Pitney Bowes DM800, DM900 User Manual 2
DM800™, DM900
™
DM Series ™ Digital Mailing System
Operator Guide
US English Version
SV60861 Rev. F ©2009 Pitney Bowes Inc.
All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a
retr
ieval system of any type or transmitted by any means, electronically or mechanically, without the
express, written permission of Pitney Bowes.
cy
We have made every reasonable effort to ensure the accura
ever, we cannot assume responsibility for errors or omissions or liability for the misu
tion of our products.
and usefulness of this manual; how-
se or misapplica-
Due to our continuing program of product improvement, equipment an
as performance features are subject to change without notice. Your postage meter may not have
some of the features described in this book.
AccuTrac, Ascent, DM925, DM Series, E-Z Seal, IntelliL
By Phone, INVIEW and Pitney Bowes Supply Line are trademarks or registered trademarks of Pitney
Bowes Inc. All other trademarks are trademarks or registered trademarks of the respective owners.
ink, WEIGH-ON-THE-W
d material specifications as well
AY (WOW) Postage
Alerting Messages
Various messages are used throughout this guide to alert you to potentially hazardous or error causing conditions. These messages are as follows:
WARNING! Alerts you to conditions or practices that could cause serious injury.
CAUTION: Alerts you to conditions or practices that could cause damage to the
equipment or to the material being run.
IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if
instructions are not followed exactly.
NOTE: Provides a comment or explanation o
f the associated topic.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manua
l, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which
rect the interference at his own expense.
Use only a shielded interface cable to operate this equipment with a scale or other peripheral device
to provide reasonable protection against
case the user will be required to cor-
CAUTION: Changes or modifications to this equipment not expressly
approved by the party responsible for compliance (Pitney Bowes) could void
the user’s authority to operate the equipment.
FCC Compliance of Modem
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to
the telephone company.
This equipment is designed to be connected to a Facility Interface Code 02LS2 n
network interface.
A plug and jack used to connect this equipment to the premises wiring an
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
The ringer equivalence number (REN) is used
nected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing
in response to an
(5.0). To be certain of the number of devices that may be connected to a line, as determined by the
total RENs, contact the local telephone company. The REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without
a decimal point (for example 03 is a REN of 0.3).
If this IntelliLink® Control Center causes harm to the telephon
notify you in advance that temporary discontinuance of service may be required. But if advance
notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures
that co
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this IntelliLink® Control Ce
warranty information. Refer to the Pitney Bowes Contact Information List in this guide for the number
of the help desk. If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved. This equipment is not
intended to be repaired by the customer (user).
uld affect the operation of the equipment. If this happens the telephone company will provide
incoming call. In most but not all areas, the sum of RENs should not exceed five
to determine the number of devices that may be con-
e network, the telephone company will
nter please
contact the help desk for repair or
d telephone network must
etwork with RJ11C
Connection to party-line service is subject to state tariffs.
public service commission, or corporation commission for information.
If the installation site has specially wired alarm equipmen
installation of this IntelliLink® Control Center does not disable the alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or a qualified
installer.
Contact the state public utility commission,
nected to the telephone line, ensure the
t con
Table of Contents
Pitney Bowes Contact Information List
Chapter 1 - Read this First
Chapter 2 - Meet the DM Series™ Digita
Chapter 3 - Mail in a Minute
Chapter 4 - Running Mail
Chapter 5 - Mailing System Setup
Chapter 6 - Adding Postage
Chapter 7 - Standard Accounting
Chapter 8 - Reports
Chapter 9 - Maintaining and Updating
Chapter 10 - Troubleshooting
Chapter 11 - Supplies and Options
Chapter 12 - Specifications
Appendix A - Glossary
Index
l Mailing System
SV60861 Rev. F
Pitney Bowes Contact Information List
PB Web Sites • For frequently asked questions, go to:
http://www.pb.com
• To place requests for service or training, go to:
http://www.pb.com and click on My Acc
• To order PB supplies and accessories, go to:
ount
.
http://www.pb.com and click on Online S
• To view and pay invoices online, go to:
http://www.pb.com and click on My Acc
• To view inventory, go to:
http://www.pb.com and click on My Account.
•
To add postage to your Postage By Phone® Meter Payment System
acco
unt, go to:
http://www.pb.com and click on Add Postage
tore.
ount
.
to Your Meter.
Our Help Desk For direct questions, call: 1.800.522.0020. Customer Service Represen-
tatives are available Monday through Friday, 8AM - 8:00PM EST.
Postage By
To contact, call 1.800.243.7800
Phone® System
Pitney Bowes Supplies
To order Pitney Bowes approved supplies, call our PB Supply Line™ at
1.800.243.7824.
SV60861 Rev. F
1 • Read This First
What’s in this Guide ............................................................................. 1-2
Other Information ................................................................................. 1-2
What You Need to Know ...................................................................... 1-3
Safety Requirements............................................................................ 1-3
Important Information About Powering Off Your DM Series™ Digit
Mailing System..................................................................................... 1-6
al
SV60861 Rev. F
1 • Read This First
What’s in this Guide
Chapter 1 - Read this First contains important information about USPS
requirements and equipment and telephone safety precautions.
Chapter 2 - Meet the DM Series™ Digital Mailing System give
view of the mailing system and the location of each control and machine
feature. Ple
instructions in later sections of this book.
Chapter 3 - Mail in a Minute ex
system. By following these instructions, you will be able to run mail quickly.
Chapter 4 - Running Mail e
modes as well as when to use the various options.
Chapter 5 - Mailing System Setup prov
customizing your mailing system to suit your needs.
Chapter 6 - Adding Postage explai
postage meter (Postal Security Device) using the Pitney Bowes Postage By
Phone® Meter Payment system.
Chapter 7 - Standard Accounting explains how to
Accounting feature to track postage.
Chapter 8 - Reports expla
how to print them.
ase read this section carefully. It provides a foundation for the
plains the basics of running mail on your
plains how to run mail in the different mail
x
ides step-by-step instructions for
ns how to add postage funds to your
use the standard
ns the different types of reports available and
i
s an over-
Other
Information
Chapter 9 - Maintaining and Updating explains how to check the
of the meter stamp and how to take care of the moistener and tape feeder. It
also tells you how to add features and update postal rates and carriers.
Chapter 10 - Troubleshooting cont
ter while using your mailing system.
Chapter 11 - Supplies and Options lists
system and how to order them.
Chapter 12 - Specifications con
tem and mailing materials.
Appendix A - Glossary define
tor guide.
This section describes other sources of information available for the
DM Series™ Digital Mailing System.
• Quick Referen
Operator guide, such as how to set postage, process mail, or clear jams
is summarized in the Quick Reference Card Set. The cards are located
in a slot in the Stacker module of your system.
• Our Help Desk - F
Pitney Bowes Contact Information List located at the front of this guide.
ce Cards - Much of the information contained in the
or a list of the Pitney Bowes web sites, refer to the
ains a list of
the supplies available for your
ains the specifications for the mailing sys-
t
s mailing terms used throughout this opera-
problems you may encoun-
quality
1 - 2 SV60861 Rev. F
DM800™, DM900™ Digital Mailing System Operating Guide
WARNING! Follow normal safety precautions for all office equipment whenever using your mailing system.
What You Need to Know
USPS Requirements
Safety Requirements
Since your postage meter (Postal Security Device) is licensed by the United
States Postal Service (USPS), you must follow a few basic requirements.
• Mail must have the correct date and postage amount in the meter
stamp.
• Metered mail must bear the ZIP Code location of the post office where
the post
• If you move to another ZIP Code location, you must update the ZIP
Code. Y
• Each time you refill your postage meter (Postal Security Device) through
the mod
computer automatically performs a postal inspection. If the postage
meter in your mailing machine has not detected a modemor LAN refill
transaction at certain intervals, the message “Inspection Required”
appears on the main screen of the IntelliLink® Control Center. (The system will then prompt you to connect to Pitney Bowe
inspection.)
• The postage tape you use must meet USPS specificat
age meter (Postal Security Device) is registered.
ou can do this by calling Postage by Phone®.
em or LAN, the Postage By Phone® Meter Payment System
s and perform an
ions.
Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose.
• Use only Pitney Bowes approved supplies,
Improper storage and use of aerosol dusters or flammable aerosol dusters, can cause an explosiveinjury and/or property damage. Never use aerosol dusters labeled flammable and always read instructions and safety precautio
duster container label.
• Use the power cord supplied with the machine and plug it into a properly
grounded
Failure to properly ground the machine can result in severe personal
injury and/or fire.
• The power cord wall plug is the pr
machine from the AC supply.
• Do not remove the power cord's ground pin and do not use a ground
adapter
• Make sure the area in front of the power outlet is free of obstruction.
• DO NOT route the power cord over sharp edges or trap it between
pieces of furnitu
• To reduce the risk of fire or electrical sho
covers or disassemble the equipment. The housing encloses hazardous
parts. If any components are dropped or otherwise damaged, report
such damage to your Pitney Bowes customer service representative.
• Keep fingers, long hair, jewelry, neck ties
moving parts at all times.
• When removing jammed material, avoid using too much force to prevent
persona
• To prevent overheating do not cover system vent openings.
SV60861 Rev. F 1- 3
wall outlet located near the machine and easily accessible.
.
re. Make sure there is no strain on it.
l injury and damaging equipment.
like condition that could result in a personal
imary means of disconnecting the
ck, DO NOT attempt to remove
articular aerosol dusters.
in p
ns on the
, and loose clothing away from
1 • Read This First
• When lifting covers, wait for all parts to stop moving before placing
hands near feeder path or printer.
• Do not remove covers as they enclose hazardous parts that should only
be accessed by a Pit
ney Bowes Service Representative.
• Use only Pitney Bowes approved supplies, e.g., inks, tapes, and cleaners. Call the Pitney Bowes Supply Line™ listed in the Pitney Bowes
Contact Informatio
n List at the front of this guide.
• Always follow the specific occupational safety and health standards prescribed for your workplace.
NOTE: Your mailing system requires annual cleaning by a Pitney Bowes
service representative. For continued safe operation, contact your local Pitney Bowes office for a scheduled cleaning
If you use an AC adapter to power the meter when it is off the mailing
machine base:
Use only the AC adapter designed specifically fo
•
r the In
telliLink® Control Center. Third-party AC adapters may damage the IntelliLink® Control Center.
• To protect against electrical shock, plug the AC adapter into a properly
grounded power
outlet.
• Do not route the AC adapter cable over sharp edges or trap between
furniture.
CAUTION:
accumulation, immediately power down and disconnect the
power cord from the wall plug and call your local Pitney
Bowes office for a cleaning.
The
IntelliLink® Control Center and its built-in postage meter (Postal Secu-
In case of an ink spill, leaking ink or excessive ink
rity Device) connect directly to analog telephone lines. For your protection
we urge yo
u to follow basic safety precautions to reduce the risk of fire,
electric shock and injury to persons, as well as the following:
• Never connect telephone wiring during a lightning storm.
• Disconnect the meter telephone line during a lightning storm.
• Avoid using a telephone or equipment that connects to a telephone line
ing an ele
dur
ctrical storm; there may be a remote risk of electrical shock
from lightning.
• Never install telephone jacks in wet locations.
• Do not use this product near water, for example, near a bath tub, wash
bowl, kitc
hen sink or laundry tub, in a wet basement or near a swimming
pool.
• Never touch non-insulated telephone wires or terminals un
less the tele-
phone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Do not use the telephone or equipment connected to the telephone line
in the vicinit
y of a gas leak
1 - 4 SV60861 Rev. F
U7P0 Power
WARNING! Follow normal safety precautions for all office equipment whenever using the Power Stacker.
Stacker
DM800™, DM900™ Digital Mailing System Operating Guide
• Do not connect your postage meter (Postal Security Device) to a digital
phone line. The device’s built-in modem is designed to work with an
analog phone line only. (Your fax machine is usually connected to an
analog phone line.) If you do not know if your line is digital, call your
phone provider for verification.
• Disconnect the telephone cord from the wall before removing the
IntelliLink® Control Center.
CAUTION: To reduce the risk of fire, use only the 26 AWG
telecommunication line cord supplied separately.
• Use only Pitney Bowes approved supplies, in particular aerosol dusters.
Improper storage and use of aerosol dusters or flammable aerosol dusters, can cause an explosiveinjury and/or property damage. Never use aerosol dusters labeled flammable and always read instructions and safety precautio
duster container label.
• To obtain Pitney Bowes supplies, please cont
ply Line™. Material Safety Data Sheets can be obtained on the web or
from our Pitney Bowes Supply
tact Information List at the front
web site information.
• Use the power cord supplied with the machine and plug it into a properly
grounded
wall outlet located near the machine and easily accessible.
Failure to properly ground the machine can result in severe personal
injury and/or fire.
• Avoid touching moving parts or materials while the machine is in use.
Keep hand
s, loose clothing, jewelry and long hair away from all moving
parts.
• Do not remove covers. Covers enclose hazardous p
be accessed by properly trained service personnel. Immediately report
to Pitney Bowes Service any damaged or non-functioning components
that renders the unit unsafe.
• Place the unit in an accessible location to allow for proper venting of the
equipment an
d to facilitate servicing.
• The power cord wall plug is the pr
machine from the AC supply.
• Do not use an adapter plug on the line cord or wall outlet.
• Do not remove the ground pin from the line cord.
• Avoid using wall outlets that are controlled by
with other equipment.
• Do not route the power cord over sharp edges or trapped between furniture.
• Ensure there is no strain on the power cord where it becomes jammed
betwe
en the equipment, walls or furniture.
like condition that could result in a personal
ns on the
act our Pitney Bowes Sup-
Line™. Refer to the Pitney Bowes Con-
of this guide for phone numbers and
arts that should only
imary means of disconnecting the
wall switches, or shared
SV60861 Rev. F 1- 5
1 • Read This First
NO NONO
YES
OFF
ON
• Be certain the area in front of the wall receptacle into which the machine
is plugged is free from obstruction.
• To prevent overheating, do not cover the vent openings.
• Read all instructions before attempting to operate the equipment.
• Use this equipment only for its intended purpose.
If your stacker has an AC adapter to power the stacker:
• Use only the AC adapter designed specifically for the stacker and
shown in Ch
may damage the stacker.
• To protect against electrical shock, plug the AC adapter power cord into
operly grounded wall outlet.
a pr
Do not route the AC adapter cable over sharp edges or trap it between
furniture.
NOTE: Always follow the specific occupational safety and health standards
for your workplace.
apter 11, Supplies and Options. Third-party AC adapters
Important Information About Powering Off Your DM Series™ Digital Mailing System
our DM Series™ Digital Mailing
Y
at all times. This is necessary so that the printer station can perform the
required maintenance it needs to maintain peak performance.
Your DM Series™ System has a power switch (for the location, refer to
Chapter 2, p
If you need to power off your system, you must use the power switch. When
you power of
back to the capping station to keep the printhead from drying out.
Powering off your system by any other means, such a
power strip, or unplugging from a wall outlet, will result in higher than normal
ink consumption and could damage your mailing system.
age 2-6) so that you can properly remove power to the system.
f the system, the system immediately moves the printhead
Syste
m is designed to remain powered on
s a wall switch, a
1 - 6 SV60861 Rev. F
2 • Meet the DM800™, DM900™ Digital Mailing
System
Introducing the DM Series™ Mailing System.......................................2-2
Features and Benefits ..........................................................................2-2
Parts of the Mailing System..................................................................2-5
SV60861 Rev. F
2 • Meet the DM800™, DM900™ Digital Mailing System
Introducing the DM Series™ Mailing System
Features and Benefits
Postage Security Device
The DM Series™ Digital Mailing System is an easy-to-use digital mailing
system you can tailor to satisfy the unique requirements of your organization. This system:
• Automatically feeds a stack of
• Weighs envelopes, flats and packages (up to 1lb.)
• Moistens and seals the envelopes with flaps open or closed.
• Imprints the correct postage amount.
• Stacks the finished mail.
The following section provides a summary of the main features and benefits of the DM Series™ Digital Mailing System.
Your mailing system is equipped with a Postal Security Device (PSD) that
incorporates the latest technology approved by the United States Postal
Service to secure funds. This technology eliminates the need to perform
physical inspections of your postal security device. The PSD contains the
funds and performs all calculations necessary to print meter stamps that
comply with current USPS standards. The PSD is located in your mailing
system's IntelliLink® Control Center.
mixed mail envelope
s.
Easy-to-Use IntelliLink® Control Center
The IntelliLink® Control Center is mounted on the top of your mailing system and features a large easy-to-read graphic display, function keys and
alpha and numeric ke
the display to prompt you through all of the setup and mailing operations.
You use the function keys and keypads to respond to the system prompts
and select your options.
ypads. A series of messages and options appear in
2 - 2 SV60861 Rev. F
DM800™, DM900™ Digital Mailing System Operating Guide
Variety of Communications Options
Ability to Use Other Pitney Bowes Equipment
Your DM Series™ Digital Mailing System comes with communications ports
for data communications with Pitney Bowes support services and for interfacing to external devices such as a perso
or other peripherals.
An internal modem with an external interface to analog telephone lines
allows d
external mail/parcel carriers.
Communications with Pitney Bowes provides
• Postage By Phone® Meter Payment System refills
• Remote postage inspections
• USPS Confirmation Services (Delivery Confirmation, Signature Confir-
• Ability to download graphic images (ads, inscriptions, and permits)
• Ability to download rate change and software updates
You can use the following Pitney Bowes equipment with your mailing system:
ta communications with Pitney Bowes support services as well as
a
mation, and electronic filing of Certified Mail)
nal computer, an optional scale,
the following benefits:
U7P0 Power Stacker.
This provides a larger area for stacking imprinted envelopes. (Optional.)
SV60861 Rev. F 2 - 3
2 • Meet the DM800™, DM900™ Digital Mailing System
COMPLIANTCOMPLIANT
S
h
a
p
e
B
a
s
e
d
R
a
t
i
n
g
S
h
a
p
e
B
a
s
e
d
R
a
t
i
n
g
Accounting and Reporting
Advertisements and Inscriptions
INVIEW™ Accounting
INVIEW™ Accounting and reporting allows you to store postage costs for
100 accounts. You can run reports on single or multiple accounts and limit
access to the accounts by password protecting them. For more information
on the INVIEW™ accounting package, refer to INVIEW™ Accounting
Operator Guide, SV62233.
Budget Manager
You can also acquire the enhanced accounting package, Budget Manager.
Budget Manager allows you to create more accounts with higher levels of
detail. For more information on Budget Manager, refer to Budget Manager
Operator Guide, SV60957.
Business Manager
You can connect your DM Series™ system directly to a Business Manager
host PC and control all of your accounts, operators and postal transaction
data through the Business Manager Administration module. For more information on Business Manager, refer to the help within the Business Manager application.
Ads and inscriptions are messages you can include in the meter stamp. A
number of standard advertisements and inscriptions are included with your
mailing system. You can order customized ads and inscriptions by calling
the Pitney Bowes Supply Line™ (refer to the Pitney Bowes Contact Information List at the front of this guide for the phone number). For information
on ordering
in this guide.
ads and inscriptions, refer to Chapter 11, Supplies and Options
When you order additional advertisements or inscriptions you
art
card which you insert into a slot on the side of the IntelliLink® Control
receive an
Center. Once installed, you can select an advertisement or inscription when
you run mail.
Shape Based Rating
Shape based rates are USPS® rates that are based on the
weight and dimensions (thickness, length, wid
th) of the mail
piece. All new DM Series™ mailing systems have been
updated to support this rating structure.
Optional Permits You can print a permit on a piece of mail instead of a meter stamp. A permit
is a postal mark containing a permit number that provides you with special
processing or discount rates. You get the permit(s) from the US Post Office
and the permit artwork from Pitney Bowes. For information on ordering permits, refer to Chapter 11, Supp
lies and Options in this guide.
2 - 4 SV60861 Rev. F
DM800™, DM900™ Digital Mailing System Operating Guide
1
2
3
456
7
8
9
10
11
12
Parts of the Mailing System
Mailing System Exterior
This section describes the parts of your DM800™, DM900™ mailing system and includes:
• The Mailing System Exterior
• The Mailing System Interior
• The IntelliLink® Control Center
• The Main Screen
Refer to the diagram for the location of each component.
Back Stop - Holds la
E-Z Seal® Moistener Cover - The fluid su
envelope flaps and tapes is located under this cover.
IntelliLink® Control Center - This cont
keypad for communicating with the mailing machine and the
built-in postage meter (Postal Security Device).
Main Cover - Pro
from entering the machine. The main cover protects the postage tape roll, the transport mechanism, and the print engine.
rge envelopes in place.
tect mo
ving parts and prevent foreign objects
pply for moistening
ains the scree
n and
On/Off Switch - T
located on the lower left side of the feed deck.
Feeder Cover - This protect
the thickness adjustment knob and the sealer lever.
Quick Reference Card Set - Th
containing instructions for performing operations like how to set
postage, process mail, or clear jams. The cards are located in
a slot in the stacker module of your mailing system.
Feed Deck - This
External Device Ports - Use these ports
devices like a power stacker or Flash Memory Drive. You
access most of these connectors on the back of the mailing
system, by removing the connections cover at the back of the
IntelliLink® Control Center. For a detailed view, see inset.
Side Door - Open this
brush, or adjust for wet or dry tape.
Wet/Dry Tape Lever - Move this lever down for dr
pressure-sensitive tapes; move it up to wet gummed tapes.
urns the mailing system on and off. This is
s the feeder mechanism including
are easy reference cards
ese
is where you load the mail.
to connect to external
door to inspect and clean the moistener
y tapes or
Stacker - This is where
applied to the piece of mail. It is located on the right side of the
machine. It may be a drop stacker, or an optional DJPS/DMPS
or U7PS Power Stacker.
SV60861 Rev. F 2 - 5
mail is depo
sited after the postage is
2 • Meet the DM800™, DM900™ Digital Mailing System
3
2
1
4
5
6
7
8
USB Ports (USB Network Adapter can be
plugged in here)
Serial Port
USB Network Adapter
and LAN Cable
USB Port for
Flash Memory
Drive (used with
INVIEW™
Accounting)
11
12
10
9
The Digital Mailing System Exterior
2 - 6 SV60861 Rev. F
DM800™, DM900™ Digital Mailing System Operating Guide
12345
6
7
1
2
3
4
5
6
7
Mailing System Interior
Refer to the diagram for the location of each component.
Roll tape - The tape supply is located here. Print meter stamps
tape for pieces of mail that cannot go through the system.
on
You can also print reports on tape.
Printer and Ink Cartridge - Produces the meter
mail piece or tape.
Transport Jam Lever - Lift t
section of the feed deck.
Mail Transport Deck - Transport
nesses through the feeder path.
Feeder Jam Release Lever - Lift t
feeder section of the feed deck.
Thickness Adjustment Knob - Use this to ad
ness of the envelopes.
E-Z Seal® Sealing Solution Moistener Bottles - Hold the E-Z
®
Sealing Solution used to seal mail and tapes.
Seal
his to clear jams on the transport
s envelopes of mixed thick-
his to clear jams in the
stamp on the
just for the thick-
SV60861 Rev. F 2 - 7
2 • Meet the DM800™, DM900™ Digital Mailing System
1
234
5
6
7
8
9
10
11
121314
15
The IntelliLink® Control Center
This section describes all of the function keys on the IntelliLink Control
Center, the control center Main Screen, and the connectors on the back of
the control center used to connect it to the AC adapter and to internal and
external phone lines.
Function Keys
Five Screen Keys - The five keys directly to the left of the display
screen allow you to select options displayed on the screen.
Lock Button - Locks the
Normal Preset Key - Returns you to th
ting.
Mode Key - Pre
modes.
Class Key - Enables you
(e.g., First Class, Priority, Media mail).
Seal Key - Allows yo
out applying postage. You can also choose not to seal th
lopes at all. You can also choose not to seal the envelop
adjust the wetness, or prime the moistener.
to choose from a variety of mail processing
ss
IntelliLink® Control Center.
e most commonly used set-
to select the correct class for your mailing
u to moisten and seal envelopes, with or with-
e enve-
es at all,
Accounts Key - Press t
Custom Preset Key - Use this to choose frequently-used system
key settin
Menu Key - Press
• Meter Stamp Options
•Set Up
• Zero Scale
• Maintenance
• Turn Features On
• Confirmation Services
• Adjust Display Contrast
Funds Key - Press to
• Funds Available (in postage meter)
• Funds Used
• Total Pieces (of mail processed by your mail system)
Reports Key - Offers a selection
Help Key - Gives de
ing.
gs for running different jobs
o set up and edit accounts.
to view the following settings and options:
vie
w the following settings and options:
of different types of reports to run.
tailed information about a screen you are view-
Numeric Keys - Press nu
and weight. You can also use these keys to select numbered
options appe
Enter Key - P
the mailing system.
Arrow Keys - Moves
selects options.
2 - 8 SV60861 Rev. F
aring in the display.
ress to enter the information you have selected for
mbere
you t
d keys to enter postage amounts
o new menus, or scrolls menus and
DM800™, DM900™ Digital Mailing System Operating Guide
16
171819
20
Start Key - Begins processing mail with the options you have
selected.
Tape Key - Allows you to print post
pieces of mail that are outside the limits
als. See Specification
Stop Key - Ends a ma
Clear Key - Clears an en
Alpha Keyboard - Use to ent
tion. This keyboard is under a cover that opens for access.
s in Chapter 12 of this guide for details.
il or tape processing job in progress.
try, or takes you back one screen.
age tapes for packages or
specified for mailing materi-
er accounts and other setup informa-
SV60861 Rev. F 2 - 9
2 • Meet the DM800™, DM900™ Digital Mailing System
1
2
3
4
5
6
7
8
The Main Screen
The content of the main screen depends upon the current mode of the
machine. Main screens are the only screens that contain a meter stamp
replica area and a main status area.
The main screen enters a sleep mode after a certain period of inactivity.
Pressin
display, or the one corresponding to the Normal Preset settings (refer to
Define Presets in Chapter 5 in this guide for more information).
g any key wake
s up the system and shows the last screen on the
Advertisement Display - The
the envelopes or tape (if selected).
Account - The option
postage.
Class - The class you selected f
Main Status Area - Important information
or navigation tips. For example, if you select a class, a message
appears in th
Weight Display Area - The
Mode - The mode in which the piece of mail will be processed, or
he next required action will be.
what t
Meter Stamp - The of
tape.
Batch Count - The n
is area.
al account number or name charged with
ficial USPS indicia printed on the envelope or
mber of pieces of mail run in a job.
u
optional messag
r the piece of mail.
o
ight of the piece of mail.
we
e to be printed on
such as warnings or help
2 - 10 SV60861 Rev. F
DM800™, DM900™ Digital Mailing System Operating Guide
IntelliLink® Control Center installed on a DM Series™ System base. Dotted
line indicates AC Adapter Receptacle is covered by base
Analog Phone Line
Connector (on base)
Use this to connect
directly to an analog
phone line
Connectors on the Back of the IntelliLink® Control Center
• Internal Analog Phone Line Connector - The IntelliLink® Control
Center has an internal analog modem and can connect directly to an
analog phone line. The term analog phone line refers to a RJ11C or
RJ11W compatible (single line) telephone wall plug typically used for a
residential phone or facsimile hookup.
• Inte
lliLink® Control Center AC Adapter Receptacle - The
for the AC adapter is located on the back of the IntelliLink® Control
Center. If you need to remove the control center from the mailing system base and move it to an analog telephone line, you plug the AC
adapter into this re
ceptacle. When the control center is connected to
the mailing system base, access to the AC adapter is blocked as indicated by the dotted line in the picture below.
receptacle
SV60861 Rev. F 2 - 11
2 • Meet the DM800™, DM900™ Digital Mailing System
2 - 12 SV60861 Rev. F
3 • Mail in a Minute
Mail in a Minute .................................................................................... 3-2
Preparing Your Mail.............................................................................. 3-2
Running the Mail .................................................................................. 3-3
Printing Postage Tapes ........................................................................ 3-4
SV60861 Rev. F
3 • Mail in a Minute
Slot
Mail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-
est and easiest way to run a piece of mail or print a postage tape.
Use this mode if:
• You know the postage amount.
• All envelopes are the same size and weight. (DM900 Only: envelopes must
me weight, but may be different sizes.)
be sa
• You are printing postage on postcards.
For instructions on other available modes for running your mail, refer to
Determining the Correct
Postage Mode section in Chapter 4 in this guide.
Preparing Your Mail
For tips on feeling light weight or bulky pieces o
f mail, flats and postcards,
or any mail that is easily damaged, refer the Tips on Feeding Mail section in
Chapter 4 in this guide.
1. Remove any onion skin/airmail type envelopes, Tyvek® envelopes,
envelopes that are thicker than 5/8” or any pieces of mail that are outside the limits specified for mailing materials - see Specifications in
ndix C of this guide for details. Print the postage for this type of
Appe
mail on tape.
2. Sort the mail by envelope size and weight. If you are using the account-
ing feature, sort by account as well.
Shingle the envelopes so they are
slanted
slightly to the left as shown
in the picture shown at right.
3. Place the stack of mail on the
feed deck shown in
the picture
below. DM900 Only: If you
have AutoStart enabled, do
NOT place the mail on the deck
until have made all your selections and are ready to run mail..
• Place the envelopes with open flaps in the slot. Any envelopes that are
already closed are un
affected by the moistening process.
• Lift the back stop to its “up” position for larger mail.
3-2 SV60861 Rev. F
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