Oki OkiLAN 6020e Pocket Print Server Users Guide

OkiLAN 6020e® Pocket Print Server

User’s Guide

High Performance 10/100 Base-T Ethernet

Network Print Server

Copyright and Trademark Information

Every effort has been made to ensure that the information
in this document is complete, accurate, and up-to-date.
Oki Data assumes no responsibility for the results of
errors beyond its control. Oki Data also cannot guarantee
that changes in products made by other manufacturers
and referred to in this handbook will not affect the
applicability of the information in it. This handbook is
subject to change without notification.

© 2000 by Oki Data. All rights reserved.
Oki Data, OKIPAGE, OkiVIEW, OkiLAN Reg. T.M.,

M.D.,., and OKICOLOR T.M., OKI Electric Industry Co.,
Ltd.; Windows, MS-DOS Reg. T.M., Microsoft Corp.; HP
LaserJet, PCL, Reg. T.M. Hewlett Packard Company;
Centronics Reg. T.M., Centronics Data Computer Corp.;
Energy Star, Reg. T.M., U.S. EPA; Ethernet Reg. T.M.
Digital Equipment Corp.; Adobe Reg. T.M., PostScript
T.M., Adobe Systems Inc.; Macintosh EtherTalk,
LocalTalk, TrueType Reg. T.M. , Apple Computer Inc.;
Novell, NetWare, Unix, YES NetWare Tested and
Approved logo, Reg. T.M. Novell Corp.; ProPrinter, OS/2
Reg. T.M. TokenRing, T.M., International Business
Machines Corp.

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OKI OkiLAN 6020e User’ s Guide

Organization and Contents

Organization

This manual has been divided into eight sections. Section
I contains and installation instructions for the OkiLAN
6020e print server.

Section II contains information about management
features, an extremely valuable set of OkiLAN 6020e
management tools for network administrators.

The Network Operating System (NOS) and protocol
sections are found in Sections III through VI.

Section VII contains information and instruction on
Windows printing options. With the exception of the
Advanced Management Features section, each section in
this manual has been designed to be independent of one
another.

Contents

Section I: Hardware Installation..............................I-1

Section II: Advanced Management Features ........II-1

Chapter 1: SNMP......................................................... II-3

Chapter 2: HP JetAdmin Support................................. II-6

Chapter 3: HP Web JetAdmin Support ......................... II-8

Chapter 4: OkiLAN 6020e W eb Configuration .......... II-10

Chapter 5: Additional Management Features .............. II-18

Section III: Novell NetWare....................................III-1

Chapter 1: Introduction................................................ III-4

Chapter 2: OkiNet for NetW are ...................................III-6

Chapter 3: OkiNet for NDS ......................................III-24

Chapter 4: Using the OkiLAN 6020e in NDPS

(NetW are 4.x and 5.1) ...............................................III-33

OKI OkiLAN 6020e User’ s Guide

iii

Organization and Contents

Section IV: TCP/IP.................................................. IV-1

Chapter 1: Introduction................................................ IV -5

Chapter 2: Configuring the OkiLAN 6020e ................ IV-7

Chapter 3: TCP/IP Configuration and Printing.......... IV -14

Chapter 4: OkiNet for TCP/IP................................... IV-23

Chapter 5: W eb Configuration ................................... IV-42

Chapter 6: T elnet Configuration.................................IV-43

Appendix A: Troubleshooting ................................... IV -49

Appendix B: Application Considerations .................. IV-56

Appendix C: Internet Printing Protocol (IPP) ...........IV-81

Section V: LAN Manager/LAN Server................... V-1

Chapter 1: Introduction................................................. V-3

Chapter 2: Installation................................................... V-5

Chapter 3: Printing in the OS/2 Environment ............. V-11

Chapter 4: Additional Utility Features ........................ V -13

Chapter 5: Using Help................................................ V-16

Appendix A: Troubleshooting .................................... V-17

Section VI: EtherT alk............................................. VI-1

Chapter 1: Introduction............................................... VI-3

Chapter 2: The OkiLAN 6020e Utility ....................... VI-4

Appendix A: Troubleshooting .................................... VI-8

Appendix B: Selecting Y our Printer ......................... VI-13

Appendix C: Capturing With a Spooler.................... VI-14

Section VII: Windows Printing............................. VII-1

Chapter 1: OkiLAN 6020e Set Up

for Windows NT 4.0/2000 ........................................ VII-3

Chapter 2: OkiLAN 6020e Set Up

for Windows 95/98 ................................................. VII-10

Section VIII: OkiView 32...................................... VIII-1

Chapter 1: Introduction............................................. VIII-3

Chapter 2: OkiView 32 Printer Panel ....................... VIII-4

Section IX: Regulatory Information ..................... IX-1

Index

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OKI OkiLAN 6020e User’ s Guide

Network Operating Systems

Network Operating Systems

Overview

OkiLAN 6020e simultaneously supports several network
protocols in various combinations. Below is a list of
supported network protocols accompanied with NOS/OS
requirements.

TCP/IP and Windows NT

TCP/IP, FTP and Remote LPD protocols. Simple Network
Management Protocol (SNMP) and Windows NT are
supported in this environment. HTTP and a built-in Web
server are standard for the 6020e.

Novell NetWare

Novell NetWare versions 3.x, 4.1, 5.x and higher.

EtherTalk

Macintosh® System 6.x or later and LaserWriter® Driver
version 8.x.

LAN Manager/LAN Server

OS/2 version 1.3 with LAN Manager version 2.x and OS/
2 version 1.3 or higher with LAN Server version 2.x and
higher.

OKI OkiLAN 6020e User’ s Guide

v

Technical Support

Service Information

Note: This information is valid for the United States and

Canada only.

Oki Data On Line

Visit the OKI DATA Web Site at http://www.okidata.com for
the latest information on:

• Software drivers

• Product guides

• Customer support

• Corporate information

• Dealers

• Documentation

Y our Dealer

Consult the store where you purchased your OkiLAN
6020e, or call 1-800-OKI-DATA (1-800-654-3282) for
the location of the nearest authorized Oki Data service
dealer. Have your ZIP code ready.

• Proof of purchase is required for warranty work. Be
sure to retain your purchase documents.

• Prices and minimum charges may vary.

The Oki Data Customer Support Center

For customer support, call 1-800-OKI-DATA (800-654-

3282). The Oki Data Information System Automated

Attendant is available 24 hours a day, 7 days a week. The
system can provide immediate assistance with:

• Basic operating procedures

• Sales and service referrals

• Parts and consumable referrals

• Product information

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OKI OkiLAN 6020e User’ s Guide

Technical Support

Oki Data Customer Support Representatives

Agents are available 24 hours a day, 7 days a week at
1-800-OKI-DATA (1-800-654-3282). Please be sure that
you are calling from a telephone close to your printer, so
you can describe your problem accurately. Our customer
service representatives are trained on all current Oki Data
products They can answer your questions regarding:

• Installation

• Determination of printer issues that require service

• Consumer relations

• Interface information

• Availability and installation of printer drivers and
support for the latest network operating systems.

(Customer service representatives are not trained to
provide assistance with the use of commercial software
packages. Please consult your software user’s manual
for times and availability of their support).

Oki Data Service Centers

Oki Data has over 2,000 local Authorized Service
Providers in North and South America.

For the most comprehensive, up-to-date listing of Oki
Data authorized Service Centers:

- Consult our web site at www.okidata.com

- In the U.S. and Canada, call 1-800-654-3282 (1-800-

OKI-DATA) English and French only.

- In Latin America, contact the Latin America Service

Coordinator at Oki Data’s Corporate
Headquarters at 856-235-2600 (Spanish only).

United States

Oki Data Americas, Inc.
Tel: 1-800-OKI-DATA (800-654-3282)

Fax: [phone]

Canada

Oki Data Americas, Inc.
Tel: 1-800-OKI-DATA (800-654-3282)

Fax: [phone]

OKI OkiLAN 6020e User’ s Guide

vii

Technical Support

Brazil

Oki Data do Brasil, Ltda.
Tel: [phone]

Fax: [phone]

Mexico

Oki Data de Mexico, S.A. de C.V.
Tel: [phone]

Fax: [phone]

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OKI OkiLAN 6020e User’ s Guide

Technical Support

When you call Technical Support, the following
information will help us answer your questions more
quickly and accurately. Please be able to identify the
following:

• OkiLAN model number

• Serial number

• Configuration sheet settings

• Type of network cable connected to the OkiLAN 6020e

• Printer(s) make and model numbers

• Computer and network adapter card make and model
numbers

• Network Operating System and version number

Please write these numbers down in the space provided
below for future reference.

Model #: ___________________
S/N: ___ ___ ___ ___ ___ ___ ___
Ethernet ADDR: 00:40:68: ___ : ___ : ___

OKI OkiLAN 6020e User’ s Guide

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Technical Support

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OKI OkiLAN 6020e User’ s Guide

Section I:
Hardware

Installation

Hardware Installation

Section I - Hardware Installation

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OKI OkiLAN 6020e User’ s Guide

Section I - Hardware Installation

In This Section

Powering On the OkiLAN 6020e................ I-7

Printing a Configuration Sheet ..................... I-8

Hardware Installation

OKI OkiLAN 6020e User’ s Guide

I - 3

Section I - Hardware Installation

I - 4

OKI OkiLAN 6020e User’ s Guide

Section I - Hardware Installation

The OkiLAN 6020e Pocket Print Server enables
Ethernet network users to connect to a printer with a
bidirectional parallel port. The OkiLAN 6020e can be
made to work with any Centronics or IEEE-1284 paral­lel interface printer that includes a resident emulation
such as PCL versions 4 through 6, Adobe PostScriptâ,
IBM ProPrinterâ or Epsonâ emulations.

The OkiLAN 6020e supports 10/100-megabit networks
and most popular network operating systems and print­ers, except for the OKIPAGE 8z and other GDI-based
printers.

The OkiLAN 6020e kit includes the following:

· OkiLAN 6020e hardware

· Power adapter with line cord

· Installation User’s Guide

· Utilities CD

· Product registration card

Hardware Installation

Installing the OkiLAN 6020e

1. Turn off printer power .

2. Attach the OkiLAN 6020e to the centronics connec-

tor on your printer .

Parallel
connector

OKI OkiLAN 6020e User’ s Guide

I - 5

Section I - Hardware Installation

3. Secure the OkiLAN 6020e with the wire clips on the
printer’s connector .

4. Plug the power adapter wire into the power jack on
the OkiLAN 6020e. Then plug the power adapter
into a 120 VAC wall outlet.

Please note that some countries may requir e a
different adapter for local voltages, such as 240
V AC.

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OKI OkiLAN 6020e User’ s Guide

Section I - Hardware Installation

5. Attach the 10/100Base-T UTP cable to the recep-

tacle on the back of the OkiLAN 6020e.
Attach the other end of the cable to the Network.

Powering On the OkiLAN 6020e

Turn printer power on. The red and green indicators on
the OkiLAN 6020e will blink during self-test. When
self-test completes successfully , the red indicator will go
off and the green indicator will stay on.

Hardware Installation

Green indicator Red indicator

OKI OkiLAN 6020e User’ s Guide

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Section I - Hardware Installation

Note: If the red and green indicators do not display as
indicated above, see Hardware T roubleshooting at the
end of this section.

Printing a Configuration Sheet

T o print configuration information, press the T est button
on the front of the OkiLAN 6020e. You can also print

configuration information using the utility program
provided on the CD.

Note: By default, the configuration sheet prints in
ASCII text. If you want the configuration sheet to print
in PostScript or PCL, select this option (if the emulation
is supported in the printer) when you run the network
configuration utility program. The selected language
must match the printer’s configured language to print
correctly .
The content of the configuration sheet will vary depend­ing on your printer and system setup.

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OKI OkiLAN 6020e User’ s Guide

Section I - Hardware Installation

Installing the OkiLAN 6020e
Software Utilities

Introduction

Your OkiLAN 6020e Pocket Print Server comes with
two types of software utilities: OkiV iew 32 and OkiNet
Utilities.

OkiView 32

OkiV iew 32 is a general purpose utility for configuring
and montioring printers on NetW are and W indows NT/
2000 servers. It includes a GUI for the Win32
(Windows) environment. For more information on using
OkiV iew 32, see section VIII.

OkiNet Utilities

The OkiNet utilities are specialty utilities used in differ­ent operating systems such as Unix, Mac and Win32.

A custom port monitor utility is also provided for the
Win32 environment which supports peer -to-peer
printing, also known as serverless printing. TCP/IP, DLC
and IPX-direct protocols are supported in this serverless
network environment. See Section VII, W indows Print­ing, for details.

Hardware Installation

OKI OkiLAN 6020e User’ s Guide

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Section I - Hardware Installation

Installing the OkiLAN Utilities
Software in Windows

1. Insert the OkiLAN CD into your CD-ROM drive.

2. The Setup screen appears automatically (if it doesn’t,
click Start®Run, then enter D:\setup, if “D” is your
CD-ROM drive).

3. Select the utility group for the network environment
you have, then click Next.

4. Select the specific utility you want to install and the
proper location for installation, then click Install.

Windows Utility Groups:

NetWare Management Utilities

OkiNet Utility for NetW are
OkiNet Utility for NDS (W orkstation and Server)
OkiNet Utility for NDS (W orkstation)

OkiNet Connect Windows Printing

OkiNet Connect for TCP/IP (Windows 95/98)
OkiNet Connect for TCP/IP (Windows NT)
OkiNet Connect for IPX/SPX (Windows 95/98)
OkiNet Connect for IPX/SPX Windows NT)
OkiNet Connect DLC (Windows 95/98)
OkiNet Connect DLC (Windows NT)

TCP/IP Management Utilities

OkiNet Utilities for TCP/IP
OkiNet Alert for TCP/IP
Okidata MIB
BootP Server

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OKI OkiLAN 6020e User’ s Guide

Section I - Hardware Installation

Apple® MacIntosh® Utility Groups:

OkiNet for the Apple® MacIntosh®
Utility

Note: The OkiLAN Utilities CD is designed for more
than one type of OkiLAN print server and includes
features that do not apply to the OkiLAN 6020e. Specifi­cally , Apple EtherTalk is supported by other OKI print
servers but not by the OkiLAN 6020e.

Installing OkiView 32

Note: Novell’ s Client for W indows 95/98, NT or 2000 is
required for OkiV iew 32. Microsoft Client is required
only for configuring Novell using a Microsoft network.

Insert the OkiV iew 32 CD into your CD-ROM drive and
run Setup.exe.

Hardware Installation

OKI OkiLAN 6020e User’ s Guide

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Section I - Hardware Installation

Hardware T roubleshooting

Status Indicator

The LED status indicators display the general operating
state of the OkiLAN 6020e. During normal operation,
the red LED is off and the green LED is on, indicating
that the OkiLAN 6020e is functioning properly and the
presence of the network is detected.

The following list describes LED displays that indicate
problems, as well as possible solutions:

LED Display

Green indicatior flashing very rapidly

Problem

The OkiLAN 6020e has not detected the presence of a
network cable.

Solution

a) Unplug the OkiLAN 6020e power adapter from the

wall outlet. Remove the network cable. Plug the
network cable back in until you hear a positive click.
Check the other end of the cable in the same manner .
Plug the OkiLAN 6020e back in. If it does not detect
a cable, continue below .

b) Verify the cable is a 10/100 Base-T cable and it has

an RJ-45 end. The network cable must have a cat-3
or higher rating. Silver Satin or flat ribbon cable is

not adequate.

c) Connect to a network that a currently working PC or

print server is using. If the OkiLAN 6020e is still
unable to detect the network cable, contact T echnical
Support for assistance.

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OKI OkiLAN 6020e User’ s Guide

Section I - Hardware Installation

LED Display

Green indicator is flashing slowly (1 timer/sec);
the OkiLAN 6020e is trying to print a job.

Problem

The printer is malfunctioning or does not have sufficient
paper or toner.

Solution

Verify that the printer is not showing any errors and has
sufficient paper and toner .

LED Display

Red indicator is stays red for more than 30 seconds

Problem

The printer server has failed the Power On Self T est.

Solution

The OkiLAN 6020e will try to print a configuration
sheet on the printer with more information.

Failing the self test can be caused by any of the follow­ing:
a) The printer is malfunctioning. Unplug the OkiLAN

6020e from the printer and unplug the power adapter.
Reconnect the OkiLAN 6020e and the power
adapter. If the OkiLAN 6020e still fails the self test,
continue below .

b) The OkiLAN 6020e power supply has failed or there

is a hardware problem. Contact Okidata Customer
Support for replacement information.

Hardware Installation

OKI OkiLAN 6020e User’ s Guide

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Section I - Hardware Installation

LED Display

The red and green indicators are alternately flashing for
longer than two minutes.

Problem

The OkiLAN 6020e is in firmware download mode.
This means it is waiting for new firmware to be sent
before it will continue functioning normally .

Solution

If the OkiLAN 6020e was purposely put into firmware
download mode, finish the download with the proper
update utility . Contact our web site at
http://www .okidata.com to download the utility .

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OKI OkiLAN 6020e User’ s Guide

Section II:

Advanced
Management
Features

Advanced Management

Section 2 - Advanced Management Features

In This Section

Chapter 1 SNMP ......................................................II-3

Overview ....................................................... II-3

Private MIB ................................................... II-3

Traps .............................................................. II-4

Security .......................................................... II-5

Chapter 2 HP JetAdmin Support............................II-6

Overview ....................................................... II-6

Configuring the OkiLAN 6020e

Using JetAdmin........................................... II-6

Chapter 3 HP Web JetAdmin Support ...................II-8

Overview ....................................................... II-8

Configuring the OkiLAN 6020e Using

Web JetAdmin ............................................. II-8

Installing a Windows NT Printer for the

OkiLAN 6020e ............................................ II-8

Obtaining Diagnostic Information from

the OkiLAN 6020e ...................................... II-9

Chapter 4 OkiLAN 6020e Web Configuration .....II-10

Overview ..................................................... II-10

Connecting to the OkiLAN 6020e............... II-10

Configuration............................................... II-12

Status............................................................ II-15

Print Job Log ............................................... II-15

Support......................................................... II-15

Reset ............................................................ II-16

OkiLAN 6020e Server Discovery ............... II-16

Troubleshooting........................................... II-17

Chapter 5 Additional Management Features ......II-18

OkiNet Alert................................................. II-18

Enhanced Printer Status............................... II-18

OkiNet for NDS ........................................... II-19

OkiNet for TCP/IP (Creating Custom

Views)........................................................II-19

NetWare Load Balancing............................. II-19

Windows Printing ........................................ II-19

Printer Security for TCP/IP Printing............ II-19

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OKI OkiLAN 6020e User’s Guide

Section 2 - Chapter 1 - SNMP

Chapter 1
Simple Network Management
Protocol (SNMP)

Overview

Simple Network Management Protocol (SNMP)
provides network administrators with the ability to
communicate management functions between an SNMP
manager and an SNMP agent. An SNMP manager is a
user program the network administrator can use to
manage SNMP agents. The manager can retrieve Get
information from the agent or alter Set information on
the agent. An agent can also send an unsolicited
message Trap to a manager when it encounters an
unusual condition.

The OkiLAN 6020e is a fully functional SNMP agent
and supports any standard SNMP management
platform, including:

• HP OpenView

• Novell NMS

• Sun SunNet Manager

• IBM NetView

Advanced Management

Private MIB

OkiLAN 6020e SNMP support has been enhanced with
a private MIB. It is accessible via SNMP over TCP/IP
and IPX. This private MIB contains over 150
configuration and status variables for the network
protocols, printer ports, network interfaceprinter
settings, and the overall OkiLAN 6020e status. Printer
status traps such as on-line, off-line, detached printer
and printer error are also provided.

The setting of certain variables causes an immediate
firmware reset. These variables are listed in the private
MIB under cmdReset.

OKI OkiLAN 6020e User’s Guide

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Section 2 - Chapter 1 - SNMP

Note: If you attempt a reset while a job is printing, the job

may not print successfully .

Certain variables are critical, that is, they change a
fundamental operating parameter of the OkiLAN
6020e. These variables are saved by the OkiLAN
6020e but are not actually used until it is power cycled
or is reset. When any one of these variables is changed
the variable genConfigDirty is automatically set to yes
by the print server. This signifies a reset is required for
all configuration changes to be made active. We
recommend checking the genConfigDirty variable after
using a MIB browser to make any configuration
changes to the OkiLAN 6020e. If genConfigDirty is set
to yes, then the cmdReset variable should also be set to
yes. This will cause the OkiLAN 6020e to reset, make
all configuration changes active on the OkiLAN 6020e
and set both the cmdReset and genConfigDirty
variables to no. These critical variables are listed in the
private MIB under genConfigDirty.

T raps

Traps are unsolicited information from the SNMP
agent. The OkiLAN 6020e uses a ColdStart trap to
inform the manager it has been powered on or reset. An
authentication failure trap is sent when the OkiLAN
6020e receives an SNMP trap GET or SET request with
an incorrect community name.

The OkiLAN 6020e sends printer traps when there is a
change in the status of the printer. If the Printer goes
off-line, runs out of paper or is detached, the
administrator will be notified via the OkiLAN 6020e
traps over both UDP and IPX. Additionally, the
OkiLAN 6020e can send traps on toner low, paper jam,
and printer cover open, depending on the printer’s
capabilities. The traps may be configured for specific
destination addresses and can be configured for a
particular printer port and/or printer trap.

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OKI OkiLAN 6020e User’s Guide

Section 2 - Chapter 1 - SNMP

In order to receive OkiNet Alert traps, the OkiLAN
6020e must have bi-directional status enabled (it is
disabled by default). Extended Status can be enabled
through the OkiLAN 6020e Configuration utility
(telnet) from the Configure Port option. You can also
enable OkiNet Alert through OkiNet for TCP/IP or IPX
from the Output Port file tab.

Security

SNMP implements a simple security system known as
community names. Each SNMP message has a
community name associated with the command in the
message. SNMP allows for a Set community name, Get
community name and a Trap community name. When
the SNMP Agent receives a command, it checks the
community name of the message with the community
name of the device. If the community names do not
match, the Agent discards the message and sends an
authentication failure trap.

Both the OkiNet for TCP/IP and the IPX, and the
OkiLAN 6020e Configuration utility (telnet) allow you
to specify the community names and a trap destination
IP address.

Advanced Management

OKI OkiLAN 6020e User’s Guide

II - 5

Section 2 - Chapter 2 - HP JetAdmin Support

Chapter 2
HP JetAdmin Support

Overview

This section contains instructions and information on
how to configure and obtain diagnostic information
from your OkiLAN 6020e using the Hewlett-Packard
JetAdmin software.

Software Requirements

• JetAdmin 2.4, 2.5, or 3.02

• Windows 95/98 or Windows NT/2000

Note: For more information on installing and using

HP JetAdmin, refer to the HP JetAdmin
documentation.

Configuring the OkiLAN 6020e Using
JetAdmin

NetWare Configuration

1. From the main JetAdmin screen, select the OkiLAN
6020e port you wish to configure.

2. Select Modify from the Device menu.

3. On the Configuration screen, select the General tab
and enter the print server name and description.

4. Select the NetWare tab and click on the Operating
Mode icon from the left column. Set the print server
operating mode from the given options on the right.

5. If you are running a NetWare 4.x network, click the
NetWare Directory Services icon from the left
column. Select NDS T ree Name from the pull-down
menu and enter the Print Server Context.

6. Click the Queues icon from the left column to bring
up the Queues screen and then click the Change
button.

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OKI OkiLAN 6020e User’s Guide