Palm TREOTM 650 User Manual
using your
Treo™ 650
smartphone
by palmOne
Includes setup information and instructions for most tasks
Copyright
Copyright © 2004 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, Palm, Palm OS,
HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to
palmOne, Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2004
ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS
Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of
NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software
includes software modules developed by the Independent JPEG group. All other brand and product names are or may
be trademarks of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the
use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other
media to protect against data loss.
PN: 406-10162-01
Contents
3 Welcome
4 If you read nothing else...
5read this now:
getting started
What you’ll need
6
7 Treo smartphone overview
11 Installing the battery
12 Charging the battery
14 Inserting the SIM card
15 Turning Treo on and off
16 Making your first call
19 first day:
learning the basics
Moving around the Treo screen
20
24 Using the keyboard
28 Opening applications
30 Setting up your computer
33 Synchronizing contacts and other information
35 Battery life
36 Where to learn more
37 first week:
using phone, web, and messaging
Phone overview
38
41 Dialing calls
44 Receiving calls
45 Using voicemail
46 Managing active calls
49 More ways to manage calls
53 Defining favorite buttons
56 Using a phone headset
58 Connecting to devices with Bluetooth
wireless technology
62 Sending and receiving email
77 Messaging
86 Browsing the web
93 Taking photos and videos
101 first two weeks:
using organizer features
Managing contacts
102
105 Calendar
112 Tasks
116 Memos
Contents :: 1
117 Listening to music
123 World Clock
125 Calculator
127 Looking up contacts and other information
129 Beaming information
133 first month:
managing applications
Installing applications
134
136 Removing applications
137 Viewing application info
138 Using expansion cards
143 when you’re ready:
customizing your Treo
Phone settings
144
148 System sound settings
149 Display and appearance
151 Applications settings
152 Button settings
153 Date and time settings
155 Power Preferences
156 Locking your phone and info
163 if something happens:
help
Upgrading from another Palm Powered®
164
device
167 Trouble installing the desktop software?
168 Resetting your Treo
170 Replacing the battery
171 Screen
172 Network connection
176 Synchronization (HotSync)
181 Email
185 Web
186 Camera
187 Third-party applications
188 Error messages
189 Making room on your Treo
190 Voice quality
191 Glossary
193 FCC
197 Index
203 Specifications
2 :: Contents
Welcome
Congratulations on the purchase of your Treo™ 650 smartphone by
palmOne. In one compact and indispensable device, you now have all
of the following:
• An advanced mobile phone*
• A Palm Powered™ organizer with portable expansion capability (MultiMediaCard/
Secure Digital/Secure Digital input/output [SD/SDIO])
• Email**
• Web browsing**
• Text and multimedia** messaging*
•A digital camera
* Requires service contract with Cingular Wireless.
** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE.
This guide will help you set up your Treo 650 smartphone and
quickly learn to use it.
LOOK HERE: Don’t miss the
helpful tips and crossreferences given in this
column.
Welcome :: 3
If you read nothing else...
This guide is designed to get you using your Treo™
650 smartphone by palmOne quickly, starting with
just the basics. As you become more comfortable
with your Treo 650 smartphone and want to learn
more, come back and read the other sections.
Read this Now: Getting Started
Follow the instructions to set up your Treo
smartphone and make your first call.
First Day: Learning the Basics
Learn how to enter text, move around the screen,
and set up synchronization.
First Week: Using Phone, Web, Messaging, and Email
Learn how to use all the great wireless features of
your Treo 650 smartphone, including phone, email,
web browsing, and messaging.
4 :: If you read nothing else...
First Two Weeks: Using Organizer Features
Your Treo 650 is not just a phone. It also includes a
full-featured Palm Powered
you instant access to your Calendar, Tasks, Memos,
music, Calculator, and more.
™
organizer that gives
First Month: Managing Applications
Learn how to add or delete extra applications and
use an expansion card with your smartphone.
When You’re Ready: Customizing your Treo
Once you’ve learned the basics, you’ll want to
explore additional features on your Treo
smartphone and customize its settings.
If Something Happens: Help
If something goes wrong or you can’t figure out
how to use a Treo feature, we can help. Check this
chapter for answers to frequently asked questions.
read this now:
getting
started
read this now: getting started :: 5
What you’ll need
As you work through the instructions in this guide, you’ll need all the items that came
in the Treo™ 650 smartphone box (see “Treo smartphone overview” on page 7) as
well as the following:
• A subscriber identity module (SIM) card for which you have an activated mobile
account with data services*
• A location with wireless coverage for your phone
• An electrical outlet
• The computer with which you will synchronize your personal information
• The “palmOne Software Installation CD” included in the box
* We recommend selecting either the GPRS or EDGE data service option. You cannot use email,
web browsing, or photo messaging without data services of some type.
6 :: What you’ll need
Treo smartphone overview
You should have received all of the following components in the Treo 650
smartphone box:
Hardware
• Treo handset
• Cingular Wireless SIM card
•AC charger
• USB sync cable
• Headset
Documentation and software
•Start Here booklet
• Using Your Treo 650 Smartphone (this guide)
• Software Installation CD (includes desktop synchronization software and bonus
software)
• palmOne warranty
Treo smartphone overview :: 7
Warranty does not cover
damage by Secure Digital
(SD) cards that do not
meet SD Memory Card
Specifications. SD cards
that do not meet SD
Memory Card Specifications
may damage Treo 650. SD
cards that do meet SD
Memory Card
Specifications are marked
with the following logo:
The Software Installation
CD includes free bonus
software for your phone
and synchronization
software for your computer.
Treo 650 handset features
The following illustrations show the locations and names of the physical features of
the Treo 650 smartphone. Refer to these illustrations while following the instructions
in this guide.
8 :: Treo smartphone overview
F
A. Ringer switch
B. Infrared (IR) port
C. Antenna
D. SIM slot
E. Expansion card slot
F. S ty l us
A
E
B
C
D
B
A
C
D
L
K
J
I
A. Indicator light (phone and charge indicator)
B. Earpiece
C. 5-way navigator
D. Messaging button
E. Power/End button
F. Microphone
G. Multi-connector
H Headset jack
I. Calendar button
J. Phone/Send button
K. Side button
L. Volume button
E
Be careful not to scratch
or crush your Treo screen.
Do not store it in a place
where other items might
damage it. Visit
www.palmOne.com to find
carrying cases that protect
the screen and other useful
accessories.
F
H
G
Treo smartphone overview :: 9
IMPORTANT: The Treo 650
speaker includes a large
magnet, so be sure not to
store your Treo near credit
cards or other items that
could be demagnetized.
A
D
A. Camera lens
B. Self-portrait mirror
C. Battery door release
D. Speaker
B
C
10 :: Treo smartphone overview
Installing the battery
1. Press the Battery Door Release button and slide the battery door downward to
remove it from your Treo.
2. Align the metal contacts on the battery with the contacts inside the battery
compartment.
3. Insert the battery into the compartment at a 45 degree angle and then press
it into place.
4. Slide the battery door onto the back of the phone until it clicks into place.
5. When the Welcome screen appears, follow the onscreen instructions to set up
your Treo 650.
A
A. Battery Door Release button
B. Battery contacts
C. Notch
D. Phone contacts
B
C
D
Installing the battery :: 11
Battery consumption varies
based on personal usage.
Consumption factors
include signal strength,
speakerphone usage, and
whether calls are data or
voice calls.
When your Treo is
connected to a power
source, the indicator light
glows solid (versus
flashing), and the color
of the light indicates the
charging state.
Charging the battery
Before using your Treo 650 smartphone, you need to charge the battery. It may not
turn on at all when you first remove it from the box. We recommend four hours for a
full charge, or until the indicator light is solid green.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. Connect the charger cable to the bottom of the Treo. Make sure the arrow on the
connector is facing up, toward your Treo screen.
A
A. Indicator light
3. To confirm your Treo is charging, check the indicator light.
• When the indicator light is solid red, your Treo is charging.
• When the indicator light turns solid green, your Treo is fully charged.
• If the indicator light does not turn on when you connect your Treo to the AC
charger, double-check the cable connection and the electrical outlet to which
it is connected.
12 :: Charging the battery
After you turn on your Treo smartphone, the onscreen battery icon displays
power status:
• Full battery icon : Battery is charged
• Partial battery icon : Battery has some power and is not charging
• Empty battery icon : Battery needs charging immediately
• Red lightning bolt : Charging
• Green lightning bolt with full battery : Fully charged
To see exactly how much
power is left in your
battery, tap the onscreen
battery icon.
Charging the battery :: 13
Cingular Wireless may
already have inserted the
SIM card into your Treo. In
that case, skip to “Turning
Treo on and off” on
page 15.
Inserting the SIM card
Your subscriber identity module (SIM) card contains account information such as your
phone number and voicemail access number. To use the phone, email, or web features
of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not
come with your Treo 650, Cingular Wireless will give you one when you subscribe. If
you have an older, 5-volt SIM card, you should request a newer, 3-volt SIM. This Treo
is not compatible with older 5-volt SIM cards.
BAC
To remove the SIM card,
pull the SIM tray out of the
slot and remove the card
from the tray.
1. Slide the SIM tray out of the phone.
2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock
3. Slide the SIM tray back into the phone.
4. If your SIM card is not already activated, follow the activation steps provided by
14 :: Inserting the SIM card
D
A. SIM card
B. SIM tray
C. Notches
D. SIM slot
into place.
Cingular Wireless or contact Cingular Wireless directly for assistance. If you want
to use email, web browsing, and multimedia messaging, be sure to confirm that
your SIM card is activated for data services.
Turning Treo on and off
You can use the Palm OS® features of your Treo 650 smartphone independently
of the wireless features and applications. In other words, the screen and phone are
designed to be turned off and on separately.
Turning your phone on and off
When you turn on your Treo, it connects to a mobile network so that you can make
and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. If Sound Mode is on you’ll
hear a series of ascending tones. (See “Setting the ringer switch” on page 148 for
more on Sound Mode.) After your phone locates a signal, you can use the phone
and Internet features (if supported by the local network).
2. Press and hold Power/End again to turn off your phone. If Sound Mode is on
you‘ll hear a series of descending tones. When your phone is off, your Treo is not
connected to any mobile network. You can still use the organizer and other Palm
OS features. This is ideal for airplane flights and for maximizing battery life.
Waking up the screen
To use the Palm OS features when your phone is off, you need to wake up the screen.
You can also turn off your phone’s screen without turning off your phone’s wireless
features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
The indicator light flashes
green when your phone is
on and you’re inside a
coverage area. If you’re
outside a coverage area,
the indicator light flashes
amber.
Your Treo 650 includes a
keyboard backlight for lowlight conditions. The
keyboard backlight
activates automatically
when the screen turns on.
It turns off automatically
when the screen turns off
and when an active call
lasts longer than a minute.
You can also press any
application buttons on the
front of your phone to wake
up the screen and go
directly to the application
linked to that button.
Turning Treo on and off :: 15
If No Service appears in
the upper left, you are out
of a wireless coverage area.
If you believe you are in a
wireless coverage area and
this problem persists,
contact Cingular Wireless
for assistance.
If you are inside a coverage
and cannot complete a call,
your SIM card may not be
activated. Please contact
Cingular Wireless for
assistance.
To quickly redial your most
recent call, press and hold
the Phone/Send button to
display the redial list.
Making your first call
We recommend that you charge your Treo 650 smartphone for a full four hours
(or until the indicator light is solid green) before using it for the first time.
1. Press and hold Power/End . You will hear a series of ascending tones.
2. Allow the Treo to complete a network search. The search may take several
seconds. When it is complete, the Network Status icon appears in the
upper-right.
3. Press Phone/Send .
4. Using the number pad on the Treo keyboard, enter the desired phone number.
5. Press Phone/Send to dial.
6. When your call is complete, press Power/End or use the 5-way navigator to
select Hang Up.
16 :: Making your first call
Adjusting call volume
While a call is in progress, press the Volume button on the side of your Treo to adjust
call volume.
A
B
A. Volume button
B. Side button
What’s my number?
1. Make sure your phone is on (see “Turning your phone on and off” on page 15).
2. Press Phone/Send .
3. Press Menu .
4. Select Options, and then select Phone Info.
A
A. Look here for your phone number
If your phone number is
not displayed, exit Phone
Info, and make sure your
SIM card is properly
inserted in the SIM slot.
If your phone number still
does not appear in Phone
Info, look on the plastic
holder to which the SIM
card was attached. If you
still need assistance, please
consult Cingular Wireless.
Making your first call :: 17
first day:
learning the
basics
first day: learning the basics :: 19
Some third-party
applications may not work
with the 5-way navigator,
and you must use the
stylus instead.
In this guide, we use arrow
icons to indicate directions
on the 5-way. These are
different from any onscreen
arrows that you tap with
your stylus or select with
the 5-way to display
pick lists.
Moving around the Treo screen
To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator
or you can tap items on the screen with the stylus. With use, you will find your own
favorite way to scroll, highlight, and select menu items.
The 5-way includes Right, Left, Up, Down, and Center buttons.
E
D
A
C
A. Up
B. Right
C. Down
D. Left
E. Center
B
5-way buttons:
Onscreen arrows:
20 :: Moving around the Treo screen
Scrolling through screens
As on a computer, you scroll on the Treo to move from field to field or page to page,
or in some cases to highlight an item or option in a list. There are several methods
of scrolling:
• Press the 5-way on the front of the Treo. Press Right , Left , Up , and
Down to move to the next field, button, or action in that direction.
• Press and hold Up to quickly scroll to the top of a list, or press and hold
Down to quickly scroll to the bottom of a list.
• Tap an onscreen scroll arrow.
• When viewing a list screen, such as the Memo list:
• Press Up or Down to scroll one screen at a time.
• Press Center and then press Up or Down to scroll between line items.
• Press Left to switch from item scrolling to screen scrolling.
• Press Option and Up or Down to scroll to the next page of information
within the current record.
• When inside a text field, press Right and Left to scroll to the next character or
word, and press Up and Down to scroll between lines.
• Drag the slider of an onscreen scroll bar.
Highlighting items
The 5-way lets you highlight items before opening or selecting them.
• When an onscreen button (OK, Cancel, etc.) or pick list is
highlighted, the button acquires a glow around its border.
• When a phone number, email address, or web
link is highlighted on a web page or in a
message, the text appears in reverse type (light
text on a dark background).
• When an entire text entry field is highlighted, you can press Center to edit the text.
After you edit the text, press Center again to highlight the entire field.
Once you’ve opened an
application (see “Opening
applications” on page 28),
you can experiment with
using the 5-way to
highlight different screen
elements.
Moving around the Treo screen :: 21
You can also use the stylus to highlight text on the screen. When text is highlighted,
it appears in reverse type.
• Drag the stylus across the text you want to highlight.
• Double-tap a word to highlight it.
• Triple-tap a line of text to highlight it.
Accessing command buttons
Command buttons such as New, OK, and Details appear at the bottom of the screen.
In many cases, you can jump directly to these buttons instead of scrolling to them.
• From a list screen, such as the Contacts list or Memos list, press Right to jump
to the first button.
• From a screen where you create or edit entries, such as Edit Contacts, press
Center to jump to the first button.
• From a dialog box, such as Edit Categories, press Up and Down to scroll to
the buttons.
Selecting or activating items
After highlighting an item with the 5-way, you can select or activate it by pressing
Center. You can also select an item by tapping it with the stylus.
22 :: Moving around the Treo screen
Selecting menu items
Many applications have menus to provide access to additional features. These menus
are usually hidden from view, but they appear when you press Menu . To get the
most out of your Treo, it’s a good idea to familiarize yourself with the additional
features available through the various application menus.
1. Press Menu to display an application’s menus.
2. Press Right and Left to switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center to select the menu item, or press
Menu to close the menu and cancel your
selection.
Selecting options in a pick list
A range of options is often presented in a type of menu called a pick list, which can be
identified by a downward-pointing arrow. Pick lists are different from the application
menus described above.
• Use the 5-way to highlight the pick list, and then press Center to display the items
in the list. Press Up and Down to highlight the item you want, and then press
Center to accept your selection.
• To exit the pick list and cancel your selection, press Left or Right .
• Use your stylus to tap the pick list, and then tap the item you want from the list.
Most menu items have
menu shortcuts listed in
the menu. To use a menu
shortcut, press Menu plus
the shortcut letter. You
don’t have to see the menu
item to use the menu
shortcut.
Moving around the Treo screen :: 23
Using the keyboard
When using the keyboard,
most people find it easiest
to hold the Treo with two
hands and use the tips of
both thumbs to press the
keys, as shown above.
The keyboard backlight
may not be visible in bright
sunlight.
24 :: Using the keyboard
A
I
H
A. Applications
B. Menu
C. Backspace
D. Return
E. Right Shift
F. A lt
G. Space
H. Shift/Find
I. Option
FG
B
C
D
E
Using the keyboard backlight
Treo includes a keyboard backlight for low light conditions. The keyboard backlight
activates automatically when the screen turns on. It turns off automatically when the
screen turns off and when an active call lasts longer than a minute.
Entering lowercase and uppercase letters
• To enter lowercase letters, press the desired keys.
• To enter an uppercase letter, press Shift/Find or Right Shift , and then
enter a letter. You don’t need to press and hold Shift while entering a letter.
• To turn Caps Lock on, press Shift/Find or Right Shift twice. To turn it off,
press Shift/Find or Right Shift again. When Caps Lock is on, this symbol
appears in the lower right: .
Entering numbers, punctuation, and symbols that appear above the letters on the keys
• Press Option , and then press the key with the desired character shown above
the letter. You don’t need to press and hold Option while pressing the second key.
• To turn Option Lock on, press Option twice. To turn it off, press Option
again. When Option Lock is on, this symbol appears in the lower right: .
Entering other symbols and accented characters
1. Enter the character that corresponds to the symbol or accented character you
want. See the table on the next page.
2. Press Alt .
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character, or just continue entering the next character.
In many applications, you
can view a list of all the
alternate characters. Open
the Edit menu and select
Keyboard Help.
Some application views
automatically default to
Option Lock, such as the
Dial Pad View in the Phone
application or the
Calculator. In this case, you
do not have to press and
hold Option to enter
numbers.
The alternate characters
are grouped according to
their similarity to the
corresponding key. For
example, the alternate
characters available for the
e key are é, è, ë, ê and .
Using the keyboard :: 25
Symbols and accented characters
Enter...
then press Alt
to select...
Enter...
then press Alt
to select...
Enter...
a á à ä â ã å æ o ó ò ö ô œ õ ø 0
A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ Ø 1
b or B ß p or P % 2
cç ¢ © ^ ˆ r or R® 3
CÇ ¢ © ^ ˆ s
d† ‡ S
ß Šs §
ß ŠS §
.? ! …
,„
D † ‡– D t or T ~ ™ † ‡ ! ¡
e
E
é è ë ê
É È Ë Ê
u ú ù ü û ? ¿
U Ú Ù Ü Û : ; :-) :-( ;-) :-D
then press Alt
to select...
% ‰
°
26 :: Using the keyboard
Symbols and accented characters
Enter...
then press Alt
to select...
Enter...
then press Alt
to select...
Enter...
then press Alt
to select...
f or F ƒ x or X x ' ‘ ’ < > ~ `
i í ì ï î y
I Í Ì Ï Î Y
ÿ ¥
Ÿ
¥
"“ ” « »
$
£ ¥ ¢
l or L £ + &
m or Mµ - _ ~ • = – —
nñ /
% \ ÷ |
NÑ #=
(< [ { ‹
)> ] } ›
Using the keyboard :: 27
You can also customize
the buttons yourself; see
“Setting Buttons
Preferences” on page 152
for details.
Opening applications
There are three application buttons on the front of the Treo 650 smartphone. The
fourth button turns your phone on and off, wakes up the screen, and controls the
keyguard. Each application button can be used to open two applications. To access a
button’s primary application, simply press the button. To access a button’s secondary
application, press Option , and then press the application button.
28 :: Opening applications
A
B
D
C
A Phone/Send
B. Calendar
C. Messaging
D. Power/End
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