Netgear GC752XP Installation Manual
Hardware Installation Guide
Insight Managed 28-Port and 52-Port
Gigabit Ethernet Smart Cloud Switch with
2 SFP 1G & 2 SFP+ 10G Fiber Ports
(PoE+ on Models GC728XP and GC752XP)
Models
GC728X
GC728XP
GC752X
GC752XP
NETGEAR, Inc.
350 E. Plumeria DriveApril 2020
San Jose, CA 95134, USA202-11955-02
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
April 2020202-11955-02
We revised Overview on page 7.
We revised Safety instructions and warnings on page 10.
We changedthe Ethernet cable to a flat Ethernet cable in Step 3: Unpack
the switch on page 30.
We made other minor changes.
First publication.October 2018202-11955-01
2
Contents
Chapter 1 Introduction
Overview................................................................................................7
Features.................................................................................................8
Safety instructions and warnings......................................................10
Chapter 2 Hardware Overview
Hardware description........................................................................14
Front panel models GC728X and GC728XP..............................14
Front panel models GC752X and GC752XP..............................15
Status LEDs.....................................................................................16
Back panel.......................................................................................18
Switch hardware interfaces...............................................................19
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity..19
SFP and SFP+ ports for fiber connectivity...................................20
USB port..........................................................................................20
Console port...................................................................................21
Multi-function Reset button..........................................................21
Chapter 3 Applications
Aggregation and backbone switching............................................23
PoE overview.......................................................................................25
Aggregation and backbone switching with PoE............................26
Chapter 4 Installation
Step 1: Prepare the site......................................................................29
Step 2: Protect against electrostatic discharge..............................29
Step 3: Unpack the switch.................................................................30
Step 4: Install the switch....................................................................31
Install the switch in a rack..............................................................31
Install the switch on a flat surface.................................................32
Optional Step 5: Install SFP transceiver modules...........................32
Step 6: Connect devices to the switch.............................................33
Step 7: Check the installation...........................................................34
Step 8: Apply power and check the LEDs.......................................34
Step 9: Manage the switch................................................................35
3
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Chapter 5 Troubleshooting
Troubleshooting chart.......................................................................37
PoE troubleshooting suggestions....................................................38
Additional troubleshooting suggestions.........................................38
4
1
Introduction
This hardware installation guide is for the following NETGEAR switch models:
Insight Managed 28-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP 1G & 2
•
SFP+ 10G Fiber Ports, Model GC728X
Insight Managed 28-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP 1G
•
& 2 SFP+ 10G Fiber Ports, 390W PoE, Model GC728XP
Insight Managed 52-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP 1G & 2
•
SFP+ 10G Fiber Ports, Model GC752X
Insight Managed 52-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP 1G
•
& 2 SFP+ 10G Fiber Ports, 505W PoE, Model GC752XP
The switch provides 24 or 48 Gigabit Ethernet RJ-45 copper ports, 2 dedicated Gigabit
SFP fiber ports, and 2 dedicated 10G SFP+ fiber ports.
Models GC728XP and GC752XP support Power over Ethernet Plus (PoE+) on all 24 or
48 RJ-45 copper ports so that you can let the switch provide power to PoE-capable
devices such as WiFi access points, VoIP phones, and IP security cameras. These models
can supply up to 30W PoE (IEEE 802.3at) to each port. Model GC728XP provides a
maximum PoE power budget of 390W across all active PoE+ ports. Model GC752XP
provides a maximum PoE power budget of 505W across all active PoE+ ports.
This hardware installation guide complements the installation guide that came with your
switch.
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support.
5
Note: For technical specifications on the GC728X and GC728XP, visit
http://www.netgear.com/gc728X and see the data sheet under the Resources tab. For
technical specifications on the GC752X and GC752XP, visit
http://www.netgear.com/gc752X and see the data sheet under the Resources tab. For
switch documentation, visit netgear.com/support/download.
6
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Overview
The switch provides 24 or 48 Gigabit Ethernet copper ports, 2 dedicated Gigabit SFP
fiber ports, and 2 dedicated 10G SFP+ fiber ports. All copper ports use RJ-45 connectors.
The SFP ports require a standard small form-factor pluggable (SFP) gigabit interface
converter (GBIC, also referred to as a transceiver module), which is sold separately from
the switch. The switch integrates full-duplex, nonblocking switch fabric that provides
full-wire speed for all packet sizes.
The PoE+ models supports PoE on all copper ports with a maximum PoE power budget
of 390W (model GC728XP) or 505W (model GC752XP) across all active PoE+ ports.
Note: For information about application examples, see Applications on page 22.
The switch provides management options that let you discover the switch on the network
and configure, monitor, and control the switch:
NETGEAR Insight app. Using the NETGEAR Insight app, you can discover the switch
•
on the network and add the switch to the NETGEAR Insight app so that you can set
up the switch in the network and manage and monitor the switch remotely from your
mobile device. You can choose from four methods to add the switch to the NETGEAR
Insight app: You can scan your network for the switch, scan the QR code or the
barcode of the switch, or type in the serial number of the switch. For more information,
see the NETGEAR knowledge base articles at netgear.com/support.
Insight Cloud portal. Using the NETGEAR Insight Cloud portal, you can set up the
•
switch in the network, perform advanced remote management, monitor the switch,
analyze the switch and network usage, and, if necessary, troubleshoot the switch
and the network. The Insight Cloud portal is available to Insight Premium and Insight
Pro subscribers. A free trial of Insight Premium is available for new customers.
Local browser user interface (UI). By default, the management mode of the switch
•
is set to NETGEAR Insight. With this setting you can manage the switch using the
Insight app or the Insight Cloud portal. For complex tasks such as integrating with
an existing network of devices that are not managed through Insight, and for
debugging purposes, you can use the local browser UI to change the management
mode of the switch to Direct Connect Web-browser Interface (Local LAN Only). In
this mode, you can change the settings of the specific switch, but we recommend
that you do not use this mode to change settings that are Insight manageable because
they will not be synchronized with Insight or to the network location and other devices
to which you assigned the switch.
Hardware Installation Guide7Introduction
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Note: Changes to Insight-manageable settings from the local browser UI might also
create conflicts with the rest of the Insight-managed network to which the device is
connected. While you manage the switch with the local browser UI, you cannot use
the Insight app or Insight Cloud portal. To reenable management of the device
remotely or through the cloud, you can return the management mode to NETGEAR
Insight at any time so that you can manage the switch with the Insight app or Insight
Cloud portal.
For more information about the local browser UI, see the user manual, which you
can download from netgear.com/support/download.
Note: The switch is designed for management by NETGEAR Insight: You can use
the NETGEAR Insight app on your mobile device or the Insight Cloud portal from a
web browser on your Windows-based computer, Mac, or tablet. By default, the local
browser UI is disabled and you cannot use it while the switch is managed by NETGEAR
Insight.
You can install the switch freestanding (on a desktop) or in a standard 19-inch rack,
using the included rack-mount kit. The switch is IEEE compliant and offers low latency.
All ports can automatically negotiate to the highest speed, which makes the switch very
suitable for a mixed environment with Gigabit Ethernet and Fast Ethernet.
For Gigabit Ethernet connections, use Category 5e (Cat 5e) or higher-rated Ethernet
cables terminated with RJ-45 connectors.
Features
The switch includes the following key hardware features:
Twenty-four (models GC728X and GC728XP) or forty-eight (models GC752X and
•
GC752XP) Gigabit Ethernet ports.
Two dedicated Gigabit SFP fiber ports.
•
Two dedicated 10G SFP+ fiber ports.
•
One USB port (for configuration files, firmware updates, and debug logs).
•
One micro USB console and debug port. (Use this port only as directed and assisted
•
by technical support.)
PoE+ on copper ports (models GC728XP and GC752XP):
•
-
Twenty-four (model GC728XP) or forty-eight (model GC752XP) ports PoE+ (IEEE
802.3at)
-
Total PoE power budget of 390W (model GC728XP) or 505W (model GC752XP)
Hardware Installation Guide8Introduction
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
MAC table size of 16K entries.
•
Switch fabric full-duplex nonblocking.
•
Includes the following mounting hardware:
•
-
Four rubber footpads for tabletop installation
-
Rack-mount kit (brackets and screws) for rack installation
Full NETGEAR Smart Managed Pro Switch features and functionality.
•
Full compatibility with IEEE standards:
•
- IEEE 802.3 Ethernet
- IEEE 802.3u 100BASE-T
- IEEE 802.3ab 1000BASE-T
- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX
- IEEE 802.3ae 10-Gigabit Ethernet Over Fiber (10GBASE-SR, 10GBASE-LR,
10GBASE-LRM, 10GBASE-ER, 10GBASE-LX4)
- IEEE 802.3aq 10-Gigabit over Fiber (10GBASE-LRM)
- IEEE 802.1Q VLAN tagging
-
IEEE 802.3x Full-duplex flow control
- IEEE 802.3ad Link aggregation (LAG with LACP)
- IEEE 802.1ab LLDP
-
IEEE 802.1p Class of Service (QoS)
- IEEE 802.1D Spanning Tree Protocol (STP)
- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)
- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
- IEEE 802.1x RADIUS network access control
-
IEEE 802.3az Energy Efficient Ethernet (EEE)
-
IEEE 802.3af (PoE) (models GC728XP and GC752XP)
- IEEE 802.3at (PoE+) (models GC728XP and GC752XP)
AutoSensing and autonegotiating capabilities for all ports.
•
Auto Uplink™ technology is supported on all ports.
•
Automatic address-learning function to build the packet-forwarding information
•
table. The table contains up to 16K Media Access Control (MAC) addresses.
Hardware Installation Guide9Introduction
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Store-and-forward transmission to remove bad packets from the network.
•
Active flow control to minimize packet loss and frame drops.
•
Half-duplex backpressure control.
•
Per-port status LEDs and system status LEDs:
•
- System Power LED
- Cloud Connection LED
- PoE Max or Fault LED (models GC728XP and GC752XP)
- Fan LED
-
Per-port link, speed, and activity LED for copper ports
-
Per-port PoE status LED for copper ports (models GC728XP and GC752XP)
-
Per-port link and activity LED for SFP and SFP+ fiber ports
NETGEAR green power-saving features:
•
-
Energy efficiency mode that fully conforms to the IEEE 802.3az standard
- Per-port automatic change to a lower power mode when the port link is down
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
This product is designed for indoor use only in a temperature-controlled and
•
humidity-controlled environment. For more information, see the environmental
specifications in the appendix or the data sheet.
Any device that is located outdoors and connected to this product must be properly
grounded and surge protected.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
Hardware Installation Guide10Introduction
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Observe and follow service markings:
•
- Do not service any product except as explained in your system documentation.
Some devices should never be opened.
-
If applicable to your device, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
If any of the following conditions occur, unplug the product from the electrical outlet
•
and replace the part or contact your trained service provider:
- Depending on your device, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-
An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-
The product does not operate correctly when you follow the operating
instructions.
Keep your system away from radiators and heat sources. Also, do not block cooling
•
vents.
Do not spill food or liquids on your system components, and never operate the
•
product in a wet environment. If the system gets wet, see the appropriate section in
your troubleshooting guide, or contact your trained service provider.
Do not push any objects into the openings of your system. Doing so can cause fire
•
or electric shock by shorting out interior components.
Use the product only with approved equipment.
•
If applicable to your device, allow the product to cool before removing covers or
•
touching internal components.
Operate the product only from the type of external power source indicated on the
•
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
To avoid damaging your system, if your device uses a power supply with a voltage
•
selector, be sure that the selector is set to match the power at your location:
-
115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-
230V, 50 Hz in most of Europe, the Middle East, and the Far East
Hardware Installation Guide11Introduction
Insight Managed 28-Port and 52-Port Gigabit Ethernet (PoE+) Smart Cloud Switch
Be sure that attached devices are electrically rated to operate with the power available
•
in your location.
Depending on your device, use only a supplied power adapter or approved power
•
cable:
If your device uses a power adapter:
-
If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-
The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your device uses a power cable:
-
If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-
The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
To help prevent electric shock, plug the system and peripheral power cables into
•
properly grounded electrical outlets.
If applicable to your device, the peripheral power cables are equipped with
•
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
Observe extension cable and power strip ratings. Make sure that the total ampere
•
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
To help protect your system from sudden, transient increases and decreases in
•
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
Position system cables, power adapter cables, or power cables carefully. Route
•
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
Do not modify power adapters, power adapter cables, power cables or plugs. Consult
•
a licensed electrician or your power company for site modifications.
Always follow your local and national wiring rules.
•
Hardware Installation Guide12Introduction
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