Nokia 2710 Navigation Edition, RM-586 Service Manual

Nokia Customer Care

Service Manual

RM-586 (Nokia 2710 Navigation Edition)

Mobile Terminal

Part No: 9217897 (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Original issue 03/2010 Jeff Zhao

RM-586

Page ii COMPANY CONFIDENTIAL Issue 1

RM-586 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-586

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-586 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 1 COMPANY CONFIDENTIAL Page v

RM-586

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-586 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-586

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the

product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-586 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

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RM-586

Company policy

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Page x COMPANY CONFIDENTIAL Issue 1

RM-586 Nokia 2710 Navigation Edition Service Manual Structure

Nokia 2710 Navigation Edition Service Manual Structure

1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module 6 TOM (GPS/FM/BT) Glossary

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RM-586

Nokia 2710 Navigation Edition Service Manual

Structure

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Nokia Customer Care

1 — General information

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RM-586

General information

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RM-586 General information

Table of Contents

Product selection................................................................................................................................................... 1–5

Phone features ...................................................................................................................................................... 1–5

Accessories............................................................................................................................................................. 1–6

Technical specifications........................................................................................................................................ 1–7

General specifications...................................................................................................................................... 1–7

Battery Endurance............................................................................................................................................ 1–7

List of Figures

Figure 1 RM-586 (Nokia 2710 Navigation Edition) product picture................................................................. 1–5

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RM-586

General information

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RM-586 General information

Product selection

RM-586 (Nokia 2710 Navigation Edition) is a GSM Quad-band phone, supporting EGSM 850/900/1800/1900 bands.

Figure 1 RM-586 (Nokia 2710 Navigation Edition) product picture

Phone features

Hardware features

•

GPS

•

Magnetometer

•

Accelerometer

•

Protocols supported: 850/900/1800/1900 (Quad-bands)

•

Internal: 128/64 MB Flash/RAM

•

External: up to 16 GB Micro SD memory card, 2GB inbox

•

Micro USB

•

2mm classic Dynamo DC

•

3.5 mm AV connector

•

2.2’’ QVGA display

•

2MPix camera

•

BT 2.1

•

Stereo FM radio & RDS

•

Codecs supported:

Issue 1 COMPANY CONFIDENTIAL Page 1 – 5

Video: H.263, H.264 BP, MPEG-4 SP, VC-1 (WMV9) SP Audio: AMR-NB, AMR-WB, AAC, MP3, WMA9, WMA10 Pro

•

Keymat: injection molding

•

IHF loudness: 102phons with Donau speaker

•

Ringtone: MP3 ringtones, WAV, AMR, AAC and AAC+

•

Dedicate camera key

•

No dedicate volume key

SW features (S40 SPR9.1)

•

GPS, AGPS

•

Digital compass

•

NOKIA maps application 2.1

•

S40 Map data 14#

•

GPS key

•

Nokia messaging service IM/Email

•

MP3 player

•

BT 2.1

•

FM radio

•

EGPRS Multi-slot Class 32

•

Java MIDP 2.1

•

MMS

•

Opera mini/Operette

•

SMS

RM-586

General information

Applications

•

Nokia map

•

Nokia messaging IM/Email

•

Opera mini/Operette

•

Java

•

Ovi share

•

Ovi store

•

Cherry Lite

Accessories

In-box:

•

Phone: Nokia 2710 Navigation Edition

•

Battery: BL-5C, 1020 mAh

•

Charger: AC-3 global, China with AC-8C & CA-101 (1.25m)

•

Micro SD card: 2G

•

Headset: WH-102

The following accessories are for Navigation Edition only:

Page 1 – 6 COMPANY CONFIDENTIAL Issue 1

RM-586 General information

•

Mobile holder CR-118 & HH-20

•

Car charger DC-4S

For out-box accessories, please refer to enhancement list document.

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)

Transceiver with BL-5C 1020 mAh Li Lion battery pack

Battery Endurance

Battery Talk Time Stand-by Time

BL-5C with 1020 mAh Li Lion standard battery

Note: Variation in operation time will occur depending on SIM card, network settings and usage.

Talk time is increased by up to 30% if half rate is active and reduced by 5% if enhanced full rate is active.

111.2 x 45.7 x 13.7 87 60.4

Best Talk Time ECTEL Talk Time Best Stand-by

Time

12 hours and 30 minutes

4 hours and 20 minutes

490 hours 440 hours

ECTEL Stand-by Time

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RM-586

General information

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Nokia Customer Care

2 — Service Devices and

Service Concepts

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RM-586

Service Devices and Service Concepts

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RM-586 Service Devices and Service Concepts

Table of Contents

Service devices....................................................................................................................................................... 2–5

Product specific devices................................................................................................................................... 2–5

MJ-249 .......................................................................................................................................................... 2–5

General devices................................................................................................................................................. 2–5

CU-4............................................................................................................................................................... 2–6

FLS-5 ............................................................................................................................................................. 2–7

FPS-21........................................................................................................................................................... 2–7

PK-1............................................................................................................................................................... 2–8

RJ-230 ........................................................................................................................................................... 2–8

SRT-6............................................................................................................................................................. 2–8

SS-34............................................................................................................................................................. 2–8

SS-93............................................................................................................................................................. 2–8

SX-4............................................................................................................................................................... 2–9

Cables................................................................................................................................................................. 2–9

CA-101 .......................................................................................................................................................... 2–9

PCS-1............................................................................................................................................................. 2–9

XRS-6.......................................................................................................................................................... 2–10

Service concepts ................................................................................................................................................. 2–10

POS (Point of Sale) flash concept ................................................................................................................. 2–10

Basic flash concept L3................................................................................................................................... 2–11

Flash concept with FPS-21............................................................................................................................ 2–12

Basic BB tune concept (EM calibration)....................................................................................................... 2–14

Basic RF&BB tune concept with FPS-21....................................................................................................... 2–15

List of Figures

Figure 2 POS flash concept ................................................................................................................................ 2–10

Figure 3 Basic flash concept L3 ......................................................................................................................... 2–11

Figure 4 Flash concept with FPS-21 (A)............................................................................................................ 2–12

Figure 5 Flash concept with FPS-21 (B)............................................................................................................ 2–13

Figure 6 Basic BB tune concept (EM calibration)............................................................................................. 2–14

Figure 7 Basic RF&BB tune concept with FPS-21 (A) ....................................................................................... 2–15

Figure 8 Basic RF&BB tune concept with FPS-21 (B) ....................................................................................... 2–16

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RM-586

Service Devices and Service Concepts

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RM-586 Service Devices and Service Concepts

Service devices

Product specific devices

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-586. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

MJ-249 Module jig MJ-249 is meant for component level troubleshooting.

The jig includes an RF interface for GSM and Bluetooth. In addition, it has the following features:

•

Provides mechanical interface with the engine module

•

Provides galvanic connection to all needed test pads in module

•

MMC interface

•

Duplicated SIM connector

•

Connector for control unit

•

Access for AV- and USB connectors

•

CA-128RS cable is used together with this jig for RF testing.

General devices

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-586. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 5

RM-586

Service Devices and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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RM-586 Service Devices and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PK-1.

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2) For connecting a PC.

•

Phone connector Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 7

RM-586

Service Devices and Service Concepts

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. RJ-230 Common jig

RJ-230 is a jig used for soldering and as a rework jig for the engine module.

SRT-6 Opening tool SRT-6 is used to open phone covers.

Note: The SRT-6 is included in the Nokia Standard Toolkit.

SS-34 Flex opening tool

SS-93 Blue stick tool SS-93 is used for general disassembly and assembly tasks.

Page 2 – 8 COMPANY CONFIDENTIAL Issue 1

RM-586 Service Devices and Service Concepts

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-21 when DCT-4 phones are

flashed.

Cables

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-586. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 9

Service concepts

POS (Point of Sale) flash concept

RM-586

Service Devices and Service Concepts

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

Figure 2 POS flash concept

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RM-586 Service Devices and Service Concepts

Basic flash concept L3

Figure 3 Basic flash concept L3

Issue 1 COMPANY CONFIDENTIAL Page 2 – 11

Flash concept with FPS-21

RM-586

Service Devices and Service Concepts

Figure 4 Flash concept with FPS-21 (A)

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RM-586 Service Devices and Service Concepts

Figure 5 Flash concept with FPS-21 (B)

Issue 1 COMPANY CONFIDENTIAL Page 2 – 13

Basic BB tune concept (EM calibration)

RM-586

Service Devices and Service Concepts

Figure 6 Basic BB tune concept (EM calibration)

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RM-586 Service Devices and Service Concepts

Basic RF&BB tune concept with FPS-21

Figure 7 Basic RF&BB tune concept with FPS-21 (A)

Issue 1 COMPANY CONFIDENTIAL Page 2 – 15

RM-586

Service Devices and Service Concepts

Figure 8 Basic RF&BB tune concept with FPS-21 (B)

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Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

Issue 1 COMPANY CONFIDENTIAL Page 3 – 1

RM-586

BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Table of Contents

Introduction to BB Troubleshooting ................................................................................................................... 3–5

Baseband self tests in Phoenix ............................................................................................................................ 3–5

Power and charging troubleshooting................................................................................................................. 3–7

Dead or jammed device troubleshooting...................................................................................................... 3–7

General power checking.................................................................................................................................. 3–8

Charging troubleshooting ............................................................................................................................ 3–11

Clocking troubleshooting ............................................................................................................................. 3–15

Power On key troubleshooting.................................................................................................................... 3–20

Interface troubleshooting ................................................................................................................................. 3–22

Flash Programming Troubleshooting ......................................................................................................... 3–22

Memory Troubleshooting............................................................................................................................. 3–25

Memory Card Troubleshooting .................................................................................................................... 3–27

SIM Card Troubleshooting ............................................................................................................................ 3–28

USB Interface Troubleshooting.................................................................................................................... 3–32

User interface troubleshooting......................................................................................................................... 3–35

Backlight and Illumination Troubleshooting ............................................................................................. 3–35

Display Interface Troubleshooting .............................................................................................................. 3–38

Camera troubleshooting.................................................................................................................................... 3–40

Camera HW Troubleshooting ....................................................................................................................... 3–40

Bad Camera Image Quality Troubleshooting ............................................................................................. 3–41

Audio troubleshooting....................................................................................................................................... 3–42

Audio troubleshooting test instructions..................................................................................................... 3–42

Internal microphone troubleshooting........................................................................................................ 3–46

Internal Handsfree (IHF) Speaker Troubleshooting................................................................................... 3–49

External earpiece troubleshooting.............................................................................................................. 3–51

External microphone troubleshooting........................................................................................................ 3–53

Accelerometer Sensor Troubleshooting........................................................................................................... 3–54

Accelerometer Troubleshooting .................................................................................................................. 3–54

Magnetometer Sensor troubleshooting........................................................................................................... 3–57

Magnetometer Sensor Troubleshooting..................................................................................................... 3–57

Baseband manual tuning guide........................................................................................................................ 3–60

Certificate restoring ...................................................................................................................................... 3–60

Energy management calibration................................................................................................................. 3–61

List of Tables

Table 1 Calibration value limits ........................................................................................................................ 3–62

List of Figures

Figure 9 Top Side Troubleshooting Component Location.............................................................................. 3–18

Figure 10 Bottom Side Troubleshooting Component Location ..................................................................... 3–19

Figure 11 Probe placement ............................................................................................................................... 3–23

Figure 12 Probe placement diagram................................................................................................................ 3–26

Figure 13 Probe placement diagram (A side).................................................................................................. 3–27

Figure 14 Probe placement diagram (B side).................................................................................................. 3–28

Figure 15 Probe placement diagram A side .................................................................................................... 3–29

Figure 16 Probe placement diagram B side .................................................................................................... 3–31

Figure 17 Probe placement diagram A side .................................................................................................... 3–33

Figure 18 Probe placement diagram B side .................................................................................................... 3–34

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RM-586

BB Troubleshooting and Manual Tuning Guide

Figure 19 Probe placement diagram................................................................................................................ 3–36

Figure 20 Probe placement diagram................................................................................................................ 3–39

Figure 21 Front side ........................................................................................................................................... 3–44

Figure 22 Back side ............................................................................................................................................ 3–45

Figure 23 Internal microphone troubleshooting probe placement diagram (A side) ................................ 3–46

Figure 24 Internal microphone troubleshooting probe placement diagram (B side) ................................ 3–48

Figure 25 IHF troubleshooting probe placement diagram ............................................................................ 3–50

Figure 26 External earpiece troubleshooting probe placement diagram (front side)................................ 3–51

Figure 27 External earpiece troubleshooting probe placement diagram (back side) ................................ 3–52

Figure 28 External microphone troubleshooting placement diagram (front side)..................................... 3–53

Figure 29 External microphone troubleshooting placement diagram (back side) ..................................... 3–54

Figure 30 Accelerometer troubleshooting probe placement diagram (side A)........................................... 3–55

Figure 31 Accelerometer troubleshooting probe placement diagram (side B)........................................... 3–57

Figure 32 Magnetometer troubleshooting probe placement diagram (side A) .......................................... 3–59

Figure 33 Magnetometer troubleshooting probe placement diagram (side B) .......................................... 3–60

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RM-586 BB Troubleshooting and Manual Tuning Guide

Introduction to BB Troubleshooting

Nearly all of the functions of the phone are contained within or controlled by the D2800 Juno BB ASIC so most of the debugging will be centered there. The D2800 Juno BB ASIC is static sensitive so precautions must be taken to avoid damaging this or other devices from excessive ESD.

Baseband self tests in Phoenix

Context

Always start the trouble-shooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram in the

If the phone is dead and you cannot perform the self-test, please go to

Troubleshooting.

Note: The phone must be powered-down and in the PWR_OFF state when replacing components.

Baseband Main Troubleshooting

section.

Dead or Jammed Device

Issue 1 COMPANY CONFIDENTIAL Page 3 – 5

Troubleshooting flow

RM-586

BB Troubleshooting and Manual Tuning Guide

Page 3 – 6 COMPANY CONFIDENTIAL Issue 1

RM-586 BB Troubleshooting and Manual Tuning Guide

Power and charging troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 7

Troubleshooting flow

RM-586

BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

General power checking

Check the following supply voltages from the N2201 Loviisa PMU to the D2800 Juno BB ASIC:

Signal name Regulator Sleep Active Main user Probe point Nominal

voltage (V)

VUSB2 VMSLDO2 ON ON NVM digital

supply, analog supply for USB I/O

VIO VIOLDO ON ON CMOS I/O

digital supply, digital supply for BBL I/O

VCORE VCSRL ON ON core digital

supply, digital supply for RF, analog supply for USB PLL

VRF2 VRFLDO1 OFF ON analog supply

for RF

VRF1 VLVLDO2 OFF ON analog supply

for RF

VDCXO VLCLDO OFF ON analog supply

for RF

VSIM VSIMLDO TBD ON digital supply

for SIM I/O

C2219 3.3

C2222 1.8

C2200 1.2/1.01

C2214 2.7

C2209 1.3

C2212 1.3

C2215 3.0

VAMP2 VHCLDO2 OFF ON digital supply

for SDIO I/O

VMEM VIOSRL ON ON digital supply

for nvSRAM I/ O, digital supply for EMI I/O

VANA1 VLVLDO1 ON ON analog supply

for MainPLL, analog supply for AppsPLL, analog supply for USB, analog supply for USB, CSI-2/ CCP2 I/O, DSI I/ O, analog supply for dual DAC

C2216 1.8

C2201 1.8

C2208 1.2

Issue 1 COMPANY CONFIDENTIAL Page 3 – 9

RM-586

BB Troubleshooting and Manual Tuning Guide

Signal name Regulator Sleep Active Main user Probe point Nominal

voltage (V)

VOUT VRFLDO2 ON ON analog supply

for USB and ACI

VANA2 VALDO2 ON ON analog supply

for ADC (4to-1) and IHF

VANA3 VALDO1 ON ON analog supply

for microphone and Aux ADC/ DAC,

VAMP1 VHCLDO1 OFF ON analog supply

for DDAC left outputs, analog supply for DDAC right and left outputs, Vibra

VCORE will be trimmed to approximately 1.0V in the Sleep mode.

C2213 2.5

C2211 2.5

C2210 3.0

C2207, C2217 3.0

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RM-586 BB Troubleshooting and Manual Tuning Guide

Issue 1 COMPANY CONFIDENTIAL Page 3 – 11

Charging troubleshooting

Wall Charger Troubleshooting

RM-586

BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Host USB Charger Troubleshooting

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Component Placement

RM-586

BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Issue 1 COMPANY CONFIDENTIAL Page 3 – 15

RM-586

BB Troubleshooting and Manual Tuning Guide

Clocking troubleshooting

Context

The D2800 Juno BB ASIC requires two clocks for proper operation. Both are provided by on-board crystals.

•

The 32 kHz crystal is connected to the N2201 PMU and is transmitted to the D2800 Juno BB ASIC.

•

The 26 MHz crystal is connected directly to the D2800 Juno BB ASIC. The D2800 Juno BB ASIC can output four copies of the 26 MHz input clock from it’s CK1, CK2, RF_XON, and RF_XOP pins, however, only the RF_XON output is used.

Note: All test-points are located under the RF shielding.

1) 32 kHz crystal (B2200) The 32 kHz clock to the N2201 Loviisa can be tested by setting the oscilloscope probe on R2209.

2) 26 MHz crystal (B2800)

•

The 26 MHz clock to the D2800 Juno can be tested by setting the oscilloscope probe on B2800.

•

RF_XON output clock can be tested by probing C6094 near the BT/FM/GPS module.

Note: This step will require the RF_XON output clock for BT/FM/GPS module to be enabled through

Phoenix SW.

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RM-586 BB Troubleshooting and Manual Tuning Guide

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 17

Troubleshooting flow

RM-586

BB Troubleshooting and Manual Tuning Guide

Figure 9 Top Side Troubleshooting Component Location

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RM-586 BB Troubleshooting and Manual Tuning Guide

Figure 10 Bottom Side Troubleshooting Component Location

Issue 1 COMPANY CONFIDENTIAL Page 3 – 19

Power On key troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Issue 1 COMPANY CONFIDENTIAL Page 3 – 21

Interface troubleshooting

Flash Programming Troubleshooting

Troubleshooting flow

RM-586

BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Issue 1 COMPANY CONFIDENTIAL Page 3 – 23

RM-586

BB Troubleshooting and Manual Tuning Guide

Figure 11 Probe placement

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RM-586 BB Troubleshooting and Manual Tuning Guide

Memory Troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 25

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BB Troubleshooting and Manual Tuning Guide

Figure 12 Probe placement diagram

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RM-586 BB Troubleshooting and Manual Tuning Guide

Memory Card Troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 27

RM-586

BB Troubleshooting and Manual Tuning Guide

Figure 13 Probe placement diagram (A side)

Figure 14 Probe placement diagram (B side)

SIM Card Troubleshooting

Context

Note:

Battery must be inserted in order to power-up the phone, which will block access to the SIM and surrounding components for probing.

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RM-586 BB Troubleshooting and Manual Tuning Guide

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 29

RM-586

BB Troubleshooting and Manual Tuning Guide

Figure 15 Probe placement diagram A side

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RM-586 BB Troubleshooting and Manual Tuning Guide

Figure 16 Probe placement diagram B side

Issue 1 COMPANY CONFIDENTIAL Page 3 – 31

USB Interface Troubleshooting

Troubleshooting flow

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RM-586 BB Troubleshooting and Manual Tuning Guide

Figure 17 Probe placement diagram A side

Issue 1 COMPANY CONFIDENTIAL Page 3 – 33

RM-586

BB Troubleshooting and Manual Tuning Guide

Figure 18 Probe placement diagram B side

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RM-586 BB Troubleshooting and Manual Tuning Guide

User interface troubleshooting

Backlight and Illumination Troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 35

RM-586

BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Figure 19 Probe placement diagram

Issue 1 COMPANY CONFIDENTIAL Page 3 – 37

Display Interface Troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Figure 20 Probe placement diagram

Issue 1 COMPANY CONFIDENTIAL Page 3 – 39

Camera troubleshooting

Camera HW Troubleshooting

Troubleshooting flow

RM-586

BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Bad Camera Image Quality Troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 41

RM-586

BB Troubleshooting and Manual Tuning Guide

Audio troubleshooting

Audio troubleshooting test instructions

Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe.

When measuring with a single-ended probe, each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for

measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 1kHz.

The input signal for each loop test can be either single-ended or differential.

Required equipment

The following equipments are needed for the tests:

•

Oscilloscope

•

Function generator (sine waveform)

•

'Active speaker' or 'speaker and power amplifier'

•

Sound level meter

•

Current probe (Internal handsfree DPMA output measurement)

•

Phoenix service software

•

Battery voltage 3.7V

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

•

External microphone to Internal earpiece

•

External microphone to Internal handsfree speaker

•

Internal microphone to External earpiece

Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signal for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a different output vs. single-ended/different input.

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RM-586 BB Troubleshooting and Manual Tuning Guide

Loop

test

Extern al Mic to Extern al Earpie ce

Extern al Mic to Intern al Earpie ce

Input termi

nal

MIC2 P (C282

9) and GND

MIC2 N (C283

0) and GND

MIC2 P (C282

9) and GND

MIC2 N (C283

0) and GND

Output

terminal

HS_EAR_L [C2009] and GND

HS_EAR_R [C2008] and GND

HS_EAR_L [C2009] and GND

HS_EAR_R [C2008] and GND

EARP [R2106] not assembled and GND

EARN [R2107] not assembled and GND

EARP [R2106] not assembled and GND

EARN [R2107] not assembled and GND

Mic Tx

PGA gain

[dB]

0 -3 1000 710 1.2 NA

Rx PGA

gain

Input

voltage

[mVp-p]

Differential

output

voltage

[mVp-p]

Output

DC level

[V]

Output

current

[mA]

Extern al Mic to Intern al handsf ree

Issue 1 COMPANY CONFIDENTIAL Page 3 – 43

MIC2 P (C282

9) and GND

MIC2 N (C283

0) and GND

HFSPP [R2102] 0 -3 1000 710 0 25mA HFSPN [R2103]

HFSPP [R2102] HFSPN [R2103]

(calc.)

RM-586

BB Troubleshooting and Manual Tuning Guide

Loop

test

Intern al Mic to Extern al Earpie ce

Input termi

nal

MIC1 P (C210

7)

MIC1 N (C210

8)

terminal

HS_EAR_L [C2009] and GND

HS_EAR_R [C2008] and GND

HS_EAR_L [C2009] and GND

HS_EAR_R [C2008] and GND

Placement Diagram

Output

Mic Tx

PGA gain

[dB]

0 -3 1000 710 1.2 NA

Rx PGA

gain

Input

voltage

[mVp-p]

Differential

output

voltage

[mVp-p]

Output

DC level

[V]

Output

current

[mA]

Figure 21 Front side

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RM-586 BB Troubleshooting and Manual Tuning Guide

Figure 22 Back side

Issue 1 COMPANY CONFIDENTIAL Page 3 – 45

Internal microphone troubleshooting

Troubleshooting flow

RM-586

BB Troubleshooting and Manual Tuning Guide

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RM-586 BB Troubleshooting and Manual Tuning Guide

Figure 23 Internal microphone troubleshooting probe placement diagram (A side)

Issue 1 COMPANY CONFIDENTIAL Page 3 – 47

RM-586

BB Troubleshooting and Manual Tuning Guide

Figure 24 Internal microphone troubleshooting probe placement diagram (B side)

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RM-586 BB Troubleshooting and Manual Tuning Guide

Internal Handsfree (IHF) Speaker Troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 49

BB Troubleshooting and Manual Tuning Guide

Figure 25 IHF troubleshooting probe placement diagram

RM-586

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RM-586 BB Troubleshooting and Manual Tuning Guide

External earpiece troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

Figure 26 External earpiece troubleshooting probe placement diagram (front side)

RM-586

Figure 27 External earpiece troubleshooting probe placement diagram (back side)

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RM-586 BB Troubleshooting and Manual Tuning Guide

External microphone troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 53

BB Troubleshooting and Manual Tuning Guide

Figure 28 External microphone troubleshooting placement diagram (front side)

RM-586

Figure 29 External microphone troubleshooting placement diagram (back side)

Accelerometer Sensor Troubleshooting

Accelerometer Troubleshooting

Context

Accelerometer self-test: (ST_ACCELEROMETER_TEST) verifies the digital parts and the sensor elements inside the component. Self-test

is available in LOCAL and TEST modes.

Note: The device needs to be stable when running the self-test to get correct results. If changes in

acceleration are detected by the component during the test, it may cause the self-test to fail.

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Troubleshooting flow

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RM-586

BB Troubleshooting and Manual Tuning Guide

Figure 30 Accelerometer troubleshooting probe placement diagram (side A)

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RM-586 BB Troubleshooting and Manual Tuning Guide

Figure 31 Accelerometer troubleshooting probe placement diagram (side B)

Magnetometer Sensor troubleshooting

Magnetometer Sensor Troubleshooting

Context

Magnetometer self-test: (ST_MAGNETOMETER_TEST) verifies the digital parts and the sensor elements inside the component. Self-test

is available in LOCAL and TEST modes.

Note: The device needs to be away from external magnets when running the self-test to get correct

results. If the test is run when the device is within a magnetic field, it may cause the self-test to fail.

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Troubleshooting flow

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Figure 32 Magnetometer troubleshooting probe placement diagram (side A)

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BB Troubleshooting and Manual Tuning Guide

Figure 33 Magnetometer troubleshooting probe placement diagram (side B)

Baseband manual tuning guide

Certificate restoring

Context

This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.

The procedure for certificate restoring is the following:

•

Flash the phone with the latest available software using FPS-10 and FPS-21.

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RM-586 BB Troubleshooting and Manual Tuning Guide

Note: If the COMBO memory of a phone is replaced, the ENO SW must be flashed first before

performing the "normal" firmware flashing.

•

Execute the certificate restore process in Phoenix.

•

Tune the phone completely.

Note: SX-4 smart card is needed.

•

If the phone resets after certificate restoring, reflash the phone again.

Required equipment and setup:

•

Phoenix

•

The latest phone model specific

•

PK-1 dongle

•

SX-4 smart card (Enables testing and tuning features)

•

Activated FPS-10 OR FPS-21 flash prommer OR External smart card reader

•

Latest flash update package for FPS-10 or FPS-21 flash prommers

•

CU-4 control unit

•

USB cable from PC USB Port to CU-4 control unit

•

PCS-1 cable to power CU-4 from external power supply

•

XCS-4 modular cable between flash prommer and CU-4

service software supporting RM-586.

Phoenix

Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate

restoring.

data package.

Steps

1. Program the phone software.

Note: If the COMBO memory of a phone is replaced, the ENO SW must be flashed first before

performing the "normal" firmware flashing.

2. Execute the certificate restore process in

Phoenix

.

Next actions

After a successful rewrite, you must retune the phone completely by using

Important: Perform all tunings: RF, BB, and UI.

Energy management calibration

Phoenix

tuning functions.

Prerequisites

Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result.

Hardware setup:

•

An external power supply is needed.

•

Supply 12V DC from an external power supply to CU-4 to power up the phone.

•

The phone must be connected to a CU-4 control unit with a product-specific flash adapter.

Steps

1. Connect CU-4 with MJ-249, and place phone to the Module jig MJ-249.

2. Start

3. Choose File → Scan Product.

Issue 1 COMPANY CONFIDENTIAL Page 3 – 61

Phoenix

service software.

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BB Troubleshooting and Manual Tuning Guide

4. Choose Tuning → Energy Management Calibration.

5. To show the current values in the phone memory, click Read, and check that communication between

the phone and CU-4 works.

6. Check that the CU-4 used check box is checked.

7. Select the item(s) to be calibrated.

Note: ADC calibration has to be performed before other item(s). However, if all calibrations are

selected at the same time, there is no need to perform the ADC calibration first.

8. Click Tune.

9. The calibration of the selected item(s) is carried out automatically.

Note: Phoenix_Service_Software_2010_8_3_41402 or afterward version can support Automatic

tuning.

10. Click Calculate.

11. The candidates for the new calibration values are shown in the Calculated Values column. If the new

calibration values seem to be acceptable (please refer to the following "Calibration value limits" table), click Write to store the new calibration values to the phone permanent memory.

Table 1 Calibration value limits

Parameter Min. Max.

ADC Offset - -3 ADC Gain - 13183 BSI Gain - 1174 VBAT Offset - 2515 VBAT Gain - 21450 IBAT (ICal) Gain - 10001

12. Click Read, and confirm that the new calibration values are stored in the phone memory correctly. If the values are not stored to the phone memory, click Write and/or repeat the procedure again.

13. end the procedure, close the

Energy Management Calibration

window.

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Nokia Customer Care

4 — RF troubleshooting

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RM-586

RF troubleshooting

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Nokia 2710 Navigation Edition, RM-586 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

Care and maintenance

ESD protection

Battery information

Company policy

Nokia 2710 Navigation Edition Service Manual Structure

Product selection

Phone features

Accessories

Technical specifications

General specifications

Battery Endurance

Service devices

Product specific devices

MJ-249 Module jig MJ-249 is meant for component level troubleshooting.

General devices

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-21 Flash prommer

PK-1 Software protection

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-34 Flex opening tool

SS-93 Blue stick tool SS-93 is used for general disassembly and assembly tasks.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

Service concepts

POS (Point of Sale) flash concept

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Basic flash concept L3

Flash concept with FPS-21

Basic BB tune concept (EM calibration)

Basic RF&BB tune concept with FPS-21

Introduction to BB Troubleshooting

Baseband self tests in Phoenix

Power and charging troubleshooting

Dead or jammed device troubleshooting

General power checking

Charging troubleshooting

Clocking troubleshooting

Power On key troubleshooting

Interface troubleshooting

Flash Programming Troubleshooting

Memory Troubleshooting

Memory Card Troubleshooting

SIM Card Troubleshooting

USB Interface Troubleshooting

User interface troubleshooting

Backlight and Illumination Troubleshooting

Display Interface Troubleshooting

Camera troubleshooting

Camera HW Troubleshooting

Bad Camera Image Quality Troubleshooting

Audio troubleshooting

Audio troubleshooting test instructions

Internal microphone troubleshooting

Internal Handsfree (IHF) Speaker Troubleshooting

External earpiece troubleshooting

External microphone troubleshooting

Accelerometer Sensor Troubleshooting

Accelerometer Troubleshooting

Magnetometer Sensor troubleshooting

Magnetometer Sensor Troubleshooting

Baseband manual tuning guide

Certificate restoring

Energy management calibration