Palm Zire 21 Handbook

Handbook for the

Palm

™

Zire

™

Handheld

© 1998–2003 Palm, Inc. All rights reserved. Graffiti, HotSync, the Palm logo, Palm OS, and Palm Powered are registered trademarks. Palm and Zire are trademarks of Palm, Inc. All other brands are trademarks or registered trademarks of their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook.

Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.

PN: 407-5816A-US

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Setting Up Your Palm™ Zire™ 21 Handheld . . . . . . . . . . . . . . . 3

Minimum requirements: Windows computers . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Minimum requirements: Mac computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Upgrade information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Step 1: Charge your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Step 2: Set up your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 3: Install software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 4: Connect the HotSync

Step 5: Perform a HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Congratulations! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2: Exploring Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Locating handheld components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Locating front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Locating top panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Locating side and back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Tapping and typing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Elements of the handheld interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

cable to the computer . . . . . . . . . . . . . . . . . . . . . 6

Chapter 3: Entering Data on Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the onscreen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Graffiti 2 writing to enter data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Graffiti 2 tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Graffiti 2 alphabet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Graffiti 2 numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Punctuation marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accented characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Symbols and other special characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Graffiti 2 Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Graffiti 2 ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Full-screen writing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

iii

Contents

Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Importing data from a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Importing data from a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Beaming data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Beaming tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 4: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Changing the Home screen display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Selecting copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Choosing a menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Choosing application preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Performing common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Receiving alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Hiding or masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing files and add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing applications and files on a Windows computer . . . . . . . . . . . . . 52

Palm Quick Install tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing applications and files on a Mac computer . . . . . . . . . . . . . . . . . . 55

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Contents

Chapter 5: Using Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Creating an Address Book entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Selecting types of phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Changing Address Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using Address Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Chapter 6: Using Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Performing calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Viewing Recent Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Chapter 7: Using Date Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Changing the Date Book view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Working in Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Working in Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Working in Agenda View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Date Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Chapter 8: Using Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Adding expense items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Changing the date of an Expense item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Entering receipt details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Customizing the Currency pick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Changing the default currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Defining a custom currency symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Setting Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Working with Expense data on your computer . . . . . . . . . . . . . . . . . . . . . . . . . 83

Using Expense menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Chapter 9: Using Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Creating memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using Memo Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Contents

Chapter 10: Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Creating a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Reviewing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting an alarm for a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using Note Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter 11: Using To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Creating list items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Checking off a To Do List item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Changing To Do List item details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Setting To Do Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Chapter 12: Using World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Viewing the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Setting the primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Choosing a different primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Setting the secondary locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Adding a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Modifying a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Removing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Setting an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Using World Clock menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Chapter 13: Performing HotSync

Operations . . . . . . . . . . . . . . . . . . . . . 103

Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Conducting cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Performing a cable HotSync operation: Windows computers . . . . . . . . . 107

Performing a cable HotSync operation: Mac computers . . . . . . . . . . . . . . 109

Conducting IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Preparing your computer for infrared communication . . . . . . . . . . . . . . . 111

Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Returning to cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Contents

Conducting network HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Connecting to your company’s dial-in server . . . . . . . . . . . . . . . . . . . . . . . 114

Selecting the conduits for a network HotSync operation . . . . . . . . . . . . . . 117

Performing a network HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Using File Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Performing the first HotSync operation with a user profile . . . . . . . . . . . 120

Chapter 14: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 123

Setting General Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Date & Time Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Digitizer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Formats Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Graffiti 2 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Power Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Security Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Sounds & Alerts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Writing Area Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Setting Communication Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Connection Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Setting Personal Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Keylock Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Owner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

ShortCuts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 159

Caring for your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Prolonging battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Resetting your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

vii

Contents

Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 165

Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Tapping and writing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Product Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

viii

About This Book

Congratulations on your purchase of a Palm™ Zire™ 21 handheld. This handbook is designed to quickly familiarize you with your handheld. It describes all you need to know about how to use your handheld and the applications that come with it. It guides you through:

■ Locating all the parts of your handheld

■ Viewing and entering data

■ Using your handheld with your computer

■ Personalizing your handheld with your own preference settings

After you become familiar with the basic functionality of your handheld, you can use the rest of this handbook as a reference guide for less common tasks, for maintenance of your handheld, and for any problems that might arise as you operate your handheld.

About This Book

Setting Up Your Palm™ Zire™ 21 Handheld

Palm™ Desktop software on your Windows or Mac computer allows you to easily enter data on your handheld, and to transfer information between your handheld and your computer so you always have a backup copy. To install and operate Palm™ Desktop software, your computer system must meet the requirements described in this section.

Minimum requirements: Windows computers

The minimum requirements for Windows computers are as follows:

■ A Pentium-class PC running one of the following operating systems:

–Windows 98

–Windows ME

CHAPTER 1

– Windows 2000 Pro (requires administrator rights to install Palm Desktop

software)

– Windows XP Home or Pro (requires administrator rights to install Palm

Desktop software)

■ Internet Explorer 4.01 with SP2 or later

■ 60 megabytes (MB) available hard disk space

■ VGA monitor or better

■ CD-ROM or DVD-ROM drive (you can also download Palm Desktop software

from

www.palm.com)

■ Mouse

■ One available USB port

Minimum requirements: Mac computers

The minimum requirements for Mac computers are as follows:

■ Mac computer or compatible with a PowerPC processor

■ Mac OS 9.1 or later with 12MB free memory or Mac OS X, version 10.1.2 to 10.2.6

(Mac OS X requires administrator rights to install Palm Desktop software)

Chapter 1 Setting Up Your Palm™ Zire™ 21 Handheld

■ 25MB available hard disk space

■ Monitor that supports screen resolution of 800 x 600 or better

■ CD-ROM or DVD-ROM drive (you can also download Palm Desktop software

www.palm.com

from

■ Mouse

■ One available USB port

)

Upgrade information

If you already own a Palm OS® handheld, perform a HotSync® operation with your old handheld and Palm Desktop software. Then follow the setup instructions below.

Step 1: Charge your handheld

a. Connect the charging cable to a power source.

b. Connect your handheld to the cable for three hours for an initial charge.

To keep the battery fully charged, we recommend connecting your handheld to the cable whenever you are not using it.

Step 2: Set up your handheld

a. After the handheld is charged, disconnect it from the cable.

Power button

b. Press the power button to turn on your handheld.

If your handheld did not turn on, see “Operating problems” in Appendix B.

c. Slide the stylus out of the storage slot.

Step 2: Set up your handheld

Stylus

d. Follow the onscreen directions.

Step 3: Install software

Installing Palm™ Desktop software on your Windows or Mac computer allows you to easily enter data on your handheld, and to transfer information between your handheld and your computer so you always have a backup copy.

a. After setting up your handheld, insert the Palm Desktop Software CD-ROM

into your computer’s CD-ROM drive.

b. Windows: Follow the onscreen instructions, which guide you through installing

Palm Desktop software.

Mac: Double-click the Palm Desktop CD icon that appears on the desktop, and

then double-click the Palm Desktop Installer icon.

NOTE

computer running Windows 2000/XP or Mac OS X.

You need administrator rights to install Palm Desktop software on a

Chapter 1 Setting Up Your Palm™ Zire™ 21 Handheld

Step 4: Connect the HotSync® cable to the computer

a. Connect the HotSync cable to your handheld.

b. Plug the USB connector on the HotSync

computer.

Step 5: Perform a HotSync operation

HotSync operations transfer information between your handheld and Palm Desktop software on your computer. This is called synchronizing your data. Performing HotSync operations ensures that you always have a backup copy of the information that you enter on your handheld. You can also use Palm Desktop software to enter information on your desktop computer, and then transfer the information to your handheld through a HotSync operation.

cable into a USB port on your

USB icon

USB connector

HotSync cable

To perform a HotSync operation:

1. Connect the HotSync cable to your handheld and your computer.

2. Turn on your handheld.

3. Tap the Star icon to begin the HotSync operation.

Power button

Congratulations!

You’ve set up your handheld, installed Palm Desktop software, and performed your first HotSync operation. The Desktop Software CD-ROM contains additional software and helpful information. Insert the CD-ROM into your computer at any time to access this information. For comprehensive information about using your handheld, continue reading this electronic handbook.

For more information about using Palm Desktop software, see the following:

■ The online Help for Palm Desktop software. To access the online Help, go to the

Help menu in Palm Desktop software.

■ The Desktop Software CD-ROM contains additional information about your

handheld. After you’ve installed Palm Desktop software, insert the CD-ROM into your computer at any time to access this information.

■ Mac: The electronic Palm Desktop Software for the Macintosh User’s Guide. To

access this guide, open the Palm folder, and then open the Documentation folder. Double-click the file Palm Desktop.pdf.

Congratulations!

Chapter 1 Setting Up Your Palm™ Zire™ 21 Handheld

CHAPTER 2

Exploring Your Handheld

Your Palm™ Zire™ 21 handheld can help you stay organized, on time, and up-to-date with daily tasks while you are away from your desk. Use your new handheld to do the following:

■ Enter your schedule in Date Book.

■ Keep all your contact names, addresses, and phone numbers in Address Book.

■ Jot quick notes directly on the screen in Note Pad.

■ Prioritize and assign your tasks a due date in To Do List.

■ Create and view text memos in Memo Pad.

■ Track your expenses and create expense reports in Expense.

■ Set alarms from World Clock, Date Book, and Note Pad to keep yourself on

schedule and remind yourself of appointments and notes.

■ Use Palm™ Desktop software on your Windows or Mac computer to easily

enter data, and to synchronize your data to your handheld so you always have a backup copy. The Palm Desktop Software CD-ROM contains software that allows you to manage your calendar contacts, tasks, and notes in Microsoft Outlook.

The software from the Desktop Software CD-ROM that comes with your handheld includes entertainment applications and productivity tools.

Chapter 2 Exploring Your Handheld

Locating handheld components

Take a few moments to learn how to access and locate the components of your handheld.

Locating front panel controls

Input area

Screen

Power button

Input area

Power button

Date Book and Address Book buttons

Scroll buttons

Scroll buttons/ Clock control

Date Book button

Address Book button

The area where you write letters and numbers using the Graffiti

2 alphabet. See “Using Graffiti 2 writing to enter

data” in Chapter 3 to learn how to write Graffiti 2 characters.

Turns your handheld on or off. If your handheld is turned off, pressing the power button turns the handheld on and returns you to the last screen you viewed.

Press to activate the Address Book and Date Book applications.

Displays text and other information that extends beyond the handheld screen area.

When your handheld is on, pressing the lower button scrolls down to view information below the viewing area, and pressing the upper button scrolls up to view information above the viewing area.

Screen

Displays the applications and information stored in your handheld. It is touch sensitive, and it responds to the stylus.

Locating top panel components

Locating handheld components

AC power connector

USB connector

IR port

USB connector

AC power connector

Uses infrared technology to transmit data to and receive data from other infrared-enabled devices and to perform HotSync

operations. See “Beaming data” in Chapter 3 and see “Conducting IR HotSync operations” in Chapter 13 for more information.

Connects your handheld to the HotSync cable which connects to the USB port of your computer. This allows you to update the information between your handheld and computer using HotSync technology.

Connects your handheld to an electric outlet so you can charge your handheld.

Chapter 2 Exploring Your Handheld

Locating side and back panel components

Stylus

Reset button

Stylus

Reset button

Tapping and typing

Like using a mouse to click elements on a computer screen, using the stylus to tap elements on your handheld screen is the basic action you use to get things done on your handheld.

The first time you start your handheld, the setup instructions appear on the screen. These instructions include a calibration screen. For more information on recalibrating your screen, see “Digitizer Preferences” in Chapter 14.

IMPORTANT

the handheld screen. Never use an actual pen, pencil, or other sharp object to write on the handheld screen as this will scratch the screen.

Slides in and out of the slot on the top of your handheld. To use the stylus, slide it out of the slot and hold it as you would a pen or pencil.

Resets your handheld. Under normal use, you should not have to use the reset button. See “Resetting your handheld” in Appendix A for information about when and how to use the reset button.

Always use the point of the stylus for tapping or for making strokes on

With your handheld turned on, you can tap the handheld screen to perform many operations, such as the following:

■ Open applications.

■ Select menu commands.

■ Initiate a Find operation to search through applications installed on your

handheld for specific text.

■ Select options in dialog boxes.

■ Open the onscreen keyboards.

Just as you can drag the mouse to select text or move objects on your computer, you can drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.

Elements of the handheld interface

There are many common elements in the handheld interface. These elements are described in this section.

Tapping and typing

Menu bar

Icons

Menu bar

Icons

Tap the menu bar to access a set of application-specific commands. Not all applications have a menu bar.

Tap the icons to display applications , open menus , perform a HotSync operation , and to find text anywhere in your data .

Contrast control

See “Opening applications,” “Using menus,” and “Finding

information” in Chapter 4, and “Buttons Preferences” in Chapter 14 for more information about using these icons.

Tap the Contrast icon to open the Adjust Contrast dialog box. Drag the slider to adjust the contrast.

Chapter 2 Exploring Your Handheld

Clock

ABC

123

Check box

Tap the Clock icon to display the current time and date. The display closes automatically after two seconds.

With the cursor in an input field, tap ABC to activate the alphabetic keyboard.

With the cursor in an input field, tap 123 to activate the numeric keyboard.

Previous/next arrows

Pick list

Scroll bar

Command button

Check box

Command buttons

Previous/next arrows

Pick list

Scroll bar

Tap a check box to select or deselect it. When a check box contains a check mark, the corresponding option is selected and active. When a check box is empty, the corresponding option is deselected and inactive.

Tap a button to perform a command. Command buttons appear at the bottom of dialog boxes and application screens.

Tap the left and right arrows to display the previous and next records; tap the up and down arrows to display the previous and next pages of information.

Tap the arrow to display a list of choices, and then tap an item in the list to select it.

Drag the slider, or tap the top or bottom arrow, to scroll the display one line at a time. To scroll to the previous page, tap the scroll bar just above the slider. To scroll to the next page, tap the scroll bar just below the slider.

You can also scroll to the previous and next pages by pressing the upper and lower scroll buttons on the front panel of your handheld.

Tapping and typing

Displaying online tips

Many of the dialog boxes that appear on your handheld contain an online Tips icon in the upper-right corner. Online tips anticipate questions you might have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information.

To display an online tip:

1. Tap the Tips icon .

2. After you review the tip, tap Done.

Chapter 2 Exploring Your Handheld

CHAPTER 3

Entering Data on Your Handheld

This chapter explains several ways to enter data on your handheld:

■ Using the onscreen keyboard

■ Using Graffiti

■ Entering or importing data in Palm™ Desktop software and then synchronizing

2 writing

with your handheld

■ Beaming data between devices with infrared (IR) ports

■ Using Note Pad

Using the onscreen keyboard

You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld. You can also use Graffiti 2 writing when the keyboard is open, which makes it easy to switch between these two methods of entering data.

To use the onscreen keyboard:

1. Open any application (such as Memo Pad).

2. Tap an existing record, or tap New.

3. Tap ABC to open the alphabetic keyboard, or tap 123 to open the numeric

keyboard.

Tap here for alphabetic keyboard

Tap here for numeric keyboard

Chapter 3 Entering Data on Your Handheld

4. Tap the characters to enter text and numbers.

When a keyboard is open, you can tap the abc, 123, or Int’l boxes to open any of the other keyboards, including the international keyboard.

Ta b

Alpha

Backspace

Caps lock

Caps shift

Tap here to display alphabetic keyboard

Numeric

Tap here to display numeric keyboard

After you finish, tap Done to close the onscreen keyboard and place the text in the record.

Using Graffiti 2 writing to enter data

In this section you learn the procedures for creating letters, numbers, punctuation, and symbols, as well as some Graffiti 2 tips and tricks.

Most people find they can enter text quickly and accurately with only minutes of practice. Graffiti 2 writing includes any character you can type on a standard keyboard. The Graffiti 2 characters closely resemble the letters of the regular alphabet, which makes Graffiti 2 writing easy to learn. Some characters are formed using a single stroke while others are formed with more than one stroke.

Carriage return

International

Tap here to display international keyboard

There are four basic concepts for success with Graffiti 2 writing:

■ If you draw the character shape exactly as shown in the tables later in this

chapter, you can achieve close to 100 percent accuracy.

■ The heavy dot on each shape shows where to begin the stroke. Certain

characters have similar shapes but different beginning and end points. Always begin the stroke at the heavy dot. (You should not create the heavy dot; it is there only to show you where to begin the stroke.)

Using Graffiti 2 writing to enter data

Wri

■ Graffiti 2 includes symbols made with a single stroke and symbols made with

multiple strokes. With some multi-stroke symbols, the first stroke is the same as a single stroke symbol. As a result, the down stroke for the letter “i” cannot be recognized as an “i” at the end of the down stroke. The “i” will not be recognized as an “i” until you enter another symbol that establishes, by its shape or position, that the down stroke was not part of a two-stroke character (such as a “t” or “k”), or until a limited time window expires. Similarly, recognition of a space symbol (a horizontal stroke from left to right) or a period symbol after a down stroke is dependent upon where the down stroke was drawn.

■ The input area is divided into two parts: one for writing lowercase letters and

one for writing numbers. Capital letters are formed across the imaginary line that divides the two areas. The small marks at the top and bottom of the input area indicate the two areas.

te letters here

Division marks

Write numbers here

Write capital letters across the imaginary division line

To write Graffiti 2 characters:

1. Tap the screen where you want your text to appear.

You need to tap above the input area, and you must see a blinking cursor before you write the text.

2. Use the tables on the following pages to find the stroke shape for the letter you

want to create. For example, the stroke shown below creates the letter n.

Lift stylus here

Start stroke at heavy dot

3. Position the stylus in the left side of the input area.

4. Start your stroke at the heavy dot, and draw the stroke shape as it appears in

the tables.

5. Lift the stylus from the screen at the end of the stroke shape.

When you lift the stylus from the screen, your handheld recognizes your stroke immediately and prints the letter at the insertion point on the screen.

As soon as you lift the stylus from the screen, you can begin the stroke for the next character you want to write.

Chapter 3 Entering Data on Your Handheld

To delete Graffiti 2 characters:

■ Set the insertion point to the right of the character you want to delete and make

the backspace stroke in the input area.

Graffiti 2 tips

When using Graffiti 2 writing, keep these tips in mind:

■ Accuracy improves when you write large characters. Draw strokes that nearly

■ Write at natural speed. Writing too slowly can generate recognition errors.

■ Press firmly and do not write on a slant. Vertical strokes should be parallel to

■ Alternate stroke shapes are available for some characters. You can use the

Graffiti 2 alphabet

The Graffiti 2 alphabet consists of the following letters:

Backspace

fill the input area.

the sides of the input area.

Graffiti 2 Preferences screen to choose the one that’s easiest for you. See “Graffiti 2 Preferences” in Chapter 14 for details.

Draw letters on LEFT side of input area

Letter Strokes Letter Strokes

Draw letters on LEFT side of input area

Letter Strokes Letter Strokes

Using Graffiti 2 writing to enter data

Capital letters

A full-screen pen stroke brings up Graffiti 2 Help on your handheld. See “Pen

TIP

Preferences” in Chapter 14 for details.

Graffiti 2 writing automatically capitalizes the first letter of a new record or sentence but you can also write additional capital letters.

To write additional capital letters:

■ Draw the same stroke shapes used for a lowercase letter, but write across the

imaginary division line in the middle of the input area.

Division marks

Chapter 3 Entering Data on Your Handheld

Graffiti 2 numbers

Writing numbers with Graffiti 2 writing is similar to writing letters of the alphabet, except that you make the character strokes on the right side (numbers side) of the input area.

Draw numbers on RIGHT side of input area

Number Strokes Number Strokes

Punctuation marks

With Graffiti 2 writing you can create any punctuation mark that you can enter from a standard keyboard. You can write the period and comma strokes on either side of the input area. You must write other punctuation marks on a designated side of the input area. Punctuation marks that appear in the following table must be written on the left (letter) side of the input area.

Draw these marks on LEFT side of input area

Mark Stroke Mark Stroke

Period

Comma

Apostrophe

Space Straight quotes

Ampersand

Carriage

return

At @

“

+ 166 hidden pages