Panasonic KX-NT366, KX-NT346, KX-NT343 User Manual

Quick Reference Guide

IP Proprietary Telephone

Model No. KX-NT343/KX-NT346/KX-NT366

Thank you for purchasing an IP Proprietary Telephone (IP-PT). Please
read this manual carefully before using this product and save this
manual for future use. For more details, please refer to the manuals of
the PBX.

This unit supports the following optional devices and features:

KX-NT343 KX-NT346 KX-NT366*1
Display 3-Line 6-Line 6-Line
CO keys 24 24 48 (12×4)
Self Labeling Q
KX-NT303 Add-on 12 key module QQ

KX-NT305 Add-on 60 key module

KX-NT307(PSLP1528) Bluetooth
Module

KX-A239 Optional AC Adaptor QQ Q
CODEC G.729A, G.711, G.722

Q: Available

*1

KX-NT366 is only available for KX-TDE100/KX-TDE200.

*2

KX-NT305 is only available for KX-TDE100/KX-TDE200.

*3

G.722 is only available for KX-TDE100/KX-TDE200.

• For information on connecting the KX-NT307, refer to the KX-NT307
Bluetooth Module Installation Instructions.

This model supports the following PBX versions:

KX-TDA30: PSMPR Version 4.0000 or later
KX-TDE100/KX-TDE200: PMMPR Software File version 1.0000 or later

Trademark:

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and
any use of such marks by Matsushita Electric Industrial Co., Ltd. is under
license.

*2

QQ

®

QQ Q

*3

1Document Version 2007-06

Location of Controls

Location of Controls

A

B
C

D

E
F

G

H

I
J

K

W

V

T

S
R

U

<KX-NT346>

LMN

A LCD (Liquid Crystal

Display)

B PAUSE: Used to insert a

pause when storing a
telephone number. This
button is also used for
programming this unit.

C FWD/DND (Call Forwarding/

Do Not Disturb): Used to set

Call Forwarding or Do Not
Disturb on your extension.

2 Document Version 2007-06

P Q

O

D CONF (Conference): Used to

establish a multiple party
conversation.

E INTERCOM: Used to make or

receive intercom calls.

F AUTO ANS (Auto Answer)/

MUTE: Used to receive an

incoming call in hands-free
mode or mute the
microphone/handset during a
conversation.

Location of Controls

G AUTO DIAL/STORE: Used

for System/Personal Speed
Dialing or storing program
changes.

H TRANSFER: Used to transfer

a call to another party.

I REDIAL: Used to redial the

last dialled number.

J MESSAGE: Used to leave a

message waiting indication or
call back the party who left
the message waiting
indication.

K Headset Jack
L FLASH/RECALL: Used to

disconnect the current call
and make another call without
hanging up.

M HOLD: Used to place a call

on hold.

N SP-PHONE

(Speakerphone): Used for

performing hands-free
operations.

O NEXT PAGE Key: Used to

switch the page for the Self
Labeling feature. (KX-NT366
only)

P ENTER: Used to assign the

selected item.

Q Microphone: Used for hands

free conversations.

R Navigator Key: Used to

adjust the volume and the
display contrast or select
desired items.

S CANCEL: Used to cancel the

selected item.

T Flexible Outside (CO) Line

Buttons: Used to seize an

outside line or perform a
feature that has been
assigned to the key.

U LCD Panel: Can be adjusted

to the desired angle.

V Soft Buttons (S1-S4): S1-S4

(located from left to right) are
used to select the item
displayed on the bottom line
of the display.

W Message/Ringer Lamp:

When you receive an
intercom call, the lamp
flashes green, and on an
outside call, the lamp flashes
red. When someone has left
you a message, the lamp
stays on red.

3Document Version 2007-06

Settings

Settings

Speaker volume

Handset/Headset

*

volume

While in a hands-free conversation

While using the handset or
headset

Ringer volume While on-hook or receiving a call

Press Up to increase
or Down to decrease
the volume.

LCD Contrast
(for the main

While on-hook

PAUSE PAUSE

display)

Ring Tone

PAUSE

(CO)

OR

OR

INTERCOM

Press 2 times.

OR

AUTO DIAL

STORE

PAUSE

While on-hook

Automatic

PAUSE

LCD Backlight

OR

AUTO DIAL

STORE

OR

AUTO DIAL

STORE

PAUSE

Always ON

Always OFF

* If you hear your own voice through the handset or headset, decrease the

volume.

4 Document Version 2007-06

Features List

(CO)

Features List

Icon Meanings

= Outside (CO) Line button = Off-hook = On-hook

= Feature number = Talk = Confirmation Tone

Making Calls

Calling

To an extension To an outside party

extension no.

Redial

REDIAL

Quick Dialing

quick dial no.

One-touch Dialing

To store (KX-NT343/KX-NT346)

PAUSE PAUSE

(CO)

desired no.* (max. 32 digits)

* Enter outside line access number before outside phone number.

To dia l

assigned as a One-touch Dialing button

To sto r e

personal speed

dial no. (2 digits)

To dia l

AUTO DIAL

STORE

For storing on a KX-NT366, refer to page 12.

Personal Speed Dialing

personal speed dial no. (2 digits)

C. Tone

outside phone no.

(CO)

AUTO DIAL

STORE

desired no.*

(max. 32 digits)

* Enter outside line access number

before outside phone number.

C. Tone

5Document Version 2007-06

Features List

To dia l

AUTO DIAL

STORE

System Speed Dialing

system speed dial no. (3 digits)

Doorphone Call

doorphone no. (2 digits)

C. Tone

During a Conversation

Call Hold

To hold To retrieve a call at the holding extension

HOLD

C. Tone

(CO)

INTERCOM

/

To retrieve an outside call from another extension

(CO)

Call Transfer

TRANSFER

C. Tone

extension no.

(CO)

outside

phone no.

To an extension

To an outside
party

Useful Features

Multiple Party Conversation

To add other parties during a conversation (i.e., conference)

CONF CONF

C. Tone C. Tone

To leave a conference

CONF

C. Tone

desired

phone no.

Talk to the
new party.

Talk with

multiple parties.

6 Document Version 2007-06

Features List

Setting the Telephone According to Your Needs

Do Not Disturb

Both Calls

Outside Calls

Intercom Calls

Timed Reminder

To set

12 H

hour/minute

(4 digits)

24 H

hour/minute

(4 digits)

1 time

daily

C. Tone

To cancel To stop or answer the ring back

C. Tone

INTERCOM

Before Leaving Your Desk

Call Forwarding

Both Calls

Outside Calls

Intercom Calls

Set

Cancel

AM

PM

/

C. Tone

All calls

Busy

No answer
Busy/

No answer

Cancel

extension no.

CO line
access no.

OR

outside
phone no.

C. Tone

7Document Version 2007-06

Features List

Making Use of the Voice Mail Service

Listening to a message

From your own extension

VPS extension no.

Mailbox Password*

* If you have no password, you can skip

the last step.

From someone else’s extension

VPS extension no.

mailbox no.

Mailbox Password*

* If you have no password, you can skip

the last step.

Leaving a message

VPS extension no.

From your own extension

Mailbox Password*

From someone else’s extension

mailbox no.

* If you have no password, you can skip the last step.

Enter the desired mailbox number

To send the message immediately

(KX-TVA series)
(KX-TVS series)

KX-TVA series

KX-TVS series

Mailbox Password*

OR

Listen to Message

Deliver Message

Mailbox Management

Automated Attendant

Message Notification

Other Features

End Call

Listen to Message

Deliver Message

Check Mailbox
Distribution

Automated Attendant

Mailbox Management

Other Features

End Call

Leave
a message

To set the delivery time

Follow the
guidance

8 Document Version 2007-06

Features List

During playback

Repeat Voice Guidance Exit

• Consult your dealer for more details regarding feature numbers.

• It is possible to assign flexible CO buttons as feature buttons.

• Control panel/button names and descriptions can be found in “Location of

Controls” on page 2.

Accessing Features Using the Display

Using the LCD Display

It is possible to access the following directories, logs, and menus by
pressing left or right on the Navigator Key while this unit is idle:

Extension Number Directory
System Speed Dialing Directory
Personal Speed Dialing Directory
Outgoing Call Log
Incoming Call Log

Entering Characters

You can enter alphabetic characters and digits using the dialing
buttons. Pressing a dialing button repeatedly displays different
characters, as shown in the following tables. While entering
characters, you can move the cursor with the left and right Navigator
keys and delete characters with the TRANSFER button. To toggle
between Table 1 and Table 2, press the Soft button (S1) at any time
while entering characters. For a list of available characters, refer to
the next page.

9Document Version 2007-06

Accessing Features Using the Display

Accessing Features Using the Display

Table 1 (Standard mode)

Times

Buttons

?1"

!

BC abc2

A

EFdef3

D

HIghi4

G

KLjkl5

J

M

NOmn 6o

P

QRSpqrs7

T

UVt 8uv

W

XYZwxyz

(space)

.

’

,

/+—=<>

$

%& () #

A

@

Table 2 (Option mode)

Times

Buttons

?ä"

!

BCabcÀ

A

EFdefÐ

D

HIghiÌ

G

KLjkl5

J

NOmn Ño

M

QRSpqrs

P

UVtuv

T

XYZwxyz

W

(space)

.
/+—=<>

$

%& () #£

’

,

@

;

:

ö1ü

ÙÚÛÜ8

0

;

:

9

0

£

10 11 12 13 14 15

БВГДЕЖЗ2

ÈÉÊË3

ÍÎÏ4

ТУФХЦШŒ6

ß7

Š

ý 9

Z

10 Document Version 2007-06

Self Labeling (KX-NT366 only)

Self Labeling (KX-NT366 only)

The KX-NT366 IP-PT features 12 flexible buttons, with an LCD
screen next to the buttons. Each item can be named on the LCD
screen through personal or system programming to reflect the
function of its corresponding flexible button. Additionally, the flexible
buttons can be organised into 4 “pages”, allowing you to assign a
total of 48 items to the 12 flexible buttons. You can toggle between
pages by pressing the NEXT PAGE key, as follows:

CO 12

CO 11

CO 10

CO 09

CO 08

CO 07

CO 06

CO 05

CO 04

CO 03

CO 02

CO 01

NEXT PAGE is pressed

• This feature is only available for the KX-TDE100/KX-TDE200.

Bank

Home

London offc.

NY offc.

Sales

Chris Walace

Andre Romel

Sean Carter

Keith Murray

Log-in/out

LCS

CO 13

11Document Version 2007-06

Self Labeling (KX-NT366 only)

Storing a One-touch Dialing button, and setting the displayed
text for the Self Labeling LCD Display

PAUSE

desired text

(max.12 characters)

(CO)

OR

* Enter outside line access number before outside

(CO)

AUTO DIAL

STORE

OR

desired no.

(max. 32 digits)

phone number.

PAUSE

*

AUTO DIAL

STORE

• Similar to the above procedure, when storing other types of buttons (CO
buttons, feature buttons, etc.), the displayed text for the Self Labeling
LCD Display can be assigned.

Setting the Self Labeling LCD Display contrast levels

PAUSE

OR

AUTO DIAL

STORE

OR

AUTO DIAL

STORE

PAUSE

12 Document Version 2007-06

Operation Board Angle Adjustment

Operation Board Angle Adjustmen tO

The angle of the operation board can be set to one
of eight angles (level 1 = 0°, level 8 = 45°).

CAUTION:

Hold the operation board until the operation board is secured at the
desired angle. Make sure you do not pinch your fingers when raising
or lowering the operation board.

To raise:

Gently lift the operation board one level at a
time.

To lower:

Raise the operation board to level 8. Next,
with one hand on the base of the unit, lift the
operation board again to release the latch,
then slowly push the operation board down
to level 1. If the operation board cannot be
lowered to level 1, repeat this step.

• When a KX-NT305 is attached to this unit, first
lift the unit’s handset cradle to release the
latch (A), then with one hand on the base of
the KX-NT305, similarly lift its operation board
to release its latch (B).

8

7

6

5

4

3

2

1

Locking the Handset Hook

Pull down the handset hook until it locks to prevent the
handset from falling off the handset cradle when the unit
is mounted to a wall or set at a high angle. To temporarily
place the handset down during a conversation, hook it
over the top edge of the unit as shown.

13Document Version 2007-06

Connection

r

Connection

headset

jack

PC connection

• Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5
mm (1/4 in) in diameter or less.

• For further information on the connection to a PC, refer to the
documentation provided for the PBX.

Switching Hub connection

• Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5
mm (1/4 in) in diameter or less.

AC adaptor

• Use a Panasonic AC adaptor KX-A239 (PQLV206).

• The AC adaptor is used as the main disconnect device. Ensure that the

AC outlet is located near the unit and is easily accessible.

Headset jack

Recommended: KX-TCA86, KX-TCA91, KX-TCA92
Do not use a KX-7090 headset.

• For extra orders for the accessories, call toll-free: 1-800-332-5368

<Back view>

To a PC.

To a Switching Hub.

Optional AC adapto
(not included).

Clamp

AC adaptor

14 Document Version 2007-06

CAUTION:

When selecting Ethernet cables

Use flexible, high-quality, snagless
(without strain relief) cables. Do not
use cables with coating that may tear
or crack when bent.
To prevent damage to the cables, use

*

that do not protrude from the

cables
bottom of the base when the
operation board is set to level 1. (For
information on adjusting the angle of
the operation board, refer to
page 13.)

Connection

Ethernet cable

* Use cables as shown.

35 mm (1-3/8 in)
or less

When connecting cables

Ensure that the Ethernet cables and the AC adaptor cord are
inserted in the grooves, and are clamped to prevent damage to the
connectors. Leave some slack in the AC adaptor cord and the
Ethernet cable connected to the hub.

When connecting headset jack

Ensure that the headset cord is wound around the hook to prevent
damage to the connector.

15Document Version 2007-06

ConnectionWall Mounting

r

ConnectionWall Mounting

1.

Remove the wall mounting
adaptor from the unit as
shown.

2. Set the operation board to
level 1, then connect and
secure the cables. Next,

Slide the wall
mounting adapto
up to this point.

attach the wall mounting
adaptor as shown.

• The cables can also be run

from the top of the unit
(page 14).

• Make sure the cables are not

pinched by the wall mounting
adaptor. When running the
cables from the top of the unit,
look through the opening in
the wall mounting adaptor (

A)

to confirm that the cables are
not being pinched.

3. Drive the screws (included)
into the wall, and mount the
unit on the wall as shown
below.

• Mount the unit in such a way

that its weight (1.5 kg [33.07
lb]) can be supported.

• Make sure the cables are

securely fastened to the wall.

• You can find a measurement

guide for wall mounting on the
last page of this manual.

• For information on locking the handset hook, refer to page 13.

16 Document Version 2007-06

100 mm
(3-15/16 in)

83 mm
(3-1/4 in)

Washer

Drive the screw
to this point.

Installing the KX-NT303/KX-NT305

Installing the KX-NT30 3/KX-NT305

The KX-NT303/KX-NT305 allow 12/60
additional CO buttons to be connected to this
unit. These buttons are used to seize an outside
line, make a call using One-touch Dialing, or
perform a feature that has been assigned to the
key.

<with a KX-NT346>

To prevent damage to the telephone, be sure to unplug the
extension line before you install or uninstall the Add-on Key
Module.

KX-NT303 (For KX-NT343/KX-NT346)

1.

Open the cover.

2.

Attach the KX-NT303 to your
unit with the screws (include).

3. Plug the flat cable into the
connector (A), then bend the
cable slightly as shown (B).

4. Close the cover.

17Document Version 2007-06

Installing the KX-NT303/KX-NT305

KX-NT305 (For KX-NT343/KX-NT346)

1.

Open the cover.

2. Attach the KX-NT305 to your
unit with the screws.

3. Plug the flat cable into the

4. Close the cover.

connector (A), then bend the
cable slightly as shown (B).

18 Document Version 2007-06

Important Information

Importan t Inform ation

When using KX-NT300 series IP-PTs, keep the following
conditions in mind.

• If the unit does not operate properly, disconnect the unit from the
Ethernet cable and then connect again.

• If you are having problems making calls, disconnect the Ethernet cable
and connect a known working IP-PT. If the known working IP-PT operates
properly, have the defective IP-PT repaired by an authorised Panasonic
factory service center. If the known working IP-PT does not operate
properly, check the PBX and the Ethernet cable.

• Wipe the unit with a soft cloth. Do not clean the unit with abrasive
powders or with chemical agents such as benzene or thinner.

• Use only the correct Panasonic handset.

• Do not disassemble this unit. Dangerous electrical shock could result.

The unit must only be disassembled and repaired by qualified service
technicians.

• If damage to the unit exposes any internal parts, immediately disconnect
the cable or cord. If the power is supplied from the network to the IP-PT
[Power-over-Ethernet], disconnect the Ethernet cable. Otherwise,
disconnect the AC adaptor cord. Then return this unit to a service center.

• Never attempt to insert wires, pins, etc. into the vents or other holes of
this unit.

Take special care to follow the safety suggestions listed below.
Safety

1) The unit should only be connected to a power supply of the type
described in the Quick Reference Guide or as shown on the label on the
unit.

2) When left unused for a long period of time, the optional AC adaptor
should be unplugged from the AC outlet, if you are using Power-over­Ethernet, disconnect the Ethernet cable.

Installation

Environment

1) Do not use this unit near water, for example, near a bathtub, washbowl
or sink. Damp basements should also be avoided.

2) Keep the unit away from heating appliances and devices that generate
electrical noise, such as fluorescent lamps, motors and televisions.
These noise sources can interfere with the performance of the unit. It
also should not be placed in rooms where the temperature is less than
5 °C (41 °F) or greater than 40 °C (104 °F).
Allow 10 cm (3-15/16 in) clearance around the unit for proper
ventilation.

19Document Version 2007-06

Important Information

Placement

1) Do not place heavy objects on top of this unit.

2) Care should be taken so that objects do not fall onto, and liquids are not
spilled into, the unit. Do not subject this unit to excessive smoke, dust,
moisture, mechanical vibration, shock or direct sunlight.

3) Place the unit on a flat surface.

WARNING:

TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS UNIT TO RAIN OR MOISTURE.
THIS HANDSET EARPIECE IS MAGNETISED AND MAY RETAIN SMALL
FERROUS OBJECTS.
DISCONNECT THIS UNIT FROM POWER OUTLET/THE ETHERNET
CABLE IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES
UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND
CONTACT AN AUTHORISED SERVICE CENTER.

IMPORTANT NOTICE:

• Under power failure conditions, the IP-PT may not operate. Please
ensure that a separate telephone, not dependent on local power, is
available for use in remote sites in case of emergency.

• For information regarding network setup of the IP-PT such as IP
addresses, please refer to the Installation Manual for the Panasonic PBX.

• If an error message is shown on your display, consult the network
administrator.

• The firmware of the KX-NT343, KX-NT346, and KX-NT366 are protected
by copyright laws and international treaty provisions, and all other
applicable laws. It cannot be reverse engineered, decompiled or
disassembled.

When you ship the product:

Carefully pack and send it prepaid, adequately insured and preferably in the
original carton. Attach a postage-paid letter, detailing the symptom to the
outside of the carton.
DO NOT send the product to the Executive or Regional Sales offices. They
are NOT equipped to make repairs.

Product service:

Panasonic factory service centers for this product are listed in the service
center directory.
Consult your authorized Panasonic dealer for detailed instructions.

20 Document Version 2007-06

Important Information

Important Safety Instructions

When using this unit, basic safety precautions, including those below, should
always be followed to reduce the risk of fire, electric shock and injury to
persons.

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on this unit.

3. Unplug this unit from the AC outlet before cleaning. Do not use liquid or

aerosol cleaners. Clean with a damp cloth.

4. Do not use the unit near water, for example, near a bathtub, kitchen sink,
or laundry tub, in a wet basement, or near a swimming pool.

5. Place this unit on a flat surface. Serious damage and/or injury may result
if the unit falls.

6. The unit should never be placed near or over a radiator or other heat
source.

7. This unit should be operated only from the type of power source indicated
on the unit label. If you are not sure of the type of power supply to your
home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this unit
where the cord may be stepped on or tripped on.

9. To reduce the risk of fire or electric shock, do not overload AC outlets and
extension cords.

10.Do not insert objects of any kind into this unit through openings, as they
may touch dangerous voltage points or short out parts that could result in
a risk of fire or electric shock. Never spill liquid of any kind on the unit.

11.To reduce the risk of electric shock, do not disassemble this unit. Only
qualified personnel should service this unit. Opening or removing covers
may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock.

12.Unplug this unit from the AC outlet and have the unit serviced by qualified
service personnel in the following cases:

A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled on the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the manual. Adjust only

controls covered by the manual. Improper adjustment may require
repair by an authorized service center.

E. If the unit has been dropped, or damaged.
F. If the unit's performance deteriorates.

13.Avoid using a telephone (other than a cordless type) during an electrical

storm. There is a remote risk of electric shock from lightning.

21Document Version 2007-06

Important Information

14.Do not use the telephone in the vicinity of a gas leak to report the leak.

SAVE THESE INSTRUCTIONS

FCC Information

F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION:

To assure continued compliance with FCC rules, do not make any
unauthorized changes or modifications to this equipment would void the
user’s authority to operate this device.
When programming emergency numbers and/or making test calls to
emergency numbers:

1) Remain on the line and briefly explain to the dispatcher the reason for the
call before hanging up.

2) Perform such activities in the off peak hours, such as early morning hours
or late evenings.

22 Document Version 2007-06

Important Information

Customer Information

This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of the cabinet of this equipment is a
label that contains, among other information, a product identifier in the format
US: AAAEQ##Txxxx. If requested, this number must be provided to the
telephone company.

If trouble is experienced with this equipment KX-NT343, KX-NT346, and
KX-NT366, for repair or warranty information, please contact:

Panasonic Service and Technology Company
BTS Center
1225 Northbrook Parkway Suite
1-216 Suwanee
GA 30024

If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is
resolved.

Hearing Aid Compatibility:

This telephone provides magnetic coupling for hearing aids.

23Document Version 2007-06

100 mm (3-15/16 in)

83 mm (3-1/4 in)

for base unit

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985

http://www.panasonic.com/csd

Copyright:

This material is copyrighted by Panasonic Communications Co.,
Ltd., and may be reproduced for internal use only. All other
reproduction, in whole or in part, is prohibited without the written
consent of Panasonic Communications Co., Ltd.

© 2007 Panasonic Communications Co., Ltd. All Rights
Reserved.

PSQX4393ZA KK0707ME0 (M)