Philips 32PF7421D/37 Schematic

Color Television Chassis

EL1.1U

F_15400_000.eps

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Contents Page Contents Page

1. Technical Specifications, Connections, and Chassis Overview 2

2. Safety Instructions, Warnings, and Notes 6

3. Directions for Use 8

4. Mechanical Instructions 9

5. Service Modes, Error Codes, and Fault Finding 15

6. Block Diagrams, Test Point Overviews, and

Waveforms

Wiring Diagram 26” LCD 33 Wiring Diagram 32” LCD 34 Wiring Diagram 37” LCD 35 Wiring Diagram 42” LCD 36 Block Diagram Supply 32” 37 Block Diagram Supply 37” 38 Block Diagram Supply 42” 39 Block Diagram Video 40 Block Diagram Audio 41 I2C IC’s Overview 43 Supply Lines Overview 44

7. Circuit Diagrams and PWB Layouts Diagram PWB LCD Supply (32”): Mains Filter + Standby (A1) 45 47-50 LCD Supply (32”): Supply (A2) 46 47-50 LCD Supply (37”): Mains Filter + Standby (A1) 51 53-58 LCD Supply (37”): Supply (A2) 52 53-58 LCD Supply (42”): MF + Standby Part A (A1) 59 63-68 LCD Supply (42”): Supply Part A (A2) 60 63-68 LCD Supply (42”): MF + Standby Part B (A3) 61 63-68 LCD Supply (42”): Supply Part B (A4) 62 63-68 Small Signal Board .3 Version (B1-B8) 69-97 100-105 SSB: SRP List Part 1 (For both .3 & .4 version) 98 SSB: SRP List Part 2 (For both .3 & .4 version) 99 Small Signal Board .4 Version (B1-B8) 106-134 135-140 Side I/O Panel: (26” & 32”) (D) 141 142 Side I/O Panel: (37” & 42”) (D) 143 144

Copyright 2006 Philips Consumer Electronics B.V. Eindhoven, The Netherlands. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of Philips.

Control Panel (26” & 32”) (E) 145 146 Control Panel (37” & 42”) (E) 145 147 Front IR / LED Panel (26”) (J) 148 148 Front IR / LED Panel (32”, 37”, & 42”) (J) 149 149 Standby/Audio Panel: Connections (SA1) 150 153-155 Standby/Audio Panel: Standby (32”& Up) (SA2) 151 153-155 Standby/Audio Panel: Audio (32”& Up) (SA3) 152 153-155

8. Alignments 157

9. Circuit Descriptions, Abbreviation List, and IC Data Sheets 163 Abbreviation List 165 IC Data Sheets 168

10. Spare Parts List 178

11. Revision List 189

Published by WS 0665 BG CD Customer Service Printed in the Netherlands Subject to modification EN 3122 785 16291

EN 2 EL1.1U AA1.

Technical Specifications, Connections, and Chassis Overview

1. Technical Specifications, Connections, and Chassis Overview

Index of this chapter:

1.1 Technical Specifications

1.2 Connection Overview

1.3 Chassis Overview

Notes:

• Some models in this chassis range have a different mechanical construction. The information given here is therefore model specific.

• Figures below can deviate slightly from the actual situation, due to the different set executions.

• Specifications are indicative (subject to change).

1.1 Technical Specifications

1.1.1 Vision

Display type : LCD Screen size : 26” (67 cm), 16:9

Resolution (HxV pixels) : 1366(*3)x768p Min. contrast ratio : 600:1 Min. light output (cd/m

) : 500 Max. response time (ms) : 12 Viewing angle (HxV degrees) : 176x176 Tuning system : PLL TV Color systems : ATSC, NTSC Video playback : NTSC Cable : Unscrambled digital

Tuner bands : VHF, UHF, S, Hyper Supported video formats : 640x480i-1fH

Supported computer formats : 640x480 @ 60Hz

: 32” (82 cm), 16:9 : 37” (94 cm), 16:9 : 42” (107 cm), 16:9

cable - QAM

: 640x480p-2fH : 1280x720p-3fH : 1920x1080i-2fH

: 800x600 @ 60Hz : 1024x768 @ 60Hz : 1366x768 @ 60Hz

- Maximum humidity : 90% R.H.

Power consumption (values are indicative)

- Normal operation (W) : ≈ 130 (26”) : ≈ 140 (32”) : ≈ 190 (37”) : ≈ 270 (42”)

- Stand-by (W) : < 1

Dimensions (WxHxD in inch) : 27.5x19.5x3.9 (26”)

: 36.8x20.3.0x4.7 (32”) : 44x24.3x4.1 (37”) : 49.2x27.1x4.4 (42”)

Weight, stand included (kg/lbs) : 13/28.6 (26”)

: 19/42.2 (32”) : 26/57 (37”) : 32/70.4 (42”)

1.2 Connection Overview

Note: The following connector color abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, and Ye= Yellow.

1.2.1 Side Connections

1.1.2 Sound

Sound systems : AV Stereo

Maximum power (W

) : 2 x 15

RMS

1.1.3 Multimedia

Supported file formats : JPEG

USB input : USB1.1

1.1.4 Miscellaneous

Power supply:

- Mains voltage (V

) : 100 - 240 (26”)

- Mains frequency (Hz) : 50/60 (26”)

Ambient conditions:

- Temperature range (°C) : +5 to +40

:BTSC : Dolby Digital (AC3)

: 2 x 8 (26” only)

:MP3 : Slideshow (.alb)

: 110 - 120 (32”, 37”,

42”)

: 60 (32”, 37”, 42”)

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Figure 1-1 Side I/O connections

Mini Jack: Audio Headphone - Out

Bk -Headphone 32 - 600 ohm / 10 mW ot

Cinch: Video CVBS - In, Audio - In

Ye -Video CVBS 1 V Wh -Audio L 0.5 V Rd - Audio R 0.5 V

/ 75 ohm jq

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

S-Video (Hosiden): Video Y/C - In

1 -Ground Y Gnd H 2 -Ground C Gnd H 3 -Video Y 1 V 4 -Video C 0.3 V

/ 75 ohm j

P / 75 ohm j

Technical Specifications, Connections, and Chassis Overview

EN 3EL1.1U AA 1.

USB1.1

1234

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Figure 1-2 USB (type A)

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

1.2.2 Rear Connections

Figure 1-3 Rear connections

AV3 S-Video (Hosiden): Video Y/C - In

1 -Ground Y Gnd H 2 -Ground C Gnd H 3 -Video Y 1 V 4 -Video C 0.3 V

/ 75 ohm j

P / 75 ohm j

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HDMI 1: Digital Video, Digital Audio - In

18 2

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Figure 1-4 HDMI (type A) connector

1 -D2+ Data channel j 2 -Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5 -Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8 -Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - n.c. 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

Aerial - In

- -F-type (US) Coax, 75 ohm D

AV3 Cinch: Video CVBS - In

Ye -Video CVBS 1 V

/ 75 ohm jq

AV3 Cinch: Audio - In

Wh -Audio L 0.5 V Rd - Audio R 0.5 V

RMS RMS

Cinch: S/PDIF - Out

Bk -Coaxial 0.4 - 0.6V

AV2 Cinch: Video YPbPr - In

Gn - Video Y 1 V Bu -Video Pb 0.7 V Rd - Video Pr 0.7 V

/ 75 ohm jq

PP PP

AV2 Cinch: Video CVBS - In

Ye -Video CVBS 1 V

/ 75 ohm jq

AV2 Cinch: Audio - In

Wh -Audio L 0.5 V Rd - Audio R 0.5 V

RMS RMS

AV1 Cinch: Video YPbPr - In

Gn - Video Y 1 V Bu -Video Pb 0.7 V Rd - Video Pr 0.7 V

/ 75 ohm jq

PP PP

AV1 Cinch: Video CVBS - In

Ye -Video CVBS 1 V

/ 75 ohm jq

/ 10 kohm jq / 10 kohm jq

/ 75 ohm kq

/ 75 ohm jq / 75 ohm jq

/ 10 kohm jq / 10 kohm jq

/ 75 ohm jq / 75 ohm jq

AV1 Cinch: Audio - In

Wh -Audio L 0.5 V Rd - Audio R 0.5 V

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

EN 4 EL1.1U AA1.

1.3 Chassis Overview

Technical Specifications, Connections, and Chassis Overview

LCD SUPPLY

PANEL

SMALL SIGNAL

BOARD

Figure 1-5 PWB/CBA locations (26-inch model)

CONTROL

BOARD

SIDE I/O

PANEL

IR / LED

PANEL

LCD SUPPLY

PANEL

SMALL SIGNAL

BOARD

Figure 1-6 PWB/CBA locations (32-inch model)

STANDBY /

AUDIO PANEL

SIDE I/O

PANEL

CONTROL

BOARD

LED PANEL

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SMALL SIGNAL

BOARD

Technical Specifications, Connections, and Chassis Overview

LCD SUPPLY

PANEL

EN 5EL1.1U AA 1.

CONTROL

BOARD

STANDBY / AUDIO

PANEL

Figure 1-7 PWB/CBA locations (37-inch model)

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SIDE I/O

PANEL

IR / LED

PANEL

LCD SUPPLY

PANEL

CONTROL

BOARD

SMALL SIGNAL

BOARD

Figure 1-8 PWB/CBA locations (42-inch model)

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SIDE I/O

PANEL

IR / LED

PANEL

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Safety Instructions, Warnings, and Notes

2. Safety Instructions, Warnings, and Notes

Index of this chapter:

2.1 Safety Instructions

2.2 Warnings

2.3 Notes

2.1 Safety Instructions

Safety regulations require that during a repair:

• Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).

• Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:

• Route the wire trees correctly and fix them with the mounted cable clamps.

• Check the insulation of the Mains/AC Power lead for external damage.

• Check the strain relief of the Mains/AC Power cord for proper function.

• Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets which have a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire

between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the "on" position

(keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the

Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 Mohm and 12 Mohm.

4. Switch "off" the set, and remove the wire between the

two pins of the Mains/AC Power plug.

• Check the cabinet for defects, to avoid touching of any inner parts by the customer.

2.2 Warnings

• All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential. Available ESD protection equipment: – Complete kit ESD3 (small tablemat, wristband,

connection box, extension cable and earth cable) 4822 310 10671.

– Wristband tester 4822 344 13999.

• Be careful during measurements in the high voltage section.

• Never replace modules or other components while the unit is switched "on".

• When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

2.3 Notes

2.3.1 General

• Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the

Service Default Mode (see chapter 5) with a color bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or

61.25 MHz for NTSC (channel 3).

• Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

• The semiconductors indicated in the circuit diagram and in the parts lists, are interchangeable per position with the semiconductors in the unit, irrespective of the type indication on these semiconductors.

• Manufactured under license from Dolby Laboratories. “Dolby”, “Pro Logic” and the “double-D symbol”, are trademarks of Dolby Laboratories.

2.3.2 Schematic Notes

• All resistor values are in ohms and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 kohm).

• Resistor values with no multiplier may be indicated with either an "E" or an "R" (e.g. 220E or 220R indicates 220 ohm).

• All capacitor values are given in micro-farads (µ= x10 nano-farads (n= x10

• Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).

• An "asterisk" (*) indicates component usage varies. Refer to the diversity tables for the correct values.

• The correct component values are listed in the Spare Parts List. Therefore, always check this list when there is any doubt.

2.3.3 Rework on BGA (Ball Grid Array) ICs

General

Although (LF)BGA assembly yields are very high, there may still be a requirement for component rework. By rework, we mean the process of removing the component from the PWB and replacing it with a new component. If an (LF)BGA is removed from a PWB, the solder balls of the component are deformed drastically so the removed (LF)BGA has to be discarded.

Device Removal

As is the case with any component that, it is essential when removing an (LF)BGA, the board, tracks, solder lands, or surrounding components are not damaged. To remove an (LF)BGA, the board must be uniformly heated to a temperature close to the reflow soldering temperature. A uniform temperature reduces the chance of warping the PWB. To do this, we recommend that the board is heated until it is certain that all the joints are molten. Then carefully pull the component off the board with a vacuum nozzle. For the appropriate temperature profiles, see the IC data sheet.

Area Preparation

When the component has been removed, the vacant IC area must be cleaned before replacing the (LF)BGA. Removing an IC often leaves varying amounts of solder on the mounting lands. This excessive solder can be removed with either a solder sucker or solder wick. The remaining flux can be removed with a brush and cleaning agent. After the board is properly cleaned and inspected, apply flux on the solder lands and on the connection balls of the (LF)BGA. Note: Do not apply solder paste, as this has shown to result in problems during re-soldering.

-9

), or pico-farads (p= x10

-12

-6

Safety Instructions, Warnings, and Notes

EN 7EL1.1U AA 2.

Device Replacement

The last step in the repair process is to solder the new component on the board. Ideally, the (LF)BGA should be aligned under a microscope or magnifying glass. If this is not possible, try to align the (LF)BGA with any board markers. So as not to damage neighboring components, it may be necessary to reduce some temperatures and times.

More Information

For more information on how to handle BGA devices, visit this URL: www.atyourservice.ce.philips.com (needs subscription, not available for all regions). After login, select “Magazine”, then go to “Repair Downloads”. Here you will find Information on how to deal with BGA-ICs.

2.3.4 Lead Free Solder

Philips CE is producing lead-free sets (PBF) from 1.1.2005 onwards.

Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 5 and 6 refer to the production year, digits 7 and 8 refer to production week (in example below it is 1991 week 18).

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avoid mixed regimes. If not to avoid, clean carefully the solder-joint from old tin and re-solder with new tin.

• Use only original spare-parts listed in the Service-Manuals. Not listed standard material (commodities) has to be purchased at external companies.

• Special information for lead-free BGA ICs: these ICs will be delivered in so-called "dry-packaging" to protect the IC against moisture. This packaging may only be opened short before it is used (soldered). Otherwise the body of the IC gets "wet" inside and during the heating time the structure of the IC will be destroyed due to high (steam)pressure inside the body. If the packaging was opened before usage, the IC has to be heated up for some hours (around 90°C) for drying (think of ESD-protection!). Do not re-use BGAs at all!

• For sets produced before 1.1.2005, containing leaded soldering tin and components, all needed spare parts will be available till the end of the service period. For the repair of such sets nothing changes.

In case of doubt whether the board is lead-free or not (or with mixed technologies), you can use the following method:

• Always use the highest temperature to solder, when using SAC305 (see also instructions below).

• De-solder thoroughly (clean solder joints to avoid mix of two alloys).

Caution: For BGA-ICs, you must use the correct temperatureprofile, which is coupled to the 12NC. For an overview of these profiles, visit the website www.atyourservice.ce.philips.com (needs subscription, but is not available for all regions) You will find this and more technical information within the "Magazine", chapter "Repair Downloads". For additional questions please contact your local repair help desk.

Figure 2-1 Serial number example

Regardless of the special lead-free logo (which is not always indicated), one must treat all sets from this date onwards according to the rules as described below.

Figure 2-2 Lead-free logo

Due to lead-free technology some rules have to be respected by the workshop during a repair:

• Use only lead-free soldering tin Philips SAC305 with order code 0622 149 00106. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.

• Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able – To reach at least a solder-tip temperature of 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.

• Adjust your solder tool so that a temperature around 360°C

- 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will rise drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.

• Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to

2.3.5 Practical Service Precautions

• It makes sense to avoid exposure to electrical shock. While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.

• Always respect voltages. While some may not be dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

EN 8 EL1.1U AA3.

3. Directions for Use

Directions for Use

You can download this information from the following websites: http://www.philips.com/support http://www.p4c.philips.com

3.1 Ho tel Mode

3.1.1 Introduction

As the 26” version of the EL1.1U AA chassis is equipped with Hotel Mode, here is a brief explanation on how to activate and configure it.

3.1.2 The Benefits of Hotel Mode

This TV is specially designed to operate in Hotel Mode. Hotel Mode offers the following benefits:

• Access to the user menu can be blocked. This prevents users (e.g. guests) from deleting or changing channel settings and/or modifying picture and sound settings. Picture and sound can only be controlled via preprogrammed Smart Settings and buttons on the remote control. This ensures that TVs are always set up correctly.

• A switch-on volume and channel can be selected. After switching on, the TV will always start on the specified channel and volume level.

• The maximum volume can be limited in order to prevent disturbance.

• Channels can be blanked.

• The television keys VOLUME +/-, CHANNEL +/- and MENU can be blocked.

• Screen information can be suppressed.

3.1.3 Activating the Hotel Mode Setup Menu

1. Switch on the television and select a TV channel.

2. On the remote control, press keys: [3, 1, 9, 7, 5, 3, MUTE]

3. The HOTEL MODE SETUP MENU becomes visible.

4. Use the cursor keys to select and change any of the functions.

5. Select "STORE" and press [CURSOR RIGHT] to save the settings and exit Hotel Mode setup. Press [MENU] to exit without saving.

CHANNEL BLANK

Selection Description

YES The current channel is blanked. NO The current channel is not blanked (normal

visible; DEFAULT value)

CHANNEL BLANK can be set for every channel. Use [CH+ / CH-] to visit all the channels and set the desired status per channel. The channel number is visible in the top left corner.

KEYBOARD LOCK

Selection Description

YES The television keys VOLUME +/-, CHANNEL +/-

and MENU are blocked.

NO The television keys VOLUME +/-, CHANNEL +/-

and MENU function normally.

MAX VOLUME

Selection Description

0 .. 99 The TV Volume will not exceed the selected

volume level.

ON VOLUME

Selection Description

0 .. 99 When the user switches the TV ON, it will play at

the specified volume level. Note: "ON VOLUME" cannot exceed the MAXIMUM VOLUME level.

OSD DISPLAY

Selection Description

YES Normal screen information is displayed (example:

channel information).

NO On Screen Display can be suppressed (except for

some VGA input, if present).

MONITOR OUT

Selection Description

YES Enables Audio & Video output from the TV. NO Disables Audio & Video output from TV

3.1.4 Hotel Mode Functions

This section describes the functionality of the menu items in the Hotel Mode Setup menu.

HOTEL MODE

Selection Description

YES Hotel Mode is ON:

- The user menu is blocked.

- The volume level is limited (to the volume level when Hotel Mode Setup was entered).

- All settings of the Hotel Mode Setup menu are in effect.

NO Hotel Mode is OFF:

- The TV operates as a normal consumer TV.

INSTALL Allows the TV Set to auto-install without PSIP

activated (if PSIP is set to NO)

ON CHANNEL

Selection Description

0 .. 99, EXT1,2,3

When the user switches the TV ON, it will tune to the specified channel or External AV.

POWER ON

Selection Description

FORCED Sets the TV immediately to ON after the mains

power is connected.

STANDBY Sets the TV to standby mode after the mains

power is connected.

PSIP

Selection Description

YES Enables recognition of PSIP settings (during

installation).

NO Disables recognition of PSIP settings (during

installation).

4. Mechanical Instructions

Mechanical Instructions

EN 9EL1.1U AA 4.

Index of this chapter:

4.1 Cable Dressing

4.2 Service Positions

4.3 Assy/Panel Removal

4.4 Set Re-assembly

4.1 Cable Dressing

Notes:

• Several models in this chassis range have a different mechanical construction, the instructions given in this chapter are therefore very model specific.

• Figures below can deviate slightly from the actual situation, due to the different set executions.

• Follow the disassemble instructions in described order.

Figure 4-1 Cable dressing (26-inch model)

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Mechanical Instructions

Figure 4-2 Cable dressing (32-inch model)

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Figure 4-3 Cable dressing (37-inch model)

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Mechanical Instructions

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Figure 4-4 Cable dressing (42-inch model)

4.2 Service Positions

For easy servicing of this set, there are a few possibilities created:

• Foam bars (created for Service).

• Aluminium service stands (created for Service).

4.2.1 Foam Bars

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Figure 4-5 Foam bars

The foam bars (order code 3122 785 90580 for two pieces) can be used for all types and sizes of Flat TVs. By laying the TV face down on the (ESD protective) foam bars, a stable situation is created to perform measurements and alignments. By placing a mirror under the TV, you can monitor the screen.

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4.2.2 Aluminium Stands

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Figure 4-6 Aluminium stands (drawing of MkI)

The new MkII aluminium stands (not on drawing) with order code 3122 785 90690, can also be used to do measurements, alignments, and duration tests. The stands can be (dis)mounted quick and easy by means of sliding them in/out the "mushrooms". The new stands are backwards compatible with the earlier models. Important: For (older) FTV sets without these "mushrooms", it is obligatory to use the provided screws, otherwise it is possible to damage the monitor inside!.

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Mechanical Instructions

4.3 Assy/Panel Removal

4.3.1 Rear Cover

Warning: Disconnect the mains power cord before you remove

the rear cover.

1. Place the TV set upside down on a table top, using the foam bars (see part "Foam Bars"). Caution: do not put pressure on the display, but let the monitor lean on the speakers or the Front cover.

2. Remove all screws that secure the rear cover.

3. Lift the rear cover from the cabinet cautiously. Make sure that wires and other internal components are not damaged during cover removal.

4.3.2 Keyboard Control Panel

1. Remove the screws [1] that secure the panel.

2. Disconnect the cable [2] from the panel.

3. Remove the panel.

When defective, replace the whole unit.

4.3.6 Stand-by Power Supply/Audio Amplifier Panel (if present)

1. Disconnect all cables [1] from the panel.

2. Remove the fixation screws [2] from the panel. The positioning might differ from the locations as indicated in Figure “Stand-by/Audio panel”.

3. Take the panel out of its brackets (it hinges at the bottom side).

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Figure 4-8 Stand-by/Audio panel

4.3.7 LCD Supply Panel

1. Disconnect all cables [1] from the panel.

2. Remove the fixation screws [2] from the panel.

3. Take the panel out of its brackets (it hinges on the right side).

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Figure 4-7 Keyboard Control panel, Side I/O panel and LED panel.

4.3.3 Side I/O Panel

1. Disconnect the cables [3][4][5] from the panel.

2. Remove the panel from its brackets [6]. When defective, replace the whole unit.

4.3.4 LED Panel

1. Disconnect the cable [7] from the panel.

2. Remove the panel from its bracket [8]. When defective, replace the whole unit.

26 and 32-inch models

Figure 4-9 LCD supply panel(s)

37 and 42-inch models

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4.3.5 Speakers

After removal of the rear cover, you can access the speakers.

Mechanical Instructions

EN 13EL1.1U AA 4.

4.3.8 Small Signal Board (SSB)

1 1 1

Figure 4-10 SSB bottom shielding

1. Remove the connector fixation screws [1] at the connector plate (bottom side, see Figure “SSB bottom shielding”).

2. Unplug the LVDS connector [1] on the SSB (SSB top side, see Figure “SSB top view”). Be careful as it is very fragile.

3. Unplug all other cables on the SSB.

4. Remove the mounting screws [2] that hold the SSB, and lift the panel from the set.

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Take care not to damage the fragile LVDS cable.

Ensure that the conducting tape [1] at both sides of the panel is secured for re-assembly (see Figure “Conducting tape”).

10. After removal of the metal frame, you can lift the LCD panel from the front cabinet.

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Figure 4-12 LVDS connector

Figure 4-11 SSB top view

4.3.9 LCD Panel

To remove the LCD-panel, carry out the following steps:

1. Disconnect the cables from the “L” and the “R” loudspeakers.

2. Important: Unplug the LVDS connector [1] on the LCD panel (see Figure “LVDS connector”). Be careful, as this is a very fragile connector!

3. Take the Side I/O panel and the LED panel out of its brackets (see Figure “Keyboard Control panel, Side I/O panel and LED panel” at the beginning of this chapter).

4. Unplug the cable from the Keyboard Control panel and remove this cable from its cable clamp (see Figure “Keyboard Control panel, Side I/O panel and LED panel” at the beginning of this chapter).

5. Unplug the LCD backlight connectors [2] of the LCD panel (see Figure “Fixation screws and LCD backlight connectors”).

6. Remove the Stand-by Power Supply/Audio Amplifier Panel as described previously in this chapter, because of a hidden screw.

7. Remove the panel fixation screws and at the same time disconnect the remaining cable connected to the Side I/O panel (see Figure “Fixation screws and LCD backlight connectors”).

8. Remove the LCD panel fixation screws [1]. See Figure “Location of LCD panel fixation screws”.

9. Lift the metal frame (together with all PWBs) from the LCD panel.

G_16290_073.eps

310106

G_16290_075.eps

Figure 4-13 Fixation screws and LCD backlight connectors

G_16290_076.eps

310106

Figure 4-14 Location of LCD panel fixation screws

310106

EN 14 EL1.1U AA4.

Figure 4-15 Conductive tape

4.4 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.

Mechanical Instructions

G_16290_077.eps

310106

Notes:

• While re-assembling, make sure that all cables are placed and connected in their original position. See Figure "Cable dressing".

• Ensure that the conducting tape [1] at both sides of the LCD panel is placed in its original position. See Figure “Conductive tape”.

Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding

EN 15EL1.1U AA 5.

Index of this chapter:

5.1 Test Points

5.2 Service Modes

5.3 Stepwise Start-up

5.4 Service Tools

5.5 Error Codes

5.6 The Blinking LED Procedure

5.7 Protections

5.8 Fault Finding and Repair Tips

5.9 Software Upgrading

5.1 Test Points

As most signals are digital, it will be almost impossible to measure waveforms with a standard oscilloscope. Therefore, waveforms are not given in this manual. Several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective.

Perform measurements under the following conditions:

• Service Default Mode.

• Video: Color bar signal.

• Audio: 3 kHz left, 1 kHz right.

5.2 Service Modes

Service Default Mode (SDM) and Service Alignment Mode (SAM) offer several features for the service technician, while the Customer Service Mode (CSM) is used for communication between a Customer Helpdesk and a customer.

There is also the option of using ComPair, a hardware interface between a computer (see requirements below) and the TV chassis. It offers the ability of structured troubleshooting, test pattern generation, error code reading, software version readout, and software upgrading.

Minimum requirements for ComPair: a Pentium processor, Windows 95/98, and a CD-ROM drive (see also paragraph “ComPair”).

Remark: as the Hotel Mode is a User Mode, rather than a Service Mode, we have put the description in Chapter 3, Directions for Use.

• Tuning frequency 61.25 MHz for NTSC: The TV shall tune to physical channel 3 only if channel 3 is an analog channel or if there is no channel 3 installed in the channel map. If there is a digital channel installed in channel 3, then the frequency to which the set will tune, would be as specified in the channel map and could be different from the one corresponding to the physical channel 3.

• All picture settings at 50% (brightness, color, contrast).

• All sound settings at 50%, except volume at 25%.

• All service-unfriendly modes (if present) are disabled, like: – (Sleep) timer. – Child/parental lock. – Picture mute (blue mute or black mute). – Automatic volume levelling (AVL). – Auto switch "off" (when no video signal was received

for 10 minutes). – Skip/blank of non-favorite pre-sets. – Smart modes. – Auto store of personal presets. – Auto user menu time-out.

How to Activate SDM

Use one of the following methods:

• Use the standard RC-transmitter and key in the code “062596”, directly followed by the “MENU” button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "off", push the “MENU” button again.

• Short for a moment the two solder pads [1] on the SSB, with the indication “SDM”. They are located on top of the SSB. Activation can be performed in all modes, except when the set has a problem with the Stand-by Processor. See figure “SDM and SPI service pads”.

SDMSPI

5.2.1 Service Default Mode (SDM)

Purpose

• To create a pre-defined setting, to get the same measurement results as given in this manual.

• To override SW protections (only applicable for protections detected by stand-by processor) and make the TV start up to the step just before protection (a sort of automatic stepwise start up). See paragraph “Stepwise Start Up”.

• To start the blinking LED procedure (not valid in protection mode).

Specifications

Table 5-1 SDM default settings

Region Freq. (MHz)

Europe, AP-PAL/Multi 475.25 PAL B/G NAFTA, AP-NTSC, LATAM 61.25 (ch. 3) NTSC M

Default system

G_16300_001.eps

020206

Figure 5-1 SDM and SPI service pads

After activating this mode, “SDM” will appear in the upper right corner of the screen (if you have picture).

How to Navigate

When you press the “MENU” button on the RC transmitter, the set will toggle between the SDM and the normal user menu (with the SDM mode still active in the background).

How to Exit SDM

Use one of the following methods:

• Switch the set to STAND-BY via the RC-transmitter.

• Via a standard customer RC-transmitter: key in “00”sequence.

EN 16 EL1.1U AA5.

Service Modes, Error Codes, and Fault Finding

5.2.2 Service Alignment Mode (SAM)

Purpose

• To perform (software) alignments.

• To change option settings.

• To easily identify the used software version.

• To view operation hours.

• To display (or clear) the error code buffer.

How to Activate SAM

Via a standard RC transmitter: key in the code “062596” directly followed by the “INFO” button. After activating SAM with this method a service warning will appear on the screen, you can continue by pressing the red button on the RC.

Contents of SAM:

• Hardware Info. – A. VIPER SW Version. Displays the software version

of the VIPER software (main software) (example: EL23U-1.2.3.4_12345 = AAAAB_X.Y.W.Z_NNNNN).

• AAAA= the chassis name.

• B= the region: A= AP, E= EU, L= Latam, U = US.

• X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y is the sub version number (a higher number is always compatible with a lower number). The last two digits are used for development reasons only, so they will always be zero in official releases.

• NNNNN= last five digits of 12nc code of the software.

– B. SBY PROC Version. Displays the software version

of the stand-by processor.

– C. Production Code. Displays the production code of

the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this.

• Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched "on/off", 0.5 hours is added to this number.

• Errors. (Followed by maximal 10 errors). The most recent error is displayed at the upper left (for an error explanation see paragraph “Error Codes”).

• Defective Module. Here the module that generates the error is displayed. If there are multiple errors in the buffer, which are not all generated by a single module, there is probably another defect. It will then display the message “UNKNOWN” here.

• Reset Error Buffer. When you press “cursor right” and then the “OK” button, the error buffer is reset.

• Alignments. This will activate the “ALIGNMENTS” submenu.

• Dealer Options. Extra features for the dealers.

• Options. Extra features for Service.

• Initialize NVM. When an NVM was corrupted (or replaced) in the former EMG based chassis, the microprocessor replaces the content with default data (to assure that the set can operate). However, all preferences and alignment values are gone now, and option numbers are not correct. Therefore, this was a very drastic way. In this chassis, the procedure is implemented in another way: The moment the processor recognizes a corrupted NVM, the “initialize NVM” line will be highlighted. Now, you can do two things (dependent of the service instructions at that moment): – Save the content of the NVM via ComPair for

development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this).

– Initialize the NVM (same as in the past, however now it

happens conscious).

Note: When you have a corrupted NVM, or you have replaced the NVM, there is a high possibility that you will not have picture any more because your display option is not correct. So, before you can initialize your NVM via the SAM, you need to have a picture and therefore you need the correct display option. To adapt this option, use ComPair. The correct HEX values for the options can be found in the table below.

Service Modes, Error Codes, and Fault Finding

Table 5-2 Display option code overview (all FTV chassis)

EN 17EL1.1U AA 5.

Display Option

(Dec.)

000 PDP SDI V3 42” 768p 1024 S42AX-YD01(PP42AX-007A) 9322 225 38682 001 PDP SDI V3 50” 768p 1366 S50HW-XD03 9322 215 26682 002 PDP FHP A1 42” 1024i 1024 FPF42C128128UC-52 (A1) 9322 212 78682 003 LCD LPL A3 30” 768p 1280 LC300W01-A3P7 9322 198 00682 004 LCD LPL A6 37” 768p 1366 LC370W01-A6 9322 220 87682 005 LCD LPL A6 42” 768p 1366 LC420W02-A6 9322 226 39682

006 LCD Sharp 32” 768p 1366

007 PDP SDI V3 42” 480p 852 S42SD-YD05 (V3) 9322 215 27682 008 PDP FHP A1 37” 1024i 1024 FPF37C128128UB-72 9322 217 56682 009 LCOS XION - - 720p 1280 n.a. n.a.

010 LCD AUO 30” 768p 1280

011 LCD LPL A6 32” 768p 1366 LC320W01-A6K1 9322 217 44682 012 LCD AUO V0.1 32” 768p 1366 T315XW01V5 9322 231 69682

013 LCD Sharp 37” 768p 1366 014 LCD LPL SL01 42” 1080p 1920 LC420WU1-SL01 9322 228 99682

015 PDP SDI 37” 480p 852 S37SD-YD02 9322 217 39682 016 PDP FHP 37” 1080i 1024 not used not used 017 PDP FHP 42” 1080i 1024 FPF42C128135UA-52 9322 235 43682 018 PDP FHP 55” 768p 1366 not used not used 019 LCOS VENUS - - 720p 1280 n.a. n.a. 020 LCOS VENUS - - 1080p 1920 n.a. n.a. 021 LCD LPL SL01 26” 768p 1366 LC260WX2-SL01 9322 221 01682 022 LCD LPL SL01 32” 768p 1366 LC320WX2-SL01 9322 241 46682 023 PDP LGE 42” 480p 852 not used not used

024 PDP SDI V4 42” 480p 852

025 PDP SDI V5 42” 768p 1024

026 PDP FHP A2 42” 1024i 1024 FPF42C128128UD-51 (A2) not used

027 PDP SDI V5 50” 768p 1366

028 LCD Sharp 37” 1080p 1920 LQ370D3LZ13 (ASV2.2) 9322 228 48682 029 LCD AUO V0.1 32” 768p 1366 T315XW01-V3 see partslist for 12NC 030 LCD Sharp 37” 1080p 1920 LW370D3LZ1x (ASV 3 first samples) not used 031 LCD Sharp 37” 1080p 1920 LK370D3LZ33 (ASV 3) 9322 242 22682 032 LCD LPL SL0.1 20” 768p 1366 LC200WX1-SL01 9322 222 90682

033 LCD QDI 23” 768p 1366

034 ECO PTV - 51” 1080i 1366 035 ECO PTV - 55” 1080i 1366 not used not used

036 ECO PTV - 61” 1080i 1366 not used not used 037 PDP FHP A3 42” 1024i 1024 FPF42C128135UA-52 (A3) 9322 235 43682 038 DLP - 50” 720p 1280 not used not used

039 DLP - 60” 720p 1280 040 LCD Sharp 2.3 32” 768p 1366 LK315T3LZ43 (ASV 2.3) 9322 235 32682

041 LCD LPL SLA1 42” 768p 1366 LC420WX2-SLA1 9322 240 80682 042 PDP SDI V4 63” 768p 1366 S63HW-XD04 see partslist for 12NC 043 LCD Sharp 3.0 37” 768p 1366 LK370T3LZ63 (ASV 3) see partslist for 12NC 044 LCD Sharp 2.3 37” 768p 1366 LK370T3LZ53 (ASV 2.3) 9322 235 83682 045 LCD LPL SLB2 26” 768p 1366 LC260WX2-SLB2 9322 234 13682 046 LCD LPL SL06 32” 768p 1366 LC320W01-SL06 9322 230 03682 047 LCD LPL SLB1 42” 768p 1366 LC420W02-SLB1 9322 234 12682

048 LCD QDI 26” 768p 1366 049 LCD AUO 26” 768p 1366 T260XW02V4 9322 231 90682

050 LCD AUO V9 32” 768p 1366 T315XW01V9 9322 231 89682 051 LCD AUO 37” 768p 1366 T370XW01V1 9322 233 78682 052 LCD AUO V5 32” 768p 1366 T315XW02V5 see partslist for 12NC 053 LCD LPL SL04 37” 768p 1366 LC370WX1-SL04 9322 233 19682 054 PDP LGE 42” 768p 1024 PDP42X3 see partslist for 12NC

Technology

Display Make &

Type

Size

Vertical

Resolution

Horizontal

Resolution

Code number 12NC

LQ315T3LZ13 (ASV1) 9322 209 35682 LQ315T3LZ23 (ASV2.2)(5Vtcon) 9322 226 58682 LQ315T3LZ23 (ASV2.2)(12Vtcon) 9322 226 16682

T296XW01 9322 206 49682 T296XW01V2 9322 219 45682 T296XW01V3 9322 213 33682

LQ370T3LZ21 (ASV2) LQ370T3LZ44 (ASV2.2) ?

S42SD-YD07(PP42SD-015A) (V4) 9322 226 37682 S42SD-YD07(PP42SD-015B) (V4) 9322 226 96682 S42SD-YD07(PP42SD-015F) (V4) 9322 233 81682 S42AX-YD01(PP42AX-007A) (V4) 9322 225 38682 S42AX-YD01(PP42AX-008A) (V4) 9322 226 95682 S42AX-YD01(PP42AX-008B) (V4) 9322 233 80682 S42AX-YD02(PP42AX-009A) (W1) 9322 240 08682

S50HW-XD04(PP50HW-005A) (V4) 9322 226 54682 S50HW-XD04(PP50HW-005B) (V4) 9322 226 97682 S50HW-XD04(PP50HW-005E) (V4) 9322 233 79682 S50HW-YD01(PP50HW-010A) (W1) 9322 240 25682

QD23HL02 REV01 9322 223 91682 QD23HL02 REV01(03) 9322 232 69682 ASSY OPTICAL 51W 2K5 3139 177 92811 ASSY OPTICAL 51W 2K6 3139 177 95871

ASSY OPTICAL 60W 2K5 3139 177 93521 ASSY OPTICAL 60W 2K6 3139 177 96911

QD26HL02-REV01 9322 227 29682 QD26HL02-REV02 9322 235 05682

• Store. All options and alignments are stored when pressing “cursor right” and then the “OK”-button

• SW Maintenance.

– SW Events. Not useful for service purposes. In case of

specific software problems, the development department can ask for this info.

EN 18 EL1.1U AA5.

Service Modes, Error Codes, and Fault Finding

– HW Events. Not functional at the moment this manual

is released, description will be published in an update manual if the function becomes available.

How to Navigate

• In SAM, you can select the menu items with the “CURSOR UP/DOWN” key on the RC-transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the “CURSOR UP/DOWN” key to display the next/previous menu items.

• With the “CURSOR LEFT/RIGHT” keys, it is possible to: – (De) activate the selected menu item. – (De) activate the selected submenu.

How to Exit SAM

Use one of the following methods:

• Press the “MENU” button on the RC-transmitter.

• Switch the set to STAND-BY via the RC-transmitter.

Note: As long as SAM is activated, it is not possible to change a channel. This could hamper the White Point alignments because you cannot choose your channel/frequency any more. Workaround: after you have sent the RC code “062596 INFO” you will see the service-warning screen, and in this stage it is still possible to change the channel (so before pressing the “OK” button).

5.2.3 Customer Service Mode (CSM)

Purpose

When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible.

How to Activate CSM

Key in the code “123654” via the standard RC transmitter.

Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

How to Navigate

By means of the “CURSOR-DOWN/UP” knob on the RCtransmitter, you can navigate through the menus.

Contents of CSM

• SW Version (example: EL23U-1.2.3.4_12345). Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradable, it will also be published on the Internet.

• SBY Processor Version. Displays the built-in stand-by processor software version. Upgrading this software will be possible via a PC and a ComPair interface (see chapter Software upgrade).

• Set Type. This information is very helpful for a helpdesk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM. ComPair will foresee a possibility to do this.

• Production Code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee a possibility to do this.

• Code 1. Gives the latest five errors of the error buffer. As soon as the built-in diagnose software has detected an

error the buffer is adapted. The last occurred error is displayed on the leftmost position. Each error code is displayed as a 2-digit number. When less than 10 errors occur, the rest of the buffer is empty (00). See also paragraph Error Codes for a description.

• Code 2. Gives the first five errors of the error buffer. See also paragraph Error Codes for a description.

• Headphone Volume. Gives the last status of the headphone volume, as set by the customer. The value can vary from 0 (volume is minimum) to 100 (volume is maximum). Change via ”MENU”, “TV”, “SOUND”, “HEADPHONE VOLUME”.

• Dolby. Indicates whether the received transmitter transmits Dolby sound (“ON”) or not (“OFF”). Attention: The presence of Dolby can only be tested by the software on the Dolby Signaling bit. If a Dolby transmission is received without a Dolby Signaling bit, this indicator will show “OFF” even though a Dolby transmission is received.

• Sound Mode. Indicates the by the customer selected sound mode (or automatically chosen mode). Possible values are “STEREO” and “VIRTUAL DOLBY SURROUND”. Change via “MENU”, “TV”, “SOUND”, “SOUND MODE”. It can also have been selected automatically by signaling bits (internal software).

• Tuner Frequency. Not applicable for US sets.

• Digital Processing. Indicates the selected digital mode. Possible values are “STANDARD” and “PIXEL PLUS”. Change via “MENU”, “TV”, “PICTURE”, “DIGITAL PROCESSING”.

• TV System. Gives information about the video system of the selected transmitter. – M: NTSC M signal received – ATSC: ATSC signal received

• Center Mode. Not applicable.

• DNR. Gives the selected DNR setting (Dynamic Noise Reduction), “OFF”, “MINIMUM”, “MEDIUM”, or “MAXIMUM”. Change via “MENU”, “TV”, “PICTURE”, “DNR”

• Noise Figure. Gives the noise ratio for the selected transmitter. This value can vary from 0 (good signal) to 127 (average signal) and to 255 (bad signal). For some software versions, the noise figure will only be valid when “Active Control” is set to “medium” or “maximum” before activating CSM.

• Source. Indicates which source is used and the video/ audio signal quality of the selected source. (Example: Tuner, Video/NICAM) Source: “TUNER”, “AV1”, “AV2”, “AV3”, “HDMI 1”, “SIDE”. Video signal quality: “VIDEO”, “SVIDEO”, “RGB 1FH”, “YPBPR 1FH 480P”, “YPBPR 1FH 576P”, “YPBPR 1FH 1080I”, “YPBPR 2FH 480P”, “YPBPR 2FH 576P”, “YPBPR 2FH 1080I”, “RGB 2FH 480P”, “RGB 2FH 576P” or “RGB 2FH 1080I”. Audio signal quality: “STEREO”, “SPDIF 1”, “SPDIF 2”, or “SPDIF”.

• Audio System. Gives information about the audible audio system. Possible values are “Stereo”, ”Mono”, “Mono selected”, “Analog In: No Dig. Audio”, “Dolby Digital 1+1”, “Dolby Digital 1/0”, “Dolby Digital 2/0”, “Dolby Digital 2/1”, “Dolby Digital 2/2”, “Dolby Digital 3/0”, “Dolby Digital 3/1”, “Dolby Digital 3/2”, “Dolby Digital Dual I”, “Dolby Digital Dual II”, “MPEG 1+1”, “MPEG 1/0”, “MPEG 2/0”. This is the same info as you will see when pressing the “INFO” button in normal user mode (item “signal”). In case of ATSC receiving there will be no info displayed.

• Tuned Bit. Indicates if the selected preset is automatically tuned (via “Automatic Installation” in the setup menu) or via the automatic tuning system of the TV. In this case “Tuned bit” will show “YES”. If the TV was not able to auto-tune to the correct frequency, this item will show “NO”. So if “NO” is displayed, it could indicate that the customer has manually tuned to a frequency which was too far from a correct frequency, that the TV was not able to auto-tune any more.

• Preset Lock. Indicates if the selected preset has a child lock: “LOCKED” or “UNLOCKED”. Change via “MENU”, “TV”, “CHANNELS”, “CHANNEL LOCK”.

Service Modes, Error Codes, and Fault Finding

EN 19EL1.1U AA 5.

• Lock After. Indicates at what time the channel lock is set: “OFF” or e.g. “18:45” (lock time). Change “MENU”, “TV”, “CHANNELS”, “LOCK AFTER”.

• TV Ratings Lock. Indicates the “TV ratings lock” as set by the customer. Change via “MENU”, “TV”, “CHANNELS”, “TV RATINGS LOCK”. Possible values are: “ALL”, “NONE”, “TV-Y”, “TV-Y7”, “TV-G”, “TV-PG”, “TV-14” and “TV-MA”.

• Movie Ratings Lock. Indicates the “Movie ratings lock” as set by the customer. Change via “MENU”, “TV”, “CHANNELS”, “MOVIE RATINGS LOCK”. Possible values are: “ALL”, “NR”, “G”, “PG”, “PG-13”, “R”, “NC-17” and “X”.

• V-Chip Tv Status. Indicates the setting of the V-chip as applied by the selected TV channel. Same values can be shown as for “TV RATINGS LOCK”.

• V-Chip Movie Status. Indicates the setting of the V-chip as applied by the selected TV channel. Same values can be shown as for “MOVIE RATINGS LOCK”.

• Options 1. Gives the option codes of option group 1 as set in SAM (Service Alignment Mode).

• Options 2. Gives the option codes of option group 2 as set in SAM (Service Alignment Mode).

• AVL. Indicates the last status of AVL (Automatic Volume Level): “ON” or “OFF”. Change via “MENU”, “TV”, “SOUND”, “AVL”. AVL can not be set in case of digital audio reception (e.g. Dolby Digital or AC3)

• Delta Volume. Indicates the last status of the delta volume for the selected preset as set by the customer: from “-12” to “+12”. Change via “MENU”, “TV”, “SOUND”, “DELTA VOLUME”.

• HDMI key validity. Indicates the key’s validity.

• IEEE key validity. Indicates the key’s validity (n.a.).

• POD key validity. Indicates the key’s validity (n.a.).

• Digital Signal Quality. Indicates quality of the received digital signal (0= low).

How to Exit CSM

Press any key on the RC-transmitter (with exception of the “CHANNEL +/-”, “VOLUME”, “MUTE” and digit (0-9) keys).

5.3 Stepwise Start-up

The stepwise start-up method, as known from FTL/FTP sets is not valid any more. The situation for this chassis is as follows: when the TV is in a protection state detected via the Stand-by Processor (and thus blinking an error) and SDM is activated via shortcutting the pins on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Important to know here is, that if e.g. the 3V3 detection fails (and thus error 11 is blinking) and the TV is restarted via SDM, the Stand-by Processor will enable the 3V3, but will not go to protection now. The TV will stay in this situation until it is reset (Mains/AC Power supply interrupted).

The abbreviations “SP” and “MP” in the figures stand for:

• SP: protection or error detected by the Stand-by Processor.

• MP: protection or error detected by the VIPER Main Processor.

Mains

“off”

- WakeUp requested

- Acquisition needed

Stand-by

(Off St-by)

- POD Card remove

- Tact SW pushed

- No data Acquisition required and no POD present

- Tact SW pushed

- WakeUp requested

- Acquisition needed

POD

Stand-by

Only applicable for sets with CableCARDTM slot (POD)

No data Acquisition

required and POD present

Off

Mains

“on”

Semi

Stand-by

GoToProtection

GoToProtec

tion

WakeUp

requested

- St-by requested

- Tact SW pushed

WakeUp

requested

Protection

Active

GoToProtection

F_15400_095.eps

020206

Figure 5-2 Transition diagram

EN 20 EL1.1U AA5.

Service Modes, Error Codes, and Fault Finding

Off

Mains is appl ied

Standby Supply starts running.

+5V2, 1V2Stb, 3V3Stb and +2V5D become present.

In case of PDP 3V3 Vpr to CPU PDP becomes present.

st-by µP resets

All I/O lines have a “high” default state:

- Sound-Enable and Reset-Audio should remain “high” .

- NVM power line is “high”, no NVM communication possible.

Initialise I/O pins of the st-by µP, start keyboard scanning, RC

CPU GO (inverse of the stby I/O line P OD-M OD E) and P DP GO

are then both “low” and the PDP is in the “low power” mode.

Switch “low” the NVM power reset line. Add a 2ms delay

before trying to address the NVM to allow correct NVM

Switch “on” all supplies by switching LOW the POD-MODE

+5V, +8V6, +12VS, +12VSW and Vsound are switched on

- Assert the Viper reset.

detection, P50 decoding. Wake up reasons are “off”.

In case of FHP PDP: Switch PDPGO “low”

initialization.

and the ON -M ODE I /O lines.

Wait 50ms and then start polling t he detect-

5V, detect-8V6 and detect-12V every 40ms.

Stand-by or

Protection

If the protection state was left by short circuiting the

SDM pins, detection of a protection condition during

startup will stall the startup. Protection conditions in a

playing set will be ignored. The protection mode will

- Switch Sound-Enable and Reset-Audio “high”.

not be entered.

They are “low” in the standby mode if the

standby mode lasted longer than 2s.

Switching the POD-MODE and the

Swi tching the P OD -MO DE low in an FHP PDP set makes the CP U GO go “high” and starts the P DP CP U .

except in an FHP PDP Cold Boot

“on” mode “low” in an SDI PDP set makes the PD P supplies go t o the

“on” mode. Within 4 seconds, a

valid LVDS must be sent to the display to prev ent prote ction. (valid for V3 version)

The availability of the supplies is check ed through detect signals (delivered by

dedicated detect-IC's) going to the st-by µP. These signals are available for

+12V, +8V6, +5V, +1V2 and +2V5. A low to high transition of the signals should

occur within a certain time after toggling the standby line. If an observers is

detected before the time-out elapses, of course, the process should continue in

order to minimize start up time.

action holder: M I P S

action holder: St-by

autonomous acti on

Switching the PDPGO “high” will give a visual arte fact a nd should only be done if really necessary.

detect-5V

received within

2900 ms after POD-MOD E

toggle?

Yes

activate +5V supply detection algorithm

detect-12VSW received within

2900 ms after POD -mode

toggle?

Yes

activate +12VSW supply

detection algorithm

No need to wait for the 8V6 detection at this point.

PDP should start: 5V, 8V6 and

Yes

FHP PDP Set?

Yes

Switch PDPGO high:

12V are activated

detect-5V

received within

2900 ms after PD PGO

toggle?

+12V error

detect-8V6 received

within 6300 ms after POD-mode toggle?

Startup shall not wait for this detection

and continue startup.

+5V error

Yes

Enable the +1V2 supply (ENABLE-1V2)

Start polling the detect-1V2 every 40ms

To part B To part B

Only applicable for sets with CableCARDTM slot (POD)

Figure 5-3 “Off” to “Semi Stand-by” flowchart (part 1)

+8V6 erro r

activate +8V6 supply

detection algorithm

return

F_15400_096a.eps

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Service Modes, Error Codes, and Fault Finding

EN 21EL1.1U AA 5.

From part A

From part B

detect-1V2

received within

250ms?

Yes

Enable the supply for

+2.5V and +3.3V (ENABLE-3V3)

Start polling the detect-3V3 every 40ms

detect-3V3

received within

250 ms?

Yes

Activate supply detection algorithms for

+1V2 and +3V3

SUP PLY -FAULT I/O l ine

is High?

Yes

Enable the supply fault detection

interrupt

action holder: MIPS

action holder: St-by

autonomous action

+1.2V error

No separate enable and detect is present for the +2V5 supply in the Baby Jaguar.

+3.3V errorNo

Supply fault errorNo

Release viper reset

Feed warm boot script(2)

Set I²C slave address

of Standby µP to (A0h)

Detect EJ TAG debug probe

(pulling pin of the probe interface to

ground by inserting EJTAG probe)

EJTAG probe connected ?

Cold boot?

Yes

Release viper reset

Feed cold boot script(1)

Release PNX2015 reset 100ms after

Viper reset is released

Bootscript ready

in 1250 ms?

Yes

Set I²C slave address

of Standby µP to (64h)

RPC start (comm . protocol)

Yes

Release viper reset

Feed initializing boot script (3)

disable alive mechanism

Release PNX2015 reset 100ms

after Viper reset is released

Flash to RAM im age transfer succeeded

within 30s?

Yes

Viper SW initialization

succeeded

within 20s?

Code = 5

Switch Viper in reset

Code = 53

To part C To part C To part C To part C

F_15400_096b.eps

Figure 5-4 “Off” to “Semi Stand-by” flowchart (part 2)

260505

EN 22 EL1.1U AA5.

Service Modes, Error Codes, and Fault Finding

From part B From part B From part B

Yes

Enable Alive check mechanism

MIPS reads the wake up reason

from standby µP.

SDI PDP

Set?

FHP PDP

Set?

Switch “on” the LVDS output of

the PNX2015 with a correct

clock frequency within 4s after

Yes

switching the POD and “on”

mode to prevent PD P dis play

supply protection.

These LVDS items are

SDI V3 display only !!

Yes

Send STBYEN = 1

to PDP display (I²C)

PFCON = 1

VCCON = 1

Wait until Viper starts to

communicate

3-th try?

Yes

Log Code as

error code

Wait 10ms

Switch the NVM reset

line HI GH .

Disable all supply related protections and

switch off the +2V5, +3V3 DC/DC converter.

Wait 5ms

switch off the remaining DC/DC

converters

Switch POD-MODE and ON-MODE

I/O line “hi gh”.

Wait for the +8V6 to be d e te cted if not yet present. (if

it does not come, the standby µP will enter a

protection mode, this is not a dead end here)

PWR-OK-PDP

received within 10s

after POD and “on” mode

toggle ?

Yes

Init SDI PDP

Switch LVDS back off if

end state is not the active

state.

Switch PDPGO “ low”

action holder: M IPS

action holder: St-by

autonomous action

Log display

error and enter

protection mode

Start 4 seconds preheating timer in case of

a LPL scanning backlight LCD set.

AVIP needs to be started before the MPIF in order to have a good clock distribution. AVIP default power-up mode is Standby. The Viper instructs AVIP via I²C to enable all the PLLs and clocks and hence enter to Full Power mode.

Initialize PNX2015 HD subsystem

MPI Fs shoul d be initialized MPIF should deliver 4 observers: POR= 0; normal operation MSUP = 1: Main supply is present ASUP = 1; audio supply is present ROK = 1; reference frequency is present (coming from AVIP)

All observers present with correct state?

Yes

Initialize tuners and HDMI

Initialize source selection

Initialize video processing ICs

- Spider (if available)

Init FHP PDP

Log appropriate

Observer error

Do not enter semi-standby state in case of an LPL scanning backlight LCD set before 4 s preheating timer has elapsed.

Only applicable for sets with CableCARDTM slot (POD)

Figure 5-5 “Off” to “Semi Stand-by” flowchart (part 3)

Initialize Columbus

Initialize 3D Combfilter

Initialize AutoTV

Semi-Stand-by

F_15400_096c.eps

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EN 23EL1.1U AA 5.

action holder: M IP S

action holder: St-by

autonomous action

26" /32" / 37" / 42" LCD LP L

Semi Standby

Wait until previous on-state is left more than 2

seconds ago. (to prevent LCD display problems)

Assert RGB video blanking

and audio m ute

Initialize audio and video processing ICs and

functions according needed use case.

Wait unti l QV CP generates a valid LVDS output

clock.

Switch “on” 12V LCD supply

(LCD-Power-on)

Start to apply valid interface signals to the module (LVDS) within a time

frame of min. 17.5ms to max. 67.5ms after supply switch “on”.

In implementation, use 25ms, this makes it compatible with 37HD"Sharp

(t=17.5ms is the supply switch-on delay taken into account)

Wait 250ms (min. = 200ms)

Switch “off” RGB blanking

Switch “on” LCD lamp after valid, stable video, corresponding

to the requested output is delivered by the Viper

Switch Audio-Reset and sound enable “low” and demute

Active

Figure 5-6 “Semi Stand-by” to “Active” flowchart

G_16290_079.,eps

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EN 24 EL1.1U AA5.

Service Modes, Error Codes, and Fault Finding

26" /32" / 37" / 42" LCD LP L

action holder: M IP S

Active

Mute al l sound outputs.

Switch reset-audio and sound-enable

lines “high ”.

Switch “off” LCD lamp.

Mute al l video outputs.

Wait 250ms (min. = 200ms).

action holder: St-by

autonomous action

Switch “off” LVDS signal

(Viper I/O: PD-LVDS).

Switch “off” 12V LCD supply within a time frame of min.

0.5 ms to max. 50ms after LVDS switch “off”. (Viper I/O: LCD _PWR_ON ).

Semi Standby

Figure 5-7 “Active” to “Semi Stand-by” flowchart

G_16290_080.eps

020206

Service Modes, Error Codes, and Fault Finding

EN 25EL1.1U AA 5.

POD

Transfer Wake up reasons to the

Images are re-transferred to DDR-RAM from

Flash RAM (verification through checksum).

MIPS image completes the application reload,

stops DDR-RAM access, puts itself in a

sleepmode, and signals the standby µP when

the Stand-by mode can be entered.

DDR-RAM is put in self refresh mode and the images

are kept in the hibernating DDR-RAM.

Stand- by µP.

Wait 5ms

Semi Stand-by

action holder: MIPS

action holder: St-by

autonomous action

Important remark:

release RESET AUDIO and

SOUND_ENABLE 2 sec after

entering stand-by to save power

Switch Viper in reset state

Wait 10ms

Switch the NVM reset line “high”.

Disable all supply related protections and switch “off”

the +2V5, +3V3 DC/DC converter.

Wait 5ms

Switch “off” the remaining DC/DC converters

Switch “off” all supplies by switching “high” the POD-

MODE and the ON-MODE I/O lines.

For PDP this means CPUGO becomes low.

Only applicable for sets with CableCARDTM slot (POD)

Figure 5-8 “Semi Stand-by” to “Stand-by” flowchart

Stand-by

F_15400_099.eps

020206

EN 26 EL1.1U AA5.

Service Modes, Error Codes, and Fault Finding

action holder: MIPS

action holder: St-by

autonomous action

If needed to speed up this transition,

this block could be omitted. This is

depending on the outcome of the

safety investigations.

min. 0.5ms to max. 50ms after LVDS switch “off”. (for LCD sets)

Log the appropriate error and

set stand-by flag in NVM

Redefine wake up reasons for protection

state and transfer to stand-by µP.

Switch “off” LCD lamp supply (for LCD sets)

Wait 250ms (min. = 200ms)

Switch “off” LVDS signal

Switch “off” 12V LCD supply within a time frame of

Ask stand-by µP to enter protection state

Switch Viper in reset state

Wait 10ms

Switch the NVM reset line “high”.

Disable all supply related protections and switch “off”

the +2V5, +3V3 DC/DC converter.

Wait 5ms

Switch “off” the remaining DC/DC converters

Switch “off” all supplies by switching “high” the POD-

MODE and the ON-MODE I/O lines.

Flash LED in order to indicate

protection state.

Only applicable for sets with CableCARDTM slot (POD)

Figure 5-9 “Protection” flowchart

Protection

F_15400_102.eps

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Service Modes, Error Codes, and Fault Finding

5.4 Service Tools

5.4.1 ComPair

Introduction

ComPair (Computer Aided Repair) is a service tool for Philips Consumer Electronics products. ComPair is a further development on the European DST (service remote control), which allows faster and more accurate diagnostics. ComPair has three big advantages:

1. ComPair helps you to quickly get an understanding on how to repair the chassis in a short time by guiding you systematically through the repair procedures.

2. ComPair allows very detailed diagnostics (on I is therefore capable of accurately indicating problem areas. You do not have to know anything about I yourself because ComPair takes care of this.

3. ComPair speeds up the repair time since it can automatically communicate with the chassis (when the microprocessor is working) and all repair information is directly available. When ComPair is installed together with the Force/SearchMan electronic manual of the defective chassis, schematics and PWBs are only a mouse click away.

Specifications

ComPair consists of a Windows based fault finding program and an interface box between PC and the (defective) product. The ComPair interface box is connected to the PC via a serial (or RS-232) cable. For this chassis, the ComPair interface box and the TV communicate via a bi-directional service cable via the service connector(s).

The ComPair fault finding program is able to determine the problem of the defective television. ComPair can gather diagnostic information in two ways:

• Automatically (by communicating with the television): ComPair can automatically read out the contents of the entire error buffer. Diagnosis is done on I ComPair can access the I ComPair can send and receive I the microcontroller of the television. In this way, it is possible for ComPair to communicate (read and write) to devices on the I

C/UART buses of the TV-set.

• Manually (by asking questions to you): Automatic diagnosis is only possible if the microcontroller of the television is working correctly and only to a certain extent. When this is not the case, ComPair will guide you through the fault finding tree by asking you questions (e.g. Does the

screen give a picture? Click on the correct answer: YES / NO) and showing you examples (e.g. Measure test-point I7 and click on the correct oscillogram you see on the oscilloscope). You can answer by clicking on a link (e.g. text or a waveform picture) that will bring you to the next

step in the fault finding process.

By a combination of automatic diagnostics and an interactive question / answer procedure, ComPair will enable you to find most problems in a fast and effective way.

C/UART bus of the television.

C/UART commands to

C level) and

C commands

C/UART level.

UART SERVICE

CONNECTOR

PC VCR I2CPower

9V DC

E_06532_021.eps

Figure 5-10 ComPair interface connection

How to Order

ComPair order codes:

• ComPair Software: ST4191.

• ComPair Interface Box: 4822 727 21631.

• AC Adapter: T405-ND.

• ComPair Quick Start Guide: ST4190.

• ComPair interface extension cable: 3139 131 03791.

• ComPair UART interface cable: 3122 785 90630.

Note: If you encounter any problems, contact your local support desk.

5.4.2 LVDS Tool

Introduction

This service tool (also called “ComPair Assistant 1“) may help you to identify, in case the TV does not show any picture, whether the Small Signal Board (SSB) or the display of a Flat TV is defective. Furthermore it is possible to program EPLDs with this tool (Byte blaster). Read the user manual for an explanation of this feature.

Since 2004, the LVDS output connectors in our Flat TV models are standardized (with some exceptions). With the two delivered LVDS interface cables (31p and 20p) you can cover most chassis (in special cases, an extra cable will be offered).

When operating, the tool will show a small (scaled) picture on a VGA monitor. Due to a limited memory capacity, it is not possible to increase the size when processing high-resolution LVDS signals (> 1280x960). Below this resolution, or when a DVI monitor is used, the displayed picture will be full size.

Generally this tool is intended to determine if the SSB is working or not. Thus to determine if LVDS, RGB, and sync signals are okay.

How to Connect

Connections are explained in the user manual, which is packed with the tool.

EN 27EL1.1U AA 5.

TO I2C SERVICE CONNECTOR

180804

How to Connect

This is described in the chassis fault finding database in ComPair.

Caution: It is compulsory to connect the TV to the PC as shown in the picture below (with the ComPair interface in between), as the ComPair interface acts as a level shifter. If one connects the TV directly to the PC (via UART), ICs will be blown!

Note: To use the LVDS tool, you must have ComPair release 2004-1 (or later) on your PC (engine version >= 2.2.05). For every TV type number and screen size, one must choose the proper settings via ComPair. The ComPair file will be updated regularly with new introduced chassis information.

How to Order

• LVDS tool (incl. two LVDS cables: 31p and 20p): 3122 785 90671.

• LVDS tool Service Manual: 3122 785 00810.

EN 28 EL1.1U AA5.

Service Modes, Error Codes, and Fault Finding

5.5 Error Codes

5.5.1 Introduction

The error code buffer contains all detected errors since the last time the buffer was erased. The buffer is written from left to right, new errors are logged at the left side, and all other errors shift one position to the right. When an error has occurred, the error is added to the list of errors, provided the list is not full or the error is a protection error. When an error occurs and the error buffer is full, then the new error is not added, and the error buffer stays intact (history is maintained), except when the error is a protection error. To prevent that an occasional error stays in the list forever, the error is removed from the list after 50+ operation hours. When multiple errors occur (errors occurred within a short time span), there is a high probability that there is some relation between them.

Basically there are three kinds of errors:

• Errors detected by the Stand-by Processor. These errors will always lead to protection and an automatic start of the blinking LED for the concerned error (see paragraph “The Blinking LED Procedure”). In these cases SDM can be used to start up (see chapter “Stepwise Start-up”).

• Errors detected by VIPER that lead to protection. In this case the TV will go to protection and the front LED will blink at 3 Hz. Further diagnosis via service modes is not possible here (see also paragraph “Error Codes” -> “Error Buffer” > “Extra Info”).

• Errors detected by VIPER that do not lead to protection. In this case the error can be read out via ComPair, via blinking LED method, or in case you have picture, via SAM.

5.5.2 How to Read the Error Buffer

Use one of the following methods:

• On screen via the SAM (only if you have a picture). E.g.:

– 00 00 00 00 00: No errors detected – 06 00 00 00 00: Error code 6 is the last and only

detected error

– 09 06 00 00 00: Error code 6 was first detected and

error code 9 is the last detected error

• Via the blinking LED procedure (when you have no picture). See next paragraph.

•Via ComPair.

5.5.3 How to Clear the Error Buffer

Use one of the following methods:

• By activation of the “RESET ERROR BUFFER” command in the SAM menu.

• With a normal RC, key in sequence “MUTE” followed by “062599” and “OK”.

• If the content of the error buffer has not changed for 50+ hours, it resets automatically.

5.5.4 Error Buffer

In case of non-intermittent faults, clear the error buffer before you begin the repair (before clearing the buffer, write down the content, as this history can give you significant information). This to ensure that old error codes are no longer present. If possible, check the entire contents of the error buffer. In some situations, an error code is only the result of another error code and not the actual cause (e.g., a fault in the protection detection circuitry can also lead to a protection). There are several mechanisms of error detection:

• Via error bits in the status registers of ICs.

• Via polling on I/O pins going to the stand-by processor.

• Via sensing of analogue values on the stand-by processor.

• Via a “not acknowledge” of an I

C communication

Take notice that some errors need more than 90 seconds before they start blinking. So in case of problems wait 2 minutes from start-up onwards, and then check if the front LED is blinking.

Table 5-3 Error code overview

Error Description Error/Prot Detected by Device Defective module Result

I2C1

I2C2

4 5 VIPER does not boot (hardware failure) P Stby µP PNX8550 Protection + Error blinking

6 5V supply P Stby µP n.a. Protection + Error blinking 8 1.2V DC/DC P Stby µP n.a. Protection + Error blinking 11 3.3V DC/DC P Stby µP n.a. Protection + Error bl i nking 12 12V supply P Stby µP n.a. Protection + Error blinking 14 Supply Class D amplifiers P Stby µP Protection + Error blinking 17 MPIF1 Audio Supply (ASUP) E VIPER PNX3000 IF I/O Error logged 18 MPIF1 ref freq E VIPE R PNX3000 IF I/O Error logged 25 Supply fault P Stby µP Protection + Error blinking 27 Phoenix E VIPER PNX2015B HD subsystem Error logged 29 AVI P1 E VIPER PNX2015 AV input processor 1 Error logged 32 MPIF1 E VIPER KN10241C Analog Front End 1 Error logged 34 Tuner1 E VIPER Tuner 1 Error logged 37 Channel decoder E VIPER NXT2003 Error logged 43 Hi Rate Front End E VIPER TDA8751 HDMI Error logged 45 Columbus 1 E VIPER PNX2015 Comb filter Error logged 53 VIP ER does not boot (software failure) P Stby µP PNX8550 Protection + Error blink ing 63 PDP Display P VIPER Display Protection + 3 Hz blinking

Extra Info

• Error 1 (I

C bus 1 blocked). When this error occurs, the TV will go to protection and the front LED will blink at 3 Hz. Now you can partially restart the TV via the SDM shortcut pins on the SSB. Depending on the software version it is possible that no further diagnose (error code read-out) is

P VIPER n.a. P VIPER n.a. P Stby µP n.a. P VIPER n.a.

I2C1_blocked I2C2_blocked I2C3_blocked I2C4_blocked

Protection + 3 Hz blinking Protection + 3 Hz blinking Protection + 3 Hz blinking Protection + 3 Hz blinking

possible. With the knowledge that only errors 1, 2, 4, and 63 result in a 3 Hz blinking LED, the range of possible defects is limited.

• Error 2 (I

C bus 2 blocked). When this error occurs, the TV will go to protection and the front LED will blink at 3 Hz. Now you can partially restart the TV via the SDM shortcut

Service Modes, Error Codes, and Fault Finding

EN 29EL1.1U AA 5.

pins on the SSB. Due to hardware restriction (I2C bus 2 is the fast I

C bus) it will be impossible to start up the VIPER and therefore it is also impossible to read out the error codes via ComPair or via the blinking LED method. With the knowledge that only errors 1, 2, 4, and 63 result in a 3 Hz blinking LED, the range of possible defects is limited. When you have restarted the TV via the SDM shortcut pins, and then pressed "CH+" on your remote control, the TV will go to protection again, and the front LED blink at 3 Hz again. This could be an indication that the problem is related to error 2.

• Error 3 (I on I

C bus 3 blocked). There are only three devices

C bus 3: VIPER, Stand-by Processor, and NVM. The Stand-by Processor is the detection device of this error, so this error will only occur if the VIPER or the NVM is blocking the bus. This error will also be logged when the NVM gives no acknowledge on the I

C bus (see error 44). Note that if the 12 V supply is missing (connector 1M46 on the SSB), the DC/DC supply on the SSB will not work. Therefore the VIPER will not get supplies and could block I a missing 12 V can also lead to an error 3.

• Error 4 (I

• Error 5 (I severe hardware problem around the VIPER (supplies not OK, VIPER completely dead, I

C bus 4 blocked). Same remark as with error 1.

C bus 5 blocked). This error will point to a

C link between VIPER and

C bus 3. So,

Stand-by Processor broken, etc. ...).

• Error 7 (8.6 V error). Except a physical problem with the

8.6 V itself, it is also possible that there is something wrong with the Audio DC Protection: see paragraph "Hardware Protections" for this.

• Error 12 (12 V error). Except a physical problem with the 12 V itself, it is also possible that there is something wrong with the Audio DC Protection: see paragraph "Hardware Protections" for this.

• Error 14 (Audio supply). This error is triggered in case of too low voltage of the audio supplies and therefore a drop of the audio supply voltage of below approx. 9 V per supply rail (or lower than 18 V rail to rail). Also a DC voltage of higher than 1 V DC on the speakers will lead to protection and error 14 blinking. For LCD sets this circuit can be found on schematic SA3, for PDP sets this can be found on schematic C. It should be noted that for 26-inch models there is only a supply link between the amplifiers and the stand-by µC whereas in all other models this link is implemented by Audio-Prot line pin 7 on 1 M02.

• Error 29 (AVIP1). This error will probably generate extra errors. You will probably also see errors 32 (MPIF) and error 31 (AVIP 2). Error 29 and 31 will always be logged together due to the fact that both AVIPs are inside the PNX2015 and are on the same I

C bus. In this case start

looking for the cause around AVIP (part of PNX2015).

• Error 31 (AVIP2). See info on error 29.

• Error 34 (Tuner 1). When this error is logged, it is not sure that there is something wrong with the tuner itself. It is also possible that there is something wrong with the communication between channel decoder and tuner. See schematic B2B.

• Error 37 (Channel decoder). This error will always log error 34 (tuner) extra. This is due to the fact that the tuner

C bus is coming from the channel decoder.

• Error 44 (NVM). This error will never occur because it is masked by error 3 (I for error 3 checks on an I

C bus 3). The detection mechanism

C acknowledge of the NVM. If NVM gives no acknowledge, the stand-by software assumes that the bus is blocked, the TV goes to protection and error 3 will be blinking.

• Error 53. This error will indicate that the VIPER has started to function (by reading his boot script, if this would have failed, error 5 would blink) but initialization was never completed because of hardware peripheral problems (NAND flash, ...) or software initialization problems. Possible cause could be that there is no valid software loaded (try to upgrade to the latest main software version).

5.6 The Blinking LED Procedure

5.6.1 Introduction

The blinking LED procedure can be split up into two situations:

• Blinking LED procedure in case of a protection detected by the stand-by processor. In this case the error is automatically blinked. This will be only one error, namely the one that is causing the protection. Therefore, you do not have to do anything special, just read out the blinks. A long blink indicates the decimal digit, a short blink indicates the units.

• Blinking LED procedure in the “on” state. Via this procedure, you can make the contents of the error buffer visible via the front LED. This is especially useful for fault finding, when there is no picture.

When the blinking LED procedure is activated in the “on” state, the front LED will show (blink) the contents of the error-buffer. Error-codes > 10 are shown as follows:

1. “n” long blinks (where “n” = 1 - 9) indicating decimal digit,

2. A pause of 1.5 s,

3. “n” short blinks (where “n”= 1 - 9),

4. A pause of approx. 3 s.

5. When all the error-codes are displayed, the sequence finishes with a LED blink of 3 s,

6. The sequence starts again.

Example: Error 12 9 6 0 0. After activation of the SDM, the front LED will show:

1. 1 long blink of 750 ms (which is an indication of the decimal digit) followed by a pause of 1.5 s,

2. 2 short blinks of 250 ms followed by a pause of 3 s,

3. 9 short blinks followed by a pause of 3 s,

4. 6 short blinks followed by a pause of 3 s,

5. 1 long blink of 3 s to finish the sequence,

6. The sequence starts again.

5.6.2 How to Activate

Use one of the following methods:

• Activate the SDM. The blinking front LED will show the entire contents of the error buffer (this works in “normal operation” mode).

• Transmit the commands “MUTE” - “062500” - “OK” with a normal RC. The complete error buffer is shown. Take notice that it takes some seconds before the blinking LED starts.

•Transmit the commands “MUTE” - “06250x” - “OK” with a normal RC (where “x” is a number between 1 and

5). When x= 1 the last detected error is shown, x= 2 the

second last error, etc.... Take notice that it takes some

seconds before the blinking LED starts.

EN 30 EL1.1U AA5.

Service Modes, Error Codes, and Fault Finding

5.7 Protections

5.7.1 Software Protections

Most of the protections and errors use either the stand-by microprocessor or the VIPER controller as detection device. Since in these cases, checking of observers, polling of ADCs, filtering of input values are all heavily software based, these protections are referred to as software protections. There are several types of software related protections, solving a variety of fault conditions:

• Protections related to supplies: check of the 12V, +5V, +8V6, +1.2V, +2.5V and +3.3V.

• Protections related to breakdown of the safety check mechanism. E.g. since a lot of protection detections are done by means of the VIPER, failing of the VIPER communication will have to initiate a protection mode since safety cannot be guaranteed anymore.

Remark on the Supply Errors

The detection of a supply dip or supply loss during the normal playing of the set does not lead to a protection, but to a cold reboot of the set.

Protections during Start-up

During TV start-up, some voltages and IC observers are actively monitored to be able to optimize the start-up speed, and to assure good operation of all components. If these monitors do not respond in a defined way, this indicates a malfunction of the system and leads to a protection. As the observers are only used during start-up, they are described in the start-up flow in detail (see paragraph “Stepwise Start-up").

5.7.2 Hardware Protections

There is one hardware protection in this chassis: “Audio DC Protection”. This protection occurs when there is a DC voltage on the speakers. In that case the main supply is switched "off", but the stand-by supply is still working. For the Samsung V4 PDP displays, the 8V6 supply is switched "off" and the LED on the display’s Main Supply blinks eleven times, which means there is an overvoltage protection. The front LED of the TV will blink error 7 (8V6 error). In case of LCD supplies, the 12V supply will drop. This will be detected by the stand-by processor, which will start blinking the 12 V error (error 12).

Repair Tip

• It is also possible that you have an audio DC protection because of an interruption in one or both speakers (the DC voltage that is still on the circuit cannot disappear through the speakers).

5.8 Fault Finding and Repair Tips

Read also paragraph "Error Codes" - "Extra Info".

5.8.1 Exit “Factory Mode”

When an "F" is displayed in the screen's right corner, this means that the set is in "Factory" mode, and it normally happens after a new SSB has been mounted. To exit this mode, push the "VOLUME minus" button on the TV's keyboard control for 5 seconds and restart the set

5.8.2 MPIF

Important things to make the MPIF work:

• Supply.

• Clock signal from the AVIP.

•I

C from the VIPER.

5.8.3 AVIP

Important things to make the AVIP work:

• Supplies.

• Clock signal from the VIPER.

C from the VIPER (error 29 and 31).

•I

5.8.4 DC/DC Converter

Introduction

• The best way to find a failure in the DC/DC converters is to check their starting-up sequence at power "on" via the Mains/AC Power cord, presuming that the Stand-by Processor is operational.

• If the input voltage of the DC/DC converters is around 12 V (measured on the decoupling capacitors 2U17/2U25/ 2U45) and the ENABLE signals are "low" (active), then the output voltages should have their normal values.

• First, the Stand-by Processor activates the +1V2 supply (via ENABLE-1V2).

• Then, after this voltage becomes present and is detected OK (about 100 ms), the other two voltages (+2V5 and +3V3) will be activated (via ENABLE-3V3).

• The current consumption of controller IC 7U00 is around 20 mA (that means around 200 mV drop voltage across resistor 3U22).

• The current capability of DC/DC converters is quite high (short-circuit current is 7 to 10 A), therefore if there is a linear integrated stabilizer that, for example delivers 1.8V from +3V3 with its output overloaded, the +3V3 stays usually at its normal value even though the consumption from +3V3 increases significantly.

• The +2V5 supply voltage is obtained via a linear stabilizer made with discrete components that can deliver a lot of current. Therefore, in case +2V5 (or +2V5D) is shortcircuited to GND, the +3V3 will not have the normal value but much less.

• The supply voltage +12VSW is protected for over-currents by fuse 1U04.

Fault Finding

• Symptom: +1V2, +2V5, and +3V3 not present (even for a short while ~10ms).

1. Check 12V availability (fuse 1U01, resistor 3U22,

power MOS-FETs) and enable signal ENABLE-1V2 (active low).

2. Check the voltage on pin 9 (1.5 V).

3. Check for +1V2 output voltage short-circuit to GND that

can generate pulsed over-currents 7-10 A through coil 5U03.

4. Check the over-current detection circuit (2U12 or 3U97

interrupted).

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