Who Should Use This Guide13
How to Use This Guide13
Abbreviations13
Responsibility of the Manufacturer14
Passwords14
Warnings and Cautions14
2 Theory of Operation17
Monitor Theory of Operation17
System Boundaries17
Hardware Building Blocks19
IntelliVue MP4019
IntelliVue MP5020
Optional Hardware21
Compatible Devices22
Power Supply25
CPU Boards25
System Interface and I/O Boards26
Data Flow27
Data Acquisition27
Data Provider System Service27
Persistent Data Storage System Service28
Display and User Interface Service28
Data Output28
Monitor Applications28
Internal LAN (Measurement Server Link)28
Philips Clinical Network29
How does the Support Tool Work with the Monitor30
Monitor Software Block Diagram30
Block Diagram Legend32
3 Testing and Maintenance37
Concepts37
Test Reporting37
Frequency38
Tests When Performing...39
What is Battery Conditioning?67
Why is Battery Conditioning Necessary?67
When Should Battery Conditioning be Performed?67
What Causes the Conditioning Message on the Monitor?68
Conditioning Batteries68
Battery Conditioning in the Monitor68
Battery Conditioning with an External Charger69
Touchscreen Calibration69
Disabling/Enabling Touch Operation71
Printer Test Report71
4 Troubleshooting73
Introduction73
How To Use This Section73
Who Should Perform Repairs73
Replacement Level Supported73
Software Revision Check74
Software Compatibility Matrix74
Obtaining Replacement Parts75
Troubleshooting Guide75
Checks for Obvious Problems75
Checks Before Opening the Instrument75
Checks with the Instrument switched Off76
Checks with the Instrument Switched On, AC connected, without battery76
Checks with the Instrument switched On, AC connected, with battery76
Checks with the Instrument switched On, AC not connected, with battery76
Initial Instrument Boot Phase77
Troubleshooting Tables79
How to use the Troubleshooting tables79
5
Boot Phase Failures80
Integrated Display is blank82
Integrated Touch Display not functioning82
External Display is blank (Slave Display)83
External Touch Display not functioning84
General Monitor INOP Messages84
Remote Alarm Device85
Remote Extension Device86
Navigation Point86
Keyboard/Mouse not functioning87
Battery related problems87
Bedside Network Status Icons89
Network related problems89
Wireless Ethernet Adapter (Proxim)90
IIT-related Problems91
IntelliVue 802.11 Bedside Adapter Problems92
Multi-Measurement Server93
MSL-related problems93
Alarm Issues95
Alarm Lamps95
Alarm Tones95
Alarm Behavior96
Individual Parameter INOPS96
Integrated 4-Slot Rack97
Printer97
Recorder98
MIB / RS23299
Flexible Nurse Call Relay100
Basic Nurse Call Relay100
Troubleshooting the ECG OUT/Alarm LED100
Docking Station Problems101
Data Flow Marker In and ECG Wave102
Status Log103
List of Error Codes104
Troubleshooting with the Support Tool105
Troubleshooting the Individual Measurements or Applications105
5 Repair and Disassembly107
Tools Required107
Removing the I/O Boards108
Removing the Interface Board110
Separating the Front and Back Half of the monitor111
Exchanging the Backlight Tubes113
Removing the Flex Panel Adapter115
Removing the Touchscreen118
Removing the Flat Panel121
6
Removing the Backlight Inverter Board124
Removing the Silicon Mat for the Power Switch and the LEDs125
Removing the Navigation Point Assembly126
Removing the ECG Out/Alarm LED Board128
Removing the Handle129
Removing the Main Board131
Removing the MSL Board134
Removing the Internal Module Rack135
Removing the Power Supply Assembly135
Reassembling the Power Supply Assembly137
Removing the Loudspeaker141
Changing the Serial Number Plate143
Exchanging the battery door144
Plug-in Modules146
Tools required149
Removing the Front Cover149
Removing the Mounting Pin150
Removing the Top Cover151
Removing the DC/DC Board151
Removing the MSL Flex Assembly152
Reassembling the MSL Flex Assembly153
Refitting the DC/DC board154
Refitting the Cover155
Refitting the Front Cover156
Final Inspection156
Te s t i n g1 5 7
Measurement Server Extensions - Exchanging the Top Cover and the Dual Link Bar157
Exchange Procedures157
Removing the Front Cover158
Removing the Mounting Pin158
Removing the Dual Link Bar160
Removing the Top Cover163
Refitting the Top Cover163
Assembling the dual Link Bar164
Refitting the Front Cover167
Final Inspection168
Te s t i n g1 6 8
Disassembly Procedures for the M3015A Measurement Server Extension (HW Rev. A)
168
Removing the Front Cover168
Removing the Extension Bottom Cover169
Removing the CO2 Scrubber170
7
Removing the Pump171
Refit Procedures for the Measurement Server Extension171
Refitting the CO2 Scrubber172
Refitting the Pump172
Refitting the Extension Bottom Cover172
Refitting the Front Cover173
General Reassembly/Refitting Comments173
Following Reassembly173
Smart Battery Charger LG1480 (M8043A)174
Cleaning the Air Filter Mats174
Replacing the Fan175
IntelliVue Instrument Telemetry (IIT)177
Exchanging the PCA board or the Flex Cable177
Exchanging the IIT Module178
Docking Station179
Exchanging the Main Board180
Exchanging the Flex Cable183
6 Parts187
MP40/MP50 Parts188
Multi-Measurement Server Parts191
MMS Part Number Overview and Identification191
MMS Part Numbers - Front Bezel for M3001 #A01 & #A03193
MMS Part Numbers - Front Bezel for M3001 #A02194
MMS Part Numbers - Top Cover and MSL Assembly195
MMS Exchange Part Numbers196
M3001A #A01 Philips FAST SpO2 MMS Exchange Numbers196
M3001A #A02 Nellcor OxiMAX-compatible MMS Exchange Numbers197
M3001A #A03 MMS with Masimo SET SpO2 - Exchange Numbers197
MMS Part Numbers - Label Kits197
Measurement Server Extension Parts (M3012A, M3014A, M3015A and M3016A)197
MMS Extension Part Numbers - Release Mechanisms198
MMS Extension Part Numbers - Top Cover and Link Bar198
MMS Extension Part Numbers - Front Bezels198
Exchange Parts List205
Single-Width Plug-In Module211
Double-Width Plug-In Module211
Plug-in Module Replaceable Parts212
Plug-In Module Language Specific Front Housing Kits (incl. Silicone Buttons, Frames & Bezels),
Table 1212
Plug-In Module Language Specific Front Housing Kits (incl. Silicone Buttons, Frames & Bezels),
8
Table 2213
Plug-In Module Specific Bezels214
BIS Solution Replaceable Parts214
BIS Solution Components215
BISx Solution Replacable Parts215
BISx Solution Components216
tcpO2/tcpCO2 Module Accessories216
Smart Battery Charger Part Numbers217
IntelliVue Instrument Telemetry Part Numbers218
IntelliVue 802.11 Bedside Adapter Part Numbers*219
Docking Station Part Numbers219
External Display Part Numbers220
Remote Alarm Device Part Numbers222
Remote Extension Device Part Numbers223
7 Installation Instructions225
Unpacking the Equipment225
Initial Inspection226
Mechanical Inspection226
Electrical Inspection226
Claims For Damage and Repackaging226
Claims for Damage226
Repackaging for Shipment or Storage226
Installing the Monitor (M8003A or M8004A)226
Mounting Instructions227
Assembling Mounts227
Connections227
Installing Interface Boards229
Connection of Devices via the MIB/RS232 Interface231
Installing the Docking Station231
Installing Remote Devices232
Mounting the 15” Remote Display (M8031A)232
Connections232
Mounting the 15” Remote Display (M8031B)232
Connections233
Mounting the 17” Remote Display (M8033A/B/C)233
Connections233
Video Cable Wiring Schematics235
Multi-Measurement Server235
Attaching the MMS to a Mount235
Detaching the Measurement Server from a Mount236
Positioning the Measurement Server on a Clamp Mount236
Mounting the BIS Engine to the Monitor237
Mounting the Wireless Ethernet Adapter to the Monitor238
Connections241
MSL Cable Termination241
Electrical and Safety Requirements (Customer or Philips)250
Safety Requirements250
Electrical Requirements250
Remote Device Site Requirements250
Connecting Non-Medical Devices251
Multi-Measurement Server M3001A 252
Space Requirements Multi-Measurement Server M3001A252
Environmental Requirements Multi-Measurement Server M3001A252
Cabling Options and Conduit Size Requirements252
Mounting253
Remote Displays (M8031A)253
Space Requirements253
Environmental Requirements254
Electrical and Safety Requirements254
Remote Displays (M8031B)254
Space Requirements254
Environmental Requirements254
Electrical and Safety Requirements255
Remote Displays - M8033A255
10
Space Requirements255
Environmental Requirements255
Electrical and Safety Requirements255
Remote Displays - M8033B255
Space Requirements255
Environmental Requirements256
Electrical and Safety Requirements256
Remote Displays - M8033C256
Space Requirements256
Environmental Requirements256
Electrical and Safety Requirements257
Cabling Options and Conduit Size Requirements257
Touch Cable258
Remote Alarm Devices258
Space Requirements258
Mounting258
Cabling Options and Conduit Size Requirements258
Remote Extension Device259
Space Requirements259
Mounting259
Cabling Options and Conduit Size Requirements259
Input Devices260
Local Printer260
Philips Medical LAN261
RS232/MIB/LAN Interface261
Nurse Call Relay Interface262
ECG Out Interface262
9 Gas Analyzers263
A Philips 15210B Calibration Unit265
Unpacking the Instrument265
Initial Inspection265
Claims for Damage266
Repacking for Shipment or Storage266
Instrument Identification266
Specification266
Operating Environment266
Operating Information266
Fitting the Gas Cylinders267
Storage of Gas Cylinders267
Disposal of Used Gas Cylinders267
Routine Maintenance267
Changing the Gas Cylinders267
Care and Cleaning267
Theory of Operation268
11
Gas Flow Performance Check268
Tes t Pr oc ed ur e268
Action if outside specification269
Disassembly270
Parts List272
B IntelliVue Product Structure273
Upgrade Options274
12
This Service Guide contains technical details for the IntelliVue MP40 and MP50 Patient Monitor, the
measurement modules, the Multi-Measurement Server (MMS), and the Measurement Server
Extensions.
This guide provides a technical foundation to support effective troubleshooting and repair. It is not a
comprehensive, in-depth explanation of the product architecture or technical implementation. It offers
enough information on the functions and operations of the monitoring systems so that engineers who
repair them are better able to understand how they work.
It covers the physiological measurements that the products provide, the Measurement Server that
acquires those measurements, and the monitoring system that displays them.
Who Should Use This Guide
1
1Introduction
This guide is for biomedical engineers or technicians responsible for troubleshooting, repairing, and
maintaining Philips’ patient monitoring systems.
How to Use This Guide
This guide is divided into eight sections. Navigate through the table of contents at the left of the screen
to select the desired topic. Links to other relevant sections are also provided within the individual
topics. In addition, scrolling through the topics with the page up and page down keys is also possible.
Abbreviations
Abbreviations used throughout this guide are:
NameAbbreviation
IntelliVue MP40/MP50 Patient Monitorthe monitor
Multi-Measurement ServerMMS
Measurement Server LinkMSL
Medical Information BusMIB
Anesthetic Gas ModuleAGM
13
1 IntroductionResponsibility of the Manufacturer
Responsibility of the Manufacturer
Philips only considers itself responsible for any effects on safety, EMC, reliability and performance of
the equipment if:
• assembly operations, extensions, re-adjustments, modifications or repairs are carried out by persons
authorized by Philips, and
• the electrical installation of the relevant room complies with national standards, and
• the instrument is used in accordance with the instructions for use.
To ensure safety and EMC, use only those Philips parts and accessories specified for use with the
monitor. If non-Philips parts are used, Philips is not liable for any damage that these parts may cause to
the equipment.
This document contains proprietary information which is protected by copyright. All Rights Reserved.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as
allowed under the copyright laws.
Philips Medizin Systeme Böblingen GmbH
Hewlett-Packard Str. 2
71034 Böblingen, Germany
The information contained in this document is subject to change without notice.
Philips makes no warranty of any kind with regard to this material, including, but not limited to, the
implied warranties or merchantability and fitness for a particular purpose.
Philips shall not be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Passwords
In order to access different modes within the monitor a password may be required. The passwords are
listed below.
Monitoring Mode: No password required
Configuration Mode: 71034
Demo Mode: 14432
Service Mode: 1345
Consult the configuration guide before making any changes to the monitor configuration.
Warnings and Cautions
In this guide:
14
•A warning alerts you to a potential serious outcome, adverse event or safety hazard. Failure to
observe a warning may result in death or serious injury to the user or patient.
•A caution alerts you where special care is necessary for the safe and effective use of the product.
Failure to observe a caution may result in minor or moderate personal injury or damage to the
product or other property, and possibly in a remote risk of more serious injury.
Warnings and Cautions1 Introduction
NOTE
When an IntelliVue MP40/MP50, software revision B.0 with battery option installed is used together
with an IntelliVue Infromation center D.01 or E.0 and the monitor issues battery-related INOPs, these
INOPS are displayed as “UNKNOWN” on the IntelliVue Information Center. Upgrade the
Information Center text catalog to E.01 if using an MP40/MP50 monitor with the Information
Center.
15
1 IntroductionWarnings and Cautions
16
2Theory of Operation
Monitor Theory of Operation
The IntelliVue MP40/MP50 Patient Monitor:
• displays real-time data
• controls the attached measurement server
• alarms in the case of patient or equipment problems
• offers limited data storage and retrieval (trending)
• interfaces to the Philips Clinical Network and other equipment
A monitor with just a single integrated measurement server can be connected to additional building
blocks to form a monitoring system with a large number of measurements, additional interface
capabilities and one slave display. These elements cooperate as one single integrated real-time
measurement system.
2
System Boundaries
The following diagram discusses specific boundaries within the overall system with respect to their
openness and real-time requirements:
17
2 Theory of OperationMonitor Theory of Operation
Philips Clinical Network
Measurement LAN
combines components of one patient monitor;
real time requirements across all interconnected
elements
Philips Clinical Network (wired LAN)
connects multiple patient monitors,
information centers, application servers; closed
system, only Philips qualified products (tested
and with regulatory approval) are connected,
Philips is responsible for guaranteed real-time
functionality and performance
Philips Clinical Network (wireless)
like Philips Clinical Network (wired) LAN,
however due to current wireless technologies
available it has reduced bandwidth, longer
latencies, reduced functionality
Hospital LAN, Internet
Standard Network, not under Philips control,
no guaranteed service, no real-time
requirements
18
Monitor Theory of Operation2 Theory of Operation
Hardware Building Blocks
The following hardware building blocks make up the monitoring system:
IntelliVue MP40
The MP40 monitor:
• integrates the display and processing unit into a single package
• uses a 12.1” TFT SVGA color display
• uses the Philips Navigation Point as primary input device; computer devices such as mice, trackball,
and keyboard can be added optionally
• has an optional 4-slot rack
• supports the MMS and MMS extensions.
19
2 Theory of OperationMonitor Theory of Operation
Building Blocks:
IntelliVue MP50
The MP50 monitor:
• integrates the display and processing unit into a single package
LAN (wireless)
LAN (wired)
Bas. Alarm Relays
Slave Video out
Docking interface
MMS CPU
• uses a 12.1” TFT XGA color display
• uses the Philips Touchscreen and Philips Navigation Point as primary input devices. Computer
devices such as mice, trackball, and keyboard can be added optionally.
• has an optional 4-slot module rack
• supports the MMS and MMS extensions
20
Monitor Theory of Operation2 Theory of Operation
Building Blocks:
Assembly
Inv. Board
Optional Hardware
An integrated 4-Slot module rack and a battery board can be ordered optionally. One slot is provided
for one of two available system interface boards. If the monitor is ordered with the wireless LAN option
a wireless transmitter is required. For further details regarding the wireless network please refer to the
M3185A Philips Clinical Network documentation.
The AC/DC converter transforms the AC power coming from the power plug into 14 V/80W DC
source and isolates the monitoring system from the AC power mains.The 14V is distributed via power
bus and supplies power to all the components of the system: The 48V DC power needed for the MMS
and measurement server extension is created by an isolating DC/DC converter. The power needed for
the backlights is converted to 12V DC by the backlight DC/DC converter. The CPU and the nonisolated I/O boards are supplied with 3.3 V and 5 V DC power. Isolated interface boards require a
power of 10V AC. The remote HIF board and the LEDs are supplied with 12V DC power.
The CPU boards have an MPC852/50 MHz processor in the patient monitor and an MPC860/
50MHz in the MMS that provides a number of on-chip, configurable interfaces. An array of fast
UARTS with configurable protocol options are implemented in an ASIC (along with other system
functions such as independent watchdogs etc.), providing interfacing capabilities to measurement
modules and System Interface and I/O boards. The serial interfaces can easily be electrically isolated.
The main board contains additional video hardware.
25
2 Theory of OperationMonitor Theory of Operation
IntelliVue Patient MonitorMulti-Measurement Server
CPUVideo
The CPUs provide two LAN interfaces to interconnect CPUs (via the MSL) and to connect to the
Philips Clinical Network.
The CPU capabilities are identical. Different loading options are coded on serial EEPROMs to support
the automatic configuration of the operating system at boot time.
System Interface and I/O Boards
Interfaces to the monitor are implemented via I/O boards. The location of these boards is restricted by
general rules. The I/O slot designations diagram and the I/O matrix which outline the I/O board
placement rules can be found in the Installation Instructions section.
The following is a list of Interface (I/O) boards which may be present in your monitor, depending on
your purchased configuration:
System Interface boards:
Bank of I/Os
Interfaces
CPU
Bank of I/Os
Measurement
Acquisition
•MSL
• Video for slave display
• Philips Clinical Network (LAN wired or wireless)
The specifications for the above listed interfaces can be found in the technical data sheet for the
monitor and in the Installation and Specifications chapter of the Instructions for Use.
26
Monitor Theory of Operation2 Theory of Operation
Data Flow
The following diagram shows how data is passed through the monitoring system. The individual stages
of data flow are explained below.
Display
and User
Interface
Data
Acquisition
Data
Provider
Service
Applications
Data Acquisition
Monitoring data (for example patient measurement data in the form of waves, numerics and alerts) is
acquired from a variety of sources:
•Measurement Server
The Measurement Server connected to the internal LAN converts patient signals to digital data and
applies measurement algorithms to analyze the signals.
• External measurement devices
Data can be also acquired from devices connected to interface boards of the monitor. Software
modules dedicated to such specific devices convert the data received from an external device to the
format used internally. This applies to parameter modules and the Anesthetic Gas Module.
• Server systems on the Philips Clinical Network
To enable networked applications such as the other bed overview, data can be acquired from server
systems attached to the Philips Clinical Network, for example a Philips Information Center
Persistent
Data
Storage
Data
Output
Data Provider System Service
All data that is acquired from measurement servers or external measurement devices is temporarily
stored by a dedicated data provider system service. All monitor applications use this central service to
access the data in a consistent and synchronized way rather than talking to the interfaces directly.
This service makes the applications independent of the actual type of data acquisition device.
The amount of data stored in the data provider system service varies for the different data types. For
example several seconds of wave forms and the full set of current numerical values are temorarily stored
in RAM.
27
2 Theory of OperationMonitor Theory of Operation
Persistent Data Storage System Service
Some applications require storage of data over longer periods of time. They can use the persistent data
storage system service. Dependent on the application requirements, this service can store data either in
battery backed-up (buffered) memory or in flash memory. The buffered memory will lose its contents
if the monitor is without power (not connected to mains) for an extended period of time. The flash
memory does not lose its contents.
The trend application for example stores vital signs data in a combination of flash memory and
buffered memory, while the system configuration information (profiles) is kept purely in flash
memory.
Display and User Interface Service
Applications can use high level commands to display monitoring data or status and command windows
on the internal LCD panel. These commands are interpreted by the display manager application. This
application controls the dedicated video hardware which includes video memory and a special ASIC.
User input is acquired from a variety of input devices, for example the Navigation Point, the
touchscreen or other standard input devices (keyboard, mouse) which may be attached to I/O boards.
The system software makes sure that the user input is directed to the application which has the
operating focus.
Data Output
The monitoring system is very flexible and customizable regarding its data output devices. Built-in
devices (for example LAN, alarm lamps, speaker, video) provide the basic output capabilities.
These capabilities can be enhanced by adding additional I/O boards, as required in the specific enduser setup. The additional I/O boards typically provide data to externally attached devices, for example
to printers, RS232 based data collection devices, nurse call systems etc.
The monitor can identify I/O boards by means of a serial EEPROM device that stores type and version
information. The operating system detects the I/O boards and automatically connects them with the
associated (interface driver) application. For some multi-purpose cards it is necessary to configure the
card for a particular purpose first (for example the dual MIB/RS232 card can support external touch
display (only slave display), data import, data export).
Monitor Applications
The monitor applications provide additional system functionality over the basic measurement and
monitoring capabilities. This includes for example trending, report generating, event storage or derived
measurements.
In general, the monitor applications use the data provider system service to access the measurement
data. Application interfaces to the other system services allow the application to visualize data, to store
data over extended periods of time or to output data to other devices.
Internal LAN (Measurement Server Link)
All components of the monitoring system (including measurement servers and CPUs in the monitor)
communicate using an IEEE802.3/ Ethernet LAN in the Measurement Server Link (MSL). This
network is used to distribute data between the components, for example:
28
• Digitized patient signals including wave data, numerical data and status information (typically from
the measurement server to a display unit)
Monitor Theory of Operation2 Theory of Operation
• Control data representing user interactions (typically from the display unit to a measurement server)
• Shared data structures, for example representing patient demographical data and global
configuration items
The internal LAN allows plug and play configuration of the monitoring system. The system
automatically detects plugging or unplugging of measurement servers and configures the system
accordingly.
The components on the internal LAN are time-synchronized to keep signal data consistent in the
system. Dedicated hardware support for synchronization eliminates any latency of the network driver
software.
The integrated LAN provides deterministic bandwidth allocation/reservation mechanisms so that the
real-time characteristic of signal data and control data exchange is guaranteed. This applies to the data
flow from the measurement server to the monitor (for example measurement signal data) and the data
flow from the monitor to a measurement server (for example to feed data to a recorder module).
Integrated communication hubs in the monitor allow flexible cabling options (star topology, daisy
chaining of servers).
Philips Clinical Network
The monitoring system may be connected to the Philips Clinical Network, for example to provide
central monitoring capabilities or other network services. This connection may be through a normal
wired connection or through a wireless connection.
The monitor supports the connection of an external wireless adapter or an internal wireless adapter
(#J35). Switching between wired and wireless networks is automatically triggered by the plugging or
unplugging of the network cable.
The Philips Clinical Network protocols function very similarly to the protocols used on the internal
LAN.
After configuration, the monitoring system sends the digitized patient signals including wave data,
numerical data and status information onto the network. Control data representing user interactions
can be exchanged between the monitoring system and a central station bi-directionally.
MDSE Internal LAN
Additional protocols are supported for networked applications, for example for the other bed overview
function, which allows viewing of monitoring data from other patients on the network.
29
2 Theory of OperationMonitor Theory of Operation
For plug and play operation, the monitoring system uses the standard BootP protocol to automatically
acquire a network address.
How does the Support Tool Work with the Monitor
The support tool is a Windows application typically installed on the laptop of a customer engineer or a
biomedical engineer working in the customer’s own service department.
The purpose of the support tool is to upgrade, configure and diagnose all monitoring components
(modules, measurement servers, and monitors) in the system over the network.
The service protocol developed for this purpose uses a raw access to the devices without the need for IP
addresses etc. over a standard customer network installation, so that even defective devices can be
upgraded as long as the few kBytes of initial boot code are working. The boot code itself can also be
upgraded using the same protocol.
The tool allows access to internal service information and to serial numbers. It can be remotecontrolled, for example via a dial-up connection from a response center, provided the proper
infrastructure is in place.
For details see the Instructions for Use for the Support Tool.
Monitor Software Block Diagram
Figure 8 shows the functional block diagram for the monitoring system. A legend explaining terms and
diagram elements follows. The information below varies depending on the purchased monitor options.
30
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