shows information
about the programme
you have
highlighted
ch + and -ch + and -
ch + and -
ch + and -ch + and -
change the channel
arar
rr
oo
ww
ss
ar
r
o
w
s
arar
rr
oo
ww
ss
move the highlight
around the screen to
select the option you
want
tt
exex
tt
t
ex
t
tt
exex
tt
switches to text mode
cc
oloursolours
c
olours
cc
oloursolours
select the
corresponding colour
option
shown onscreen
selecselec
tt
selec
t
selecselec
tt
selects the option you
have highlighted and
confirms your choice
back upback up
back up
back upback up
shows the previous
screen
helphelp
help
helphelp
shows help on using Sky
Guide
numbersnumbers
numbers
numbersnumbers
select channel numbers
or menu options
Your Sky box*
stst
andbyandby
st
andby
stst
andbyandby
turns your Sky box on and off
arar
rr
oo
ww
ss
ar
r
o
w
s
arar
rr
oo
ww
ss
move the highlight around the
screen to select the option you
want
selecselec
tt
selec
t
selecselec
tt
selects the option you have
highlighted or confirms your choice
tt
vv
guide guide
t
v
guide
tt
vv
guide guide
shows the TV Guide screen
ii
i
ii
shows information about the
programme you have highlighted
rr
emotemot
e ce c
r
emot
rr
emotemot
red when receiving a command
from the Sky remote control
online lightonline light
online light
online lightonline light
green when online (using the
telephone line)
mesmes
mes
mesmes
yellow when message waiting
intint
int
intint
insert your interactive card here
when using interactive services
and only when an instruction to do
so appears on the screen
SS
kyky
S
ky
SS
kyky
insert your viewing card here
ommand lightommand light
e c
ommand light
e ce c
ommand lightommand light
ss
aa
ge lightge light
s
a
ge light
ss
aa
ge lightge light
erer
acac
tive cartive car
er
ac
tive car
erer
acac
tive cartive car
vievie
wing carwing car
vie
wing car
vievie
wing carwing car
d slotd slot
d slot
d slotd slot
d slotd slot
d slot
d slotd slot
back upback up
back up
back upback up
shows the previous screen
* Your model's configuration may vary from the illustration shown.
Sky is not responsible for the manufacture of your Sky box. For your
manufacturer's details, see the back cover of this guide.
Sky and Sky Guide are trademarks of British Sky Broadcasting Group Plc.
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual
property rights. Use of this copyright protection technology must be authorised by Macrovision, and is intended for
home and other limited Pay Per View uses only, unless otherwise authorised by Macrovision. Reverse engineering
or disassembly is prohibited.
You are not authorised to use your Sky box in a way which infringes the intellectual property rights of third parties.
Copying programmes is unlawful under the Copyright, Designs and Patents Act 1988, except in a limited number of
circumstances such as for the purpose of showing in schools (section 35) and timeshifting for private and domestic
use (section 70).
The details in this guide are correct at the time of going to print. The specification and features of Sky are subject
to change at any time without notice.
No responsibility can be accepted for any failure of your Sky box to receive, process or act on information
transmitted to it, or any change in the performance of your Sky box as a result of the transmission of this
information.
DVB is a registered trademark of the DVB Project
Contents
For your safety ............................................................................................... 2
Welcome to Sky .............................................................................................. 4
Getting started ............................................................................................... 6
Inserting your viewing card ................................................................... 6
Your Sky remote control ........................................................................ 7
Turning your Sky box on and off ............................................................ 7
Index .................................................................................................. 57
Using your Sky box
1
For your safety
Using equipment safely
Your Sky box has been manufactured to meet international safety standards, but you
must take care if you want to obtain the best results and operate it safely. You must
have your Sky digital satellite system installed by a qualified satellite-TV installer.
It is important that you read this booklet completely, especially the safety
instructions below. If you have any doubts about the installation, operation or safety
of your Sky box, please consult your dealer.
WARNING!
Remember that contact with 230 V AC mains can be lethal or can cause a severe
electric shock. To avoid this risk:
! Never remove the top cover from your Sky box. There are no user-serviceable parts
inside it, but there are some high-voltage live parts. Do not attempt to repair your Sky
box. For repairs, please contact Sky Customer Service (press services, select Telephonenumbers and look under Sky).
! Never attempt to move or repair your satellite dish or low noise block.
! Make sure that all electrical connections are properly made.
! Do not connect any of your equipment (Sky box, TV, video recorder etc.) to the mains
supply until you have properly connected all the other leads.
! Disconnect your Sky box from the mains supply before you disconnect any other
equipment from its rear panel.
! Never push anything into holes, slots or other openings in the casing of your Sky
box (except your viewing card and interactive card into their respective slots).
CAUTION!
Your Sky box is intended for use in moderate climates. Do not use or store your Sky
box in hot, cold, damp or dusty places.
In order to ensure a free flow of air around your Sky box, allow at least 10 cm of
space above and on all sides (especially between your Sky box and your TV). Do
not cover any ventilation slots.
Ensure the ventilation slots do not become impeded with items such as
newspapers, tablecloths and curtains or similar items.
Do not place the Sky box close to sources of heat such as a heater or direct sunlight.
The maximum temperature should not exceed 40
Do not place your Sky box in an enclosed cabinet with more than one other piece of
audio/video equipment e.g. VCR or DVD.
Do not put anything on your Sky box which might drip or spill into it. Never stand
objects filled with liquids, such as vases, on top of your Sky box.
Never place naked flame sources, such as lighted candles, on top of your Sky box.
Do not pick up or otherwise move your Sky box while it is connected to the mains
supply. If you want to move your Sky box, first disconnect it, then wait at least 30
seconds before continuing.
2
°C.
Using your Sky box
Electrical information
Mains plug and its fuse
The supplied mains plug may be a non-rewireable type or a rewireable type. Both
types contain an approved 3 A fuse. If you need to replace the fuse, use an ASTA- or
BSI-approved BS 1362 fuse, rated at 3 A and marked with either of these symbols:
or
The non-rewireable plug has its fuse beneath a fuse cover on
AM
its face. Use a screwdriver to lever off the fuse cover, replace
the fuse with a new one and refit its cover. Never use a plug if
its fuse cover is missing.
The fuse is inside the rewireable plug. Use a
screwdriver to remove the plug’s back cover, then lever
out the fuse and replace it with a new one. Replace the
E
N
FUSE of correct value
3 AMP
L
plug’s back cover.
If the supplied mains plug is not suitable for your
mains socket-outlet, remove its fuse and then cut the plug off the lead. Destroy the
severed plug immediately to avoid the shock hazard which would exist if this were to
be plugged into a mains socket. Do not attempt to repair or modify the mains lead or
plug. Fit an appropriate mains plug on the lead. If this plug contains a fuse, it should
be as described above. If you are using a non-fused plug, an external fuse must not
exceed 5A.
Connecting to the mains supply
Your Sky box operates with 230 Volts AC, 50 Hz mains supplies. Do not connect it to a
DC power supply.
On some models, the supplied mains lead has a 2-way connector at one end and a
mains plug at the other. Insert the 2-way connector into your Sky box before you
insert the plug into the mains supply.
The only way to disconnect your Sky box from the mains is to remove the mains lead.
Your Sky box must therefore be installed near to the mains socket-outlet, which
should be easily accessible.
If you are in any doubt about anything relating to the mains supply, consult a
competent electrician.
Using your Sky box
3
Welcome to Sky
About this guide
This guide contains all you need to know about how to watch digital satellite
TV using your Sky box. It also provides important safety information. To find
what you need, use the Contents or Index to find the relevant chapter of this
guide.
For more information, go to the customer support pages of www.sky.com.
To arrange a Sky subscription or to request a copy of the Sky Terms and
Conditions, call Sky Customer Service. You can find telephone numbers by
pressing services on your Sky remote control.
Welcome to digital TV
Digital TV gives you not only stunningly clear pictures and digital-quality
stereo sound, but also the opportunity to receive many more channels and
services. Sky provides a digital satellite system that allows you to receive Sky
digital programming.
Your Sky box
Your Sky box receives digital information via satellite, decodes it and sends it
through to your TV. You control your viewing preferences through the onscreen
Sky Guide.
Your Sky box comes with the Sky remote control. In most cases, this can
control both your TV and your Sky box. For more information, see the GettingStarted pages of this guide.
4
Using your Sky box
What is Sky Guide?
Sky Guide is a helpful and easy-to-use onscreen guide to your digital satellite
services. It is designed to help you get the most out of watching television.
All Sky Guide features appear on your TV screen and are controlled using your
Sky remote control.
Sky Guide allows you to:
• see onscreen TV programme listings for up to seven days;
• set reminders for future programmes;
• see TV listings while you are watching a programme;
• set up and see your favourite channels;
• order Box Office movies, sports and events;
• use a range of interactive services;
• set parental-control viewing restrictions and a spending limit for programme
purchases;
• modify your Sky box settings.
Each of these features is described in detail in this guide.
Sky keeps you up-to-date
As digital television develops and as more features become available, SSSL
(Sky Subscribers Services Limited) may occasionally update the Sky Guide
software by loading it into your Sky box directly from the satellite. We will give
you information on these additions and new features as they are added.
Welcome
For more information, go to the customer support pages of www.sky.com.
Using your Sky box
5
Getting started
This chapter gives you the basic information you need to start using your Sky
box.
For more detailed information, use the Contents or Index to find the relevant
chapter of this guide.
Inserting your viewing card
Before starting, make sure you insert your viewing card the right way up in the
slot marked Sky viewing card located on the front panel of your Sky box.
To insert the card, complete the following steps:
1 Hold your viewing card with the Sky digital logo facing upwards, and the
arrow pointing towards the slot.
2 Insert your viewing card into the slot, as far as you can without forcing it.
! If you do not have a viewing card, call Sky Customer Service. For a full list of
useful telephone numbers, press services on your Sky remote control and
select Telephone Numbers.
! So that you can watch all the channels and services you are entitled to, you
must leave your viewing card in your Sky box at all times.
Looking after your viewing card
• Do not remove and re-insert your viewing card unnecessarily. There is no
need to remove your viewing card unless it is faulty or has expired.
• Do not bend your viewing card.
• Keep your viewing card away from heat and sunlight.
• Keep your viewing card dry. Never clean it with fluids – use a soft, dry tissue.
• Keep your viewing card away from small children and pets.
6
Using your Sky box
Your Sky remote control
Your Sky remote control can operate your TV as well as your Sky box.
To use your Sky remote control with your Sky box, press
Sky.
To use your Sky remote control with your TV, press tv.
For details of the functions of your Sky remote control keys, refer to the front
of this guide.
Your Sky remote control is compatible with all makes of Sky box. If your Sky
remote control does not also operate your TV, see the Extra Information
chapter of this guide.
Getting Started
Turning your Sky box on and off
To turn your Sky box on, press Sky on your Sky remote control.
Make sure the standby light on the front of your Sky box is green – this shows
your Sky box is on.
To turn your Sky box off, press Sky on your Sky remote control, then press the
standby key.
The standby light is red when your Sky box is off, but still plugged into the
mains. It is not necessary to unplug your Sky box when it is not in use.
Using your Sky box
7
Changing channel
Using the ch key
Using the channel number
Changing the volume
Press ch + or – on your Sky remote control to change
channel up or down, one at a time.
If you know the channel number, you can use the number
keys to choose the channel you want to watch.
Each time you change channel, the Search & Scan banner
appears.
The banner disappears automatically after a few seconds,
alternatively, press back up.
Press vol + or – on your Sky remote control to increase or
decrease the volume of your TV.
Press mute to turn the TV sound off.
To turn the TV sound back on, press mute again.
8
Using your Sky box
Using the Search & Scan banner
When you are watching a satellite channel and want to find out what else is
on, either now or later, without interrupting the programme you are watching,
press select to display the Search & Scan banner.
Getting Started
Use the up and down arrows to see what's on other
channels.
Use the left and right arrows to see what programmes are on at different
times on the channel displayed in the banner.
When you see a programme you want to watch press select.
If it's on now, Sky Guide tunes your Sky box to the channel showing the
programme.
If it's on later, Sky Guide sets a reminder.
If the channel shown in the Search & Scan banner is set as one of your
Favourite Channels, this is indicated by a tick (3).
Using your Sky box
9
Using digital text
If you are watching a channel with a digital text service, press text to use it.
If digital text is not available, you see a banner informing you how to use
teletext instead.
Press Sky at any time to return to TV viewing.
Using teletext
If your television has teletext features, press tv and then text on your Sky
remote control to use them.
Use the number keys to choose the page you require. The table below shows
the Sky remote control keys to use for teletext functions.
KeyFunction
text
Enters text mode
(also exits text mode on some TV models)
back up
0-9
i
select
colo ur s
Exits text mode
Text page number entry
Tex t r eve a l
Tex t h o l d
Fastext functions
To return to satellite services, press back up, then press Sky.
Viewing with subtitles and narrative
To change the default options for subtitles and narrative temporarily, press
Help on your Sky remote control.
If the subtitles and narrative options are available, use the left/right arrows to
turn them ON or OFF then press select.
To make permanent settings for subtitles and narrative:
1 Press services on your Sky remote control and select System Setup.
2 Select Language and Subtitles.
10
3 Highlight the setting you want to change and use the left and right arrows to
choose ON or OFF.
4 Highlight Save New Settings and press select.
Using your Sky box
Using Sky Guide
Sky Guide is the onscreen guide to your digital services.
All Sky Guide features are controlled with your Sky remote control. There are
four main sections, each of which has a dedicated remote control key.
TV Guide shows onscreen listings for channels and
programmes.
Box Office allows you to order movies and events for
purchase.
Services lets you to set Parental Controls, Subtitles and
your Favourite Channels. You can also access useful
customer information.
Interactive lets you access a range of interactive services.
Certain services described above may only be available with specific types
of Sky subscription.
Using your Sky Guide
Using your Sky box
11
Sky Guide and your Sky remote control
Your Sky Guide and Sky remote control are designed to work
together. Whatever part of Sky Guide is on your screen, use
the arrows to move the highlight around, then press select to
choose the option you want.
You can use the colour option keys on many Sky Guide
screens. The function of the colour option keys is shown on
the screen. Press the key of the same colour to choose that
option or function.
You can also use the number keys as shortcuts. Whenever a
list of numbered options is shown, press the appropriate
number key to choose an option quickly. The number keys
also have letters marked on them. Press the key once to jump
to the first letter shown. Press it again for the next letter.
If you go to a screen you don’t want, press back up to return
to the previous Sky Guide screen.
To see information about the programme you are watching,
press the i key. If you are using TV Guide or Box Office, you
can use this key to see information about the highlighted
programme.
In addition to changing channels, you can also use the
channel keys to page up (+) and page down (-) through full
screen listings.
Press Sky to return to the channel you were watching.
12
Using your Sky box
TV Guide
Press tv guide on your Sky remote control to see the TV
Guide screen.
Using your Sky Guide
From this screen you can view:
All Channels – TV programmes scheduled for today and the week ahead,
listed by channel number.
Entertainment, Movies, Sports, News & Documentaries, Kids, Music & Radio and
Specialist – programmes scheduled for today and the week ahead, listed by
channel type.
A–Z Listings – an alphabetical listing of all programmes showing for the next
24 hours.
Personal Planner – your programmes selected for future viewing.
Using your Sky box
13
Finding a programme
To find a programme from the full listings, press tv guide on your Sky remote
control, highlight All Channels, then press select.
The All Channels listings screen is shown.
14
Use the up and down arrows to move the highlight through the channels.
Use the right and left arrows to see programmes being shown at different
times. Times are shown at the top of the programme listing.
Use the Page Up (red) and Page Down (green) keys to see the preceding or next
page of the channel listing.
Use the +24 Hours (yellow) key to move forwards 24 hours at a time. To move
backwards 24 hours at a time, use the –24 Hours (blue) key.
Use the number keys to go quickly to a particular channel. Enter the channel
number, which is always three digits, for example 106.
If not all of the programme title is shown, press the i key to see the full title.
Using your Sky box
Choosing a programme to watch
When you see a programme you want to watch, use the arrows to highlight it,
then press select.
If the programme is on now, your Sky box tunes to it.
If the programme is on later, Sky Guide sets a reminder. Your Personal
Planner appears, showing the selected programme, together with a Reminder
symbol in the right-hand column .
If you choose a Pay Per View programme, you see the Box Office screen
showing the programme details and purchase price. For more information, see
the Box Office chapter of this guide.
If you choose a programme that is on a channel to which you do not
currently subscribe, you are given information on how you can subscribe to
this channel.
Using your Sky Guide
Using your Sky box
15
Displaying A–Z listings
If you are looking for a particular programme, a quick way to find it is to use
the A–Z listings. This lists all the day’s programmes in alphabetical order, so
you can easily find when and where the programme is on.
To find a programme from the A–Z listings, press tv guide on your Sky remote
control, highlight A–Z Listings, then press select.
Highlight the type of programme you are looking for, for example,
Entertainment, then press select. The A–Z Listings screen for that type of
programme is shown.
16
You can use the number keys (which also have letters
marked on them) to quickly find programmes that start
with a particular letter.
Press once for the first letter shown. Press the key again for
the next letter, and so on. The listing updates after a short
delay.
You can choose to see programmes of more specific types by pressing the
colour option keys. Use the left and right arrows to see what other types are
available.
Using your Sky box
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