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OkiLAN 6020e

Oki OkiLAN 6020e Pocket Print Server Users Guide

OkiLAN 6020e® Pocket Print Server
User’s Guide
High Performance 10/100 Base-T Ethernet
Network Print Server
Copyright and Trademark Information
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarantee that changes in products made by other manufacturers and referred to in this handbook will not affect the applicability of the information in it. This handbook is subject to change without notification.
© 2000 by Oki Data. All rights reserved. Oki Data, OKIPAGE, OkiVIEW, OkiLAN Reg. T.M.,
M.D.,., and OKICOLOR T.M., OKI Electric Industry Co., Ltd.; Windows, MS-DOS Reg. T.M., Microsoft Corp.; HP LaserJet, PCL, Reg. T.M. Hewlett Packard Company; Centronics Reg. T.M., Centronics Data Computer Corp.; Energy Star, Reg. T.M., U.S. EPA; Ethernet Reg. T.M. Digital Equipment Corp.; Adobe Reg. T.M., PostScript T.M., Adobe Systems Inc.; Macintosh EtherTalk, LocalTalk, TrueType Reg. T.M. , Apple Computer Inc.; Novell, NetWare, Unix, YES NetWare Tested and Approved logo, Reg. T.M. Novell Corp.; ProPrinter, OS/2 Reg. T.M. TokenRing, T.M., International Business Machines Corp.
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Organization and Contents
Organization
This manual has been divided into eight sections. Section I contains and installation instructions for the OkiLAN 6020e print server.
Section II contains information about management features, an extremely valuable set of OkiLAN 6020e management tools for network administrators.
The Network Operating System (NOS) and protocol sections are found in Sections III through VI.
Section VII contains information and instruction on Windows printing options. With the exception of the Advanced Management Features section, each section in this manual has been designed to be independent of one another.
Contents
Section I: Hardware Installation..............................I-1
Section II: Advanced Management Features ........II-1
Chapter 1: SNMP......................................................... II-3
Chapter 2: HP JetAdmin Support................................. II-6
Chapter 3: HP Web JetAdmin Support ......................... II-8
Chapter 4: OkiLAN 6020e W eb Configuration .......... II-10
Chapter 5: Additional Management Features .............. II-18
Section III: Novell NetWare....................................III-1
Chapter 1: Introduction................................................ III-4
Chapter 2: OkiNet for NetW are ...................................III-6
Chapter 3: OkiNet for NDS ......................................III-24
Chapter 4: Using the OkiLAN 6020e in NDPS
(NetW are 4.x and 5.1) ...............................................III-33
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Organization and Contents
Section IV: TCP/IP.................................................. IV-1
Chapter 1: Introduction................................................ IV -5
Chapter 2: Configuring the OkiLAN 6020e ................ IV-7
Chapter 3: TCP/IP Configuration and Printing.......... IV -14
Chapter 4: OkiNet for TCP/IP................................... IV-23
Chapter 5: W eb Configuration ................................... IV-42
Chapter 6: T elnet Configuration.................................IV-43
Appendix A: Troubleshooting ................................... IV -49
Appendix B: Application Considerations .................. IV-56
Appendix C: Internet Printing Protocol (IPP) ...........IV-81
Section V: LAN Manager/LAN Server................... V-1
Chapter 1: Introduction................................................. V-3
Chapter 2: Installation................................................... V-5
Chapter 3: Printing in the OS/2 Environment ............. V-11
Chapter 4: Additional Utility Features ........................ V -13
Chapter 5: Using Help................................................ V-16
Appendix A: Troubleshooting .................................... V-17
Section VI: EtherT alk............................................. VI-1
Chapter 1: Introduction............................................... VI-3
Chapter 2: The OkiLAN 6020e Utility ....................... VI-4
Appendix A: Troubleshooting .................................... VI-8
Appendix B: Selecting Y our Printer ......................... VI-13
Appendix C: Capturing With a Spooler.................... VI-14
Section VII: Windows Printing............................. VII-1
Chapter 1: OkiLAN 6020e Set Up
for Windows NT 4.0/2000 ........................................ VII-3
Chapter 2: OkiLAN 6020e Set Up
for Windows 95/98 ................................................. VII-10
Section VIII: OkiView 32...................................... VIII-1
Chapter 1: Introduction............................................. VIII-3
Chapter 2: OkiView 32 Printer Panel ....................... VIII-4
Section IX: Regulatory Information ..................... IX-1
Index
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Network Operating Systems
Network Operating Systems
Overview
OkiLAN 6020e simultaneously supports several network protocols in various combinations. Below is a list of supported network protocols accompanied with NOS/OS requirements.
TCP/IP and Windows NT
TCP/IP, FTP and Remote LPD protocols. Simple Network Management Protocol (SNMP) and Windows NT are supported in this environment. HTTP and a built-in Web server are standard for the 6020e.
Novell NetWare
Novell NetWare versions 3.x, 4.1, 5.x and higher.
EtherTalk
Macintosh® System 6.x or later and LaserWriter® Driver version 8.x.
LAN Manager/LAN Server
OS/2 version 1.3 with LAN Manager version 2.x and OS/ 2 version 1.3 or higher with LAN Server version 2.x and higher.
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Technical Support
Service Information
Note: This information is valid for the United States and
Canada only.
Oki Data On Line
Visit the OKI DATA Web Site at http://www.okidata.com for the latest information on:
• Software drivers
• Product guides
• Customer support
• Corporate information
• Dealers
• Documentation
Y our Dealer
Consult the store where you purchased your OkiLAN 6020e, or call 1-800-OKI-DATA (1-800-654-3282) for the location of the nearest authorized Oki Data service dealer. Have your ZIP code ready.
• Proof of purchase is required for warranty work. Be sure to retain your purchase documents.
• Prices and minimum charges may vary.
The Oki Data Customer Support Center
For customer support, call 1-800-OKI-DATA (800-654-
3282). The Oki Data Information System Automated
Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with:
• Basic operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
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Technical Support
Oki Data Customer Support Representatives
Agents are available 24 hours a day, 7 days a week at 1-800-OKI-DATA (1-800-654-3282). Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representatives are trained on all current Oki Data products They can answer your questions regarding:
• Installation
• Determination of printer issues that require service
• Consumer relations
• Interface information
• Availability and installation of printer drivers and support for the latest network operating systems.
(Customer service representatives are not trained to provide assistance with the use of commercial software packages. Please consult your software user’s manual for times and availability of their support).
Oki Data Service Centers
Oki Data has over 2,000 local Authorized Service Providers in North and South America.
For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers:
- Consult our web site at www.okidata.com
- In the U.S. and Canada, call 1-800-654-3282 (1-800-
OKI-DATA) English and French only.
- In Latin America, contact the Latin America Service
Coordinator at Oki Data’s Corporate Headquarters at 856-235-2600 (Spanish only).
United States
Oki Data Americas, Inc. Tel: 1-800-OKI-DATA (800-654-3282)
Fax: 1-856-222-5247
Canada
Oki Data Americas, Inc. Tel: 1-800-OKI-DATA (800-654-3282)
Fax: 905-238-4427
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Technical Support
Brazil
Oki Data do Brasil, Ltda. Tel: 0800-11-5577
Fax: 55-11-5012-0267
Mexico
Oki Data de Mexico, S.A. de C.V. Tel: 525-263-8780
Fax: 525-250-3501
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Technical Support
When you call Technical Support, the following information will help us answer your questions more quickly and accurately. Please be able to identify the following:
• OkiLAN model number
• Serial number
• Configuration sheet settings
• Type of network cable connected to the OkiLAN 6020e
• Printer(s) make and model numbers
• Computer and network adapter card make and model numbers
• Network Operating System and version number
Please write these numbers down in the space provided below for future reference.
Model #: ___________________ S/N: ___ ___ ___ ___ ___ ___ ___ Ethernet ADDR: 00:40:68: ___ : ___ : ___
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Technical Support
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Section I: Hardware
Installation
Hardware Installation
Section I - Hardware Installation
I - 2
Section I - Hardware Installation
In This Section
Powering On the OkiLAN 6020e................ I-7
Printing a Configuration Sheet ..................... I-8
Hardware Installation
I - 3
Section I - Hardware Installation
I - 4
Section I - Hardware Installation
The OkiLAN 6020e Pocket Print Server enables Ethernet network users to connect to a printer with a bidirectional parallel port. The OkiLAN 6020e can be made to work with any Centronics or IEEE-1284 paral­lel interface printer that includes a resident emulation such as PCL versions 4 through 6, Adobe PostScriptâ, IBM ProPrinterâ or Epsonâ emulations.
The OkiLAN 6020e supports 10/100-megabit networks and most popular network operating systems and print­ers, except for the OKIPAGE 8z and other GDI-based printers.
The OkiLAN 6020e kit includes the following:
· OkiLAN 6020e hardware
· Power adapter with line cord
· Installation User’s Guide
· Utilities CD
· Product registration card
Hardware Installation
Installing the OkiLAN 6020e
1. Turn off printer power .
2. Attach the OkiLAN 6020e to the centronics connec-
tor on your printer .
Parallel connector
I - 5
Section I - Hardware Installation
3. Secure the OkiLAN 6020e with the wire clips on the printer’s connector .
4. Plug the power adapter wire into the power jack on the OkiLAN 6020e. Then plug the power adapter into a 120 VAC wall outlet.
Please note that some countries may requir e a different adapter for local voltages, such as 240 V AC.
I - 6
Section I - Hardware Installation
5. Attach the 10/100Base-T UTP cable to the recep-
tacle on the back of the OkiLAN 6020e. Attach the other end of the cable to the Network.
Powering On the OkiLAN 6020e
Turn printer power on. The red and green indicators on the OkiLAN 6020e will blink during self-test. When self-test completes successfully , the red indicator will go off and the green indicator will stay on.
Hardware Installation
Green indicator Red indicator
I - 7
Section I - Hardware Installation
Note: If the red and green indicators do not display as indicated above, see Hardware T roubleshooting at the end of this section.
Printing a Configuration Sheet
T o print configuration information, press the T est button on the front of the OkiLAN 6020e. You can also print
configuration information using the utility program provided on the CD.
Note: By default, the configuration sheet prints in ASCII text. If you want the configuration sheet to print in PostScript or PCL, select this option (if the emulation is supported in the printer) when you run the network configuration utility program. The selected language must match the printer’s configured language to print correctly . The content of the configuration sheet will vary depend­ing on your printer and system setup.
I - 8
Section I - Hardware Installation
Installing the OkiLAN 6020e Software Utilities
Introduction
Your OkiLAN 6020e Pocket Print Server comes with two types of software utilities: OkiV iew 32 and OkiNet Utilities.
OkiView 32
OkiV iew 32 is a general purpose utility for configuring and montioring printers on NetW are and W indows NT/ 2000 servers. It includes a GUI for the Win32 (Windows) environment. For more information on using OkiV iew 32, see section VIII.
OkiNet Utilities
The OkiNet utilities are specialty utilities used in differ­ent operating systems such as Unix, Mac and Win32.
A custom port monitor utility is also provided for the Win32 environment which supports peer -to-peer printing, also known as serverless printing. TCP/IP, DLC and IPX-direct protocols are supported in this serverless network environment. See Section VII, W indows Print­ing, for details.
Hardware Installation
I - 9
Section I - Hardware Installation
Installing the OkiLAN Utilities Software in Windows
1. Insert the OkiLAN CD into your CD-ROM drive.
2. The Setup screen appears automatically (if it doesn’t, click Start®Run, then enter D:\setup, if “D” is your CD-ROM drive).
3. Select the utility group for the network environment you have, then click Next.
4. Select the specific utility you want to install and the proper location for installation, then click Install.
Windows Utility Groups:
NetWare Management Utilities
OkiNet Utility for NetW are OkiNet Utility for NDS (W orkstation and Server) OkiNet Utility for NDS (W orkstation)
OkiNet Connect Windows Printing
OkiNet Connect for TCP/IP (Windows 95/98) OkiNet Connect for TCP/IP (Windows NT) OkiNet Connect for IPX/SPX (Windows 95/98) OkiNet Connect for IPX/SPX Windows NT) OkiNet Connect DLC (Windows 95/98) OkiNet Connect DLC (Windows NT)
TCP/IP Management Utilities
OkiNet Utilities for TCP/IP OkiNet Alert for TCP/IP Okidata MIB BootP Server
I - 10
Section I - Hardware Installation
Apple® MacIntosh® Utility Groups:
OkiNet for the Apple® MacIntosh® Utility
Note: The OkiLAN Utilities CD is designed for more than one type of OkiLAN print server and includes features that do not apply to the OkiLAN 6020e. Specifi­cally , Apple EtherTalk is supported by other OKI print servers but not by the OkiLAN 6020e.
Installing OkiView 32
Note: Novell’ s Client for W indows 95/98, NT or 2000 is required for OkiV iew 32. Microsoft Client is required only for configuring Novell using a Microsoft network.
Insert the OkiV iew 32 CD into your CD-ROM drive and run Setup.exe.
Hardware Installation
I - 11
Section I - Hardware Installation
Hardware T roubleshooting
Status Indicator
The LED status indicators display the general operating state of the OkiLAN 6020e. During normal operation, the red LED is off and the green LED is on, indicating that the OkiLAN 6020e is functioning properly and the presence of the network is detected.
The following list describes LED displays that indicate problems, as well as possible solutions:
LED Display
Green indicatior flashing very rapidly
Problem
The OkiLAN 6020e has not detected the presence of a network cable.
Solution
a) Unplug the OkiLAN 6020e power adapter from the
wall outlet. Remove the network cable. Plug the network cable back in until you hear a positive click. Check the other end of the cable in the same manner . Plug the OkiLAN 6020e back in. If it does not detect a cable, continue below .
b) Verify the cable is a 10/100 Base-T cable and it has
an RJ-45 end. The network cable must have a cat-3 or higher rating. Silver Satin or flat ribbon cable is
not adequate.
c) Connect to a network that a currently working PC or
print server is using. If the OkiLAN 6020e is still unable to detect the network cable, contact T echnical Support for assistance.
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Section I - Hardware Installation
LED Display
Green indicator is flashing slowly (1 timer/sec); the OkiLAN 6020e is trying to print a job.
Problem
The printer is malfunctioning or does not have sufficient paper or toner.
Solution
Verify that the printer is not showing any errors and has sufficient paper and toner .
LED Display
Red indicator is stays red for more than 30 seconds
Problem
The printer server has failed the Power On Self T est.
Solution
The OkiLAN 6020e will try to print a configuration sheet on the printer with more information.
Failing the self test can be caused by any of the follow­ing: a) The printer is malfunctioning. Unplug the OkiLAN
6020e from the printer and unplug the power adapter. Reconnect the OkiLAN 6020e and the power adapter. If the OkiLAN 6020e still fails the self test, continue below .
b) The OkiLAN 6020e power supply has failed or there
is a hardware problem. Contact Okidata Customer Support for replacement information.
Hardware Installation
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Section I - Hardware Installation
LED Display
The red and green indicators are alternately flashing for longer than two minutes.
Problem
The OkiLAN 6020e is in firmware download mode. This means it is waiting for new firmware to be sent before it will continue functioning normally .
Solution
If the OkiLAN 6020e was purposely put into firmware download mode, finish the download with the proper update utility . Contact our web site at http://www .okidata.com to download the utility .
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Section II:
Advanced Management Features
Advanced Management
Section 2 - Advanced Management Features
In This Section
Chapter 1 SNMP ......................................................II-3
Overview ....................................................... II-3
Private MIB ................................................... II-3
Traps .............................................................. II-4
Security .......................................................... II-5
Chapter 2 HP JetAdmin Support............................II-6
Overview ....................................................... II-6
Configuring the OkiLAN 6020e
Using JetAdmin........................................... II-6
Chapter 3 HP Web JetAdmin Support ...................II-8
Overview ....................................................... II-8
Configuring the OkiLAN 6020e Using
Web JetAdmin ............................................. II-8
Installing a Windows NT Printer for the
OkiLAN 6020e ............................................ II-8
Obtaining Diagnostic Information from
the OkiLAN 6020e ...................................... II-9
Chapter 4 OkiLAN 6020e Web Configuration .....II-10
Overview ..................................................... II-10
Connecting to the OkiLAN 6020e............... II-10
Configuration............................................... II-12
Status............................................................ II-15
Print Job Log ............................................... II-15
Support......................................................... II-15
Reset ............................................................ II-16
OkiLAN 6020e Server Discovery ............... II-16
Troubleshooting........................................... II-17
Chapter 5 Additional Management Features ......II-18
OkiNet Alert................................................. II-18
Enhanced Printer Status............................... II-18
OkiNet for NDS ........................................... II-19
OkiNet for TCP/IP (Creating Custom
Views)........................................................II-19
NetWare Load Balancing............................. II-19
Windows Printing ........................................ II-19
Printer Security for TCP/IP Printing............ II-19
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OKI OkiLAN 6020e User’s Guide
Section 2 - Chapter 1 - SNMP
Chapter 1 Simple Network Management Protocol (SNMP)
Overview
Simple Network Management Protocol (SNMP) provides network administrators with the ability to communicate management functions between an SNMP manager and an SNMP agent. An SNMP manager is a user program the network administrator can use to manage SNMP agents. The manager can retrieve Get information from the agent or alter Set information on the agent. An agent can also send an unsolicited message Trap to a manager when it encounters an unusual condition.
The OkiLAN 6020e is a fully functional SNMP agent and supports any standard SNMP management platform, including:
• HP OpenView
• Novell NMS
• Sun SunNet Manager
• IBM NetView
Advanced Management
Private MIB
OkiLAN 6020e SNMP support has been enhanced with a private MIB. It is accessible via SNMP over TCP/IP and IPX. This private MIB contains over 150 configuration and status variables for the network protocols, printer ports, network interfaceprinter settings, and the overall OkiLAN 6020e status. Printer status traps such as on-line, off-line, detached printer and printer error are also provided.
The setting of certain variables causes an immediate firmware reset. These variables are listed in the private MIB under cmdReset.
OKI OkiLAN 6020e User’s Guide
II - 3
Section 2 - Chapter 1 - SNMP
Note: If you attempt a reset while a job is printing, the job
may not print successfully .
Certain variables are critical, that is, they change a fundamental operating parameter of the OkiLAN 6020e. These variables are saved by the OkiLAN 6020e but are not actually used until it is power cycled or is reset. When any one of these variables is changed the variable genConfigDirty is automatically set to yes by the print server. This signifies a reset is required for all configuration changes to be made active. We recommend checking the genConfigDirty variable after using a MIB browser to make any configuration changes to the OkiLAN 6020e. If genConfigDirty is set to yes, then the cmdReset variable should also be set to yes. This will cause the OkiLAN 6020e to reset, make all configuration changes active on the OkiLAN 6020e and set both the cmdReset and genConfigDirty variables to no. These critical variables are listed in the private MIB under genConfigDirty.
T raps
Traps are unsolicited information from the SNMP agent. The OkiLAN 6020e uses a ColdStart trap to inform the manager it has been powered on or reset. An authentication failure trap is sent when the OkiLAN 6020e receives an SNMP trap GET or SET request with an incorrect community name.
The OkiLAN 6020e sends printer traps when there is a change in the status of the printer. If the Printer goes off-line, runs out of paper or is detached, the administrator will be notified via the OkiLAN 6020e traps over both UDP and IPX. Additionally, the OkiLAN 6020e can send traps on toner low, paper jam, and printer cover open, depending on the printer’s capabilities. The traps may be configured for specific destination addresses and can be configured for a particular printer port and/or printer trap.
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OKI OkiLAN 6020e User’s Guide
Section 2 - Chapter 1 - SNMP
In order to receive OkiNet Alert traps, the OkiLAN 6020e must have bi-directional status enabled (it is disabled by default). Extended Status can be enabled through the OkiLAN 6020e Configuration utility (telnet) from the Configure Port option. You can also enable OkiNet Alert through OkiNet for TCP/IP or IPX from the Output Port file tab.
Security
SNMP implements a simple security system known as community names. Each SNMP message has a community name associated with the command in the message. SNMP allows for a Set community name, Get community name and a Trap community name. When the SNMP Agent receives a command, it checks the community name of the message with the community name of the device. If the community names do not match, the Agent discards the message and sends an authentication failure trap.
Both the OkiNet for TCP/IP and the IPX, and the OkiLAN 6020e Configuration utility (telnet) allow you to specify the community names and a trap destination IP address.
Advanced Management
OKI OkiLAN 6020e User’s Guide
II - 5
Section 2 - Chapter 2 - HP JetAdmin Support
Chapter 2 HP JetAdmin Support
Overview
This section contains instructions and information on how to configure and obtain diagnostic information from your OkiLAN 6020e using the Hewlett-Packard JetAdmin software.
Software Requirements
• JetAdmin 2.4, 2.5, or 3.02
• Windows 95/98 or Windows NT/2000
Note: For more information on installing and using
HP JetAdmin, refer to the HP JetAdmin documentation.
Configuring the OkiLAN 6020e Using JetAdmin
NetWare Configuration
1. From the main JetAdmin screen, select the OkiLAN 6020e port you wish to configure.
2. Select Modify from the Device menu.
3. On the Configuration screen, select the General tab and enter the print server name and description.
4. Select the NetWare tab and click on the Operating Mode icon from the left column. Set the print server operating mode from the given options on the right.
5. If you are running a NetWare 4.x network, click the NetWare Directory Services icon from the left column. Select NDS T ree Name from the pull-down menu and enter the Print Server Context.
6. Click the Queues icon from the left column to bring up the Queues screen and then click the Change button.
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OKI OkiLAN 6020e User’s Guide
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