Nokia 3390 User Manual

User Guide
Nokia 3390
User Guide
The wireless phone described in this guide is approved for use in GSM 1900 networks.
Copyright information
Part No. 9352904 © 2001 Nokia Inc. All rights reserved.
Printed in Canada 01/01
Nokia, Nokia Connecting People and the Original Accessories logos are trademarks of Nokia Corporation and/or its affiliates.
T9 text input software Copyright (C) 1999. Tegic Communications, Inc. All rights reserved.
The information contained in this User’s Guide was written for the Nokia phone 3390. The right to make changes and improvements to any of the products described in this guide without prior notice is reserved.
These commodities are authorized by the U.S. Government for export only to Canada, Mexico, or the United States. They may not be resold, diverted, transferred, or otherwise disposed of in any other country, either in their original form or after being incorporated through an intermediate process into other end-items, without the written approval of the U.S. Department of State.
FCC/Industry Canada Notice
Your phone may cause TV or radio interference (for example, when using a telephone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your telephone if such interference cannot be eliminated. If you require assistance, contact your local service facility.
This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference.

Topics

Chapter
For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . .
The menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering letters and numbers . . . . . . . . . . . . . . . . . . . . . . .
Phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
++
Voice mail
Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced calling features . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select a system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Messages
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Your personal digital assistant . . . . . . . . . . . . . . . . . . . . . .
Fun and games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reference information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . .
16
17
18
19
20
21
NOTES

Contents

1. For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Your phone’s label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Using this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Documentation conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Accessing this guide online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Keys and features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Bottom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Navi key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Scroll keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Clear key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Contacting Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3. Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Prepare your phone for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remove the back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Notes about SIM cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Install the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Charge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Remove the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4. About your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Switch on your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About the Start screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About indicators and icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
[ i ]
5. Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . 17
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Check the signal strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Advanced calling options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjust the earpiece volume during a call. . . . . . . . . . . . . . . . 18
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Caller ID
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Reject a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Redial the last-dialed number. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dial any of the 10 last-dialed numbers . . . . . . . . . . . . . . . . . 19
6. The menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Scroll bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Help text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Menu shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
List of menu shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
7. Entering letters and numbers . . . . . . . . . . . . . . . . . . . . . . 26
Standard text input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ABC mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
123 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Use special characters in names and
phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
8. Phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Save names and numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Save a name and number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Save a number only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Save a name and number while in a call . . . . . . . . . . . . . . . . 30
If your phone book is full. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
[ ii ]
Find names in the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . 30
From the Start screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
While in a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Edit (revise) names and numbers . . . . . . . . . . . . . . . . . . . . . . . . 31
Send names and numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Erase names and numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Erase selected names and numbers . . . . . . . . . . . . . . . . . . . . 32
Erase your entire phone book . . . . . . . . . . . . . . . . . . . . . . . . . 33
Phone book options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Assign tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Check for missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Look up received calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Look up dialed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Options in call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Clearing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9. Voice mail
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Save the voice mailbox number . . . . . . . . . . . . . . . . . . . . . . . . . 40
Listen to your voice messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10. Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Select profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
11. Advanced calling features . . . . . . . . . . . . . . . . . . . . . . . . .42
Active call options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Use call waiting
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Use in-call options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hold and unhold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
New call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
End all calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Touch tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
[ iii ]
Phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Messages Conference calls
Call forwarding
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Activate call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Cancel call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Check call forwarding status. . . . . . . . . . . . . . . . . . . . . . . . . . 51
Automatic redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Activate automatic redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Calling card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Save calling card information . . . . . . . . . . . . . . . . . . . . . . . . . 51
Choose a calling card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Make a calling card call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Work with two phone lines . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Use Voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Add a voice tag to a phone book entry. . . . . . . . . . . . . . . . . . 54
Notes about voice tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Make a call using voice recognition . . . . . . . . . . . . . . . . . . . . 56
Play back a voice tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Change a voice tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Erase a voice tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
1-touch dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Assign a number to a 1-touch dial key. . . . . . . . . . . . . . . . . . 58
Call a 1-touch dial number . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Change 1-touch dialing numbers . . . . . . . . . . . . . . . . . . . . . . 58
Erase 1-touch dialing numbers . . . . . . . . . . . . . . . . . . . . . . . . 59
Make an international call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Call timers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
If you have two phone lines . . . . . . . . . . . . . . . . . . . . . . . . . . 59
View the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Reset call timers to 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Show call timer during calls . . . . . . . . . . . . . . . . . . . . . . . . . . 60
[ iv ]
12. Customizing your phone . . . . . . . . . . . . . . . . . . . . . . . . . .61
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Select a profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Customize the profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Rename a profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Restore factory settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Choose the display language. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Set up the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Set the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Select the time format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Display the clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Set automatic update of date and time
++
. . . . . . . . . . . . . . . 69
13. Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Lock the keypad (Keyguard). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Lock/unlock the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
PIN and PUK codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
PIN codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
PUK codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Security code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Fixed dialing
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Turn fixed dialing on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Add numbers to the fixed dialing list . . . . . . . . . . . . . . . . . . . 75
Restricting calls
Turn on call restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set up a closed user group
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . 76
14. Select a system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
[ v ]
15. Messages++ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Save message settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Save your message center number . . . . . . . . . . . . . . . . . . . . . 78
Set the message mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Set message validity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Writing messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using standard text input . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using predictive text input . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Predictive text input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Use Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Save messages in the outbox . . . . . . . . . . . . . . . . . . . . . . . . . 87
Send the message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
E-mail messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Resend a message from the outbox . . . . . . . . . . . . . . . . . . . . . . 88
Read messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Read new messages now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Read new messages later. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Erase a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Reply to a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Forward a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Use number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Message settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Change common settings for all messages . . . . . . . . . . . . . . 92
Message storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Picture messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Send picture messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Send picture messages with text . . . . . . . . . . . . . . . . . . . . . . 93
Receive picture messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Other picture message options . . . . . . . . . . . . . . . . . . . . . . . . 94
[ vi ]
16. Your personal digital assistant. . . . . . . . . . . . . . . . . . . . . .95
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Use the calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Convert currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
View the calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Enter the date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Work with calendar notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Send/receive calendar notes . . . . . . . . . . . . . . . . . . . . . . . . . 100
Alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Set the alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Manage the alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Turn off the alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Business cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Send a business card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
View a received business card . . . . . . . . . . . . . . . . . . . . . . . . 103
Save a viewed business card . . . . . . . . . . . . . . . . . . . . . . . . . 103
Delete a viewed business card. . . . . . . . . . . . . . . . . . . . . . . . 103
View more than one business card . . . . . . . . . . . . . . . . . . . . 103
17. Fun and games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Snake II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Space Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Bantumi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Pairs II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Download ringing tones
++
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Notification of received ringing tone . . . . . . . . . . . . . . . . . . 105
Listen to received ringing tones . . . . . . . . . . . . . . . . . . . . . .105
Save received ringing tones . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Discard received ringing tones . . . . . . . . . . . . . . . . . . . . . . . 105
[ vii ]
Ringing tone composer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Compose the tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
18. Reference information . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Batteries, chargers, and accessories . . . . . . . . . . . . . . . . . . . . . 110
Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Traffic safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Electronic devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Potentially explosive atmospheres . . . . . . . . . . . . . . . . . . . . 114
Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Make an Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Radio Frequency (RF) Signals . . . . . . . . . . . . . . . . . . . . . . . . 117
Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Xpress-on™ covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Chargers and other accessories. . . . . . . . . . . . . . . . . . . . . . . . . 124
19. Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
20. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
21. Frequently asked questions (FAQ) . . . . . . . . . . . . . . . . . . 128
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
[ viii ]
For your safety

1. For your safety

This section provides various safety guidelines. Read this information before using your mobile phone (which will now be referred to as “phone”). Failure to comply with these guidelines could prove either dangerous or illegal. For more detailed safety information, refer to “Important safety information” on page 112.
Road safety comes first
Don’t use a phone while driving. Park the vehicle first.
Switch off in hospitals
Switch off your phone when you are in a hospital or when you are near medical equipment. Follow any regulations or rules that are in force.
Switch off on aircraft
Do not use phones on airplanes as this can cause interference with the navigational equipment. Also, the use of phones on airplanes is illegal.
Switch off when refueling
Do not use the phone at a refueling point or near fuel or chemicals of any kind.
Switch off near blasting
Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules that are in force.
Interference
All phones are susceptible to interference, which could affect performance. This could impede the making of an emergency call.
Use sensibly
Use only in the normal position (to ear). Avoid unnecessary contact with the antenna when the phone is on.
1
[ 1 ]
4
10
1
Qualified service
Only qualified service personnel can install or repair cellular phone equipment.
Accessories and batteries
Use only approved accessories and batteries. Do not connect incompatible products.
Connecting to other devices
When connecting to any other device, read its user’s guide for detailed safety instructions. Do no t connect incompatible products. Remember to make backup copies of all important data.
Making calls
Make sure the phone is switched on and in service. Enter the phone number, including the area code, then press call press
Emergency calls
Make sure the phone is switched on and in service. If the word
appears on the screen above the right selection key, press
Clear
and hold it to clear the display. Enter the emergency number, then press
. To answer a call press any key (except ).
End
. Give your location. Do not end the call until told to do so.
Call

• Your phone’s label

If you remove your battery (refer to “Remove the battery” on page 12) you can find the phone’s label on the back portion of the phone. This label includes various information about the phone, such as the model number.
If you ever have to call Nokia (refer to “Contacting Nokia” on page 8) or your service provider, you might be asked for this information. Therefore, do not remove the phone’s label.
Call
. To end a
[ 2 ]

2. Welcome

Congratulations on your purchase of a Nokia 3390 mobile phone. You are now on your way to using a new and exciting tool. However, before you use your phone, read this chapter. It provides information you need for using this guide and for contacting Nokia.

• Using this guide

For clarity, this guide uses various icons and terms. These icons and terms are described in “About indicators and icons” on page 14 and “Terms” on page 4. Additionally, the guide describes various network services features, enabled by your service provider. Refer to “Network services” on page 7.

Documentation conventions

This guide uses various types of texts to indicate specific items. These are called documentation conventions. The table below lists and describes these conventions.:
Convention Description
italic Indicates emphasized text.
Example: You cannot use your phone without this card.
Welcome
2
bold
Indicates one of the following items:
• Text displayed on your phone’s screen. Example:
• Special text such as
• A Web link. Example: The Nokia World Wide Web site at
www.nokia.com
Select
[ 3 ]
or
Silent
Notes
.
and
Warnings
.
.
2

Terms

This guide uses the following terms:
means to briefly press and release a button.
Press
Press
means to press the selection key that is below
xxx
xxx
.
Example: Press means to press here
• Cross references appear as "see page x."
Press and hold
(depending on the feature being used), then release the button.
means to press and hold a button for 1 to 3 seconds
Menu

Icons

The following icons are used to alert you to important information:
Provides information for easy operation
Tip:
Provides explanatory information.
Note:
Important:
Caution:
Warning:
personal injury, or property damage.
Provides information critical to using features correctly.
This information helps avoid loss of data
This information helps avoid damage to the phone,

• Accessing this guide online

The latest version of this User Guide may be available on the Nokia World Wide Web site at perform a search to access this documentation. Also, an interactive user guide is available at
www.NokiaUSA.com
www.NokiaHowTo.com
. Go to
.
Phones, US link
, and then
[ 4 ]

• Keys and features

Front

1- Power key 2- Earpiece 3- Screen 4- Navi™ key 5- Scroll keys 6- Number keys 7- Microphone 8- Clear key
When you press any key
Note:
the keypad lights stay on for up to 15 seconds.

Bottom

Charger connection Headset/Car kit connection
Welcome
2

Back

Antenna
Back cover release
[ 5 ]
2

Navi key

The use of the phone is largely based on the Nokia Navi™ key, located below the display. This key’s function varies according to the text displayed in the screen above the key. For example, in this screen, the word above the Navi™ key. Press the key to enter the menu function.
Menu
appears

Scroll keys

The scroll keys are located to the right of the Navi-key. Use the scroll keys to:
•browse menus
• move the cursor
• adjust earpiece volume during a call

Clear key

The clear key is to the left of the menu key. Press the clear key:
• to delete a character to the left of the cursor, or press and hold to clear all characters from the display
• to return to the previous menu level
• to return from the menu to the start screen
• to access the in-call menu
Clear key
Navi-key
Scroll keys
[ 6 ]

• Network services

A number of features known as network services are described in this guide. These are special services to which your wireless service provider can give you access.
These services include the following:
• Voice privacy • Call forwarding
• Call waiting • Send own number
• News and info services • Picture messages
• Conference calling • Caller ID
Before you can take advantage of these network services features, you must subscribe to them through your service provider.
Your service provider will give you instructions on how to use these network services. This guide will tell you when you need to contact your service provider for more step-by-step information.
Whenever this guide talks about a network services feature, the text will not only tell you that this is a network services feature, but will also display this icon
++
after the first mention of the feature within a chapter.
Some networks might not support all language-dependent characters and/or services.
Welcome
2
[ 7 ]

• Contacting Nokia

2
The Nokia Customer Service department is available to provide you with help or more information. Before you contact this department, however, please have the following information available:
• The phone’s model number (3390)
• Your Zip code
To find the serial number, you have to remove the battery. Refer to “Remove the battery” on page 12 for step-by-step instructions on this procedure.
Finally, if you are calling about any type of phone accessory, please have the accessory available. For example, if you are calling about a headset, please have it handy. This way, if you are asked a specific question about the accessory, it will be available for quick reference.
Nokia Customer Care Center, USA
Nokia Inc. 7725 Woodland Center Boulevard, Suite 150 Tampa, FL 33614 Tel: 1-888-NOKIA2U (1-888-665-4228) Fax: (1) 813-249-9619 TTY: 1-800-24NOKIA (1-800-246-6542)
Customer Service, Canada
Nokia Products Ltd. 575 Westney Rd. South Ajax, Ontario L1S 4N7 Tel: 1-888-22NOKIA (1-888-226-6542) Fax: 1-905-427-1070
• The phone’s IMEI (serial) number
[ 8 ]

3. Before you begin

beveled corner
Before you begin
Before you begin using your phone, you need to perform several tasks. This section tells you how to complete these tasks.

• Prepare your phone for use

• “Install the SIM card” (see below).
• “Install the battery” on page 10.
• “Charge the battery” on page 11.
To find out how to remove a battery, refer to “Remove the battery” on page 12.

Remove the back cover

Press the back cover release
1&2
button and slide the cover as shown.
Lift the cover off the phone.
3

Install the SIM card

Align the SIM card.
1
• Beveled corner as shown.
• Gold contact area downward.
Insert the SIM card.
2
3
[ 9 ]
3

Notes about SIM cards

Keep all miniature SIM cards out of the reach of small children.
The SIM card and its contacts are easily damaged by scratches or bending, so be careful when handling, inserting, or removing the card.
You must remove the battery to access the SIM card. Always make sure that the phone is switched off before you remove the battery.

Install the battery

Place the battery in the compartment
1
with the label side facing up and the golden contact area aligned with the contact prongs.
Slide the battery into place.
2
Insert the two catches of the back
3
cover in the corresponding slots in the phone and slide the cover towards the bottom of the phone until it locks into place.
[ 10 ]
Before you begin
Battery bar

Charge the battery

Connect the lead from the
1
charger to the bottom of the phone.
Connect the charger to a
2
standard wall outlet. The battery power indicator (or battery bar) appears on the screen and starts scrolling. If the phone is on,
Charging
When the battery is 80% charged the battery bar stops scrolling.
3
Battery full
capacity, allow another 2 hours for a “trickle” or “maintenance” charge.
Disconnect the charger from the phone.
4
appears also.
If the battery is completely empty, it might take a few minutes before the battery bar appears on the screen.
You can use the phone while it’s charging.
appears also, if the phone is on. To obtain 100% battery
For best performance, charge your phone’s battery for 24 hours before using your phone.
The charging time depends on the charger and battery that you use. For example, the charging time for the BMC-2 battery with the ACP-8U charger is about 1 hour and 30 minutes.
3
[ 11 ]
3

Remove the battery

Switch off the phone.
1
Remove the back cover.
2&3
Lift off the cover.
4
Press the two release catches
5
outward. The battery pops up.
Lift out the battery.
6
When you remove and replace the battery, you must reset the phone’s clock. See “Set up the clock” on page 68.
[ 12 ]

4. About your phone

About your phone

• Switch on your phone

• Press and hold for two seconds.
The phone might ask for a Personal Identification (PIN) code or a security code. See “PIN and PUK codes” on page 71 for more information.
Warning!
phone in places where wireless phone use is prohibited or where the use of the phone could cause interference or danger.
As with any other radio transmitting device, do not touch the antenna unnecessarily when the phone is switched on. Contact with the antenna affects call quality and might cause the phone to operate at a higher power level than needed.
Do not switch on the
4
[ 13 ]

• About the Start screen

When you turn on your phone, the first screen that appears is the Start screen. In the middle of the Start screen, you see information
4
indicating which wireless network your phone uses. This information can vary between phones. Other indicators and icons appear on this Start screen and are described in “Icons” on page 15.

About indicators and icons

On your phone, you have two types of identifiers: indicators and icons.
Indicators
Indicators show the status of something. The phone uses three types of indicators:
Signal strength indicator:
Shows the strength of the signal to your phone.
Battery power indicator:
Shows how much power is left in your phone’s battery.
Volume indicator:
Shows the earpiece volume level. Adjust the volume level with the scroll keys (see “Adjust the earpiece volume during a call” on page 18).
[ 14 ]
About your phone
Icons
Icons are graphical representations of a specific item or situation. For example, this icon may appear when you have a voice message waiting to be heard. (Some systems use a different method.)
The rest of this section shows examples of each icon that can appear on your phone and tells you what these icons indicate.
Line 1 is selected for outgoing calls.
Line 2 is selected for outgoing calls.
You have an active call.
You have one or more new voice messages. (Some carriers may use a different symbol.)
You have one or more new text messages. (If blinking, text message memory is full.)
Keyguard is on. Your phone will not accept any key presses.
The alarm clock is set.
4
The
Incoming voice calls are being forwarded to another number.
You have forwarded all voice calls received on line 1.
You have forwarded all voice calls received on line 2.
You have forwarded all voice calls received on lines 1 and 2.
The phone is ready for you to enter a response.
Characters entered will be uppercase letters. Press to switch letter case.
profile is selected.
Silent
[ 15 ]
Characters entered will be lowercase letters. Press to switch letter case.
Characters entered will be numbers. (When entering letters, switch to numbers by pressing and holding .)
4
You are in “special character” mode. Select a character, then press to see the special characters menu.)
Indicates the current call.
Indicates a call on hold.
. (When entering letters, press and hold the key
Use
You are in predictive text mode.
You are in predictive text mode. Characters entered will be uppercase letters. Press to switch letter case.
You are in predictive text mode. Characters entered will be lowercase letters. Press to switch letter case.
You are in predictive text mode. Characters entered will be numbers.
[ 16 ]
Making and answering calls

5. Making and answering calls

This chapter tells you how to make and receive calls and how to adjust certain options.

• Make a call

Check the signal strength

The signal indicator on the left side of your phone’s screen shows the strength of the network radio signal. The indicator scrolls as the signal strength increases and decreases. To get the strongest signal, try moving your phone slightly. If you’re inside a building, move toward a window.

Use the keypad

Enter the area code and phone number.
1
Press
2
Hold the phone as you would any other telephone, with the antenna pointed up.
.
Call
As with any other radio transmitting device, do not touch the antenna when the phone is switched on. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.
Warning!
is prohibited or when it may cause interference or danger.
Do not switch on the phone when wireless phone use
5
[ 17 ]
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