Netgear WAC540 Installation Manual [zh]
User Manual
Insight Managed Smart Cloud
Wireless Access Point
AC3000 802.11ac Wave 2 Tri Radio
Model WAC540
NETGEAR, Inc.
350 E. Plumeria DriveAugust 2020
San Jose, CA 95134, USA202-11795-04
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE port is intended for intra building connection
only.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
2
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Revision History
Part Number
CommentsPublish DatePublication
August 2020202-11795-04
We added the following sections:
Change the format of the DHCP offer messages in a WiFi network on page 70
•
Manage sticky clients on page 108
•
Manage the ARP proxy on page 113
•
Manage the amount of broadcast traffic on page 114
•
We made major changes to the following sections:
Requirements for placing an extender access point in a mesh WiFi network on
•
page 45
Set up an open or secure WiFi network on page 52
•
Enable or disable client isolation for a WiFi network on page 63
•
Enable or disable PMF for a WiFi network on page 68
•
Manage the basic settings for the radios on page 86
•
Manage the advanced WiFi settings for the radios on page 102
•
Manage the broadcast and multicast settings for a radio on page 106
•
Manage load balancing for the radios on page 109
•
View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization
•
on page 210
We made minor changes to other sections.
We removed the “Change the MCS index and data rate for a radio” section.
August 2019202-11795-03
We revised the manual to describe the following new features:
To log in to the access point, you now must use a secure HTTP (HTTPS) browser
•
connection. For more information, see Log in to the access point after initial setup
on page 40.
The access point now supports an Insight Instant Mesh WiFi network, in which it
•
can function as a root access point or extender access point. Therefore, we added
the chapter Install the Access Point in an Insight Instant Mesh WiFi Network on
page 43. For associated changes to the LEDs, see Top panel with LEDs on page
13.
By default, the link aggregation capability is now disabled. For more information,
•
see Enable link aggregation for the LAN 2 port on page 165 and Disable link
aggregation for the LAN 2 port on page 167.
3
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
(Continued)
Part Number
CommentsPublish DatePublication
202-11795-03
(continued)
August 2019
(continued)
(continued)
We added or changed the following sections to describe new features:
Manage port VLANs on page 153 (and subsections)
•
Specify an existing domain name on page 152
•
Set up and manage captive portals for WiFi networks on page 74 and Set up an
•
external captive portal for a WiFi network on page 77
Manage user accounts on page 135
•
Change the admin user account password on page 173
•
Back up the access point configuration on page 184 and Restore the access point
•
configuration on page 186
Enable the WiFi Traffic Analyzer on page 119 and View the traffic analysis results
•
on page 220
You enter the wrong password and can no longer log in to the access point on
•
page 240
The Power/Cloud LED does not stop blinking red, green, and blue on page 235
•
The extender access point and root access point cannot connect on page 236
•
In other sections, we made minor changes in relation to the new features mentioned
above.
We removed the section about enabling and disabling Telnet. A Telnet connection
to the access point is no longer supported.
May 2019202-11795-02
We removed information about an 802.3ad link aggregation group. Only static link
aggregation is supported.
First publication.March 2019202-11795-01
4
Contents
Chapter 1 Hardware Overview
About NETGEAR Insight....................................................................12
Related documentation.....................................................................12
Unpack the access point....................................................................12
Top panel with LEDs...........................................................................13
Back panel...........................................................................................15
Product label.......................................................................................17
Safety instructions and warnings for an indoor access point........18
Chapter 2 Install the Access Point in Your Network and Access It
for Initial Configuration
Position your access point.................................................................21
Set up and connect the access point to your network...................22
Set up the access point with a PoE network connection..........22
Set up the access point with a non-PoE network connection...23
Connect to the access point for initial configuration.....................24
Connect over WiFi using the NETGEAR Insight App on an iOS or
Android mobile device.................................................................25
Connect over the Internet using the NETGEAR Insight Cloud
portal...............................................................................................26
Connect over WiFi using a WiFi-enabled computer or mobile
device..............................................................................................28
Connect over Ethernet using a computer connected to the same
network............................................................................................32
Connect over Ethernet using a directly connected computer..36
Log in to the access point after initial setup....................................40
Chapter 3 Install the Access Point in an Insight Instant Mesh WiFi
Network
What are a root access point and an extender access point?......44
What is an Insight Instant Mesh WiFi network?...............................44
Requirements for placing an extender access point in a mesh WiFi
network................................................................................................45
Install the NETGEAR Insight app......................................................46
Connect the access point as an extender to a root access point..47
5
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Connect over the Internet using the NETGEAR Insight Cloud
portal....................................................................................................50
Chapter 4 Manage the Basic WiFi and Radio Features
Set up and manage WiFi networks..................................................52
Set up an open or secure WiFi network......................................52
View or change the settings of a WiFi network..........................59
Disable or enable a WiFi network or set up a WiFi activity
schedule..........................................................................................61
Remove a WiFi network.................................................................62
Enable or disable client isolation for a WiFi network................63
Hide or broadcast the SSID for a WiFi network..........................64
Enable or disable band steering with 802.11k RRM and 802.11v
WiFi network management..........................................................65
Change the VLAN ID for a WiFi network.....................................67
Enable or disable PMF for a WiFi network..................................68
Enable or disable URL tracking for a WiFi network...................69
Change the format of the DHCP offer messages in a WiFi
network............................................................................................70
Select a MAC ACL for a WiFi network.........................................71
Set bandwidth rate limits for a WiFi network..............................73
Set up and manage captive portals for WiFi networks..................74
Set up a click-through captive portal for a WiFi network..........75
Set up an external captive portal for a WiFi network................77
Register and configure Facebook Wi-Fi for the access point...81
Set up a Facebook Wi-Fi captive portal for a WiFi network.....84
Unregister the access point from Facebook Wi-Fi....................85
Manage the basic radio features......................................................86
Manage the basic settings for the radios....................................86
Turn a radio on or off.....................................................................90
Change the WiFi mode for a radio..............................................91
Change the channel width for a radio.........................................93
Change the guard interval for a radio.........................................94
Change the output power for a radio.........................................95
Change the channel for a radio...................................................97
Manage Quality of Service for a WiFi radio................................98
Chapter 5 Manage the Advanced WiFi and Radio Features
Manage the advanced radio features............................................102
Manage the advanced WiFi settings for the radios.................102
Manage the maximum number of clients for a radio..............105
Manage the broadcast and multicast settings for a radio......106
Manage sticky clients..................................................................108
Manage load balancing for the radios......................................109
6
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Manage Airtime Fairness for the radios....................................112
Manage the ARP proxy................................................................113
Manage the amount of broadcast traffic..................................114
Set a data volume limit for the access point.................................115
Enable the WiFi Traffic Analyzer.....................................................119
Set up a WiFi bridge between access points................................120
Chapter 6 Manage Access and Security
Block specific URLs and keywords for Internet access................126
Manage local MAC access control lists.........................................128
Manually set up a MAC access control List...............................128
Import an existing MAC access control list..............................132
Manage user accounts.....................................................................135
Add a user account......................................................................135
Change the settings for a user account....................................137
Remove a user account...............................................................138
Manage neighbor AP detection.....................................................138
Enable neighbor access point detection and move access points
to the Known AP List....................................................................139
Import an existing neighbor access point list in the Known AP
List..................................................................................................141
Set up RADIUS servers.....................................................................144
Chapter 7 Manage the Local Area Network and IP Settings
Disable the DHCP client and specify a fixed IP address..............147
Enable the DHCP client...................................................................148
Set the 802.1Q VLAN and management VLAN............................150
Specify an existing domain name..................................................152
Manage port VLANs.........................................................................153
View the port and WiFi VLANs and add a port VLAN profile..154
Change a port VLAN profile.......................................................155
Remove a port VLAN profile.......................................................157
About trunk mode, access mode, and port VLAN IDs............158
Change the port mode or port VLAN ID for a port.................158
Enable or disable Spanning Tree Protocol...................................160
Enable or disable the network integrity check function..............161
Enable or disable IGMP snooping.................................................162
Enable or disable Ethernet LLDP....................................................163
Enable or disable UPnP...................................................................164
Enable link aggregation for the LAN 2 port..................................165
Disable link aggregation for the LAN 2 port.................................167
7
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Chapter 8 Manage and Maintain the Access Point
Change the management mode to NETGEAR Insight or
Web-browser....................................................................................170
Change the country or region of operation..................................172
Change the admin user account password..................................173
Change the system name................................................................174
Specify a custom NTP server...........................................................175
Set the time zone..............................................................................176
Manage the syslog settings.............................................................177
Manage the firmware of the access point.....................................178
Check for new firmware and upgrade the access point.........178
Manually download firmware and upgrade the access point.180
Revert to the backup firmware...................................................181
Use an SFTP server to upgrade the access point....................183
Manage the configuration file of the access point.......................184
Back up the access point configuration....................................184
Restore the access point configuration.....................................186
Reboot the access point from the local browser interface.........187
Schedule the access point to reboot.............................................188
Return the access point to its factory default settings.................189
Use the Reset button to reset the access point........................190
Use the local browser interface to reset the access point......191
Enable or disable Secure Shell.......................................................192
Enable SNMP and manage the SNMP settings............................193
Manage the LEDs.............................................................................194
Chapter 9 Monitor the Access Point and the Network
View the access point Internet, IP, and system settings..............197
View the WiFi radio settings............................................................201
View unknown and known neighbor access points.....................204
View client distribution, connected clients, and client trends....206
View WiFi and Ethernet traffic, traffic and ARP statistics, and channel
utilization...........................................................................................210
View or download tracked URLs.....................................................212
View, save, download, or clear the logs........................................214
View a WiFi bridge connection.......................................................216
View the data volume consumption..............................................217
View Air Time Fairness client distribution.....................................218
View the traffic analysis results.......................................................220
View alarms and notifications.........................................................222
Chapter 10 Diagnostics and Troubleshooting
Capture WiFi and Ethernet packets...............................................225
8
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Perform a ping test...........................................................................227
Check the Internet speed................................................................229
Quick tips for troubleshooting.......................................................230
Troubleshoot with the LEDs............................................................231
Power/Cloud LED is off...............................................................232
Power/Cloud LED remains solid amber...................................232
Power/Cloud LED is blinking amber slowly, continuously.....233
The access point functions as a PoE PD and the Power/Cloud
LED remains solid amber............................................................233
Power/Cloud LED does not light blue in the NETGEAR Insight
management mode.....................................................................234
The Power/Cloud LED does not stop blinking red, green, and
blue................................................................................................235
2.4, 5H, or 5L WLAN LED Is Off..................................................235
A LAN LED is off while a switch or LAN device is connected..236
The extender access point and root access point cannot
connect..............................................................................................236
Troubleshoot the WiFi connectivity...............................................238
Troubleshoot Internet browsing.....................................................239
You cannot log in to the access point over a LAN connection....239
Changes are not saved....................................................................240
You enter the wrong password and can no longer log in to the
access point.......................................................................................240
Troubleshoot your network using the ping utility........................241
Test the LAN path to your access point....................................241
Test the path from your computer to a remote device...........242
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................245
Technical specifications...................................................................248
9
1
Hardware Overview
The NETGEAR Insight Managed Smart Cloud Wireless Access Point (WAC540) AC3000
802.11ac Wave 2 Tri Radio, in this manual referred to as the access point, supports three
radios with tri-band concurrent operation at 2.4 GHz, 5 GHz low band, and 5 GHz high
band.
The access point can provide a combined throughput of 3000 Mbps (400 Mbps at
2.4 GHz, 867 Mbps at 5 GHz low band, and 1733 Mbps at 5 GHz high band). The access
point can function as a Power over Ethernet plus (PoE+) powered device (PD) so that
you can connect it to a PoE+ switch in an existing network and let it operate without a
power adapter. With a power adapter, you can connect the access point to a regular
switch. A second Ethernet LAN port supports a link aggregation (LAG) connection.
You can use the access point as a standalone access point. If the access point runs the
latest firmware version, it is also mesh-capable so that you can use it in a NETGEAR
Insight Instant Mesh WiFi network as an extender access point or a root access point.
A root access point is set up with a wired connection to your network and functions as
a gateway to an extender access point, which communicates with the root access point
over a WiFi backhaul connection (see What are a root access point and an extender
access point? on page 44). That is, the extender access point is not connected to your
network over a wired connection but over a WiFi connection.
A mesh WiFi network consists of at least one mesh-capable root access point and one
or more extender access points , all of which together provide WiFi coverage over a
potentially large area (see What is an Insight Instant Mesh WiFi network? on page 44).
This chapter contains the following sections:
• About NETGEAR Insight
• Related documentation
• Unpack the access point
• Top panel with LEDs
• Back panel
• Product label
• Safety instructions and warnings for an indoor access point
10
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: Firmware updates with new features and bug fixes are made available from time
to time at netgear.com/support/download/. You can check for and download new
firmware manually. If the features or behavior of your product does not match what is
described in this manual, you might need to update the firmware.
Note: In this user manual, WiFi network means the same as SSID (service set identifier
or WiFi network name) or VAP (virtual access point). That is, in this user manual, when
we refer to a WiFi network we mean an individual SSID or VAP.
11
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
About NETGEAR Insight
The access point supports the NETGEAR Insight app, which lets you set up and manage
the access point from your iOS or Android mobile device and connects to the Insight
cloud-based management platform. For Insight Premium or Insight Pro subscribers, the
access point also supports the Insight Cloud portal, which is the website that provides
access to the Insight cloud-based management platform.
This user manual describes the local browser–based management interface, in this
manual referred to as the local browser interface. For more information about NETGEAR
Insight, visit insight.netgear.com and see the NETGEAR knowledge base at
netgear.com/support/product/insight.aspx.
If you install the access point as a NETGEAR Insight managed device, the settings for
features that you can manage through the Insight app and Insight Cloud portal are
masked out in the local browser interface. However, using the local browser interface,
you can still manage the settings for certain features that are not yet supported in Insight.
For more information, visit the NETGEAR knowledge base at
netgear.com/support/product/insight.aspx and search for What is Hybrid Management
Mode.
Related documentation
The following related documentation is available at netgear.com/support/download/:
Installation guide
•
Ceiling and wall-mount guide
•
Data sheet
•
For information about the NETGEAR Insight app and the Insight Cloud portal, visit
insight.netgear.com and see the NETGEAR knowledge base at
netgear.com/support/product/insight.aspx.
Unpack the access point
The package includes the following items:
Access point model WAC540 or WAC540PA
•
Ceiling and wall-mount kit
•
Installation guide
•
User Manual12Hardware Overview
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Ceiling and wall-mount guide
•
DC power adapter (model WAC540PA only, sold separately for model WAC540)
•
Other than a power adapter, model WAC540 and model WAC540PA are identical. Each
model can function as a PoE+ PD connected to a PoE+ switch so that you can use the
access point without a power adapter.
Top panel with LEDs
The LEDs that provide the status of the access point are located on the top panel of the
access point.
Figure 1. Top panel with LEDs
User Manual13Hardware Overview
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Table 1. LED descriptions
DescriptionLED
Power/Cloud LED
behavior for a
standalone access
point or a root access
point
Note: The LED can be
amber, green, or blue.
Power/Cloud LED
behavior for an
extender access point
in an Insight Instant
Mesh WiFi network
Note: The LED can be
amber, red, green, or
blue.
Off. No power is supplied to the access point.
Solid amber. During startup, the Power/Cloud LED lights solid amber. If after five minutes
the amber light remains, either a boot error occurred, or, if the access point functions as
a PoE+ PD device, it might not be receiving power at the required 802.3at (PoE+) level.
Blinking amber temporarily. The access point is contacting the network router or DHCP
server to receive an IP address.
Solid green. This status indicates one of the following conditions:
The access point functions as a standalone access point.
•
For an Insight managed access point that is already set up, the connection to the
•
Insight cloud-based management platform is lost.
Solid blue. This status indicates one of the following conditions:
The access point functions in Insight mode and is connected to the Insight cloud-based
•
management platform.
The access point functions as a root access point in an Insight Instant Mesh WiFi
•
network.
Blinking amber slowly, continuously. The access point did not receive an IP address
from the network router or DHCP server.
Blinking amber quickly, temporarily. The access point is upgrading firmware.
Off. No power is supplied to the extender access point.
Solid amber. During startup, the Power/Cloud LED lights solid amber. If after five minutes
the amber light remains, either a boot error occurred, or, if the extender access point
functions as a PoE+ PD device, it might not be receiving power at the required 802.3at
(PoE+) level.
Blinking green. During setup in an Insight Instant Mesh WiFi network, the extender
access point is attempting to detect a root access point.
Solid green. This status indicates one of the following conditions:
During setup in a mesh WiFi network, the extender access point is connected to the
•
root access point that provides the strongest WiFi signal but is not yet set up as a
managed device in a mesh WiFi network.
For an extender access point that is already set up, the connection to the mesh WiFi
•
network is lost.
LAN 1 LED
Blinking amber temporarily. The extender access point is contacting the network router
or DHCP server to receive an IP address.
Blinking red, green, and blue. During setup in a mesh WiFi network, the extender
access point is being configured as a managed device.
Solid blue. The extender access point functions as a managed device in a mesh WiFi
network.
Blinking amber slowly, continuously. The extender access point did not receive an IP
address from the network router or DHCP server.
Blinking amber quickly, temporarily. The extender access point is upgrading firmware.
Off. Either no powered-on Ethernet device is connected to the LAN port, or, if a
powered-on Ethernet device is connected, no Ethernet link is detected.
Solid green. A 1000 Mbps Ethernet link is detected on the LAN port.
Blinking green. 1000 Mbps traffic activity is detected on the LAN port.
Solid amber. A 10 or 100 Mbps Ethernet link is detected on the LAN port.
Blinking amber. 10 or 100 Mbps traffic activity is detected on the LAN port.
User Manual14Hardware Overview
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Table 1. LED descriptions (Continued)
DescriptionLED
LAN 2 LED
2.4G WLAN LED
5H WLAN LED
5L WLAN LED
Off. Either no powered-on Ethernet device is connected to the LAN port, or, if a
powered-on Ethernet device is connected, no Ethernet link is detected.
Solid green. A 1000 Mbps Ethernet link is detected on the LAN port.
Blinking green. 1000 Mbps traffic activity is detected on the LAN port.
Solid amber. A 10 or 100 Mbps Ethernet link is detected on the LAN port.
Blinking amber. 10 or 100 Mbps traffic activity is detected on the LAN port.
Off. The 2.4 GHz WiFi radio is off.
Solid green. The 2.4 GHz WiFi radio is on.
Solid blue. One or more WLAN clients are connected to the 2.4 GHz WiFi radio.
Blinking blue. Traffic is detected on the 2.4 GHz WiFi radio.
Off. The 5 GHz high band WiFi radio is off.
Solid green. The 5 GHz high band WiFi radio is on.
Solid blue. One or more WLAN clients are connected to the 5 GHz high band WiFi radio.
Blinking blue. Traffic is detected on the 5 GHz high band WiFi radio.
Off. The 5 GHz low band WiFi radio is off.
Solid green. The 5 GHz low band WiFi radio is on.
Solid blue. One or more WLAN clients are connected to the 5 GHz low band WiFi radio.
Blinking blue. Traffic is detected on the 5 GHz low band WiFi radio.
Note: For information about troubleshooting with the LEDs, see Troubleshoot with the
LEDs on page 231.
Back panel
The back panel of the access point provides a DC power connector, two LAN ports, and
a Reset button.
User Manual15Hardware Overview
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Figure 2. Back panel
Viewed from left to right, the back panel contains the following components:
1. Reset button. Press the Reset button for about 2 seconds to reboot the access point
or for more than 10 seconds to reset the access point to factory default settings. If
you added the access point to a NETGEAR Insight network location, you must first
use the Insight app or Insight Cloud portal to remove the access point from your
Insight network location before the factory default settings function of the Reset
button is available. For more information, see Use the Reset button to reset the
access point on page 190.
2. LAN 2 port. One Gigabit Ethernet RJ-45 LAN port. Use the LAN 2 port to connect
the access point to the same switch as the LAN 1 port for a link aggregation (LAG)
connection. The switch must be capable of supporting a LAG connection, which you
must configure on the switch. By default, LAG capability is disabled on the access
point, but you can enable it. For more information, see Enable link aggregation for
the LAN 2 port on page 165.
3. LAN 1 port. One Gigabit Ethernet RJ-45 LAN port that can accept PoE+ power. Use
the LAN 1 port to connect the access point to a switch or PoE+ switch that is
connected to a network router with an Internet connection. You can also use the
LAN 1 port to connect the access point to a computer for initial configuration. If you
use PoE power, the access point requires 802.3at (PoE+) input. For optimal
functioning, make sure that you use an 802.3at (PoE+) switch and not an 802.3af
(PoE) switch.
User Manual16Hardware Overview
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Note: If you install the access point as a standalone access point or as a root access
point, make sure that you use LAN port 1 on the access point for the Ethernet
connection to your network. Do not use another port for this purpose. For example,
connect LAN port 1 to a switch that is connected to your router or Internet gateway.
By default, LAN port 1 functions in trunk mode as an uplink.
Note: The LAN 1 port is a PoE+ PD port that you can connect to a PoE+ switch or
non-PoE switch. (The LAN 2 port is a non-PoE port.)
4. DC power connector. If you do not use a PoE connection, connect a power adapter
to the DC power connector. The access point requires 12V, 2.5A input.
Model WAC540 comes without a power adapter but you can order a power adapter
as an option.
Model WAC540PA comes with a power adapter.
For more information about the LAN port connection, see Set up and connect the access
point to your network on page 22.
Product label
The product label on the bottom panel of the access point shows the serial number,
MAC address, default WiFi network name (SSID), network key (password), and default
login information of the access point.
Figure 3. Product label
User Manual17Hardware Overview
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Safety instructions and warnings for an indoor access point
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
This product is designed for indoor use only in a temperature-controlled and
•
humidity-controlled environment. Note the following:
-
For more information about the environment in which this product must operate,
see the environmental specifications in the appendix or the data sheet.
-
If you want to connect the product over an Ethernet cable to a device located
outdoors, the outdoor device must be properly grounded and surge protected,
and you must install an Ethernet surge protector inline between the indoor
product and the outdoor device. Failure to do so can damage the product.
-
Before connecting the product to outdoor cables or wired outdoor devices, see
https://kb.netgear.com/000057103 for additional safety and warranty information.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
Do not service the product except as explained in your product documentation.
•
Some devices should never be opened.
If any of the following conditions occur, unplug the product from its power source,
•
and then replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
adapter plug, or PoE Ethernet cable is damaged.
-
An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-
The product does not operate correctly when you follow the operating
instructions.
Keep the product away from radiators and heat sources. Also, do not block cooling
•
vents.
User Manual18Hardware Overview
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Do not spill food or liquids on your product components, and never operate the
•
product in a wet environment. If the product gets wet, see the appropriate section
in your troubleshooting guide, or contact your trained service provider.
Do not push any objects into the openings of your product. Doing so can cause fire
•
or electric shock by shorting out interior components.
Use the product only with approved equipment.
•
If applicable to your product, allow the product to cool before removing covers or
•
touching internal components.
Be sure that devices that are attached over Ethernet cables are electrically rated to
•
operate with the power available in your location.
Depending on your product, use only the supplied power adapter or an Ethernet
•
cable that provides PoE.
If your product uses a power adapter:
-
If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-
The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
To help prevent electric shock, plug any system and peripheral power cables into
•
properly grounded power outlets.
If applicable to your product, the peripheral power cables are equipped with
•
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
Observe extension cable and power strip ratings. Make sure that the total ampere
•
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
To help protect your system from sudden, transient increases and decreases in
•
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
Position system cables, power adapter cables, and PoE Ethernet cables carefully.
•
Route cables so that they cannot be stepped on or tripped over. Be sure that nothing
rests on any cables.
Do not modify power adapters, power adapter cables, or plugs. Consult a licensed
•
electrician or your power company for site modifications.
Always follow your local and national wiring rules.
•
User Manual19Hardware Overview
2
Install the Access Point in Your Network and Access It for Initial Configuration
This chapter describes how you can install and access the access point in your network.
The chapter contains the following sections:
• Position your access point
• Set up and connect the access point to your network
• Connect to the access point for initial configuration
• Log in to the access point after initial setup
20
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Position your access point
Before you install your access point as described in the mounting installation guide,
consider how you will position the access point.
The access point lets you access your network anywhere within the operating range of
your WiFi network. However, the operating distance or range of your WiFi connection
can vary significantly depending on the physical placement of your access point. For
example, the thickness and number of walls the WiFi signal passes through can limit
the range.
Additionally, other WiFi devices in and around your home might affect your access
point’s signal. WiFi devices can be other access point, routers, repeaters, WiFi range
extenders, and any other devices that emit WiFi signals for network access.
Position your access point according to the following guidelines:
Place your access point near the center of the area where your computers and other
•
devices operate and within line of sight to your WiFi devices.
If you use a power adapter, make sure that the access point is within reach of an AC
•
power outlet.
Place the access point in an elevated location, minimizing the number walls and
•
ceilings between the access point and your other devices.
Place the access point away from electrical devices such as these:
•
-
Ceiling fans
- Home security systems
- Microwaves
- Computers
-
Base of a cordless phone
- 2.4 GHz and 5.8 GHz cordless phones
Place the access point away from large metal surfaces, large glass surfaces, insulated
•
walls, and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
Network and Access It for Initial
Configuration
User Manual21Install the Access Point in Your
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
If you are using adjacent access points, use different radio frequency channels to reduce
interference.
Set up and connect the access point to your network
The access point is intended to function as a WiFi access point point in your existing
network.
The following sections describe how you can connect the access point to your network:
Set up the access point with a PoE network connection on page 22
•
Set up the access point with a non-PoE network connection on page 23
•
To set up your access point, follow the procedure in one of these sections.
Set up the access point with a PoE network connection
You can connect the access point to a Power over Ethernet plus (PoE+) switch in your
network. The switch must be connected to a network router that is connected to the
Internet. If you use a PoE+ connection, the access point does not require a power
adapter.
WiFi clients can connect to the access point and access your network and the Internet.
Figure 4. Set up the access point with a PoE+ connection to your network
Network and Access It for Initial
Configuration
User Manual22Install the Access Point in Your
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
To set up the access point with a PoE connection to your network:
1. Connect an Ethernet cable to the LAN 1 port on the access point.
This is the LAN port next to the DC power connector. Use LAN port 1 for the Ethernet
connection to your network. By default, LAN port 1 functions in trunk mode as an
uplink.
2.
Connect the other end of the Ethernet cable to a PoE+ port on a PoE+ switch that
is connected to your network and to the Internet.
The access point requires 802.3at (PoE+) input. For optimal functioning, make sure
that you use an 802.3at (PoE+) switch and not an 802.3af (PoE) switch.
The Power/Cloud LED lights solid amber. After about one minute, if the access point
is connected to a DHCP server, the Power/Cloud LED turns solid green and the
access point is ready for you to perform the initial configuration.
For information about accessing the access point for initial configuration, see Connect
to the access point for initial configuration on page 24.
Set up the access point with a non-PoE network connection
You can connect the access point to a regular switch, that is, a non–Power over Ethernet
switch in your network. The switch must be connected to a network router that is
connected to the Internet. If you use a regular switch, the access point requires a power
adapter, which is an option that you can purchase for model WAC540. (Model
WAC540PA comes with a A DC power adapter.)
WiFi clients can connect to the access point and access your network and the Internet.
Figure 5. Set up the access point with a connection to your network
Network and Access It for Initial
Configuration
User Manual23Install the Access Point in Your
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
To set up the access point with a non-PoE connection to your network:
1. Connect an Ethernet cable to the LAN 1 port on the access point.
This is the LAN port next to the DC power connector. Use LAN port 1 for the Ethernet
connection to your network. By default, LAN port 1 functions in trunk mode as an
uplink.
2.
Connect the other end of the Ethernet cable to a switch that is connected to your
network and to the Internet.
3. Connect the power adapter to the access point and plug it into an electrical outlet.
The Power/Cloud LED lights solid amber. After about one minute, if the access point
is connected to a DHCP server, the Power/Cloud LED turns solid green and the
access point is ready for you to perform the initial configuration.
For information about accessing the access point for initial configuration, see Connect
to the access point for initial configuration on page 24.
Connect to the access point for initial configuration
After you set up the access point, you can use several methods to connect to it for initial
configuration.
You can connect to the access point by using the NETGEAR Insight app on an iOS or
Android mobile device, by accessing the Insight Cloud portal, or by using the local
browser interface. You cannot use Insight access with the local browser interface. These
types of access are mutually exclusive.
The Insight app and the Insight Cloud portal provide ease of access and let you configure
most features that are available on the access point. The local browser interface lets
you configure all features that are available on the access point.
If you use the Insight app or the Insight Cloud portal to connect to the access point, see
one of the following sections:
Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile
•
device on page 25
Connect over the Internet using the NETGEAR Insight Cloud portal on page 26
•
Network and Access It for Initial
Configuration
User Manual24Install the Access Point in Your
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
If you use the local browser interface to connect to the access point, follow the procedure
in one of these sections:
Connect over WiFi using a WiFi-enabled computer or mobile device on page 28
•
Connect over Ethernet using a computer connected to the same network on page
•
32
Connect over Ethernet using a directly connected computer on page 36
•
Note: If your network does not include a DHCP server (or a router that functions as a
DHCP server) and you do not perform the initial configuration of the access point as
described in one of these sections, you can connect only two clients to the access point
and the access point can provide an IP address to only two clients. To prevent this
situation, make sure that you perform the initial configuration of the access point.
Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device
You can install the NETGEAR Insight app on an iOS or Android mobile device and set
up the access point (and perform many other tasks as well).
IMPORTANT: If you add the access point to a NETGEAR Insight network location and
manage the access point through the Insight app or Insight Cloud portal, the admin
password for the access point changes. That is, the Insight network password for that
location replaces the admin password. To access the local browser interface, you must
then enter the Insight network password and not the admin password. If you later decide
to remove the access point from the Insight network location or change the management
mode to Web-browser mode (see Change the management mode to NETGEAR Insight
or Web-browser on page 170), you must continue to use the Insight network password
to access the local browser interface until you manually change the admin password
on the access point.
For more information about the Insight app, visit insight.netgear.com and see the
NETGEAR knowledge base at netgear.com/support/product/insight.aspx.
Network and Access It for Initial
Configuration
User Manual25Install the Access Point in Your
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
To connect to the access point over WiFi using an iOS or Android mobile device:
1.
On your iOS or Android mobile device, go to the app store, search for NETGEAR
Insight, and download the Insight app.
2.
Connect your mobile device to the WiFi network of access point.
The default SSID is on the access point label on the bottom of the access point and
is shown in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six
hexadecimal digits of the access point’s MAC address. The default password is
sharedsecret.
3. Open the Insight app.
4.
If you did not set up a NETGEAR account, tap Create NETGEAR Account and follow
the onscreen instructions.
5.
Enter the email address and password for your account and tap LOG IN.
After you log in to your account, the IP address of the access point displays in the
device list.
6.
Write down the access point IP address and save it for later use.
7.
To use the Insight app to configure and manage the access point, tap the access
point and follow the prompts to register the access point and add it to an Insight
network location.
Connect over the Internet using the NETGEAR Insight Cloud portal
The Insight Cloud portal is available for Insight Premium or Insight Pro subscribers. To
use the NETGEAR Insight Cloud portal to configure and manage the access point, the
access point must already be connected to the Internet.
Network and Access It for Initial
Configuration
User Manual26Install the Access Point in Your
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
IMPORTANT: If you add the access point to a NETGEAR Insight network location and
manage the access point through the Insight app or Insight Cloud portal, the admin
password for the access point changes. That is, after you add the access point to an
Insight network location, the Insight network password for that location replaces the
admin password. To access the local browser interface, you must then enter the Insight
network password and not the admin password. If you later decide to remove the access
point from the Insight network location or change the management mode to
Web-browser mode (see Change the management mode to NETGEAR Insight or
Web-browser on page 170), you must continue to use the Insight network password to
access the local browser interface until you manually change the admin password on
the access point.
For more information about the Insight Cloud portal and the configuration and
management options that are available through the Insight Cloud portal, visit
insight.netgear.com and see the NETGEAR knowledge base at
netgear.com/support/product/insight.aspx.
To connect to the access point over the Internet through the Insight Cloud portal:
1. Visit insight.netgear.com.
The NETGEAR Account Login page displays.
2. Enter your Insight email address and password.
If you do not own an Insight account, you can create one.
3. Click the Login button.
You can now add the access point to an Insight network location so that you configure
and manage the access point.
Network and Access It for Initial
Configuration
User Manual27Install the Access Point in Your
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Connect over WiFi using a WiFi-enabled computer or mobile device
This section describes how to connect to the access point for the first time over WiFi
using a WiFi-enabled computer or mobile device (without using the NETGEAR Insight
app).
To connect to the access point over WiFi using a WiFi-enabled computer or mobile
device:
1.
From your computer or mobile device, connect over WiFi to the access point’s default
WiFi network.
The default SSID is on the access point label on the bottom of the access point and
is shown in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six
hexadecimal digits of the access point’s MAC address. The default password is
sharedsecret.
2. On the computer or mobile device, open a web browser and, in the address bar,
enter www.routerlogin.net (or www.aplogin.net).
Note: You can use www.routerlogin.net (and www.aplogin.net) only during initial
setup of the access point.
The Day Zero Easy Setup page displays.
3.
If your browser does not open the Day Zero Easy Setup page but displays a security
message and does not let you proceed, do one of the following:
Google Chrome. If Google Chrome displays a Your connection is not private
•
message, click the ADVANCED link. Then, click the Proceed to x.x.x.x (unsafe)
link, in which x.x.x.x represents the IP address of the switch.
Apple Safari. If Apple Safari displays a This connection is not private message,
•
click the Show Details button. Then, click the visit this website link. If a warning
pop-up window opens, click the Visit Website button. If another pop-up window
opens to let you confirm changes to your certificate trust settings, enter your Mac
user name and password and click the Update Setting button.
Mozilla Firefox. If Mozilla Firefox displays a Your connection is not secure
•
message, click the ADVANCED button. Then, click the Add Exception button.
In the pop-up window that opens, click the Confirm Security Exception button.
Microsoft Internet Explore. If Microsoft Internet Explorer displays a There is a
•
problem with this website’s security certificate message, click the Continue to
this website (not recommended) link.
Network and Access It for Initial
Configuration
User Manual28Install the Access Point in Your
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
Microsoft Edge. If Microsoft Edge displays a There is a problem with this website’s
•
security certificate message or a similar warning, select Details > Go on to the
webpage.
In the address bar, www.routerlogin.net (or www.aplogin.net) is replaced by the IP
address that is assigned to the access point by the DHCP server in your network.
4.
Write down the IP address of the access point.
5. Select the Web-browser radio button.
Note: After you save the basic settings that are shown on the page, the Day Zero
Easy Setup page no longer displays when you log in. Instead, a login window opens.
After you log in, the Dashboard page displays.
6.
Enter the settings that are described in the following table.
User Manual29Install the Access Point in Your
Network and Access It for Initial
Configuration
Insight Managed Smart Cloud Wireless Access Point AC3000 WAC540 User Manual
DescriptionSetting
Country/Region
Time Zone
DHCP Client
AP Name
From the menu, select the country and region in which the access point is operating.
Note: Make sure that the country is set to the location where the device is operating. You
are responsible for complying with the local, regional, and national regulations that are
set for channels, power levels, and frequency ranges.
Note: It might not be legal to operate the access point in a region other than the regions
listed in the menu. If your country or region is not listed, check with your local government
agency.
From the menu, select the time zone for the country and region in which the access point
is operating.
By default, the DHCP client of the access point allows the access point to receive an IP
address from a DHCP server (or router that functions as a DHCP server) in your network.
To set up the access point with a static (fixed) IP address, do the following:
a. Select the Disable radio button.
Additional fields display.
b. Specify the IP address, IP subnet mask, IP address of the default gateway, and IP address
of the DNS server.
As an option, enter a new system name for the access point. The name must contain
alphanumeric characters, must contain at least one alphabetical character, cannot be
longer than 15 characters, and can contain hyphens but cannot start or end with a hyphen.
By default, the system name is Netgearxxxxxx, in which xxxxxx represents the last six
hexadecimal digits of the access point’s MAC address.
AP Login New
Password
Password
SSID
Enter a new admin password. This is the password that you must use to log in to the access
point’s local browser interface. (It is not the password that you use for WiFi access.)
The password must be 8 to 63 characters in length and must contain at least one uppercase
letter, one lowercase letter, and one number. The following special characters are allowed:
! @ # $ % ^ & * ( )
Write down and save the password for future use.
Enter exactly the same password that you entered in the AP Login New Password field.Confirm New
You cannot use the default SSID for regular operation (the default SSID is for setup only).
Enter a new name with a maximum of 32 characters. You can use a combination of
alphanumeric and special characters, except for quotation marks (") and a backslash (\).
Network and Access It for Initial
Configuration
User Manual30Install the Access Point in Your
Loading...