Printer control panel display is blank or displays only diamonds...............................................................................200
Error message about reading USB drive appears..............................................................................................................200
Jobs do not print...........................................................................................................................................................................201
Job takes longer than expected to print..............................................................................................................................201
Job prints from the wrong tray or on the wrong paper .................................................................................................202
Incorrect or strange characters print.....................................................................................................................................202
Tray linking does not work........................................................................................................................................................202
Large jobs do not collate ...........................................................................................................................................................202
Unexpected page breaks occur...............................................................................................................................................203
Solving copy problems...................................................................................................................................................203
Copier does not respond ...........................................................................................................................................................203
Scanner unit does not close......................................................................................................................................................203
Poor copy quality..........................................................................................................................................................................204
Partial document or photo copies..........................................................................................................................................205
Solving scanner problems.............................................................................................................................................205
Checking an unresponsive scanner .......................................................................................................................................205
Scan was not successful .............................................................................................................................................................206
Scanning takes too long or freezes the computer............................................................................................................206
Poor scanned image quality .....................................................................................................................................................206
Partial document or photo scans ............................................................................................................................................207
Cannot scan from a computer .................................................................................................................................................207
Solving fax problems.......................................................................................................................................................207
Caller ID is not shown..................................................................................................................................................................207
Cannot send or receive a fax.....................................................................................................................................................208
Can send but not receive faxes................................................................................................................................................209
Can receive but not send faxes................................................................................................................................................210
Received fax has poor print quality........................................................................................................................................211
Blocking junk faxes.......................................................................................................................................................................211
Solving option problems................................................................................................................................................212
Option does not operate correctly or quits after it is installed ....................................................................................212
Drawers.............................................................................................................................................................................................212
Multipurpose feeder ....................................................................................................................................................................213
Memory card ..................................................................................................................................................................................213
Solving paper feed problems.......................................................................................................................................213
Paper frequently jams .................................................................................................................................................................213
Paper jam message remains after jam is cleared ..............................................................................................................214
Page that jammed does not reprint after you clear the jam.........................................................................................214
Solving print quality problems....................................................................................................................................214
Blank pages.....................................................................................................................................................................................214
Characters have jagged or uneven edges ...........................................................................................................................215
Clipped images ..............................................................................................................................................................................215
Dark lines .........................................................................................................................................................................................216
Gray background ..........................................................................................................................................................................216
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