Panasonic KX-FP151 User Manual

Page 1
Please read these Operating Instructions before using the unit and save for future reference.
This model is designed to be used only in the U.S.A.
FOR FAX ADVANTAGE ASSISTANCE: – CALL
– E-MAIL TO
consumerproducts@panasonic.com
for customers in the U.S.A. or Puerto Rico
– REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto Rico
Compact Plain Paper Fax
Operating Instructions
Model No. KX-FP151
Page 2
Attach your sales receipt here
2
Thank you for purchasing a Panasonic facsimile.
Copyright:
This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of KME and its licensee.
©
Kyushu Matsushita Electric Co., Ltd. 2001
Things you should keep a record of
For your future reference
Date of purchase Serial number
(found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number
Caution:
The Telephone Protection Act of 1991 requires the following information to be clearly stated either at the top or bottom margin of the first message page when transmitting messages via telephone facsimile: —date and time of transmission, —identification of the business, entity or person(s) sending the facsimile, and —telephone number of the business, entity or person(s). To program this information into your unit, complete all the instructions on pages 15 to 18.
Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film.
Do not rub or use an eraser on the printed side of recording paper, as the print may smear.
Energy Star
As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
R
R
Trademarks
Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other countries.
All other trademarks identified herein are the property of their respective owners.
R
Page 3
3
For fax advantage assistance, call 1-800-435-7329.
Important safety instructions!
Safety instructions
When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, or the like.
5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8. For safety purposes this unit is equipped with a grounded plug. If you do not have this type of outlet, please have one installed. Do not use any type of adaptor plug to defeat this safety feature.
9. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.
10. Do not overload wall outlets and extension cords. This can result in the risk of fire or electric shock.
11. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.
12. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.
13. Unplug this unit from the wall outlet and refer servicing to an authorized service center when the following conditions occur: A. When the power supply cord or plug is
damaged or frayed.
B. If liquid has been spilled into the unit. C.If the unit has been exposed to rain or
water.
D.If the unit does not work normally by
following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.
E. If the unit has been dropped or physically
damaged.
F. If the unit exhibits a distinct change in
performance.
14. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.
15. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
INSTALLATION:
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
WARNING:
To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.
OTHER INFORMATION:
Keep the unit away from electrical noise generating devices, such as fluorescent lamps and motors.
The unit should be kept free from dust, high temperature and vibration.
The unit should not be exposed to direct sunlight.
Do not place heavy objects on top of this unit.
Do not touch the plug with wet hands.
Page 4
4
For fax advantage assistance, call 1-800-435-7329.

Table of Contents

Initial Preparation
Accessories Included accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Accessory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Help Button Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Finding the Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Controls Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setup Ink film – installing / replacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Recording paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Date and time, your logo and facsimile telephone number. . . . . . . . . 15
Volumes Adjusting volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Telephone
NAVIGATOR Storing names and telephone numbers in the directory . . . . . . . . . . 20
Directory Editing and erasing a stored station . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making a phone call using the directory. . . . . . . . . . . . . . . . . . . . . . 22
Caller ID Caller ID service from your phone company . . . . . . . . . . . . . . . . . . 23
Viewing and calling back using caller information . . . . . . . . . . . . . . 24
Confirming caller information using the Caller ID list . . . . . . . . . . . . 25
Storing caller information in the directory . . . . . . . . . . . . . . . . . . . . . 26
Voice Contact Talking to the other party after fax transmission or reception . . . . . . 27
Fax
Sending Faxes Sending a fax manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Sending a fax using the directory . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Documents you can send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Reports for confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
One time broadcast transmission . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Broadcast transmission to pre-programmed parties. . . . . . . . . . . . . 33
Receiving Setting the unit to receive faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Faxes TEL mode (answering all calls manually) . . . . . . . . . . . . . . . . . . . . . 38
FAX ONLY mode (all calls are received as faxes) . . . . . . . . . . . . . . 39
TEL/FAX mode (receiving phone calls with ring signals and faxes
without ring signals when you are near the unit). . . . . . . . . . . . . 40
Using the unit with an answering machine . . . . . . . . . . . . . . . . . . . . 42
Using the unit with an answering machine and computer. . . . . . . . . 43
Extension telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Pager call - when the unit receives a fax. . . . . . . . . . . . . . . . . . . . . 45
Copy
Copying Making a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Convenient way to make a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Page 5
Features Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Summary Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5
For fax advantage assistance, call 1-800-435-7329.
Help
Error Messages
Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Operations When a function does not work, check here before
requesting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
If a power failure occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Jams Recording paper jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Document jams – sending. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cleaning Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Thermal head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
General Information
Printed Reports Reference lists and reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
FCC List of FCC requirements and information . . . . . . . . . . . . . . . . . . . . 70
Information
Limited PANASONIC Facsimile Products Limited Warranty . . . . . . . . . . . . . 71
Warranty
Servicenter Servicenter directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Directory
Specifications Technical data about this product . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Index Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Programmable Features
Page 6
6

Accessories

For fax advantage assistance, call 1-800-435-7329.
Included accessories!
If any item is missing or damaged, check with the place of purchase.
The part numbers listed above are subject to change without notice.
Save the original carton and packing materials for future shipping and transportation of the unit.
Power cord..............1
Telephone line cord
...1 Handset ...................1 Handset cord...........1
Part No. PFJA1030Z Part No. PQJA10075Z Part No. PFJXE0805Z Part No. PFJA1029Z
Operating instructions
................................1
Page 7
7

Help Button

For fax advantage assistance, call 1-800-435-7329.
Help function!
1
Press .
Display:
2
Press or until the desired item is displayed.
1. How to set the date, time, your logo and fax number.
2. How to program the features.
3. How to store names in the directory and
how to dial them.
4. Help with problems sending/receiving faxes.
5. How to use the copier function.
6. Frequently asked questions and answers.
7. Explanation of error messages shown on
the display.
8. List of available reports.
9. How to use the Caller ID service.
3
Press .
PRINTING
SET
CALLER ID
PRESS SET
REPORTS
PRESS SET
ERRORS
PRESS SET
Q and A
PRESS SET
COPIER
PRESS SET
FAX SND/RCV
PRESS SET
DIRECTORY
PRESS SET
FEATURE LIST
PRESS SET
QUICK SET UP
PRESS SET
PRESS NAVI.[
I H
]
& SET
HELP
SET
Display
HELP
You can print a quick reference for assistance as follows.
Page 8
Overview!
Page 9
9
Finding the Controls
For fax advantage assistance, call 1-800-435-7329.
Location!
To change from pulse to tone temporarily during dialing when your line has rotary pulse services.
To redial the last number dialed.
To insert a pause during dialing.
To dial without
lifting the handset.
To access special telephone services such as call
waiting or transfers of extension calls.
To adjust volumes (p. 19).
To search for a stored name (p. 22, 29).
To select the features or feature settings
during programming (p. 49).
To navigate to the next operation.
To initiate fax transmission
or reception.
To store a setting during
programming.
To stop an operation or cancel
programming.
To mute your voice to the
other party during conversation.
Press this button again to
resume conversation.
To turn on/off AUTO ANSWER (p. 36).
To initiate or exit programming.
Display
Dial keypad
To initiate copying (p. 46).
To print a quick reference (p. 7).
To use caller ID service (p. 23–26).
MONITOR
Page 10
10

Setup

For fax advantage assistance, call 1-800-435-7329.
Ink film – installing / replacing!
1
Open the front cover by pulling up the center part.
Center part
Front cover
2
Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit.
Back cover open button (green)
Back cover open lever (green)
OR
3
Open the back cover.
If you install the included ink film, skip to step 6.
Back cover
Install the included ink film or replace the used ink film with new one. The following ink films are available for replacement. Each roll prints about 150 letter-size pages. See page 6 for accessory information.
Model No. KX-FA53: Replacement film (1 roll) Model No. KX-FA55: Replacement film (2 rolls)
4
For replacement only
Pull out the blue gear and remove the used ink film. Remove the used core.
Page 11
11
Setup
For fax advantage assistance, call 1-800-435-7329.
Page 12
12
Setup
For fax advantage assistance, call 1-800-435-7329.
Page 13
13
Setup
For fax advantage assistance, call 1-800-435-7329.
Recording paper!
Note for recording paper:
Avoid using paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper used for resumes.
Do not use different types or thicknesses of paper at the same time. This may cause a paper jam.
Avoid extremely smooth or shiny paper that is highly textured.
Avoid paper that is coated, damaged or wrinkled.
Note:
Avoid double-sided printing.
Do not use paper printed from this unit for double-sided printing with other copiers or printers, or the paper may jam.
Some paper only accepts print on one side. Try using the other side of paper if you are not happy with the print quality.
1
Fan the stack of paper to prevent a paper jam.
2
Pull the tension bar forward and hold open while inserting the paper.
The paper should not be over the tab.
If the paper is not inserted correctly, readjust the paper, or the paper may jam.
Tab
Recording paper entrance
Printing side is back.
Tension bar
Stack of paper
Correct
Incorrect
Adding paper
1. Pull the tension bar forward and hold open while
removing all of the installed paper.
2. Add paper to the removed paper and straighten.
3. Fan the stack of paper.
4. Pull the tension bar forward and hold open while
inserting the paper.
Tension bar
Letter or legal size recording paper can be loaded. The unit can hold up to 50 sheets of 60 g/m2to 75 g/m2(16 lb. to 20 lb.) paper or 30 sheets of 90 g/m2(24 lb.) paper. If you use legal size paper, please install a legal paper tray, Model No. KX-FA50 (p. 12).
For best results, only use inkjet paper such as Hammermill Jet Print. If you use other types of paper, the print quality may be affected.
R
Page 14
14
Setup
For fax advantage assistance, call 1-800-435-7329.
Connections!
To a single telephone line jack (RJ11C)
To a power outlet (120 V, 60 Hz)
Telephone line cord
Power cord
Power surge protector
( )
Line surge protector
( )
Connect to “LINE”.
Handset cord
1
Connect the handset cord.
2
Connect the telephone line cord.
3
Connect the power cord.
Note:
For additional equipment protection, we recommend you use a surge protector. The following types are available: TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX). The warranty does not cover damage due to power line surges or lightning.
If you want to connect an answering machine to the unit, see page 42.
Caution:
When you operate this product, the power outlet should be near the product and easily accessible.
Page 15
1
Press .
Display:
2
Press or until the following is displayed.
3
Press .
Cursor
Example:
4
Enter the correct month/day/year by selecting 2 digits for each, using the dial keypad. Example: Aug. 10, 2001
Press .
5
Enter the correct hour/minute by selecting 2 digits for each, using the dial keypad. Press to select “AM” or “PM”.
Example: 3:15PM
1. Press .
2. Press until “PM” is displayed.
M:08/D:10/Y:01 TIME: 03:15PM
M:08/D:10/Y:01 TIME: 03:15AM
1 50 3
M:08/D:10/Y:01 TIME: 12:00AM
00 1 18 0
M:01/D:01/Y:01 TIME: 12:00AM
SET
SET DATE & TIME
PRESS SET
SYSTEM SET UP PRESS NAVI.[I H]
MENU
15
Setup
For fax advantage assistance, call 1-800-435-7329.
Date and time, your logo and facsimile telephone number!
You should program the date and time, your logo and facsimile telephone number. This
information will be printed on each page transmitted from your unit.
Fax Correspondence
Your logo
Your facsimile telephone number
Date and time
FROM : Panasonic Fax
Example:
FAX NO. : 1234567 Feb. 26 2001 09:02AM P1
Setting the date and time
SET
Display
MENU
STOP
To correct a mistake
Press or to move the cursor to the incorrect number, and make the correction.
If you press while programming, the display will return to the previous one.
STOP
Note:
You can enter the number by pressing or in steps 4 and 5. In this case, press to move the cursor.
The accuracy of the clock is approximately ±60 seconds a month.
6
Press .
The next feature will be displayed.
7
Press .
MENU
YOUR LOGO
PRESS SET
SET
Page 16
1
Press .
Display:
2
Press or until the following is displayed.
3
Press .
4
Enter your logo, up to 30 characters, using the dial keypad. See the next page for details.
Example: “Bill”
1. Press twice.
Cursor
2. Press six times.
3. Press six times.
4. Press to move the cursor to the next
space and press six times.
5
Press .
The next feature will be displayed.
6
Press .
MENU
YOUR FAX NO.
PRESS SET
SET
LOGO=Bill
5
LOGO=Bil
5
LOGO=Bi
4
LOGO=B
2
LOGO=
AAAAAAAAA
SET
YOUR LOGO
PRESS SET
SYSTEM SET UP PRESS NAVI.[IH]
MENU
16
Setup
For fax advantage assistance, call 1-800-435-7329.
Setting your logo
Page 17
17
Setup
For fax advantage assistance, call 1-800-435-7329.
Keys Characters
1 [ ] { } + / = , . _ ` : ; ? | A B C a b c 2 D E F d e f 3
G H I g h i 4
J K L j k l 5
M N O m n o 6
P Q R S p q r s 7 T U V t u v 8
W X Y Z w x y z 9
0 ( ) ! " # $ % & ¥ @ ^
To select characters with the dial keypad
Pressing the dial keys will select a character as shown below.
To select characters using or
Instead of pressing the dial keys, you can select characters using or .
1.
Press or
until the desired character is
displayed.
2. Press to move the cursor to the next space.
The character displayed in step 1 is inserted.
3. Return to step 1 to enter the next character.
Display order of characters
Capital
alphabet
Lower case
alphabet
Number
Symbol
: Pressing
: Pressing
Hyphen button (To insert a hyphen.) Insert button (To insert one character or one space.) Delete button (To delete a character.)
key (To move the cursor to the left.)
key (To move the cursor to the right.)
To enter another character using the same number key, move the cursor to the next space.
1 2 3 4 5 6 7 8 9 0
FLASH
STOP
MUTE
Page 18
18
Setup
For fax advantage assistance, call 1-800-435-7329.
Setting your facsimile telephone number
1
Press .
Display:
2
Press or until the following is displayed.
3
Press .
4
Enter your facsimile telephone number, up to 20 digits, using the dial keypad.
Example:
5
Press .
The next feature will be displayed.
6
Press .
MENU
SENDING REPORT MODE=ERROR [±]
SET
NO.=1234567
NO.=
SET
YOUR FAX NO.
PRESS SET
SYSTEM SET UP PRESS NAVI.[I H]
MENU
SET
Display
MENU
(Hyphen)
FLASH
(Delete)
STOP
Note:
You can enter your facsimile telephone number by pressing or . If you use or , press
to move the cursor.
The button replaces the digit with a “+” and the
button replaces it with a space. Example (using the dial keypad): +234 5678 Press .
To enter a hyphen in a telephone number, press
(Hyphen).
FLASH
2 4 6 7 83 5
To correct a mistake
Press or to move the cursor to the incorrect number, and make the correction.
To delete a number
Move the cursor to the number you want to delete and press .
STOP
Page 19
19

Volumes

For fax advantage assistance, call 1-800-435-7329.
Adjusting volumes!
Ringer volume
Page 20
20

NAVIGATOR Directory

Storing names and telephone numbers in the directory!
For rapid access to frequently dialed numbers, the unit provides the NAVIGATOR directory (40 stations).
For your convenience, the following station has been pre-programmed. HELP-FAX (1-800-435-7329): If you cannot correct a problem after trying the help function (p. 7), call using this station (p. 22).
If you do not need the above station, you can erase it (p. 21).
To correct a mistake
Press or to move the cursor to the incorrect character/number, and make the correction.
To delete a character/number
Move the cursor to the character/number you want to delete, and press .
STOP
1
Press two times.
Display:
2
Press to select “NAVI.”.
3
Enter the name, up to 10 characters (see page 17 for instructions).
Example:
4
Press .
5
Enter the telephone number, up to 30 digits, using the dial keypad.
Example:
If you want to enter a hyphen, press
.
6
Press .
To program other stations, repeat steps 3 to 6.
7
Press to exit the program.
MENU
NAME= STORE:PRESS SET
REGISTERED
SET
FLASH
NO.=5552233
NO.=
SET
NAME=Alice STORE:PRESS SET
NAME= STORE:PRESS SET
DIRECTORY SET NAVI.= BROAD=#
MENU
Page 21
21
NAVIGA T OR Directory
SET
Display
STOP
MENU
1
Press .
Display:
2
Press or until the desired station is displayed.
Example:
3
Press .
4
Press to select “EDIT”.
If you do not need to edit the name, skip to step 6.
5
Edit the name (see page 17 for instructions).
NAME=Mary STORE:PRESS SET
NAME=Mary EDIT= DELETE=#
Page 22
NAVIGA T OR Directory
Making a phone call using the directory!
22
Note:
When you want to search for symbols (not letters or
numbers), press in step 3.
Before using this feature, program the desired names and telephone numbers into the directory (p. 20).
To search for a name by initial
Example: “Lisa”
1. Press .
Display:
2. Press or until any name is displayed. Example:
3. Press repeatedly until any name with the initial
“L” is displayed (see the character table on page 17).
4. Press until “Lisa” is displayed.
To stop the search, press .
To make a call, press or lift the handset.
MONITOR
STOP
Lisa 2233445
Larry 12131415
5
Alan EDIT:PRESS MENU
Alan 7891011
DIRECTORY[+ -]
1
Press .
Display:
2
Press or until the desired station is displayed.
Example:
If the desired name has not been stored, press and dial the number manually.
3
Press or lift the handset.
The unit will start dialing automatically.
MONITOR
STOP
Lisa EDIT:PRESS MENU
Lisa 2233445
DIRECTORY[+ -]
STOP
Display
MONITOR
Page 23

Caller ID

23
Caller ID service from your phone company!
This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to the Caller ID service.
How Caller ID is displayed
Set the following ring count settings to 2 or more rings beforehand.
—FAX ring count (feature #06 on page 50) —TEL/FAX ring count (feature #78 on page 55)
Note:
If the unit is connected to a PBX (Private Branch Exchange) system, you may not receive the caller
information. Consult your PBX supplier.
If the unit cannot receive caller information, the unit will show the following.
The caller dialed from an area which does not provide Caller ID service.
The caller requested not to send caller information.
The caller made a long distance call.
LONG DISTANCE
PRIVATE CALLER
OUT OF AREA
The calling party’s name or telephone number will be displayed after the first ring. You then have the option of whether or not to answer the call depending on the caller.
Example:
The unit will automatically store the caller information (name, telephone number and the time of the call). You can view the caller information (p. 24) and print the caller ID list (p. 69).
Chris Horner 1-654-987-3210
Display
Page 24
To display the caller’s telephone number
Press after step 2.
Example:
1-345-678-9012 11:20A Jul20
WENDY ROBERTS 11:20A Jul20
CALLER ID
Caller ID
24
1
Press . Example (2 new calls are received):
Example:
2
Press or to view caller information.
If you press , the display will show the most recent caller’s name.
If you press , the display will show the already viewed calls.
3
Press or lift the handset to make a call.
The unit will start dialing automatically.
To send a fax – insert the document FACE DOWN and press .
FAX/START
MONITOR
2 NEW CALLS PRESS NAVI.[+ -]
CALLER ID
Display
STOP
MONITOR
CALLER ID
FAX/START
Viewing and calling back using caller information!
You can easily view caller information and call back.
Important:
Calling back will not be possible in the following cases. —The telephone number includes data other than numbers (i.e. or #). —The caller information does not include a telephone number.
Display while viewing
When the unit could not receive a name.
When no calls have been received.
To stop viewing
Press after step 2.
STOP
NO CALLER DATA
NO NAME RCVD
To edit the telephone number for calling back
Press repeatedly after step 2. Each time you press , the telephone number will be changed as follows.
2.
Local telephone number (area code omitted)
1.
1 – Area code – Local telephone number (“1” added)
Area code – Local telephone number 1 – Local telephone number (“1” added and area code omitted)
4.
3.
This means the caller is already being viewed or answered.
Page 25
Caller ID
25
Sample of a Caller ID list
The unit will store the 30 most recent caller information. —To print manually, see page 69. —To print automatically after every 30 new calls, activate feature #26 (p. 52).
Confirming caller information using the Caller ID list
!
Erasing the Caller ID list
!
SET
Display
MENU
STOP
1
Press four times.
Display:
2
Press .
3
Press .
To cancel erasing, press , then
.
4
Press .
5
Press to exit the program.
STOP
ERASE COMPLETED
SET
MENU
STOP
ALL ERASE OK? YES:SET/NO:STOP
SET
CALL LIST ERASE
PRESS SET
SET
CALLER SET UP
PRESS SET
MENU
NO. 0102WENDY ROBERTS
ALLAN STONE
TIME OF CALL
Mar. 14 10:30AM Mar. 13 08:35AM
FAX EXT
TELEPHONE NUMBER
Mar. 14 2001 11:37AM
345-678-9012 456-789-0123
ANSWER
NAME
CALLER ID LIST
NEW
NO. 01 MIKE TIMAR
TIME OF CALL
Mar. 11 09:35AM TEL
TELEPHONE NUMBER
987-654-3210
ANSWER
NAME
OLD
NEW: Shows a call you have not yet viewed. OLD: Shows a call you have already viewed.
FAX: Facsimile reception EXT: External telephone answering
machine responded. TEL: Telephone call received. (blank): Not answered.
Page 26
Caller ID
26
SET
Display
MENU
CALLER ID
Storing caller information in the directory!
Important:
This feature is not available in the following cases. —The telephone number includes data other than numbers (i.e. or #). —The caller information does not include a telephone number.
1
Press .
Example:
2
Press or until the name you want to store is displayed.
Example:
3
Press .
4
Press .
5
Press .
REGISTERED
SET
NO.=13456789012
SET
NAME=WENDY STORE:PRESS SET
MENU
WENDY 11:50A Apr14
2 NEW CALLS PRESS NAVI.[+ -]
CALLER ID
Note:
You can confirm the stored items on the telephone number list (p. 69).
You can only store a name of up to 10 characters long.
To edit a name and number, see page 21.
If the directory is full, you cannot store caller information.
Page 27
27

Voice Contact

1
Press while transmitting or receiving documents.
Example:
Your unit will call the other party with a distinctive ring.
When the other party answers, your unit will emit a distinctive ring.
2
Lift the handset to start talking.
SENDING P 1 VOICE STANDBY
MONITOR
FACE DOWN
Display
MONITOR
Note:
If you initiate voice contact during transmission, the unit will call you with a distinctive ring after all of the documents have been transmitted.
If you initiate voice contact during reception, the unit will call you with a distinctive ring after the current page of the document is received.
Note:
If you do not answer within 10 seconds of the distinctive ring, the line will be disconnected.
Talking to the other party after fax transmission or reception!
You can talk to the other party after a fax message is completed. This will save the added expense and time of making another call.
This feature only works when the other party’s fax machine is equipped with a voice contact feature.
1
If the other party initiates voice contact, your unit will sound a distinctive ring and the following will be displayed.
2
Lift the handset within 10 seconds of the distinctive ring to start talking.
PLEASE PICK UP
Receiving a request for voice contact
Initiating voice contact
Page 28
28

Sending Faxes

Sending a fax manually!
1
Adjust the width of the document guides to the size of the document.
2
Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document.
Display:
3
If necessary, press or repeatedly to select the desired resolution (see below).
4
Press or lift the handset.
5
Dial the fax number.
Example:
6
When a fax tone is heard:
Press , and replace the handset if you are using it. OR
When the other party answers your call:
Using the handset, ask them to press their start button. When the fax tone is heard, press and replace the handset.
CONNECTING.....
STANDARD [±]
FAX/START
FAX/START
TEL=5678901
TEL= PRESS NAVI.[ H]
MONITOR
STANDARD
PRESS NAVI.[+ -]
Document guides
Display
STOP
REDIAL/PAUSE
FAX/START
MONITOR
FACE DOWN
To select the resolution
Select the desired resolution according to the type of document.
STANDARD:
For printed or typewritten
originals with normal-sized characters. –FINE: For originals with small printing. –SUPER FINE:
For originals with very small
printing. –PHOTO:
For originals containing
photographs, shaded drawings, etc.
Using the “FINE”, “SUPER FINE”, or “PHOTO” setting will increase transmission time.
If the resolution setting is changed during feeding, it will be effective from the next sheet.
The “SUPER FINE” resolution only works with other compatible fax machines.
Quick scan feature
With this feature, the unit will scan the document into memory before sending. This is helpful when you want to remove the document for other uses. To activate this feature, see feature #34 on page 53. After storing, the unit will transmit the document.
If the document exceeds the memory capacity (p. 73), sending will be canceled and this feature will be turned OFF automatically. Transmit the entire document manually.
To stop transmission
Press .
STOP
To redial the last number
Press .
If the line is busy, the unit will automatically redial the number up to 2 times.
During redial, the following will be displayed.
Display:
To cancel redialing, press .
Convenient way to send a fax
You can dial the fax number first before inserting the document. This is convenient if the other party’s number is indicated on the document.
1. Enter the fax number.
The handset must be on the cradle.
2. Insert the document.
3. Press .
FAX/START
STOP
WAITING REDIAL
REDIAL/PAUSE
Page 29
29
Sending Faxes
Sending a fax using the directory!
1
Adjust the width of the document guides to the size of the document.
2
Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document.
Display:
3
If necessary, press or repeatedly to select the desired resolution (p. 28).
4
Press .
5
Press or to display the desired station.
Example:
For further details about using the directory, see page 22.
6
Press .
FAX/START
Sam 1789653
DIRECTORY[+ -]
STANDARD
PRESS NAVI.[+ -]
Document guides
Display
STOP
FAX/START
FACE DOWN
Before using this feature, program the desired names and telephone numbers into the directory (p. 20).
If your unit does not send a fax
Confirm the stored telephone number on the display and check that the number dialed is answered by the other party’s machine (p. 22).
The connecting tone will be heard during dialing to tell you the status of the other party’s machine (feature #76 on page 55).
Fax auto redial
If the line is busy or if there is no answer, the unit will automatically redial the number up to 2 times.
This feature is also available for delayed transmission (feature #25 on page 52).
During redial, the following will be displayed.
Display:
To cancel redialing, press .
STOP
WAITING REDIAL
Page 30
30
Sending Faxes
Documents you can send!
600 mm
(23
5
8
"
)
Minimum size
128 mm
(5")
128 mm
(5
"
)
Maximum size
216 mm
(8
1
2
"
)
Effective scanning area
Paper width
208 mm (83⁄
16
"
)
4 mm
Scanned
area
216 mm (81⁄
2
"
)
Document weight
Single sheet:
45 g/m
2
to 90 g/m
2
(12 lb. to 24 lb.)
Multiple sheets:
60 g/m
2
to 75 g/m
2
(16 lb. to 20 lb.)
Note:
Remove clips, staples or other similar fasteners.
Check that ink, paste or correction fluid has dried.
Do not send the following types of documents. Use copies for fax transmission. —Chemically treated paper such as carbon or carbonless duplicating paper —Paper with printing on the opposite side that can be seen through the front (e.g. newspaper) —Electrostatically charged paper —Badly curled, creased or torn paper —Paper with a coated surface —Paper with a faint image
To transmit the document(s) whose width is less than the letter size (216 mm), we recommend using a copier machine. Copy the original document on to a letter size paper, then transmit the copied document.
To transmit more than 10 pages at a time
Insert the first 10 pages of the document. Add the other pages (10 at a time) before the last page is fed
into the unit.
Page 31
31
Sending Faxes
To confirm the communication results, the following reports are available.
Sending report
This report will provide you with a printed record of transmission results. To use this feature, activate feature #04 (p. 50).
01 2345678 00'51 SND
00
COMMUNICATION ERROR 43
Jan. 20 2001 09:19AM YOUR LOGO : YOUR FAX NO. :
Jan.20 09:18AM
SENDING REPORT
CODE
NO. USAGE TIME MODE PAGESSTART TIME RESULT
OTHER FACSIMILE
Communication message (p. 56)
Error code
Sample of a sending report
Journal report
The unit stores the 30 most recent fax communication results. When a new communication occurs, the oldest communication result will be erased. —To print manually, see page 69. —
To print automatically after every 30 new fax communications, activate feature #22 (p. 52).
NO. 01
02 03 04 05
3332222 9998765 John 555556677
USAGE TIME
00'45 00'58 00'48 02'45 03'50
MODE SND
SND RCV SND SND RCV
PAGES 01
02 01 03 05
OK OK OK COMMUNICATION ERROR 43 OK OK
START TIME
Jan. 25 2001 11:22AM
Jan.21 07:14AM Jan.21 08:17AM Jan.21 09:18AM Jan.22 10:35AM
RESULT CODE
OTHER FACSIMILE
JOURNAL
Communication message (p. 56)
Error code
Sample of a journal report
YOUR LOGO : YOUR FAX NO. :
Reports for confirmation!
Page 32
32
Sending Faxes
STOP
FACE DOWN
Display
SET
1
Insert the document FACE DOWN.
If necessary, press
or
repeatedly to
select the desired resolution (p. 28).
2
Press .
Display:
3
Press or until the following is displayed.
4
Press to start programming the stations you want to transmit.
5
Press or until the desired station you want to transmit is displayed.
Example:
6
Press .
To program other stations, repeat steps 5 and 6 (up to 20 stations).
7
Press to start transmission to the programmed stations.
The document will be fed into the unit and scanned into memory. The unit will then transmit the data to each station, calling each number sequentially.
After transmission, the stored document will be erased automatically, and the unit will automatically print a broadcast sending report (p. 35).
SET
DIR=Bill [01] SEND:PRESS SET
SET
Bill 6543210
DIR= [00] NAVI.[+ -] & SET
SET
<ONE1TIME1BROAD>
PRESS SET
DIRECTORY[+ -]
One time broadcast transmission!
This feature is useful for sending the same document to selected parties only once. Select the parties for each transmission.
Note:
If you select the “FINE”, “SUPER FINE” or
“PHOTO” resolution, the number of pages
that the unit can transmit will decrease.
If the document exceeds the memory capacity
(p. 73), sending will be canceled.
If one of the stations is busy or does not
answer, the station will be skipped. All
skipped stations will be redialed up to 2 times
after all of the other stations have been
called.
To cancel the broadcast setting
1. Press while the unit displays the following
message.
Display:
The display will show the following.
2. Press .
SET
SEND1CANCELED? YES:SET/NO:STOP
1BROADCASTING
STOP
Page 33
33
Sending Faxes
Broadcast transmission to pre-programmed parties!
This feature is useful for sending the same document often to selected parties (up to 20 stations). First program the stations, then see page 35 for transmission.
Programming the stations in the broadcast memory
SET
Display
MENU
STOP
1
Press two times.
Display:
2
Press to select “BROAD”.
3
Press or until the desired station is displayed.
Example:
4
Press .
To program other stations, repeat steps 3 and 4.
5
Press to exit the program.
Note:
If you enter the wrong station, press after step 4 to erase the station.
Confirm the stored items by printing a broadcast programming list (p. 69).
STOP
REGISTERED
SET
DIR=MIKE [01] STORE:PRESS SET
SET
MIKE 1-987-654-3210
DIR= [00] NAVI.[+ -] & SET
DIRECTORY SET NAVI.= BROAD=#
MENU
Page 34
34
Sending Faxes
Erasing a stored station
1
Press .
Confirm that there are no documents in the document entrance.
Display:
2
Press or until the following is displayed.
3
Press .
4
Press to select “DELETE”.
5
Press or until the desired station you want to erase is displayed.
Example:
To cancel erasing, press .
STOP
Dick 1-328-143-2968
BROADCAST ADD= DELETE=#
MENU
<BROADCAST> EDIT:PRESS MENU
DIRECTORY[+ -]
Adding a new station
1
Press .
Confirm that there are no documents in the document entrance.
Display:
2
Press or until the following is displayed.
3
Press .
4
Press to select “ADD”.
5
Press or until the desired station you want to add is displayed.
Example:
Mary 1-584-372-4123
BROADCAST ADD= DELETE=#
MENU
<BROADCAST> EDIT:PRESS MENU
DIRECTORY[+ -]
Page 35
35
Sending Faxes
Sending the same document to pre-programmed parties
1
Insert the document FACE DOWN.
If necessary, press or repeatedly to select the desired resolution (p. 28).
2
Press .
Display:
3
Press or until the following is displayed.
4
Press .
The document will be fed into the unit and
scanned into memory. The unit will then transmit the data to each station, calling each number sequentially.
After transmission, the stored document will be erased automatically, and the unit will automatically print a broadcast sending report
(see below).
SET
<BROADCAST> SEND:PRESS SET
DIRECTORY[+ -]
FACE DOWN
STOP
Display
SET
Note:
If you select the “FINE”, “SUPER FINE” or “PHOTO” resolution, the number of pages that the unit can transmit will decrease.
If the document exceeds the memory capacity (p. 73), sending will be canceled.
If one of the stations is busy or does not answer, the station will be skipped. All skipped stations will be redialed up to 2 times after all of the other stations have been called.
To cancel the broadcast setting
1. Press while the unit displays the
following message.
Display:
The display will show the following.
2. Press .
SET
SEND CANCELED? YES:SET/NO:STOP
BROADCASTING
STOP
NO. 01
02 03 04
Mike Peter Sam Kim
USAGE TIME
01'10 01'08 01'09 01'10
004'37
PAGES
02 02 02 02
008
OK OK OK OK
START TIME
Jan. 10 2001 09:36AM
YOUR LOGO : YOUR FAX NO. :
Jan.10 09:31AM Jan.10 09:33AM Jan.10 09:34AM Jan.10 09:35AM
TOTAL
RESULT
OTHER FACSIMILE
BROADCAST REPORT
Sample of a broadcast sending report
Page 36
36

Receiving Faxes

Setting the unit to receive faxes!
How you
want the unit
to receive
calls
You have to
set this.
This is how
the unit will
operate.
You have a separate telephone line just for faxes.
FAX ONLY mode (p. 39)
Turn AUTO ANSWER on by pressing .
AUTO ANSWER
When receiving calls:
All incoming calls will be answered as faxes.
Page 37
37
Receiving Faxes
With a PC
If you have a computer attached to the same telephone line, see page 43.
Other
options
You need to subscribe to Distinctive Ring Service.
Setting the Distinctive Ring pattern (feature
#31 on page 53)
Select the same ring pattern assigned to the facsimile number. (Default setting is B.)
A:
Standard ring (one long ring)
B:
Double ring (two short rings)
C:
Triple ring (short-long-short rings)
D:
Other triple ring (short-short­long rings)
To the same line
2-number example
Telephone No. (555-1111)
Facsimile No. (555-1333)
Page 38
38
Receiving Faxes
1
When the unit rings, lift the handset to answer the call.
2
When: —document reception is required, —a fax calling tone (slow beep) is heard, or —no sound is heard, press .
3
Replace the handset.
The unit will start fax reception.
CONNECTING.....
FAX/START
Display
STOP
FAX/START
AUTO ANSWER
To stop receiving
Press .
Friendly reception feature
When you answer a call and hear a fax calling tone (slow beep), the unit will automatically start fax reception.
If this feature is not required, set feature #46 to off (p. 54).
STOP
TEL mode! (answering all calls manually)
If the arrow () is shown on the right of the display, turn it off by pressing .
Display:
ON
TEL MODE
AUTO ANSWER
Note:
If you do not answer the call within 10 rings, the unit will temporarily switch to the fax and the caller can send a document.
Up to 30 sheets of printed paper can be held. Remove the printed paper before it exceeds 30 sheets.
Fax reception in memory
When a printing problem is detected, the unit will temporarily store the received document into memory. While the document is in memory: —the display will show an error message and the
following message alternately,
Display:
—slow beeps will sound if feature #44 is set to on
(p. 54).
Follow the instructions on pages 57 and 58 to solve the problem.
For memory capacity, see page 73.
FAX IN MEMORY
Activating TEL mode
Receiving a fax manually
Page 39
39
Receiving Faxes
Display
SET
AUTO ANSWER
If you have a telephone line just for faxes, we recommend the following setup.
Example: One telephone line is used for phone calls and a separate telephone line for faxes.
FAX ONLY mode! (all calls are received as faxes)
1
Set feature #77 to “FAX ONLY” (p. 55).
2
If the arrow () is not shown on the right of the display, turn it on by pressing
.
The display will show the number of rings before the unit answers a call in FAX ONLY mode.
Display:
3
If you wish to change the ring count setting, press or until the desired number is displayed, and press .
ON
When receiving calls, the unit will automatically answer all calls and only receive fax documents.
PICKUP & RCV FAX AFTER 3 RINGS[±]
AUTO ANSWER
Line 1 – Phone calls
Line 2 – Faxes
Only a fax machine is connected.
Activating FAX ONLY mode
Note:
If the arrow () is already shown on the right of the display and you wish to change the ring count, turn the arrow off once then on again by pressing and follow the instructions in step 3.
This mode should not be used with a telephone line which is used for both phone calls and faxes. Fax communication will be attempted even if someone is trying to call you.
AUTO ANSWER
SET
Page 40
40
Receiving Faxes
TEL/FAX mode! (receiving phone calls with ring signals and faxes without ring signals when you are near the unit)
Note:
The fax machine will display the following when a call is received.
Display:
The ringer should be on (p. 19).
If the ring detection (feature #31 on page 53) is set and a different ring pattern is received, the unit will not receive the fax automatically.
INCOMING CALL
Use this mode when you are always near the fax machine, and want to receive faxes without the unit ringing. When a call is received, the fax machine will work as follows. To set TEL/FAX mode, see below.
To set TEL/FAX mode
1. Set feature #77 to “TEL/FAX” (p. 55).
2. If the arrow (▼) is not shown on the right of the
display, turn it on by pressing
.
Display:
ON
AUTO ANSWER
The fax machine will not ring.
“TEL/FAX delayed ring count”
The call is connected.
Phone call
Fax calling tone*
A call is received.
The fax machine will automatically receive documents without ringing.
Answer the call.
If the call is not answered, the fax
machine will activate the fax function for a case in which the other party’s fax machine does not send a fax calling tone.
The fax machine will ring up to 3 times.
“Silent fax recognition ring count”
The calling party
will hear a different ring back tone.
Page 41
41
Receiving Faxes
When an extension telephone is connected
TEL/FAX delayed ring count
The number of rings generated before the fax machine answers depends on the setting of feature #78 on page 55. The fax machine will not generate an audible ring during this time.
Silent fax recognition ring count
The fax machine generates audible rings to indicate that it is receiving a phone call. The number of rings generated depends on the setting of feature #30 on page 53. This signal will not ring at an extension telephone.
Phone call
The fax machine will not ring, but the extension telephone will ring
twice.
“TEL/FAX delayed ring count”
The call is connected.
Fax calling tone*
A call is received.
The fax machine will automatically receive documents without ringing.
Answer the call.
If the call is not answered, the fax
machine will activate the fax function for the other party’s fax machine that does not send a fax calling tone.
The extension telephone will not ring but the fax machine will ring up to 3 times.
“Silent fax recognition ring count”
0
The calling party will hear a different ring back tone.
You can answer the call with the extension telephone.**
1. Lift the handset.
2. Enter (default code) while the
ring back tone is heard.
The code number can be changed
in feature #49 (p. 54).
Ring
Ring
Ring
Ring Ring
* A fax calling tone is automatically generated by
the sending fax machine. Some fax machines do not have this capability.
** This feature may not function depending on the
type of an extension telephone. If the fax machine activates the fax function, press on the fax machine in step 2 to talk with the calling party.
STOP
Page 42
42
Receiving Faxes
1
Connect the answering machine.
Using the unit with an answering machine!
Setting up the fax machine and an answering machine
2
Set the number of rings on the answering machine to less than 4.
This will allow the answering machine to answer the call first.
3
Record a greeting message on the answering machine.
Example:
“This is (your name, business and/or telephone number). We are unable to answer the phone right now. To send a fax, start transmission. To leave a message, please speak after the beep. Thank you.”
We recommend you record your message around 10 seconds long and not to pause for more than 4 seconds during the message. Otherwise, both machines will not function correctly.
4
Activate the answering machine.
5
Set the receive mode of the fax machine to TEL mode (p. 38) or FAX ONLY mode (p. 39).
If you set to FAX ONLY mode, set the ring count in FAX ONLY mode to “5 EXT.TAM” (feature #06 on page 50). Using FAX ONLY mode will allow you to receive
faxes if the answering machine is full.
6
Check the remote access code of the answering machine and program the same code into the remote operation ID of the fax machine. See feature #12 on page 51.
Telephone line cord (not included)
Answering machine (not included)
Remove the stopper and connect the cord.
Page 43
43
Receiving Faxes
How the fax machine and answering machine work
Receiving phone calls
The answering machine will record voice messages automatically.
Receiving faxes
The fax machine will receive documents automatically when the machine detects a fax calling tone.
Receiving a voice message and fax document in one call
The answering machine will record the voice message first. The fax machine will then be activated by the caller’s request and will receive the document.
Note:
Every time the fax machine receives a document, a silent pause or fax tone may be recorded on the answering machine.
Receiving a voice message and fax document in one call
The caller can leave a voice message and send a fax document during the same call. Inform the caller of the following procedure beforehand.
1. The caller calls your fax machine.
The answering machine will answer the call.
2. The caller can leave a message after the greeting message.
3. The caller presses (pre-selected fax activation code).
The fax machine will activate the fax function.
4. The caller presses the start button to send a document. Note:
The fax activation code can be changed in feature #41 (p. 54).
If the wrong fax activation code is entered, the caller must wait at least 5 seconds to reenter the correct code.
9
Using the unit with an answering machine and computer!
Wall jack
Computer
Wall jack
Answering machine
EXT
We recommend you use separate wall jacks for the unit and the computer.
Note:
Set the fax machine to TEL mode.
The device which has the shortest ring count will answer a call first.
If you use your computer as an answering machine, connect the telephone line cord from the EXT jack to the computer.
Page 44
44
Receiving Faxes
Extension telephone!
To the EXT jack or the same line
Extension telephone
Note:
You can change the fax activation code in feature #41 (p. 54).
If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press on the fax machine.
Important:
Use a touch tone telephone as the extension telephone and enter the fax activation code firmly.
FAX/START
1
When the extension telephone rings, lift the handset of the extension telephone.
2
When: —document reception is required, —a fax calling tone (slow beep) is heard, or —no sound is heard, press (pre-selected fax activation code) firmly.
3
Hang up the handset.
The fax machine will start reception.
9
Page 45
45
Receiving Faxes
Pager call - when the unit receives a fax!
This feature allows your unit to call your pager when your unit receives a fax document.
1
Press .
Display:
2
Press , then .
3
Press or to select “ON”.
If this feature is not required, select “OFF”.
4
Press .
5
Enter your pager number up to 30 digits.
Example:
6
Press .
7
Enter your pager access code up to 10 digits if required.
Example:
8
Press .
The default code 07734 will show “Hello!” on your pager.
If you want to change this message, enter your message up to 30 digits.
Example:
MSG.=5555
MSG.=07734
SET
PIN=12345678
PIN=
SET
NO.=12025551234
NO.=
SET
FAX PAGER CALL MODE=ON [±]
FAX PAGER CALL MODE=OFF [±]
7 0
SYSTEM SET UP PRESS NAVI.[I H]
MENU
SET
Display
MENU
MONITOR
5555
Pager
Your pager will display the message you entered in step 8. (For example: 5555)
When your pager receives a pager call
Note:
If
you have subscribed to a Caller ID service, your pager will display the caller’s telephone number instead of the message.
9
Press .
The unit will dial the stored number.
10
Check that your pager received the pager test call.
11
Press .
MONITOR
PAGER TEST
SET
Page 46
46

Copying

Making a copy!
The unit can make single or multiple copies (up to 40).
1
Adjust the width of the document guides to the size of the document.
2
Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document.
If necessary, press or repeatedly to select the desired resolution (see below).
Make sure the handset is on the cradle.
3
Press .
Display:
If necessary, enter the number of copies (up to 40).
4
Press .
The unit will start copying.
START
NUMBER=1 OR PRESS NAVI.
H
NUMBER=1 COPY:PRESS START

COPY

!!!STANDARD
PRESS NAVI.[+ -]
FACE DOWN
Display
Document guides
COPY
STOP
START
To stop copying
Press .
STOP
To select the resolution
Select the desired resolution according to the type of document.
FINE: For printed or typewritten originals with
small printing.
SUPER FINE:
For originals with very small
printing.
PHOTO:
For originals containing photographs.
If you select “STANDARD”, copying will be done
using “FINE” mode.
Note:
Any transmittable document can be copied (p. 30).
Convenient way to make a copy!
The following settings are available before you start copying.
Enlargement (p. 47)
Reduction (p. 47)
Collation (sort) (p. 48)
Resolution (p. 48)
Quick scan (p. 48)
Page 47
47
Copying
Enlarged copyOriginal documentOriginal document
Example of a 200% enlarged copy
Area to be enlarged
B C
F G
A B C D
E F G H
Enlarged copy
Example of a 150% enlarged copy
B C
F G
A B C D
E F G H
Area to be enlarged
Note:
If the appropriate reduction rate is not programmed, the document may be divided and the top of the second sheet will be deleted.
To enlarge a document
1. Press in step 3 on page 46.
Display:
2. Press to select “150%” or “200%”.
The unit will only enlarge the center most part of the document, printing it on two pages.
ZOOM 100%[+ -]
<COLLATE>
H
Letter = 216 mm x 279 mm (81/2"x 11") Legal = 216 mm x 356 mm (81/2"x 14") A4 = 210 mm x 297 mm (81/4"x 1111/16")
To reduce a document
1. Press in step 3 on page 46.
Display:
2. Press to select “92%”, “86%” or “72%”.
See below for the recommended reduction rates.
ZOOM 100%[+ -]
<COLLATE>
H
Size of original document
Letter
Setting
100% (default)
92% 86% 72%
Size of recording paper
Letter Letter Letter
Letter
A4 A4
Legal
Legal Letter, A4, Legal
Page 48
48
Copying
Quick scan feature
The unit can scan the document into memory before copying. This feature is helpful when you want to remove the document for other uses. To activate this feature, see feature #34 on page 53. After storing, the unit will copy the document.
Note:
If the document exceeds the memory capacity (p. 73), copying will be canceled and this feature may be turned OFF automatically.
Collated pages
4
3
2
1
4
3
2
1
Uncollated pages
1
1
2
2
3
3
4
4
To collate multiple copies
The unit can collate multiple copies in the same order as the original document pages.
Example: Making two copies of a 4-page original document
Note:
The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages.
After copying, the collating feature will turn off automatically.
1. Press two times in step 3 on page 46. Display:
2. Press or repeatedly to select “COLLATE ON”.
COLLATE ON [+ -]
<RESOLUTION>
H
COLLATE OFF[+ -]
<RESOLUTION>
H
To select the resolution according to the type of document
You can select the resolution after pressing in step 3 on page 46.
For further details about the resolution, see page 46.
1. Press three times in step 3 on page 46. Display:
2. Press or repeatedly to select the desired resolution.
STANDARD!![+ -]
<NUMBER>H
COPY
Page 49

Features Summary

49
The unit provides various programming features. Program the desired settings by referring to the programming tables (p. 50–55).
1
Press .
Display:
2
Select the feature you wish to program.
For basic features (p. 50, 51): Press or until the desired feature is displayed.
For advanced features (p. 52–55): Press or until the following is displayed.
Press and press or until the desired feature is displayed.
The current setting of the feature will be displayed.
3
Press or until the desired setting is displayed.
This step may be slightly different depending on the feature.
4
Press .
The setting you selected is set.
5
To exit programming, press .
MENU
SET
SET
ADVANCED MODE
PRESS SET
SYSTEM SET UP PRESS NAVI.[IH]
MENU
Programming!
Display
MENU
SET
General programming method
Another programming method
You can select a feature by directly entering the program code (# and 2-digit number) instead of using or
in step 2.
1.Press
.
2.Press and the 2-digit code number.
3.Follow steps 3 to 5 above.
See programming tables for code numbers (p. 50–55).
To cancel programming
Press to exit the program.
MENU
MENU
Page 50
Features Summary
50
How to set menu options
1. Press .
2. Press or until the desired feature
is displayed.
3. Press or until the desired setting is displayed.
4. Press .
5. Press .
MENU
SET
MENU
Note:
Step 3 may be slightly different depending on the feature.
See page 49 for more details.
Basic features!
Programming table
Code
#01
To set the date and time.
SET DATE & TIME
PRESS SET
mm/dd/yy
hh:mm (2 digits for each entry)
See page 15 for details.
See page 16 for details.
See page 18 for details.
“ERROR”: The sending report will be printed only when fax transmission fails. “ON”: The sending report will be printed out after every transmission.
#02
To set your logo.
YOUR LOGO
PRESS SET
(Up to 30 characters)
Display & Feature Settings How the unit operates
#03
To set your facsimile telephone number.
YOUR FAX NO.
PRESS SET
(Up to 20 digits)
#04
To print and check the sending report for fax transmission results (p. 31).
SENDING REPORT MODE=ERROR [±]
ERROR
ON
OFF
(The default setting is in bold type.)
This setting is also available after activating FAX ONLY mode (p. 39). If you are using the unit with an answering machine, set to “5 EXT.TAM” (p. 42).
#06
To change the number of rings before the unit answers a call in FAX ONLY mode
FAX RING COUNT RINGS=3 [±]
1, 2, 3, 4,
5 EXT.TAM
The following method of programming is applied except features #01, #02 and #03. For features #01, #02 and #03, refer to the programming table below.
Page 51
Features Summary
51
Code Display & Feature Settings How the unit operates
ON / ID=11
OFF
#12
If you are using the unit with an answering machine, activate this feature, and set the remote activation ID to secure the remote operation for the answering machine.
REMOTE TAM ACT. MODE=OFF [±]
To select “ON” and enter ID:
1. Press .
2.
Press or
and select this
feature.
3.
Press or
to select “ON”.
4. Press .
5. Enter your ID from 1 to 5 digits,
using 0–9, and #.
6. Press .
7. Press .
MENU
SET
SET
MENU
#13
If you cannot dial, change the setting depending on your telephone line service.
DIALING MODE MODE=TONE [±]
TONE
PULSE
(The default setting is in bold type.)
“TONE”: For tone dial service. “PULSE”: For rotary pulse dial service.
You can select the
ringer pattern
. The
selected
ringer pattern
will sound
while setting.
#17
To set the ringer pattern.
RINGER PATTERN MODE=A [±]
A
B C
Page 52
Features Summary
52
Advanced features!
How to set menu options
Programming table
Code
#22
To print the journal report automatically for fax communications.
AUTO JOURNAL MODE=ON [±]
ON
OFF
To send a document:
1. Insert the document.
2. Follow steps 1 and 2 above.
3.
Press or
to select “ON”.
4. Press .
5. Enter the fax number.
6. Press .
7. Enter the transmission start time.
Press to select “AM” or “PM”.
8. Press .
9. Press .
To cancel after programming, press then
.
SET
STOP
MENU
SET
SET
SET
“NEXT FAX”: This setting is effective only for the next attempted fax transmission. After transmission, the unit will return to the previous setting. “ERROR”: When the previous fax transmission fails and you redial the same number.
This feature is not available for broadcast transmission.
The calling charge may be higher.
#23
If you have difficulty sending an overseas fax, activate this feature before starting transmission. This feature makes sending documents easier as the transmission speed is slowed down.
OVERSEAS MODE MODE=ERROR [±]
Display & Feature Settings How the unit operates
#25
To send a fax automatically at a specified time. This allows you to take advantage of low-cost calling hours offered by your telephone company.
The setting can be reserved to take place up to 24 hours in advance.
DELAYED SEND MODE=OFF [±]
NEXT FAX
ERROR
OFF
ON /
fax no. /
hh:mm
OFF
(The default setting is in bold type.)
“ON”: The unit will print the journal report automatically after every 30 new fax communications (p. 31).
Note:
Step 3 may be slightly different depending on the feature.
See page 49 for more details.
1. Press .
2. Press or until the following is
displayed.
Press and press or until the desired feature is displayed.
SET
ADVANCED MODE
PRESS SET
MENU
#26
To print the Caller ID list automatically.
AUTO CALL. LIST MODE=ON [±]
ON
OFF
“ON”: The unit will print the Caller ID list automatically after every 30 new calls (p. 25).
3. Press or until the desired setting is displayed.
4. Press .
5. Press .
MENU
SET
Page 53
Features Summary
53
A, B, C, D
OFF
#31
If you subscribe to a Distinctive Ring Service (Identa-Ring) from your telephone company, activate this feature. This feature is also required for voice mail service.
RING DETECTION MODE=B [±]
Select the ring pattern to be assigned to the facsimile number. A: Standard ring (one long ring) B: Double ring (two short rings) C: Triple ring (short-long-short rings) D: Other triple ring (short-short-long
rings)
For more information about telephone services, contact your telephone company.
Code Display & Feature Settings How the unit operates
(The default setting is in bold type.)
See pages 40 and 41 for details.
#30
3, 4, 5, 6
To change the number of rings when the unit detects a phone call in TEL/FAX mode.
SILENT FAX RING RINGS=3 [±]
#34
ON
OFF
“ON”: The unit will store the documents first and release them.
If the document exceeds the memory capacity (p. 73), sending/copying will be canceled and this feature may be turned to OFF automatically.
To scan the document into memory before sending/copying. This is helpful when you want to remove the document for other uses.
QUICK SCAN MODE=OFF
#39
To adjust the display contrast.
LCD CONTRAST MODE=NORMAL [±]
NORMAL
DARKER
“NORMAL”: For normal contrast “DARKER”: Used when the display contrast is too light.
#40
ON
OFF
If the other party’s fax machine does not send a fax calling tone, select “ON”. The unit detects a silent pause and activates the fax function.
If you use an answering machine to give greeting messages and record incoming messages on a single cassette tape, select “OFF”.
#36
If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce and print the document. Select the desired reduction rate.
RCV REDUCTION MODE=92% [±]
100%
92%
86%
72%
Legal
Setting
Recording paper Original document
100% Legal Letter, A4
92%
Letter Letter
Legal Legal 86% Letter A4 72% Letter
If you use the unit with an answering machine and wish to receive faxes from older model fax machines, activate this feature.
SILENT DETECT. MODE=OFF [±]
Page 54
Features Summary
54
Code Display & Feature Settings How the unit operates
#44
To alert you with beeps when a received document is stored into memory due to a problem.
RECEIVE ALERT MODE=ON [±]
If you hear slow beeps, clear the printing problem or supply paper to print the stored document. The beeps will stop.
#46
To receive a fax automatically when you answer a call and hear a fax calling tone (slow beep).
FRIENDLY RCV MODE=ON [±]
ON
OFF
“ON”: You do not have to press
for fax reception.
FAX/START
#41
If you use an extension telephone and wish to use it to receive a fax, activate this feature, and enter the code (p. 44).
FAX ACTIVATION MODE=ON [±]
ON / CODE= 9
OFF
1.
Follow steps 1 and 2 above.
2.
Press or
to select “ON”.
3. Press .
4. Enter your code from 2 to 4 digits,
using 0–9 and .
5. Press .
6. Press .
Do not enter “0000”.
MENU
SET
SET
(The default setting is in bold type.)
ON
OFF
#49
To answer a call with an extension telephone in TEL/FAX mode (p. 41).
AUTO DISCONNECT MODE=ON [±]
ON / CODE= 0
OFF
1. Follow steps 1 and 2 above.
2.
Press or
to select “ON”.
3. Press .
4. Enter your code from 2 to 4 digits,
using 0–9 and .
5. Press .
6. Press .
MENU
SET
SET
How to set menu options
Note:
Step 3 may be slightly different depending on the feature.
See page 49 for more details.
Advanced features (cont.)!
Programming table (cont.)
1. Press .
2. Press or until the following is
displayed.
Press and press or until the desired feature is displayed.
SET
ADVANCED MODE
PRESS SET
MENU
3. Press or until the
desired setting is displayed.
4. Press .
5. Press .
MENU
SET
Page 55
Features Summary
55
Code Display & Feature Settings How the unit operates
(The default setting is in bold type.)
See page 45 for details.
#70
If you have a pager and wish to know when your unit receives a fax, activate this feature.
FAX PAGER CALL MODE=OFF [±]
ON
OFF
#77
To change the receive mode in the AUTO ANSWER setting.
AUTO ANSWER MODE=FAX ONLY[±]
FAX ONLY
TEL/FAX
“FAX ONLY”: Facsimile only mode (p. 39) “TEL/FAX”: Telephone/Facsimile mode (p. 40, 41)
#78
If you use an extension telephone in TEL/FAX mode, select the desired number of rings of the extension telephone.
TEL/FAX RING RINGS=2 [±]
1, 2, 3, 4
#80
To reset on advanced features to their default settings.
SET DEFAULT RESET=NO [±]
YES
NO
See pages 40 and 41 for details.
1. Follow steps 1 and 2 on page 54.
2. Press or to select
“YES”.
3. Press .
4. Press again.
5. Press .
MENU
SET
SET
You can confirm the status of the other party’s machine.
If the ring back tone continues, the other party’s machine may not be a facsimile or may have run out of paper. Check with the other party.
The connecting tone volume cannot be adjusted.
#76
If you often have trouble when sending a fax, this feature allows you to hear connecting tones: fax tone, ring back tone and busy tone.
CONNECTING TONE MODE=ON [±]
ON
OFF
Page 56
56

Error Messages

For fax advantage assistance, call 1-800-435-7329.
Reports!
Communication message
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOT RESPOND
PRESSED THE STOP KEY
OK
40–42 46–52 58, 65 68, 72
FF 43
44
54 59 70
A transmission or reception error occurred. Try again or check with the other party.
A line problem occurred. Connect the telephone line cord to a different jack and try again.
An overseas transmission error occurred. Try using the overseas mode of feature #23 (p. 52).
The document is jammed. Remove the jammed document (p. 66).
A transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.
The document was not received due to memory being full.
The document was not fed into the unit properly. Reinsert the document and try again.
The other party’s fax machine is busy or has run out of recording paper. Try again.
The document was not fed properly. Reinsert the document and try again.
The other party’s fax machine rings too many times. Send the fax manually – dial the number, confirm the fax tone, and press .
The other party’s machine is not a facsimile. Check with the other party.
The number you dialed is not in service.
was pressed and fax communication was
canceled.
Fax communication was successful.
STOP
FAX/START
Error
code
Cause & solution
If your unit cannot send a fax, check the following: —the number you dialed is correct, —the other party’s machine is a facsimile. If the problem remains, correct it by following the communication message printed on the sending and journal reports (p. 31).
Page 57
57
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Display message Cause & solution
There is something wrong with the unit. Contact our service personnel.
CALL SERVICE2
CALL SERVICE
The document was not fed into the unit properly. Reinsert the document. If misfeeding occurs frequently, clean the document feeder rollers (p. 67) and try again.
CHECK DOCUMENT
Memory (telephone numbers, parameters, etc.) has been erased. Re-program.
CHECK MEMORY
The covers are open. Close them.
The ink film is empty. Replace the ink film with a new one (p. 10, 11).
The ink film is not installed. Install it (p. 10, 11).
The ink film is slack. Tighten it (see step 7 on page 11).
CHECK FILM
COVER OPEN
The recording paper is not installed or the unit has run out of paper. Install paper and press to clear the message.
The recording paper is not fed into the unit properly. Reinstall paper (p. 13) and press to clear the message.
The recording paper has jammed near the recording paper entrance. Clear the jammed paper (p. 64) and press to clear the message. Do not install folded or heavily curled paper.
SET
SET
SET
CHECK PAPER
The unit has a document in memory. See the other displayed message instructions to print out the document.
FAX IN MEMORY
The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper or clear the jammed paper.
When performing memory transmission, the document being stored exceeds the memory capacity of the unit. Transmit the entire document manually.
FAX MEMORY FULL
There is no space to store new stations in the directory. Erase unnecessary stations (p. 21).
DIRECTORY FULL
When making a copy, the document being stored exceeds the memory capacity of the unit. Press to clear the message. Divide the document into sections.
STOP
MEMORY FULL
(continued)
Page 58
58
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display message Cause & solution
The document is jammed. Remove the jammed document (p. 66).
Attempted to transmit a document longer than 600 mm. Press
to remove the document. Divide the document into two
or more sheets and try again.
STOP
REMOVE DOCUMENT
The other party’s fax machine is busy or has run out of recording paper. Try again.
NO FAX REPLY
A recording paper jam occurred. Clear the jammed paper (p. 64).
PAPER JAMMED
The unit is checking that there is no slack on the ink film. Wait for a while.
PLEASE WAIT
The other party’s fax machine is busy or has run out of recording paper. Try again.
REDIAL TIME OUT
A transmission error occurred. Try again.
TRANSMIT ERROR
The unit is too hot. Let the unit cool down.
UNIT OVERHEATED
There is something wrong with the modem circuit. Contact our service personnel.
MODEM ERROR
Page 59
59

Operations

For fax advantage assistance, call 1-800-435-7329.
When a function does not work, check here before requesting help!
General
Problem
I cannot make and receive calls.
I cannot make calls.
The unit does not work.
The unit does not ring. The unit displays the following
message though the paper is inserted.
The other party complains they only hear a fax tone and cannot talk.
The button does not function properly.
The receive mode does not function properly.
During programming, I cannot enter the code or ID number.
The ink film runs out quickly.
The unit beeps.
REDIAL/PAUSE
CHECK PAPER
The power cord or telephone line cord is not connected. Check the connections (p. 14).
If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.
The dialing mode setting is wrong. Change the setting of feature #13 (p. 51).
Disconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.
The ringer volume is set to off. Adjust it (p. 19).
The paper is inserted halfway. Insert it correctly (p. 13) and press to clear the message.
FAX ONLY mode is set. Tell the other party the number is only used for faxes.
Change to TEL mode (p. 38) or TEL/FAX mode (p. 40).
If this button is pressed during dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed.
A Distinctive Ring pattern of feature #31 is set (p. 53).
TEL/FAX mode is set (p. 40, 41).
All or part of the numbers are the same. Change the code or ID number of features #12 (p. 51), #41 (p. 54) and #49 (p. 54).
The HELP printing function, copy function, and reports also use ink film.
Recording paper or ink film has run out. Press to stop the beeps and install paper/ink film.
STOP
SET
Cause & solution
Page 60
60
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – sending
Problem
The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (p. 14).
The other party’s fax machine is busy or has run out of recording paper. Try again.
The other party’s machine is not a facsimile. Check with the other party.
The other party’s fax machine rings too many times. Send the fax manually – dial the number, confirm the fax tone, then press .
If your line has special telephone services such as call waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have these services.
The extension telephone on the same line is off the hook. Hang up the extension telephone and try again.
Try copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.
The glass or rollers are dirty. Clean them (p. 67).
Use the overseas transmission mode of feature #23 (p. 52).
Add two pauses at the end of the telephone number or dial manually.
FAX/START
Cause & solution
I cannot send documents.
The other party complains that letters on their received document are distorted or not clear.
The other party complains that dirty patterns or black lines appear on their received document.
I cannot send a fax overseas.
I cannot receive documents.
I cannot receive documents automatically.
The display shows the following message, but faxes are not received.
CONNECTING.....
Fax – receiving
Problem
The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (p. 14).
The receive mode is set to TEL mode. Set to FAX ONLY mode (p. 39) or TEL/FAX mode (p. 40).
The time taken to answer the call is too long. Decrease the number of rings of features #06 (p. 50), #30 (p. 53) and #78 (p. 55).
The incoming call is not a fax. Change the receive mode to TEL mode (p. 38).
Cause & solution
(continued)
Page 61
61
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – receiving (cont.)
Problem
If a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (p. 53).
The other party placed the document in their fax machine the wrong way. Check with the other party.
The glass or rollers are dirty. Clean them (p. 67).
The other party sent a faint document. Ask them to send a clearer copy of the document.
The thermal head is dirty. Clean it (p. 68).
Some paper has instructions recommending which side to print on. Try turning the paper over. We recommend smooth paper such as Hammermill Jet Print for clearer printing.
You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as Hammermill Jet Print for clearer printing.
R
R
Cause & solution
A blank sheet is ejected.
A white line or a dirty pattern appears on your recording paper.
The printing quality is poor.
I cannot select the desired receive mode.
The other party complains that they cannot send a document.
Receive mode
Problem
If you want to set FAX ONLY or TEL/FAX mode: —select the desired mode using feature #77 (p. 55), and —press to turn on the arrow (▼) on the
right of the display.
Display:
ON
If you want to set TEL mode: —press to turn off the arrow (▼) on the
right of the display.
ON
The unit is not in AUTO ANSWER mode. Press
to turn on the arrow (▼) on the right of
the display.
ON
AUTO ANSWER
AUTO ANSWER
AUTO ANSWER
Cause & solution
Page 62
Using an answering machine
Problem
Your greeting message on the answering machine is too long. Shorten the message (up to 10 seconds).
The answering machine rings too many times. Set to 1 or 2 rings.
Check if the answering machine is turned on and connected to the fax machine properly (p. 42).
Set the number of rings on the answering machine to 1 or 2.
The remote access code on your answering machine is the same as your fax activation code. Set a different number for features #12 (p. 51) and #41 (p. 54).
You did not program your remote access code in your fax machine correctly. Program the same code that is programmed on the answering machine to the fax machine with feature #12 (p. 51).
The code may include “#” which is used for certain features provided by telephone companies. Change the code on the answering machine to another number which does not include “#”. Also change the code of the fax machine with feature #12 (p. 51).
Your answering machine has run out of recording tape. Rewind the tape to record messages.
You set the answering machine to only give a greeting message.
Cause & solution
I cannot receive documents automatically.
I cannot receive voice messages.
I cannot retrieve recorded voice messages on the answering machine from a remote location.
I pressed the remote access code to access the answering machine remotely, but the line was disconnected.
Callers complain that they cannot send a document.
62
Operations
For fax advantage assistance, call 1-800-435-7329.
Copying
Problem
You cannot make a copy during programming. Make the copy after programming or stop programming.
The glass or rollers are dirty. Clean them (p. 67).
The thermal head is dirty. Clean it (p. 68).
Some paper has instructions recommending which side to print on. Try turning the paper over. We recommend smooth paper such as Hammermill Jet Print for clearer printing.
You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as Hammermill Jet Print for clearer printing.
R
R
Cause & solution
The unit does not make a copy.
A black line, a white line or a dirty pattern appears on the copied document.
The copied image is distorted. The printing quality is poor.
ABC
Original
Copy
Page 63
63
Operations
For fax advantage assistance, call 1-800-435-7329.
If a power failure occurs!
The unit will not function.
Fax transmission and reception will be interrupted.
If delayed transmission of feature #25 (p. 52) is programmed and the start time has passed during a power failure, transmission will be attempted soon after power is restored.
If fax documents are stored in memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in memory have been erased.
Sample of a power down report
NO. 01 <FAX # NOT AVAIL.>
MODE
RCV
PAGES
01
MEMORY RECEIVE
YOUR LOGO : YOUR FAX NO. :
RESTARTED AT:Jan. 05 2001 04:31AM
FUNCTION
OTHER FACSIMILE
<< WARNING >> CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN. FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.
POWER DOWN REPORT
Page 64
64

Jams

For fax advantage assistance, call 1-800-435-7329.
Recording paper jam!
1
Open the front cover by pulling up the center part.
If the unit does not eject any recording paper during fax reception or copying, the recording paper has jammed and the display will show the following message.
Display:
Remove the jammed paper as follows.
PAPER1JAMMED
Center part
Front cover
2
Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit.
Back cover open button (green)
OR
Back cover open lever (green)
4
Remove the jammed recording paper.
Page 65
65
Jams
For fax advantage assistance, call 1-800-435-7329.
6
Close the back cover securely by pushing down on the dotted area at both ends ( ). Close the front cover securely ( ).
2
1
Page 66
66
Jams
For fax advantage assistance, call 1-800-435-7329.
Document jams – sending!
1
Open the front cover by pulling up the center part.
2
Remove the jammed document carefully.
3
Close the front cover securely.
Center part
Front cover
Jammed document
Note:
Do not pull out the jammed paper forcibly before opening the front cover.
If the unit does not release the document during feeding, remove the jammed document as follows.
Page 67
67

Cleaning

For fax advantage assistance, call 1-800-435-7329.
Document feeder rollers
Rubber flap
Glass
Center part
Front cover
Document feeder!
1
Disconnect the power cord and the telephone line cord.
2
Open the front cover by pulling up the center part.
3
Clean the document feeder rollers and rubber flap with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly.
4
Clean the glass with a soft dry cloth.
5
Close the front cover securely.
6
Connect the power cord and the telephone line cord.
Power cord
Telephone line cord
If misfeeding occurs frequently or if dirty patterns or black bands appear on a transmitted document or on the original of a copied document, clean the document feeder.
Caution:
Do not use paper products, such as paper towels or tissues, to clean the inside of the unit.
Page 68
68
Cleaning
For fax advantage assistance, call 1-800-435-7329.
Thermal head!
1
Disconnect the power cord and the telephone line cord.
2
Open the front cover by pulling up the center part.
3
Open the back cover by pushing the back cover open button (green) or pushing the back cover open lever (green).
4
Clean the thermal head with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly.
Do not touch the black sheets on the thermal head.
5
Close the back cover securely by pushing down on the dotted area at both ends. Close the front cover securely.
6
Connect the power cord and the telephone line cord.
Page 69
69

Printed Reports

Reference lists and reports!
SET
Display
MENU
STOP
1
Press three times.
Display:
2
Press or until the desired item is displayed.
3
Press to start printing.
To stop printing, press .
After printing, the printed item will be displayed.
4
Press .
MENU
STOP
PRINTING
SET
CALLER ID LIST
PRESS SET
BROADCAST LIST
PRESS SET
PRINTER TEST
PRESS SET
JOURNAL REPORT
PRESS SET
TEL NO. LIST
PRESS SET
SETUP LIST
PRESS SET
PRINT REPORT PRESS NAVI.[
IH
]
MENU
You can print out the following lists and reports for your reference.
Setup list: provides you with the current settings of the basic and advanced programming features (p. 50–55).
Telephone number list: provides you with names and telephone numbers which are stored in the directory.
Journal report: keeps records of fax transmission and reception. This report will be printed automatically after every 30 fax communications (p. 31).
Printer test list: allows you to check the print quality of your unit. If the test print has a dirty pattern, or blurred points or lines, clean the thermal head (p. 68).
Broadcast programming list: provides you with items which are stored in the broadcast feature (p. 33).
Caller ID list: keeps records of the last 30 callers after subscribing to a Caller ID service. This report will be printed automatically after every 30 callers (p. 25).
Page 70
70

FCC Information

List of FCC requirements and information!
If required by the telephone company, inform them of the following.
FCC Registration No.:
(found on the rear of the unit)
Ringer Equivalence No.:
(found on the rear of the unit)
The particular telephone line to which the
equipment is connected.
This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company.
Ringer Equivalence Number (REN):
This REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.
In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providing that they: a) Promptly notify the customer. b) Give the customer an opportunity to correct the
problem with their equipment.
c) Inform the customer of the right to bring a
complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part
68.
The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or
alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours; such as early morning or late evenings.
This telephone provides magnetic coupling to hearing aids.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna. —Increase the separation between the equipment
and receiver.
—Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV
technician for help.
Page 71
71

Limited Warranty

Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
PANASONIC Facsimile Products Limited Warranty
In the event of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico for 6-month limited warranty from the date of original purchase.
This Limited Warranty Excludes both Labor and Parts for: batteries, antennas, ink film, toner cartridge, drum unit, ink cartridge and cosmetic parts (cabinet). Carry-in or mail-in service in the USA can be obtained during the warranty period by contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call, toll free, 1-800-HELP-FAX (1-800-435-7329) to locate a PASC Factory Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone number listed in the Servicenter Directory. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty service is rendered. This warranty only covers failures due to defects in material or workmanship which occur during normal use. The inability of this product to interface with any specific computer is not a manufacturing defect and is outside of the scope of this Limited Warranty. In no event shall the warrantor be liable by reason of such incompatibility. The warranty does not cover damages which occur in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply, lightning damage, signal reception problems, rental use of the product, or service by anyone other than a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God.
LIMITS
AND EXCLUSIONS
There are no express warranties except as listed above. THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer Satisfaction Center at the company address indicated above.
For product service
Servicenters are listed on next page.
Call toll-free 1-800-HELP-FAX (1-800-435-7329) for the location of an authorized servicenter.
For out of warranty technical support
After the warranty has expired, please contact our Continued Services Technical Support Line at 1-900-555-PANA(1-900-555-7262) for support on a fee basis.
When you ship the product
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom or problem, to the outside of the carton.
Send the unit to an authorized servicenter, prepaid and adequately insured.
Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales offices. These locations do not repair consumer products.
Have any questions? For in warranty support, CALL 1-800-HELP-FAX (1-800-435-7329) on: operating the unit, getting repair service, and/or getting supplies.
Page 72
72

Servicenter Directory

Servicenter directory!
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
As of Aug 2001
Web Site: www.panasonic.com (for customers in the USA or Puerto Rico ONLY) You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.
Factory Servicenter Locations
CALIFORNIA
6550 Katella Avenue Cypress, CA 90630
800 Dubuque Avenue S. San Francisco, CA 94080
3878 Ruffin Road Suite A San Diego, CA 92123
FLORIDA
3700 North 29
th
Avenue Suite 102 Hollywood, FL 33020
GEORGIA
8655 Roswell Road Suite 100 Atlanta, GA 30350
ILLINOIS
1709 North Randall Road Elgin, IL 60123
MASSACHUSETTS
60 Glacier Drive Suite G Westwood, MA 02090
MINNESOTA
7850-12
th
Avenue South Airport Business Center Bloomington, MN 55425
OHIO
2236 Waycross Road Civic Center Plaza Forest Park, OH 45240
PENNSYLVANIA
2221 Cabot Blvd. West Suite B Langhorne, PA19047
TEXAS
13615 Welch Road Suite 101 Farmers Branch, TX 75244
WASHINGTON
20425-84
th
Avenue South
Kent, WA98032
HAWAII
99-859 Iwaiwa Street Aiea, Hawaii 96701 Phone (808) 488-1996 Fax (808) 486-4369
To obtain technical support within the warranty period or product service, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain continued technical support after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis.
Page 73
73

Specifications

T echnical data about this product!
Applicable Lines: Public Switched Telephone Network Document Size: Max. 216 mm (81⁄2") in width / Max. 600 mm (235⁄8") in length Effective Scanning Width: 208 mm (83⁄16") Recording Paper Size: Letter: 216 mm x 279 mm (81⁄2"x 11")
Legal: 216 mm x 356 mm (81⁄2"x 14")
Effective Printing Width: 208 mm (83⁄16") Transmission Time*: Approx. 15 s/page (Original mode)** Scanning Density: Horizontal: 8 pels/mm (203 pels/inch)
Vertical: 3.85 lines/mm (98 lines/inch) –STANDARD
7.7 lines/mm (196 lines/inch) –FINE/PHOTO
15.4 lines/mm (392 lines/inch) –SUPER FINE
Halftone Level: 64-level Scanner Type: Contact Image Sensor (CIS) Printer Type: Thermal Transfer on plain paper Data Compression System:
Modified Huffman (MH), Modified READ (MR)
Modem Speed: 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback Operating Environment: 5 °C – 35 °C (41 °F – 95 °F), 20 % – 80 % RH (Relative Humidity) Dimensions (H x W x D): 185 mm x 345 mm x 269 mm (79⁄32"x 1319⁄32"x 1019⁄32") Mass (Weight): Approx. 3.1 kg (6.8 lb.) Power Consumption: Standby: Approx. 3.3 W
Transmission: Approx. 18 W Reception: Approx. 42 W
(When receiving a 20% black document)
Copy: Approx. 42 W
(When copying a 20% black document)
Maximum: Approx. 135 W
(When copying a 100 % black document)
Power Supply: 120 V AC, 60 Hz Memory Capacity: Approx. 21 pages of memory transmission
Approx. 24 pages of memory reception (Based on the ITU-T No. 1 Test Chart in standard resolution.)
** Transmission speed depends upon the contents of the pages,
resolution, telephone line conditions and capability of the other party’s machine.
** Transmission speed is based upon the ITU-T No. 1 Test Chart
and original mode. If the capability of the other party’s machine is inferior to your unit, the transmission time may be longer.
ITU-T No. 1 Test Chart
Note:
Any details given in these instructions are subject to change without notice.
The pictures and illustrations in these instructions may vary slightly from the actual product.
Page 74

Index

74
Index!
A Accessories . . . . . . . . . . . . . . . . . . . .6
Advanced features . . . . . . . . . . .52–55
Alert
(Memory reception)(Feature #44) .54
AUTO ANSWER button . . . . .36, 37, 38
Auto Answer setting (Feature #77) . .55
B Basic features . . . . . . . . . . . . . . .50, 51
Broadcast sending report . . . . . . . . .35
Broadcast transmission . . . . . . . . . . .32
C Caller ID . . . . . . . . . . . . . . . . . . . . . .23
(Calling back) . . . . . . . . . . . . . . . .24
(Storing into directory) . . . . . . . . .26
Caller ID list (Feature #26) . . . . . .25, 52
CALLER ID button . . . . . . . . . . . . . .24
Character table . . . . . . . . . . . . . . . . .17
Cleaning . . . . . . . . . . . . . . . . . . .67, 68
Collation . . . . . . . . . . . . . . . . . . . . . .48
Communication messages . . . . . . . .56
Connecting tone (Feature #76) . . . . .55
Connections . . . . . . . . . . . . . . . .14, 43
Copy . . . . . . . . . . . . . . . . . . . . . . . . .46
D Date and time (Feature #01) . . . . . . .15
Delayed transmission (Feature #25)
. .52
Delete button . . . . . . . . . . . . . . . . . .17
Dialing mode (Feature #13) . . . . . . . .51
Directory
(Making a phone call) . . . . . . . . . .22
(Selecting characters) . . . . . . . . . .17
(Sending faxes) . . . . . . . . . . . . . .29
(Storing) . . . . . . . . . . . . . . . . . . . .20
Display
(Contrast)(Feature #39) . . . . . . . .53
(Error messages) . . . . . . . . . .57, 58
Distinctive ring service
(Feature #31) . . . . . . . . . . . . . . . .53
Document jam . . . . . . . . . . . . . . . . . .66
Document size . . . . . . . . . . . . . . . . .30
E Enlarge copy . . . . . . . . . . . . . . . . . . .47
Error messages . . . . . . . . . . . . . .56–58
Extension telephone . . . . . . . . . .41, 44
F Facsimile telephone number
(Feature #03) . . . . . . . . . . . . . . . .18
Fax activation code
(Feature #41) . . . . . . . . . . . . .44, 54
Fax auto redial . . . . . . . . . . . . . . . . .29
FAX ONLY mode . . . . . . . . . . . . . . . .39
Fax receiving . . . . . . . . . . . . . . . .36, 37
Fax ring count (Feature #06) . . . . . . .50
Friendly reception (Feature #46) .38, 54
H Handset receiver volume . . . . . . . . . .19
HELP button . . . . . . . . . . . . . . . . . . . .7
Hyphen button . . . . . . . . . . . . . . . . .17
I Ink film . . . . . . . . . . . . . . . . . . . .10, 11
Insert button . . . . . . . . . . . . . . . . . . .17
J Jams . . . . . . . . . . . . . . . . . . . . . .64–66
Journal report (Feature #22) . . . .31, 52
L List
(Broadcast programming) . . . . . . .69
(Broadcast sending) . . . . . . . . . . .35
(Caller ID) . . . . . . . . . . . . . . . . . .69
(Journal) . . . . . . . . . . . . . . . . .31, 69
(Printer test) . . . . . . . . . . . . . . . . .69
(Sending) . . . . . . . . . . . . . . . . . . .31
(Setup) . . . . . . . . . . . . . . . . . . . . .69
(Telephone number) . . . . . . . . . . .69
Logo (Feature #02) . . . . . . . . . . . . . .16
M Memory reception . . . . . . . . . . . . . . .38
MONITOR button . . . . . . . . . . . . . . .27
Monitor volume . . . . . . . . . . . . . . . . .19
O Overseas mode (Feature #23) . . . . . .52
P Pager call (Feature #70) . . . . . . .45, 55
Paper jam . . . . . . . . . . . . . . . . . . . . .64
Paper tray . . . . . . . . . . . . . . . . . . . . .12
Power down report . . . . . . . . . . . . . .63
Power failure . . . . . . . . . . . . . . . . . . .63
Power supply . . . . . . . . . . . . . . . . . .73
Q Quick scan (Feature #34) . . .28, 48, 53
Page 75
Index
75
R Receiving alert (Feature #44) . . . . . .54
Receiving setting . . . . . . . . . . . . .36, 37
Recording paper . . . . . . . . . . . . . . . .13
Recording paper size . . . . . . . . . . . .73
REDIAL button . . . . . . . . . . . . . . . . .28
Reduce copy . . . . . . . . . . . . . . . . . . .47
Report
(Broadcast sending) . . . . . . . . . . .35
(Journal) . . . . . . . . . . . . . . . . .31, 69
(Sending) . . . . . . . . . . . . . . . . . . .31
Reset (Feature #80) . . . . . . . . . . . . .55
Resolution . . . . . . . . . . . . . . . . . .28, 46
Ring count
(FAX ONLY)(Feature #06) . . . . . .50
(Silent fax)(Feature #30) . . . . . . . .53
(TEL/FAX)(Feature #78) . . . . . . . .55
Ring detection (Feature #31)
. . . . . . .53
Ringer pattern (Feature #17) . . . .19, 51
Ringer volume . . . . . . . . . . . . . . . . . .19
S Sending
(Broadcast) . . . . . . . . . . . . . . . . .35
(Directory) . . . . . . . . . . . . . . . . . .29
(From memory) . . . . . . . . . . . . . .28
(Manually) . . . . . . . . . . . . . . . . . .28
Sending report (Feature #04) . . . .31, 50
Set default (Feature #80) . . . . . . . . .55
Silent fax recognition ring
(Feature #30) . . . . . . . . . .40, 41, 53
Specifications . . . . . . . . . . . . . . . . . .73
Storing
(Broadcast) . . . . . . . . . . . . . . . . .33
(Directory) . . . . . . . . . . . . . . . . . .20
T TEL mode . . . . . . . . . . . . . . . . . . . . .38
TEL/FAX delayed ring count
(Feature #78) . . . . . . . . . .40, 41, 55
TEL/FAX mode . . . . . . . . . . . . . . . . .40
Transmission
(Broadcast) . . . . . . . . . . . . . . . . .35
(Directory) . . . . . . . . . . . . . . . . . .29
(From memory) . . . . . . . . . . . . . .28
(Manually) . . . . . . . . . . . . . . . . . .28
V Voice contact . . . . . . . . . . . . . . . . . .27
VOLUME button . . . . . . . . . . . . . . . .19
Page 76
PFQX1561XB WH0201MK4101
KX-FP151
Proof of Purchase
Free peace of mind,
direct from Panasonic
NO EXTRA COST
6-month limited warranty1: parts, labor, and toll-free help line
2
Free replacement3and repair program
Panasonic FAX ADVANTAGE PROGRAM
F
AX ADVANTAGE PROGRAM
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985
The Panasonic Fax Advantage Consumer Service Program.
Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new and unused Panasonic Fax Machine, the Fax Advantage Program can provide a free replacement unit3if your original unit is in need of repair.
Here’s how it works:
1. If you have a problem with your fax that you purchased new and unused while it is covered by the period of limited warranty1, call our toll-free help-line at 1-800-HELP-FAX2.
2. Talk to one of our technical experts to diagnose your problem over the phone.
3. If repairs are necessary and you are entitled to service under the terms and conditions of the limited warranty
4
, we will send a refurbished replacement unit to you by UPS Ground service delivery. The shipping method is upgradable for an extra charge.
A second option available under our limited warranty is to mail-in or carry­in your fax to one of our Regional Service centers, where the unit will be repaired and returned to you.
Instructions:
If you choose to receive a replacement unit under the Fax Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send the original unit to us in the replacement unit’s box. UPS will pick up the unit at no charge to you, should it be determined that you are entitled to warranty service. Aproof-of-purchase must be included with the returned product. Any unit that is replaced by Panasonic and not shipped with proper proof-of-purchase by you will be subject to a minimum $100.00 charge. The original unit must be properly packaged in the same manner as the replacement unit, utilizing the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.
If our 1-800-HELP-FAX technicians determine that your unit may be an “out-of-box failure”
5
, we will attempt to provide you with a factory-new replacement unit6. You must ship a copy of your receipt with your original unit to verify that you purchased the unit within 10 days prior to your 1-800-HELP-FAX call.
Requirements:
You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonic’s Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonic’s current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the UPS delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product.
1. See dealer for limited warranty details.
2. After the fax advantage program, contact our Continued Services
Technical Support Line at 1-900-555-PANA(1-900-555-7262), for fee based technical support.
3. Replacement unit is refurbished.
4. Replacement program is only available in the 50 United States and is
subject to termination at any time without advance notice.
5. “Out-of-box failure” is an inoperable unit that was purchased no more
than 10 days prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service under the terms and conditions of the limited warranty.
6. Panasonic reserves the right to send a refurbished unit.
Loading...