplica-

is manual; how-

tion of our products.

Due to our continuing program of product improvement,

equipme

nt and material specifications as well as performance features are subject to change without notice. Your postage meter may not have some of the features described in this book.

AccuTrac, Ascent, DM825, DM875, DM Series, E-Z Seal, IntelliLink, WEIGH-ON-T

HE-WAY (WOW) Postage By Phone, INVIEW and Pitney Bowes Supply Line are trademarks or registered trademarks of Pitney Bowes Inc. ENERGY STAR is a registered trademark of the United States Environmental Protection Agency. All other trademarks are trademarks or registered trademarks of the respective owners.

SV61162 Rev. D

Alerting Messages

Various messages are used throughout this guide to alert you to potentially hazardous or error causing conditions. These messages are as follows:

WARNING! Alerts you to conditions or practices that could cause serious injury.

CAUTION: Alerts you to conditions or practices that could cause damage to the

equipment or to the material being run.

IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed exactly.

NOTE: Provides a comment or explanation o

f the associated topic.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manua

l, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which rect the interference at his own expense.

Use only a shielded interface cable to operate this equipment with a scale or other peripheral device

CAUTION: Changes or modifications to this equipment not expressly

approved by the party responsible for compliance (Pitney Bowes) could void

the user’s authority to operate the equipment.

to provide reasonable protection against

case the user will be required to cor-

ii SV61162 Rev. D

FCC Compliance of Modem

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

This equipment is designed to be connected to a Facility Interface Code 02LS2 n network interface.

A plug and jack used to connect this equipment to the premises wiring an comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The ringer equivalence number (REN) is used nected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example 03 is a REN of 0.3).

If this IntelliLink® Control Center causes harm to the telephon notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that co advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this IntelliLink® Control Ce

warranty information. Refer to the Pitney Bowes Contact Information List in this guide for the number

of the help desk. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is not intended to be repaired by the customer (user).

uld affect the operation of the equipment. If this happens the telephone company will provide

incoming call. In most but not all areas, the sum of RENs should not exceed five

to determine the number of devices that may be con-

e network, the telephone company will

nter please

contact the help desk for repair or

d telephone network must

etwork with RJ11C

Connection to party-line service is subject to state tariffs. public service commission, or corporation commission for information.

If the installation site has specially wired alarm equipmen installation of this IntelliLink® Control Center does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

SV61162 Rev. D iii

Contact the state public utility commission,

nected to the telephone line, ensure the

t con

Pitney Bowes Contact List Chapter 1 - Read this First

Table of Contents

Chapter 2 - Meet the DM Series™ Digita Chapter 3 - Mail in a Minute Chapter 4 - Running Mail Chapter 5 - Mailing System Setup Chapter 6 - Adding Postage Chapter 7 - Standard Accounting Chapter 8 - Reports Chapter 9 - Maintaining and Updating Chapter 10 - Troubleshooting Chapter 11 - Supplies and Options Chapter 12 - Specifications Appendix A - Glossary Index

l Mailing System

SV61162 Rev. D

Pitney Bowes Contact Information List

PB Web Sites • For frequently asked questions, go to:

http://www.pb.com

• To place requests for service or training, go to:

http://www.pb.com and click on My Acc

• To order PB supplies and accessories, go to:

ount

http://www.pb.com and click on Online S

• To view and pay invoices online, go to:

http://www.pb.com and click on My Acc

• To view inventory, go to:

http://www.pb.com and click on My Account.

•

To add postage to your Postage By Phone® Meter Payment System acco

unt, go to:

http://www.pb.com and click on Add Postage

tore.

ount

to Your Meter.

Our Help Desk For direct questions, call: 1.800.522.0020. Customer Service Represen-

tatives are available Monday through Friday, 8AM - 8:00PM EST.

Postage By

To contact, call 1.800.243.7800

Phone® System

Pitney Bowes Supplies

To order Pitney Bowes approved supplies, call our PB Supply Line™ at

1.800.243.7824.

1 • Read This First

Contents

What’s in this Guide.............................................................................1-2

Other Information.................................................................................1-2

What You Need to Know......................................................................1-3

Safety Requirements............................................................................1-3

Important Information About Powering Y

System Off......................................................................................1-6

r DM Series™ Digital Mailing

SV61162 Rev. D

1 • Read This First

What’s in this Guide

Chapter 1 - Read this First contains important information about USPS

requirements and equipment and telephone safety precautions.

Chapter 2 - Meet the DM800i™ Digital Mailing System gives an over-

view of th feature. Ple instructions in later sections of this book.

Chapter 3 - Mail in a Minute ex

system. By following these instructions, you will be able to run mail quickly.

Chapter 4 - Running Mail e

modes as well as when to use the various options.

Chapter 5 - Mailing System Setup prov

customizing your mailing system to suit your needs.

Chapter 6 - Adding Postage explai

postage meter (Postal Security Device) using the Pitney Bowes Postage By Phone® Meter Payment system.

Chapter 7 - Standard Accounting explains how to

accounting feature to track postage.

Chapter 8 - Reports expla

how to print them.

e mailing system and the location of each control and machine

ase read this section carefully. It provides a foundation for the

plains the basics of running mail on your

plains how to run mail in the different mail

ides step-by-step instructions for

ns how to add postage funds to your

use the standard

ns the different types of reports available and

Other  Information

Chapter 9 - Maintaining and Updating e

of the meter stamp and how to take care of the moistener and tape feeder. It also tells you how to add features and update postal rates and carriers.

Chapter 10 - Troubleshooting cont

encounter while using your mailing system.

Chapter 11 - Supplies and Options lists

system and how to order them.

Chapter 12 - Specifications con

system and mailing materials.

Appendix A - Glossary define

tor guide.

This section describes other sources of information available for the DM800i™ Digital Mailing System.

ren

• Quick Refe

Operator guide, such as how to set postage, process mail, or clear jams is summarized in the Quick Reference Card Set. The cards are located in a slot in the Stacker module of your system.

• Our Help Desk - F

Pitney Bowes Contact Information List located at the front of this guide.

ce Cards - Much of the information contained in the

or a list of the Pitney Bowes web sites, refer to the

ains a

ains the specifications for the mailing

s mailing terms used throughout this opera-

xplains how to check the quality

list of problems you may

the supplies available for your

1 - 2 SV61162 Rev. D

DM800i™ Series Digital Mailing System Operating Guide

What You Need to Know

USPS Requirements



Safety Requirements

Since your postage meter (Postal Security Device) is licensed by the United States Postal Service (USPS), you must follow a few basic requirements.

• Mail must have the correct date and postage amount in the meter stamp.

• Metered mail must bear the ZIP Code location of the post office where the post

• If you move to another ZIP Code location, you must update the ZIP Code. Y

• Each time you refill your postage meter (Postal Security Device) through th computer automatically performs a postal inspection. If the postage meter in your mailing machine has not detected a modem refill transaction at certain intervals, the message “Inspection Required” appears on the prompt you to connect to Pitney Bowes and perform an inspection.)

• The postage tape you use must meet USPS specificat

age meter (Postal Security Device) is registered.

ou can do this by calling Postage by Phone®.

e modem, the Postage By Phone® Meter Payment System

main screen of the IntelliLink® Control Center. (The system will then

ions.

WARNING! Follow normal safety precautions for all office equipment whenever using your mailing system.

Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose.

• Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters, can cause an explosive-like co sonal injury and/or property damage. Never use aerosol dusters labele

d flammable and always read instructions and safety precautions

on the duster container label.

• Use the power cord supplied with the machine and plug it into a properly grounded wall outlet located near the machine and easily accessible. Failure to properly ground the machine can result in severe

sona

per

• The power cord wall plug is the pr machine from the AC supply.

• Do not remove the power cord's ground pin and do not use a ground adapter

• Make sure the area in front of the power outlet is free of obstruction.

• DO NOT route the power cord over sharp edges or trap it between pieces of furnitu

• To reduce the risk of fire or electrical shock, DO NOT attempt t covers or disassemble the equipment. The housing encloses hazardous parts. If any components are dropped or otherwise damaged, report su tative.

• Keep fingers, long hair, jewelry, neck ties, and loose clothing away moving parts at all times.

l injury and/or fire.

re. Make sure there is no strain on it.

ch damage to your Pitney Bowes customer service represen-

ndition tha

imary means of disconnecting the

t could result in a per-

o remove

from

SV61162 Rev. D 1- 3

1 • Read This First

• When removing jammed material, avoid using too much force to prevent personal injury and damaging equipment.

• To prevent overheating do not cover system vent openings.

• When lifting covers, wait for all parts to stop moving before placing hands n

ear feeder path or printer.

• Do not remove covers as they enclose hazardous parts that should only be accessed by a Pit

ney Bowes Service Representative.

• Use only Pitney Bowes approved supplies, e.g., inks, tapes, and clean-

ers. Call the Pitney Bowes Supply Line™ listed in the Pitney Bowes

act Informatio

Cont

n List at the front of this guide.

• Always follow the specific occupational safety and health s prescribed for your workpla

NOTE: Your mailing system requires annual cleaning by a Pitney Bowes service representative. For continued safe operation, contact your local Pitney Bowes office for a scheduled cleaning

If you use an AC adapter to power the meter when it is off the mailing machine base:

Use only the AC adapter designed specifically for the In

•

telliLink® Control Center. Third-party AC adapters may damage the IntelliLink® Control Center.

• To protect against electrical shock, plug the AC adapter into a properly grounded power

outlet.

• Do not route the AC adapter cable over sharp edges or trap between furniture.

CAUTION:

sive ink accumulation, immediately powe connect the power cord from the wall plug and call your

l Pitney Bowes office for a cleaning.

loca

The

IntelliLink® Control Center and its built-in postage meter (Postal Secu-

In case of an ink spill, leaking ink or exces-

r down and dis-

rity Device) connect directly to analog telephone lines. For your protection

e yo

we urg

u to follow basic safety precautions to reduce the risk of fire,

electric shock and injury to persons, as well as the following:

• Never connect telephone wiring during a lightning storm.

• Disconnect the meter telephone line during a lightning storm.

• Avoid using a telephone or equipment that connects

to a telephone line during an electrical storm; there may be a remote risk of electrical shock from lightning.

• Never install telephone jacks in wet locations.

• Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink o

r laundry tub, in a wet basement or near a swim-

ming pool.

• Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

1 - 4 SV61162 Rev. D

DJPS/DMPS Power Stacker

DM800i™ Series Digital Mailing System Operating Guide

• Do not use the telephone or equipment connected to the telephone line in the vicinity of a gas leak.

• Do not connect your postage meter (Postal Security Device) to a digital phone line. T analog phone line only. (Your fax machine is usually connected to an analog phone line.) If you do not know if your line is digital, call your phone provider for verification.

• Disconnect the telephone cord from the wall before removing the  IntelliLink® Control Center.

he device’s built-in modem is designed to work with an

CAUTION: To reduce the risk of fire, use only the 26

AWG telecommunication line cord either supplied with the machine or supplied separately.

WARNING! Follow normal safety precautions for all office equipment whenever using the DJPS/DMPS Power Stacker.

• Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters, can cause an explosive-like condition tha

t could result in a per-

sonal injury and/or property damage. Never use aerosol dusters

d flammable and always read instructions and safety precautions

labele on the duster container label.

• To obtain Pitney Bowes supplies, please cont

act our Pitney Bowes

Supply Line™. Material Safety Data Sheets can be obtained on the web

or from our Pitney Bowes Supply Line™. Refer to the Pitney Bowes Contact Information List at the front of this guide for phone numbers

and web site information.

l injury and/or fire.

• Avoid touching moving parts or materials while the machine is in use.

hands, loose clothing, jewelry and long hair away from all moving

Keep parts.

• Do not remove covers. Covers enclose hazardous parts that should only be accessed b

y properly trained service personnel. Immediately report to Pitney Bowes Service any damaged or non-functioning components that renders the unit unsafe.

• Place the unit in an accessible location to allow fo

r proper venting of the

equipment and to facilitate servicing.

• The power cord wall plug is the pr

imary means of disconnecting the

machine from the AC supply.

• Do not use an adapter plug on the line cord or wall outlet.

• Do not remove the ground pin from the line cord.

SV61162 Rev. D 1- 5

1 • Read This First

YES

OFF

• Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.

• Do not route the power cord over sharp edges or trapped between furniture.

• Ensure there is no strain on the power cord where it becomes jammed

en the equipment, walls or furniture.

betwe

• Be certain the area in front of the wall receptacle into which the machine is plugged is

• To prevent overheating, do not cover the vent openings.

• Read all instructions before attempting to operate the equipment.

• Use this equipment only for its intended purpose.

If your stacker has an AC adapter to power the stacker:

• Use only the AC adapter designed specifically for the stacker and

shown in may damage the stacker.

• To protect against electrical shock, plug the AC adapter power cord into

operly grounded wall outlet.

a pr Do not route the AC adapter cable over sharp edges or trap it between furniture.

apter 11, Supplies and Options. Third-party AC adapters

free from obstruction.

NOTE: Always follow the specific occupational safety and health standards for your workplace.

Important Information About Powering Your  DM Series™ Digital Mailing System Off

our DM Series™ Digital Mailing System is design

Y at all times. This is necessary so that the printer station can perform the required maintenance it needs to maintain peak performance.

Your DM Series™ System has a power switch (for the location, refer to

Chapter 2, p

If you need to power off your system, you must use the power switch. Whe

n yo

head back to the capping station to keep the printhead from drying out.

Powering off your system by any other means, such a power strip, or unplugging from a wall outlet, will result in higher than normal ink consumption and could damage your mailing system.

age 2-6) so that you can properly remove power to the system.

u power off the system, the system immediately moves the print-

remain powered on

ed to

s a wall switch, a

1 - 6 SV61162 Rev. D

2 • Meet the DM800i™ Series Digitial

Mailing System

Contents

Introducing the DM Series™ Mailing System.......................................2-2

Features and Benefits..........................................................................2-2

Parts of the Mailing System..................................................................2-6

Mailing System Exterior..................................................................2-6

Mailing System Interior.................................................................2-10

The IntelliLink® Control Center ....................................................2-12

SV61162 Rev. D

2 • Meet the DM800i™ Series Digital Series Mailing System

Introducing the DM Series™  Mailing System

Features and Benefits

Energy Star® Rating



The DM Series™ Digitial Mailing System is an easy-to-use digital mailing

system you can tailor to satisfy the unique requirements of your organization. This system:

• Automatically feeds a stack of mail.

• Moistens and seals the envelope flaps.

• Imprints the correct postage amount.

• Stacks the finished mail.

The following section provides a summary of the main features and benefits of the DM800i™ Series System.

As an ENERGY STAR Partner, Pitney Bowes has determined that the DM Series™ mailing systems meet ENERGY STAR g enter a low power state called the "sleep mode" if not used for a preset interval of time. This keeps energy consumption low, while maintaining the high state of readiness you expect

from Pitney Bowes mailing equipment.

ENERGY STAR qualified office and imaging less electricity than standard equipment. And using less energy keeps utility costs down. Over the next five years, these products will save Americans more than 5 billion dollars.

uidelines for energy efficiency. They automatically

products use as much as 60%

The ENERGY STAR program is another example of how Pitney Bowes is good for th

e environment and smart for business.

Postage Meter The postage meter on your mailing system is a Postal Security Device

(PSD) that incorporates the latest technology approved by the United States Postal Service to secure funds. This technology eliminates the need to perform physical inspections thereby making the system easier and more convenient to use. The PSD contains the funds and performs all of the calculations necessary to print meter stamps that comply with the latest USPS standards.

Easy-to-Use IntelliLink®



Control Center

The IntelliLink® Control Center is mounted on the top of your mailing system and features a large easy-to-read graphic display, function keys and alpha and numeric ke the display to prompt you through all of the setup and mailing operations. You use the function keys and keypads to respond to the system prompts and select your options.

ypads. A series of messages and options appear in

2 - 2 SV61162 Rev. D

DM800i™ Series Digital Mailing System Operating Guide

Variety of Communications Options

Your DM Series™ Digital Mailing System comes with communications ports for data communications with Pitney Bowes support services and for interfacing to external devices such as a perso or other peripherals.

If you do not have access to your organization’s Local Area Network, an internal mod to allow data communications with Pitney Bowes support services as well as external mail/parcel carriers.

em for connecting to an analog telephone line is also available

nal computer, an optional scale,

Ability to Use Other Pitney Bowes Equipment

Communications with Pitney Bowes provides

• Postage By Phone® Meter Payment System refills

• Remote postage inspections

• USPS Confirmation Services (Delivery Confirmation, Signature Confirmation, and electronic filing of Certified Mail)

• Ability to download graphic images (ads, inscriptions, and permits)

• Ability to download rate change and software updates

You can use the following Pitney Bowes equipment with your mailing system:

the following benefits:

DJPS/DMPS Power Stacker

This provides a larger area for stacking imprinted envelopes. (Optional.)

Mail Machine Interface

The Mail Machine Interface (MMI) enables communication between the DI900™ and DI950™ FastPac® Inserting Systems and the DM800i™ Series Digital Mailing System via a USB connection.

The DI900™/DI950™ sends start and stop signals to the mailing system, and the mailing stop feeding.

system can send error messages back to the inserter to

• If the mailing system is overcome with mail, it can pause the inserter to prev

ent it from producing any additional mail pieces, process the mail pieces on the feeder, then signal the feeder to resume once it has caught up.

• When the mailing system is in the mainten inserter, then signal the inserter to resume once maintenance is complete.

• If you want to operate the mailing system in a stand-alone mode, press

Stop key on the IntelliLink® Control Center. The DI900™/DI950™

the

inserter will finish creating any mail pieces in process. Press Start (at

the mailing system) to finish processing any pieces of mail on the feeder. Then, refer to your operating guide for your mailing systems for instructions on processing mail.

NOTE: Once you have completed processing mail in stand-alone mode, press the Stop key

Contact your Pitney Bowes Account Representative fo tion.

SV61162 Rev. D 2 - 3

ance mode, it will pause the

r more informa-

2 • Meet the DM800i™ Series Digital Series Mailing System Accounting and

Reporting

INVIEW™ Accounting

The INVIEW™ accounting and reporting feature allows you to store postage costs for 100 accounts, or you can purchase an option to store 300 account access to the accounts by password protecting them. For more information

on the INVIEW™ accounting package, refer to INVIEW™ Accounting Operator Guide, SV62233.

s. You can run reports on single or multiple accounts and limit



Budget Manager

You can also acquire the enhanced accounting package, Budget Manager. Budget Manager allows you to create more accounts with higher levels of detail.

For more information on Budget Manager, refer to Budget Man

Operator Guide, SV60957.

ager



Business Manager

You can connect your DM Series™ system directly to a Business Manager host PC and control all of your accounts, operators and postal transaction data through the Business Manager Administration module. For more information on Business Manager, refer to the help within the Business Manager application.

2 - 4 SV61162 Rev. D

DM800i™ Series Digital Mailing System Operating Guide

COMPLIANTCOMPLIANT

Advertisements and Inscriptions

Ads and inscriptions are messages you can include in the meter stamp. A number of standard advertisements and inscriptions are included with your mailing system. You can order customized ads and inscriptions by calling

the Pitney Bowes Supply Line™ (refer to the Pitney Bowes Contact Infor- mation List at the

front of this guide for the phone number). For information

on ordering ads and inscriptions, refer to Chapter 11, Supplies and Options

in this guide.

When you order additional advertisements or inscriptions you receive

an art card which you insert into a slot on the side of the IntelliLink® Control Center. Once installed, you can select an advertisement or inscription when you run mail.

Shape Based Rating

Shape based rates are USPS® rates that are based on the weight and dimensions (thickness, length, width) of the ma

il piece. All DM Series mailing systems support this

rating structure.

Optional Permits You can print a permit on a piece of mail instead of a meter stamp. A permit

is a postal mark containing a permit number that provides you with special processing or discount rates. You get the permit(s) from the US Post Office and the permit artwork from Pitney Bowes. For information on ordering per-

mits, refer to Chapter 1

1, Supplies and Options in this guide.

SV61162 Rev. D 2 - 5

2 • Meet the DM800i™ Series Digital Series Mailing System

123

11 12

Parts of the Mailing System

Mailing System Exterior

This section describes the parts of your DM800i™ Series System and includes:

• The Mailing System Exterior, including the Weigh-On-The-Way®

(WOW®) Module

• The Mailing System Interior

• The IntelliLink

• The Main Screen

IntelliLink® Control Center - This contains the screen and keypad

for communicating with the mailing machine and the built-in postage meter (Postal Security Device).

Feed Cover - Protect moving part

from entering the machine. The feed cover protects the feeder.

WOW (Weigh-On-The-Way®) Cover - Protect

port area on the DM Series™ systems that have the

Printer Cover - protect

nents.

Thickness Adjustment Knob - You use this knob to

thicknesses of the envelopes you are feeding into your mailing system.

Control Center

s the print head and ink cartridge compo-

s and prevent foreign objects

the WOW® trans-

optional

adjust for the

Platform Scale - The 10 lb. in

the DM800i™ Digital Mailing System.

On/Off switch - T

located on the lower left side of the feed deck

Feed Deck - This Side Guide - Set this to reduce the skewing of p

you feed them into the feeder.

Trans port Relea se Knob - Y

half of the transport deck if you need to clear a jam.

Art Card Slot - The art ca

into the art card slot on the right side of the In ter (as shown in the photo on the righ

t). The art card contains adver-

tisements and inscriptions.

Quick Reference Card Set - These

are

easy reference cards containing instructions for performing operatio cards are located in a slot in the stacker module of your mailing system.

telliLink® Control Cen-

ns like how to set postage, process mail, or clear jams. The

rns the mailing system on and off. This is

is where you load the mail.

tegrated platform scale comes with

ieces of mail as

ou pull this knob out to drop the lower

rd plugs

Stacker - This is where mail is depo

applied to the piece of mail. It is located on the right side of the machine. It may be a Power Stacker.

2 - 6 SV61162 Rev. D

drop stacker, or an optional DJPS/DMPS

sited after the postage is

DM800i™ Series Digital Mailing System Operating Guide

The DM800i™ Series Digital Mailing System

Left Side View of the DM800i™ Series System

SV61162 Rev. D 2 - 7

2 • Meet the DM800i™ Series Digital Series Mailing System

DJPS Power Stacker

DM800i™ Series System with Optional WOW™ Module

Right Side View of DM800i™ Series System with Optional DJPS Power Stacker

2 - 8 SV61162 Rev. D

DM800i™ Series Digital Mailing System Operating Guide

Serial Port

(For use by Pitney Bowes Only)

USB Ports

Connectors on the Back of the Mailing System Base

USB Ports - Four USB ports are located on the back, lower right side of the

machine. These provide communications with external devices like a printer, an external scale, optional power stacker or a PC. If you are connecting to your organization’s Local Area Network (LAN), use one of these USB ports

Your Postage Meter to a LAN in Chapter 6 of this guide.

to make the connection. For details, refer to section Connecting

Serial Port Connector - One Pitne

for Pitney Bowes use only.

y Bowes serial port connector. This is

SV61162 Rev. D 2 - 9

2 • Meet the DM800i™ Series Digital Series Mailing System

Top release jam lever E-Z Seal® bottle Top release jam lever

Thickness adjustment

knob

Lower release lever Feed deck

Thick mail setting

Normal mail setting

Mailing System Interior

Interior of the DM Series™ System (Under the Front Cover)

Thickness Adjustment Knob - Use this to adjust for the thicknesses of

the envelopes. You do not have to lift the cover to adjust the knob.

For thicker pieces of mail (3/8” to 5/8”), or mail containing several inserts, use the thick mail setting or for postcards, use the normal mail setting. Refer to the figure on the right.

Top Release Jam Lever/Lower Release Lever - Lif

deck.

Pressure-Sensitive Postage Tape - The 

DM Series™ system uses this pressure sensitive tape to print reports and meter stamps for package the limits specified for mailing materials. See

Specifications in Appendix C of this guide for

details.

Feed Deck - This feeds the

option WOW® module, this feed the envelopes to the WOW® transport deck.

. For mail cont

aining only single inserts,

t these to clear jams on the Feed

s or pieces of mail that are outside

envelopes to the printer. If your system has the

2 - 10 SV61162 Rev. D

E-Z Seal® Sealing Solution Bottle - This contains the

used for moistening and sealing envelopes.

E-Z Seal® solution

DM800i™ Series Digital Mailing System Operating Guide

Postage tape holder in WOW® Module

WOW transport jam release lever

WOW transport deck

Ink cartridge

Printhead

Interior of the DM Series™ System with Optional WOW®  (Under the WOW® Cover)

WOW® Transport Jam Release Lever - Pull this to clear jams on the

transport deck.

Pressure-Sensitive Postage Tape - In the

optional WOW® module, the pressure sensitive postage tape is located as shown below in the WOW® module.

WOW® Transport Deck - This t

Under the DM800i Series Print Cover

DM Serie

s™ system with

ransports the envelopes to the printer.

SV61162 Rev. D 2 - 11

Ink Cartridge Holder - This contains the ink used to create the meter

stamp.

Printhead Carriage - This produce

s the meter stamp.

2 • Meet the DM800i™ Series Digital Series Mailing System

234

6 7

10 11

121314

The IntelliLink® Control Center

This section describes all of the function keys on the IntelliLink Control Center, the control center Main Screen, and the connectors on the back of the control center used to connect it to the AC adapter and to an analog phone line.

Function Keys

Five Screen Keys - The five keys directly to the left of the display

screen allow you to select options displayed on the screen.

Lock Button - Locks the Normal Preset Key - Returns you to th

ting.

Mode Key - Pre

modes.

Class Key - Enables you

(e.g., First Class, Priority, Media mail).

Seal Key - Allows yo

out applying postage. You can also choose not to seal th lopes at all. You can also choose not to seal the envelop adjust the wetness, or prime the moistener.

to choose from a variety of mail processing

IntelliLink® Control Center.

e most commonly used set-

to select the correct class for your mailing

u to moisten and seal envelopes, with or with-

e enve-

es at all,

Accounts Key - Press t

Custom Preset Key - Use this to choose frequently-used system

key settin

Menu Key - Press

• Meter Stamp Options

•Set Up

• Zero Scale

• Maintenance

• Turn Features On

• Confirmation Services

• Adjust Display Contrast

Funds Key - Press to

• Funds Available (in postage meter)

• Funds Used

• Total Pieces (of mail processed by your mail system)

Reports Key - Offers a selection

Help Key - Gives de

ing.

gs for running different jobs

o set up and edit accounts.

to view the following settings and options:

vie

w the following settings and options:

of different types of reports to run.

tailed information about a screen you are view-

Numeric Keys - Press nu

and weight. You can also use these keys to select numbered options appe

Enter Key - P

the mailing system.

Arrow Keys - Moves

selects options.

2 - 12 SV61162 Rev. D

aring in the display.

ress to enter the information you have selected for

mbere

you t

d keys to enter postage amounts

o new menus, or scrolls menus and

DM800i™ Series Digital Mailing System Operating Guide

171819

Start Key - Begins processing mail with the options you have

selected.

Tape Key - Allows you to print post

pieces of mail that are outside the limits

als. See Specifications

Stop Key - Ends a ma

Clear Key - Clears an en

Alpha Keyboard - Use to ent

tion. This keyboard is under a cover that opens for access.

in Appendix C of this guide for details.

il or tape processing job in progress.

try, or takes you back one screen.

age tapes for packages or

specified for mailing materi-

er accounts and other setup informa-

SV61162 Rev. D 2 - 13

2 • Meet the DM800i™ Series Digital Series Mailing System

2 3

The Main Screen

The content of the main screen depends upon the current mode of the machine. Main screens are the only screens that contain a meter stamp replica area and a main status area.

The main screen enters a sleep mode after a certain period of inactivity. Pressin display, or the one corresponding to the Normal Preset settings (refer to

Define Presets in Chapter 5 in this guide for more information).

g any key wake

s up the system and shows the last screen on the

Advertisement Display - The

the envelopes or tape (if selected).

Account - The option

postage.

Class - The class you selected f Main Status Area - Important information

or navigation tips. For example, if you se appears in this area.

Weight Display Area - The

Mode - The mode in which the piece of mail will be processed, or

he next required action will be.

what t

Meter Stamp - The of

tape.

Batch Count - The n

al account number or name charged with

ficial USPS indicia printed on the envelope or

mber of pieces of mail run in a job.

optional messag

r the piece of mail.

ight of the piece of mail.

e to be printed on

such as warnings or help

lect a class, a message

2 - 14 SV61162 Rev. D

+ 158 hidden pages