NETGEAR CG814WH User Manual

NETGEAR CG814WH Wireless Cable Modem Gateway

0

NETGEAR CG814WH

Wireless Cable Modem Gateway

User Guide

COPYRIGHT & TRADEMARKS
Copyright 2002 NETGEAR, All Rights Reserved. Microsoft,
Windows, and the Windows logo are registered trademarks
of Microsoft Corporation. All other trademarks and brand
names are the property of their respective proprietors.

FCC STATEMENT
The NETGEAR CG814WH has been tested and complies
with the specifications for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interface in a
residential installation. This equipment generates, uses, and
can radio frequency energy and, if not installed and used
according to the instructions, may cause harmful interference
to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or
television reception, which is found by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measure:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment of devices

• Connect the equipment to an outlet other than the receiver

• Consult a dealer or an experienced radio/TV technician for

assistance

NETGEAR CG814WH Wireless Cable Modem Gateway

1

Chapter 1: Introduction

Overview

Thank you for purchasing the NETGEAR CG814WH Wireless Cable Modem
Gateway. The NETGEAR CG814WH provides the ideal solution for
connecting your wireless network to a high-speed broadband Internet
connection and a 10/100 Fast Ethernet backbone. Configurable as a DHCP
server for your existing network, the NETGEAR CG814WH acts as the only
externally recognized Internet gateway on your local area network (LAN) and
serve as an Internet NAT firewall against unwanted outside intruders. The
NETGEAR CG814WH can also be configured to filter internal users’ access to
the Internet.

A typical gateway relies on a hub or a switch to share its Internet connection,
but the NETGEAR CG814WH channels this connection through the blazing,
full duplex of its built-in 10/100 4-Port Switch. This cutting-edge combination of
wireless router and switch technology eliminates the need to buy an additional
hub or switch and extends the range of your wireless network. Now your entire
wireless network can enjoy blazing broadband Internet connections supported
by its robust switched backbone. With the dual-function speed and power of
the NETGEAR CG814WH, your network will take off at speeds faster than you
ever imagined possible.

Software Features

DOCSIS Features

l Cable Modem (CM) is 1.0 and 1.1 upgradeable
l Concatenation, Fragmentation, Payload Header suppression, IGMP

and BPI and BPI Plus are supported features for DOCSIS 1.1

l 4/16/32/64/128/256/512/1024 QAM Downstream Receiver
l 2/4/8/16/32/64/128/256 QAM Advanced TDMA Upstream Transmitter
l Both IP and LLC filters are supported
l Sixteen (16) destination address filters and 256 multicast/unicast DA

filters

l Sixteen (16) independent upstream queues for multiple QoS support

USB Features

l OS (Win2K, XP, WinME) supported for USB interface

NETGEAR CG814WH Wireless Cable Modem Gateway

2

Wireless Features

l Supports at least one beacon/DTIM interval of within the range

20-1000κμs

l Supports reception of fragmented packets
l Supports reception of RTS and generation of CTS

Firewall Features

l Stateful Packet Inspection against both Denial of Service and

Distributed Denial of Service attacks and will protect against the
following:

Ø Reassembly attacks
Ø SYN Attack (SYN Flood)
Ø ICMP Flood
Ø Ping of Death Attack
Ø Tear Drop Attack
Ø IP Spoofing Attack
Ø LAND Attack
Ø Jolt
Ø Winnuke Attack (Netbios out-of-bound)
Ø OverDrop
Ø BONK, BOINK
Ø Blind Spoofing
Ø Echo/Chargen
Ø Storm
Ø Smurf Attack
Ø Mime Flood

l De-Militarized Zone (DMZ) which allows a computer on the LAN to

expose all of its ports to the WAN that are not otherwise filtered

l Logged Events which all security incidents will be logged
l Keyword blocking is based on keywords in a URL and can be

specified by the user

NAT Requirements

The implementation of NAT must allow for specific port redirection. Listed
below are applications supported.

NETGEAR CG814WH Wireless Cable Modem Gateway

3

Ø FTP
Ø IRC
Ø H.323
Ø Quake
Ø Blizzard games
Ø Chat ALG
Ø Real Audio/Video
Ø CUSEEME
Ø Netmeeting
Ø MS Games but not with game zone
Ø DIABOLO II
Ø Activision Games
Ø PCAnywhere
Ø SSL
Ø NNTP

l Port Forwarding, incoming traffic that is not part of an existing

connection will be dropped unless the user specifies forwarding of the
server to a host on the LAN

Virtual Private Network (VPN) Feature

l Having the ability to enable or disable PPTP and IPSec pass through

Minimum Requirements

„ One RJ-45 Broadband Internet connection, with a Cable Modem
„ One PC with an installed 10Mbps, 100Mbps, or 10/100 Mbps Ethernet

card (optional)

„ TCP/IP network protocol for each PC
„ UTP network cable with RJ-45 connector
„ Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later.

(5.0 and 4.7, respectively, are strongly recommended.)

„ Windows 95, 98, Millennium, NT 4.0, 2000 or XP

Package Contents

R {1} Cable Modem
R {1} AC Power adapter
R {1} CAT.5 Ethernet cable {RJ-45}

NETGEAR CG814WH Wireless Cable Modem Gateway

5

Chapter 2: Using the NETGEAR CG814WH

All interface and status LEDs are provided on the front panel. The power
connectors, signal connectors, and Restore Factory Defaults/Reboot button
are on the rear panel.

The Restore factory settings Button

Briefly pressing the Reset Button will clear all of the Gateway’s data and
restore the factory defaults. This should be done only if you are experiencing
heavy routing problems, and only after you have exhausted all of the other
troubleshooting options. By resetting the Gateway, you run the risk of creating
conflicts between your PCs’ actual IP Addresses and what the Gateway thinks
their IP Addresses should be. You may be forced to reboot the entire
system(s).
If your Gateway locks up, simply power it down for 5 seconds by removing the
power cable from the Gateway’s Power Port. Leaving the power off for too
long could result in the loss of network connections.

NETGEAR CG814WH Wireless Cable Modem Gateway

6

Chapter 3: Connect the Gateway

Overview

Unlike a simple hub or switch, the Gateway’s setup consists of more than
simply plugging hardware together. You will have to configure your networked
PCs to accept the IP addresses that the Gateway assigns them (if applicable),
and you will also have to configure the Gateway with setting(s) provided by
your Internet Service Provider (ISP).

The installation technician from your ISP should have left the setup
information with you after installing your broadband connection. If not, you can
call your ISP to request the data.

Once you have the setup information you need for your specific type of
Internet connection, you can begin installation and setup of the Gateway.

Connecting Your Hardware Together and Booting Up

1. Before you begin, make sure that all of you hardware is powered off,
including the Gateway, PCs, hubs, and switches.

2. Connect one end of an Ethernet cable to one of the LAN ports (labeled 1, 2,
3, or 4) on the back of the Gateway and the other end to a standard port on
a network device, e.g., a PC, print server, hub, or switch. Repeat the above
step to connect more PCs or network devices to the Gateway.

3. Connect the cable from your ISP to the Cable port on the Gateway’s back
panel.

4. Connect the power-supply cable to the Power port on the rear of the
Gateway, then plug the supplied AC power cable into a power outlet and
power on the NETGEAR CG814WH.

• The Power LED on the front panel will light up green as soon as the
power adapter is connected properly.

• The Diag LED will light up red for a few seconds when the Gateway

NETGEAR CG814WH Wireless Cable Modem Gateway

7

goes through its self-diagnostic test. The LED will turn off when the
self-test is complete.

5. Power on the network devices that connected to the NETGEAR
CG814WH.

The Hardware Installation is complete. Continue to the next page to
configure your PCs with NETGEAR CG814WH.

NETGEAR CG814WH Wireless Cable Modem Gateway

8

Chapter 4: Configure Your PCs

Overview

The instructions in this chapter will help you configure each of your computer
to be able to communicate with the Gateway.

To do this, you need to configure your PC’s network settings to obtain an IP (or
TCP/IP) address automatically (called DHCP). Computers use IP addresses to
communicate with each other across a network or the Internet.

Find out which operating system your computer is running, such as Windows
95, 98, Millennium, NT 4.0, 2000, or XP. You will need to know which operating
system your computer is running. You can find out by clicking the Start button
and then going to the Settings option. Then click Control Panel, and then
double-click the System icon. If your Start menu doesn’t have a Settings
option, you’re running Windows XP. Click the Cancel button when done.

You may need to do this for each computer you are connecting to the
Gateway.

Important: These instructions apply only to Windows 95, 98, Millennium, 2000,
or XP machines. For TCP/IP setup under Windows NT, see your Windows
manual. By default Windows 98, 2000, Me, and XP has TCP/IP installed and
set to obtain an IP address automatically.

The next few pages tell you, step by step, how to configure your network
settings based on the type of Windows operating system you are using. Make
sure that an Ethernet card or adapter has been successfully installed in each
PC you will configure.

Configuring Windows 98, ME and XP PCs

1. Go to the Network screen by click the Start button. Click Settings and then
Control Panel. From there, double-click the Network icon.

2. On the Configuration tab, select the TCP/IP line for the applicable Ethernet

NETGEAR CG814WH Wireless Cable Modem Gateway

9

adapter. Do not choose a TCP/IP entry whose name mentions DUN,
PPPoE, VPN, or AOL. If the work TCP/IP appears by itself, select that line.
(If there is no TCP/IP line listed, refer to “Appendix C: Installing the TCP/IP
Protocol.) Click the Properties button.

3. Click the IP Address tab. Select Obtain an IP address automatically.

NETGEAR CG814WH Wireless Cable Modem Gateway

10

4. Now click the Gateway tab to ensure that the Installed Gateway field is left
blank. Click the OK button.

5. Click the OK button again. Windows may ask you for the original Windows
installation disk or additional files. Supply them by pointing to the correct
file location, e.g., D:\win98, D:\win9x, c:\windows\options\cabs, etc. (if “D”
is the letter of your CD-ROM drive).

6. Windows may ask you to restart your PC. Click the Yes button. If Windows
does not ask you to restart, restart your computer anyway.

Configuring Windows 2000 PCs

1. Go to the Network screen by clicking the Start button. Click Settings and
then Control Panel. From there, double-click the Network and Dial-up
Connections icon.

2. Select the Local Area Connection icon for the applicable Ethernet

NETGEAR CG814WH Wireless Cable Modem Gateway

11

adapter (usually it is the first Local Area Connection listed). Double-click
the Local Area Connection. Click the Properties button.

3. Select Internet Protocol (TCP/IP), and click the Properties button.

4. Select Obtain an IP address automatically. Once the new window
appears, click the OK button. Click the OK button again to complete the
PC configuration.

5. Restart your computer.

Configuring Windows XP PCs

The following instructions assume you are running Windows XP with the
default interface. If you are using the Classic interface (where the icons and
menus look like previous Windows versions), please follow the instructions for
Windows 2000.

1. Go to the Network screen by clicking the Start button and then Control
Panel. From there, double-click the Network Internet Connections icon
and then the Network Connections icon.

2. Select the Local Area Connection icon for the applicable Ethernet
adapter (usually it is the first Local Area Connection listed). Double-click
the Local Area Connection. Click the Properties button.

3. Select Internet Protocol (TCP/IP), and click the Properties button.

4. Select Obtain an IP address automatically. Once the new window
appears, click the OK button. Click the OK button again (or the Close
button if any settings were changed) to complete the PC configuration.

5. Restart your computer.

NETGEAR CG814WH Wireless Cable Modem Gateway

12

Appendix A: Troubleshooting

Common Problems and Solutions

This section provides possible solutions to problems regarding the installation
and operation of the NETGEAR CG814WH. If your situation is described here,
the problem should be solved by applying the corresponding solution. If you
can’t find an answer here, please contact with your local dealer.

1. I need to set a static IP address on a PC.

The Gateway, by default, assigns an IP address range of 192.168.100.10 to

192.168.100.41 using the DHCP server on the Gateway. To set a static IP

address, you can only use the ranges 192.168.100.2 to 192.168.100.9 and

192.168.100.42 to 192.168.100.254. Each PC or network device that uses

TCP/IP must have a unique address to identify itself in a network. If the IP
address is not unique to a network, Windows will generate IP conflict error
message. You can assign a static IP address to a PC by performing the
following steps:

For Windows 98, ME and XP:

A. Click Start, Settings, and Control Panel. Double-click Network.
B. In The following network components are installed box, select the

TCP/IP->associated with your Ethernet adapter. If you only have one
Ethernet adapter installed, you will only see one TCP/IP line with no
association to an Ethernet adapter. Highlight it and click the Properties
button.

C. In the TCP/IP properties window, select the IP address tab, and select

Specify an IP address. Enter a unique IP address that is not used by any
other computer on the network connected to the Gateway. You can only
use an IP address in the ranges 192.168.100.2 to 192.168.100.9 and

192.168.100.42 to 192.168.100.254. Make sure that each IP address is
unique for each PC or network device.

D. Click the Gateway tab, and in the New Gateway prompt, enter

192.168.100.1, which is the default IP address of the Gateway. Click the
Add button to accept the entry.

E. Click the DNS tab, and make sure the DNS Enabled option is selected.