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Part No. P0993133 03
Business Communications
Manager
BCM200/400
Installation and Maintenance
Guide
2
Copyright © 2002 Nortel Networks
All rights reserved. November, 2002.
The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks NA Inc.
Trademarks
NORTEL NETWORKS and Business Communications Manager, are trademarks of Nortel Networks NA Inc.
Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Symbol, Spectrum24, and NetVision are registered trademarks of Symbol Technologies, Inc.
All other trademarks and registered trademarks are the property of their respective owners.
North American Regulatory Information
Safety
Business Communications Manager equipment meets all applicable requirements of both the CSA C22.2 No. 950-95 and UL-1950 Edition 3.
Danger: Risk of shock.
Read and follow installation instructions carefully.
Ensure the Business Communications Manager and Business Communications Manager expansion unit are unplugged from the power socket and that any telephone or network cables are unplugged before opening the Business Communications Manager or Business Communications Manager expansion unit.
If installation of additional hardware and /or servicing is required, disconnect all telephone cable connections prior to unplugging the Business Communications Manager.
Ensure the Business Communications Manager and Business Communications Manager expansion unit are plugged into the wall socket using a three-prong power cable before any telephone cables are connected.
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Caution: Only qualified persons should service the system.
The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons.
Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and users, the Business Communications Manager system must be connected to an outlet with a third-wire ground. Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines. These leakage currents normally safely flow to Protective Earth ground via the power cord. Therefore, it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit. Specifically, operations requiring the unit to be powered down must have the network connections (central office lines) removed first.
Enhanced 911 Configuration
Caution: Warning
Local, state and federal requirements for Emergency 911 services support by Customer Premises Equipment vary. Consult your telecommunication service provider regarding compliance with applicable laws and regulations.
Note: For information about 911 configuration, refer to the Enhanced 911 (E911) Configuration section in the Business Communications Manager 3.0 Programming Operations Guide.
Radio-frequency Interference
Warning: Equipment generates RF energy.
This equipment generates, uses, and can radiate radio-frequency energy. If not installed and used in accordance with the installation manual, it may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of the FCC Rules and with ICES.003, CLASS A Canadian EMI Requirements. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his or her own expense, will be required to take whatever measures may be required to correct the interference.
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4
Telecommunication Registration
Business Communications Manager equipment meets all applicable requirements of both Industry Canada CS-03 and US Federal Commission FCC Part 68 and has been registered under files Industry Canada 332D-5980A and FCC US:AB6KF15B20705 (key system), US:AB6MF15B20706 (hybrid system), and US:AB6PF15B23740 (PBX system). Connection of the Business Communications Manager telephone system to the nationwide telecommunications network is made through a standard network interface jack that you can order from your local telecommunications company. This type of customer-provided equipment cannot be used on party lines or coin lines.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician.
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Network Connection
Canada and US
Table 1 Interface harmonized standards
Interface |
Harmonized Standard |
Description |
|
|
|
CTM |
Industry Canada CS03 |
Analog terminal device |
|
FCC Part 68 |
|
|
|
|
DTM |
Industry Canada CS03 |
T1 and Primary Rate ISDN |
|
FCC Part 68 |
|
|
|
|
BRIM |
Industry Canada CS03 |
Basic Rate ISDN |
|
FCC Part 68 |
|
|
|
|
WAN |
Industry Canada CS03 |
T1 |
|
FCC Part 68 |
|
|
|
|
Hearing Aid Compatibility
Business Communications Manager telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules.
Electromagnetic Compatibility
Business Communications Manager equipment meets all FCC Part 15, Class A radiated and conducted emissions requirements.
Business Communications Manager does not exceed the Class A limits for radiated and conducted emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada.
Telephone Company Registration
It is usually not necessary to call the telecommunications company with information on the equipment before connecting the Business Communications Manager system to the telephone network. If the telecommunications company requires this information, provide the following:
•telephone number(s) to which the system will be connected
•FCC registration number (on label affixed to Business Communications Manager)
•universal service order code (USOC)
•service order code (SOC)
•facility interface code (FIC)
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Use of a Music Source
In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or similar organization if Radio or TV broadcasts are transmitted through the Music On Hold or Background Music features of this telecommunication system.
Nortel Networks hereby disclaims any liability arising out of the failure to obtain such a license.
Rights of the Telecommunications Company
If the Business Communications Manager system is causing harm to the telephone network, the telecommunications company may discontinue service temporarily. If possible, the telecommunications company will notify you in advance. If advance notice is not practical, the user will be notified as soon as possible. The user will be given the opportunity to correct the situation and informed of the right to file a complaint to the FCC.
The telecommunications company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of the system. If this happens, the telecommunications company will give you advance notice in order for you to make any necessary modifications to maintain uninterrupted service.
Repairs
In the event of equipment malfunction, all repairs to certified equipment will be performed by an authorized supplier.
Canadian Regulations - please read carefully
Notice
The term "IC" before the certification number located on the host equipment only signifies that the Industry Canada technical specifications were met. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to
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request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Notice
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5.
This Class A device complies with Part 68 & Part 15 of the FCC Rules and ICES-003 Class A Canadian EMI requirements. Operation is subject to the following two conditions (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
Do not attempt to repair this equipment. If you experience trouble, write for warranty and repair information:
Nortel Networks
30 Norelco Drive, Weston, Ontario
M9L 2X6 Canada
US Regulations - please read carefully
Federal Communications Commission (FCC) Notice
FCC registration number: This telephone equipment complies with Part 68, Rules and Regulations, of the FCC for direct connection to the Public Switched Telephone Network. (The FCC registration number appears on a sticker affixed to the bottom of the telephone.)
Your connection to the telephone line must comply with these FCC rules:
•An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network premises wiring using a compatible modular jack which is Part 68 compliant. See installation instructions for details.
•Use only an FCC Part 68-compliant Universal Service Order Code (USOC) network interface jack, as specified in the installation instructions, to connect this telephone to the telephone line. (To connect the phone, press the small plastic tab on the plug at the end of the phone’s line cord. Insert into a wall or baseboard jack until it clicks. To disconnect, press the tab and pull out.) See installation instructions for details.
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•If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of the product may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. You will also be advised of your right to file a complaint with the FCC, if you believe it is necessary.
•If a network interface jack is not already installed in your location, you can order one from your telephone company. Order the appropriate USOC Network interface jack, as specified in the installation instructions, for wall-mounted telephones or for desk/table use. In some states, customers are permitted to install their own jacks.
•Your telephone may not be connected to a party line or coin telephone line. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commission for information.)
•It is no longer necessary to notify the Telephone Company of your phone’s Registration and REN numbers. However, you must provide this information to the telephone company if they request it. The telephone company may make changes in its facilities, equipment, operation or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modification to maintain uninterrupted service.
•Do not attempt to repair this equipment. If you experience trouble, write for warranty and repair information:
Nortel Networks 640 Massman Drive,
Nashville, TN, 37210, USA
Ringer Equivalence Number
The FCC Registration label (on bottom of phone), includes a Ringer Equivalence Number (REN), which is used to determine the number of devices you may connect to your phone line. A high total REN may prevent phones from ringing in response to an incoming call and may make placing calls difficult. In most areas, a total REN of 5 should permit normal phone operation. To determine the total REN allowed on your telephone line, consult your local telephone company.
Hearing Aids
This phone is compatible with hearing aids equipped with an appropriate telecoil option.
Programming Emergency Numbers
When programming emergency numbers and/or making test calls to emergency numbers:
1Remain on the line and briefly explain to the dispatcher the reason for calling before hanging up.
2Perform such activities in the off-peak hours, such as early mornings or late evenings.
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EMI/EMC (FCC Part 15)
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Important Safety Instructions
The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference.
Installation
Warning: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment:
1Never install telephone wiring during a lightning storm.
2Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
4Use caution when installing or modifying telephone lines. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
Installation and Maintenance Guide
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This symbol on the product is used to identify the following important information: Use only with a CSA or UL certified CLASS 2 level C power supply, as specified in the user guide.
Use
When using your telephone equipment, basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to persons, including the following:
1Read and understand all instructions.
2Follow the instructions marked on the product.
3Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.
6This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
7Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
8Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
9Never spill liquid of any kind on the product.
10To reduce the risk of electric shock do not disassemble this product, but have it sent to a qualified service person when some service or repair work is required.
11Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
a When the power supply cord or plug is damaged or frayed.
b If the product has been exposed to rain, water or liquid has been spilled on the product, disconnect and allow the product to dry out to see if it still operates; but do not open up the product.
c If the product housing has been damaged.
d If the product exhibits a distinct change in performance.
12Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
13Do not use the telephone to report a gas leak in the vicinity of the leak.
14Caution: To eliminate the possibility of accidental damage to cords, plugs, jacks, and the telephone, do not use sharp instruments during the assembly procedures.
15Warning: Do not insert the plug at the free end of the handset cord directly into a wall or baseboard jack. Such misuse can result in unsafe sound levels or possible damage to the handset.
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16 Save these instructions.
International Regulatory Information
The CE Marking on this equipment indicates compliance with the following:
This device conforms to Directive 1999/5/EC on Radio Equipment and Telecommunications Terminal Equipment as adopted by the European Parliament And Of The Council.
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Hereby, Nortel Networks declares that Enterprise Edge/Business Communications Manager Model No. NT7B10xxxx, is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022 (Class A) and EN 55024. These EMC limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial and light industrial environment.
WARNING
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The above warning is inserted for regulatory reasons. If any customer believes that they have an interference problem, either because their Nortel Networks product seems to cause interference or suffers from interference, they should contact their distributor immediately. The distributor will assist with a remedy for any problems and, if necessary, will have full support from Nortel Networks.
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Safety
WARNING!
Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only.
Risk of shock.
Ensure the Business Communications Manager is unplugged from the power socket and that any telephone or network cables are unplugged before opening the Business Communications Manager.
Read and follow installation instructions carefully
Only qualified persons should service the system.
The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons.
Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and users, the Business Communications Manager system must be connected to an outlet with a third-wire Earth.
Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines. These leakage currents normally safely flow to Protective Earth via the power cord.
Therefore, it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit. Specifically, operations requiring the unit to be powered down must have the network connections (exchange lines) removed first.
Additional Safety Information
The following interfaces are classified as Telecommunication Network Voltage (TNV) circuits, and may be connected to exposed plant:
•DTM interface
•WAN interface
•TCM Isolator
The following interfaces are classified as Safety Extra Low Voltage (SELV) circuits, and shall not be connected to exposed plant:
•BRIM Interface
•TCM extensions
•external music sources (MSCX)
•auxiliary ringer (AUX)
•paging system relay (PAGE)
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•serial port
•LAN interface
The following interfaces are classified as Telecommunication Network Voltage (TNV) circuits, and shall NOT be connected to exposed plant:
•ATA II
Limited Warranty
Nortel Networks warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Nortel Networks shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same design and color. If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty, the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs.
Exclusions
Nortel Networks does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession.
Nortel Networks shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customers use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph, however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes.
This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.
Warranty Repair Services
Should the set fail during the warranty period:
In North America, please call 1-800-574-1611 for further information.
Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase.
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After Warranty Service
Nortel Networks offers ongoing repair and support for this product. This service provides repair or replacement of your Nortel Networks product, at Nortel Networks option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions:
In North America, contact our service information number: 1-800-574-1611. Outside North America, contact your sales representative.
Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.
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Contents
North American Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Enhanced 911 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Radio-frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Telecommunication Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Electromagnetic Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Telephone Company Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Use of a Music Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Rights of the Telecommunications Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Canadian Regulations - please read carefully . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 US Regulations - please read carefully . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Federal Communications Commission (FCC) Notice . . . . . . . . . . . . . . . . . . . . 7
EMI/EMC (FCC Part 15) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
International Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Symbols used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 How to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter 1
Introduction to the Business Communications Manager
Platform Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Business Communications Manager Field Replaceable Units . . . . . . . . . . . . . . . . . . |
40 |
BCM200 Platform Base Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
44 |
BCM200 platform base chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
44 |
BCM400 Platform Base Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
46 |
Installation and Maintenance Guide
16 Contents
BCM400 platform base chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
47 |
BCM400 standard (STD) configuration hardware components . . . . . . . . . . . |
47 |
BCM400 platform redundant feature option (RFO) configuration . . . . . . . . . . |
49 |
BCM400 advanced function tray (AFT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
50 |
BCM400 advanced function tray RAID status LEDs . . . . . . . . . . . . . . . . . . . . |
51 |
Platform Media Bay Module Bays and Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
Base Function Tray Component Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
54 |
Base function tray chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
54 |
Base function tray interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
55 |
Base function tray system status display LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . |
55 |
Media services card (MSC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
57 |
MSC IP call processing hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
59 |
Main card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
60 |
Main card connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
61 |
PCI riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
61 |
Data networking components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
62 |
WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
62 |
Modem card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
63 |
I/O Interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
64 |
Platform Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
65 |
BCM400 redundant power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
66 |
Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
67 |
RAID upgrade kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
67 |
Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
68 |
Telephony Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
69 |
Media bay modules (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
71 |
Media bay module LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
73 |
Media bay module power connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
73 |
Media bay module DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
74 |
Trunk Media Bay Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
74 |
Digital trunk media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
75 |
Caller ID trunk media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
76 |
Basic rate interface media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
77 |
Station Media Bay Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
78 |
Digital station media bay module (DSM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
78 |
4X16 Media Bay Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
79 |
Analog station media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
80 |
Specialized Media Bay Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
81 |
Digital enhanced cordless telecommunications (DECT) |
|
media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
81 |
Fiber expansion media bay module (FEM) . . . . . . . . . . . . . . . . . . . . . . . . . . . |
82 |
Digital Drop & Insert MUX (DDIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
83 |
P0993133 03
Contents 17
Telephones and adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Portable systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Companion System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 DECT System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 T7406 system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 NetVision system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Business Communications Manager Expansion Unit . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 2
Auxilliary Requirements and Installation Process Overview. . . . . . . . . . . 91
Computer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Browser Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Preloading Java class Files On Your Workstation . . . . . . . . . . . . . . . . . . . . . . . . . 92 Optimizing Unified Manager Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Installation Process Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Installation Preparation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Environment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Internal Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Digital Loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Analog Loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 System Equipment and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Basic hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Optional equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Companion equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Optional Companion equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Other cordless systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 DECT Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Equipment for installing the platform base chassis . . . . . . . . . . . . . . . . . . . . . . . . 98 C3050 CT2 Plus (Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 C3050 Etiquette (USA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chapter 3
Install the Business Communications Manager & Expansion Unit
Platform Base Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Install the Platform Base Chassis in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Attach the rack mounting brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Mount the platform base chassis into an equipment rack . . . . . . . . . . . . . . . . . . 100 Install the Platform Base Chassis on the Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Install the Platform Base Chassis on a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . 104 Install the Expansion Unit into a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Attach the mounting brackets to the Expansion Unit . . . . . . . . . . . . . . . . . . . . . . 104
Installation and Maintenance Guide
18 Contents
Mount the Expansion Unit to the rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Install the Expansion Unit on a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Connect the Expansion Unit to the Business Communications Manager . . . . . . . . . 106
Chapter 4
Install, remove or replace the Media Bay Modules . . . . . . . . . . . . . . . . . . 109
Install a Media Bay Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Shut down the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Install a media bay module in the Business Communications Manager
platform base chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Install a media bay module in the expansion unit . . . . . . . . . . . . . . . . . . . . . . . . 111 Reconnect the equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Remove a media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Remove a media bay module from the Business Communications Manager platform base chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Remove a media bay module from the expansion unit . . . . . . . . . . . . . . . . . . . . 115 Replace a Media Bay Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Wire the Media Bay Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Module Wiring Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Connect the Media Bay Modules to Service Providers . . . . . . . . . . . . . . . . . . . . . . . 119 Wire Media Bay Modules to Internal Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 FEM Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Connect the fiber cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Installation/Replacement Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 5
Business Communications Manager System Startup . . . . . . . . . . . . . . . 127
Check Power and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Check system power and status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Connect the Data Networking Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Connect the cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Connect wiring to the WAN card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Connect wiring to the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Install the cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Initialize the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Data parameter requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Default IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Connecting when there is an IP address conflict . . . . . . . . . . . . . . . . . . . . . . . . 137 Use of a null modem serial cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Null modem cable setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Display the configuration menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Ethernet crossover cable usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Set the crossover connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
P0993133 03
Contents 19
Configure your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Connect the Ethernet crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Enter the software keycodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Regenerating keycodes after system replacement . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 6
Prepare Hardware for Maintenance or Upgrades . . . . . . . . . . . . . . . . . . . 143
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Special Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Controlled System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Shut down the system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Shut down the system hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Restart the System after Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Restore the System to Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Software Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Base Function Tray Maintenance Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Remove the base function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Install the base function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Remove the base function tray bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Install the base function tray bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Advanced Function Tray Maintenance Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Remove the advanced function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Install the advanced function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Remove and Install the Platform Base Chassis Top Cover . . . . . . . . . . . . . . . . . . . . 161 Remove the platform base chassis top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Install the platform base chassis top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Chapter 7
Hard Disk Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Remove a Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Remove a hard disk cage from a BCM200 platform base chassis . . . . . . . . . . . 166 Remove a hard disk cage from a BCM400 platform base chassis . . . . . . . . . . . 168 Remove a hard disk from the hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Install a New Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Install a hard disk into a hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Install a hard disk cage in a BCM200 platform base chassis . . . . . . . . . . . . . . . 173 Install a hard disk cage in a BCM400 platform base chassis . . . . . . . . . . . . . . . 175 Initialize the Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Chapter 8
Install or Replace a Cooling Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Cooling Fan Replacement Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Installation and Maintenance Guide
20 Contents
Troubleshooting Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
180 |
Remove a BCM400 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
180 |
Install a BCM400 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
182 |
Remove a BCM200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
185 |
Install the BCM200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
187 |
Remove an expansion unit fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
188 |
Install an expansion unit fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
190 |
Chapter 9
Replace or Upgrade a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Replace a Standard Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Remove a BCM200 standard power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Install a BCM200 standard power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Remove a BCM400 standard power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Install a BCM400 standard power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Upgrade to a redundant power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Remove the PSU status connector jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Install a redundant power supply cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Remove a BCM400 redundant power supply cage . . . . . . . . . . . . . . . . . . . . . . . 210 Install a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Remove a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Chapter 10 |
|
Replace Data Cards and Processing Hardware . . . . . . . . . . . . . . . . . . . . |
217 |
System status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
217 |
Card Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
217 |
Remove the WAN card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
219 |
Install the WAN card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
221 |
Initialize a new WAN card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
222 |
Remove the media services card (MSC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
225 |
Install the media services card (MSC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
226 |
Install the modem card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
229 |
Replace the Processor Expansion Card (PEC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
230 |
Remove the processor expansion card (PEC) . . . . . . . . . . . . . . . . . . . . . . . . . . |
231 |
Install a processor expansion card (PEC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
233 |
Replace Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
235 |
Remove the dual in-line memory module (DIMM) card . . . . . . . . . . . . . . . . . . . . |
235 |
Install the dual in-line memory module (DIMM) card . . . . . . . . . . . . . . . . . . . . . . |
237 |
Replace the Clock/Calendar Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
238 |
Remove the clock/calendar battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
239 |
Install a new clock/calendar battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
240 |
P0993133 03
Contents 21
Chapter 11
Install Telephones and Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
System Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Analog terminal adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Central answering position (CAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Telephone port and DN cross-reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Emergency Telephone Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Install IP Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Install Radio-Based Portable Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Companion portable system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 DECT Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 T7406 cordless systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 Moving Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Chapter 12
Install Companion or DECT Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
The Companion Wireless System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Companion components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Companion Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Install the base station remote power interconnect (RPI) unit . . . . . . . . . . . . . . . 251 Mount the RPI unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 RPI wiring and connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Install a Companion base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Position the Companion base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Attach a Companion Base Station to a wall or ceiling . . . . . . . . . . . . . . . . . . . . . 262 Companion set registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 System restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Install an external antenna and lightning surge protection . . . . . . . . . . . . . . . . . 265 Read before you install equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Antenna installation (United States of America) . . . . . . . . . . . . . . . . . . . . . . 265 Install a lightning surge protector (USA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Install an antenna (Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Install DECT Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Chapter 13
Install Analog Terminal Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Before Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Operating requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Analog transmission parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 (North American systems only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Connect the Business Communications Manager ATA 2 . . . . . . . . . . . . . . . . . . . . . 280
Installation and Maintenance Guide
22 Contents
Mount the Business Communications Manager ATA 2 . . . . . . . . . . . . . . . . . . . . . . . 281 Determine the ATA 2 extension number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Configure the ATA 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Test the ATA 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 ATA 2 Data Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 Data transmission requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 FAX and modem transmission compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Install a Data Communication Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Chapter 14
Install Optional Telephony Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Media Service Card Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Install an auxiliary ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Activate auxiliary ringer programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Connect the external paging system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Connect an external music source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Music on hold specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Chapter 15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Access the System Status Monitor to Monitor LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 292 Business Communications Manager does not Function . . . . . . . . . . . . . . . . . . . . . . 295 Emergency Telephone Does Not Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 ATA 2 Does Not Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Check the ATA 2 wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Check for dial tone at the ATA 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Check for trunk line dial tone to the ATA 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Appendix A
System Region Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Core Software and Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
299 |
Language Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
300 |
Caller ID Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
301 |
Companding Law by Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
301 |
ISDN Line Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
301 |
Mobility Services by Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
303 |
Media Bay Module Availability by Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
303 |
Trunk Availability by Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
304 |
BRI and PRI line types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
306 |
Define Time Zones by Country and Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
308 |
System Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
308 |
P0993133 03
Contents 23
Appendix B
Telephony Hardware Selection and Settings . . . . . . . . . . . . . . . . . . . . . . 313
Media Bay Module System Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 Trunk media bay module selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 Station media bay module selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 Upgrade from an existing Norstar system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Determine system capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Understand DS30 numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Setting offsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Determining module channel requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Set Media Bay Module Dip Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Rules for Assigning DS30 Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Notes about assigning modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Choose the assigned order for modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Determine module DIP switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Set the media bay module DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 Line and extension numbers for specific modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 DTM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 DDIM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 BRI switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 CTM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 4X16 switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 ASM 8 switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 DSM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 DSM16/DSM 32 single density switch settings (upgraded system) . . . . . . . 338 DSM16+ and DSM 32+ double density switch settings (upgraded system) . 340 DSM16/DSM 32 single density switch settings (new 3.0 system) . . . . . . . . 341 DSM16+ and DSM 32+ double density switch settings (new 3.0 system) . . 342 DECT switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 FEM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Appendix C
Media Bay Module Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Combining CTMs and 4X16s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Fully-loaded Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
DECT Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Changing Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Set DNs and Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Installation and Maintenance Guide
24 Contents
Appendix D
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Telephony Features and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Data Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
P0993133 03
25
Figures |
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Figure 1 |
Acrobat Reader display setup selections . . . . . . . . . . . . . . . . . . . . . . . . . |
34 |
Figure 2 |
Business Communications Manager core system components overview |
39 |
Figure 3 |
BCM200 platform base chassis and primary components . . . . . . . . . . . . |
44 |
Figure 4 |
BCM200 platform base chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
45 |
Figure 5 |
BCM400 platform base chassis and primary components . . . . . . . . . . . . |
46 |
Figure 6 |
BCM400 platform base chassis (standard configuration) . . . . . . . . . . . . |
48 |
Figure 7 |
BCM400 platform base chassis (RFO configuration) . . . . . . . . . . . . . . . . |
49 |
Figure 8 |
Advanced function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
50 |
Figure 9 |
Advanced function tray RAID status LEDs . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
Figure 10 |
Media bay module filler blanking plate . . . . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
Figure 11 |
BCM200 media bay module bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
52 |
Figure 12 |
BCM400 Media bay module bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
52 |
Figure 13 |
BCM200 media bay module backplane . . . . . . . . . . . . . . . . . . . . . . . . . . |
53 |
Figure 14 |
BCM400 media bay module backplane . . . . . . . . . . . . . . . . . . . . . . . . . . |
53 |
Figure 15 |
Base function tray hardware and chassis . . . . . . . . . . . . . . . . . . . . . . . . |
54 |
Figure 16 |
Base function tray faceplate ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
55 |
Figure 17 |
Business communication manager base function tray |
|
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system status display LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
57 |
Figure 18 |
BCM200 Media services card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
58 |
Figure 19 |
BCM400 Media services card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
58 |
Figure 20 |
Main card connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
60 |
Figure 21 |
Card connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
61 |
Figure 22 |
PCI Riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
62 |
Figure 23 |
PCI Riser card connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
62 |
Figure 24 |
WAN interface card (international version) . . . . . . . . . . . . . . . . . . . . . . . . |
63 |
Figure 25 |
WAN interface card (North American version) . . . . . . . . . . . . . . . . . . . . . |
63 |
Figure 26 |
Modem card and interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
64 |
Figure 27 |
I/O interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
64 |
Figure 28 |
BCM200 and BCM400 (STD) platform power supply (rear view) . . . . . . |
65 |
Figure 29 |
Standard power supply connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
65 |
Figure 30 |
BCM400 platform redundant power supply and modules . . . . . . . . . . . . |
66 |
Figure 31 |
BCM400 Redundant power supply connectors . . . . . . . . . . . . . . . . . . . . |
66 |
Figure 32 |
BCM200 standard hard disk and cage . . . . . . . . . . . . . . . . . . . . . . . . . . . |
67 |
Figure 33 |
BCM400 standard hard disk and cage . . . . . . . . . . . . . . . . . . . . . . . . . . . |
67 |
Figure 34 |
BCM200/400 2xHDD + RAID controller . . . . . . . . . . . . . . . . . . . . . . . . . . |
68 |
Figure 35 |
Cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
69 |
Figure 36 |
Telephony hardware components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 |
|
Figure 37 |
Module Power and Status LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . |
73 |
Figure 38 |
Rear of modules showing DS256 channel and power connectors . . . . . . |
73 |
Figure 39 |
Underside of module showing DIP switches . . . . . . . . . . . . . . . . . . . . . . |
74 |
Installation and Maintenance Guide
26 Figures |
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Figure 40 Digital Trunk Interface Module (DTM) faceplate . . . . . . . . . . . . . . . . . . . |
. 75 |
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Figure 41 CTM and CTM8 LEDS and jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
77 |
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Figure 42 ISDN BRI media bay module LEDs and jacks . . . . . . . . . . . . . . . . . . . . . |
77 |
|
Figure 43 Faceplates of DSM 16+ and DSM 32+ . . . . . . . . . . . . . . . . . . . . . . . . . . |
79 |
|
Figure 44 Faceplate of 4X16 module LEDS, connectors, and jacks . . . . . . . . . . . . |
80 |
|
Figure 45 ASM 8 front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
80 |
|
Figure 46 DECT faceplate with eight RJ45 connectors . . . . . . . . . . . . . . . . . . . . . . |
82 |
|
Figure 47 Fiber expansion media bay module (FEM) LEDs . . . . . . . . . . . . . . . . . . |
83 |
|
Figure 48 Digital Drop & Insert (DDIM) faceplate . . . . . . . . . . . . . . . . . . . . . . . . . . . |
84 |
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Figure 49 Business communication manager DS256 connectors and |
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|
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expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
90 |
Figure 50 Installation and initialization overview . . . . . . . . . . . . . . . . . . . . . . . . . . . |
93 |
|
Figure 51 Attach the rack mount bracket to the BCM200 chassis . . . . . . . . . . . . . |
100 |
|
Figure 52 Attach the rack mount bracket to the BCM400 chassis . . . . . . . . . . . . . |
100 |
|
Figure 53 Fasten the BCM200 platform base chassis to an equipment rack . . . . . |
101 |
|
Figure 54 Fasten the BCM400 platform base chassis to an equipment rack . . . . . |
101 |
|
Figure 55 |
Attach the wall-mount brackets to the BCM200 platform base chassis . 103 |
|
Figure 56 |
Attach the wall-mount brackets to the BCM400 platform base chassis . 103 |
|
Figure 57 Attach the rack mounting bracket to the expansion unit . . . . . . . . . . . . . |
105 |
|
Figure 58 Fasten the expansion unit to the equipment rack . . . . . . . . . . . . . . . . . |
106 |
|
Figure 59 DS256 connector on the expansion unit . . . . . . . . . . . . . . . . . . . . . . . . |
107 |
|
Figure 60 Business Communications Manager platform base chassis |
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DS258 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
107 |
Figure 61 Overview of installing a media bay module . . . . . . . . . . . . . . . . . . . . . . |
109 |
|
Figure 62 Overview of removing a media bay module . . . . . . . . . . . . . . . . . . . . . . |
113 |
|
Figure 63 Remove a BCM200 media bay module . . . . . . . . . . . . . . . . . . . . . . . . . |
114 |
|
Figure 64 Remove a BCM400 media bay module . . . . . . . . . . . . . . . . . . . . . . . . . |
114 |
|
Figure 65 Remove the expansion unit front bezel . . . . . . . . . . . . . . . . . . . . . . . . . |
115 |
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Figure 66 Overview of module replacement process . . . . . . . . . . . . . . . . . . . . . . . |
116 |
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Figure 67 Trunk and station wiring overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
118 |
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Figure 68 DTM RJ48C wiring array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
119 |
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Figure 69 CTM RJ11 wiring array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
119 |
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Figure 70 BRIM S/T RJ45 wiring array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
120 |
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Figure 71 Wiring for DSM 16, 4X16, and DSM 32 . . . . . . . . . . . . . . . . . . . . . . . . . |
122 |
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Figure 72 Wiring for an ASM 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
123 |
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Figure 73 Module power and status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
130 |
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Figure 74 Base function tray data cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
132 |
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Figure 75 |
Serial pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
138 |
Figure 76 |
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
139 |
Figure 77 Ethernet crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
141 |
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Figure 78 Prepare for maintenance overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
144 |
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Figure 79 Base function tray replacement overview . . . . . . . . . . . . . . . . . . . . . . . |
149 |
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Figure 80 Remove the base function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
151 |
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P0993133 03 |
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Figures 27 |
Figure 81 |
Install the base function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 152 |
Figure 82 |
Remove the base function tray bezel . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 154 |
Figure 83 |
Install the base function tray bezel . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 155 |
Figure 84 |
Advanced function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 156 |
Figure 85 |
Advanced function tray replacement overview . . . . . . . . . . . . . . . . . |
. . . 157 |
Figure 86 |
Remove the advanced function tray . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 158 |
Figure 87 |
Install the advanced function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 160 |
Figure 88 |
Remove the BCM200 top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 162 |
Figure 89 |
Remove the BCM400 top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 162 |
Figure 90 |
Install the BCM200 top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 163 |
Figure 91 |
Install the BCM400 top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 164 |
Figure 92 |
Hard disk replacement overview . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 166 |
Figure 93 |
Detach the hard disk cage from the BCM200 |
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platform base chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 167 |
Figure 94 |
Detach the hard disk cage from the BCM400 |
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advanced function tray chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 169 |
Figure 95 |
Remove the hard disk from the hard disk cage . . . . . . . . . . . . . . . . |
. . . 170 |
Figure 96 |
Remove the primary hard disk from the RAID hard disk cage . . . . . |
. . . 170 |
Figure 97 |
Install a BCM200 hard disk in the hard disk cage . . . . . . . . . . . . . . |
. . . 172 |
Figure 98 |
Install a BCM400 hard disk in the hard disk cage . . . . . . . . . . . . . . |
. . . 172 |
Figure 99 |
Install the programmed hard disk into the RAID hard disk cage . . . |
. . . 173 |
Figure 100 |
Insert the hard disk cage into the BCM200 platform base chassis |
. . . . 174 |
Figure 101 |
Insert the hard disk cage to the BCM400 |
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advanced function tray chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 175 |
Figure 102 |
Main Menu screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 177 |
Figure 103 |
Platform Initialization Menu screen . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 177 |
Figure 104 |
Chassis cooling fan replacement overview . . . . . . . . . . . . . . . . . . . |
. . . 179 |
Figure 105 |
Remove the BCM400 fan access panel . . . . . . . . . . . . . . . . . . . . . . |
. . . 181 |
Figure 106 |
Disconnect the fan cable from the I/O card . . . . . . . . . . . . . . . . . . . |
. . . 181 |
Figure 107 |
Remove the snap rivets from the BCM400 fan access panel . . . . . |
. . . 182 |
Figure 108 |
Fan chassis mounting holes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 183 |
Figure 109 |
Insert the snap rivets into the BCM400 fan access panel . . . . . . . . |
. . . 183 |
Figure 110 |
Connect the fan cable(s) to the I/O card . . . . . . . . . . . . . . . . . . . . . |
. . . 184 |
Figure 111 |
Install the fan access panel to the platform base chassis . . . . . . . . |
. . . 184 |
Figure 112 |
Disconnect the BCM200 fan cable from the I/O card . . . . . . . . . . . . |
. . . 186 |
Figure 113 |
Remove the snap rivets from the BCM200 platform base chassis |
. . . . 186 |
Figure 114 |
Insert the snap rivets into the BCM200 platform base chassis . . . . |
. . . 187 |
Figure 115 |
Fan screws location in expansion unit, 2.0 models. . . . . . . . . . . . . . |
. . . 189 |
Figure 116 |
Fan screws location in expansion unit, 2.5 redundancy models. . . . |
. . . 189 |
Figure 117 |
Standard power supply replacement overview . . . . . . . . . . . . . . . . . |
. . . 192 |
Figure 118 |
Remove the BCM200 MSC guide bracket . . . . . . . . . . . . . . . . . . . . |
. . . 193 |
Figure 119 |
Remove the I/O card from the BCM200 platform base chassis . . . . |
. . . 194 |
Figure 120 |
Remove the BCM200 power supply chassis screws . . . . . . . . . . . . |
. . . 194 |
Installation and Maintenance Guide
28 Figures
Figure 121 Install the BCM200 power supply chassis screws . . . . . . . . . . . . . . . . . |
195 |
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Figure 122 Power and hard disk cable routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
196 |
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Figure 123 Install the I/O card in the BCM200 platform base chassis . . . . . . . . . . . |
196 |
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Figure 124 Install the BCM200 MSC guide bracket . . . . . . . . . . . . . . . . . . . . . . . . . |
197 |
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Figure 125 Tie-wrap excess P1 power cable length . . . . . . . . . . . . . . . . . . . . . . . . . |
197 |
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Figure 126 Remove the BCM400 power supply chassis screws . . . . . . . . . . . . . . . |
200 |
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Figure 127 Remove the power supply and support bracket . . . . . . . . . . . . . . . . . . . |
200 |
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Figure 128 Fasten the power supply support bracket cables . . . . . . . . . . . . . . . . . . |
201 |
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Figure 129 Fasten the power supply support bracket to the platform base chassis |
202 |
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Figure 130 Fasten the standard power supply to the platform base chassis . . . . . . |
202 |
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Figure 131 Redundant power supply upgrade overview . . . . . . . . . . . . . . . . . . . . . |
204 |
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Figure 132 Remove the PSU status connector jumper . . . . . . . . . . . . . . . . . . . . . . |
205 |
|
Figure 133 |
Remove the BCM400 power supply adapter tab |
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from the support bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
206 |
Figure 134 Remove the power supply knockout bracket . . . . . . . . . . . . . . . . . . . . . |
206 |
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Figure 135 Fasten the power supply support bracket cables . . . . . . . . . . . . . . . . . . |
207 |
|
Figure 136 Attach the redundant power supply cage . . . . . . . . . . . . . . . . . . . . . . . . |
208 |
|
Figure 137 Install a new cable clamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
208 |
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Figure 138 Install a cable grommet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
209 |
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Figure 139 Remove the BCM400 redundant power supply chassis screws . . . . . . |
211 |
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Figure 140 Remove the redundant power supply cage and support bracket . . . . . . |
212 |
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Figure 141 Install the power supply modules into the power supply cage . . . . . . . . |
213 |
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Figure 142 BCM400 platform redundant power supply (rear view) . . . . . . . . . . . . . |
213 |
|
Figure 143 |
Remove the power supply module from the power supply cage . . . . . . |
215 |
Figure 144 Base function tray interior components . . . . . . . . . . . . . . . . . . . . . . . . . |
218 |
|
Figure 145 Card replacement overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
219 |
|
Figure 146 Remove the WAN card and PCI cover plate . . . . . . . . . . . . . . . . . . . . . |
220 |
|
Figure 147 Install the WAN card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
221 |
|
Figure 148 Configuration main menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
222 |
|
Figure 149 Platform initialization menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
223 |
|
Figure 150 |
Initialize menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
224 |
Figure 151 |
MSC chassis mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
226 |
Figure 152 |
Modem card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
228 |
Figure 153 PEC replacement overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
230 |
|
Figure 154 Remove the processor expansion card (PEC III) . . . . . . . . . . . . . . . . . . |
232 |
|
Figure 155 Insert the processor expansion card (PEC III) . . . . . . . . . . . . . . . . . . . . |
234 |
|
Figure 156 Memory replacement overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
235 |
|
Figure 157 Remove and replace the dual in-line memory module . . . . . . . . . . . . . . |
236 |
|
Figure 158 Battery replacement overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
238 |
|
Figure 159 Removing the clock/calendar battery . . . . . . . . . . . . . . . . . . . . . . . . . . . |
240 |
|
Figure 160 Overview of installing a Companion system . . . . . . . . . . . . . . . . . . . . . . |
249 |
|
Figure 161 |
RPI unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
251 |
P0993133 03
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Figures 29 |
Figure 162 RPI mounting holes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 253 |
Figure 163 Open the RPI cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 253 |
Figure 164 RPI components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 254 |
Figure 165 RPI connector printed-circuit board . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 255 |
Figure 166 Output connector pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 256 |
Figure 167 Input connector pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 257 |
Figure 168 Bracket termination board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 262 |
Figure 169 Slide the cover on bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 263 |
Figure 170 Installed antenna and lightning surge protectors (USA) . . . . . . . . . . |
. . . 266 |
Figure 171 Antenna with antenna bracket (USA) . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 267 |
Figure 172 Lightning surge protector and bracket (USA) . . . . . . . . . . . . . . . . . . |
. . . 268 |
Figure 173 Indoor directional external antenna (Canada) . . . . . . . . . . . . . . . . . |
. . . 270 |
Figure 174 Indoor omnidirectional external antenna (Canada) . . . . . . . . . . . . . |
. . . 271 |
Figure 175 Install the outdoor omnidirectional external antenna (Canada) . . . . |
. . . 273 |
Figure 176 Install the lightning surge protector (Canada) . . . . . . . . . . . . . . . . . |
. . . 274 |
Figure 177 R451 connectors on the DECT media bay module . . . . . . . . . . . . . |
. . . 276 |
Figure 178 Insertion Loss from the CO to the single-line telephone . . . . . . . . . |
. . . 278 |
Figure 179 Single line telephone installation overview . . . . . . . . . . . . . . . . . . . . |
. . . 280 |
Figure 180 ATA 2 pin outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 280 |
Figure 181 ATA 2 top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 281 |
Figure 182 ATA 2 back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 282 |
Figure 183 Data communication device installation overview . . . . . . . . . . . . . . |
. . . 285 |
Figure 184 Auxiliary ringer jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 287 |
Figure 185 Audio input jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 288 |
Figure 186 Page relay jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 289 |
Figure 187 Music on hold jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 290 |
Figure 188 SSD board connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 292 |
Figure 189 LED locations on the face of the base function tray . . . . . . . . . . . . . |
. . . 293 |
Figure 190 System Status Monitor LED Display screen . . . . . . . . . . . . . . . . . . . |
. . . 294 |
Figure 191 System Status Monitor LED Settings record . . . . . . . . . . . . . . . . . . |
. . . 294 |
Figure 192 Process for determining modules . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 313 |
Figure 193 DS30 model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 317 |
Figure 194 Offsets are part of DS30 channel line groups . . . . . . . . . . . . . . . . . |
. . . 319 |
Figure 195 Space requirements for media bay modules, |
|
on a per-DS30 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 320 |
Figure 196 Space requirements for special media bay modules . . . . . . . . . . . . |
. . . 321 |
Figure 197 Assigning single-density modules to the DS30 channel hierarchy . . |
. . . 325 |
Figure 198 Assigning double density modules to the DS30 channel hierarchy |
. . . . 326 |
Figure 199 How to use the configuration map . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 327 |
Figure 200 Switches on the media bay module . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 330 |
Installation and Maintenance Guide
30 Figures
P0993133 03
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