Panasonic kx-tea308 User Manual

Advanced Hybrid System

Feature Guide

Model No. KX-TEA308

Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.

Introduction

About this Feature Guide

The Feature Guide is designed to serve as an overall reference describing the features of the Panasonic
Advanced Hybrid System.
It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.

The Feature Guide is divided into the following sections:

Section 1, Call Handling Features

Describes the features of the PBX related to making and receiving calls, and operating telephones.

Section 2, System Configuration and Administration Features

Describes the features that allow the PBX to be configured and administered to suit the needs of its users.

Section 3, Programming Instructions

Serves as an overall system programming reference for the PBX.

Section 4, Appendix

Provides tables that describe the resource capacity of the PBX, as well as its different tones and ring tones.

Index

References Found in the Feature Guide

Installation Manual References

The Installation Manual provides instructions detailing the installation and maintenance of the PBX.
Sections from the Installation Manual are listed throughout the Feature Guide for your reference.

Feature Guide References

Related sections of the Feature Guide are listed for your reference.

User Manual References

The User Manual describes how users can access commonly used PBX features and functions with their
proprietary telephones (PTs), single line telephones (SLTs), and Direct Station Selection (DSS) Consoles.
Sections from the User Manual are listed throughout the Feature Guide for your reference.

PT Programming References

Commonly used settings can be programmed using a display PT ( 2.3.2 PT Programming). These PT
programming items are noted throughout the Feature Guide for your reference by title and programme
number. The following is an example of a PT Programming reference:
"Idle extensions are automatically searched for according to a preprogrammed hunting type ( Hunting
Type [101])."

Links to Other Pages and Manuals

If you are viewing this Feature Guide with a PC, certain items are linked to different sections of the Feature
Guide and other PBX manuals. Click on a link to jump to that section.

Linked items include:

2 Feature Guide

• Installation Manual References

• Feature Guide References

• User Manual References

• PT Programming References

Notes

• Certain PTs, features, and optional service cards are not available in some areas. Consult your certified
Panasonic dealer for more information.

• Every system programming setting can be accessed using a PC and the Panasonic KX-TEA308
Maintenance Console software ( 2.3.1 PC Programming). For programming details, refer to the on­line help that is installed along with KX-TEA308 Maintenance Console ( 3.2.1 Installing and Starting
KX-TEA308 Maintenance Console).

The KX-TEA308E, the KX-TEA308NE, the KX-TEA308GR, the KX-TEA308CE,
and the KX-TEA308PD are designed to interwork with the Analogue Public
Switched Telephone Network (PSTN) of European countries.

Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that
this equipment is in compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available
for download by visiting:

http://www.doc.panasonic.de

Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany

Trademarks

• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.

• Celeron and Intel are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.

• All other trademarks identified herein are the property of their respective owners.

Feature Guide 3

List of Abbreviations

A

B

C

D

E

F

AA Automated Attendant

APT Analogue Proprietary Telephone

ARS Automatic Route Selection

BGM Background Music

BSS Busy Station Signalling

BV Built-in Voice Message

COS Class of Service

CPC Calling Party Control

DIL Direct In Line

DISA Direct Inward System Access

DND Do Not Disturb

DRD Distinctive Ring Detection

DSS Direct Station Selection

DTMF Dual Tone Multi-Frequency

EFA External Feature Access

FWD Call Forwarding

G

I

L

O

P

S

T

U

G-CO Group-CO

IRNA Intercept Routing—No Answer

LCS Live Call Screening

LED Light Emitting Diode

O-CO Other-CO

OGM Outgoing Message

PF Programmable Feature

PSTN Public Switched Telephone Network

PT Proprietary Telephone

S-CO Single-CO

SLT Single Line Telephone

SMDR Station Message Detail Recording

SMS Short Message Service

TAM Telephone Answering Machine

TRS Toll Restriction

UCD Uniform Call Distribution

V

4 Feature Guide

VM Voice Mail

VPS Voice Processing System

Feature Highlights

Built-in Voice Message (BV) (Optional voice message card required)

Built-in Voice Message (BV) allows a caller to leave a voice message in a user's personal message area or
the PBX's common message area (

Fixed Line SMS Terminal Support (Optional Caller ID card required)

The PBX can relay incoming calls from a Short Message Service (SMS) centre to specific single line
telephones (SLTs) that support SMS. Fixed Line SMS is a service that allows text messages to be sent and
received via Public Switched Telephone Network (PSTN) access. We recommend using SMS-enabled
Panasonic SLTs ( 1.17.3 Fixed Line SMS Terminal Support).

Caller ID Display on SLT (Optional Caller ID card required)

The PBX can receive Caller ID information (telephone numbers and callers' names) from calls received on
outside (CO) lines. This information can be shown on the displays of SLTs that support Caller ID as well as
proprietary telephones (PTs) when receiving calls (

3-level Automated Attendant (AA)

3-level Automated Attendant (AA) service allows a caller to dial a single-digit number (Direct Inward System
Access [DISA] AA number) following the guidance of 3-level DISA outgoing messages (OGMs), and be
connected to the desired party automatically ( 1.15.6 Direct Inward System Access (DISA)).

PC Programming

System programming settings can be accessed using a PC and the Panasonic KX-TEA308 Maintenance
Console software as well as by using a PT ( 2.3.1 PC Programming).
The PBX software can be upgraded via the Serial Interface (RS-232C port) or USB port, using the KX­TEA308 Maintenance Console software ( 2.3.7 Firmware Upgrade).

Automatic Configuration for Outside (CO) Line Type

The dialling mode of connected outside (CO) lines is automatically configured the first time the PBX is
accessed with a PC using the KX-TEA308 Maintenance Console software, or after the PBX data has been
cleared (

2.3.5 Automatic Configuration for Outside (CO) Line Type).

Advanced Hybrid System

This PBX supports the connection of PTs
devices such as SLTs, fax machines, wireless telephones, and data terminals.

1.15.7 Built-in Voice Message (BV)).

1.16.1 Caller ID).

*1

, Direct Station Selection (DSS) Consoles, and single line

*1

In this manual, "proprietary telephone" ("PT") means an analogue proprietary telephone (APT).

Feature Guide 5

Table of Contents

1 Call Handling Features......................................................................... 13

1.1 Incoming Call Features..................................................................................................14

1.1.1 Incoming Outside (CO) Line Call Features ...................................................................... 14

1.1.1.1 Direct In Line (DIL) .......................................................................................................................................... 14

1.1.1.2 Intercept Routing ............................................................................................................................................. 15

1.1.2 Internal Call Features.......................................................................................................16

1.1.3 Incoming Call Indication Features....................................................................................17

1.1.3.1 Incoming Call Indication Features—OVERVIEW............................................................................................. 17

1.1.3.2 Outside (CO) Line Ringing Selection............................................................................................................... 18

1.1.3.3 Ring Tone Pattern Selection ............................................................................................................................ 19

1.1.3.4 Distinctive Ring Detection (DRD) for New Zealand ......................................................................................... 20

1.1.3.5 Call Waiting ..................................................................................................................................................... 22

1.2 Receiving Group Features ............................................................................................23

1.2.1 Idle Extension Hunting .....................................................................................................23

1.2.2 Uniform Call Distribution (UCD) .......................................................................................25

1.2.3 Direct Inward System Access (DISA) Ring ...................................................................... 28

1.2.4 Log-in/Log-out ..................................................................................................................29

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features.............................................30

1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND).................................................................30

1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW.......................................................................... 30

1.3.1.2 Call Forwarding (FWD)....................................................................................................................................31

1.3.1.3 Do Not Disturb (DND)...................................................................................................................................... 34

1.4 Answering Features.......................................................................................................35

1.4.1 Answering Features .........................................................................................................35

1.4.1.1 Answering Features—OVERVIEW..................................................................................................................35

1.4.1.2 Line Preference—Incoming............................................................................................................................. 36

1.4.1.3 Call Pickup....................................................................................................................................................... 37

1.4.1.4 Hands-free Answerback .................................................................................................................................. 38

1.5 Making Call Features .....................................................................................................39

1.5.1 Intercom Call Features .....................................................................................................39

1.5.1.1 Intercom Call ................................................................................................................................................... 39

1.5.2 Outside (CO) Line Call Features ......................................................................................41

1.5.2.1 Outside (CO) Line Call Features—OVERVIEW............................................................................................... 41

1.5.2.2 Emergency Call ............................................................................................................................................... 42

1.5.2.3 Account Code Entry ........................................................................................................................................ 43

1.5.2.4 Dial Type Selection.......................................................................................................................................... 44

1.5.2.5 Reverse Circuit ................................................................................................................................................45

1.5.2.6 Pause Insertion................................................................................................................................................46

1.5.2.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) .................................. 47

1.5.3 Seizing a Line Features ...................................................................................................49

1.5.3.1 Seizing a Line Features—OVERVIEW ............................................................................................................ 49

1.5.3.2 Line Preference—Outgoing............................................................................................................................. 50

1.5.3.3 Outside (CO) Line Access............................................................................................................................... 51

1.6 Memory Dialling Features .............................................................................................53

1.6.1 Memory Dialling Features ................................................................................................ 53

1.6.1.1 Memory Dialling Features—OVERVIEW.........................................................................................................53

1.6.1.2 One-touch Dialling........................................................................................................................................... 55

1.6.1.3 KX-T7710 One-touch Dialling..........................................................................................................................56

1.6.1.4 Redial .............................................................................................................................................................57

1.6.1.5 Speed Dialling—Personal/System................................................................................................................... 58

1.6.1.6 Quick Dialling...................................................................................................................................................59

1.6.1.7 Hot Line ...........................................................................................................................................................60

6 Feature Guide

1.7 Busy Line/Busy Party Features.................................................................................... 61

1.7.1 Automatic Callback Busy (Camp-on)............................................................................... 61

1.7.2 Executive Busy Override ................................................................................................. 62

1.7.3 Call Waiting Tone............................................................................................................. 63

1.8 Toll Restriction (TRS) Features.................................................................................... 64

1.8.1 Toll Restriction (TRS)....................................................................................................... 64

1.8.2 Toll Restriction (TRS) Override by Account Code ........................................................... 68

1.8.3 Extension Lock ................................................................................................................ 70

1.8.4 Walking COS ................................................................................................................... 71

1.9 Automatic Route Selection (ARS) Features................................................................ 72

1.9.1 Automatic Route Selection (ARS) ................................................................................... 72

1.10 Conversation Features.................................................................................................. 78

1.10.1 Hands-free Operation......................................................................................................78

1.10.2 Room Monitor .................................................................................................................. 79

1.10.3 Microphone Mute............................................................................................................. 80

1.10.4 Headset Operation .......................................................................................................... 81

1.10.5 Data Line Security ........................................................................................................... 82

1.10.6 Flash/Recall..................................................................................................................... 83

1.10.7 External Feature Access (EFA) ....................................................................................... 84

1.10.8 Outside (CO) Line Call Limitation .................................................................................... 85

1.10.9 Parallelled Telephone ...................................................................................................... 86

1.10.10 Calling Party Control (CPC) Signal Detection ................................................................. 87

1.11 Transferring Features.................................................................................................... 88

1.11.1 Call Transfer..................................................................................................................... 88

1.12 Holding Features ........................................................................................................... 90

1.12.1 Call Hold .......................................................................................................................... 90

1.12.2 Call Park .......................................................................................................................... 92

1.12.3 Call Splitting..................................................................................................................... 93

1.12.4 Music on Hold .................................................................................................................. 94

1.12.5 Consultation Hold ............................................................................................................ 95

1.13 Conference Features..................................................................................................... 96

1.13.1 Conference Features .......................................................................................................96

1.13.1.1 Conference Features—OVERVIEW.................................................................................................................96

1.13.1.2 Conference ......................................................................................................................................................97

1.14 Paging Features.............................................................................................................99

1.14.1 Paging ............................................................................................................................. 99

1.15 Optional Device Features ........................................................................................... 100

1.15.1 Doorphone Call ............................................................................................................. 100

1.15.2 Door Open ..................................................................................................................... 101

1.15.3 Doorbell/Door Chime ..................................................................................................... 102

1.15.4 Background Music (BGM) ............................................................................................. 104

1.15.5 Outgoing Message (OGM) for DISA/UCD ..................................................................... 105

1.15.6 Direct Inward System Access (DISA) ............................................................................ 106

1.15.7 Built-in Voice Message (BV) .......................................................................................... 114

1.16 Caller ID Features........................................................................................................ 120

1.16.1 Caller ID......................................................................................................................... 120

1.16.2 Incoming Call Log.......................................................................................................... 124

1.17 Message Features ....................................................................................................... 127

1.17.1 Message Waiting ...........................................................................................................127

1.17.2 Absent Message............................................................................................................129

1.17.3 Fixed Line SMS Terminal Support ................................................................................. 130

Feature Guide 7

1.18 Proprietary Telephone (PT) Features .........................................................................134

1.18.1 Fixed Buttons ................................................................................................................. 134

1.18.2 Flexible Buttons..............................................................................................................136

1.18.3 LED Indication ................................................................................................................138

1.18.4 Display Information......................................................................................................... 140

1.19 Voice Mail Features......................................................................................................142

1.19.1 Voice Mail APT Integration ............................................................................................. 142

1.19.2 Voice Mail Inband (DTMF) Integration............................................................................147

1.20 Administrative Information Output Features.............................................................150

1.20.1 Station Message Detail Recording (SMDR)...................................................................150

1.20.2 Call Log Printout for Each Extension .............................................................................155

1.21 Extension Controlling Features..................................................................................156

1.21.1 Extension Feature Clear ................................................................................................ 156

1.21.2 Timed Reminder.............................................................................................................157

1.22 Audible Tone Features.................................................................................................158

1.22.1 Dial Tone ........................................................................................................................ 158

1.22.2 Confirmation Tone ..........................................................................................................159

2 System Configuration and Administration Features ...................... 161

2.1 System Configuration—Hardware ..............................................................................162

2.1.1 Extension Jack Configuration......................................................................................... 162

2.2 System Configuration—Software ...............................................................................163

2.2.1 Class of Service (COS) .................................................................................................. 163

2.2.2 Group ............................................................................................................................. 164

2.2.3 Time Service .................................................................................................................. 166

2.2.4 Operator/Manager Features...........................................................................................169

2.3 System Data Control .................................................................................................... 172

2.3.1 PC Programming............................................................................................................172

2.3.2 PT Programming ............................................................................................................ 175

2.3.3 Automatic Time Adjustment ........................................................................................... 177

2.3.4 Feature Numbering ........................................................................................................178

2.3.5 Automatic Configuration for Outside (CO) Line Type .....................................................184

2.3.6 Country Setting ..............................................................................................................185

2.3.7 Firmware Upgrade ......................................................................................................... 186

2.4 Fault Recovery/Diagnostics ........................................................................................187

2.4.1 Power Failure Transfer....................................................................................................187

2.4.2 Power Failure Restart.....................................................................................................188

3 Programming Instructions................................................................. 189

3.1 Introduction ..................................................................................................................190

3.1.1 Introduction ....................................................................................................................190

3.2 PC Programming .......................................................................................................... 191

3.2.1 Installing and Starting KX-TEA308 Maintenance Console.............................................191

3.3 PT Programming .......................................................................................................... 192

3.3.1 Programming Instructions ..............................................................................................192

3.3.2 Programming Procedures ..............................................................................................197

Date & Time [000]..........................................................................................................................................197

System Speed Dialling Number [001]............................................................................................................197

System Password [002].................................................................................................................................198

DSS Console Jack Assignment [003]............................................................................................................ 199

Console Paired Telephone [004].................................................................................................................... 199

One-touch Transfer Using a DSS Button [005].............................................................................................. 199

8 Feature Guide

Time Service Switching Mode [006] ..............................................................................................................200

Time Service Start Time [007].......................................................................................................................200

Operator Assignment [008]............................................................................................................................200

Extension Number [009] ................................................................................................................................201

LCD Time Display [010] .................................................................................................................................201

System Speed Dialling Name [011] ...............................................................................................................202

Second Feature Numbering Plan [012]..........................................................................................................202

KX-T7710 One-touch Dialling [013] ...............................................................................................................203

Hunting Group Set [100]................................................................................................................................203

Hunting Type [101] .........................................................................................................................................203

DTMF Integration Port [102] ..........................................................................................................................204

DTMF Integration [103] ..................................................................................................................................204

SLT Hold Mode [104] .....................................................................................................................................204

Conference Tone [105]...................................................................................................................................204

External Pager Access Tone [106].................................................................................................................205

DTMF Receiver Check [107]..........................................................................................................................205

Flash/Recall Mode for a Locked Extension [108]...........................................................................................205

CO Indicator [109]..........................................................................................................................................205

Flash/Recall Key Mode [110].........................................................................................................................205

Music on Hold [111].......................................................................................................................................206

DSS Lamp Mode [112] ..................................................................................................................................206

Automatic Redial Repeat Count [113]............................................................................................................206

Automatic Redial Interval [114] ......................................................................................................................206

Extension Ring Tone Pattern [115] ................................................................................................................207

Conference Pattern [116]...............................................................................................................................207

Call Pickup Tone [117] ...................................................................................................................................207

Pulse Restriction [118]...................................................................................................................................207

Redialling after Pulse to Tone Conversion [119] ............................................................................................208

Bell Frequency [120] ......................................................................................................................................208

Automatic Line Access [121]..........................................................................................................................208

Automatic Rotation for CO Line Access [122]................................................................................................208

Break Ratio [123] ...........................................................................................................................................208

TRS Check for * and # [125] ..........................................................................................................................209

DSS Off-hook Mode [126]..............................................................................................................................209

Pickup Group [127] ........................................................................................................................................209

Ringback Tone Pattern [128]..........................................................................................................................209

VM 1 APT Port [130] ......................................................................................................................................210

SLT Ring/Silence Ratio [142] .........................................................................................................................210

SLT Ring Bell-on Time [143] ..........................................................................................................................210

SMS Centre Number for Receiving [145].......................................................................................................211

SMS Routing Table—CO [146] ......................................................................................................................211

SMS Routing Table—Extension [147]............................................................................................................211

SLT Caller ID Signalling Type [150]................................................................................................................211

SLT Caller ID Line Access Number [151] ......................................................................................................212

Automatic Time Adjustment [152]..................................................................................................................212

Incoming Reverse [153].................................................................................................................................212

Hold Recall Time [200] ..................................................................................................................................212

Transfer Recall Time [201].............................................................................................................................212

Call Forwarding Start Time [202] ...................................................................................................................212

Hot Line Waiting Time [203]...........................................................................................................................213

Call Duration Counter Start [204]..............................................................................................

.....................213

CO-to-CO Line Call Duration [205] ................................................................................................................213

Dialling Start Time [206] ................................................................................................................................213

Hookswitch Flash Timing Range [207] ..........................................................................................................214

Inter-digit Time [208]......................................................................................................................................214

DTMF Time [210]...........................................................................................................................................214

No Dial Disconnection [211] ..........................................................................................................................214

Extension-to-CO Line Call Duration [212]......................................................................................................214

Bell-off Detection [213] ..................................................................................................................................215

BV Recording Time [214]...............................................................................................................................215

Feature Guide 9

Common/Personal BV OGM Recording Time [215] ...................................................................................... 215

Carrier Exception Code [300]........................................................................................................................215

TRS—System Speed Dialling Class [301].....................................................................................................216

TRS—COS 2-5 Denied Code [302-305]........................................................................................................ 216

TRS—Exception Code [306] ......................................................................................................................... 216

Emergency Number [309]..............................................................................................................................216

Account Code [310].......................................................................................................................................217

Automatic Pause Insertion Code [311]..........................................................................................................217

TRS—Extension Lock Class [312] ................................................................................................................ 217

ARS Selection [350] ...................................................................................................................................... 218

Route 1-4 Selection Code [351-354]............................................................................................................. 218

Route 1-4 Exception Code [355-358] ............................................................................................................ 218

1st Carrier Selection Code [359] ................................................................................................................... 218

ARS Modification—Removed Digits [360] .....................................................................................................219

ARS Modification—Added Number [361] ......................................................................................................219

ARS Dial Tone [362] ...................................................................................................................................... 219

ARS Inter-digit Time [363].............................................................................................................................219

ARS CO Line Group [364]............................................................................................................................. 220

Route 1-4 Authorisation Code [381-384] .......................................................................................................220

Route 1-4 Itemised Billing [385-388] .............................................................................................................220

Itemised Billing Code [389]............................................................................................................................221

Authorisation and Itemised Billing Code Order [390]..................................................................................... 221

CO Line Connection [400] ............................................................................................................................. 221

Dial Mode [401] ............................................................................................................................................. 222

Pulse Speed [402]......................................................................................................................................... 222

Host PBX Access Code [403]........................................................................................................................222

CO Line Group Number [404]........................................................................................................................223

Flexible Outward Dialling—Day/Night/Lunch [405-407]................................................................................. 223

Flexible Ringing—Day/Night/Lunch [408-410]...............................................................................................224

Delayed Ringing—Day/Night/Lunch [411-413] ..............................................................................................224

CO Line Mode—Day/Night/Lunch [414-416]................................................................................................. 225

Pause Time [417] ..........................................................................................................................................226

Flash/Recall Time [418]................................................................................................................................. 226

Automatic Designated Line Access [419] ...................................................................................................... 227

CPC Signal Detection—Incoming [420].........................................................................................................227

CPC Signal Detection—Outgoing [421].........................................................................................................227

Disconnect Time [422]................................................................................................................................... 228

CO Line Ring Tone Pattern [423]................................................................................................................... 228

Polarity Reverse Detection [424] ................................................................................................................... 229

Collect Call Block [425] (Brazil only).............................................................................................................. 229

Distinctive Ring Detection (DRD) [426] (New Zealand only) ........................................................................ 229

DRD Ring Pattern 2 Extension Assignment—Day/Night/Lunch [427-429] (New Zealand only).................... 230

DRD Ring Pattern 3 Extension Assignment—Day/Night/Lunch [430-432] (New Zealand only).................... 230

DRD Pattern 2 and 3 Ring Tone [433-434] (New Zealand only)....................................................................231

DISA IRNA to BV—Day/Night/Lunch [438-440] ............................................................................................ 231

DISA Incoming Call Dial Mode [500] .............................................................................................................231

DISA Built-in AA [501] ................................................................................................................................... 232

FAX Connection [503].................................................................................................................................... 232

DISA Delayed Answer Time [504] ................................................................................................................. 232

DISA Wait Time after OGM [505] ..................................................................................................................232

DISA Busy Mode [506] ..................................................................................................................................233

DISA Intercept Mode [507]......................................................................................................

......................233

DISA Ring Time before Intercept [508].......................................................................................................... 233

DISA Ring Time after Intercept [509]............................................................................................................. 233

DISA No Dial Mode [510] .............................................................................................................................. 234

DISA Security Mode [511].............................................................................................................................234

DISA Security Code [512] .............................................................................................................................234

Cyclic Tone Detection [513]...........................................................................................................................235

FAX Tone Detection [514]..............................................................................................................................235

Intercept Time for Internal DISA [515]........................................................................................................... 235

10 Feature Guide

DISA Incoming Assignment [516] ..................................................................................................................236

DISA AA Wait Time [517]...............................................................................................................................236

DISA Tone after Security Code [518].............................................................................................................236

OGM Mute Time [519] ...................................................................................................................................236

UCD Group [520] ...........................................................................................................................................236

UCD Busy Waiting Time [521] .......................................................................................................................237

UCD OGM Message Interval Time [522] .......................................................................................................237

UCD Busy Mode [523]...................................................................................................................................237

UCD Intercept Mode [524].............................................................................................................................237

UCD Ring Time before Intercept [525]...........................................................................................................237

UCD Ring Time after Intercept [526] .............................................................................................................238

UCD Waiting Message [527]..........................................................................................................................238

DISA Security Code Digits [530]....................................................................................................................238

DISA Ringback Tone [531].............................................................................................................................238

3-level AA Assignment [540-549]...................................................................................................................239

Clear All OGMs of DISA/UCD [599]...............................................................................................................239

Extension Group [600] ...................................................................................................................................239

TRS-COS—Day/Night/Lunch [601-603] ........................................................................................................240

Extension Name [604] ...................................................................................................................................240

Account Code Mode [605] .............................................................................................................................240

Call Transfer to CO Line [606]........................................................................................................................241

Call Forwarding to CO Line [607]...................................................................................................................241

Executive Busy Override [608].......................................................................................................................241

DND Override [609] .......................................................................................................................................242

Parallelled Telephone [610]............................................................................................................................242

TAM Extension [611]......................................................................................................................................242

Room Monitor [612] .......................................................................................................................................243

CO Line Call Duration Limitation [613]...........................................................................................................243

Internal Pulse Detection [614]........................................................................................................................243

LCD Language [615]......................................................................................................................................244

Extension Name in Cyrillic [616] ....................................................................................................................244

Message Waiting for Another Extension [618]...............................................................................................245

SLT Message Waiting [619] ...........................................................................................................................245

LCS Recording Mode Set [620] .....................................................................................................................245

BV Resource [621].........................................................................................................................................246

BV for Extension [622] ...................................................................................................................................246

BV Access Code through CO Line [625] .......................................................................................................246

BGM Control for APT [626] ............................................................................................................................247

SLT Ring Wait Time for New Call [627]..........................................................................................................247

SLT Caller ID [628].........................................................................................................................................247

SLT Fixed Bell Pattern [629] ..........................................................................................................................248

Doorphone Ringing—Day/Night/Lunch [700-702] .........................................................................................248

Door Opener—Day/Night/Lunch [703-705]....................................................................................................249

Doorphone Ring Tone Pattern [706] ..............................................................................................................249

Doorphone Access Tone [707].......................................................................................................................250

Doorphone Ring Time [708]...........................................................................................................................250

Door Open Duration [709]..............................................................................................................................250

Doorphone Ring/Chime [710] ........................................................................................................................251

Doorphone Chime Assignment [711].............................................................................................................251

Doorphone Chime Pattern [712]....................................................................................................................251

SMDR RS-232C Parameter [800]...................................................................................................

...............252

SMDR Parameter [801]..................................................................................................................................252

Incoming/Outgoing Call Selection for Printing [802] ......................................................................................252

Secret Number SMDR Print Suppression [803].............................................................................................253

System Data Dump [804]...............................................................................................................................253

SMDR Account Code [805]............................................................................................................................254

SMDR Language [806] ..................................................................................................................................254

BV Total Recording Time [807] ......................................................................................................................254

BV Card Initialisation [808] ............................................................................................................................254

Caller ID [900]................................................................................................................................................255

Feature Guide 11

Caller ID Area Code [901] ............................................................................................................................. 255

Caller ID Modification for Local Calls [902]....................................................................................................255

Caller ID Modification for Long-distance Calls [903]......................................................................................256

Caller ID Log Priority [904] ............................................................................................................................ 256

Caller ID Automatic 0 Addition [905].............................................................................................................. 256

Caller ID SMDR Format [906]........................................................................................................................257

Caller ID SMDR Printout [907] ......................................................................................................................257

Common Area Call Log Check [909] .............................................................................................................257

Caller ID Type [910] .......................................................................................................................................257

Call Log Next Page [927] ..............................................................................................................................258

SMDR Mode for Printing [929] ......................................................................................................................258

Call Forwarding Selection [963].....................................................................................................................258

TRS Check after Answering [966] .................................................................................................................258

TRS Check Time after Answering [967] ........................................................................................................259

KX-T7700 Series Incoming Lamp Control [968]............................................................................................ 259

Country [995].................................................................................................................................................259

Firmware Version [998].................................................................................................................................. 259

System Data Clear [999] ...............................................................................................................................260

4 Appendix ............................................................................................. 261

4.1 Capacity of System Resources...................................................................................262

4.1.1 Capacity of System Resources ......................................................................................262

4.2 Tones/Ring Tones.........................................................................................................264

4.2.1 Tones/Ring Tones...........................................................................................................264

Index .......................................................................................................... 271

12 Feature Guide

Section 1

Call Handling Features

Feature Guide 13

1.1 Incoming Call Features

1.1 Incoming Call Features

1.1.1 Incoming Outside (CO) Line Call Features

1.1.1.1 Direct In Line (DIL)

Description

Directs incoming outside (CO) line calls to a preprogrammed destination based on the outside (CO) line
carrying the call. Each outside (CO) line can have a different destination for each time service mode.

[Programming Example]

The table can be programmed for each outside (CO) line.

Outside (CO) Line No.

Day Lunch Night

1 DIL 101 DIL 102 DIL 102

2 DIL 103 DIL 103 DIL 103

3 Normal – Normal – Normal –

* CO Line Mode—Day/Night/Lunch [414-416]

In this example:

If an outside (CO) line call is received on outside (CO) line 1:

Distribution method and destination*

a) In day mode: Direct In Line (DIL) distribution is assigned. The call is routed to its DIL destination,

extension 101.

b) In lunch/night mode: DIL distribution is assigned. The call is routed to its DIL destination, extension

102.

Conditions

• To use this feature, "DIL" must be selected as the distribution method for the desired outside (CO) line
port. When "Normal" is selected, an incoming outside (CO) line call is received at the extensions
assigned in

• This outside (CO) line can be used by multiple extension users to make calls, but can only be used by
a single extension to receive calls.

• If a DIL destination is an extension within an extension group that has enabled the Idle Extension
Hunting feature and it is busy, the Idle Extension Hunting feature becomes active ( 1.2.1 Idle
Extension Hunting).

Flexible Ringing—Day/Night/Lunch [408-410].

Feature Guide References

2.2.3 Time Service

14 Feature Guide

1.1 Incoming Call Features

1.1.1.2 Intercept Routing

Description

Redirects incoming outside (CO) line calls via the Direct Inward System Access (DISA) or Uniform Call
Distribution (UCD) feature to a preprogrammed destination when the original destination does not, or
cannot, answer the call. There are 2 types of Intercept Routing, described below.

Type Description

No Dial While or after hearing a DISA outgoing message (OGM) or after hearing a dial tone

(short beep), if the caller does not dial anything or enters an unrecognised input, the
call is redirected to preprogrammed intercept destinations in the following priority:
DISA IRNA to BV—Day/Night/Lunch [438-440] Flexible Ringing—Day/Night/Lunch
[408-410]

Intercept
Routing—No
Answer (IRNA)

If a called party does not answer a call within a preprogrammed time period ( DISA
Ring Time before Intercept [508], UCD Ring Time before Intercept [525]), the call is
redirected to preprogrammed intercept destinations in the following priority:
DISA IRNA to BV—Day/Night/Lunch [438-440] Flexible Ringing—Day/Night/Lunch
[408-410]

Feature Guide References

1.2.2 Uniform Call Distribution (UCD)

1.15.6 Direct Inward System Access (DISA)

1.15.7 Built-in Voice Message (BV)

Feature Guide 15

1.1 Incoming Call Features

1.1.2 Internal Call Features

Description

There are 2 types of internal calls, described below.

Feature Description Details in

Intercom Call A call from one extension to another. • 1.5.1.1 Intercom

Call

Doorphone Call A call made from a doorphone to its preprogrammed destination

for the current time service mode, assigned to the doorphone's
port ( 2.2.3 Time Service).

• 1.15.1
Doorphone Call

16 Feature Guide

1.1 Incoming Call Features

1.1.3 Incoming Call Indication Features

1.1.3.1 Incoming Call Indication Features—OVERVIEW

Description

Extension telephones can indicate an incoming call in various ways, described below.

Indication Type Feature Description Details in

Ring/No Ring Outside (CO) Line

Ringing Selection

Ring Tone Ring Tone Pattern

Selection

Voice-calling Alternate

Receiving—Ring/
Voic e

LED (Light Emitting
Diode)

Display (Caller
Information)

Tone During a
Conversation

LED Indication The LED indicators on a PT can indicate

Display Information A user's PT can show a variety of

Call Waiting When an extension user is in the middle

Each extension can be programmed to
ring or not ring when receiving an outside
(CO) line call.

A telephone rings when receiving a call.
A different ring tone pattern can be
assigned to each incoming call type.

Proprietary telephone (PT) users can
choose how their telephones receive
intercom calls, by selecting to hear ring
tones or the caller's voice.

the status of different lines using light
patterns and colours.

information on the display, such as the
outside (CO) line number, the caller's
name and number, the extension number
and name of the calling extension after
the call is forwarded, etc.

of a call, the user can be alerted to a new
call by a call waiting tone.

• 1.1.3.2 Outside
(CO) Line Ringing
Selection

• 1.1.3.3 Ring
Tone Pattern
Selection

• 1.5.1.1 Intercom
Call

• 1.18.3 LED
Indication

• 1.18.4 Display
Information

• 1.1.3.5 Call
Waiting

Feature Guide 17

1.1 Incoming Call Features

1.1.3.2 Outside (CO) Line Ringing Selection

Description

An extension user can select whether the telephone will ring or not when receiving call(s) from assigned or
all outside (CO) lines through personal programming.

Conditions

• System programming determines which extension(s) will ring for incoming outside (CO) line calls in
each time service mode ( Flexible Ringing—Day/Night/Lunch [408-410]).

• If an outside (CO) line call reaches a user's extension, but the extension is set to not ring, the CO button
will flash. The outside (CO) line call can be answered by pressing the flashing CO button.

User Manual References

3.1.2 Changing Personal Settings Using Programming Mode

18 Feature Guide

1.1 Incoming Call Features

1.1.3.3 Ring Tone Pattern Selection

Description

A different ring tone pattern can be assigned to each incoming call type, such as intercom calls (
Extension Ring Tone Pattern [115]), calls from each doorphone ( Doorphone Ring Tone Pattern [706]),
and calls from each outside (CO) line ( CO Line Ring Tone Pattern [423]).
Available ring tone patterns are as follows:

[Ring Tone Patterns]

1 s

Single

Double

Triple

S-Double

(Doorphone only)

Conditions

• The ring tone pattern for incoming calls (intercom calls and outside (CO) line calls) to a single line
telephone (SLT) can be fixed to "Single" or "Double" for each extension through system programming
(

SLT Fixed Bell Pattern [629]). The length of the ring tone pattern depends on the preprogrammed
length of the bell-on signal ( SLT Ring Bell-on Time [143]), combined with the ratio between the bell
signals of the SLT ( SLT Ring/Silence Ratio [142]). Depending on the type of SLT being used, the
SLT may not ring properly, if the ring tone pattern of the SLT is set differently from that used by the
telephone company.

Feature Guide References

1.1.3.2 Outside (CO) Line Ringing Selection

4.2.1 Tones/Ring Tones

Feature Guide 19

1.1 Incoming Call Features

1.1.3.4 Distinctive Ring Detection (DRD) for New Zealand

Description

Distinctive Ring Detection (DRD) is only available in New Zealand.

The PBX can detect the following 4 ring tone patterns sent from the telephone company for each outside
(CO) line. When the PBX detects one of the ring tone patterns, the call will be transferred to the
preprogrammed destination(s) automatically according to system programming. In addition, the extension
ring tone pattern for the detected call can be assigned through system programming as shown below.

[Ring Tone Patterns Sent from the Telephone Company]

1 s

Pattern 1

(Normal)

Pattern 2

(Voice)

Pattern 3

(Modem/Voice)

Pattern 4

(Fax)

Pattern Destination assigned in Ring Tone Pattern assigned in

1 Flexible Ringing—Day/Night/Lunch [408-

410], or sent to the Direct Inward System
Access (DISA) line or Uniform Call
Distribution (UCD) group

2 DRD Ring Pattern 2 Extension Assignment—

Day/Night/Lunch [427-429] (New Zealand
only)

3 DRD Ring Pattern 3 Extension Assignment—

Day/Night/Lunch [430-432] (New Zealand
only)

4 FAX Connection [503] CO Line Ring Tone Pattern [423]

CO Line Ring Tone Pattern [423]

DRD Pattern 2 and 3 Ring Tone [433-434]
(New Zealand only)

DRD Pattern 2 and 3 Ring Tone [433-434]
(New Zealand only)

Conditions

• To use this feature, "UCD", "DISA", or "Normal" must be selected as the distribution method for the
desired outside (CO) line port ( CO Line Mode—Day/Night/Lunch [414-416]) and DRD must be
enabled ( Distinctive Ring Detection (DRD) [426] (New Zealand only)).

Feature Guide References

1.2.2 Uniform Call Distribution (UCD)

20 Feature Guide

1.15.6 Direct Inward System Access (DISA)

4.2.1 Tones/Ring Tones

1.1 Incoming Call Features

Feature Guide 21

1.1 Incoming Call Features

1.1.3.5 Call Waiting

Description

A busy extension user can be alerted to a new call by Call Waiting. The busy extension user can then answer
the second call either by disconnecting the current call or placing it on hold.
If Call Waiting is enabled, a call waiting tone will be sent to the user under the following conditions:

a) When an outside (CO) line call or a doorphone call is received, or
b) When another extension executes the Busy Station Signalling (BSS) feature.

If disabled, a reorder tone will be sent to the extension that executed the BSS feature.

Call Waiting from the Telephone Company

Besides the Call Waiting feature provided by the PBX, you can also subscribe to your telephone company's
Call Waiting service and receive call waiting tones through the telephone company's lines. This feature is
available when an extension is in a conversation with an outside party, and a call is received from another
outside party on the same outside (CO) line. The external call waiting tone will alert an extension user of
the incoming outside (CO) line call that is waiting. The user can answer the second call by disconnecting
the current call or placing it on hold. If a call waiting tone is heard but the corresponding CO button does not
flash, this tone is an external call waiting tone from the telephone company. For details, consult your
telephone company.

Conditions

• Data Line Security
When an extension user activates Data Line Security, Call Waiting is turned off ( 1.10.5 Data Line
Security).

• Call Waiting Tone
A proprietary telephone (PT) user can select the preferred call waiting tone through personal
programming (Call Waiting Tone Type Selection).

• Caller ID Information
When an extension receives a call waiting tone, the caller's information will flash on the display for 5
seconds at 15-second intervals.

Feature Guide References

1.7.3 Call Waiting Tone

4.2.1 Tones/Ring Tones

User Manual References

1.2.4 When the Dialled Party is Busy or There is No Answer

1.4.4 Answering Call Waiting

1.7.3 Receiving Call Waiting

3.1.2 Changing Personal Settings Using Programming Mode

22 Feature Guide

1.2 Receiving Group Features

1.2 Receiving Group Features

1.2.1 Idle Extension Hunting

Description

If a called extension is busy, Idle Extension Hunting redirects the call to an idle member of the same
extension group, if that group has been assigned as an idle extension hunting group through system
programming ( Hunting Group Set [100]). Idle extensions are automatically searched for according to a
preprogrammed hunting type ( Hunting Type [101]).

This feature is also known as Station Hunting.

Type Description

Circular Hunting An idle extension is searched for in a circular fashion one time according

to the numerical order of the jacks.

Incoming call

Extn.

Numerical order

Busy
Extn.

Busy
Extn.

Busy
Extn.

Terminated Hunting An idle extension is searched for in the numerical order of the jacks, until

reaching the extension that is connected to the highest-numbered jack in
the group.

Incoming call

Extn.

Numerical order

Busy
Extn.

Busy
Extn.

Highest­numbered jack

Busy
Extn.

Conditions

• Idle Extension Hunting applies to:
Intercom calls and outside (CO) line calls directed to a single extension.

• An extension can belong to only one extension group ( Extension Group [600]). One hunting type
can be programmed for each extension group.

• If all the searched extensions in an idle extension hunting group are busy, a busy tone will be heard at
the extension that made the intercom call (including Direct Inward System Access [DISA] calls).

• A user can leave an idle extension hunting group temporarily by logging out of the group, and rejoin the
group by logging back in (

• FWD/DND Mode
When searching for an idle extension within an idle extension hunting group, any extension that has set
FWD, DND, or Log-out will be skipped ( 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)).
However, if the extension that receives the call first has set FWD or DND, Idle Extension Hunting will

1.2.4 Log-in/Log-out).

Feature Guide 23

1.2 Receiving Group Features

not function and the call will be forwarded to the preprogrammed destination (when FWD is set) or will
not be received at all (when DND is set).

• Message Waiting
A message waiting indication will not be sent to an idle extension hunting destination.
The MESSAGE button light or Message/Ringer Lamp turns on at the original destination only ( 1.17.1
Message Waiting).

Feature Guide References

2.2.2 Group

24 Feature Guide

1.2 Receiving Group Features

1.2.2 Uniform Call Distribution (UCD)

Description

Uniform Call Distribution (UCD) distributes incoming calls to an idle member of the same extension group,
if that group has been assigned as a UCD group through system programming ( UCD Group [520]).
Available extensions are searched for in a circular fashion in numerical order. The UCD feature is particularly
helpful when a certain extension typically receives more calls than other extensions.

[Example of UCD Group]

The numbers found in circles below indicate calls and the order in which they arrived.

Calls arrive at the UCD group.

Call Distribution

Calls are distributed in
the numerical order of
the jacks.

Extn. A
receives the
first call.

Extn.

A

Extn.

B

UCD starts
searching
from extn. B
(Skips extn. A).

Queuing

When the destination extension is busy
or is logged out, the call waits in the
queue and a UCD OGM is sent to the
caller.

3

Extn.

C

When the second call
arrives at extn. B, the
third call will be
directed to extn. C.

Extn.

D

Feature Guide 25

1.2 Receiving Group Features

[Flowchart]

Busy Rings (when an extension is available)

A

UCD OGM

Music on Hold is sent to the caller.

Busy

Did the UCD Busy

Waiting Time expire?

No

A UCD call from an outside

party is received.

The call reaches the UCD group.

Rings (when an
extension is available)

Goes to

B

Yes

B

The call is

established.

(UCD Ring Time before
Intercept expires)

The call is not

answered.

Is Intercept Routing

employed?

Yes

No

C

The call is

disconnected.

Goes to

Intercept-Normal

Goes to

C

A

The call is

disconnected.

What is the

UCD Busy Mode ?

Disconnect-OGM Intercept-DISADisconnect

A UCD OGM is sent

to the caller.

The call is

disconnected.

The call is

established.

A DISA OGM is sent

to the caller.

Goes to DISA

The call is directed

to another extension.

(UCD Ring Time after
Intercept expires)

The call is not

answered.

The call is

disconnected.

UCD Busy Mode

When all extensions in a UCD group are busy, a call will wait for a preprogrammed length of time ( UCD
Busy Waiting Time [521]). If this timer expires, the PBX will handle the call in one of the following ways
according to system programming ( UCD Busy Mode [523]):

a) Disconnect: The call is disconnected immediately.
b) Disconnect-OGM: The call is disconnected after a UCD outgoing message (OGM) plays (e.g.,

"We are still handling other calls. Please call back later.").

c) Intercept-Normal: The call is directed to preprogrammed destinations ( Flexible Ringing—Day/

Night/Lunch [408-410]).

d) Intercept-DISA: The call is directed to the DISA feature ( 1.15.6 Direct Inward System Access

(DISA)) and the caller hears a DISA OGM (e.g., "Thank you for calling Company A. Press 1 to
speak to Sales. Press 2 to speak to Support.").

26 Feature Guide

1.2 Receiving Group Features

UCD Intercept Mode

When extensions in a UCD group are available but do not answer an outside (CO) line call within a
preprogrammed length of time ( UCD Ring Time before Intercept [525]), the PBX will handle the call in
one of the following ways according to system programming ( UCD Intercept Mode [524]):

a) Disconnect: The call is disconnected. If a UCD OGM is not played, the call will not be

disconnected until the caller goes on-hook.

b) Intercept: The call is directed to preprogrammed destinations ( Flexible Ringing—Day/Night/

Lunch [408-410]). The extensions that receive the redirected call ring for a preprogrammed time
period ( UCD Ring Time after Intercept [526]). When the timer expires, the call is disconnected.
If a UCD OGM is not played, the call will not be disconnected until the caller goes on-hook.

Conditions

• To use this feature, "UCD" must be selected as the distribution method for the desired outside (CO) line
port ( CO Line Mode—Day/Night/Lunch [414-416]).

• UCD OGM
It is possible to select the UCD OGM sent to the caller when a call arrives at a UCD group and all
extensions in the group are busy ( UCD Waiting Message [527]).

• The Log-in or Log-out status can be set for each extension ( 1.2.4 Log-in/Log-out). The last member
of a group cannot log out.

• FWD/DND Mode
When searching for an available extension, any extension that has set FWD—All Calls, FWD—Busy/
No Answer, or DND will be skipped ( 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)).

• UCD Busy Waiting Time
It is possible to assign the length of time ( UCD Busy Waiting Time [521]) the PBX holds an incoming
outside (CO) line call via the UCD feature when all extensions in the UCD group are busy, and to assign
the interval time between the repeated UCD OGMs ( UCD OGM Message Interval Time [522]).

Feature Guide References

1.1.1.2 Intercept Routing

1.12.4 Music on Hold

2.2.2 Group

Feature Guide 27

1.2 Receiving Group Features

1.2.3 Direct Inward System Access (DISA) Ring

Description

A Direct Inward System Access (DISA) ring group is a specific extension group that receives DISA calls
directed to the group. All extensions in the DISA ring group assigned as an Automated Attendant (AA)
destination (

Delayed Ringing

Each extension can be programmed for Delayed Ringing ( Delayed Ringing—Day/Night/Lunch [411­413]), which allows extensions to be alerted to calls by flashing buttons only. Received calls can be
answered by pressing the flashing button even if the extension is not ringing.

DISA Built-in AA [501]) ring simultaneously.

Extn.

A

Immediately ring simultaneously.

Extn.

B

Extn.

C

Extn.

D

Delayed Ringing:

Rings after a
specified time delay.

Conditions

• To use this feature, "DISA" must be selected as the distribution method for the desired outside (CO) line
port ( CO Line Mode—Day/Night/Lunch [414-416]), and DISA AA service must be assigned as the
destination of incoming outside (CO) line calls via the DISA feature ( DISA Incoming Call Dial Mode
[500]).

• The Log-in or Log-out status can be set for each extension ( 1.2.4 Log-in/Log-out). The last member
of a group cannot log out.

• The Delayed Ringing feature does not apply to DISA or Direct In Line (DIL) calls. If the destination is a
DISA ring group, this feature will function.

Feature Guide References

1.15.6 Direct Inward System Access (DISA)

2.2.2 Group

28 Feature Guide

1.2 Receiving Group Features

1.2.4 Log-in/Log-out

Description

Members of an idle extension hunting group, Direct Inward System Access (DISA) ring group, or Uniform
Call Distribution (UCD) group can join (Log-in) or leave (Log-out) groups manually. Group members can log
in at the beginning of a work shift when they are ready to answer calls, and log out at the end of the work
shift.

Conditions

• The last member of a group cannot log out.

• While logged out from a group, a member extension will not receive calls to that group via the DISA,
UCD, or Idle Extension Hunting features.

• Log-in/Log-out Button
A flexible CO button can be customised as a Log-in/Log-out button. It shows the current status as
follows:

Light Pattern Status

Red on Logged out

Off Logged in

Feature Guide References

1.2.1 Idle Extension Hunting

1.2.2 Uniform Call Distribution (UCD)

1.2.3 Direct Inward System Access (DISA) Ring

1.18.2 Flexible Buttons

User Manual References

1.5.4 Leaving a Group (Log-in/Log-out)

Feature Guide 29

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features

1.3 Call Forwarding (FWD)/Do Not Disturb (DND)
Features

1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)

1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW

Description

When an extension user cannot answer calls (is on a call, out of the office, etc.), it is possible to forward or
refuse calls directed to that extension using the following features:

1. Call Forwarding (FWD)

2. Do Not Disturb (DND)

1. FWD

Extension users can forward their incoming calls to preset destinations ( 1.3.1.2 Call Forwarding
(FWD)).

2. DND

An extension user can send a DND tone to let the caller know that he or she is not available ( 1.3.1.3
Do Not Disturb (DND)).

Conditions

• FWD/DND Button
If a proprietary telephone (PT) does not have an FWD/DND button, a flexible CO button can be
customised as an FWD/DND button.

[Button Status]

The FWD/DND button shows the current status as follows:

Light Pattern Status

Red on DND on

Slow red flashing FWD on

Off FWD/DND off

• Setting a new FWD mode, such as All Calls or Busy/No Answer, or the DND feature, clears the status
of the previous FWD mode or DND feature.

Feature Guide References

1.18.1 Fixed Buttons

1.18.2 Flexible Buttons

30 Feature Guide