Oki MC332DN, MPS2731MC, MC562DN, MC362DW, MC562DW User Manual

...

User’s Guide

MC332dn, MC342dn, MC342dw, MC352dn,

MC362dn, MC362dw, MC562dn, MC562dw,

ES3452 MFP, ES5462 MFP, MPS2731mc

REFACE

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

The most up-to-date drivers and manuals are available from:

http://www.okiprintingsolutions.com

OKI is a registered trademark of Oki Electric Industry Co., Ltd.

Energy Star is a trademark of the United States Environmental Protection Agency.

Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.

Apple, Macintosh, Mac and Mac OS are trademarks of Apple Inc.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

As an Energy Star Program Participant, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 2004/ 108/EC (EMC), 2006/95/EC (LVD), 1999/5/ EC (R&TTE) and 2009/125/EC (EuP), as amended where applicable on the approximation of the laws of the member states relating to electromagnetic compatibility, low voltage, radio & telecommunications terminal equipment, and energy using products

The following cables were used to evaluate this product to achieve EMC directive 2004/108/EC compliance and configurations other than this may affect that compliance.

CABLE TYPE LENGTH

(METRE)

Power 1.8

USB 5.0

LAN 7.0

Tel 2.0

Modular 7.0

CORE SHIELD

✘✘

✘ ✔

✘✘

Preface > 2

MERGENCY FIRST AID

Take care with toner powder:

If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting.

If inhaled, move the person to an open area for fresh air. Seek medical attention.

If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention.

Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.

ANUFACTURER

Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan

MPORTER TO THE

Oki Europe Limited

Blays House Wick Road Egham Surrey, TW20 0HJ United Kingdom

EU/

AUTHORISED REPRESENTATIVE

For all sales, support and general enquiries contact your local distributor.

NVIRONMENTAL

INFORMATION

Emergency first aid > 3

This product contains software developed by the Heimdal Project.

(Royal Institute of Technology, Stockholm, Sweden).

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. Neither the name of the Institute nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE INSTITUTE OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Environmental information > 4

ONTENTS

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Manufacturer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3

Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Notes, cautions and warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Documentation suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Purpose of this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

On-line usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Printing pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Keypad - character switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Qwerty keyboard (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only) . . . 19

Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Turning on your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Turning off your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

When the machine is not used for long time . . . . . . . . . . . . . . . . . . . . .21

Power saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Sleep mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Auto power off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Installing drivers and utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Windows - scanner and printer drivers. . . . . . . . . . . . . . . . . . . . . . . . .26

Mac - printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Fax driver (MC342dn, MC342dw, MC362dn, MC362dw, MC562dn,

MC562dw, ES5462 MFP and MPS2731mc) . . . . . . . . . . . . . . . . . . . . . .28

Configuration tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

ActKey utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Paper recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Cassette trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Face down stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Face up stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Cassette trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Configuring the tray settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Registering custom sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

User authentication and access control . . . . . . . . . . . . . . . . . . . . . . . . .40

PIN authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Logging into the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Logging out of the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

User name and password authentication . . . . . . . . . . . . . . . . . . . . . . . . .40

Logging into the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Logging out of the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Operation from the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Contents > 5

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Multi-tasking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Loading document(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Document requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Scannable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Placing document(s) in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Placing document(s) on the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Increasing copy count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Advanced operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Resetting copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Auto reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Using the reset/logout button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Installing scanner drivers (TWAIN/WIA/ICA driver) . . . . . . . . . . . . . . . . . .52

Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Using ActKey software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Setup to use the WSD Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Scanning methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Scan to e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Scan to network PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Scan to USB memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Scan to Local PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Connecting VIA USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Connecting VIA Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

WSD Scan connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Scan to Remote PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Simple scan node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Secure scan mode (for network connection) . . . . . . . . . . . . . . . . . . . . .76

Secure scan mode (for USB connection). . . . . . . . . . . . . . . . . . . . . . . .79

WSD scan (for network connection). . . . . . . . . . . . . . . . . . . . . . . . . . .81

Managing profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Adding a new network profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Deleting a network profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Managing the address book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Setting sender and reply to e-mail addresses (from/reply to) . . . . . . . . .84

Creating e-mail templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Adding an e-mail address entry to the address book . . . . . . . . . . . . . . .86

Deleting an e-mail address entry from the address book . . . . . . . . . . . .86

Modifying an e-mail address entry from the address book . . . . . . . . . . .87

Adding a group entry to the address book . . . . . . . . . . . . . . . . . . . . . .87

Deleting a group address entry from the address book . . . . . . . . . . . . .88

Modifying a group address entry from the address book. . . . . . . . . . . . .88

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Job lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Print job (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only) . . . . . .90

Print from USB memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Switching online/offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Contents > 6

Faxing - MC342dn, MC342dw, MC362dn, MC362dw, MC562dn,

MC562dw, ES5462 MFP and MPS2731mc only . . . . . . . . . . . . . . . . . . . .94

Sending a fax from the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Fax receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Managing the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Adding a speed dial entry to the phone book . . . . . . . . . . . . . . . . . . .107

Adding a group entry to the phone book . . . . . . . . . . . . . . . . . . . . . .108

Deleting a speed dial entry from the phone book. . . . . . . . . . . . . . . . .108

Deleting a group dial entry from the phone book. . . . . . . . . . . . . . . . .108

Modifying a speed dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Modifying a group dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Registering an entry from reception or transmission history . . . . . . . . .109

Internet fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Sending a fax from your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Receiving an internet fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Adding fax numbers to the phone book . . . . . . . . . . . . . . . . . . . . . . .114

Adding new groups to the phone book . . . . . . . . . . . . . . . . . . . . . . . .114

Importing and exporting fax numbers . . . . . . . . . . . . . . . . . . . . . . . .115

Functions common to copy, fax and scan operations . . . . . . . . . . . . . .116

Continuous scan mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Job macros (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only) . . . 117

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing consumable items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Toner cartridge replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Image drum replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the transfer belt unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Fuser replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

...the unit casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

...the LED head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

...the paper path in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

...the underside of the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

...the document glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Installing upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

SD card (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only). . . . . .136

Additional paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Setting the driver device options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Checking the machine’s status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Checking the device and job status . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Checking the LED indicator in the power switch . . . . . . . . . . . . . . . . . . .141

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

In the scanner ADF section... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

In the printer section... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Dealing with unsatisfactory printing. . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Dealing with unsatisfactory copying. . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Fax problem checklist (MC342dn, MC342dw, MC362dn, MC362dw,

MC562dn, MC562dw, ES5462 MFP and MPS2731mc) . . . . . . . . . . . . . . . .152

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Contents > 7

Appendix A - menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Paper setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Address book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Network scan destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Store document settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

View information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Easy setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Admin setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Wireless Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Oki contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Contents > 8

OTES, CAUTIONS AND WARNINGS

NOTE A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may result in a risk of personal injury.

For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your product's performance and print quality may be degraded.

Use of non-genuine products may invalidate your warranty.

Specifications subject to change without notice. All trademarks acknowledged.

Notes, cautions and warnings > 9

BOUT THIS GUIDE

NOTE Images used in this manual may include optional features that your product does not have installed.

OCUMENTATION SUITE

This guide is part of a suite of online and printed documentation provided to help you become familiar with your product and to make the best use of its many powerful features. The documentation is summarised below for reference and is found on the manuals DVD unless indicated otherwise:

> Installation Safety booklet: provides information for safe use of your product.

This is a paper document that is packaged with the product and should be read before setting up your machine.

> Set-up guide: describes how to unpack, connect and turn on your product.

This is a paper document that is packaged with the product.

> User’s Guide: helps you become familiar with your product and make the best use

of its many features. Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best. Additionally, information is provided for adding optional accessories as your printing needs evolve.

> Configuration Guide: provides machine, fax and network configuration

information.

> Printing Guide: helps you become familiar with the many features of the driver

software supplied with your product.

> Barcode Printing Guide: helps you become familiar with your product’s built in

barcode printing feature.

> Security Guide: helps you become familiar with your product’s security features. > Installation Guides: accompany consumable items and optional accessories to

describe how to install them.

These are paper documents that are packaged with the consumables and optional accessories.

> On-line Help: on-line information accessible from the printer driver and utility

software.

URPOSE OF THIS GUIDE

The purpose of this guide is to provide you with in-depth information on how to use your

machine efficiently and effectively for printing, copying, scanning and faxing

NOTE The User Guide assumes that the machine has been set up and fully configured. Refer to the Setup Guide and Configuration Guide for guidance.

1. MC342dn, MC342dw, MC362dn, MC362dw, MC562dn, MC562dw, ES5462 MFP and MPS2731mc only.

About this guide > 10

ON-

1 2 3

LINE USAGE

This guide is intended to be read on screen using Adobe Reader. Use the navigation and viewing tools provided in Adobe Reader.

There are many cross-references within this book, each highlighted as blue text. When you click on a cross-reference the display will instantly jump to the part of the manual containing the referenced material.

By using the button in Adobe Reader, you can navigate directly back to where you were before.

You can access specific information in two ways:

> In the list of bookmarks down the left hand side of your screen, click on the topic of

interest to jump to the required topic. (If the bookmarks are not available, use the

“Contents” on page 5.)

> In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are

not available, use the “Contents” on page 5.) Find the term of interest in the alphabetically arranged index and click on the associated page number to jump to the page containing the term.

RINTING PAGES

The whole manual, individual pages, or sections may be printed. The procedure is:

1. From the toolbar, select File > Print (or press the Ctrl + P keys).

2. Choose which pages you wish to print:

(a) All pages, (1), for the entire manual. (b) Current page, (2), for the page at which you are looking.

page numbers.

(d) Click OK.

About this guide > 11

NTRODUCTION

Congratulations on choosing this Multi Function Product (MFP). It i s d esi gn ed w it h a d va nc e d features, to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of office print media.

With this MFP, you can instantly scan paper-based documents and deliver the electronic image to various destinations including e-mail addresses, printers, ftp servers or someone else's computer on the network. This MFP also has a “walk-up” fax facility allowing you to send your documents to a destination fax number instantly.

Your MFP includes these features:

> Multi-tasking to allow scanning one job while printing another to ensure greater

productivity.

> Digital Copying - An intuitive control panel, makes digital copying fast and easy. > Up to 600 x 600dpi (dots per inch) copy resolution. > Actkey utility - enables the MFP to receive one key touch commands from a locally

connected computer (“pull scan”).

> Scan to E-mail - Connected to an Ethernet network and a SMTP server, this MFP

allows you to transmit document(s) over the internet via e-mail. With a touch of the e-mail on-screen button and the selection of your recipients' e-mail addresses, the document(s) is/are first scanned and converted into an image file, and then transmitted to remote recipients within minutes.

> Scan to Network PC - Allows you to send scanned documents to a server or a

personal computer's file folder over an intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol), CIFS (Common Internet File System) protocol. The scan to filing feature removes the need for the mail server to handle large attachments.

> Multiple Pages Sending - With the Auto Document Feeder (ADF), the MFP allows a

stack of up to 50 page document(s) to be continuously scanned.

> MC342dn, MC342dw, MC362dn, MC362dw, MC562dn, MC562dw, ES5462

MFP and MPS2731mc: Faxing - An intuitive control panel, makes direct faxing fast

and easy.

> MC342dn, MC342dw, MC362dn, MC362dw, MC562dn, MC562dw, ES5462

MFP and MPS2731mc: Advanced fax transmission and reception, including

delayed transmissions, sending to multiple locations, confidential transmission and reception, and polling.

> Address Book/Phone Book/Profiles Managing - This provides a convenient way to

manage all the e-mail addresses, fax numbers and profiles (filing destinations).

> ProQ/High Quality, multi-level technology produces subtler tones and smoother

gradations of colour to lend photographic quality to your documents.

> 600 x 600, 1200 x 600 dpi (dots per inch) and ProQ/High Quality print resolution for

high quality image production showing the finest detail.

> Internet Protocol version 6 (IPv6). > Single Pass colour Digital LED technology for high speed processing of your printed

pages.

> PostScript 3, PCL 5C, PCL 6, IBM PPR and Epson FX emulations for industry standard

operation and wide compatibility with most computer software.

> 10Base-T and 100Base-TX network connection lets you share this valuable resource

among users on your office network.

Introduction > 12

> Photo Enhance mode to improve printouts of photographic images (not available on

PS drivers).

> Automatic two-sided (duplex) printing for economical use of paper and compact

printing of larger documents.

Additionally, the following optional features are also available:

> Additional paper tray for loading a further 530 sheets to minimise operator

intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media.

> Additional memory allows printing of more complex pages. For example, high

resolution banner printing.

> MC562dn, MC562dw, ES5462 MFP and MPS2731mc: SD card for storage of

overlays, macros and downloadable fonts, and automatic collation of multiple copies of multipage documents and the download of ICC Profiles.

> Four modes of toner save function (Default: Off, Low, Middle, High) are available

when using Copy/DirectPrint/Fax function.

> MC342dw, MC362dw and MC562dw: Can use wireless LAN.

Introduction > 13

VERVIEW

RONT VIEW

1. ADF unit.

2. ADF paper tray.

3. Operator panel.

Menu driven operator controls and LCD panel

4. USB memory port.

5. Output stacker, face down. Standard printed copy delivery point. Holds up to

150 sheets at 80g/m².

6. Paper tray. Standard paper tray. Holds up to 250 sheets of

8. Multi-purpose tray release recess.

9. Top cover release button.

10. Document glass.

11. ADF document glass.

12. Document cover.

13. LED heads.

14. Fuser release levers.

15. Toner cartridges (C,M,Y,K).

16. ID unit.

17. Power Switch.

80g/m² paper.

7. Multi purpose tray. Used for feeding heavier paper stocks, envelopes

and other special media. Also for manual feeding of single sheets when required.

a. The display language can be changed to show different languages. (see “Changing the display

language” on page 19).

Introduction > 14

LINE TEL

MC342dw, MC362dw, MC562dw only

EAR VIEW

1. Access panel.

2. AC power socket.

3. USB interface.

4. SD card slot (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only).

a. The Network Interface may have a protective “plug” which

must be removed before connection can be made.

5. Network interface.

6. Rear, face up stacker.

7. LINE connection.

8. TEL connection.

When the rear paper stacker is folded down paper exits the printer through the rear of the printer and is stacked here face up. This is mainly used for heavy print media. When used in conjunction with the multi purpose feed tray, the paper path through the printer is essentially straight. This avoids bending the paper around curves in the paper path and enables feeding of up to 220g/m² media.

Introduction > 15

312 12513 1146

14 7 8 101617915

ONTROL PANEL

REF. DESCRIPTION

1. Liquid crystal display (LCD)

Displays operating instructions and status of your machine.

2. Panel adjust recess

The LCD panel can be swivelled upwards from its base position for ease of use.

3. Main function buttons COPY: Pressing this button selects copy mode. This allows you to control the copying process

whereby documents to be copied are scanned in the scanner unit (document glass or ADF) and the copies are automatically printed in the printer unit.

SCAN: Pressing this button gives access to several send modes. These allow you to select and control the process whereby a document is scanned and the scanned data is sent: by email as an attachment, to a local PC, to a network PC, to a USB memory stick. It also allows you to arrange for a document to be scanned from a remote PC.

PRINT: Pressing this button selects print mode. This allows you to select and print out a stored job, an encrypted print job or a job stored on a USB memory stick. It also allows you to print out a job list of all recent prints, or switch the machine to an “offline” state.

FAX (MC342dn, MC342dw, MC362dn, MC362dw, MC562dn, MC562dw, ES5462 MFP and MPS2731mc): Pressing this button selects fax send mode. This allows you to control the process whereby a

document is scanned and then the scanned data is sent as a fax.

4. RESET/LOG OUT: Pressing this button returns all settings of a selected function to their default values, but does not stop any jobs

that are already in progress. At the top level screen, pressing this button logs the user out (if access control is enabled and active).

5. ?HELP: Pressing this button when the green LED on the START button is flashing, displays help information

on the LCD screen.

6. Keypad Use the numeric buttons to enter, for example, number of copies or a fax number.

MC342dn, MC342dw, MC362dn, MC362dw, MC562dn, MC562dw, ES5462 MFP and MPS2731mc: The * and # buttons are also used to navigate menus in touch-tone systems such as

voice mail (if you have a telephone handset connected), or in vertical service codes. Refer to “Keypad - character switching” on page 18.

7. START:

> MONO - Pressing this button starts the copying, faxing or scanning process in black & white. > COLOR - Pressing this button starts the copying or scanning process in colour.

Green LED illuminates when copying/scanning is possible, if the LED is unlit then that function is not possible, e.g only the Mono button LED illuminates when faxing (colour faxing is not possible).

Introduction > 16

REF. DESCRIPTION

312 12513 1146

14 7 8 101617915

8. STOP: Pressing this button stops the copying or scanning process.

9. BACK: Used to cancel selections and go back to the top level of the setting. The key is also used to cancel any previous input.

10. POWER SAVE: Pressing this button switches the power save mode on or off, its LED being

illuminated when power save mode is on. If the machine has gone into power save mode as indicated by the screen being black and the LED being illuminated, you can return to normal mode by pressing the POWER SAVE button.

11. JOB MACRO (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only): Pressing this button

12. STATUS: Pressing this button gives access to the status menu screen. Use to check detailed status

13. SETTING: Pressing this button gives access to several setup options on the LCD screen, including

14. CLEAR: Executes the following actions according to the entered items when pressed or held:

15. DATA IN MEMORY indicator light

16. Arrow keys

17. OK: Used to select and confirm current setting selections.

18.

19. Panel lift handle (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only): Lift panel to

20. Qwerty keyboard (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only): Refer to

allows you to program short-cuts to your most used operations. For example a fax number you send to every day can be programmed in and then allows you to perform that operation at the touch of a button. Refer to “Job macros (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only)” on

page 117.

information about the machine. Flashes/illuminates if there is a status item to be displayed.

the administrator menu, profile options and address books settings.

> Minimizes a setting value. > Enters zero as a setting value. > Clears what is entered. > Cancels a selected item.

LED illuminates to show data is stored in the MFP memory.

Up: moves the cursor up. Down: moves the cursor down. Left: moves the cursor left. Can also be used to return to the previous screen. Right: moves the cursor right. Can also be use to proceed to the next screen.

One-touch speed dial keys (MC342dn, MC342dw, MC362dn, MC362dw, MC562dn, MC562dw, ES5462 MFP and MPS2731mc only):

fax numbers or email addresses. Eight keys x two groups (press the

reveal qwerty keyboard.

“Qwerty keyboard (MC562dn, MC562dw, ES5462 MFP and MPS2731mc only)” on page 19.

Provides one-touch dialling of your most often used or favourite

SHIFT

key to switch the groups).

Introduction > 17

EYPAD

CHARACTER SWITCHING

Numbers, upper and lower case letters and symbols can be entered using the keypad. Press the key multiple times to switch between characters.

NOTE When pressing multiple times, you must re-press the key within 2 seconds of the previous press.

The example below is based on English being the display language:

KEY AVAILABLE CHARACTER

11 -> 1

2 a -> b -> c -> 2 -> A -> B -> C

3 d -> e -> f -> 3 -> D -> E -> F

4 g -> h -> i -> 4 -> G -> H -> I

5 j -> k -> l -> 5 -> J -> K -> L

6 m -> n -> o -> 6 -> M -> N -> O

7 p -> q -> r -> s -> 7 -> P -> Q -> R -> S

8 t -> u -> v -> 8 -> T -> U -> V

9 w -> x -> y -> z -> 9 -> W -> X -> Y -> Z

0 SP (space) -> 0 -> SP (space)

* @ -> * -> @

# . -> _ -> - -> P -> SP (space) -> + -> ! -> “ -> $ -> % -> & -> ‘ -> (

-> ) -> , -> / -> : -> ; -> < -> = -> > -> ? -> [ -> £ -> ] -> ^ -> #

Introduction > 18

WERTY KEYBOARD

You can also enter upper and lower case letters and symbols using the qwerty keyboard.

You can switch the entry mode from normal mode, CAPS mode and CTRL mode. The mode change is reflected on the screen keyboard display.

Normal mode You can enter lower-case

CAPS mode By pressing the CAPS key, you

CTRL mode By pressing the CTRL key, you

(MC562dn, MC562dw, ES5462 MFP

letters.

can enter upper-case letters.

can enter symbols.

AND

MPS2731mc

ONLY

)

NOTE Numbers and certain characters cannot be entered using the qwerty keyboard. To enter them, use the screen keyboard or keypad.

HANGING THE DISPLAY LANGUAGE

The default language used by your MFP for display messages and for report printing is

English

. If required, this can be changed using the Panel Language Setup utility.

1. To ensure your product contains the latest firmware updates, it is recommended that you download

the language files from this utility during setup.

Introduction > 19

ETTING STARTED

URNING ON YOUR MACHINE

1. Plug the AC cable into the AC power socket of your machine.

2. Plug the AC cable into the electric socket.

3. Check that no documents are on the document glass or ADF, and the ADF cover is

closed.

4. Hold down the power switch for about a second to turn on the power.

The copy standby screen is displayed after your machine became ready status.

NOTE Turn the power off, and when turning the power back on again, push the power switch after waiting for a few seconds.

Getting started > 20

URNING OFF YOUR MACHINE

Be sure to follow the procedure below every time you turn off the machine.

1. Hold down the power switch for about a second.

NOTE Press the power switch for less than 5 seconds.

The message Shutdown in progress. Please wait. The machine turns off automatically. appears in the operator panel, and power switch indicator blinks

every 1 second. Then the machine turns off automatically and power switch indicator goes out.

NOTE Turn the power off, and when turning the power back on again, push the power switch after waiting for a few seconds.

HEN THE MACHINE IS NOT USED FOR LONG TIME

When the machine is not used for long time due to holidays or trips, pull the power cord from the socket.

NOTE The machine does not have functional failures if removing the power plug for long time (more than 4 weeks).

Getting started > 21

OWER SAVING MODE

If you do not use the machine for a while, it will enter power saving mode to control the power consumption of the device. To cancel or initiate power saving mode, press the Power Save button on the control panel.

NOTE If your machine is connected locally (via USB), when it transitions to Sleep mode its status is viewed as off-line. To use the printer in this state, you must press the Power Save button to exit sleep mode.

By default, the time interval to enter the power saving mode is set to 1 minute. Refer to “Power Save Time” on page 187.

You can enable or disable the power saving mode. Refer to “Power Save

Enable” on page 188.

Getting started > 22

LEEP MODE

Your machine transitions from power saving mode to sleep mode after a set period of time. In sleep mode the power consumption of the device in minimal. To cancel or initiate sleep mode, press the Power Save button on the control panel.

NOTE The machine will not enter sleep mode if an error occurs and the machine requires attention.

By default, the time interval to enter sleep mode is set to 30 minutes. Refer to “Sleep Time” on page 187.

You can enable or disable sleep mode. Refer to “Sleep” on page 189.

> When the network connection is switched from wired to wireless, sleep

mode is disabled. To enable sleep mode for devices connected using wireless LAN, enable sleep mode from the sleep mode setting menu. (MC342dw, MC362dw, MC562dw only)

> When a device using the wireless LAN connection goes into sleep mode, the

wireless LAN connection is broken. To reconnect to the wireless LAN, press the power save mode on the device to recover from sleep mode. (MC342dw, MC362dw, MC562dw only)

> After the device connected to the wireless LAN has recovered from sleep

mode, it automatically connects to the wireless access point using the same settings as before it went into sleep mode. However, it may take up to 1 minute to connect. (MC342dw, MC362dw, MC562dw only)

> When the network connection is switched from wireless LAN to wired LAN,

sleep mode is enabled. (MC342dw, MC362dw, MC562dw only)

Getting started > 23

UTO POWER OFF

When your machine is not used for a certain period of time, it turns off the power automatically. Once the machine turns off the power, you need to turn on to use it.

The machine has three settings to select the machine's behavior on Auto Power Off.

> Enable > Auto Config > Disable

Enable:

When your machine is not used for a certain period of time, it turns off the power automatically.

Auto Config:

The machine will not turn off the power automatically under the conditions listed below.

> An Ethernet cable is plugged to network interface connection > A telephone cable is plugged to LINE connection

Disable:

The Auto Power Off function is disabled. The machine will not turn off the power automatically.

NOTE In the following cases, the Auto Power Off function is also disabled.

> When an error occurs > When time-set transmission is scheduled > When the fax transmission is waiting for a redial

By factory default, the time interval to turn off the power is set to 4 hours. You can change the time interval by pressing the SETTING key on the operator panel and then selecting Admin Setup > Management > Power Save > Auto Power Off Time.

By factory default, Auto Power Off is set to Auto Config or Disable. You can change the setting by pressing the SETTING key on the operator panel and then selecting Admin Setup > User Install > Power Save > Auto Power Off.

Getting started > 24

NSTALLING DRIVERS AND UTILITIES

NOTE Example screenshots have been used throughout and may not represent your machine, however the procedure is the same.

NOTE You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

The installation instructions below refer to USB connection. For network connection details refer to the Configuration Guide.

If you are running Windows Server 2003 or Server 2008, you may need to follow these steps to ensure the WIA service starts when using the scanner driver and ActKey Utility:

NOTE In the case of Server 2008, Desktop Experience needs to be installed.

1. Click Start > Administrative Tools > Services.

2. Double-click Services.

3. Double-click Windows Image Acquisition (WIA).

4. From the Startup type menu, select Automatic.

5. Under Service status, click Start.

6. Click OK.

Getting started > 25

INDOWS

SCANNER AND PRINTER DRIVERS

The scanner driver is used for “Pull Scan”, i.e. Initiating a scan from your PC via software. Compare this to “Push Scan” where you start the scan by pressing a button on the MFP's front panel.

NOTE The Oki driver installer program is the recommended installation method.

NOTE Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Oki driver installer program.

1. Insert the DVD-ROM and click Install bunch to start the Oki driver installer

program.

2. Follow the on-screen instructions to install the drivers.

3. Attach the printer to a USB port of your computer.

4. Switch on the printer.

Getting started > 26

MAC -

PRINTER DRIVER

The information in this section is based on Mac OS X Lion (10.7). Other versions may appear slightly different, but the principles are the same.

1. Insert the DVD-ROM and run the Oki driver installer program.

2. Follow the on-screen instructions to install the printer driver.

3. Attach the printer to a USB port of your computer.

4. Switch on the printer.

5. Choose Apple Menu > System Preferences > Print & Scan.

6. If the printer is already in the list of printers, click “-” to remove it.

NOTE This is necessary as Lion may not be using the correct Oki printer driver files.

7. Click “+” to add a new printer.

8. Ensure:

> The Default tab is selected and select your machine from the list. > Your machine is displayed as Kind “USB” in the list of available printers. > The Print Using: selection matches your machine.

If “Generic PostScript Printer” is displayed, select a driver that matches.

9. Click Add.

10. Click Configure... and ensure the hardware options displayed match your machine.

NOTE Hardware options are not configured automatically.

11. The printer is added to the list of printers.

12. Restart your computer.

Getting started > 27

FAX

DRIVER

ES5462 MFP

The fax driver allows you to send faxes directly from your computer without printing the document first.

Windows XP has built-in fax support - you can use your computer's modem to send faxes directly from your computer.

With Oki's fax driver you are sending the fax data from your computer to the MFP, and then the MFP automatically sends the document.

(MC342dn, MC342dw, MC36 2dn, MC3 62d w , MC562 dn , MC56 2d w,

AND

MPS2731mc)

NOTE Before using the internet fax function, you need to configure the server settings. Refer to the Configuration Guide for details.

Installing the fax driver

This is installed as part of the Oki driver installer wizard.

Getting started > 28

ONFIGURATION TOOL

Installation of the Configuration Tool is optional and can be found on the DVD in the Utilities folder. Follow the on-screen instructions to complete the Configuration Tool installation.

The Configuration Tool can discover devices over USB or network connections.

1. To search and install, select Tools > Register Device.

2. Highlight the required search result and when prompted click Yes.

The Configuration Tool allows you to set up and manage your MFP. Refer to the Configuration Guide for detailed instructions.

NOTE Network settings, such as LDAP configuration, cannot be saved to the MFP from the Configuration Tool. For such settings, use the MFP operator panel or MFP web page.

Getting started > 29

ACTKEY

UTILITY

NOTE The ActKey utility only supports Windows.

You must have the scanner driver installed.

The ActKey utility enables the MFP to receive one key touch commands from a connected computer.

Installation of the ActKey utility is optional and can be found on the DVD in the Utilities folder.

Information on using the ActKey utility can be found in “Scan to Remote PC” on page 73.

Setting up the ActKey utility

1. Install the ActKey utility from the DVD:

Set-up will place an “ActKey” icon on your desktop.

2. Double-click this icon to open the ActKey console.

3. Select Options > Button Settings. The following screen displays.

4. Select the function you want to set in section (1).

5. Set the parameters for this function in section (2).

6. When you have completed settings, press OK (3).

The Utility will return to the ActKey console.

Getting started > 30

+ 163 hidden pages

Oki MC332DN, MPS2731MC, MC562DN, MC362DW, MC562DW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

By factory default, Auto Power Off is set to Auto Config or Disable. You can change the setting by pressing the SETTING key on the operator panel and then selecting Admin Setup > User Install > Power Save > Auto Power Off.