Panasonic BB-HCM331 User Manual

Operating Instructions
Network Camera
Model No.
BB-HCM311 BB-HCM331
Indoor Use only
Outdoor Ready
Please read this manual before using and save this manual for future reference.

Main Features

[For BB-HCM331] Splash Resistant body for indoor and outdoor use
Your Panasonic Network Camera has a splash resistant body. The splash resistant body allows the camera to be used indoors or outdoors.
IPv6*1 Network Camera
Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since the camera also supports IPv4 that's currently used, it is "dual stack" design will seamlessly operate while IPv6 is phased in. For more information in IPv6 you wish to visit http://www.ipv6.org/. See page more information.
Audio 2-way Communication*2 (Walkie-talkie Type)
Your Panasonic Network Camera now provides 2-way audio, between the camera and your PC. You will be able to hear the person on camera and respond using a microphone connected to your PC's sound card (customer-provided.) They will hear your response through the amplified speaker (customer-provided) connected to the camera.
For example, the camera can be used in the following various locations:
In the baby's room, to hear if the baby is crying.
At the front door, to see and hear who is at the door.
In the children's play room, to see and hear if they are safe.
22 for
Note
PLEASE NOTE that under certain circumstances, audio/video recording may be PROHIBITED by law. This device should be used only in compliance with all applicable federal, state and local statutes.
Better Image Quality
The CCD sensor and the color night view mode provides better image quality and low light performance.
The CCD sensor gives you clear image.
You can monitor live video (Motion JPEG) that refreshes its image 30 frames per second.
Color night view mode allows you to monitor the camera in low illuminance.
*1
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 Tunneling" service. The camera does not work in IPv6-only network.
*2
Audio feature does not work on mobile phones. Talk button and Listen button cannot be used simultaneously. In consequence of traffic and network environments, the audio may be delayed or may break up.
2
Operating Instructions
Digital zoom feature
*1
Camera has a 10x digital zoom feature. This feature allows you to increase or decrease the size of the object on the Single Camera screen, the Multi Camera screen, and the Buffered Image screen. Therefore, it will be easy to view the object that located to a distant place.
*2
A mouse wheel operation and clicking the right mouse button increase or decrease the size of the object on the Single Camera screen.
Various Camera Control Features
The camera pans or tilts fast in maximum 80 ° per second. You can control the camera at high speed from your PC or mobile phone. Alarm position feature also allows the camera to automatically turn the lens to the alarm position. Additionally, the following control features are available to easily and quickly monitor the camera.
Click to Center ......... When you click a certain point on the camera image, the
point is centered on the image.
Preset Position ......... You can register 20 preset positions. When you click or
select each position, the image switches to its position.
Output Control ......... You can control the external devices (Open or Short to
GND) (E.g., turning the light on or ringing a buzzer).
SD Memory Card*3 Recording
The camera has an SD memory card slot. You can record camera images to the SD memory card. If you enable alarm buffer/transfer, you can record the image at the timing of signal detection of door sensor or light. About 58,000 images (320 x 240 resolution and standard quality) can be recorded to 1 GB SD memory card. If you enable 1-minute interval timer buffer/transfer, you can record the images for about 41 days.
Multi-Camera Support
Multi-Camera page displays up to 4 cameras while supporting each audio 2-way communication. The previous model displays only 4 cameras, but this camera can switch 3 sets of 4 cameras. Additionally, the camera can displays maximum 12 cameras on a page in a static image.
DynamicDNS Service Support
DynamicDNS service allows you to access the camera over the Internet with your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP address.
*1
This feature is not available when viewing on a mobile phone.
*2
As the magnification increases, the image quality decreases.
*3
SD memory card is sold separately. The camera supports 1 GB, 512 MB, 256 MB, 128 MB or 64 MB Panasonic SD memory card.
3
Multi-Language Display
Top page, Single Camera and Multi-Camera page can be displayed in English, French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The Setup, Maintenance and Support pages are displayed only in English or Japanese.
Motion Detection feature
Camera has a Motion Detection feature that detects movement, such as people, based on the preset threshold and sensitivity of Camera. You can buffer the camera images, transfer to an FTP server or send E-mails using the Motion Detection function as a trigger.
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Operating Instructions
How to Use This Documentation
The following 4 manuals are provided for BB-HCM311.
Installation
Installation provides explanations for items included with the camera.
Getting Started
Getting Started provides explanations for the initial configuration and the ways of camera mount. The Getting Started helps you to easily configure the camera.
Operating Instructions (this manual)
Operating Instructions explains operations, settings, features and the cleaning method when using the camera. The illustrations used in this manual are of BB-HCM331.
Troubleshooting
Troubleshooting provides explanations for troubleshooting tips.
The following 3 manuals are provided for BB-HCM331.
Getting Started
Getting Started provides explanations for the initial configuration and the ways of camera mount. The Getting Started helps you to easily configure the camera.
Installation/Troubleshooting
Installation/Troubleshooting provides explanations for accessories included with the camera, the initial configuration, and troubleshooting tips. The Installation/Troubleshooting helps you to easily configure the camera.
Operating Instructions (this manual)
Operating Instructions explains operations, settings, features and the cleaning method when using the camera.
Trademarks
Adobe, Acrobat and Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Pentium is a trademark or registered trademark of Intel Corporation or its
subsidiaries in the United States and other countries.
SD mark is a trademark of the SD Card Association.
Screen shots reprinted with permission from Microsoft Corporation.
All other trademarks identified herein are the property of their respective
owners.
This software is based in part on the work of the Independent JPEG Group.
Abbreviations
UPnP is the abbreviation for "Universal Plug and Play".
"Network Camera" is called "Camera" in this Operating Instructions.
5
Precaution
Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households)
This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be
accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
6
Operating Instructions
Informations relatives à l’évacuation des déchets, destinées aux utilisateurs d’appareils électriques et électroniques (appareils ménagers domestiques)
Lorsque ce symbole figure sur les produits et/ou les documents qui les accompagnent, cela signifie que les appareils électriques et électroniques ne doivent pas être jetés avec les ordures ménagères. Pour que ces produits subissent un traitement, une récupération
et un recyclage appropriés, envoyez-les dans les points de pré­collecte désignés, où ils peuvent être déposés gratuitement. Dans certains pays, il est possible de renvoyer les produits au revendeur local en cas d’achat d’un produit équivalent. En éliminant correctement ce produit, vous contriburez à la conservation des ressources vitales et à la prévention des éventuels effets négatifs sur l’environnement et la santé humaine, pouvant être dus à la manipulation inappropriée des déchets. Veuillez contacter les autorités locales pour connaître le point de pré-collecte le plus proche. Des sanctions peuvent être appliquées en cas d’élimination incorrecte de ces déchets, conformément à la législation nationale.
Utilisateurs professionnels de l’Union européenne
Pour en savoir plus sur l’élimination des appareils électriques et électroniques, contactez votre revendeur ou fournisseur.
Informations sur l’évacuation des déchets dans les pays ne faisant pas partie de l’Union européenne
Ce symbole n’est reconnu que dans l’Union européenne. Pour supprimer ce produit, contactez les autorités locales ou votre revendeur afin de connaître la procédure d’élimination à suivre.
7
Benutzerinformationen zur Entsorgung von elektrischen und elektronischen Geräten (private Haushalte)
Dieses Symbol auf Produkten und/oder begleitenden Dokumenten bedeutet, dass verbrauchte elektrische und elektronische Produkte nicht mit gewöhnlichem Haushaltsabfall vermischt werden sollen. Bringen Sie zur ordnungsgemäßen Behandlung,
Rückgewinnung und Recycling diese Produkte zu den entsprechenden Sammelstellen, wo sie ohne Gebühren entgegengenommen werden. In einigen Ländern kann es auch möglich sein, diese Produkte beim Kauf eines entsprechenden neuen Produkts bei Ihrem örtlichen Einzelhändler abzugeben. Die ordnungsgemäße Entsorgung dieses Produkts dient dem Umweltschutz und verhindert mögliche schädliche Auswirkungen auf Mensch und Umgebung, die aus einer unsachgemäßen Handhabung von Abfall entstehen können. Genauere Informationen zur nächstgelegenen Sammelstelle erhalten Sie bei Ihrer Gemeindeverwaltung. In Übereinstimmung mit der Landesgesetzgebung können für die unsachgemäße Entsorgung dieser Art von Abfall Strafgebühren erhoben werden.
Für Geschäftskunden in der Europäischen Union
Bitte treten Sie mit Ihrem Händler oder Lieferanten in Kontakt, wenn Sie elektrische und elektronische Geräte entsorgen möchten. Er hält weitere Informationen für sie bereit.
Informationen zur Entsorgung in anderen Ländern außerhalb der Europäischen Union
Dieses Symbol ist nur in der Europäischen Union gültig. Bitte treten Sie mit Ihrer Gemeindeverwaltung oder Ihrem Händler in Kontakt, wenn Sie dieses Produkt entsorgen möchten, und fragen Sie nach einer Entsorgungsmöglichkeit.
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Operating Instructions
Informazioni per gli utenti sullo smaltimento di apparecchiature elettriche ed elettroniche obsolete (per i nuclei familiari privati)
Questo simbolo sui prodotti e/o sulla documentazione di accompagnamento significa che i prodotti elettrici ed elettronici usati non devono essere mescolati con i rifiuti domestici generici. Per un corretto trattamento, recupero e riciclaggio, portare
questi prodotti ai punti di raccolta designati, dove verranno accettati gratuitamente. In alternativa, in alcune nazioni potrebbe essere possibile restituire i prodotti al rivenditore locale, al momento dell’acquisto di un nuovo prodotto equivalente. Uno smaltimento corretto di questo prodotto contribuirà a far risparmiare preziose risorse ed evitare potenziali effetti negativi sulla salute umana e sull’ambiente, che potrebbero derivare, altrimenti, da uno smaltimento inappropriato. Per ulteriori dettagli, contattare la propria autorità locale o il punto di raccolta designato più vicino. In caso di smaltimento errato di questo materiale di scarto, potrebbero venire applicate delle penali, in base alle leggi nazionali.
Per gli utenti aziendali nell’Unione Europea
Qualora si desideri smaltire apparecchiature elettriche ed elettroniche, contattare il rivenditore o il fornitore per ulteriori informazioni.
Informazioni sullo smaltimento in nazioni al di fuori dell’Unione Europea
Questo simbolo è valido solo nell’Unione Europea. Qualora si desideri smaltire questo prodotto, contattare le autorità locali o il rivenditore e chiedere informazioni sul metodo corretto di smaltimento.
9
Información sobre la eliminación para los usuarios de equipos eléctricos y electrónicos usados (particulares)
La aparición de este símbolo en un producto y/o en la documentación adjunta indica que los productos eléctricos y electrónicos usados no deben mezclarse con la basura doméstica general. Para que estos productos se sometan a un proceso adecuado
de tratamiento, recuperación y reciclaje, llévelos a los puntos de recogida designados, donde los admitirán sin coste alguno. En algunos países existe también la posibilidad de devolver los productos a su minorista local al comprar un producto nuevo equivalente. Si desecha el producto correctamente, estará contribuyendo a preservar valiosos recursos y a evitar cualquier posible efecto negativo en la salud de las personas y en el medio ambiente que pudiera producirse debido al tratamiento inadecuado de desechos. Póngase en contacto con su autoridad local para que le informen detalladamente sobre el punto de recogida designado más cercano. De acuerdo con la legislación nacional, podrían aplicarse multas por la eliminación incorrecta de estos desechos.
Para empresas de la Unión Europea
Si desea desechar equipos eléctricos y electrónicos, póngase en contacto con su distribuidor o proveedor para que le informe detalladamente.
Información sobre la eliminación en otros países no pertenecientes a la Unión Europea
Este símbolo sólo es válido en la Unión Europea. Si desea desechar este producto, póngase en contacto con las autoridades locales o con su distribuidor para que le informen sobre el método correcto de eliminación.
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Operating Instructions
11
System Requirements for your PC
Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly.
For IPv4 Connection
Item Description
Operating
System
Microsoft® Windows® XP, Microsoft® Windows® 2000 Microsoft® Windows® Me, Microsoft® Windows® 98SE
CPU For viewing single camera
Pentium® III (800 MHz or greater is recommended.)
For viewing multiple cameras Pentium 4 (1.8 GHz or greater is recommended.)
Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
Interface 10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-
ROM)
Audio Audio input/output feature (Microphone or speaker)
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For IPv6 Connection
Item Description
Operating Instructions
Operating
Microsoft® Windows® XP Service Pack 1 or later
System
CPU For viewing single camera
Pentium III (800 MHz or greater is recommended.)
For viewing multiple cameras Pentium 4 (1.8 GHz or greater is recommended.)
Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)
Interface 10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-
ROM)
Audio Audio input/output feature (Microphone or speaker)
Note
See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about web browser.
13
Camera Feature Locations
Front View
Indicator Display
Power on
Automatic Setup
Using DHCP
DEFAULT RESET button
Not on the LAN
On the LAN
Normal Operation*
Finished setting
Getting IP address*
Got IP address
Updating Firmware
Pressing FACTORY
TM
Failure Orange blinking (About a 2-second interval)
UPnP
Internal Failure Red blinking*
1
Setting
Lens Cover Lens (0.5 m—Unlimited)
Indicator
The indicator color shows camera status.
Microphone
The microphone picks up audio around the camera. (See page 38)
Orange blinking Green
2
Orange blinking
Green blinking
Green
Green blinking
Green blinking
Green blinking
Green
Orange blinking
Orange blinking Turning off
(The camera restarts after that.)
Green
3
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*1 The indicator turns orange if the camera is not connected to the LAN. *2 The indicator blinks orange if the camera is not connected to the LAN. *3 See page 4 of the Troubleshooting manual (for BB-HCM311) or page 8 of the
Installation/Troubleshooting manual (for BB-HCM331) on the Setup CD-ROM.
Side View
Bottom View
Operating Instructions
[For BB-HCM331]
RESTART Button
Restarts the camera. (See page 160)
SD Memory Card Slot
(See page 157)
FACTORY DEFAULT RESET Button
Resets settings to default (see page
161).
Cover
Stand/Tripod Mounting Hole (See Getting Started)
15
Rear View
Stand
Mounting Hole
(See Getting
Started)
MAC Address (see Getting Started) and Serial number (S/N) is indicated on the label.
DC IN jack
(See Getting
Started)
Ethernet (LAN) port
(See Getting Started)
Hook for Audio Cables
(See Getting Started)
External I/O
(See page 158)
Hook for AC Adaptor Cord
(See Getting Started)
Audio Output Terminal
(See page 40)
External Microphone Input Terminal
(See page 40)
Note
[For BB-HCM331] When installing the external microphone and external speaker outdoors, they must be for outdoor use.
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Operating Instructions

Table of Contents

1 Camera Monitoring......................................................20
1.1 Accessing the Camera ................................................................. 20
1.1.1 To Access the Camera in IPv6 ................................................................ 22
1.2 Viewing Single Camera page....................................................... 24
1.2.1 Auto Centering the Image (Click to Center)............................................. 29
1.2.2 Capturing a Still Image............................................................................ 30
1.2.3 Using Operation Bar................................................................................ 31
1.2.4 Zooming In and Out................................................................................. 33
1.2.5 Setting Home Position/Alarm Position/Preset Position............................ 34
1.3 Listening to Camera Audio—Talking to the Camera .................... 38
1.4 Viewing Multi-Camera page ......................................................... 41
1.5 Viewing Buffered Image page ...................................................... 43
1.5.1 Deleting Buffered Images........................................................................ 45
1.6 Viewing Still Images on Your Mobile Phone................................. 46
2 Various Camera Features ...........................................48
2.1 Using Camera Features............................................................... 48
2.2 Connecting the Camera to Your IPv4 Network............................. 51
2.3 Connecting the Camera to Your IPv6 Network............................. 56
2.4 What is IPsec? ............................................................................. 60
2.5 Encrypt the Camera Image in Transport Mode ............................ 63
2.6 Encrypt the Camera Image in Tunnel Mode................................. 66
2.7 Using UPnP™ (Universal Plug and Play) .................................... 70
2.7.1 Connecting the Camera to a Router Supporting UPnP™ (IPv4 Only) .... 71
2.7.2
2.8 Registering with the DynamicDNS service .................................. 73
2.8.1 DynamicDNS Service (IPv4/IPv6)........................................................... 76
2.9 Setting Date and Time ................................................................. 78
2.10 Changing Camera Settings.......................................................... 81
2.11 Adjusting Audio ............................................................................ 86
2.12 Changing Authentication Setting and Administrator User Name and
2.13 Logging in to the Camera............................................................. 91
2.14 Creating, Modifying or Deleting General Users............................ 92
Connecting the Camera to a Router Not Supporting UPnP™ (IPv4 Only)
Password
...................................................................................... 88
......... 72
17
2.15 Buffering or Transferring Images by Timer ................................... 95
2.16 Buffering or Transferring Images by Alarm Signal...................... 104
2.17 Buffering or Transferring Images by Motion Detection Signal .... 115
2.18 Transfer the Camera Image in Transport Mode.......................... 126
2.19 Transfer the Camera Image in Tunnel Mode .............................. 127
2.20 Setting the Motion Detection...................................................... 128
2.21 Notifying Setup of an Alarm Log ................................................ 131
2.22 Changing Initial Settings on the Single Camera page or the Multi­Camera page
............................................................................. 133
2.23 Configuring Multiple Cameras.................................................... 136
2.24 Format the SD memory card ..................................................... 138
2.25 Stop the SD Memory Recording ................................................ 139
2.26 Start the SD Memory Recording................................................ 140
2.27 Specifying Operation Time......................................................... 141
2.28 Controlling External Output Terminal ......................................... 143
2.29 Changing Indicator Display ........................................................ 144
3 Camera Maintenance ................................................145
3.1 Maintenance page ..................................................................... 145
3.1.1 Confirming the Status............................................................................ 146
3.1.2 Confirming Session Status .................................................................... 146
3.1.3 Displaying Alarm Logs........................................................................... 147
3.1.4 Restarting the Camera .......................................................................... 148
3.1.5 Updating the Camera Firmware............................................................. 149
3.1.6 Creating Configuration File.................................................................... 152
3.1.7 Loading Settings from a Configuration File............................................ 153
3.1.8 Resetting the Camera to Factory Default............................................... 154
3.2 Support page ............................................................................. 155
3.2.1 Seeing Help page .................................................................................. 155
3.2.2 Seeing Product Information ................................................................... 155
3.2.3 Seeing Support Information................................................................... 156
3.3 Using the SD Memory Card....................................................... 157
3.4 External I/O ................................................................................ 158
3.5 [For BB-HCM331] RESTART Button.......................................... 160
3.6 FACTORY DEFAULT RESET Button.......................................... 161
18
Operating Instructions
3.7 Mounting the Camera................................................................. 162
3.8 Default Setting List ..................................................................... 164
3.9 Cleaning..................................................................................... 174
3.9.1 Cleaning the Main Unit.......................................................................... 174
3.10 Setting an IP Address on Your PC ............................................. 175
3.11 Using Setup Program................................................................. 176
3.12 Setting Your PC.......................................................................... 179
3.12.1 Setting the Proxy Server Settings on Web Browser ............................. 179
3.12.2
3.12.3 Setting the Internet Temporary File Setting on Web Browser................ 182
Setting UPnP™ to Display Camera Shortcut in My Network Places
............... 182
3.13 ASCII Character Table ............................................................... 183
3.14 File Size and Number of Buffered Images ................................. 184
3.15 Number of Images on the SD Memory Card.............................. 185
3.16 Specifications ............................................................................. 186
Index..................................................................................189
19
Operating Instructions

1 Camera Monitoring

1.1 Accessing the Camera

1. Start up the web browser on your PC.
2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and
press [Enter] on the keyboard.
When port number is 80 (default), you do not need to enter port number. See page
For IPv6 connection, see page 22 and page 23, and prepare the requirements. Enter the "http://(IPv6-registered URL):Port Number" on the address bar.
If the camera image is not displayed, see page 7 and page 8 of the Troubleshooting manual (for BB-HCM311) or page 48 and page 49 of the Installation/Troubleshooting manual (for BB-HCM331) on the Setup CD­ROM.
E.g. http://192.168.0.253:50000 (in IPv4)
http:// .viewnetcam.com:50000 (in IPv6)
3. The Enter Network Password window is displayed, and enter the user name
and password that were set, and click [OK].
Note
When [Permit access from guest users] is set on the Security: Administrator page, authentication window will not be displayed.
53 for details about port number.
20
4. Click the following tabs to display each page.
A B C D E F G
Operating Instructions
Select a language.
Version Number
Displays IPv4, IPv6 or IPsec connection.
A To Single Camera page (page 24) B To Multi-Camera page (page 41) C To Buffered Image page (page 43) D To Setup page (page 48) E To Maintenance page (page 145) F To Support page (page 155) G To log in to the camera (page 91)
Note
When users other than an administrator are accessing the camera, [Setup] and [Maintenance] tab will not be displayed. Additionally, When [Do not permit access from guest users] is set on the Security: Administrator page, [Login] tab will not be displayed.
If [View Multi-Camera page] or [View Buffered Image page] is not permitted on the General User page, [Multi-Camera] or [Buffered Image] tab will not be displayed.
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1.1.1 To Access the Camera in IPv6

You need to prepare the followings to access the camera in IPv6.
PC Requirements
Operating System: Windows XP Service Pack 1 or later Web Browser: Internet Explorer 6.0 or later
An IPv6 Router
An IPv6 Connection Service To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service. The camera does not work in IPv6-only network.
IPv6 Domain Name Service
In Windows XP, you cannot access the camera entering IP address on the web browser. You need to enter IPv6 URL registered in the domain name service. We recommend Viewnetcam.com service (see page Ask your ISP about other IPv6 domain name service.
What is IPv6?
IPv6 is short for "Internet Protocol Version 6".
IPv6 was created to address the additional IP addresses that will be
needed as the Internet continues to expand.
IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a
number of years during a transition period.
Though most ISPs (Internet Service Providers) do not yet support IPv6,
many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready!
For more information you wish to visit http://www.ipv6.org/.
73) as a domain name service.
22
Operating Instructions
Setting up the IPv6 Router, your PC, and the Camera
Setting up the IPv6 Router
Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers.
Setting up your PC
1. Click [Start] [All Programs] [Accessories] [Command Prompt].
Command Prompt window is displayed.
2. Enter "ipv6 install".
"Succeeded" is displayed.
Note
If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be displayed. Install it on your PC.
When you use Windows XP Service Pack 2, click [Start] [Control Panel] [Security Center] [Windows Firewall] [Advanced] tab [Settings] button of ICMP in the Windows Firewall window, then check [Allow incoming router request] check box in the ICMP Settings window.
3. Enter "ipconfig".
If the IPv6 address is properly assigned to your PC, IPv6 address will be displayed on the window.
Setting up the Camera
Usually, IPv6 address is automatically assigned. If you assign a static IPv6 address, see page DynamicDNS service such as Viewnetcam.com, and register the URL.
56. To access the camera in IPv6, you need to subscribe to a
Confirming that You Can Access the Camera
Confirm that the image is properly displayed (see page 20).
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1.2 Viewing Single Camera page

1. Access the camera (see page 20).
The Top page is displayed.
2. Click the [Single] tab at the top of the page.
When Security Warning window is displayed, click [Yes] (see page 25).
See page 27 for Security Warning window when using Microsoft Windows
XP Service Pack 2.
Capture Image
Button
(See page
Operation Bar
(See page 31)
Digital Zoom
(See page 33)
Refresh Interval
(See page
30)
31)
Audio Control Bar (Talk Button, Listen Button and Adjustment Bar)
(See page 38)
Click to Center
(See page 29)
Camera Image
Click the URL when gray color screen is displayed. Click the URL in case of no audio. Displaying to operate with IPv4, IPv6, or IPsec.
The banner is displayed.
(See page 28)
24
3. Close the web browser.
Operating Instructions
Note
Refresh interval is [Motion] by default. You can change it on the operation bar (see page 31).
Refresh interval may change depending on the network condition, PC performance and what object you view. SD memory recording, using IPsec or enabling Motion Detection will also slow refresh interval.
When displaying video (Motion JPEG), the camera allows up to 30 simultaneous accesses. When trying more than 30 accesses, the 31st user will see a gray screen. (Maximum 30 accesses for a Buffered Image page too.)
When the pan/tilt reaches the end, a shadow may be displayed partially. This is not a problem.
To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 92).
To display the Single Camera page directly, add it to the [Favorites] on the web browser.
When you view a dark image, enable the color night view mode on the Camera Setup page (see page
81). The image will be brighter, but the refresh interval may slow down and image quality may decrease in a dark place.
Security Warning window
To view a video (Motion JPEG) or to use audio feature, ActiveX® Controls must be installed. When trying to display a video for the first time, Security Warning window will be displayed. When using Windows XP or Windows 2000, log in as an administrator to install it.
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If you cannot install ActiveX Controls or you cannot see the video in the Internet Explorer
Click [Tools] [Internet Options] [Security] tab and click [Custom level] on the web browser. (1) Check "Prompt" in "Download signed ActiveX Controls". (2) Check "Enable" in "Run ActiveX Controls and plug-ins".
ActiveX Controls can be installed from the file on the Setup CD-ROM. (1) Restart the PC. (2) Confirm that Internet Explorer is closed. (3) Double-click"ocx\ActiveXInst.exe" on the Setup CD-ROM.
Note
When the IP address was changed for the camera, enter it on the address bar.
Video may not be displayed quickly or audio may not be listened immediately. Wait for a while.
If you use a proxy server, set the web browser not to access the proxy server (see page
In some corporate network environments a firewall may be used for security purposes. It is possible that this may prevent motion video from being displayed. In this situation we suggest:
Contact your network administrator. – Try using regularly refreshed images.
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Operating Instructions
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed. Follow the steps shown below to install ActiveX Controls.
1. Click the warning displayed above the tabs, and click [Install ActiveX
Control...].
2. Click [Install].
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The Banner
When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page
Note
The banner is displayed when [Yes] is checked for Allow Access from the Internet on the Automatic Setup page, or when [Enable] is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP.
Even if [Yes] is checked for Allow Access from the Internet on the Automatic Setup page, or [Enable] is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP, when the camera is not connected
to the Internet,
is displayed.
133).
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Operating Instructions

1.2.1 Auto Centering the Image (Click to Center)

Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen.
1. Move the cursor to the desired point.
Cursor
2. Click it.
The clicked point is centered.
See page 32 for the pan/tilt operation.
Note
When using the digital zoom feature, the Click to Center feature is available.
When End Display appears on the operation bar, Click to Center does not work beyond the pan/tilt end (see page
The clicked position may slightly miss the center depending on the lens direction.
If Click to Center is not permitted on the General User page (see page 92), Click to Center does not work.
31).
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1.2.2 Capturing a Still Image

A still image can be saved on your PC.
1. Operate pan/tilt and select a resolution to display an image.
2. Click the capture image button.
Capture Image Button
The camera image opens in another window.
3. Right-click the image, and select [Save Picture As...].
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Save as dialog box is displayed.
4. Specify the location, and click [Save].
Camera image is saved at that location.
5. Click [Close].
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