Panasonic KX-TG2524E, KX-TG2523E, KX-TG2522E, KX-TG2521E User Manual

TG251x_2xE(e).book Page 1 Monday, January 25, 2010 3:09 PM
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG2511E
KX-TG2512E KX-TG2513E
Digital Cordless Answering System
Model No.
KX-TG2521E
KX-TG2522E KX-TG2523E KX-TG2524E
Model shown is KX-TG2511.
Before initial use, see “Getting Started” on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
Please access our online customer survey: http://panasonic.net/pcc/tel/q
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Table of Contents

Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . 6
Important Information
For your safety . . . . . . . . . . . . . . . . . . 7
Important safety instructions . . . . . . . . 8
For best performance . . . . . . . . . . . . . 8
Other information. . . . . . . . . . . . . . . . . 9
Specifications . . . . . . . . . . . . . . . . . . . 9
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . 11
Note when setting up. . . . . . . . . . . . . 12
Controls. . . . . . . . . . . . . . . . . . . . . . . 13
Display. . . . . . . . . . . . . . . . . . . . . . . . 13
Turning the power on/off . . . . . . . . . . 14
Initial settings. . . . . . . . . . . . . . . . . . . 14
One touch eco mode. . . . . . . . . . . . . 15
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 32
Handset locator . . . . . . . . . . . . . . . . 32
Transferring calls, conference calls . 32
Useful Information
Character entry. . . . . . . . . . . . . . . . . 33
Error messages . . . . . . . . . . . . . . . . 35
Troubleshooting . . . . . . . . . . . . . . . . 35
Wall mounting . . . . . . . . . . . . . . . . . . 41
Conditions of guarantee . . . . . . . . . . 42
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 43
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 17
Phonebook
Handset phonebook . . . . . . . . . . . . . 18
Copying phonebook entries. . . . . . . . 19
Programming
Programmable settings . . . . . . . . . . . 20
Special programming . . . . . . . . . . . . 22
Caller ID Service
Using Caller ID service . . . . . . . . . . . 23
Caller list . . . . . . . . . . . . . . . . . . . . . . 23
Answering System
Answering system. . . . . . . . . . . . . . . 25
Turning the answering system on/off. 25
Greeting message. . . . . . . . . . . . . . . 26
Listening to messages. . . . . . . . . . . . 26
Remote operation . . . . . . . . . . . . . . . 27
Answering system settings . . . . . . . . 29
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . 31
2
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Model composition

Introduction

Series Model No.
KX-TG2511 series
KX-TG2521 series
L The suffix (E) in the following model numbers will be omitted in these instructions:
KX-TG2511E/KX-TG2512E/KX-TG2513E/KX-TG2521E/KX-TG2522E/ KX-TG2523E/KX-TG2524E
Feature differences
Series
KX-TG2511 series r KX-TG2521 series rr
*1 KX-TG2512/KX-TG2513 *2 KX-TG2522/KX-TG2523/KX-TG2524
KX-TG2511 KX-TG2511 KX-TGA250 1
KX-TG2512 KX-TG2511 KX-TGA250 2
KX-TG2513 KX-TG2511 KX-TGA250 3
KX-TG2521 KX-TG2521 KX-TGA251 1
KX-TG2522 KX-TG2521 KX-TGA251 2
KX-TG2523 KX-TG2521 KX-TGA251 3
KX-TG2524 KX-TG2521 KX-TGA251 4
Base unit Handset
Part No. Part No. Quantity
Intercom Phonebook
Answering system
Between handsets
*1
*2
copy
Between handsets
r
*2

Accessory information

Supplied accessories
Accessory item/
No.
Part number
1 AC adaptor/
PQLV219EW or PQLV219EZ
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Quantity
KX-TG2511 KX-TG2521
1234
KX-TG2512 KX-TG2522
KX-TG2513 KX-TG2523
KX-TG2524
3
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Introduction
*2
Quantity
KX-TG2511 KX-TG2521
KX-TG2512 KX-TG2522
KX-TG2513 KX-TG2523
KX-TG2524
1111
2468
1234
—123
Accessory item/
No.
Part number
2 Telephone line
cord/PNJA1037Z (for U.K.)
3 Rechargeable
batteries
*1
/ HHR-55AAAB or N4DHYYY00005
4 Handset cover 5 Charger
*3
*1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. *3 PNLC1010ZM: Metallic grey
PNLC1010ZT: Titanium black
12345
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable batteries
P03P or HHR-4NGE
Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset
DECT repeater KX-A272
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
*1
4
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Introduction
Sales and support information
Customer Care Centre
L For customers within the U.K.: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk
Direct Sales at Panasonic U.K.
L Order accessory and consumable items for your product with ease and confidence
by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).
L Or go on line through our Internet Accessory ordering application at
www.pas-europe.com
L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by
Panasonic U.K. Ltd.
L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished
products, take a browse on our website for further details.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Introduction

General information

L This equipment is designed for use on the U.K. and Republic of Ireland analogue
telephone network.
L In the event of problems, you should contact your equipment supplier in the first
instance.
Declaration of Conformity:
L Panasonic System Networks Co., Ltd. declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
6
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Operating safeguards
For your safety
To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any type of moisture.
L Do not place or use this product near
automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or placed under heavy objects.
L Unplug the product from power outlets
before cleaning. Do not use liquid or aerosol cleaners.
L Do not disassemble the product. L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.

Important Information

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Important Information
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries. L Do not open or mutilate the batteries.
Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
L For maximum coverage and noise-free
communications, place your base unit: – at a convenient, high, and central
location with no obstructions between the handset and base unit in an indoor environment.
– away from electronic appliances such as
TVs, radios, personal computers, wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception fo r a base unit location is not
satisfactory, move the base unit to another location for better reception.
Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
8
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature, and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
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L Operating the product near electrical
appliances may cause interference. Move away from the electrical appliances.
Routine care L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Other information
Information on Disposal in other Countries
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
Information for Users on Collection and
Disposal of Old Equipment and used
Batteries
1
These symbols (1, 2, 3) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used b atteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC. By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwi se arise from inappropriate waste handling.
2
3
outside the European Union
These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol
This symbol (2) might be used in combination with a chemical symbol (3). In this case it complies with the requirement set by the Directive for the chemical involved.
Specifications
Standard:
DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile)
Frequency range:
1.88 GHz to 1.90 GHz
RF transmission power:
Approx. 10 mW (average power per channel)
Power source:
220–240 V AC, 50/60 Hz
Power consumption: Base unit
Standby: Approx. 0.45 W Maximum: Approx. 3.8 W
Base unit
Standby: Approx. 0.5 W Maximum: Approx. 3.8 W
Charger:
Standby: Approx. 0.2 W Maximum: Approx. 3.0 W
Important Information
*1
:
*2
:
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Important Information
Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air humidity (dry)
*1 KX-TG2511/KX-TG2512/KX-TG2513 *2 KX-TG2521/KX-TG2522/KX-TG2523/
KX-TG2524
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
10
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Getting Started

Setting up

Connections
L Use only the supplied Panasonic AC
adaptor PQLV219E.
Base unit
Press plug firmly.
Hook
Use only the supplied telephone line cord.
(DSL/ADSL filter*)
To telephone line
Correct Wrong
*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.
Charger
“Click”
(220-240 V AC, 50/60 Hz)
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
L When the language selection is
displayed, see page 14.
Battery charge
Charge for about 7 hours. L When the batteries are fully charged,
Fully charged is displayed.
Confirm Charging is displayed.
Hooks
(220-240 V AC, 50/60 Hz)
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Getting Started
Battery level

Note when setting up

Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floor­mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
During a power failure
The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T­adaptor. Your Panasonic sales shop can offer you more information about connection possibilities.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.
Icon Battery level
5 High
6 Medium
7 Low
074 Needs charging.
Panasonic Ni-MH battery performance (supplied batteries)
Operation Operating time
In continuous use
Not in use (standby)
Note:
L It is normal for batteries not to reach
full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on the base unit or charger without any ill effect on the batteries.
L The battery level may not be
displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.
18 hours max.
170 hours max.
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Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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A Navigator key

Controls

Handset
{^}, {V}, {<}, or {>}: Scroll through
various lists and items.
? (Volume: {^} or {V}): Adjust the
receiver or speaker volume while talking.
{<} (y: Caller list): View the caller list.
F
{>} (R: Redial): View the redial list.
Base unit
G
Getting Started
A
B
C
D
E
A
A Speaker B {k/C} (Phonebook/Clear) C {C} (Talk) D {s} (Speakerphone) E Dial keypad F Receiver G Display H {j/OK} (Menu/OK) I {T/P} (Mute/Pause) J {ic} (Off/Power) K {ECO/R}
ECO: Eco mode shortcut key R: Recall/Flash
L Microphone M Charge contacts
H
I J
K
L
M
L Model shown is KX-TG2511.
A {x} (Locator) B Charge contacts
AB

Display

Handset display items
Item Meaning
w Within range of a
base unit L When flashing
slowly: Handset is searching for base unit. (page 37)
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Getting Started
Item Meaning
L Paging, intercom
k Handset is on an
ECO The base unit
u Answering system is
5 Battery level
[P] Privacy mode is on.
0 New voice mail
[IN USE] Someone is using the
*1 KX-TG2521/KX-TG2522/
KX-TG2523/KX-TG2524 *2 Voice mail subscribers only *3 KX-TG2512/KX-TG2513/
KX-TG2522/KX-TG2523/KX-TG2524
mode.
outside call. L When flashing
slowly: The call is put on
hold.
L When flashing
rapidly: An incoming call is
now being received.
transmission power is set to Low. (page
15)
*1
(page 25)
on.
(page 21)
message received. (page 31)
*3
line.

Turning the power on/off

Power off
Press {ic} for about 2 seconds.

Initial settings

Symbol meaning: Example: {V}/{^}: Off
Press {V} or {^} to select the words in quotations.
Display language
Important:
L When the language selection is
displayed after installing the batteries for the first time, perform step 5.
{j/OK}
1 2 {V}/{^}: Handset Setupi
{j/OK}
3 {V}/{^}: Display Setupi
*2
{j/OK}
4 {V}/{^}: Select Languagei
{j/OK}
5 {V}/{^}: Select your desired
language. i {j/OK} i {ic}
Note:
L If you select a language you cannot
read: {ic} i {j/OK} i {^} 3 times i {j/OK} i {V} 2 times
i {j/OK} 2 times i {V}/{^}: Select your desired
language. i {j/OK} i {ic}
Power on
Press {ic} for about 1 second.
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Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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