Panasonic BB-HCM311A User Manual
Operating Instructions
Network Camera
Model No.
BB-HCM311A
BB-HCM311A
Please read this manual before using and save this manual for future reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Operating Instructions
Main Features
IPv6*1 Network Camera
Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6
was created to address the additional IP addresses that will be needed as the
Internet continues to expand. Since the camera also supports IPv4 that's currently
used, it is "dual stack" design will seamlessly operate while IPv6 is phased in. For
more information in IPv6 you wish to visit http://www.ipv6.org/. See page 13 for
more information.
Audio 2-way Communication*2 (Walkie-talkie Type) (IPv4 Only)
Your Panasonic Network Camera now provides 2-way audio, between the camera
and your PC. You will be able to hear the person on camera and respond using a
microphone connected to your PC's sound card (customer-provided.) They will
hear your response through the amplified speaker (customer-provided) connected
to the camera. The audio feature uses a Java
installation procedure.
For example, the camera can be used in the following various locations:
• In the baby's room, to hear if the baby is crying.
• At the front door, to see and hear who is at the door.
• In the children's play room, to see and hear if they are safe.
Note
PLEASE NOTE that under certain circumstances, audio/video recording may
be PROHIBITED by law. This device should be used only in compliance with
all applicable federal, state and local statutes.
Better Image Quality
The CCD sensor and the color night view mode provides better image quality and
low light performance.
• The CCD sensor gives you clear image.
• You can monitor live video (Motion JPEG) that refreshes its image 30 frames
per second.
• Color night view mode allows you to monitor the camera in low illuminance.
TM
applet that is installed during the
*1
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4
Tunneling" service. The camera does not work in IPv6-only network.
*2
Audio feature does not work on mobile phones. Talk button and Listen button cannot be used
simultaneously. In IPv6, the audio feature does not work. It will be supported by the firmware
update in the future. In consequence of traffic and network environments, the audio may be
delayed or may break up.
2
Operating Instructions
Various Camera Control Features
The camera pans or tilts fast in maximum 80 ° per second. (The previous model:
21 ° per second) You can control the camera at high speed from your PC or mobile
phone. Alarm position feature also allows the camera to automatically turn the lens
to the alarm position. Additionally, the following control features are available to
easily and quickly monitor the camera.
Click to Center ......... When you click a certain point on the camera image, the
point is centered on the image.
Preset Position ......... You can register 8 preset positions. When you click each
button, the image switches to its position.
Output Control ......... You can control the external devices (Open or Short to
GND) (E.g., turning the light on or ringing a buzzer).
SD Memory Card*1 Recording
The camera has an SD memory card slot. You can record camera images to the
SD memory card. If you enable alarm buffer/transfer, you can record the image at
the timing of signal detection of door sensor or light. About 58,000 images (320 x
240 resolution and standard quality) can be recorded to 1 GB SD memory card. If
you enable 1-minute interval timer buffer/transfer, you can record the images for
about 42 days.
Enhanced Multi-Camera Page
Multi-Camera page displays up to 4 cameras while supporting each audio 2-way
communication. The previous model displays only 4 cameras, but this camera can
switch 3 sets of 4 cameras. Additionally, the camera can displays maximum 12
cameras on a page in a static image.
Supporting Viewnetcam.com service
Viewnetcam.com service allows you to access the camera over the Internet with
your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP
address.
Multi-Language Display
Top page, Single Camera and Multi-Camera page can be displayed inEnglish,
French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The
Setup, Maintenance and Support pages are displayed only in English or Japanese.
*1
SD memory card is sold separately. The camera supports 64 MB, 128 MB, 256 MB, 512 MB
or 1 GB SD memory card.
[For assistance, please call: 1-800-272-7033] 3
Operating Instructions
How to Use This Documentation
The camera includes the following 2 manual types.
• Installation/Troubleshooting
Installation/Troubleshooting provides explanations for accessories included
with the camera, the initial configuration, and troubleshooting tips. The
Installation/Troubleshooting helps you to easily configure the camera.
• Operating Instructions (This manual)
Operating Instructions explains about operations, settings, features and the
cleaning method when using the camera.
Abbreviations
•UPnPTM is the abbreviation for Universal Plug and Play.
• "Network Camera" is called "Camera" in this Operating Instructions.
Trademarks
• Adobe, Acrobat and Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
• Ethernet is either a registered trademark or a trademark of Xerox Corporation
in the United States and/or other countries.
• Microsoft, Windows and ActiveX are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.
• Pentium is a trademark or registered trademark of Intel Corporation or its
subsidiaries in the United States and other countries.
• Java is a trademark or registered trademark of Sun Microsystems, Inc. in the
United States and other countries.
• SD mark is a trademark of the SD Card Association.
• Screen shots reprinted with permission from Microsoft Corporation.
• All other trademarks identified herein are the property of their respective
owners.
4
Operating Instructions
System Requirements for your PC
Your PC (Personal Computer) and network must meet the following technical
specifications for the camera to work properly.
For IPv4 Connection
Item Description
®
Operating
System
Microsoft
Microsoft® Windows® Me, Microsoft® Windows® 98SE
CPU • For viewing single camera
• For viewing multiple cameras
Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
Interface 10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-
ROM)
Audio Audio input/output feature (Microphone or speaker)
Java 1.4.2_04
Windows® XP, Microsoft® Windows® 2000
®
Pentium
III (800 MHz or greater is recommended.)
Pentium 4 (1.8 GHz or greater is recommended.)
[For assistance, please call: 1-800-272-7033] 5
Operating Instructions
For IPv6 Connection
Item Description
®
Operating
Microsoft
Windows® XP Service Pack 1
System
CPU • For viewing single camera
Pentium III (800 MHz or greater is recommended.)
• For viewing multiple cameras
Pentium 4 (1.8 GHz or greater is recommended.)
Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)
Interface 10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-
ROM)
Notes
• Audio feature works only with IPv4 connection.
• See Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest
information about web browser.
6
Operating Instructions
IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed to reduce
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. After taking away the sand or the dust on the lens cover, wipe the lens cover
with a dry cloth.
6. Do not install near any heat sources such as radiators, heat registers, stoves,
or other devices (including amplifiers) that produce heat.
7. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the unit.
8. When you operate the camera, the outlet should be near the camera and
easily accessible.
9. Only use attachments/accessories such as stand specified by the
manufacturer.
10. Do not touch the unit or the AC adaptor during lightning storms.
11. Unplug the unit when unused for long periods of time.
12. Refer all servicing to qualified service personnel. Servicing is required when
the unit has been damaged in any way, such as the power cord or plug is
damaged, the unit does not operate normally, or has been dropped.
13. The camera is intended for indoor use only. Prolonged exposure to direct
sunlight or halogen light may damage CCD sensor.
14. Keep the SD memory card out of reach of children to prevent swallowing.
SAVE THESE INSTRUCTIONS
[For assistance, please call: 1-800-272-7033] 7
Operating Instructions
Table of Contents
1 Camera Monitoring .....................................................11
1.1 Accessing the Camera ................................................................. 11
1.1.1 To Access the Camera in IPv6................................................................. 13
1.2 Viewing Single Camera page....................................................... 15
1.2.1 Auto Centering the Image (Click to Center)............................................. 18
1.2.2 Capturing a Still Image............................................................................. 19
1.2.3 Using Operation Bar ................................................................................ 20
1.2.4 Setting Home Position/Alarm Position/Preset Button .............................. 22
1.3 Listening to Camera Audio—Talking to the Camera .................... 26
1.4 Viewing Multi-Camera page ......................................................... 28
1.5 Viewing Buffered Image page ...................................................... 30
1.5.1 Deleting Buffered Images ........................................................................ 32
1.6 Viewing Still Images on Your Mobile Phone................................. 33
2 Various Camera Features ...........................................35
2.1 Using Camera Features ............................................................... 35
2.2 Connecting the Camera to Your IPv4 Network ............................ 38
2.3 Connecting the Camera to Your IPv6 Network ............................ 42
2.4 What is IPsec? ............................................................................. 46
2.5 Encrypt the Camera Image in Transport Mode ............................ 49
2.6 Encrypt the Camera Image in Tunnel Mode ................................ 52
2.7 Using UPnP (Universal Plug and Play)........................................ 56
2.8 Registering with the Viewnetcam.com service............................. 58
2.9 Setting Date and Time ................................................................. 60
2.10 Changing Camera Settings .......................................................... 62
2.11 Adjusting Audio ............................................................................ 66
2.12 Changing Authentication Setting and Administrator User Name and
Password ..................................................................................... 68
2.13 Logging in to the Camera............................................................. 71
2.14 Creating, Modifying or Deleting General Users ........................... 72
2.15 Changing Initial Settings on the Single Camera page or the Multi-
Camera page ............................................................................... 74
8
Operating Instructions
2.16 Configuring Multiple Cameras...................................................... 76
2.17 Format the SD memory card........................................................ 78
2.18 Stop the SD Memory Recording .................................................. 79
2.19 Buffering or Transferring Images by Timer................................... 80
2.20 Buffering or Transferring Images by Alarm Signal ....................... 89
2.21 Transfer the Camera Image in Transport Mode ......................... 100
2.22 Transfer the Camera Image in Tunnel Mode ............................. 101
2.23 Specifying Operation Time......................................................... 102
2.24 Controlling External Output Terminal ......................................... 104
2.25 Changing Indicator Display ........................................................ 105
3 Camera Maintenance ................................................106
3.1 Maintenance page...................................................................... 106
3.1.1 Confirming the Status ............................................................................ 107
3.1.2 Restarting the Camera .......................................................................... 107
3.1.3 Updating the Camera Firmware ............................................................ 108
3.1.4 Creating Configuration File.....................................................................111
3.1.5 Loading Settings from a Configuration File ............................................112
3.1.6 Resetting the Camera to Factory Default ...............................................113
3.2 Support page.............................................................................. 114
3.2.1 Seeing Help page...................................................................................114
3.2.2 Seeing Product Information ....................................................................114
3.2.3 Seeing Support Information ....................................................................115
3.3 External I/O ................................................................................ 116
3.4 FACTORY DEFAULT RESET Button......................................... 118
3.5 Default Setting List..................................................................... 119
3.6 Cleaning ..................................................................................... 127
3.6.1 Cleaning the Main Unit .......................................................................... 127
3.7 Setting an IP Address on Your PC ............................................. 128
3.8 Using Setup Program................................................................. 129
3.9 Setting Your PC.......................................................................... 132
3.9.1 Setting the Proxy Server Settings on Web Browser ............................. 132
3.9.2 Setting UPnP to Display Camera Shortcut in My Network Places ........ 135
3.9.3 Setting the Internet Temporary File Setting on Web Browser................ 135
3.10 ASCII Character Table ............................................................... 136
3.11 File Size and Number of Buffered Images ................................. 137
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Operating Instructions
3.12 Number of Images to Be Able to Record on the SD Memory Card . 138
3.13 Specifications ............................................................................. 139
Index..................................................................................143
10
Operating Instructions
1 Camera Monitoring
1.1 Accessing the Camera
1. Start up the web browser on your PC.
2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and
press [Enter] on the keyboard.
• When port number is 80 (default), you do not need to enter port number.
See page 40 for details about port number.
• For IPv6 connection, see page 13 and page 14, and prepare the
requirements. Enter the "http://(IPv6-registered URL):Port Number
the address bar.
• If the camera image is not displayed, see page 45 and page 46 of the
Installation/Troubleshooting.
E.g. http://192.168.0.253:50000 (in IPv4)
http://XXXXX.viewnetcam.com:50000 (in IPv6)
3. The Enter Network Password window is displayed, and enter the user name
and password that were set, and click [OK].
Note
When [Permit access from guest users] is set on the Security: Administrator
page, authentication window will not be displayed.
" on
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Operating Instructions
4. Click the following tabs to display each page.
A B C D E F G
Select a language
to display.
Version Number
Displays IPv4, IPv6
or IPsec connection.
A To Single Camera page (page 15) B To Multi-Camera page (page 28)
C To Buffered Image page (page 30) D To Setup page (page 35)
E To Maintenance page (page 106) F To Support page (page 114)
G To log in to the camera (page 71)
Notes
• When users other than an administrator are accessing the camera,
[Setup] and [Maintenance] tab will not be displayed. Additionally, When
[Do not permit access from guest users] is set on the Security:
Administrator page, [Login] tab will not be displayed.
• If [View Multi-Camera page] or [View Buffered Image page] is not
permitted on the General User page, [Multi-Camera] and [Buffered Image]
tab will not be displayed.
5. Close the web browser.
12
Operating Instructions
1.1.1 To Access the Camera in IPv6
You need to prepare the followings to access the camera in IPv6.
• PC Requirements
Operating System: Windows XP Service Pack 1
Web Browser: Internet Explorer 6.0 or later
• A IPv6 Router
• An IPv6 Connection Service
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service. The camera does not work in IPv6-only network.
IPv6 Domain Name Service
In Windows XP, you cannot access the camera entering IP address on the web
browser. You need to enter IPv6 URL registered in the domain name service. We
recommend Viewnetcam.com service (see page 27 of the Installation/
Troubleshooting) as a domain name service. Ask your ISP about other IPv6
domain name service.
What is IPv6?
• IPv6 is short for "Internet Protocol Version 6".
• IPv6 was created to address the additional IP addresses that will be
needed as the Internet continues to expand.
• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a
number of years during a transition period.
• Though most ISPs (Internet Service Providers) do not yet support IPv6,
many local networks already use it. When your ISP supports IPv6, your
Panasonic Network Camera will be ready!
• For more information you wish to visit http://www.ipv6.org/.
[For assistance, please call: 1-800-272-7033] 13
Operating Instructions
Setting up the IPv6 Router, your PC, and the Camera
Setting up the IPv6 Router
Set up the router as you subscribe to the IPv6 service. If the access from WAN side
is disabled on the router, enable the TCP packets from WAN side in the packet
filtering. See the Panasonic Network Camera support website at http://
panasonic.co.jp/pcc/products/en/netwkcam/ for information about the
recommeded routers.
Setting up your PC
1. Click [Start] [All Programs] [Accessories] [Command Prompt].
• Command Prompt window is displayed.
2. Enter "ipv6 install".
• "Succeeded" is displayed.
Note
If Windows XP Service Pack 1 is not installed, "Succeeded" will not be
displayed. Install it on your PC.
3. Enter "ipv6 if".
• If the IPv6 address is properly assigned to your PC, IPv6 address will be
displayed on the window.
Setting up the Camera
Usually, IPv6 address is automatically assigned. If you assign a static IPv6
address, see page 42. To access the camera in IPv6, you need to subscribe to the
domain name service such as Viewnetcam.com, and register the URL.
Confirming that You Can Access the Camera
Confirm that the image is properly displayed (see page 11).
14
1.2 Viewing Single Camera page
1. Access the camera (see page 11).
• The Top page is displayed.
2. Click the [Single] tab at the top of the page.
• When Security Warning window is displayed, click [Yes] (see page 16).
• When Warning - Security window is displayed, click [Always] (see page
17).
Operating Instructions
Talk Button
(see page 26)
Capture Image
Button
(see page 19)
Operation Bar
(see page 20)
Refresh Interval
(see page 20)
Listen Button
and
Adjustment
Bar
(see page 26)
Click to Center
(see page 18 )
Camera Image
3. Close the web browser.
Notes
• Refresh interval is [Motion] by default. You can change it on the operation
bar (see page 20).
• Refresh interval may change depending on the network condition, PC
performance and what object you view. SD memory recording or IPsec will
also slow refresh interval.
• When displaying video (Motion JPEG), the camera allows up to 30
simultaneous accesses. When trying more than 30 accesses, the 31st
user will see a gray screen. (Maximum 30 accesses for a Buffered Image
page too.)
• When the pan/tilt reaches the end of lower right or lower left, a part of the
camera body may be displayed. This is not a problem.
• To reduce the data traffic, the video can be automatically changed to
refreshing still images on the General User page (see page 72).
• To display the Single Camera page directly, add it to the [Favorites] on the
web browser.
• When you view a dark image, enable the color night view mode on the
Camera Setup page (see page 62). The image will be brighter, but the
refresh interval may slow down and image quality may decrease.
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Operating Instructions
Security Warning window
To view a video (Motion JPEG), ActiveX® Controls must be installed. When trying
to display a video for the first time, Security Warning window will be displayed.
When using Windows 2000 or Windows XP, log in as an administrator to install it.
If you cannot install ActiveX Controls or you cannot see the video in the
Internet Explorer
• Click [Tools] [Internet Options] [Security] tab and click [Custom level] on
the web browser.
(1) Check "Prompt" in "Download signed ActiveX Controls".
(2) Check "Enable" in "Run ActiveX Controls and plug-ins".
• ActiveX Controls can be installed from the file on the Setup CD-ROM.
(1) Restart the PC.
(2) Confirm that Internet Explorer is closed.
(3) Double-click"ocx\ActiveXInst.exe" on the Setup CD-ROM.
Notes
• Video may not be displayed quickly. Wait for a while.
• If you use a proxy server, set the web browser not to access the proxy server
(see page 132).
• In some corporate network environments a firewall may be used for security
purposes. It is possible that this may prevent motion video from being
displayed. In this situation we suggest:
• Contact your network administrator.
• Try using regularly refreshed images.
16
Operating Instructions
Warning - Security window
To listen to the audio, you need to download the audio applet. Click [Always] on the
following window.
Note
See Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest
information about camera firmware and Java.
Java Authentication window
Enter user name and password, and click [Yes].
[For assistance, please call: 1-800-272-7033] 17
Operating Instructions
1.2.1 Auto Centering the Image (Click to Center)
Using your mouse, click any portion of the camera image. As long as it is within the
pan/tilt range of the camera, the image will automatically move to place the
selected point in the center of the screen.
1. Move the cursor to the desired point.
Cursor
2. Click it.
• The clicked point is centered.
• See page 21 for the pan/tilt operation.
18
Notes
• When End Display appears on the operation bar, Click to Center does not
work beyond the pan/tilt end (see page 20).
• The clicked position may slightly miss the center depending on the lens
direction.
• If Click to Center is not premitted on the General User page (see page 72),
Click to Center does not work.
1.2.2 Capturing a Still Image
A still image can be saved on your PC.
1. Operate pan/tilt and select a resolution to display an image.
2. Click the capture image button.
Capture Image Button
• The camera image opens in another window.
3. Right-click the image, and select [Save Picture As...].
Operating Instructions
• Save as dialog box is displayed.
4. Specify the location, and click [Save].
• Camera image is saved at that location.
5. Click [Close].
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Operating Instructions
1.2.3 Using Operation Bar
End Display
and Preset
Display:
Pan/Tilt
Scan:
Pan/Tilt/
Home
Position:
Preset
Button:
Alarm
Position:
Brightness: Changes brightness in nine steps including [STD]
Output
Control:
When the pan/tilt has reached the end (Left End,
Right End, Up End and Down End), End Display
appears. When clicking a preset button, the preset
name appears.
Moves the lens throughout the horizontal ( ) or
vertical ( ) range, and returns to the original
position.
Controls lens direction.
Pan ( : Left, : Right), Tilt ( : Up,
: Down) and Home Position ( : Center)
Applies the camera direction to a preset position.
You can preset 8 positions (see page 22—page
25).
When the External I/O detects a signal, the camera
can be set up to turn to this position. Only an
administrator can operate it (see page 22).
(Standard). Clicking [-] or [+] changes the image
brightness.
Controls output signals of the External I/O.
20
Refresh
Interval:
Resolution: Selects [640 x 480] or [320 x 240] (default) pixels.
Image
Quality:
Sets a refresh interval. (Motion—60-second
interval)
Selects the image quality.
• [Favor Clarity] optimizes the image for good
clarity.
• [Standard] keeps the standard quality. (default)
• [Favor Motion] optimizes the image for motion
display.
Note
When the camera image is not displayed correctly, click [Refresh] at the tool
bar on the web browser. The image will be refreshed.
Pan/Tilt Operation
Operating Instructions
Pan/tilt scan buttons automatically move the
lens horizontally from -60 ° to +60 ° and
vertically from -45 ° to +20 ° and return the
lens to the original position. Each pan/tilt
arrow moves the lens Up, Down, Right or
Left, and the home position button moves it to
the home position.
Pan/Tilt Range
Note
When the pan/tilt reaches the end of lower right or lower left, a part of the
camera body may be displayed. This is not a problem.
Pan/Tilt
Scan
Pan/Tilt
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Operating Instructions
1.2.4 Setting Home Position/Alarm Position/Preset Button
Registering Home Position/Alarm Position
A home position or 2 alarm positions can be registered. When restarted, the
camera takes a home position. If the Lens Position When Triggered setting is set
(see page 91), the camera takes a alarm position after the External I/O detects a
signal. See page 116 for the External I/O.
1. Click [Program].
• [Program] switches to [Cancel].
Click [Cancel] to quit without saving
changes.
2. Pan and tilt the camera to a desired
position.
3. Click the home position button or the
alarm position button.
4. Click [Save] to register, or click [Back]
and [Cancel] to cancel.
• If "Success!" is displayed, click
[Back].
Home
Position
Pan/Tilt
Program
Alarm
Position
22
Operating Instructions
Registering a Preset Button
8 camera positions can be stored as presets. By default, the preset buttons (1—4)
are registered 1: Upper Left, 2: Upper Right, 3: Lower Left and 4: Lower Right.
These buttons can be changed (see page 25).
• Registered buttons are shown in blue.
• Unregistered buttons are shown in white.
1. Click [Program].
• [Program] switches to [Cancel].
Click [Cancel] to quit without saving
changes.
2. Pan and tilt the camera to a desired
position.
Pan/Tilt
3. Click a preset button (1—8) to register.
E.g.:
Setting "Middle" for the preset 5.
4. Enter the preset name.
• Maximum 15 characters.
• Enter ASCII characters (see page
136) or characters in each
language. But [Space], ["], ['], [&], [<]
and [>] are not available.
5. Click [Save] to register, or click [Back]
and [Cancel] to cancel.
• If "Success!" is displayed, click
[Back].
Notes
• When registering preset buttons,
the camera also saves brightness
and white balance settings.
• Only an administrator can register
preset buttons.
Preset
Preset
number
Setting
a name
The button
turns blue.
[For assistance, please call: 1-800-272-7033] 23
Operating Instructions
Viewing the Image
1.
Click the home position, alarm
position or registered preset button.
• The camera takes each position,
and the image is displayed.
Home
Position
Pan/Tilt
Putting the
cursor displays
the preset
name.
Alarm
Position
UpperLeft
24
Changing or Deleting the Settings
1.
Click [Program].
• [Program] switches to [Cancel].
Click [Cancel] to quit without saving
changes.
2. Pan and tilt the camera to a desired
position.
3. Click the home position, alarm position
or a preset button (1—8).
4. Click [Save] after setting the preset
name or click [Delete].
• If you quit to change or delete
settings, click [Back], and then
[Cancel].
• If "Success!" is displayed, click
[Back].
Note
The home position or the alarm position
cannot be deleted, and these position
names cannot be changed either.
Operating Instructions
Home
Position
Pan/Tilt
Preset
Alarm
Position
Preset
number
Changing
the name
The deleted
button turns
white.
[For assistance, please call: 1-800-272-7033] 25
Operating Instructions
1.3 Listening to Camera Audio—Talking to the Camera
The audio feature does not work in IPv6. Use the audio feature in IPv4 connection.
1. Access the camera (see page 11).
• The Top page is displayed.
2. Click the [Single] tab at the top of the page.
3. The audio control bar is displayed at the top of the screen. Listening or Talking
is selected using the 2 icons. For general users, the feature must be enabled,
otherwise it will not be displayed.
Audio Feature
Listen Button
Talk Button
: You can talk from the
camera using the PC's
microphone. Clicking the
button stops temporarily
stops the audio.
: The audio is stopped.
Clicking the button again
starts the Talk feature.
: You can listen to the audio
around the camera.
Clicking the button
temporarily stops the
audio.
: The audio is stopped.
26
Adjustment Bar
(Volume adjustment only for listening)
This slider adjusts the volume. To the right side, the
volume is larger. To the left side, the volume is smaller.
Notes
• Talk button and Listen button cannot be used simultaneously. Talk feature is
stopped during listening. Talk feature can be used only for a user. Listen
feature can be used for maximum 10 users. If the audio is interrupted, reduce
the max. bandwidth (see page 38 and page 42). In this case, the number of
users for listening are reduced.
Operating Instructions
• Audio features such as camera microphone sensitivity and mute during pan/
tilt can be set up on the Audio page (see page 66).
• If you are running other applications or opening multiple windows, the audio
may be interrupted or delayed.
• When the image is refreshed during any operation such as preset registration
or a web browser refresh, the volume is reset to the default (midrange)
position. Audio that was muted is enabled.
• The audio may be interrupted due to your PC's performance or network
environment. Reduce the max. bandwidth (see page 38 and page 42).
• If the camera is accessed while the PC user visits other websites, the active
microphone may pick up audio from the PC's speakers. Be careful with it.
• If you cannot listen to the audio or talk from your PC, see 2.5 Audio Problems
in the Troubleshooting section of the Installation/Troubleshooting.
• Excessive length or poor quality microphone cable can cause a degradation in
audio quality.
• To talk to the camera from your PC, an external amplified speaker such as the
Panasonic RP-SPT70 or equivalent (customer-provided) must be connected
to the camera. The speaker connects to the camera with a stereo audio cable
similar to that used by your PC. Though the connector is stereo, the audio is
not.
• The external microphone input terminal does not correspond to an line level.
Audio may be distorted when the line level is input. Audio distortion will be
solved if you insert the following circuits. Under no circumstance should high
level audio, such as from a speaker, be connected to this input terminal. Doing
so is likely to damage the camera.
[For assistance, please call: 1-800-272-7033] 27
Operating Instructions
1.4 Viewing Multi-Camera page
To view multiple cameras on the Multi-Camera page, you need to configure each
camera on the Multi-Camera Setup page (see page 76).
1. Access the camera (see page 11).
• The Top page is displayed.
2. Click the [Multi] tab at the top of the page.
• Multi-Camera page can display up to 12 camera images.
Capture Image Button (see page 19)
Switches cameras to
display. If you select [All]
at the View Type, video
(Motion JPEG) or audio
buttons cannot be
displayed.
Selects [320 x 240]
(default) or [160 x 120]
pixels resolution.
Selects a refresh interval
(Motion—60-second
interval).
When clicking the camera
name, the Single Camera
page is displayed on
another window.
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Audio Buttons (see page 26)
3. Close the web browser.
Notes
• When selecting [All] at the View Type, all images are displayed in 160 x
120 pixels resolution.
• 640 x 480 pixels image cannot be displayed on the Multi-Camera page.
Operating Instructions
• When viewing video (Motion JPEG), we recommend using an Ethernet®
switching hub instead of the repeater hub to prevent degradation in video
display.
• Due to the network congestion or the number of accesses, the refresh
interval may slow down.
• When the refresh interval is slow, restrict the bandwidth on the Network
page (see page 41 and page 45). The refresh interval may be improved.
• To reduce the data traffic, the video can be automatically changed to
refreshing still images on the General User page (see page 72).
• When viewing 4 cameras on the Multi-Camera page, you may need 3 to
4 Mbps bandwidth. If the bandwidth is not enough, the refresh interval may
slow down.
When the image is not displayed on the Multi-Camera page
• Confirm that the Internet IP address is specified for each camera and that each
camera is connected to the Internet. For Internet access, local IP addresses
(192.168.xxx.xxx) cannot be used.
• Confirm the settings on the Multi-Camera Setup page (see page 76).
• Confirm that the web browser is not accessing the proxy server (see page
132).
When setting [Do not permit access from guest users] on the
Security: Administrator page
• An authentication window is displayed in camera access. Enter the
administrator's or the general user's user name and password.
• When you view the images on the Multi-Camera page, all authentication
windows of the configured cameras are displayed. Enter the administrator's or
the general user's user name and password registered for each camera.
[For assistance, please call: 1-800-272-7033] 29
Operating Instructions
1.5 Viewing Buffered Image page
To buffer the images on the internal memory, you need to set up image transfer
settings (see page 80 or page 89). You can view buffered images on this Buffered
Image page.
1. Access the camera (see page 11).
• The Top page is displayed.
2. Click the [Buffered Image] tab at the top of the page.
3. Click the trigger number.
The trigger number is displayed (see page 80 or page 89).
The trigger is displayed
(see page 80 or page 89).
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