Netgear EAX80 User Manual
User Manual
Nighthawk AX8 8-Stream WiFi 6 Mesh
Extender
Model EAX80
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2019
San Jose, CA 95134, USA202-11975-01
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Support
Thank you for purchasing this NETGEAR product.
You can visit https://www.netgear.com/support/ to register your product, get help
access the latest downloads and user manuals, and join our community. We recommend
that you use only official NETGEAR support resources.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Compliance and Conformity
For regulatory compliance information, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
2
Contents
Chapter 1 Overview
Unpack Your Extender.........................................................................7
LEDs........................................................................................................8
Back Panel...........................................................................................10
System Requirements........................................................................11
How the Extender Works...................................................................11
Chapter 2 Get Started
Install the WiFi Extender....................................................................13
Place the Extender and Apply Power..........................................13
Connect to an Existing WiFi Network..........................................13
Connect with the Nighthawk app............................................13
Connect With WPS....................................................................14
Connect With the NETGEAR Installation Assistant...............16
Use the Extender in Access Point Mode..........................................17
Connect a Device to the Extender Network....................................18
Connect a Device to the Extender Network Using WiFi...........18
Connect a Device to the Extender Network Using WPS...........19
Log In to the Extender After Installation..........................................19
Run Smart Setup Installation.............................................................20
Chapter 3 Extender Network Settings
Enable or disable One WiFi Name...................................................22
Enable or disable smart connect......................................................23
View connected devices....................................................................24
View WiFi settings...............................................................................25
Change the WiFi network name.......................................................26
Turn off the SSID broadcast to create a hidden network..............27
Disable or enable the WiFi radios....................................................28
Change the WiFi speed.....................................................................29
Use WPS to add a computer to the extender’s WiFi network.......30
Use WPS with the push button method......................................30
Use WPS with the PIN method.....................................................32
Deny access to a computer or WiFi device.....................................33
Set up an access schedule.................................................................34
Change the extender’s device name...............................................35
3
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Set up the extender to use a static IP address................................36
Configure a router with advanced MAC settings to work with your
extender...............................................................................................37
Chapter 4 Maintain and monitor the extender
Change the extender login user name and password..................40
Turn password protection off and on..............................................41
Recover a forgotten user name or password..................................42
Automatically adjust for daylight saving time.................................43
Manually set the extender clock.......................................................43
Back up and manage the extender configuration..........................44
Back up the configuration settings...................................................45
Restore the configuration settings...................................................47
Return the extender to its factory default settings.........................48
Use the Reset button.....................................................................48
Log in and reset the extender to factory settings......................48
Update the extender firmware..........................................................49
Check for new firmware and update the extender....................49
Manually upload firmware to the extender................................50
Restart the extender from the extender web interface..................52
Turn the LEDs On or Off....................................................................53
Adjust the WiFi coverage..................................................................54
Chapter 5 Share USB Storage Devices Attached to the Extender
USB Device Requirements.................................................................56
Connect a USB Storage Device to the Extender............................56
Access a Storage Device Connected to the Extender From a
Windows Computer...........................................................................57
Map a USB Device to a Windows Network Drive...........................57
Access a Storage Device That Is Connected to the Extender From
a Mac....................................................................................................58
Turn the USB Port Off and On...........................................................59
Add a Network Folder on a USB Storage Device...........................60
Password protect a folder on a USB storage device......................61
Change the Network or Device Name.............................................62
Chapter 6 Use the Extender as a Media Server
Specify ReadyDLNA Media Server Settings....................................64
Set Up the Extender to Work With TiVo..........................................65
Chapter 7 FAQs and troubleshooting
FAQs.....................................................................................................68
Find the Extender’s IP address..........................................................69
Cannot Connect to the Extender......................................................70
4
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Cannot Join a WiFi Network and Receive an Error Message.......70
Cannot Access mywifiext.net............................................................71
Chapter 8 Supplemental Information
Factory Default Settings.....................................................................74
Technical and Environmental Specifications..................................75
5
1
Overview
The WiFi Range Extender boosts your existing network range and speed, delivering
tri-band WiFi.
This chapter covers the following topics:
• Unpack Your Extender
• LEDs
• Back Panel
• System Requirements
• How the Extender Works
Note: For more information about the topics covered in this manual, visit the support
website at support.netgear.com.
6
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Unpack Your Extender
Your package contains an extender and power adapter.
Figure 1. Extender package contents
User Manual7Overview
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
LEDs
The following table describes the LEDs.
Figure 2. Front panel
Table 1. LED descriptions
DescriptionLED
Power LED
Router Link LED
•
•
•
•
This LED indicates the WiFi connection between the extender and the router.
•
•
•
•
Slow blinking white. The extender is booting, or the extender is resetting
to its factory default settings.
Solid white. The extender is powered on.
Fast blinking white. The firmware is corrupted.
Off. The extender is powered off.
Solid white. Best connection.
Solid amber. Good connection.
Solid red. Poor connection.
Off. No connection.
User Manual8Overview
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Table 1. LED descriptions (Continued)
DescriptionLED
2.4 GHz LED
5 GHz LED
USB LED
Ethernet 1–4 LEDs
Solid white. The extender’s 2.4 GHz WiFi radio is operating.
•
Off. The extender’s 2.4 GHz WiFi radio is off.
•
Solid white. The extender’s 5 GHz WiFi radio is operating.
•
Off. The extender’s 5 GHz WiFi radio is off.
•
Solid white. A USB device is connected to the USB port.
•
Off. No USB device is connected to the USB port.
•
Solid white. An Ethernet device is connected to an Ethernet port.
•
Off. An Ethernet device is not connected to the extender.
•
WPS LED
Blinking white. A WPS connection is being established.
•
Solid white. The extended network is enabled with WiFi security (either
•
WPA or WPA2 WiFi security).
Off. The extended network is enabled without WiFi security.
•
User Manual9Overview
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Back Panel
The back panel of the extender provides ports, buttons, and a DC power connector.
Figure 3. Back panel
The back panel contains the following components:
Reset button. Pressing this button resets the extender. If the Reset button is pressed
•
for at least seven seconds, the Power LED blinks amber, and the extender returns
to its factory settings.
Ethernet ports. Use the four Gigabit Ethernet RJ-45 LAN ports to connect the
•
extender to LAN devices.
USB 3.0 port. Use this port to connect USB storage devices to the extender.
•
DC power connector. Connect the power adapter that came in the product package
•
to the DC power connector.
Power On/Off button. Press the Power On/Off button to provide power to the
•
extender.
User Manual10Overview
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
System Requirements
You need the following to install your extender:
2.4 GHz or 5 GHz 802.11 a/b/g/n/ac wireless router or gateway
•
Compatible web browser:
•
-
Microsoft Internet Explorer® 8.0 or higher
-
Firefox 2.0 or higher
-
Safari 5.1 or higher
- Google Chrome 25.0 or higher
How the Extender Works
The extender works like a bridge between a WiFi router (or a WiFi access point) and a
WiFi device outside the range of the WiFi router. The extender performs two main jobs:
The extender connects to a working WiFi network.
•
When the extender connects over WiFi to an existing network, it functions as a
network client, similar to how a WiFi device connects to a network.
The extender acts as an access point for WiFi devices.
•
The extender broadcasts its own WiFi network that WiFi devices can join. In its role
as an access point, the extender performs tasks that WiFi routers do, such as
broadcasting its network name (SSID).
The extender must do each of these jobs so that both ends of the bridge are in place.
User Manual11Overview
2
Get Started
This chapter covers the following topics:
• Install the WiFi Extender
• Use the Extender in Access Point Mode
• Connect a Device to the Extender Network
• Log In to the Extender After Installation
• Run Smart Setup Installation
12
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Install the WiFi Extender
Place the extender, apply power, and connect the extender to your existing WiFi network.
Place the Extender and Apply Power
To place the extender and apply power:
1. Place your extender in the same room as your WiFi router.
Proximity to the WiFi router is required only during the initial setup process.
2. Plug the extender into an electrical outlet.
3.
Wait for the Power LED to light solid white.
If the Power LED does not light, press the Power On/Off button on the extender.
Connect to an Existing WiFi Network
To extend the range of your WiFi network, you must connect the extender to your
existing router's WiFi network.
Note: If your router’s WiFi security is set to WPA enterprise or WPA2 enterprise, your
extender can’t connect to your router. You must change your router’s WiFi security
setting.
You can connect your extender to your router's WiFi netowrk using one of these methods:
Connect with the Nighthawk app. The Nighthawk app guides you through the
•
connection process. For more information, see Connect with the Nighthawk app on
page 13.
Connect with WPS. If your router supportsWi-Fi Protected Setup (WPS), use WPS
•
to connect your extender to your router's WiFi network.
For more information, see Connect With WPS on page 14.
Note: WPS does not support WEP network security or a hidden SSID network. If
your router WiFi network uses WEP security or its SSID is hidden, follow the
instructions in Connect With the NETGEAR Installation Assistant on page 16.
Connect with the web browser setup. You can use the extender's web browser
•
setup, called the NETGEAR installation assistant. and For more information, see
Connect With the NETGEAR Installation Assistant on page 16.
Connect with the Nighthawk app
User Manual13Get Started
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
To connect with the Nighthawk app:
1. Download the Nighthawk app on your mobile device.
For more information about the Nighthawk app, visit Nighthawk-app.com.
2. On your mobile device, open the WiFi connection manager, then locate and connect to the
extender network called NETGEAR_EXT.
3. Launch the Nighthawk app.
4. Follow the prompts to connect your extender to your existing router WiFi network.
5. Unplug your extender and move it to a new location.
We recommend that the new location be about halfway between your router and the area with
a poor WiFi signal.
The extender must be within the range of your router WiFi network.
6. Power on your extender.
7. Use the Router Link LED to help you choose a spot where the extender-to-router connection is
optimal.
8. If the Router Link LED doesn’t light white, plug the extender into an outlet closer to the router
and try again.
Keep moving the extender to outlets closer to the router until the Router Link LED lights white.
9. Reconnect your computer or mobile device to the new extended WiFi network.
The following are examples of what your 2.4 and 5 GHz extended WiFi names might look like.
Examples of your existing dual-band router's WiFi names:
2.4 GHz WiFi name. MyWiFiExample
•
5 GHz WiFi name. MyWiFiExample-5G
•
Examples of your new extended WiFi names:
New extended 2.4 GHz WiFi name. MyWiFiExample
•
New extended 5 GHz WiFi name. MyWiFiExample-5G
•
Connect With WPS Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network
without typing the network name and password. For help with the WPS button on your
User Manual14Get Started
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
WPS-enabled device, check the instructions or online help that came with that device.
Some older equipment cannot use WPS.
Note: WPS does not support WEP network security or a hidden SSID network. If your
existing WiFi network uses WEP security or its SSID is hidden, follow the instructions in
Connect With the NETGEAR Installation Assistant on page 16.
To use WPS to connect the extender to your WiFi router:
1. Press the WPS button on the extender until the WPS LED blinks.
2. Within two minutes, press the WPS button on your router.
When the extender connects to your existing WiFi network, the WPS LED on the
extender lights.
If the Router Link LED lights white, the connection between the router and extender
is good. If the Router Link LED lights amber or red, move the extender closer to the
router and try again.
If the Router Link LED lights white, the connection between your router and extender
is good. If the Router Link LED lights amber or red, move the extender closer to the
router and try again.
Note: If your router supports the 5 GHz band and your extender didn’t connect to
that band, repeat the WPS process.
3. Unplug your extender and move it to a new location.
We recommend that the new location be about halfway between your router and
the area with a poor WiFi signal.
The extender must be within the range of your router WiFi network.
4. Power on your extender.
5. Use the Router Link LED to help you choose a spot where the extender-to-router
connection is optimal.
Keep moving the extender to outlets closer to the router until the Router Link LED
lights white.
User Manual15Get Started
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
6.
If the Router Link LED doesn’t light white, plug the extender into an outlet closer to
the router and try again.
Keep moving the extender to outlets closer to the router until the Router Link LED
lights white.
7. Reconnect your computer or mobile device to the new extender WiFi network.
After the setup, the One WiFi Name feature is enabled, which allows your extender
to use the same WiFi network settings as your router.
8. Connect your WiFi-enabled computer or mobile device to the extended network.
Your extender uses the same WiFi network settings as your router for its 2.4 GHz
and 5 GHz extended networks.
For example, if your extender connects to the router’s 2.4 GHz WiFi band, your
extender uses your router’s 2.4 GHz WiFi settings for both its networks:
Existing router 2.4 GHz WiFi network name. MyWiFiExample
•
Existing router 5 GHz WiFi network name. MyWiFiExample-5G
•
New extended 2.4 GHz WiFi network name. MyWiFiExample
•
New extended 5 GHz WiFi network name. MyWiFiExample
•
If your extender connects to the router’s 5 GHz WiFi band, your extender uses your
router’s 5 GHz WiFi settings for both its networks:
Existing router 2.4 GHz WiFi network name. MyWiFiExample
•
Existing router 5 GHz WiFi network name. MyWiFiExample-5G
•
New extended 2.4 GHz WiFi network name. MyWiFiExample-5G
•
New extended 5 GHz WiFi network name. MyWiFiExample-5G
•
Note: Since your router and extended networks sharethe same WiFi network name,
only one WiFi network name is broadcast.
Connect With the NETGEAR Installation Assistant You can use the NETGEAR
installation assistant to connect your extender to your existing WiFi router network. To
use the NETGEAR installation assistant, you must launch a web browser on your computer
or mobile device.
To use the NETGEAR installation assistant to connect the extender to your WiFi
router:
1. On your WiFi-enabled computer or mobile device, open the WiFi connection
manager and locate and connect to the extender network called NETGEAR_EXT.
2. Launch web browser.
User Manual16Get Started
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
3.
Enter http://www.mywifiext.net.
The NETGEAR installation assistant displays.
4. Follow the prompts to connect your extender to your existing router WiFi network.
5. Unplug your extender and move it to a new location.
We recommend that the new location be about halfway between your router and
the area with a poor WiFi signal.
6. Power on your extender.
7. Use the Router Link LED to help you choose a spot where the extender-to-router
connection is optimal.
8.
If the Router Link LED doesn’t light white, plug the extender into an outlet closer to
the router and try again.
Keep moving the extender to outlets closer to the router until the Router Link LED
lights white.
9. Reconnect your computer or mobile device to the new extended WiFi network.
Use the Extender in Access Point Mode
You can use the extender as a WiFi access point, which creates a new WiFi hotspot by
using a wired Ethernet connection.
Figure 4. Extender in access point mode
User Manual17Get Started
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
To use the extender in access point mode:
1. Plug the extender into an electrical outlet.
2.
Wait for the Power LED to light amber and then turn white.
If the Power LED does not light, press the Power On/Off button on the side of the
extender.
3. Connect a computer or mobile device to the extender using a WiFi or Ethernet
connection:
WiFi. On your WiFi-enabled computer or mobile device, open the WiFi connection
•
manager and connect to the extender network called NETGEAR_EXT.
When your WiFi-enabled computer or mobile device is connected to the extender,
the Client LED lights solid white.
Ethernet. Connect the Ethernet cable to the Ethernet port on your computer and
•
extender.
Note: If you want to use an Ethernet connection, you must do this before you
connect your extender to your modem router or router.
4.
Launch a web browser and visit www.mywifiext.net.
The NETGEAR installation assistant displays.
5. Use an Ethernet cable to connect your router to an Ethernet port on the extender.
Note: Do not connect your extender directly to your DSL or cable modem. The
extender does not function as a router. If your network includes a DHCP server, you
can connect the extender to a switch or hub that is connected to the DHCP server.
6.
Return to the NETGEAR installation assistant and follow the prompts to finish setting
up your extender as an access point.
Connect a Device to the Extender Network
After you complete the setup process, you can connect all your devices to the new
extender network using a WiFi or WPS connection.
Connect a Device to the Extender Network Using WiFi
If you enabled the One WiFi Name feature, your extender uses the the same WiFi network
name and password as your router.
User Manual18Get Started
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
To connect to the extender WiFi network:
1. On your WiFi-enabled computer or mobile device, open the WiFi connection
manager that manages your WiFi connections.
The WiFi connection manager scans for WiFi networks in your area.
2. Find and select your extender’s WiFi network name (SSID) and enter your extender’s
WiFi password.
This is the SSID and password that you set up during the installation process. If you
enabled the One WiFi Name feature, use your router’s SSID and password.
Connect a Device to the Extender Network Using WPS
For help with the WPS button on your WPS-enabled device, check the instructions or
online help that came with that device. Some older equipment cannot use WPS.
To connect to the extender using a WPS connection:
1. Press the WPS button on the extender until the WPS LED blinks white.
2. Within two minutes, press the WPS button on your WPS-enabled device.
When the extender connects to your WPS-enabled device, the WPS LED lights solid
white.
Log In to the Extender After Installation
After installation, you can log in to the extender to view or change the extender’s settings.
To log in to the extender:
1.
Launch a web browser from a computer or mobile device that is connected to your
extender network.
2. Log in to your extender:
If you did not enable the One WiFi Name feature, enter www.mywifiext.net in
•
the address field of the browser.
If you enabled the One WiFi Name feature, enter one of the following URLs:
•
-
Windows-based computers. http://mywifiext.local/ or http://mywifiext/
-
Mac computers and iOS devices. http://mywifiext. local
-
Android devices. http://<extender’s IP address> (for example,
http://192.168.1.3)
For more information about how to find your extender’s IP address, see Find
the Extender’s IP address on page 69.
User Manual19Get Started
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Run Smart Setup Installation
You can use Smart Setup to change the extender settings. This is an easy way to connect
the extender to a different router or to change the extender WiFi network name (SSID)
or WiFi password.
To run Smart Setup:
1.
Launch a web browser from a computer or mobile device that is connected to your
extender network.
2. Log in to your extender:
If you did not enable the One WiFi Name feature, enter www.mywifiext.net in
•
the address field of the browser.
If you enabled the One WiFi Name feature, enter one of the following URLs:
•
-
Windows-based computers. http://mywifiext.local/ or http://mywifiext/
-
Mac computers and iOS devices. http://mywifiext. local
-
Android devices. http://<extender’s IP address> (for example,
http://192.168.1.3)
-
For more information about how to find your extender’s IP address, see Find
the Extender’s IP address on page 69.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4. Click the SMART SETUP button.
5. Follow the prompts.
User Manual20Get Started
3
Extender Network Settings
This chapter covers the following topics:
• Enable or disable One WiFi Name
• Enable or disable smart connect
• View connected devices
• View WiFi settings
• Change the WiFi network name
• Turn off the SSID broadcast to create a hidden network
• Disable or enable the WiFi radios
• Change the WiFi speed
• Use WPS to add a computer to the extender’s WiFi network
• Deny access to a computer or WiFi device
• Set up an access schedule
• Change the extender’s device name
• Set up the extender to use a static IP address
• Configure a router with advanced MAC settings to work with your extender
21
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
Enable or disable One WiFi Name
The One WiFi Name feature enables your extender to use the same WiFi network settings
as your router.
If you enabled the One WiFi Name feature, your extender uses the same WiFi network
name and password as your router.
The following is an example of what your WiFi network names might look like if One
WiFi Name is enabled:
Router 2.4 GHz WiFi network name. MyWiFiExample
•
Router 5 GHz WiFi network name. MyWiFiExample-5G
•
Extended 2.4 GHz WiFi network name. MyWiFiExample
•
Extended 5 GHz WiFi network name. MyWiFiExample-5G
•
Note: If you enable the One WiFi Name feaure and your router's 2.4 GHz and 5 GHz
networks use different network names, you cannot enable the Smart Connect feature.
To enable or disable the One WiFi Name feature:
1.
Launch a web browser from a computer or mobile device that is connected to your
extender network.
2. Log in to your extender:
If you did not enable the One WiFi Name feature, enter http://mywifiext.local/
•
in the address field of the browser.
If you enabled the One WiFi Name feature, enter one of the following URLs:
•
-
Windows-based computers. http://mywifiext/ or http://mywifiext.local/
-
Mac computers, iOS devices, and Linux devices. http://mywifiext.local/
-
Android devices. http://<extender’s IP address>/ (for example,
http://192.168.1.3/)
For more information about how to find your extender’s IP address, see Find
the Extender’s IP address on page 69.
A login page displays.
3. Enter your admin user name and password and click the LOG IN button.
The Status page displays.
4.
If your browser displays the Menu icon , click it.
The extender menu displays.
User Manual22Extender Network Settings
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
5. Select Settings > Wireless.
The WiFi Settings page displays.
6.
To enable the One WiFi name feature, select the Yes radio button.
If this is the first time you’re enabling the One WiFi Name feature, you must run the
Smart Setup. Go to the Status page and click the SMART SETUP button to run the
Smart Setup.
7.
To disable the One WiFi Name feature, select the No radio button.
If you disable this feature, you can set a new SSID and password for the extender’s
2.4 GHz and 5 GHz networks in the Network Name (SSID) and WiFi Password
fields on this page.
8. Click the SAVE button.
Your settings are saved.
Enable or disable smart connect
The Smart Connect feature selects the fastest WiFi band for your WiFi devices to connect
to. To enable the Smart Connect feature, your extender's 2.4 GHz and 5 Ghz networks
must use the same network name and password.
Note: If you enabled the One WiFi Name feature and your router's 2.4 GHz and 5 GHz
networks use different network names, you cannot enable Smart Connect. You can only
enable Smart Connect if your extender's 2.4 GHz and 5 GHz WiFi networks use the same
network name.
To enable or disable the Smart Connect feature:
1.
Launch a web browser from a computer or mobile device that is connected to your
extender network.
2. Log in to your extender:
If you did not enable the One WiFi Name feature, enter http://mywifiext.local/
•
in the address field of the browser.
If you enabled the One WiFi Name feature, enter one of the following URLs:
•
-
Windows-based computers. http://mywifiext/ or http://mywifiext.local/
-
Mac computers, iOS devices, and Linux devices. http://mywifiext.local/
-
Android devices. http://<extender’s IP address>/ (for example,
http://192.168.1.3/)
User Manual23Extender Network Settings
Loading...