NETGEAR WGT624v4 User Manual

Router Setup Manual
NETGEAR, Inc.
4500 Great America Parkway Santa Clara, CA 95054 USA
208-10123-01 April 2007
Trademarks
NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Contents

Router Setup Manual
Chapter 1 Connecting the Router to the Internet
What’s in the Box? ..........................................................................................................1-1
The Router Bottom Label .........................................................................................1-1
The Front of the Router ............................................................................................1-2
The Back of the Router ............................................................................................1-3
What You Need Before You Begin ..................................................................................1-3
Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup ......................................1-4
Smart Wizard Setup .......................................................................................................1-4
Manual Setup .................................................................................................................1-5
Connecting Your Router .. ... ... .... ... ... ... .... ... .......................................... ... ... ... .... ... ... ..1-5
Setting Up Your Router for Internet Access .............................................................1-8
Set Up and Test Basic Wireless Connectivity .................................................................1-9
Implement Appropriate Wireless Security ....................................................................1-10
Product Registration, Support, and Documentation ............................... ......................1-10
Chapter 2 Troubleshooting
Quick Tips .......................................................................................................................2-1
Be sure to always start your network in this sequence: ..........................................2-1
Make sure the Ethernet cables are securely plugged in. .........................................2-1
Make sure the network settings of the computer are correct. .................................2-1
Check the router status lights to verify correct router operation. .............................2-2
To Verify Basic Functioning ............................................................................................2-2
Power Light Not On ..................................................................................................2-2
Test Light Never Turns On or Stays On .................................... ... ............................2-3
LAN or Internet Port Lights Not On ........................................... ... .... ... ... ... ... .... ... ... ..2-3
Troubleshooting Logging In to the Router ....................... ... ... .... .....................................2-3
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Troubleshooting the Internet Service Connection ...........................................................2-4
Internet Connection ..................................................................................................2-4
Obtaining an Internet IP Address .............................................................................2-4
Troubleshooting PPPoE ...........................................................................................2-5
Troubleshooting Internet Browsing ..........................................................................2-6
Restoring the Default Configuration and Password ............... .........................................2-6
Advanced Troubleshooting Using the Ping Utility ...........................................................2-7
Testing the Path from a PC to Your Router ..............................................................2-7
Testing the Path from a PC to the Internet ................................................ ...............2-8
Appendix A Technical Specifications
Appendix B Related Documents
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Chapter 1
Connecting the Router to the Internet
This chapter describes how to connect your router and how to access the Internet through it.

What’s in the Box?

The product package should contain the following items:
The router
An AC power adapter (varies by region)
Vertical stand
A yellow Ethernet cable
Resource CD, including: – The Smart Wizard Installation Assistant – This manual
Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.

The Router Bottom Label

View the label on the bottom of the router to identify the serial number, security PIN number, port connectors, status lights, and default login information.
Connecting the Router to the Internet 1-1
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Router Setup Manual

The Front of the Router

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Figure 1-1
You can use the status lights on the front of the router to verify various conditions.
Table 1-1. Status Lights
Status Light
1. Power
2. Test
3. Wireless
4. Internet
5. LAN (Local Area Network) Lights 1-4
Activity Description
On Off
On Blink Off
On Blink Off
On -- Amber On -- Green
Blink -- Green Off
On (Green) Blink (Green) On (Amber) Blink (Amber) Off
Power is supplied to the router. Power is not supplied to the router.
The system is initializing or in the middle of a firmware upgrade. Firmware is upgrading or restoring to factory default is done. The system is ready and running.
Indicates that the Wireless port is enabled. Data transfer The wireless router radio is off. (See Advanced Wireless Settings in the Reference Manual.)
The Ethernet cable is connected but the router has not gotten an Internet address. The router has an Internet address. Data is being communicated with the Internet. No link is detected on this port.
The local port is connected to a 100 Mbps device. Data is being transmitted at 100 Mbps. The local port has detected a link with a 10 Mbps device. Data is being transmitted at 10 Mbps. No link is detected on this port.
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The Back of the Router

Router Setup Manual
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1
Figure 1-2
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The back of the router has the following port connections:
1. Power adapter port
2. Four local Ethernet ports for connecting the local computers
3. Internet port for connecting to a cable or ADSL modem
4. Factory default reset button
5. Wireless antenna

What You Need Before You Begin

Prepare the following before you set up your router:
Internet service.
The configuration information your Internet Service Provider (ISP) gave you. Depending on how your Internet account was set up, your may need one or more of these settings for the router to access the Internet:
Host and Domain Names – Internet Login Name and Password (frequently an email address and password) – Domain Name Server (DNS) Addresses
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Router Setup Manual
Fixed or Static IP Address Your ISP should have provided you with all the information needed to connect to the Internet.
If you cannot locate this information, you can ask your ISP to provide it.
For cable modem service, use the computer you first used to set up your Internet service.

Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup

You have two methods available for setting up your router.
Smart Wizard Setup: Click Setup on the CD to use the Smart Wizard. – This option is the easiest. The wizard guides you through the setup process, automates
many of the steps, and verifies that necessary conditions exist and that steps you perform have been successfully completed.
This option requires a PC running Microsoft Windows.
Manual Setup: This option is best if you cannot use the wizard on the CD, are replacing an existing router, or are technically knowledgeable. Follow the instructions in this manual to set up your router.
Use the setup option that best suites you.

Smart Wizard Setup

The wizard setup process should take about 20 minutes to complete.
1. Insert the NETGEAR Resource CD into a Windows PC. The CD will automatically start and detect the language you are using on your PC. Accept the language option or change to a different language.
Note: If the CD does not automatically start, browse the CD and double-click on
Autorun.
2. Click Setup to start the Smart Wizard installation assistant. Follow the wizard instructions.
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