Oki OFFICE 87 User Manual

Warranty and
Regulatory Information

Every effort has been made to ensure that the informa­tion in this document is complete, accurate, and up-to­date. Oki Data assumes no responsibility for the results
of errors beyond its control. Oki Data also cannot guaran­tee that changes in software and equipment made by
other manufacturers and referred to in this guide will not
affect the applicability of the information in it. Mention of
software products manufactured by other companies
does not necessarily constitute endorsement by Oki
Data.

Copyright 2001 by Oki Data. All rights reserved.

We welcome you to visit our web site:

http://www.okidata.com

OKI and OKIOFFICE are registered trademarks of Oki
Electric Industry Company , Ltd.; marca registrada Oki
Electric Industry Company , Ltd. OKI is a marques
déposés de Oki Electric Industry Company , Ltd.

ENERGY STAR is a registered trademark of the United
States Environmental Protection Agency.

T ouch-T one is a registered trademark of American Tele­phone and T elegraph.

Written and produced by the Oki Data T raining & Publica­tions Department. Please address any comments on this
publication

Training & Publications Department
Oki Data Americas, Inc.
2000 Bishops Gate Blvd.
Mount Laurel, New Jersey 08054-4620

by mail to:

or by email to:

[e-mail]

Emergency First Aid Information:

See page 14 of this booklet.

Contents

Overview

Y ear 2000 Compliance ............................................ 4

ENERGY STAR ............................................................ 4

Limited Warranty: U.S. & Canada.............................. 5

Overnight Exchange: U.S. & Canada ........................ 7

Limited Warranty: Latin America ............................ 1 0

Oki Data Service Centers ........................................ 11

Specifications.......................................................... 1 2

Safety Information................................................... 13

Installation Hints................................................... 1 3

Operation and Maintenance .................................. 13

T oner Cartridge and Image Drum Unit Handling..... 14

Emergency First Aid ............................................. 14

Regulatory Information ........................................... 15

Federal Communications Commission (FCC)........ 1 5

Industry Canada (IC)............................................. 18

European Union Council of the European

Communities Statements ................................... 19

Material Safety Data Sheet ...................................... 20

Warranty, Regulatory Information, and Specifications 3

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Year 2000 Compliance

The OKIOFFICE 87 is Y ear 2000 Compliant. It contains
information technology that accurately processes date
and time data between the years 1999 and 2000, and
carries no issue for the September 9, 1999 (9999) pro­gramming concern. These products, when used in combi­nation with products purchased from other manufactur­ers, whose products properly exchange data and time
information, will accurately process the date and time.

ENERGY STAR

As an ENERGY STAR Partner, Oki Data has determined that
this product meets the ENERGY STAR guidelines for energy
efficiency .

®

Warranty, Regulatory Information, and Specifications

4

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Limited Warranty: U.S. & Canada

Overview

Oki Data Americas, Inc. (Oki Data) warrants this
OKIOFFICE 87 to be free from defect in material and
workmanship and will remedy any such defect according
to the terms of this

Oki Data will repair (or at its option, replace) at no
charge, any defective component(s) of the OKIOFFICE
87 for one (1) year from the date of purchase except for
the printhead (LED imaging array), which is warranted for
a period of five (5) years from date of purchase. This

Limited Warranty

This

Limited Warranty

items.
To make request or claim for service under this

Warranty

ment the overnight exchange procedure (U.S. and

the original purchaser has the option to imple-

Limited Warranty

extends to the original purchaser only .

does not extend to consumable

.

Limited

Canada only; see Overnight Exchange) or return the
OKIOFFICE product, shipping prepaid, in the original
shipping container or equivalent, to Oki Data or an
authorized Oki service center and assume the risk of
loss or damage in transit. A written receipt for the
product, showing the date and location of purchase, and
both the model and serial numbers of this printer must
accompany any request or claim for work or exchange to
be performed under this

This

Limited Warranty

been damaged due to abuse, misuse, misapplication,
accident, or as a result of service or modification by any
other than an authorized Oki service center.

Warranty, Regulatory Information, and Specifications 5

Limited Warranty

shall not apply if the product has

.

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THERE ARE NO EXPRESS W ARRANTIES OTHER
THAN THOSE ON THE F ACE HEREOF AND DE­SCRIBED ABOVE. NO W ARRANTIES WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIM­ITED TO, ANY IMPLIED W ARRANTIES OF MERCHANT­ABILITY OR FITNESS FOR A PARTICULAR PUR­POSE, SHALL EXTEND BEYOND THE RESPECTIVE
WARRANTY PERIOD DESCRIBED ABOVE. Some
states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to
you.

OKI DA T A SHALL NOT BE RESPONSIBLE OR LIABLE
FOR AN Y SPECIAL, INCIDENT AL OR CONSEQUEN­TIAL DAMAGES OR LOSS ARISING FROM THE USE
OF THIS PRODUCT. Some states do not allow the
exclusion or limitation of incidental or consequential
damages, so the above exclusion may not apply to you.

Additional information on obtaining service under this

Limited Warranty

dealer from whom the product was purchased, by
contacting Oki Data directly at 1-800-OKI-DA T A
(1-800-654-3282; U.S. and Canada, English only) or
1-856-222-7496 (Spanish only), or by contacting one of
the service depots listed on page11.

This

Limited Warranty

However, the procedure for obtaining service may vary
outside the continental United States. Contact your Oki
dealer for such warranty service information.

This warranty gives you specific legal rights, and you
may also have other rights which vary from state to
state.

is available by contacting the Oki

applies to this OKIOFFICE 87.

Warranty, Regulatory Information, and Specifications

6

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Overnight Exchange: U.S. & Canada

Overview

Note:

If you choose to use our Overnight Exchange service,
call 1-800-OKI-DA TA (1-800-654-3282): our trained per­sonnel will try to solve your problem over the phone. If
they determine that your OKIOFFICE 87 hardware is
defective, an exchange unit will be shipped to you via air
express. Have your credit card available, as our repre­sentative will be asking for this information. You will
receive the exchange unit the next business day—or no
later than the second business day .

Return the original product to Oki Data by using the
same packaging materials you received with the ex­change OKIOFFICE 87. Y ou must pack the unit accord­ing to the instructions on the package. The OKIOFFICE
87 to be returned must be made available for pickup by
Oki Data’s representative within 2 business days of your
receipt of the exchange unit: failure to do so may result

Available in the United States and Canada.

in your being charged the full price of the exchange unit.
Before you ship the OKIOFFICE 87, remove the image
drum and toner cartridge to prevent damage to the
OKIOFFICE 87 during shipment: failure to do so may
result in a fee for cleaning/repairs, which will be charged
to your account.

When Overnight Exchange is used, the returned machine
becomes the property of Oki Data. Exchange units may
be new or repaired/reconditioned, at the option of Oki
Data: the exchange unit becomes the property of the
customer when the returned machine has been picked up
by Oki Data’s designated carrier . The exchange
OKIOFFICE 87 will be warranted for thirty (30) days or
the remaining warranty period of the originally purchased
OKIOFFICE 87, whichever is longer.

Warranty, Regulatory Information, and Specifications 7

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Overnight Exchange of the OKIOFFICE 87 for a print­head failure is limited to one year from date of purchase.
For the remaining printhead warranty period, replacement
will be at an authorized service center or authorized third
party service organization. Call 1-800-OKI-DA TA
(1-800-654-3282) for authorized service locations using
our depot repair program.

How to activate your OKIOFFICE 87

Overnight Exchange Warranty

Follow these simple steps to take advantage of your
OKIOFFICE 87 Overnight Exchange Warranty:

1

Call us. If you are having problems with your

OKIOFFICE 87, first contact our support staff at
800-654-3282. (See your User’s Handbook or
check our web site, www.OKIDA T A.com, for other
forms of support.) Our trained personnel will try to
solve your problem over the phone.

2

If they determine that your OKIOFFICE 87 is
defective, they will ask you for this information:

• The address to send the replacement unit to:
name, company , street address (not P .O. box),
state, ZIP code, and phone number.

• Major credit card number and information, to
secure the return and condition of the returned
unit. (U.S.: Visa, MasterCard, American Express;
Canada: Visa, American Express; this program is
not available outside the U.S. & Canada.)

Note:

Note:

3

This information is kept confidential, and will
only be used if the returned unit is not received,
if no receipt is supplied confirming that the Oki
Data carrier has picked up the package, or if
the unit has been damaged due to improper
repackaging. Y ou will receive a phone call or
letter within two to four weeks of the exchange
date before any charge is initiated.

If you cannot supply a credit card number, you
may still have your unit serviced by an
authorized Oki Data service center or service
depot under the terms of the warranty .

Fax or mail us the sales receipt for your
OKIOFFICE 87, showing date and location of
purchase, and model and serial number of the unit.

Warranty, Regulatory Information, and Specifications

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