Panasonic KX-TG2524E, KX-TG2523E, KX-TG2522E, KX-TG2521E User Manual
TG251x_2xE(e).book Page 1 Monday, January 25, 2010 3:09 PM
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG2511E
KX-TG2512E
KX-TG2513E
Digital Cordless Answering System
Model No.
KX-TG2521E
KX-TG2522E
KX-TG2523E
KX-TG2524E
Model shown is KX-TG2511.
Before initial use, see “Getting
Started” on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG251x_2xE(e).book Page 2 Monday, January 25, 2010 3:09 PM
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . 6
Important Information
For your safety . . . . . . . . . . . . . . . . . . 7
Important safety instructions . . . . . . . . 8
For best performance . . . . . . . . . . . . . 8
Other information. . . . . . . . . . . . . . . . . 9
Specifications . . . . . . . . . . . . . . . . . . . 9
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . 11
Note when setting up. . . . . . . . . . . . . 12
Controls. . . . . . . . . . . . . . . . . . . . . . . 13
Display. . . . . . . . . . . . . . . . . . . . . . . . 13
Turning the power on/off . . . . . . . . . . 14
Initial settings. . . . . . . . . . . . . . . . . . . 14
One touch eco mode. . . . . . . . . . . . . 15
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 32
Handset locator . . . . . . . . . . . . . . . . 32
Transferring calls, conference calls . 32
Useful Information
Character entry. . . . . . . . . . . . . . . . . 33
Error messages . . . . . . . . . . . . . . . . 35
Troubleshooting . . . . . . . . . . . . . . . . 35
Wall mounting . . . . . . . . . . . . . . . . . . 41
Conditions of guarantee . . . . . . . . . . 42
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 43
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 17
Phonebook
Handset phonebook . . . . . . . . . . . . . 18
Copying phonebook entries. . . . . . . . 19
Programming
Programmable settings . . . . . . . . . . . 20
Special programming . . . . . . . . . . . . 22
Caller ID Service
Using Caller ID service . . . . . . . . . . . 23
Caller list . . . . . . . . . . . . . . . . . . . . . . 23
Answering System
Answering system. . . . . . . . . . . . . . . 25
Turning the answering system on/off. 25
Greeting message. . . . . . . . . . . . . . . 26
Listening to messages. . . . . . . . . . . . 26
Remote operation . . . . . . . . . . . . . . . 27
Answering system settings . . . . . . . . 29
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . 31
2
TG251x_2xE(e).book Page 3 Monday, January 25, 2010 3:09 PM
Model composition
Introduction
Series Model No.
KX-TG2511
series
KX-TG2521
series
L The suffix (E) in the following model numbers will be omitted in these instructions:
KX-TG2511E/KX-TG2512E/KX-TG2513E/KX-TG2521E/KX-TG2522E/
KX-TG2523E/KX-TG2524E
Feature differences
Series
KX-TG2511 series – r
KX-TG2521 series rr
*1 KX-TG2512/KX-TG2513
*2 KX-TG2522/KX-TG2523/KX-TG2524
KX-TG2511 KX-TG2511 KX-TGA250 1
KX-TG2512 KX-TG2511 KX-TGA250 2
KX-TG2513 KX-TG2511 KX-TGA250 3
KX-TG2521 KX-TG2521 KX-TGA251 1
KX-TG2522 KX-TG2521 KX-TGA251 2
KX-TG2523 KX-TG2521 KX-TGA251 3
KX-TG2524 KX-TG2521 KX-TGA251 4
Base unit Handset
Part No. Part No. Quantity
Intercom Phonebook
Answering
system
Between
handsets
*1
*2
copy
Between
handsets
–
r
*2
Accessory information
Supplied accessories
Accessory item/
No.
Part number
1 AC adaptor/
PQLV219EW or
PQLV219EZ
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Quantity
KX-TG2511
KX-TG2521
1234
KX-TG2512
KX-TG2522
KX-TG2513
KX-TG2523
KX-TG2524
3
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Introduction
*2
Quantity
KX-TG2511
KX-TG2521
KX-TG2512
KX-TG2522
KX-TG2513
KX-TG2523
KX-TG2524
1111
2468
1234
—123
Accessory item/
No.
Part number
2 Telephone line
cord/PNJA1037Z
(for U.K.)
3 Rechargeable
batteries
*1
/
HHR-55AAAB or
N4DHYYY00005
4 Handset cover
5 Charger
*3
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
*3 PNLC1010ZM: Metallic grey
PNLC1010ZT: Titanium black
12345
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
batteries
P03P or HHR-4NGE
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater KX-A272
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
*1
4
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG251x_2xE(e).book Page 5 Monday, January 25, 2010 3:09 PM
Introduction
Sales and support information
Customer Care Centre
L For customers within the U.K.: 0844 844 3898
L For customers within the Republic of Ireland: 01289 8333
L Visit our website for product information: www.panasonic.co.uk
L E-mail: customer.care@panasonic.co.uk
Direct Sales at Panasonic U.K.
L Order accessory and consumable items for your product with ease and confidence
by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm,
Friday 9:30am - 5:30pm (Excluding public holidays).
L Or go on line through our Internet Accessory ordering application at
www.pas-europe.com
L Most major credit and debit cards accepted.
L All enquiries transactions and distribution facilities are provided directly by
Panasonic U.K. Ltd.
L It couldn’t be simpler!
L Also available through our Internet is direct shopping for a wide range of finished
products, take a browse on our website for further details.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
5
TG251x_2xE(e).book Page 6 Monday, January 25, 2010 3:09 PM
Introduction
General information
L This equipment is designed for use on the U.K. and Republic of Ireland analogue
telephone network.
L In the event of problems, you should contact your equipment supplier in the first
instance.
Declaration of Conformity:
L Panasonic System Networks Co., Ltd. declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this
manual are available for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
6
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG251x_2xE(e).book Page 7 Monday, January 25, 2010 3:09 PM
Operating safeguards
For your safety
To prevent severe injury and loss of
life/property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Important Information
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
7
TG251x_2xE(e).book Page 8 Monday, January 25, 2010 3:09 PM
Important Information
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception fo r a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
8
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
TG251x_2xE(e).book Page 9 Monday, January 25, 2010 3:09 PM
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Other information
Information on Disposal in other Countries
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information for Users on Collection and
Disposal of Old Equipment and used
Batteries
1
These symbols (1, 2, 3) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used b atteries, please take
them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwi se arise from inappropriate
waste handling.
2
3
outside the European Union
These symbols (1, 2, 3) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
Note for the battery symbol
This symbol (2) might be used in combination
with a chemical symbol (3). In this case it
complies with the requirement set by the
Directive for the chemical involved.
Specifications
■ Standard:
DECT (Digital Enhanced
Cordless Telecommunications),
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Power source:
220–240 V AC, 50/60 Hz
■ Power consumption:
Base unit
Standby: Approx. 0.45 W
Maximum: Approx. 3.8 W
Base unit
Standby: Approx. 0.5 W
Maximum: Approx. 3.8 W
Charger:
Standby: Approx. 0.2 W
Maximum: Approx. 3.0 W
Important Information
*1
:
*2
:
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
9
TG251x_2xE(e).book Page 10 Monday, January 25, 2010 3:09 PM
Important Information
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
*1 KX-TG2511/KX-TG2512/KX-TG2513
*2 KX-TG2521/KX-TG2522/KX-TG2523/
KX-TG2524
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
10
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG251x_2xE(e).book Page 11 Monday, January 25, 2010 3:09 PM
Getting Started
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219E.
■ Base unit
Press plug firmly.
Hook
Use only the supplied
telephone line cord.
(DSL/ADSL filter*)
To telephone line
Correct Wrong
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
■ Charger
“Click”
(220-240 V AC,
50/60 Hz)
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
Rechargeable Ni-MH ONLY
L When the language selection is
displayed, see page 14.
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
“Fully charged” is displayed.
Confirm “Charging”
is displayed.
Hooks
(220-240 V AC,
50/60 Hz)
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
11
TG251x_2xE(e).book Page 12 Monday, January 25, 2010 3:09 PM
Getting Started
Battery level
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a Tadaptor. Your Panasonic sales shop can
offer you more information about
connection possibilities.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
4, 8.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Icon Battery level
5 High
6 Medium
7 Low
074 Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous
use
Not in use
(standby)
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
18 hours max.
170 hours max.
12
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
TG251x_2xE(e).book Page 13 Monday, January 25, 2010 3:09 PM
A Navigator key
Controls
Handset
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? (Volume: {^} or {V}): Adjust the
receiver or speaker volume while
talking.
– {<} (y: Caller list): View the caller list.
F
– {>} (R: Redial): View the redial list.
Base unit
G
Getting Started
A
B
C
D
E
A
A Speaker
B {k/C} (Phonebook/Clear)
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F Receiver
G Display
H {j/OK} (Menu/OK)
I {T/P} (Mute/Pause)
J {ic} (Off/Power)
K {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
L Microphone
M Charge contacts
H
I
J
K
L
M
L Model shown is KX-TG2511.
A {x} (Locator)
B Charge contacts
AB
Display
Handset display items
Item Meaning
w Within range of a
base unit
L When flashing
slowly:
Handset is
searching for base
unit. (page 37)
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
13
TG251x_2xE(e).book Page 14 Monday, January 25, 2010 3:09 PM
Getting Started
Item Meaning
L Paging, intercom
k Handset is on an
ECO The base unit
u Answering system is
5 Battery level
[P] Privacy mode is on.
0 New voice mail
[IN USE] Someone is using the
*1 KX-TG2521/KX-TG2522/
KX-TG2523/KX-TG2524
*2 Voice mail subscribers only
*3 KX-TG2512/KX-TG2513/
KX-TG2522/KX-TG2523/KX-TG2524
mode.
outside call.
L When flashing
slowly:
The call is put on
hold.
L When flashing
rapidly:
An incoming call is
now being
received.
transmission power is
set to “Low”. (page
15)
*1
(page 25)
on.
(page 21)
message received.
(page 31)
*3
line.
Turning the power on/off
Power off
Press {ic} for about 2 seconds.
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words
in quotations.
Display language
Important:
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 5.
{j/OK}
1
2 {V}/{^}: “Handset Setup” i
{j/OK}
3 {V}/{^}: “Display Setup” i
*2
{j/OK}
4 {V}/{^}: “Select Language” i
{j/OK}
5 {V}/{^}: Select your desired
language. i {j/OK} i {ic}
Note:
L If you select a language you cannot
read: {ic} i {j/OK} i {^}
3 times i {j/OK} i {V} 2 times
i {j/OK} 2 times i
{V}/{^}: Select your desired
language. i {j/OK} i {ic}
Power on
Press {ic} for about 1 second.
14
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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