Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety, page 8" before using this product.
KX-HTS: Series: PJMPR Software File Version 001.10000 or later
Manuals and supporting information are provided on the Panasonic Web site at
http://www.panasonic.net/pcc/support/pbx
Introduction
Introduction
About this Programming Item List
The Programming Item List is designed to serve as a system programming reference for the Panasonic
Hybrid IP-PBX. It explains how to program this PBX using Web Maintenance Console.
The Programming Item List is divided into the following sections:
Section 1, Overview
Provides an overview of programming the PBX
Section 2, Programming Items
Serves as a reference for programming items when using Web Maintenance Console to program the
PBX.
Trademarks
• Microsoft, Outlook, Internet Explorer, Windows and Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
• Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.
• Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
• All other trademarks identified herein are the property of their respective owners.
• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
• Google® and Google Chrome
TM
are trademarks or registered trademarks of Google, Inc.
Notice
• During a long programming session, it is highly recommended that you periodically save the system data
to the internal storage. If the PBX undergoes a sudden power failure or if the system is reset for some
reason, all the system data in the RAM will be lost. However, if system data has been saved to the
internal storage, it can be easily reloaded.
• To save the system data to the internal storage, press the "Save & Logout" button in the top right corner
of the screen before resetting the PBX or turning off the power.
After the data is changed, if you close the browser without pressing the "Save & Logout" button in the top
right corner of the screen, the data may not be saved. Make sure to press the "Save & Logout" button
before exiting the configuration.
2Programming Item List
List of Abbreviations
Refer to List of Abbreviations in the Feature Manual.
This section provides an overview of programming the
PBX.
Programming Item List7
WARNING
CAUTION
1.1 For Your Safety
1.1 For Your Safety
To prevent personal injury and/or damage to property, be sure to observe the following safety precautions.
The following symbols classify and describe the level of hazard and injury caused when this unit is
operated or handled improperly.
This notice means that misuse could result in death
or serious injury.
This notice means that misuse could result in injury
or damage to property.
The following types of symbols are used to classify and describe the type of instructions to be
observed.
This symbol is used to alert users to a specific operating procedure that must not be
performed.
This symbol is used to alert users to a specific operating procedure that must be followed in
order to operate the unit safely.
8Programming Item List
WARNING
CAUTION
1.1 For Your Safety
• Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm that the smoke has stopped and contact an
authorized Panasonic Factory Service Center.
• To the Administrator or Installer regarding account passwords
1.Please provide all system passwords to the customer.
2.To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and
inform the customer of the importance of the passwords, and the possible dangers if they become
known to others.
3.The PBX has no passwords set initially. For security, select an installer password as soon as the
PBX system is installed at the site.
4.Change the passwords periodically.
5.It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorized access.
• There is a risk that fraudulent telephone calls will be made if a third party discovers a personal
identification number (PIN) (verification code PIN or extension PIN) of the PBX.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a.Keeping PINs secret.
b.Selecting complex, random PINs that cannot be easily guessed.
c.Changing PINs frequently.
Programming Item List9
1.2 Input Rules
1.2 Input Rules
This chapter describes rules regarding input in detail.
1.2.1 Valid characters
Describes characters that can be input.
An input character check is implemented through Javascript when using Web Maintenance Console, and
errors are displayed in a dialog box when invalid characters are input.
A set of character restrictions is defined as follows:
Input TypeValid charactersUsage
Dial1Numbers <0–9>
Others <# *>
Dial3Numbers <0–9>
Others <# * N (N=2–9) X (0–9) Z (Z=1–9)>
Dial4Numbers <0–9>
Others <# * N (N=2–9) X (0–9, # * {# and * work as a
wild card.}) x>
Unsigned
Number
Numbers <0–9>
Others < . >
However, decimal points are omitted.
Dial for trunk.
Dial for outbound.
Dial for dialing table.
Used for input of numerical values
using [0–9] with a clearly defined
range. (Usage is separate from
"Text Numeric")
The range is not by the number of
digits but indicated by the actual
numerical range that can be input
(for port numbers, "1-65535").
TextNo input restrictions.
Text
Numeric
10Programming Item List
Numbers <0–9>Used for the input of digits [0–9] as
Text LCDValid characters and the valid number of characters
used are in compliance with the LCD display
specifications. No input restrictions.
Text
LCDHDV
Text1Numbers <0–9>
Text3Numbers <0–9>
Valid characters and the valid number of characters
used are in compliance with the LCD of HDV series
display specifications. For more information about
input characters, refer to 5.1 Input Characters
(TextLCDHDV).
Letters <a–z, A–Z>
Letters <a–z, A–Z>
Others < - . >
Input error conditions
The following conditions are invalid for input
according to the RFC rules
• A hyphen at the beginning of input characters will
be invalid
• A hyphen at the end of input characters will be
invalid
Characters valid for e-mail text
Character strings displayed in LCD
Character strings displayed in LCD
of HDV series.
Character strings consisting of
alphanumeric characters only
Domain Name, FQDN
• A hyphen input before or after a dot will be invalid
Remarks
Values of 1, 01 and 001, or 10 and 010 are
recognized as the same value and are saved without
the leading 0s.
Input error conditions
1.Input of class E: When the upper 4 Bits of the
first octet is 1111, it will be treated as an error.
Error example: 240.0.0.0, 255.0.0.0
2.Input of class D: When the upper 4 Bits of the
first octet is 1110, it will be treated as an error.
Error example: 224.0.0.0, 239.0.0.0
3.Input of local loop back address: Input of
127.0.0.1 will be treated as an error.
12Programming Item List
1.2.2 Input character restrictions
Input TypeValid charactersUsage
Subnet
Mask
Subnet
Mask2
Subnet
Mask3
Numbers <0–9>
Others < . >
*1
Remarks
Prefix description such as "/24" will not be accepted.
Input error conditions
For the first to fourth octet, only the following values
are accepted. All others will be treated as errors.
255(0xFF), 254(0xFE), 252(0xFC), 248(0xF8),
240(0xF0), 224(0xE0), 192(0xC0), 128(0x80),
0(0x00)
Numbers <0–9>
Others < . >
*1
Remarks
Prefix description such as "/24" will not be accepted.
“0.0.0.0” cannot be set.
Numbers <0–9>
Others < . >
*1
Remarks
Prefix description such as "/24" will not be accepted.
The following values cannot be set:
• 0.0.0.0
• 255.255.255.255
Subnet
Mask4
MAC
Address
MAC
Address2
Numbers <0–9>
Others < . >
*1
Remarks
Prefix description such as "/24" will not be accepted.
For the first to fourth octet, only the following values
are accepted:
0 (0x00)–255 (0xFF)
Numbers <0–9> Letters <a–f, A–F>
Others < : >
Remarks
Only the following input is accepted, with each "x"
being a number or letter as described above.
xx:xx:xx:xx:xx:xx (17 characters in total) Input error
conditions
Input of broadcast/multicast addresses will be treated
as an error.
: When Bit 0 of the first octet is 1, it will be treated as
an error.
Error example: 01:00:00:00:00:00
Numbers <0–9> Letters <a–f, A–F> Others < : >
Remarks
Only the following input is accepted, with each "x"
being a number or letter as described above.
xx:xx:xx:xx:xx:xx (17 characters in total)
*1
Only valid when it is required to divide into octets.
Programming Item List13
1.3 PC Programming
1.3 PC Programming
1.3.1 Starting Web Maintenance Console
System programming, diagnosis and administration can be performed with a PC using Web Maintenance
Console. Web Maintenance Console is accessed through a Web browser running on a networked PC.
This section describes how to set up and access Web Maintenance Console.
System Requirements
Required Operating System
Supported versions of Windows® will be periodically updated by the web browser provider. Refer to your
browser's support page.
Supported Browsers for use with Web Maintenance Console
• Windows Internet Explorer 11
• Mozilla® Firefox® version 46 or later
• Google Chrome v51 or later
Always apply the latest updates to your Web browser software. For details, refer to your Web browser’s
documentation. Only the browsers and browser versions listed above are supported for use with Web
Maintenance Console.
Browser Setting Requirements
The following functions must be enabled in the Web browser’s settings to use Web Maintenance Console:
• JavaScript
• The ability to download files
• The display of animations
• The display of images
For details regarding the above settings, refer to your Web browser’s documentation.
14Programming Item List
1.4 Easy Setup Wizard
1.4 Easy Setup Wizard
Description
In the Easy Setup Wizard, you will configure the mandatory settings required for the PBX. When you login to
Web Maintenance Console for a PBX that is in its initialized, factory default state, the Easy Setup Wizard for
that PBX will launch automatically.
Screen NameSetting itemDescription
Welcome to
Panasonic
KX-HTS
1.Date & TimeTime ZoneSelects the Time Zone.Select
2.NumberingIdle Line Access
WebMC
Language
Area CodeSelects the area code to be set in
Password
Setting
Local TimeSelects the time setting.Select
Daylight SavingSelects the Daylight Saving
(Local Access)
Extension
Number
Selects the language to be used
in Web Maintenance Console.
Follow the on-screen instructions
to set the language as necessary.
your country/area. Follow the onscreen instructions to set the
area code.
Input the Installer Password (4-16
characters, [A–Z, a–z, 0–9]) and
input it in the Re-enter column for
confirmation.
Mode.
Specifies the idle trunk access
setting method.
Specifies how extension numbers
are assigned.
Input
Type
Select
Select
Text1"1234" cannot be
Radio
Radio
Radio
Note
set as the
Password.
3.Incoming CallDIL / DoorphoneSelects destinations for all ports
and all time modes for DIL /
Doorphone.
4.Dialling PlanInternational
Access Code
International
Access Code
Other (6 digits)
Local Area
Code (6 digits)
Selects the international access
code.
When selecting "Other" in the
above setting, set an international
access code of 6 digits or less.
Specifies the local area code.Text
Select
Radio
Text
Numeric
Numeric
Programming Item List15
1.4 Easy Setup Wizard
Screen NameSetting itemDescription
5.IPIP Address for
LAN Port-IP
Specifies the IP address for the
LAN port.
Address
IP Address for
LAN Port-
Displays the Subnet Mask for the
LAN port.
Subnet Mask
Use Built-in
Enables the built-in DHCP server.Checkbox
DHCP Server of
KX-HTS
Use Built-in
DHCP Server of
KX-HTS-
Starting IP
address
Use Built-in
DHCP Server of
KX-HTS-
Ending IP
address
IP Address of
SIP Extension in
Specifies the start of the IP
address range. The built-in
DHCP server provides an IP
address within this specified
range.
Specifies the end of the IP
address range. The built-in
DHCP server provides an IP
address within this specified
range.
Enables the IP address of SIP
Extension in the existing router.
existing router
Input
Type
IP
Address
-
IP
Address
IP
Address
Checkbox
Note
IP Address of
SIP Extension in
existing router-
IP Address
Specifies the IP address of SIP
Extension in the existing router.
IP
Address
16Programming Item List
Section 2
PBX Configuration
This section provides setting items for programming the
PBX.
Programming Item List17
A
B
C
EDF
2.1 Login
2.1 Login
2.1.1 PBX Configuration
Setting screen (Default)
A Uninstalled Slot
B Trunk Slot (Pre-installed)
C Extension Slot (Pre-installed)
Setting screen (Operation example)
When a card is inserted to a vacant slot, the insertion is reflected on the display of the screen.
When an SIP extension or a SIP trunk is assigned, each button becomes light blue. (E), (F)
D Port number
E SIP extensions are active
F SIP trunks are active
2.1.2 Extension
NameDescription
ExtensionOpens the Extension port setting screen.
2.3.1 PBX Configuration—[2-1] Extension—Port
Extension numberOpens the Extension number setting screen.
18Programming Item List
2.1.3 Trunk
NameDescription
TrunkOpens the Trunk port setting screen.
2.4.1 PBX Configuration—[3-1] Trunk—Port
Trunk numberOpens the Trunk number setting screen.
2.1.4 Doorphone
NameDescription
DoorphoneOpens the Doorphone port setting screen.
2.3.5 PBX Configuration—[2-5] Extension—Doorphone
Doorphone numberOpens the Doorphone port setting screen.
2.3.5 PBX Configuration—[2-5] Extension—Doorphone
2.1.3 Trunk
Programming Item List19
2.2 PBX Configuration—[1] System
2.2 PBX Configuration—[1] System
2.2.1 PBX Configuration—[1-1] System—Date & Time
Description
The date and time of the PBX can be programmed.
Screen / TabSetting itemDescriptionInput TypeNote
1.Date &
Time-Date
& Time
1.Date &
Time-
Daylight
Saving
Time SettingIndicates the current date
and time. Values can be
entered by selecting the
parameter you want to
change the new value.
Automatic Time
Adjustment
SNTP Server IP
Address
Time ZoneSets the time zone of the
Daylight SavingCheck the "Setting" and
Selects the Automatic
Time Adjustment target.
Sets the IP address of the
SNTP server for the
Automatic Time
Adjustment destination.
PBX.
selects the available
summer time from the
setting list. Specifies each
summer time periods.
Select
RadioIf you select Caller ID,
confirm with your
carrier whether
timestamps are
included with Caller ID
information received
from the network.
IP AddressThis setting is
displayed only when
Automatic Time
Adjustment is set to
"SNTP".
Select
Check /
Select
There will be a time
correction at 2:00AM
on the set day.
20Programming Item List
2.2.2 PBX Configuration—[1-2] System—MOH
2.2.2 PBX Configuration—[1-2] System—MOH
Description
Sound files on the programmer’s PC can be installed to the PBX for use as Music on Hold (MOH).
Screen / TabSetting itemDescriptionInput TypeNote
2.MOHMusic on HoldSelects a sound source for
Music on Hold.
Upload Music FileSound files on the
programmer’s PC can be
installed to each PBX for
use as Music on Hold
(MOH).
Sound on TransferShows a sound which is
heard during transferring
to a destination.
Sound on DISASelects a sound which is
heard by a caller using
DISA when calling to
dialing destinations such
as an extension or trunk,
etc. after DISA answers.
Radio
-
-
Radio
• Only WAV files can
be installed, and file
names must not
exceed 62
characters in length
(including the file
extension ".wav").
Only use ASCII
characters in file
names.
• Files must not be
larger than 40 MB
on the PC.
2.2.3 PBX Configuration—[1-3] System—Week Table
Description
A specific time mode (Day, Lunch or Night) can be selected for operation depending on the time of day. The
time mode can be switched either automatically or manually.
Select the desired switching mode.
Screen / TubSetting itemDescriptionInput TypeNote
3.Week
Table
Time Service
Switching Mode
Current ModeSelects a current time
Time TableCheck and selects the
Selects the exchange
mode (Automatic/Manual)
for time service.
service mode.
available time service from
the setting list. Specifies
each time table for starting
time service.
Radio
Select
Check /
Select
It is possible to set by
each time service.
• Day
• Lunch
• Night
Programming Item List21
2.2.4 PBX Configuration—[1-4] System—Numbering Plan
2.2.4 PBX Configuration—[1-4] System—Numbering Plan
Description
Details of the extension numbering schemes, trunk line / trunk group access number, feature access
numbers and Redial numbers can be programmed here.
Specify the feature number.
Screen / TabSetting itemDescriptionInput TypeNote
4.Numbering
Plan-Main
Extension
Numbering
Scheme
The leading numbers and
the number of additional
digits of the extension
numbers for a maximum
of 6 different extension
numbering schemes can
be programmed.
• Dial (1 digit) +
Additional Dial
Call ParkSpecifies the Call Park
number.
Trunk Line / Trunk
Group
Specifies the outgoing
trunk call feature number,
by Trunk Line or Trunk
Group. Additional digits
"0" and trunk number are
used to make a trunk call
using a certain trunk.
Additional digits "#" and
trunk group number are
used to make a trunk call
using an idle trunk from a
certain trunk group.
Text
Numeric /
Select
Text
Numeric
Text
Numeric
Idle Line Access
(Local Access)
FeatureDisplays one digit to be
RedialSpecifies one digit to be
22Programming Item List
Specifies the feature
number used to make a
trunk call by Idle Line
Access (selects an idle
trunk automatically).
used for feature number
operations.
used for redial operations.
Text
Numeric
-
Text
Numeric
2.2.4 PBX Configuration—[1-4] System—Numbering Plan
Screen / TabSetting itemDescriptionInput TypeNote
4.Numbering
Plan-
Features
Setting by
Extension-*77
Setting by
Extension-*710
Setting by
Extension-*799
Setting by
Manager
Extension-*36
Setting by
Manager
Extension-*55
Setting by
Manager
Extension-*780
Setting by
Manager
Extension-*#
Shows a feature number
of Extension Dial Lock
Set / Cancel
Shows a feature number
of FWD/DND Set / Cancel:
Call from CO & Extension
Shows a feature number
of Extension PIN Set /
Cancel
Shows a feature number
of OGM Record / Clear /
Playback
Shows a feature number
of Door Open
Shows a feature number
of Time Service (Day /
Lunch / Night) Switch
Shows a feature number
of System Setting
-
-
-
-
-
-
-
4.Numbering
Plan-Quick
Dial
Call by Extension
-**
Call by Extension
-*33
Call by Extension
-*40
Call by Extension
-*41
Call by Extension
-*47
Shows a feature number
of System Speed Dialing
Shows a feature number
of Paging
Shows a feature number
of Group Call Pickup
Shows a feature number
of Directed Call Pickup
Shows a feature number
of Walking COS / Account
Code
Dial (2 digits)Specifies Quick Dial by 1
or 2 digits.
Phone Number (32
digits)
Specifies the number to
be actually dialed by
Quick Dial specified in the
above.
-
-
-
-
-
Dial1Do not use the
numbers already
specified in "Dial" for
the Main tabs. Do not
use the "*" at the first
digit.
Dial1
Additional DialSpecifies additional dialing
for Quick Dial.
Select
Programming Item List23
2.2.5 PBX Configuration—[1-5] System—Timers
Screen / TabSetting itemDescriptionInput TypeNote
4.Numbering
Plan-
Dialing Plan
Trunk Dialing Plan
(32 digits)
Specifies the trunk dialing
plan.
Dial4
2.2.5 PBX Configuration—[1-5] System—Timers
Description
Various system-timers can be programmed.
Screen / TabSetting itemDescriptionInput TypeNote
5.TimersDial-Inter-digit (s)Specifies the length of
time within which
subsequent digits must be
dialed before the PBX
sends a busy tone.
Recall-Hold
Recall (s)
Recall-
Disconnect after
Recall (x60s)
Specifies the length of
time until the holding
extension receives a Hold
Recall ring or alarm tone
when a held call remains
unretrieved.
Specifies the length of
time for Transfer Recall
and Call Park Recall.
(Hold Recall is not
applied)
Select
Select
Select
Limited Call Time
-CO-CO Duration
Time (x60s)
Limited Call Time
-Extension-CO/
Extension Duration
Time (x60s)
Specifies the length of
time that a trunk-to-trunk
call can be maintained
before being
disconnected.
Specifies the length of
time that an extension-totrunk / extension-toextension call can be
maintained before being
disconnected.
It can be assigned a
priority for Idle Line
Access. When making a
trunk call by Idle Line
Access, the PBX will
search trunk for an idle
trunk according to the
priority assigned here.
Selects the trunk number
to prioritize for concurrent
trunk call reservation.
Selects the assignment
number for the number of
concurrent G.729 calls.
Setting to change forcibly
from an analog port to an
SIP port.
Selects the pattern of the
ring tone for receiving a
trunk call.
Selects the pattern of the
ring tone for receiving an
extension call.
DSP for VM / DISA
-IP Side - Gain1
(Network to PBX)
DSP for VM / DISA
-IP Side - Gain2
(PBX to Network)
DSP for VM / DISA
-PCM Side Gain1 (PBX to
Network)
DSP for VM / DISA
-PCM Side Gain2 (Network to
PBX)
DSP for VM / DISA
-PCM Side Echo Canceller
Type
DSP for VM / DISA
-PCM Side Echo Canceller
NLP
Reserved.Select
Selects the gain for the IP
Select
side (Network to PBX).
Selects the gain for the IP
Select
side (PBX to Network).
Selects the gain for the
Select
PCM side (PBX to
Network).
Selects the gain for the
Select
PCM side (Network to
PBX).
Selects the echo canceller
Select
type for the PCM side.
Selects the echo canceller
Select
NLP for the PCM side.
DSP for VM / DISA
-PCM Side Echo Canceller
Window Size
DSP for
Conference-IP
Side - Gain1
(Network to PBX)
DSP for
Conference-IP
Side - Gain2 (PBX
to Network)
DSP for
Conference-PCM
Side - Gain1 (PBX
to Network)
DSP for
Conference-PCM
Side - Gain2
(Network to PBX)
Selects the echo canceller
window size for the PCM
side.
Selects the gain for the IP
side (Network to PBX).
Selects the gain for the IP
side (PBX to Network).
Selects the gain for the
PCM side (PBX to
Network).
Selects the gain for the
PCM side (Network to
PBX).
Select
Select
Select
Select
Select
26Programming Item List
2.2.7 PBX Configuration—[1-7] System—CDR
Screen / TabSetting itemDescriptionInput TypeNote
6.System
Options-
[Reserved]
DSP for
Conference-PCM
Side - Echo
Canceller Type
DSP for
Conference-PCM
Side - Echo
Canceller NLP
DSP for
Conference-PCM
Side - Echo
Canceller Window
Size
Reserved 1-10ReservedRadio
Selects the echo canceller
type for the PCM side.
Selects the echo canceller
NLP for the PCM side.
Selects the echo canceller
window size for the PCM
side.
Select
Select
Select
2.2.7 PBX Configuration—[1-7] System—CDR
Description
CDR (Call Detail Record) is automatically recorded detailed information for each.
Screen / TabSetting itemDescriptionInput TypeNote
7.CDRCDR RecordingEnables CDR RecordingRadio
Save CDR to PCSaves recorded CDR to a
PC. Click the Save button
to initiate saving.
-
Programming Item List27
2.3 PBX Configuration—[2] Extension
2.3 PBX Configuration—[2] Extension
2.3.1 PBX Configuration—[2-1] Extension—Port
Description
Settings can be made for each extension port. Click the "Edit" button located next to the extension number
to enable editing of the setting values.
Screen / TabSetting itemDescriptionInput TypeNote
1.Port-MainExtension NumberSpecifies the extension
number of the extension.
Edit ButtonClicking this button
enables the editing of
settings for the extension
number.
Extension NameSpecifies the name of the
extension.
AttributionSets the port to SIP or
Analog.
FAX ConnectionEnables the fax
connection.
ManagerSets the manager
authority for the port
extension.
TRS Level (COS)Specifies the Toll
Restriction (TRS) level for
making calls in each time
service mode, speed dial,
and dial lock.
Remote Dial LockRemote outgoing call
restriction.
Text
Numeric
-
TextLCDHD
V
Select
Radio
Radio
Radio
Radio
Call Forward to COEnables the forwarding of
Trunk Call BlockSets the trunk connection
Call from DISAEnables the reception of
Call Pickup DenySpecifies whether calls
28Programming Item List
calls to CO lines.
restriction to trunks (CO1
to CO8) from the port
extension.
calls from DISA.
can be picked up by other
extensions.
Radio
Radio
Radio
RadioDisable: Allows other
extension users to pick
up calls to your
extension
Enable: Prevents other
extension users from
picking up calls to your
extension
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