Important: For important information on the safe use of your device and battery,
read “For your safety” and “Product Safety” info in the printed user guide, or at
www.nokia.com/support before you take the device into use. To find out how to get started
with your new device, read the printed user guide.
10. SOS call/Google Assistant/Google search
key. If you have set the accessibility mode
on, this key sends an SOS call. Otherwise,
the key switches the Google Assistant
on. The Google Assistant is available in
selected markets and languages. Where
not available, the Google Assistant is
replaced by Google Search.
11. Back cover opening slot
To unlock the keys, open the fold.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device
or headset, other than those approved for use with this device, to the audio connector, pay
special attention to volume levels. Parts of the device are magnetic. Metallic materials may be
attracted to the device. Do not place credit cards or other magnetic storage media near the
device, because info stored on them may be erased.
12. USB connector
13. Loudspeaker
14. Volume keys
15. Right selection key
16. Back key
17. Power/End key
18. Microphone
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable,
may be sold separately.
SET UP AND SWITCH ON YOUR PHONE
Learn how to insert the SIM card, memory card, and battery, and how to switch on your phone.
Nano-SIM
Important: This device is designed to be used with a nano-SIM card (see figure) only. Use of
incompatible SIM cards may damage the card or the device, and may corrupt data stored on
the card.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Note: Switch the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store
and use the device with any covers attached.
Set up your phone
1. Remove the back cover.
face down, close down the holder and slide
it to the right to lock it in place.
2. If the battery is in, lift it out.
4. If you have a dual-SIM phone, slide the
3. Slide the SIM card holder to the left and
SIM2 holder to the left and open it up.
Place the nano-SIM in the SIM2 slot face
down, close down the holder and slide it to
the right to lock it in place. Both SIM cards
are available at the same time when the
device is not being used,but while one SIM
Insert the memory card
card is active, for example, making a call,
the other may be unavailable.
5. Put back the battery.
6. Put back the cover.
1. Remove the back cover.
2. If the battery is in, lift it out.
4. Put back the battery.
5. Put back the cover.
3. Slide the memory card in the memory card
slot.
Switch on your phone
Press and hold the power key until the phone vibrates.
Select which SIM card to use
1. Press the scroll key and select Settings > Network & Connectivity > SIM Manager .
2. To choose which SIM to use for calls, select Outgoing Calls , and select SIM1 or SIM2 .
3. To choose which SIM to use for messages, select Outgoing Messages , and select SIM1 or
SIM2 .
4. To choose which SIM to use for mobile data, select Data , and select SIM1 or SIM2 .
Tip: To be able to distinguish your SIM cards, give them a descriptive name. In the
SIM Manager settings, select each SIM card, type in the name, and select Save .
CHARGE YOUR PHONE
Your battery has been partially charged at the factory, but you may need to recharge it before
you can use your phone.
Charge the battery
1. Plug the charger into a wall outlet.
2. Connect the charger to the phone. When done, unplug the charger from the phone, then
from the wall outlet.
If the battery is completely discharged, it may take several minutes before the charging
indicator is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred
while charging the device. The efficiency of USB charging power varies significantly, and it
may take a long time for charging to start and the device to start functioning. Make sure your
computer is switched on.
Save power
To save power:
1. Charge wisely: always charge the battery
time.
fully.
5. Lower the screen brightness.
2. Select only the sounds that you need:
mute unnecessary sounds, such as keypad
sounds.
6. When applicable, use network connections,
such as Bluetooth, selectively: switch the
connections on only when you are using
Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change
the volume to your liking.
To change the volume during a call, press the volme keys.
To change the volume of your media apps, ringtones, alerts, and alarms, press the scroll key
and select Settings . Scroll right to Personalization , and select Sound > Volume .
To change the volume when listening to the radio or music, select Options > Volume .
To type in a special character or punctuation mark, press * .
To switch between character cases, press # repeatedly.
To type in a number, press and hold a number key.
The writing method may vary between applications.
CHANGE THE TEXT SIZE
Make the text bigger
Do you want to read bigger text on the display?
1. Press the scroll key and select Settings .
2. Scroll right to Device , and select Accessibility > Large Text > On .
ACCESSIBILITY MODE
With the accessibility mode, the text on the phone display is bigger, the alerts louder, and the
Google Assistant key turns into an SOS call key. If you didn’t switch the accessibility mode on
when setting up your phone, press the scroll key to open the apps list, and select Settings >
Device > Accessibility mode > On .
Add your ICE details
To be able to make SOS calls, you need to add your ICE (In Case of Emergency) details. To add
your personal details, press the scroll key, and select Settings > Device > ICE information .
To define the contacts to whom the SOS call is made, press the scroll key, and select Settings
> Device > ICE information > Options > Create ICE contact . Note that you cannot use
official emergency call numbers as your ICE contacts.
Once you have the accessibility mode switched on and added an ICE contact, you can make SOS
calls. To make the call, press and hold the SOS call key for three seconds, or press the SOS call
key quickly twice. The phone calls your first ICE contact. If the contact doesn’t answer in 25
seconds, the phone calls the next contact, and keeps calling your contacts 10 times until one of
them answers the call, or you press the end key.
Note: When the SOS call is answered, the phone goes to handsfree mode. Do not hold the
phone close to your ear, as the volume may be very loud.
Send an SOS message
You can select to send an SOS message if no one answers your SOS call. Press the scroll key
and select Settings > Device > Accessibility mode > SOS Call > SOS Message > On . To
edit the pre-defined message, select SOS Message > Edit .
Tip: If you want to keep the accessibility mode on, but don’t want to make SOS calls, press
the scroll key, and select Settings > Device > Accessibility mode > SOS call > Off .
GOOGLE ASSISTANT
The Google Assistant is available in selected markets and languages only. Where not
available, the Google Assistant is replaced by Google Search. Check availability at
https://support.google.com/assistant. The Google Assistant can help you search information
online, translate words and sentences, make notes and calendar appointments, for example.
Use the Goole Assistant key
If you have not switched on the accessibility mode, the SOS call key works as the Google
Assistant key.
To use the Google Assistant, press and hold the Google Assistant key for three seconds, and
follow the instructions on the display.
1. Type in the phone number. To type in the + character, used for international calls, press *
twice.
2. Press �. If asked, select which SIM to use.
End a call
To end a call, press the end key or close the fold.
Answer a call
Press �.
CONTACTS
Add a contact
Save and organize your friends’ phone numbers.
1. Press the scroll key and select Contacts .
2. Select New and whether to save the contact to the phone memory or the SIM card.
3. Write the name and phone number of the contact.
4. Select SAVE .
Transfer contacts from your old phone
To add contacts from your Gmail or Outlook account or your memory card to your new phone,
select Contacts > Options > Settings > Import and the relevant option.
To add contacts from your old phone using Bluetooth®:
You can listen to your MP3 music files with the music player.
Listen to music
1. Press the scroll key and select Music .
2. Select whether you want to view your playlists, artists, albums, or songs.
3. Scroll to a song, and select Play .
Tip: To set a song as ringtone, scroll right to Songs , scroll to the song you want, and select
Options > Save as ringtone .
LISTEN TO RADIO
Search for radio stations
You need to connect a compatible headset to listen to the radio. The headset acts as an
antenna. Troubleshooting tip: if the radio does not work, make sure that the headset is
properly connected.
Press the scroll key and select FM Radio > TURN ON .
To search for available radio stations, select Stations > Options > Scan stations .
To save a radio station, select Stations > Options > Add to favorites .
To switch to a saved station, select Stations > Favorites and the station.
To adjust the volume, select Options > Volume .
To turn off the radio, select TURN OFF .
Tip: To listen to a radio station using the phone’s speakers, select Options >
Learn how to use the clock and timers to be on time.
Set an alarm
No clock around? Use your phone as an alarm clock.
1. Press the scroll key and select Clock .
2. Select New > Time , use the scroll key to set the time, and select SAVE .
3. If needed, set the alarm to repeat or give the alarm a name.
4. Select Save .
If you often need an alarm at the same time, but don’t want to set in on repeat, just scroll to
the alarm and select TURN ON . The alarm sounds at the time you have specified.
Countdown timer
If you need an alarm but don’t want to create one in the alarm clock, use the countdown timer.
You can, for example, time something that’s cooking in the kitchen.
1. Press the scroll key and select Clock .
2. Scroll right to Timer .
3. Select SET , and use the scroll key to set the needed time.
Copy content created by you between your phone and computer.
Copy content between your phone and computer
1. Press the scroll key and select Settings .
2. Scroll right to Storage and set
USB Storage to Enabled .
3. Connect your phone to a compatible
computer with a compatible USB cable.
4. On your computer, open a file manager,
such as Windows Explorer, and browse
to your phone. You can see the content
stored on your phone and on the memory
card, if inserted.
5. Drag and drop items between your phone
and computer.
FILE MANAGER
Need to find those important files quickly? Open the File manager.
Find your files
To find your files quickly, press the scroll key and select File Manager . To find items on your
phone, select Internal . To find items on your memory card, select SD Card .
MEMORY
When needed, you can check how much used and how much free memory you have on your
phone.
Check the amount of used and free memory
1. Press the scroll key and select Settings .
2. Scroll right to Storage and check Media and Application Data to see how much memory is
consumed and how much is available.
Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations. For further info, read the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when used either in the normal use position against
the ear or when positioned at least 0.2 inches (5 mm) away from the body. The specific
maximum SAR values can be found in the Certification Information (SAR) section of this user
guide. For more info, go to www.sar-tick.com.
When a carry case, belt clip or other form of device holder is used for body-worn operation,
it should not contain metal and should provide at least the above-stated separation distance
from the body. Note that mobile devices may be transmitting even if you are not making a
voice call.
NETWORK SERVICES AND COSTS
Using some features and services, or downloading content, including free items, require a
network connection. This may cause the transfer of large amounts of data, which may result
in data costs. You may also need to subscribe to some features.
EMERGENCY CALLS
Important: Connections in all conditions cannot be guaranteed. Never rely solely on any
wireless phone for essential communications like medical emergencies.
Before making the call:
• Switch the phone on.
• If the phone screen and keys are locked, unlock them.
• Move to a place with adequate signal strength.
1. Press the end key repeatedly, until the home screen is shown.
2. Type in the official emergency number for your present location. Emergency call numbers
vary by location.
3. Press the call key.
4. Give the necessary info as accurately as possible. Do not end the call until given permission
to do so.
You may also need to do the following:
• Put a SIM card in the phone.
• If your phone asks for a PIN code, type in the official emergency number for your present
location, and press the call key.
• Switch the call restrictions off in your phone, such as call barring, fixed dialling, or closed
user group.
TAKE CARE OF YOUR DEVICE
Handle your device, battery, charger and accessories with care. The following suggestions help
you keep your device operational.
• Keep the device dry. Precipitation,
humidity, and all types of liquids or
moisture can contain minerals that
corrode electronic circuits.
• Do not use or store the device in dusty or
dirty areas.
• Do not store the device in high
temperatures. High temperatures may
damage the device or battery.
• Do not store the device in cold
temperatures. When the device warms to
its normal temperature, moisture can form
inside the device and damage it.
• Do not open the device other than as
instructed in the user guide.
• Unauthorized modifications may damage
the device and violate regulations
governing radio devices.
• Do not drop, knock, or shake the device or
the battery. Rough handling can break it.
• Only use a soft, clean, dry cloth to clean
the surface of the device.
• Do not paint the device. Paint can prevent
proper operation.
• Keep the device away from magnets or
magnetic fields.
• To keep your important data safe, store
it in at least two separate places, such as
your device, memory card, or computer, or
write down important info.
During extended operation, the device may feel warm. In most cases, this is normal. To avoid
getting too warm, the device may automatically slow down, close apps, switch off charging,
and if necessary, switch itself off. If the device is not working properly, take it to the nearest
authorized service facility.
Always return your used electronic products, batteries, and packaging materials to dedicated
collection points. This way you help prevent uncontrolled waste disposal and promote the
recycling of materials. Electrical and electronic products contain a lot of valuable materials,
including metals (such as copper, aluminum, steel, and magnesium) and precious metals (such
as gold, silver, and palladium). All materials of the device can be recovered as materials and
energy.
CROSSED-OUT WHEELIE BIN SYMBOL
Crossed-out wheelie bin symbol
The crossed-out wheelie bin symbol on your product, battery, literature, or packaging reminds
you that all electrical and electronic products and batteries must be taken to separate
collection at the end of their working life. Do not dispose of these products as unsorted
municipal waste: take them for recycling. For info on your nearest recycling point, check with
your local waste authority.
BATTERY AND CHARGER INFORMATION
Battery and charger safety info
To unplug a charger or an accessory, hold and pull the plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully charged battery will lose its
charge over time.
Always keep the battery between 59°F and 77°F (15°C and 25°C) for optimal performance.
Extreme temperatures reduce the capacity and lifetime of the battery. A device with a hot or
cold battery may not work temporarily. Accidental short-circuiting can happen when a metallic
object touches the metal strips on the battery. This may damage the battery or the other
object.
Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when
possible. Do not dispose as household waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way.
If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the
affected areas with water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other liquids. Batteries may
explode if damaged.
Use the battery and charger for their intended purposes only. Improper use, or use of
unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or other
hazard, and may invalidate any approval or warranty. If you believe the battery or charger is
damaged, take it to a service centre or your phone dealer before continuing to use it. Never
use a damaged battery or charger. Only use the charger indoors. Do not charge your device
during a lightning storm.
SMALL CHILDREN
Your device and its accessories are not toys. They may contain small parts. Keep them out of
the reach of small children.
MEDICAL DEVICES
Operation of radio transmitting equipment, including wireless phones, may interfere with
inadequately shielded medical devices’ function. Consult a physician or the medical device’s
manufacturer to determine if it is adequately shielded from external radio energy.
IMPLANTED MEDICAL DEVICES
To avoid potential interference, manufacturers of implanted medical devices recommend a
minimum separation of 15.3 centimeters (6 inches) between a wireless device and the medical
device. Persons who have such devices should:
• Always keep the wireless device more
than 15.3 centimeters (6 inches) from the
medical device.
• Not carry the wireless device in a breast
pocket.
• Switch the wireless device off if there is
any reason to suspect that interference is
taking place.
• Follow the manufacturer directions for the
implanted medical device.
Nokia 2720 User Guide
If you have any questions about using your wireless device with an implanted medical device,
consult your health care provider.
HEARING
Warning: When you use the headset, your ability to hear outside sounds may be affected. Do
not use the headset where it can endanger your safety.
Some wireless devices may interfere with some hearing aids.
PROTECT YOUR DEVICE FROM HARMFUL CONTENT
Your device may be exposed to viruses and other harmful content. Take the following
precautions:
• Be cautious when opening messages.
They may contain malicious software or
otherwise be harmful to your device or
computer.
• Be cautious when accepting connectivity
requests, browsing the internet, or
downloading content. Do not accept
Bluetooth connections from sources you
do not trust.
• Only install and use services and software
from sources that you trust and that offer
adequate security and protection.
• Install antivirus and other security
software on your device and any
connected computer. Only use one
antivirus app at a time. Using more may
affect performance and operation of the
device and/or computer.
• If you access preinstalled bookmarks and
links to third party internet sites, take the
appropriate precautions. HMD Global does
not endorse or assume liability for such
sites.
VEHICLES
Radio signals may affect improperly installed or inadequately shielded electronic systems in
vehicles. For more info, check with the manufacturer of your vehicle or its equipment. Only
authorized personnel should install the device in a vehicle. Faulty installation may be dangerous
and invalidate your warranty. Check regularly that all wireless device equipment in your vehicle
is mounted and operating properly. Do not store or carry flammable or explosive materials in
the same compartment as the device, its parts, or accessories. Do not place your device or
accessories in the air bag deployment area.
POTENTIALLY EXPLOSIVE ENVIRONMENTS
Switch your device off in potentially explosive environments, such as near gasoline pumps.
Sparks may cause an explosion or fire resulting in injury or death. Note restrictions in areas
with fuel; chemical plants; or where blasting operations are in progress. Areas with a potentially
explosive environment may not be clearly marked. These usually are areas where you are
advised to switch your engine off, below deck on boats, chemical transfer or storage facilities,
and where the air contains chemicals or particles. Check with the manufacturers of vehicles
using liquefied petroleum gas (such as propane or butane) if this device can be safely used in
their vicinity.
CERTIFICATION INFORMATION (SAR)
This mobile device meets guidelines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields), recommended by
international guidelines from the independent scientific organization ICNIRP. These guidelines
incorporate substantial safety margins that are intended to assure the protection of all
persons regardless of age and health. The exposure guidelines are based on the Specific
Absorption Rate (SAR), which is an expression of the amount of radio frequency (RF) power
deposited in the head or body when the device is transmitting. The ICNIRP SAR limit for mobile
devices is 2.0 W/kg averaged over 10 grams of tissue.
SAR tests are carried out with the device in standard operating positions, transmitting at its
highest certified power level, in all its frequency bands.
Please refer to www.nokia.com/phones/sar for the maximum SAR value of the device.
This device meets RF exposure guidelines when used against the head or when positioned
at least 5/8 inch (1.5 centimetres) away from the body. When a carry case, belt clip or other
form of device holder is used for body-worn operation, it should not contain metal and should
provide at least the above stated separation distance from the body.
To send data or messages, a good connection to the network is needed. Sending may be
delayed until such a connection is available. Follow the separation distance instructions until
the sending is finished.
During general use, the SAR values are usually well below the values stated above. This is
because, for purposes of system efficiency and to minimize interference on the network, the
operating power of your mobile is automatically decreased when full power is not needed for
the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value. Component and design
changes may occur over time and some changes could affect SAR values.
For more info, go to www.sar-tick.com. Note that mobile devices may be transmitting even if
you are not making a voice call.
The World Health Organization (WHO) has stated that current scientific information does not
indicate the need for any special precautions when using mobile devices. If you are interested
in reducing your exposure, they recommend you limit your usage or use a hands-free kit to
keep the device away from your head and body. For more information and explanations and
discussions on RF exposure, go to the WHO website at www.who.int/peh-emf/en.
When using this device, obey all laws and respect local customs, privacy and legitimate rights of
others, including copyrights. Copyright protection may prevent you from copying, modifying,
or transferring photos, music, and other content.
COPYRIGHTS AND OTHER NOTICES
Copyrights and other notices
The availability of products, features, apps and services may vary by region. For more info,
contact your dealer or your service provider. This device may contain commodities, technology
or software subject to export laws and regulations from the US and other countries. Diversion
contrary to law is prohibited.
The contents of this document are provided ”as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. HMD Global reserves the right to revise this
document or withdraw it at any time without prior notice.
To the maximum extent permitted by applicable law, under no circumstances shall HMD Global
or any of its licensors be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in this document in any
form without the prior written permission of HMD Global is prohibited. HMD Global operates
a policy of continuous development. HMD Global reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
HMD Global does not make any representations, provide a warranty, or take any responsibility
for the functionality, content, or end-user support of third-party apps provided with your
device. By using an app, you acknowledge that the app is provided as is.
Downloading of maps, games, music and videos and uploading of images and videos may
involve transferring large amounts of data. Your service provider may charge for the data
transmission. The availability of particular products, services and features may vary by region.
Please check with your local dealer for further details and availability of language options.
Certain features, functionality and product specifications may be network dependent and
subject to additional terms, conditions, and charges.
All specifications, features and other product information provided are subject to change
without notice.
HMD Global Privacy Policy, available at http://www.nokia.com/phones/privacy, applies to your
use of the device.
HMD Global Oy is the exclusive licensee of the Nokia brand for phones & tablets. Nokia is a
registered trademark of Nokia Corporation.