Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
The information in this user guide was written for the Nokia 3100 phone. Nokia operates a
policy of ongoing development. Nokia reserves the right to make changes and improvements
to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY APPLICABLE
LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS
DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the United States in
accordance with the Export Administration regulations. Diversion contrary to U.S. or Canadian
law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using
your telephone if such interference cannot be eliminated. If you require assistance, contact
your local service facility. This device complies with part 15 of the FCC rules. Operation is
subject to the condition that this device does not cause harmful interference.
Press and holdPress a key, hold it for two to three seconds, and
Make a callEnter a phone number and press the Talk key
Answer a callPress the Talk key.
Answer call during callSelect Answer call.
End a callPress the End key.
Decline a callPress the End key
Mute a callSelect Options > Mute during a call.
RedialPress the Talk key twice.
Adjust call volumePress the Scroll left or Scroll right key during a call.
Use the in-call menuSelect Options during a call.
Save a name and number Enter a number, select Options, select Save, enter a name,
Use 1-touch dialingPress and hold a key (2–8). You must assign a key to a
Look up a namePress the Scroll left or Scroll right key.
Check voice mailPress and hold the 1 key(contact your service provider
Write and send text
messages
Write and send
multimedia messages
Read new messageIf 1 message received appears on the display,
release it.
.
.
and select OK.
number in Contacts.
for details).
Select Menu > Messages > Text messages > Create message. Enter the message and select Options > Send.
Enter the number and select OK.
Select Menu > Messages > Multimedia msgs.> Create message. Enter the message, select Options and select
either Send to number, Send to e-mail, or Send to many.
Use only approved enhancements and batteries. Do not connect
incompatible products.
WATER-RESISTANCE
Your phone is not water-resistant. Keep it dry.
BACKUP COPIES
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed
safety instructions. Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press End as many
times as needed to clear the display and return to the main screen.
Enter the emergency number, then press Send. Give your location.
Do not end the call until given permission to do so.
• ABOUT YOUR DEVICE
The wireless device described in this guide is approved for use on the GSM 850,
900, 1800, and 1900 networks:
Nokia 3100 phoneRH-19900, 1800, and 1900 networks
Nokia 3100b phoneRH-50850, 1800, and 1900 networks
Contact your service provider for more information about networks.
When using the features in this device, obey all laws and respect privacy and
legitimate rights of others.
Warning: To use any features in this device, other than the alarm clock, the
phone must be switched on. Do not switch the device on when wireless
phone use may cause interference or danger.
To use the phone you must have service from a wireless service provider. Many of
the features in this device depend on features in the wireless network to function.
These Network Services may not be available on all networks or you may have to make
specific arrangements with your service provider before you can utilize Network
Services. Your service provider may need to give you additional instructions for
their use and explain what charges will apply. Some networks may have limitations
that affect how you can use Network Services. For instance, some networks may
not support all language-dependent characters and services.
Your service provider may have requested that certain features be disabled or not
activated in your device. If so, they will not appear on your device menu. Contact
your service provider for more information.
• SHARED MEMORY
The following features in this phone may share memory: contacts, text and multimedia
messages, images and ringing tones in gallery, calendar, to-do notes, and Java™
games and applications. Use of one or more of these features may reduce the memory
available for the remaining features sharing memory. For example, saving many
images or bookmarks may use all of the available memory. Your phone may display
a message that the memory is full when you try to use a shared memory feature.
In this case, delete some of the information or entries stored in the shared memory
features before continuing. Some of the features, such as, contacts, text and
multimedia messages, images and ringing tones in gallery, calendar, to-do notes,
and Java games and applications may have a certain amount of memory specially
allotted to them in addition to the amount of memory shared with other features.
Congratulations on your purchase of the Nokia 3100 mobile phone. Your phone
provides many functions which are practical for daily use, such as a stopwatch,
alarm clock, calculator, calendar, and more. Your phone can also connect to a PC,
laptop, or other device using the data cable. To personalize your phone, you can set
your favorite ringing tones, create a Go to Menu, and select an Xpress-on™ color
cover. For more information on connectivity, refer to the Nokia PC Suite user guide. The
Nokia PC Suite user guide, Nokia PC Suite, and all related software can be downloaded
from the U.S. Mobile Phone products section of www.nokia.ca.
Look for updates
From time to time, Nokia updates this guide to reflect changes. The latest version
may be available at www.nokia.ca.
Also, an interactive tutorial may be available at www.nokiahowto.com.
Access alternate formats
This user guide is available in alternate formats, contact Nokia at
www.nokiaaccessibility.com or call 1-905-427-1373 for more information.
• COPYRIGHT PROTECTION
Copyright protections may prevent some images, ringing tones, and other content
from being copied, modified, transferred or forwarded.
• CONTACT NOKIA
If you ever need to call Nokia Customer Care or your service provider, you will need
to provide specific information about your phone.
This information is provided on the
phone label. The label is on the back
of the phone (under the battery). It
contains the model and serial numbers,
as well as other important information
about your phone. See “Remove the
back cover and battery” on page 10
for instructions on how to access
the phone label. The label shows
the following:
•Phone type (RH-19 or RH-50)
•Phone model (3100 or 3100b)
•International Mobile Equipment
Identity (IMEI)
•Industry Canada ID number
Have the phone or enhancement available
Whether you are calling about your phone or an enhancement, have the equipment
with you when you call. If a Nokia representative asks a specific question about the
enhancement, you will have it available for quick reference.
Nokia Customer Care Center, USACustomer Care, Canada
Nokia Mobile Phones
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY users: 1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Rd. South
Ajax, Ontario L1S 4N7
In many cases, the service provider will make available descriptions of its services
and instructions for using features, such as:
•Voice mail and voice privacy
•Call waiting, call forwarding, and caller ID
•Messaging
•News and information services
•Selected Internet services
Service providers may differ in their support of features. Before you sign up with
a service provider, make sure that the service provider supports the features that
you need.
Certain features use shared memory. See “Shared memory” on page 5 for
more information.
•Multimedia Messaging Service (MMS), see “Multimedia messages” on page 27
and “Options” on page 24.
•Speaker phone function, see “Speaker phone” on page 19.
•Polyphonic MIDI ringing tones enable richer ringing tones with a wide variety
of sounds.
•General Packet Radio Service (GPRS) is used for sending and receiving data
over the mobile network. Your phone supports up to three simultaneous GPRS
connections. See “GPRS, HSCSD, and CSD” on page 53.
•MIDP Java
on page 47.
•Nokia OTA settings service. Several services need proper settings in your phone.
You may receive the settings directly as an Over The Air (OTA) message and you
only need to save the settings. Contact your nearest authorized Nokia dealer
for more information.
•The built-in browser can interpret both WAP-based and XHTML-based
content. See “Services” on page 52.
•Special user interface features allow you to choose two types of menu
interface, List and Grid. See “Menu view” on page 41.
applications specially designed for mobile phones. See “Applications”
Before you begin, you need to prepare your phone by installing the SIM card and
charging the battery. This chapter covers these topics, as well as instructions on
how to attach the optional headset.
• SIM CARD INSTALLATION
Warning: Keep all SIM cards out of the reach of small children. For availability
and information on using SIM card services, contact your SIM card vendor.
This may be the service provider, network operator, or other vendor.
Remove the back cover
and battery
1With the back of the phone
facing you, push the back cover
release button.
2Slide and lift the bottom of the
back cover to remove.
3After you have removed the back
cover, insert your finger into the
finger grip and lift the battery from
its compartment.
gold colored contacts on the SIM card
will meet the gold colored contacts on
the inside of the phone. Gently press
the SIM card holder into the phone
until it clicks into place.
Install the battery
The SIM card must be installed before
installing the battery.
1Position the battery so the gold
colored contacts match up with
those on the phone. The battery
label should be facing toward
the phone.
2Insert the battery, contact end first
into the battery slot.
3Snap the other end of the battery
into place.
Replace the back cover
1Place the back cover just below
its locked position on the back
of the phone.
2Slide the back cover toward the top of
the phone to lock the cover into place.
Note: Always store and use the
phone with the covers attached.
The battery power indicator
(or battery bar) appears on the
screen and starts scrolling.
If the phone is on,Charging
appears briefly on the screen. When the battery bar stops scrolling, the battery
charge is complete. Battery full appears also, if the phone is on.
3Disconnect the charger from the phone.
You can use the phone while the charger is connected.
• SET UP YOUR HEADSET
Your phone may come with a headset you can use
while talking on your phone. The headset provides
convenient handsfree use of the phone. The HS-5
headset is compatible with your phone.
Connect the headset
1Insert the headset plug into the headset jack
in the phone.
2Put the round ear bud into one ear.
Use the headset
With the headset (HS-5) connected, you can make and
answer calls as usual, using the keypad to press the
Talk key and the End key or to enter numbers to call.
The microphone for the headset hangs at the side of
your head. Although the microphone may seem far
from your mouth, you can speak at a normal volume.
Refer to the packaging materials of your headset for
further information regarding its operation.
Many features have brief descriptions (help text) which can be viewed on the
display. To view the help text, scroll to a feature and wait for about 15 seconds.
Select More to view all of the description (if necessary) or select Back to exit.
See “Help text” on page 40 for more information.
• ABOUT THE ANTENNA
Note: Your phone has a built-in antenna.
As with any other radio transmitting device,
do not touch the antenna unnecessarily when
the phone is switched on.
Contact with the antenna affects call quality and may
cause the phone to operate at a higher power level than
otherwise needed.
Not touching the antenna during a
call optimizes the antenna performance
and the talk time of your phone. Hold
the phone as you would any other
telephone, with the antenna area
pointed up and over your shoulder.
When you turn on your phone, the first screen that appears is the start screen.The
start screen is “home base” and indicates that the phone is in the standby mode.
Signal strength
Menu
Signal strength—A higher bar indicates a stronger network signal.
Battery level—A higher bar indicates more power in the battery.
Menu—The Left selection key in the standby mode accesses the menu functions.
Contacts—The Right selection key in the standby mode accesses either the
Contacts menu, the Go to menu, or a service provider’s home page.After you set functions for the Right selection key, the word Contacts changes to
Go to in the start screen. To set the functions, see “Personal shortcuts” on page 37.
To activate a function in the Go to menu, select Go to in the start screen, scroll to
the desired function, and select Select.
Battery level
Contacts
• SPECIAL USER INTERFACE FEATURES
You can choose from two types of menu interface: List and Grid. See “Menu view”
on page 41 for more information.
In the List interface, full color images introduce every
menu. Use the Scroll up and Scroll down keys to
navigate through the menus.
In the Grid interface, multiple menu icons appear on
a single display. Use all four scroll keys to navigate
through the icons. The Grid interface is only available
in the Nokia 3100b phone.
Your phone has preinstalled animated, color screen savers that can be accessed
from the Gallery. See “Screen saver” on page 37 for more information. Press any
key to deactivate the screen saver.
Wallpaper
You can set the phone to display a background picture (wallpaper) when it is in the
standby mode.
• CHANGE THE XPRESS-ON™ COVERS
Warning: Before changing covers, ensure the phone is powered off and
disconnected from the charger or any other device. Always store and use
the phone with the covers attached.
Remove the back cover
This procedure is discussed in the section “Remove the back cover and battery” on
page 10. You do not need to remove the battery when changing your phone’s covers.
Remove the front cover
1Pull the front cover latch on the
bottom of the phone while gently
pulling the top of the front cover
away from the rest of the phone.
1
Install the key mat and
new front cover
2Remove the key mat from the old
front cover and place it into the
new front cover as shown.
wireless phone use is prohibited or when it
may cause interference or danger.
1To turn your phone on or off, press and hold
the power key on top of the phone for at
least three seconds.
If the phone displays Insert SIM card, even though
the SIM card is properly inserted, or SIM card not
supported, contact your service provider.
2If the phone asks for a PIN code, enter the PIN code
(displayed as ****) and select OK.
3See the information about PIN codes on page 22, if applicable.
4If the phone asks for a security code, enter the security code and select OK.
See “Security” on page 42 for more information.
If the language that appears in your display is not correct, see “Set the display
language” on page 39 for information on changing the display language.
• SET THE TIME
1Select Menu > Settings > Time and date settings > Clock > Set the time.
2Enter the time (in hh:mm format), select OK, then select am or pm.
• MAKE AND ANSWER CALLS
Use the keypad
Enter the phone number (including the area code) and press the Talk key.
•To delete a character to the left of the cursor, select Clear.
•To end the call or to cancel the call attempt, press the End key.
Use contacts
1Select Contacts > Find and scroll to the entry you want to view.
2Press the Talk key to make the call or select Details to view the entry details.
To search the list of entries quickly, enter the first letter of the name for which you
are searching.
•Press the End key to reject the call. If Forward if busy is activated in your
voice mailbox, the call is diverted to your voice mail. If not, the call is rejected.
If you select Silence, the ringing tone is muted. You can then either answer or
reject the incoming call.
Note: If the HDB-4 or HS-5 headset is connected, you can answer or end
a call by pressing the key on the headset.
Answer a call with the keypad locked
To answer a call with the Keyguard on, simply press the Talk key. During the call, all
features function as normal. When you end or reject the call, the keypad automatically relocks. See “Lock the keypad (Keyguard)” on page 22 for more information.
Note: When the Keyguard is on, calls still may be possible to the official
emergency number programmed into your phone. Enter the emergency
number and press the Send key.
• ADJUST THE EARPIECE VOLUME
•To increase the volume of a
call, press the Scroll right key.
•To decrease the volume of a
call, press the Scroll left key.
•When adjusting the volume, a
bar chart appears in the display
indicating the volume level.
Note: You can only adjust the earpiece volume during an active call.
Scroll
left
Scroll
right
• SPEAKER PHONE
You can use your phone as a speaker phone during a call. Do not hold the phone to
your ear when you are using it as a speaker phone.
•To activate the speaker phone during a call, select Loudspeaker.
•To deactivate the speaker phone during a call, select Handset.
•The speaker phone is deactivated automatically when a call (or a call attempt)
ends or when certain enhancements are connected.
Note: When you select the New call option from the in-call menu, the
speaker phone does not automatically deactivate.
You can use two methods for entering text and numbers.
•Standard mode is the only way to enter names into Contacts and to rename
caller groups.
•Predictive text input is a quick and easy method for writing messages.
Press the Pound key to switch predictive text on or off and to use predictive text
in various modes.
• STANDARD MODE
•Press a key once to insert the first letter on the key, twice for the second letter,
etc. If you pause briefly, the last letter in the display is accepted and your
phone awaits the next entry.
•Select Clear to backspace the cursor and delete a character.
•Select and hold Clear to backspace continuously and delete characters.
•Press the 0 key to enter a space and accept a completed word.
•Press the 1 key to enter a period.
•Press the Star key to display special characters. See “Enter punctuation and
special characters” on page 21.
To switch to 123 mode from Abc mode, press and hold the Pound key at any
message entry screen until the icon in the upper left corner of the display switches
from Abc to 123 (or vice versa).
• PREDICTIVE TEXT
Predictive text input allows you to write messages quickly using your keypad
and the built-in phone dictionary. It is much faster than using the standard
mode “multi-tap” method. You can use predictive text to write a message and
create a calendar note.
Activate predictive text
1At any text entry screen, select and hold Options.
OR
At a text entry screen, select Options > Predictive text.
•For each letter of the word that you want to spell, press the corresponding key
on your keypad only once, even if the letter you want is not the first letter on
the key. The phone “guesses” the word you are trying to spell.
•If a displayed word is not correct, press the Star keyto see other matches.
To move forward through a list of matches, keep pressing the Star key.
To return to the previous word in the list of matches, select Previous.
•Press the 0 key to accept the word, enter a space, and begin writing the
next word.
•If ? appears after a word, select Spell to add the word to the dictionary.
See “Add new words to the dictionary” on page 21.
•Press the 1 key to insert a period into your message.
•Press and hold the Star key to display special characters. See “Enter punctuation and special characters” on page 21.
Compound words
Enter the first part of the word and confirm it by pressing the Scroll right key.
Enter the last part of the word and confirm it by pressing the 0 key.
Add new words to the dictionary
If you encounter a word that predictive text does not recognize, a question mark
(?) follows the word and Spell appears in the lower left of the display.
Select Spell, enter your new word using the keypad, and select Save. The word is
added to the dictionary and to the message that you are writing.
Keep these factors in mind when adding words:
•New words that you accept by selecting Save, the 0 key, or deleting the space
between two words are saved to the dictionary.
•Depending on the language and the length of the words, you may be able to
add hundreds of words to the dictionary.
•When the dictionary is full, the most recent addition replaces the first.
• ENTER PUNCTUATION AND SPECIAL CHARACTERS
While at any text entry screen, press the Star key to display special characters
(press and hold the Star key if predictive text is on) or press the Star key twice to
display the Smiley menu.
Navigate through the list of special characters by using the four-way scroll key like
a joystick. Once a character is highlighted, select Insert to insert the character into
your message.
Keyguard disables your keypad to prevent
accidental key presses (for example, when your
phone is in your pocket or purse).
•To lock the keys, select Menu
Star key.
•To unlock the keys, select Unlock and press
the Star key.
When the Keyguard is enabled, the keypad and
display cannot light if you press a key. Press the
power button briefly to activate the keypad and
display lights.
Note: When the Keyguard is on, calls
still may be possible to the official emergency
number programmed into your phone. Enter
the emergency number and press the Send key.
Automatic Keyguard
You can have your phone automatically lock the keys after a time you specify.
See “Set automatic Keyguard” on page 39 for more information.
• ACCESS CODES
•Security code—This code, supplied with the phone, protects your phone against
unauthorized use. The preset code is 12345. See “Security” on page 42 for
more information.
•PIN code—This code, supplied with the SIM card, protects the card against
unauthorized use. Set on the PIN code request in the Security settings menu
(see “Security” on page 42 for more information), so that the code is requested
each time the phone is switched on. If you enter an incorrect PIN code three
times in succession, the SIM card is blocked. You must enter the PUK code to
unblock the SIM card and set a new PIN code.