Pelco CM8504KIT-SPCL User Manual

C1507M (11/99) CM8504KIT-SPCL Firmware Upgrade Instructions

3500 Pelco Way Clovis, CA 93612-5699 USA

In North America & Canada: Tel (800) 289-9100 FAX (800) 289-9150

International Customers: Tel +1 (559) 292-1981 FAX +1 (559) 348-1120

www.pelco.com

CAUTION:

Only qualified personnel observing electrostatic

discharge (ESD) precautions should perform the procedures in this document. Always wear a grounding strap connected to an approved grounding source when working on or around exposed electronic components. Handle circuit boards by their edges.

The CM8504KIT-SPCL is for upgrading the firmware from text to no-text in the EPROM on the CM8504 Video Output Matrix Card in the CM8500 Series Matrix System. There are two EPROMs included in the kit. Which one you use depends on the board installed in your CM8500.

To change the EPROM:

1. Turn off power to the CM8500.

2. Remove the four front cover screws from the corners of the card cage front panel and remove the front panel.

3. Use the motherboard PCB ejectors to pull and slide the main motherboard out of the card cage.

4. The CM8504 video input/output card(s) are in the slots (up to 16) closest to the front of the motherboard. Pull up on the ejector tabs of the video card to remove it from the motherboard.

5. Locate U4 (refer to Figure 1) and remove the EPROM from its socket.

6. Remove the new EPROMs from the electrostatic protective bag.

7. Identify which board you have (refer to Figure 1), and select the appropriate EPROM:

• If your board is labeled PCB9000563 REV. G, use the EPROM labeled

PRG563SPCL-R1.3.

• If your board is labeled PCB9000563 REV. H or higher, use the EPROM labeled

PRG563SPCL-R1.4.

8. Verify that the pins on the EPROM are straight.

9. Insert the new EPROM in the U4 socket. Orient the EPROM using the alignment notch as a guide (refer to Figure 1). Verify pin-to-socket alignment and carefully press the EPROM into the socket until it is fully seated.

BOARD IDENTIFICATION LABEL

10. Reinstall the CM8504 board into the motherboard. Make sure the ejector tabs lay down flat against the circuit board.

11. Repeat steps 4-10 for additional CM8504 boards.

12. Slide the motherboard back into the card cage and lock the ejectors into place.

13. Replace the front panel.

14. Turn on power.

REPLACE U4

U2 U4

ALIGNMENT NOTCH

Figure 1. EPROM Replacement

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

• Five years on FT/FR8000 Series ﬁber optic products.

• Three years on Genex

• Three years on Camclosure® and ﬁxed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a ﬁve-year warranty.

•Two years on standard motorized or ﬁxed focal length lenses.

•Two years on Legacy ﬁxed dome products.

•Two years on Spectra continuous motion applications.

•Two years on Esprit

• Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura

• One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

• Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the speciﬁc use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of proﬁt and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with speciﬁc legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

Series products (multiplexers, server, and keyboard).

, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series

, Esprit®, ExSite™, and PS20 scanners, including when used in

and WW5700 Series window wiper (excluding wiper blades).

™

Series distributed network-based video products.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1. Model and serial number

2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3. Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identiﬁed with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department Pelco 3500 Pelco Way Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco 3500 Pelco Way Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue South San Francisco, CA 94080 USA Phone: 650-737-1700 Fax: 650-737-0933

REVISION HISTORY

Manual # Date Comments

C1507M 11/99 Original version.

Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, Intercept, and Spectra are registered trademarks of Pelco. © Copyright 1999, Pelco. All rights reserved Endura and ExSite are trademarks of Pelco.