NEXCOM NDiS M533 User Manual

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NEXCOM International Co., Ltd.

Multi-Media Solutions

Digital Signage Platform NDiS M533

User Manual

NEXCOM International Co., Ltd.

Published March 2014

www.nexcom.com

Content

Contents

Preface

Disclaimer .............................................................................................. iv

Acknowledgements ............................................................................... iv

Regulatory Compliance Statements ........................................................ iv

Declaration of Conformity ...................................................................... iv

RoHS Compliance ................................................................................... v

Warranty and RMA ................................................................................ vi

Safety Information ................................................................................viii

Installation Recommendations ...............................................................viii

Safety Precautions .................................................................................. ix

Technical Support and Assistance ............................................................ x

Conventions Used in this Manual ............................................................ x

Global Service Contact Information ........................................................ xi

Package Contents ................................................................................. xiii

Ordering Information ............................................................................xiv

Chapter 1: Product Introduction

Overview ................................................................................................1

Key Features ...........................................................................................1

Physical Features .....................................................................................2

Front Panel ..........................................................................................2

Rear Panel ...........................................................................................2

Hardware Specifications ..........................................................................3

Mechanical Dimensions ...........................................................................4

Chapter 2: Jumpers and Connectors

Before You Begin ....................................................................................5

Precautions ............................................................................................5

Locations of the Jumpers and Connectors for NDiB M533 ....................... 6

NDiB M533 .........................................................................................6

Jumper Settings ......................................................................................7

Jumpers .................................................................................................. 8

RTC Control Connector .......................................................................8

Connector Pin Definitions .......................................................................9

External I/O Interfaces .......................................................................... 9

USB Connector ................................................................................9

LAN Port ..........................................................................................9

RJ45 RS232 Connector ...................................................................10

USB 3.0 Ports ................................................................................. 10

HDMI ............................................................................................. 11

JAE-TX25 .......................................................................................12

Internal Connectors ........................................................................... 13

RTC Battery Connector ...................................................................13

Debug Port ....................................................................................13

SATA Connector (7-pin and 15-pin) ................................................14

SIM Card Slot .................................................................................14

Mini-PCIe Connector ...................................................................... 15

Chapter 3: System Setup

Removing the Chassis Cover ................................................................16

Installing a SO-DIMM (DIMM1) .............................................................17

NDiS M533 User Manual

Content

Installing a SO-DIMM (DIMM2) .............................................................19

Installing a 2.5” HDD Storage ...............................................................24

Installing a Wireless LAN Module ..........................................................26

Installing a 3G Module .......................................................................... 31

Chapter 4: BIOS Setup

About BIOS Setup ................................................................................. 35

When to Configure the BIOS .................................................................35

Default Configuration ........................................................................... 36

Entering Setup ...................................................................................... 36

Legends ................................................................................................ 36

BIOS Setup Utility .................................................................................. 38

Main .................................................................................................38

Advanced .......................................................................................... 39

Boot .................................................................................................. 49

Security .............................................................................................49

Save & Exit ........................................................................................50

Appendix A: Watchdog Timer................................51

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NDiS M533 User Manual

Preface

This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written consent from NEXCOM International Co., Ltd.

Disclaimer

The information in this document is subject to change without prior notice and does not represent commitment from NEXCOM International Co., Ltd. However, users may update their knowledge of any product in use by constantly checking its manual posted on our website: http://www.nexcom.com. NEXCOM shall not be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of any product, nor for any infringements upon the rights of third parties, which may result from such use. Any implied warranties of merchantability or fitness for any particular purpose is also disclaimed.

Acknowledgements

NDiS M533 is a trademark of NEXCOM International Co., Ltd. All other product names mentioned herein are registered trademarks of their respective owners.

Regulatory Compliance Statements

This section provides the FCC compliance statement for Class B devices and describes how to keep the system CE compliant.

Declaration of Conformity

FCC

This equipment has been tested and verified to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area (domestic environment) is likely to cause harmful interference, in which case the user will be required to correct the interference (take adequate measures) at their own expense.

The product(s) described in this manual complies with all applicable European Union (CE) directives if it has a CE marking. For computer systems to remain CE compliant, only CE-compliant parts may be used. Maintaining CE compliance also requires proper cable and cabling techniques.

NDiS M533 User Manual

Preface

RoHS Compliance

NEXCOM RoHS Environmental Policy and Status Update

NEXCOM is a global citizen for building the digital infrastructure. We are committed to providing green

products and services, which are compliant with European Union RoHS (Restriction on Use of Hazardous Substance in Electronic Equipment) directive 2011/65/EU, to be your trusted green partner and to protect our environment.

RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1% or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.

In order to meet the RoHS compliant directives, NEXCOM has established an engineering and manufacturing task force to implement the introduction of green products. The task force will ensure that we follow the standard NEXCOM development procedure and that all the new RoHS components and new manufacturing processes maintain the highest industry quality levels for which NEXCOM are renowned.

The model selection criteria will be based on market demand. Vendors and suppliers will ensure that all designed components will be RoHS compliant.

How to recognize NEXCOM RoHS Products?

For existing products where there are non-RoHS and RoHS versions, the suffix “(LF)” will be added to the compliant product name.

All new product models launched after January 2013 will be RoHS compliant. They will use the usual NEXCOM naming convention.

NDiS M533 User Manual

Preface

Warranty and RMA

NEXCOM Warranty Period

NEXCOM manufactures products that are new or equivalent to new in accordance with industry standard. NEXCOM warrants that products will be free from defect in material and workmanship for 2 years, beginning on the date of invoice by NEXCOM. HCP series products (Blade Server) which are manufactured by NEXCOM are covered by a three year warranty period.

NEXCOM Return Merchandise Authorization (RMA)

▪ Customers shall enclose the “NEXCOM RMA Service Form” with the

returned packages.

▪ Customers must collect all the information about the problems

encountered and note anything abnormal or, print out any on-screen messages, and describe the problems on the “NEXCOM RMA Service Form” for the RMA number apply process.

▪ Customers can send back the faulty products with or without accessories

(manuals, cable, etc.) and any components from the card, such as CPU and RAM. If the components were suspected as part of the problems, please note clearly which components are included. Otherwise, NEXCOM is not responsible for the devices/parts.

▪ Customers are responsible for the safe packaging of defective products,

making sure it is durable enough to be resistant against further damage and deterioration during transportation. In case of damages occurred during transportation, the repair is treated as “Out of Warranty.”

▪ Any products returned by NEXCOM to other locations besides the

customers’ site will bear an extra charge and will be billed to the customer.

Repair Service Charges for Out-of-Warranty Products

NEXCOM will charge for out-of-warranty products in two categories, one is basic diagnostic fee and another is component (product) fee.

Repair Service Charges for Out-of-Warranty Products

NEXCOM will charge for out-of-warranty products in two categories, one is basic diagnostic fee and another is component (product) fee.

System Level

▪ Component fee: NEXCOM will only charge for main components such as

SMD chip, BGA chip, etc. Passive components will be repaired for free, ex: resistor, capacitor.

▪ Items will be replaced with NEXCOM products if the original one cannot

be repaired. Ex: motherboard, power supply, etc.

▪ Replace with 3rd party products if needed.

▪ If RMA goods can not be repaired, NEXCOM will return it to the customer

without any charge.

Board Level

▪ Component fee: NEXCOM will only charge for main components, such

as SMD chip, BGA chip, etc. Passive components will be repaired for free, ex: resistors, capacitors.

▪ If RMA goods can not be repaired, NEXCOM will return it to the customer

without any charge.

NDiS M533 User Manual

Preface

Warnings

Read and adhere to all warnings, cautions, and notices in this guide and the documentation supplied with the chassis, power supply, and accessory modules. If the instructions for the chassis and power supply are inconsistent with these instructions or the instructions for accessory modules, contact the supplier to find out how you can ensure that your computer meets safety and regulatory requirements.

Cautions

Electrostatic discharge (ESD) can damage system components. Do the described procedures only at an ESD workstation. If no such station is available, you can provide some ESD protection by wearing an antistatic wrist strap and attaching it to a metal part of the computer chassis.

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NDiS M533 User Manual

Preface

Safety Information

Before installing and using the device, note the following precautions:

▪ Read all instructions carefully.

▪ Do not place the unit on an unstable surface, cart, or stand.

▪ Follow all warnings and cautions in this manual.

▪ When replacing parts, ensure that your service technician uses parts

specified by the manufacturer.

▪ Avoid using the system near water, in direct sunlight, or near a heating

device.

▪ The load of the system unit does not solely rely for support from the

rackmounts located on the sides. Firm support from the bottom is highly necessary in order to provide balance stability.

▪ The computer is provided with a battery-powered real-time clock circuit.

There is a danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can get into components and cause a malfunction. Use containers to keep small components separated.

Adequate lighting and proper tools can prevent you from accidentally damaging the internal components. Most of the procedures that follow require only a few simple tools, including the following:

▪ A Philips screwdriver

▪ A flat-tipped screwdriver

▪ A grounding strap

▪ An anti-static pad

Using your fingers can disconnect most of the connections. It is recommended that you do not use needle-nose pliers to disconnect connections as these can damage the soft metal or plastic parts of the connectors.

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Preface

Safety Precautions

1. Read these safety instructions carefully.

2. Keep this User Manual for later reference.

3. Disconnect this equipment from any AC outlet before cleaning. Use a

damp cloth. Do not use liquid or spray detergents for cleaning.

4. For plug-in equipment, the power outlet socket must be located near the

equipment and must be easily accessible.

5. Keep this equipment away from humidity.

6. Put this equipment on a stable surface during installation. Dropping it or

letting it fall may cause damage.

7. The openings on the enclosure are for air convection to protect the

equipment from overheating. DO NOT COVER THE OPENINGS.

8. Make sure the voltage of the power source is correct before connecting

the equipment to the power outlet.

9. Place the power cord in a way so that people will not step on it. Do not

place anything on top of the power cord. Use a power cord that has been approved for use with the product and that it matches the voltage and current marked on the product’s electrical range label. The voltage and current rating of the cord must be greater than the voltage and current rating marked on the product.

10. All cautions and warnings on the equipment should be noted.

11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by transient overvoltage.

12. Never pour any liquid into an opening. This may cause fire or electrical shock.

13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel.

14. If one of the following situations arises, get the equipment checked by service personnel:

a. The power cord or plug is damaged. b. Liquid has penetrated into the equipment. c. The equipment has been exposed to moisture. d. The equipment does not work well, or you cannot get it to work

according to the user’s manual. e. The equipment has been dropped and damaged. f. The equipment has obvious signs of breakage.

15. Do not place heavy objects on the equipment.

16. The unit uses a three-wire ground cable which is equipped with a third pin to ground the unit and prevent electric shock. Do not defeat the purpose of this pin. If your outlet does not support this kind of plug, contact your electrician to replace your obsolete outlet.

17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

NDiS M533 User Manual

Preface

CAUTION!

Technical Support and Assistance

1. For the most updated information of NEXCOM products, visit NEXCOM’s website at www.nexcom.com.

2. For technical issues that require contacting our technical support team or sales representative, please have the following information ready before calling: – Product name and serial number – Detailed information of the peripheral devices – Detailed information of the installed software (operating system,

version, application software, etc.) – A complete description of the problem – The exact wordings of the error messages

Warning!

1. Handling the unit: carry the unit with both hands and handle it with care.

2. Maintenance: to keep the unit clean, use only approved cleaning products or clean with a dry cloth.

3. CompactFlash: Turn off the unit’s power before inserting or removing a CompactFlash storage card.

Conventions Used in this Manual

Warning: Information about certain situations, which if not observed, can cause personal injury. This will prevent injury to yourself when performing a task.

CAUTION!CAUTION!

Caution: Information to avoid damaging components or losing data.

Note: Provides additional information to complete a task easily.

NDiS M533 User Manual

Preface

Global Service Contact Information

Headquarters

NEXCOM International Co., Ltd.

15F, No. 920, Chung-Cheng Rd., Zhonghe District, New Taipei City, 23586, Taiwan, R.O.C. Tel: +886-2-8226-7786 Fax: +886-2-8226-7782 www.nexcom.com

America

USA NEXCOM USA

2883 Bayview Drive, Fremont CA 94538, USA Tel: +1-510-656-2248 Fax: +1-510-656-2158 Email: sales@nexcom.com www.nexcom.com

Asia

Taiwan Central Taiwan Office

16F, No.250, Sec. 2, Chongde Rd., Beitun Dist., Taichung City 406, R.O.C. Tel: +886-4-2249-1179 Fax: +886-4-2249-1172 Email: sales@nexcom.com.tw www.nexcom.com.tw

Japan NEXCOM Japan

9F, Tamachi Hara Bldg., 4-11-5, Shiba Minato-ku, Tokyo, 108-0014, Japan Tel: +81-3-5419-7830 Fax: +81-3-5419-7832 Email: sales@nexcom-jp.com www.nexcom-jp.com

China NEXCOM China

2F, Block 4, Venus Plaza, Bldg. 21, ZhongGuanCun Software Park, No. 8, Dongbeiwang West Rd., Haidian District, Beijing, 100193, China Tel: +86-10-8282-6599 Fax: +86-10-8282-5955 Email: sales@nexcom.cn www.nexcom.cn

Shanghai Office

Room 603/604, Huiyinmingzun Plaza Bldg., 1, No.609, Yunlin East Rd., Shanghai, 200062, China Tel: +86-21-5278-5868 Fax: +86-21-3251-6358 Email: sales@nexcom.cn www.nexcom.cn

NDiS M533 User Manual

Preface

Shenzhen Office

Room1707, North Block, Pines Bldg., No.7 Tairan Rd., Futian Area, Shenzhen, 518040, China Tel: +86-755-8332-7203 Fax: +86-755-8332-7213 Email: sales@nexcom.cn www.nexcom.cn

Wuhan Office

1-C1804/1805, Mingze Liwan, No. 519 South Luoshi Rd., Hongshan District, Wuhan, 430070, China Tel: +86-27-8722-7400 Fax: +86-27-8722-7400 Email: sales@nexcom.cn www.nexcom.cn

Chengdu Office

9F, Shuxiangxie, Xuefu Garden, No.12 Section 1, South Yihuan Rd., Chengdu, 610061, China Tel: +86-28-8523-0186 Fax: +86-28-8523-0186 Email: sales@nexcom.cn www.nexcom.cn

Europe

Italy NEXCOM ITALIA S.r.l

Via Gaudenzio Ferrari 29, 21047 Saronno (VA), Italia Tel: +39 02 9628 0333 Fax: +39 02 9286 9215 Email: nexcomitalia@nexcom.eu www.nexcomitalia.it

United Kingdom NEXCOM EUROPE

10 Vincent Avenue, Crownhill Business Centre, Milton Keynes, Buckinghamshire, MK8 0AB, United Kingdom Tel: +44-1908-267121 Fax: +44-1908-262042 Email: sales.uk@nexcom.eu www.nexcom.eu

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NDiS M533 User Manual

Preface

Package Contents

Before continuing, verify that the NDiS M533 package that you received is complete. Your package should have all the items listed in the following table.

Item Part Number Name Description Qty

1 50311F0112X00 Flat Head Screw Long FEI:F3x4iso For SPC-150 M3x4mm (NYLOK) Black 2 2 50311F0295X00 Flat Head Screw Long FEI:F2x4 NYLOK NIGP F2x4 NIGP NYLOK 2 3 5044440090X00 Thermal Pad APUS:3A2015001001500 15x10x1.5mm XR-PE 1 4 5060200081X00 Thermal Pad APUS:PSX PXF-098-060-08 25x15x0.2mm 1 5 5060900226X00 Mini PCIe Bracket CHYUAN-JYH 29x30x2.1mm SPCC t=1.0mm NI 1 6 6012200049X00 ASG110 PE BAG 24x38cm 240x380x0.08mm 1 7 6012200052X00 PE Zipper Bag #8 170x240mm, w/China RoHS Symbol 1 8 6012200053X00 PE Zipper Bag #3 100x70mm, w/China RoHS Symbol 1 9 6023309081X00 Cable EDI:232091081804-RS COM Port. DB9 Female to RJ45 8P8C L:1800mm 1

10 602DCD0777X00 NDiS M533 DVD Driver Manual VER:1.0 JCL 1

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NDiS M533 User Manual

Preface

Ordering Information

The following provides ordering information for NDiS M533.

NDiS M533 (P/N: 10W00M53300X0)

4th generation Intel® Core™ i5-4400E BGA type processor OPS, Intel QM87 chipset

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NDiS M533 User Manual

Chapter 1: Product Introduction

Overview

NDiS M533 is an OPS-compliant media player powered by 4th generation

Intel

Core™ processors. Following open pluggable standard, NDiS M533 can perfectly fit into a myriad of OPS-panels and is compact in size. Yet, NDiS M533 has high scalability, allowing for easy storage capacity expansion through pluggable 2.5” storage unit and effortless functional extension through Mini Card expansion modules. Changing system memory is also made simple. In addition, NDiS M533 leverages the 4th generation Intel Core™ processors to deliver outstanding graphics whilst limiting the power usage. The superb but power-efficient NDiS M533 can therefore maximize visual impacts for digital signage applications.

Key Features

▪ 4th generation Intel® Core™ i5-4400E processor family

▪ Intel

▪ Dual DDR3L SO-DIMM support

▪ WWAN/ WLAN/ TV Tuner support

▪ Support for Intel

HD Graphics with DirectX 11.1 support

AMT9.0

NDiS M533 User Manual

Chapter 1: Product Introduction

Physical Features

Front Panel Rear Panel

AntennaAntenna

HDD SlotHDD LED

Power

Button

USB 3.0 USB 3.0 USB 3.0

Line-out Mic-in

LAN HDMI

COM

Reset

JAE TX25 80Pin

NDiS M533 User Manual

Chapter 1: Product Introduction

Hardware Specifications

CPU Support

▪ 4th generation Intel® Core™ i5-4400E BGA type processor

Chipset

▪ Intel® QM87

Graphics

▪ Intel® integrated HD 4600

Main Memory

▪ 2x 204 pin SO-DIMM socket, support DDR3L 1600 MHz with un-buffered

and non-ECC SDRAM up to 16GB

I/O Interface-Front

▪ 1x Power button ▪ 1x Reset button ▪ 1x HDD LED ▪ 4x USB3.0 ▪ 1x HDMI ▪ 1x Mic-in / Line-out ▪ 1x 2.5” HDD slot ▪ 1x RJ45 with LEDs for Gigabit LAN ▪ 1x RJ45 for RS-232 ▪ 2x Antenna hole

▪ 1x Audio out L/R ▪ 2x USB 2.0 ▪ 1x USB 3.0 ▪ DC input +12V~+19V ▪ Control signals (PWR_STATUS, PS_ON#, PB_DET, CEC, SYS_FAN)

Storage Device

▪ 1x 2.5” SATA storage bay for HDD/ SSD

Expansion

▪ 1x mini-PCIe for optional WLAN/ TV tuner module ▪ 1x SIM slot

Dimensions

▪ 200mm (W) x 119mm (D) x 30mm (H) (7.8” x 4.7” x 1.1”)

Power Supply

▪ DC power input +12V~19V

Environment

▪ Operating temperature: ambient with air flow from 0°C to 45°C ▪ Storage temperature: -20°C to 80°C ▪ Humidity: 10 to 90% (non-condensing)

Certification

▪ CE approval ▪ FCC Class A

I/O Interface-Rear

▪ 1x TMDS ▪ 1x DisplayPort ▪ 1x UART

Operating System

▪ Windows 7 / Windows 8 / WES7 / WES8 / Linux

NDiS M533 User Manual

Chapter 1: Product Introduction

Mechanical Dimensions

180.00

119.00

200.00

30.00

26.00 68.00

8.60

13.00

NDiS M533 User Manual

Chapter 2: Jumpers and Connectors

This chapter describes how to set the jumpers and connectors on the NDiS M533 motherboard.

Before You Begin

▪ Ensure you have a stable, clean working environment. Dust and dirt can

get into components and cause a malfunction. Use containers to keep small components separated.

▪ Adequate lighting and proper tools can prevent you from accidentally

damaging the internal components. Most of the procedures that follow require only a few simple tools, including the following: – A Philips screwdriver – A flat-tipped screwdriver – A set of jewelers screwdrivers – A grounding strap – An anti-static pad

▪ Using your fingers can disconnect most of the connections. It is

recommended that you do not use needle-nosed pliers to disconnect connections as these can damage the soft metal or plastic parts of the connectors.

▪ Before working on internal components, make sure that the power is off.

Ground yourself before touching any internal components, by touching a metal object. Static electricity can damage many of the electronic components. Humid environments tend to have less static electricity than

dry environments. A grounding strap is warranted whenever danger of static electricity exists.

Precautions

Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working on computers that are still connected to a power supply can be extremely dangerous.

Follow the guidelines below to avoid damage to your computer or yourself:

▪ Always disconnect the unit from the power outlet whenever you are

working inside the case.

▪ If possible, wear a grounded wrist strap when you are working inside the

computer case. Alternatively, discharge any static electricity by touching the bare metal chassis of the unit case, or the bare metal body of any other grounded appliance.

▪ Hold electronic circuit boards by the edges only. Do not touch the

components on the board unless it is necessary to do so. Don’t flex or stress the circuit board.

▪ Leave all components inside the static-proof packaging that they shipped

with until they are ready for installation.

▪ Use correct screws and do not over tighten screws.

NDiS M533 User Manual

Chapter 2: Jumpers and Connectors

Locations of the Jumpers and Connectors for NDiB M533

NDiB M533

The figure below is the top and bottom view of the NDiB M533, which is the mainboard used in the NDiS M533. It shows the locations of the jumpers and connectors.

CON1

SATA1

CN5

J1J2

CN3 CN4

CON2

COM1

CN2

CN1

CN6

NDiS M533 User Manual

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NEXCOM NDiS M533 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual