✔ Ti tl e Pag e ( This pag e)
✔ Note for Parts List
✔ Panel
✔ Reset
✔ Amp Diag Mode after Abnormal Conditions
✔ Wi-Fi 5GHz Setting
✔ Model and Destination
✔ Firmware
✔ Check Idling Current
✔ Hookup and Setting
✔ Tr ouble Shoot
✔ Disassembly
✔ Schematic Diagram
✔ Exploded View
✔ Appendix
SAFETY-RELATED COMPONENT WARNING!! :
COMPONENTS IDENTIFIED BY MARK ON THE SCHEMATIC DIAGRAM AND IN THE PARTS LIST ARE CRITICAL FOR RISK OF FIRE
AND ELECTRIC SHOCK. REPLACE THESE COMPONENTS WITH ONKYO PARTS WHOSE PART NUMBERS APPEAR AS SHOWN IN
THIS MANUAL. MAKE LEAKAGE-CURRENT OR RESISTANCE MESUREMENTS TO DETERMINE THAT EXPOSED PARTS ARE
ACCEPTABLY INSULATED FROM THE SUPPLY CIRCUIT BEFORE RETURNING THE APPLIANCE TO THE CUSTOMER.
Caution:
If Main or Primary fuse enters in the Neutral line of AC Mains supply or if there is possibility of Main or Primary Fuse entering in the Neutral
line of AC Mains supply, then AC Mains supply must be disconnected to de-energize the circuit.
This service manual is intended for qualified service technicians; it is not meant for the casual do-it-yourselfer. Qualified technicians have the
necessary test equipment and tools, and have been trained to properly and safely repair complex products such as those covered by this
manual.
Improperly performed repairs can adversely affect the safety and reliability of the product and may void the warranty. If you are not qualified to
perform the repair of this product properly and safely, you should not risk trying to do so and refer the repair to a qualified service technician.
Published by Onkyo & Pioneer Corporation Grobal CS Department
1
2
5 4 3
6
File Name of Parts List File (EXCEL File)
When parts list is EXCEL file, please refer to the following explanation about file name.
D
P L _ T X – S R 3 4 3 ( B ) M J J . x l s x
Model No. Color
C
Color(色記号)
(X) Not related to color
(B) Black (M) Wood
(BR) Brown (O) Orange
(C) Cherry (P) Pink
(G) Gold (R) Red
B
A
(GR) Green (S) Silver
(H) Gray (V) Violet
(K) Black (W) White
(L) Blue (Y) Yellow
(LB) Light Blue
Voltage(電圧記号) Destination(仕向地記号)
D 120V AC
G 220~230V
H 220~230/240V
J 100V AC
M 220~240V AC
P 230V AC
U 100~240V AC
V 110~240V
W 120V/220~240V
Z ※1
Speaker System (without AM P .) :
0 Passive Subwoofer
F Front Speaker
C Center Speaker
R Rear Speaker
B Back Speaker
Destination(仕向地記号)
Look at the rear panel serial number 6 digit.
○○○○○ J ○○○○○○○○○○
Voltage(電圧記号)
Look at the rear panel serial number 5 digit.
○○○○ J ○○○○○○○○○○○
A Australia
B United Kingdom
C North American
D USA
F Taiwan
J Japan
K Korea
L Russia
P Europe
Q Hong Kong
R China
S Brazil
T Thai
U Worldwide
Note for Parts List
D
C
Speaker System (without AMP.) :
L Left channel
R Right channel
0 Center channel
B
A
※1 There is a charge function and a power supply ( adapter) is needed, but an adapter isn't bundled.
(充電機能があり、電源(アダプタ)を要するが、アダプタを付属しないもの)
1
2
COMMON
5 4 3
6
1
2
5 4 3
6
Panel
D
C
Front Panel
Panel
Remote Control Unit
RC-911R
D
C
B
A
Rear Panel
1
B
Accessory
1. Remote controller (RC-911R) (1)
2. Batteries (AAA/R03) (2)
3. Speaker setup microphone (1)
4. Indoor FM antenna (1)
5. AM loop antenna (1)
6. Power cord (1)
TX-RZ820
2
5 4 3
6
A
1
2
5 4 3
6
Reset
【STORE】
D
[ SETUP ] + [ ENTER ] x 2
【RESET】
1. Volume 40
2. [ TONE ] + [ ON/STANDBY ] → [ RETURN ] x 2
3. Unplug the power cord from AVR after the disappeared "All Clear" of FL tube and AVR goes standby.
C
【RECALL】
[ SETUP ] + [ RETURN ] x 2
Reset
D
C
B
Detail key operation is here.
A
1
B
A
TX-RZ620/RZ720/RZ820
2
5 4 3
6
1
2
5 4 3
6
Protect Mode
Amp Diag Mode after Abnormal Conditions
The unit goes into standby automatically when detect the abnormal condition of thermal detection, dc voltage detection or current detection. (e.g. TX-NR555 block diagram below)
D
BAPRC PCB Info
THERMAL
C
B
AC IN
BAPS PCB Info
SUB
TRANS.
FUSE
F9002
Power Supply
for STANDBY
Relay
RL9001
P9002
PON_MAIN PON_MAIN
P2800B
BAAF PCB Info
BACLA PCB
POWER
Info
TRANS.
T901
VOLTAGE
DRIVE
SEC-1
(HIGH)
SEC-1
(LOW)
FUSE
F6901
F6902
(H)
RELAY
RL6911
RL6912
(L)
(H)
or
(L)
Power
Supply
SEC1H
MPU
Q7009
Power amp.
Power
Supply
SPRLF
VOLH
VPROTECT
IPROTECT
P8002
(Front L)
Q6001
Q6021
CURRENT
DETECT
IPRO
VPRO: DC voltage detection
IPRO: Current detection
This function is for avoiding the rupture of electrolytic capacitors with amplifier circuit
failure during power-ON.
Operation of Self-diagnostic
D
Self-diagnostic will start at the timing of next power on, after goes to the protect mode
by Current detection or DC voltage detection.
Only On/Standby key could work in this mode. Also remote control does not work.
However, the CLEAR operation is enabled.
During Self-diagnostic, the power supply for amplifier circuit become low voltage
state(SEC1-LOW), and the speaker relay will be turned off. Then, MPU will check each
amplifier circuits Internally by entering the test signal (20 kHz,-20 dBFS sine wave) to
each channel from DSP.
C
MPU will judge the amplifier circuit is good or not from VOLH value.
The normal range of VOLH value is 0.04 V < VOLH < 0.20 V.
If VOLH value is in the out of this range, it will be judged as NG (No good).
No problem found
When protected by current detection, and no problem found, "CHECK SP WIRE“ will be displayed.
In this State, Only the On/Standby key is effective. And if do not anything for 3 minutes, unit goes
into standby automatically.
When pr
B
operation.
Problem found
When judged as there is a problem on any channel, the information of channel that has a problem
will be displayed as in the right figure.
In this State, Only the On/Standby key is effective. Also remote control does not work. If do not
anything for 3 minutes, unit goes into standby automatically. This state will keep also after unit
turn on/off, or AC unplugged.
the power supply for amplifier circuit become low voltage state(SEC1-LOW), and the speaker
A
relay will be turned off.
otected by a DC voltage detection, and no problem found, unit goes into normal
Amp Diag Mode after Abnormal Conditions
Display of during Self-diagnostics
2 Line FL tube type
A M P D i a g M o d e
1 Line FL tube type
A M P D i a g M o d e
“Mode” This part display the channel which is currently checked. (E.g. "[FL]", etc.)
Display of when problem found
2 Line FL tube type
N G C H :
L C R S L S R B L B
1 Line FL tube type
N G : L C R S L S R B L B R
Front L channel
L
Center channel
C
Front R channel
R
S L
S R
B L
B R
Surround L channel
Surround R channel
Surround back L channel
Surround back R channel
R
D
C
B
A
COMMON
1
2
5 4 3
6
1
2
5 4 3
6
Repair Process and How to Confirm
Confirmation of the protect cause
While NG channel is displayed, You can confirm the protect cause by following the step below.
1. Press the Enter button
D
2. The protect cause are displayed for 5 seconds.
Please check the around of those amplifier circuit and repair it.
Clear of NG CH information
After repair, you can clear NG CH information by following the steps below.
1. Press the On/Standby key while pressing the Enter key.
2. Display as in the right figure appears.
C
3. Unit goes into Standby automatically after 5 seconds.
Self-diagnostic will start again at the timing of next power on.
By this, You can verify whether repair was properly or not.
If problem found after repair, please re-check the around of its circuit.
Cancel of Self-diagnostic
You can cancel this mode by clear operation (press Standby key while pressing CBL/SAT key).
After cancel this mode, receiver will be started as normal operation.
B
Manual Execution of Self-diagnostic
1. [DIMMER] + [ON/STANDBY] x 2
Main Firmware Version will appear on the main unit’s display.
2. [SETUP] or [HOME]
Service information will appear on the main unit’s display
3. [ENTER]
Display as in the right figure appears.
4. [STANDBY/ON]
Unit will go into standby.
A
5. [STANDBY/ON]
Unit will turn on. Then self-diagnostic will start automatically.
Amp Diag Mode after Abnormal Conditions
Protected by current detection
D E T . P R O T E C T : I
D
Protected by DC Voltage detection
D E T . P R O T E C T : V
Clear of NG CH information
N G C H C L E A R
C
B
Manual Execution of Self-diagnostic
A M P D I A G T E S T O N
A
COMMON
1
2
5 4 3
6
1
2
5 4 3
6
Service information 1/2
Displaying Service information
This service information display sy stem is helpful in analy z e the status when the unit goes into
Protect mode and is powered off. Pay attention that the status will change if a button is pushed.
D
How to enter to service information mode.
Step1 :
[DIMMER] + [ON/STANDBY] x 2
Step2 :
[SETUP] or [HOME]
C
Step3 :
[SETUP] or [HOME]
B
History No.
: 1 ~ 3
(1 is latest.)
M1.xx / xxxxxAEx
1 - 8 0 F 2 7 D D
Temperature
: xx F or xx C
Power off Cause
T : Thermal Protect
V : Voltage Protect
I : Current Protect
- : Other
Volume Level
1 01: 23 10h
History No.
: 1 ~ 3
(1 is latest.)
Time after Power on
xx : xx
Cumulative operation time after Reset
: xx h
Note)
If press [ENTER] during service information mode, the following display will appear.
And Self-diagnostic will start at when next turn on.
A
The version of main microprocessor.
(displayed only for 3 seconds)
Listening Mode
Please see the “List eni ng Mode
code list” on the next page.
Information Displayed
(Record this Information)
Amp Diag Mode after Abnormal Conditions
How to change History No. 1 ~ 3.
[CURSOR UP] or [CURSOR DOWN]
1 I 8 0 F 3 0 D D
[CURSOR UP] [CURSOR DOWN]
2 I 9 1 F 2 7 D D
3 - 0 0 F 0 0 A
[SETUP] or [HOME]
T : 0 I : 2 V : 0
T : Thermal Protect
Count of each protect
I : Current Protect
V : Voltage Protect
How to exit the service information mode.
[ON/STANDBY]
Normal display
[RETURN] (to initialize the data in the service information.)
It is totally different from Radio Law at the each country on 5GHz band.
It means it is totally different from enabled Channel of 5GHz band at the each country.
We define the “Country Code” for 5GHz band.
You must set up the appropriate country code to the product.
Example;
Case1:
C
When you use the “P” destination products and bring move to Russia or Israel,
If you did not setup change country code and use in Russia and Israel,
You will be on the illegal Radio Law in Russia and Israel.
Case2;
When you use “C” or “D” destination product bring move to Japan or Taiwan,
If you did not setup change country code and use in Japan and Taiwan,
You will be on the illegal Radio Law in Japan and Taiwan.
B
A
WiFi 5GHz Setting
Service Parts information:
The default country code is set on “Processing Circuit Board(PRC board)”.
You must make sure and set up the “Country Code“ when you replace the processing
circuit pc board.
Otherwise You and your customer should be on the illegal Radio Law and
IT HAS POSSIBILITY TO HAVE A RISK OF
PUNISHMENT FROM EACH COUNTRY GOVERNMENT.
If you did not make sure country code and no setup code and face any trouble,
We does not have any responsibility.
For setting up the Country Code,
Please ask the procedure of changing country code
to your distributer or our sales.
It is no described the procedure of changing Country Code on this Service Manual
If you have any trouble of unclear procedure for update country code,
Please contact our sales department.
PRC Board Default Value of Country Code
The PRC board is already set default Country Code by the representative destination.
To confirm the default country code, Please refer to the "How to read PRC Board part
number and Default value of Country Code" section.
D
C
B
A
Figure Country List (need to set up)
COMMON
1
2
5 4 3
6
1
2
5 4 3
6
Wireless LAN 5GHz Setting
D
IMPOTANT!!
Make sure and Setup Country Code
You have to make sure country code for using or replacing “Processing Circuit PC
Board”.
It means that you have to make sure country code between using Processing Circuit
PC board( PRC Board) and your customer’s country code.
When it is not match PRC board default country code and customer’s country, you
have to setup Country Code.
Case3;
C
When you repair the “P” destination products and replace “P” destination PRC Board
and the customer live in UK, It is no necessary to setup Country Code
Because “P” destination PRC board already setup “EU” country code.
Customer: UK: EU PRC Board: EU
Match Country code
NO NECESSARY TO SETUP COUNTRY CODE
B
Case4;
When you repair the “P” destination products and replace “P” destination PRC board
and the customer live in Russia, It is necessary to setup Country Code
Because “P” destination PRC Board already setup “EU” country code.
However, the customer’s country code is “RU”. It means no match PRC Board code
and Customer’s code.
Customer: Russia: RU PRC Board: EU
A
No Match Country code
NECESSARY TO SETUP COUNTRY CODE
WiFi 5GHz Setting
Case5;
When you repair the “C” destination products and replace “C” destination PRC board
and the customer live in US, it is no necessary to setup Country Code
Because “C” destination PRC board already setup “US” country code.
Match Country code
NO NECESSARY TO SETUP COUNTRY CODE
Case6;
When you repair the “C” destination product and replace “C” destination PRC board
and the customer live in Taiwan, It is necessary to setup Country Code.
Because “C” destination PRC Board already setup “US” country code as default.
However, the customer’s country code is “TW”. It means no match PRC Board code
and the customer’s country code
No Match Country code
NECESSARY TO SETUP COUNTRY CODE
Customer: US: US PRC Board: US
Customer: Taiwan: TW PRC Board: US
D
C
B
A
COMMON
1
2
5 4 3
6
1
2
5 4 3
6
Wireless LAN 5GHz Country Code 1/2
D
C
Region
America
Country
USA
Canada
Mexico
Brazil
Chile
Guatemala
Puerto Rico
Trinidad
Dominican Rep
Argentina
Ecuador
Code
US
US
US
US
CL
US
US
TT
US
AR
US
Region
Asia / Oceania
Country
Japan
China
Hong Kong
Korea
Taiwan
Singapore
Malaysia
Philippines
Vietnam
Indonesia
Sri Lanka
Code
JP
CN
EU
KR
TW
SG
MY
EU
EU
ID
EU
Region
Middle East
WiFi 5GHz Setting
Country
UAE
Bahrain
Kuwait
Oman
Qatar
Lebanon
Jordan
Saudi Arabia
Code
EU
BH
KW
EU
QA
EU
JO
EU
D
C
Paraguay
Colombia
Guam
B
Panama
Costa Rica
Uruguay
Peru
A
1
PY
US
US
US
US
UY
PE
2
Australia
New
Zealand
Thailand
India
Pakistan
AU
AU
EU
IN
PK
B
A
COMMON
5 4 3
6
1
2
5 4 3
6
Wireless LAN 5GHz Country Code 2/2
D
C
Region
Europe / Africa
B
A
Country Code
Germany EU
UK EU
France EU
Netherlands EU
Italy EU
Switzerland EU
Denmark EU
Sweden EU
Austria EU
Belgium EU
Spain EU
Norway EU
Finland EU
Czech EU
Israel IL
Ukraine EU
Hungary EU
Slovakia EU
Luxembourg EU
Turkey EU
Portugal EU
Malta EU
Latvia EU
Poland EU
Region
Europe / Africa
Country Code
Cyprus EU
Estonia EU
Slovenia EU
Bulgaria EU
Greece EU
Romania EU
Lithuania EU
Serbia EU
Croatia EU
Ireland EU
Macedonia EU
Moldova EU
Russia RU
Andorra EU
Armenia EU
Azerbaijan EU
Belarus EU
Bosnia and
Herzegovina
Northern
Cyprus(Turkey)
EU
EU
Georgia EU
Iceland EU
Kazakhstan EU
Region
Europe / Africa
WiFi 5GHz Setting
Country Code
Liechtenstein EU
Monaco EU
Montenegro EU
San Marino EU
Vatican City EU
Kosovo EU
Kaliningrad(Russia) RU
Gibraltar(UK) EU
Canary
Islands(Spain)
Ceuta EU
Melilla EU
Morocco MA
Algeria EU
Tunisia TN
Egypt EG
Mauritius US
South Africa EU
EU
D
C
B
A
COMMON
1
2
5 4 3
6
1
2
5 4 3
6
How to read PRC Board part number and Default value of Country Code
Dst Code Main Country
C US North America
D US United State
S US Brazil
P EU Europe
B EU United Kingdom
Q EU Hong Kong
T EU Thai
L RU Russia
A AU Australia / New Zealand
R CN China
F TW Taiwan
K KR Korea
J JP Japan
WiFi 5GHz Setting
D
C
B
A
COMMON
1
2
5 4 3
6
1
D C 0 6 0 0
x x 0 6 1 0
x A 0 6 4 0
x R 0 6 5 0
J J 0 6 2 0
1. [TV] + [ON/STAND BY ]
D
2. [DIMM ER ]
3. Rotate [TONE] x5
2
5 4 3
6
Model and Dest ination
D
Model Name Distination
TX-RZ820 DC
TX-RZ820 xx
TX-RZ820 xA
TX-RZ820 xR
TX-RZ820 JJ
C
B
R Z 8 2 0
R Z 8 2 0
R Z 8 2 0
R Z 8 2 0
R Z 8 2 0
FL Display
C
B
A
TX-RZ820
1
2
5 4 3
6
A
1
2
5 4 3
6
How to check Firmware Version & Preparation of Update
Step1 : [DIMMER] + [ON/STANDBY] x 2
D
Main Firmware Version will appear on the main unit’s display.
Return to Display Main Firmware Version ( Return Step1)
B
When It is rotated left ( - ) TONE knob, It is appeared before step.
A
Firmware
[Preparation of Update]
1.Connect the USB storage device to your PC. If there is any data in the USB storage
device, remove it.
2.Download the firmware file ( package f ile) from the Onkyo FTP-server. However European
service partners should download the f irmw ar e file (package file) from the ExtraNet.
Onkyo FTP-server: ftp://manex.onkyo.co.jp/ID and Password are those we informed when changed.
Filename is as follows: ONKAVR0025******************.zip
Unzip the downloaded file. A following file is created.
3.Copy it to the USB storage device. Be careful not to copy the zip file.
4.Remove the USB storage device from your PC.
D
C
B
A
TX-RZ820
1
2
5 4 3
6
1
2
5 4 3
6
How to Update (service mode) 1/2
Overwriting is also possible.
D
1.Connect the USB strage to the USB port on the unit.
C
B
A
2. Turn on the unit. It takes some time to start after you switch on the unit.
Press: [DIMMER] + [ON/STANDBY] x 2
3. Press [RETURN] button, Then it is displayed as below
If you need each module of the firmware update, you can select the module by pressing
PRESET < and > button.
If you need change source NET or USB, you can select the source by pressing
TUNING UP and Down key
It should be updated firmware by selecting USB -> ALL normally.
Please Do NOT choose T-SRV (it is test server)
Firmware
USB -> ALL: ALL firmware update ( default )
USB -> DSP1: DSP firmware update
USB -> OSD: OSD firmware update
USB -> VMPU: VMPU firmware update
USB -> NET: NET firmware update
USB -> MMPU: Main MPU firmware update
USB -> WORK: Compare between AVR and USB, Only update new version firmware
NET -> ALL: ALL firmware update ( default )
NET -> DSP1: DSP firmware update
NET -> OSD: OSD firmware update
NET -> VMPU: VMPU firmware update
NET -> NET: NET firmware update
NET -> MMPU: Main MPU firmware update
NET -> WORK: Compare between AVR and MMC,
Only update new version firmware by network
The default setting is “ ALL”
CAUTION: When you will update each module firmware,
you have to keep combination of firmware.
D
C
B
A
TX-RZ820
1
2
5 4 3
6
1
2
5 4 3
6
How to Update (service mode) 2/2
4. Press [ENTER] button. Start update firmware.
D
C
B
A
5.Wait unt
il update is completed. When the update ends, “Completed!” is displayed. When
“ Completed!” message appeared, you can power off by pressing “ ON/STANDBY” button.
(If you leave it, it automatically turns standby mode. )
Firmware
6.Press [ON/STANDBY] button, and the unit turns on.
7.Check the new FW version number.
<Note>
If the procedure might not be successful, please select “USB -> ALL”.
D
C
B
A
TX-RZ820
1
2
5 4 3
6
1
a.
Idling
Channel
FL,FR,C,SL,SR,SBL,SBR
Terminals
P6021,P6022,P6023,P6025,P6026,P6027,P6028
*
*
b.
Aging
The AVR is turned on about 6 minutes
c.
Idling
*Equip series 1/4W 100
*If the measured value are under 1 mV or over 21 mV, turn off the power of the AVR and rew ork the AVR.
*
*
2
5 4 3
6
How to Check Idling Current
Pre-check
D
Connect 1/4W 100 ohms resisters in each probe of multi mater .
Make sure from 1mV to 21mV, When it is not this range, you have to make sure again r epair.
C
Connect 1/4W 100 ohms resisters in each probe of multi mater .
Make sure from 1mV to 21mV, When it is not this range, you have to make sure again r epair.
After-check
for aging.
-ohm resisters near the terminal respectively in each pole of the jig used for the above mentioned terminals.
Check Idling Current
D
C
B
A
1
2
B
A
TX-NR575/676/676E/777
HT-R997
TX-RZ620/720/820
DRX-2.1/3.1
5 4 3
6
1
2
5 4 3
6
No Sound
■ No sound from connected player
D
C
B
□ Chose input selector which is assigned to connected input terminal ?
□ Isn’t muting on ?
■ No sound from connected TV
□ Chose wrong input selector ?
□ Connect to this model’s HDMI OUT terminal from TV by HDMI cable ?
□ When TV supports ARC function, connect to his model’s HDMI OUT terminal from
TV’s HDMI input terminal for ARC function ?
□ When TV doesn’t support ARC function, connect TV to this model with optical cable
etc. ?
□ Isn’t muting on ?
■ No sound from some connected loudspeaker(s)
□ No sound loudspeaker(s) config is enabled ?
■ No sound from all connected TV or Blu-ray player etc.
□ After chose loudspeaker volume level setting, test tone is OK ?
■ No problem about above items
□ Unplug power cord
After 10 seconds, connect power cord again
□ Reset this model
Hookup and Setting
D
C
B
A
A
COMMON
1
2
5 4 3
6
1
2
5 4 3
6
No Picture
■ In general
D
C
□ Connection cable is bent , twisted or damaged ?
□ Input is switched on TV ?
■ No picture from connected player by HDMI input terminal
□ Chose input selector which is connected to player ?
□ Listening mode is not Pure Audio ?
□ Don’t use HDMI-DVI adaptor. From personal computer ?
■ No picture from connected player by component video terminal
□ Output to TV connected to component video out terminal from player's picture
connected to the composite video input terminals ?
■ No problem about above items
□ Unplug power cord
After 10 seconds, connect power cord again
□ Reset this model
Hookup and Setting
D
C
B
A
B
A
COMMON
1
2
5 4 3
6
1
2
5 4 3
6
No Power
■ In general
D
C
□ Doesn't be connection cable bent, be it twisted and be it damaged?
■ There is time when indication on the front panel doesn't just light up.
□ Please check the connecting cord of a DISPLAY PCB.