Getting StartedGetting Started Operation Status
Jetpack Overview
Device Display
Get to Know
Your Device
Para la version en español, visite
verizonwireless.com/support.
Verizon Jetpack® 4G LTE
Mobile Hotspot - AC791L
Step 1. Insert the Battery
Align the gold contacts. Press down gently
to secure the battery.
Step 2. Replace the Back Cover
Line up the 2 tabs on the back cover with
the slots at the bottom of the Jetpack, and
then press down along the edges to secure
the cover.
Step 3. Power On Your Jetpack
Press and hold the Power button for
2 seconds. The display will illuminate.
Home Screen
Display
Data Usage &
Alert Panel
Navigate Left/Up
Select Left Option
Accessory
Universal Charging
Port & Jetpack
Port
Charge/Tether
Bottom View/Top view
Power Button
Power Button
Select Center Option
Accessory
Port
Power
Indicator
Status Bar
Navigate Right/Down
Selec t Right Option
Universal Charging Cable
Connect This End
To J etp ack®
Connect This
End To Device
USB Cable
WARNING! Use only an approved charger to charge your
Jetpack. Improper handling of the charging port, as well as
the use of an incompatible charger, may cause damage to
your device and void the warranty.NOTE: Appearance of device might vary.
Operations Actions
Po wer On To turn ON, p ress and
ho
ld the Po wer butto n
for 2 sec onds.
Po wer Off To turn OFF, press and
hold the Power button
for 3 seconds.
Display
Wake-Up
Power
Indicator
When the display is on,
the first quick press of
the Power button puts
the display to sleep.
When the Jetpack is
powered on, the Power
indicator light will
blink.
Home Screen
Display Indicators
STATUS ICONS
Network Si gnal Streng th
Indicator
Network Technology
Indicator displays w hen you
are con nected to t he 4G LTE
network.
Activit y Indicator appears
when d ata is being transferre d
bet ween the Veriz on networ k
and your Jetp ack.
Roaming indicator appears
when y ou are roaming.
Messages Indicator appears
when y ou have unrea d Verizo n
system messages.
Connecte d Device Indicator
displays the numb er of devices
connecte d to your Jetpa ck.
Tet he re d Mo de Indicator
displays when your Jetpa ck has
a tethered connection.
Battery Indicator displays the
remai ning battery c harge and
bat tery char ging status.
CAROUSEL ICONS
Wi-Fi — View Wi-Fi Name/
Password.
Connected Devices — View
currently connected/blocked
5
device details.
Data Usage — View dat a usage
and billing cycle details.
Settings — View/chan ge basic
Jetpa ck and Wi-Fi s ettings.
Universal Charging — Displays
unive rsal charging status.
Software Update — View
curr ent soft ware versio n and
check for updates.
Messages — View/delete
system messages.
About Jetpack — Displays
device details/Internet status.
Help — Display s Help, Tips, a nd
Advanced features.
SIM ICONS
Ready — A SIM card is installed
and your devi ce is ready to us e.
No SIM — The device does not
detec t a SIM.
SIM Locked — You must e nter
a PIN to unlock th e SIM and use
the device.
SIM Error — Th e device cannot
read the SIM that is installe d.
SIM Blocked — T he wrong PIN was
entered too m any times. Contact
custo mer serv ice to get the code to
unblock the SIM.
SIM Rejecte d — The device ca n read
the SIM , but the network rejects it.
Using Your Jetpack
System Requirements
Your compu ter, tablet, or ot her wireless
devices need Wi-Fi c apabilit y and Internet
browser software only.
Your Jetpack is com patible wit h all major
operating s ystems and the latest ve rsions
of browsers.
Wi-Fi Name/Password Menu
You can view your Jetpack’s Wi-Fi name
(SSID) and password using the following
steps.
1. Power o n your Jetpac k by pressing
and holding t he Power but ton for 2
seconds.
2. Open t he Wi-Fi Nam e/Password
menu .
Connecting to the Internet
1. Power o n the Jetpac k.
2. Open t he Wi-Fi application or contro ls
on the compu ter or Wi-Fi–cap able
device you wan t to connec t to the
Jetpa ck and find t he Wi-Fi network
(SSID) nam ed “Verizon-791L-XXXX.”
3. Select Connect and en ter the Wi-F i
passw ord. Your Wi-Fi– capable de vice
is now co nnected t o the Inter net.
Resetting Your Jetpack
To restore your Jetpack to its factory
settings, follow the steps below:
1. Verify t he Jetpack is powe red on.
2. Open t he Settin gs menu and s elect
the Fac tory Rese t option. Follow the
prompts.
Universal Charging
The universal charging cable allows you to
charge other devices with your Jetpack
such as smartphones, to keep them
powered and connected longer.
1
2
To charge an external device using the
Universal Charging feature:
1. Verify t he Jetpack is powe red on.
Co
nnec t the universal charg ing cable
to the Jetpack.
2. Connect the oth er end of the ch arging
cable to a USB cable, then connect
the ot her end of the USB cable to the
device you wis h to charge.
3. Select your charging preference:
ntinuous or Timed Charge.
Co
Accessing Advanced Settings
To access advanced settings and manage
the Jetpack, sign in to the Jetpack Admin
website using the following steps:
1. Connect yo ur Wi-Fi–c apable device to
the Jetpack using t he steps out lined
in the Co nnectin g to the Inter net
section.
2. Open a Web brows er on your
connecte d device and en ter
http://my.jetpack or
http://192.168.1.1.
Some compu ters will onl y accept the
IP addr ess to connect to th e Jetpack
Admin website.
3. Sig n in with the Je tpack Admin
pass
word.
1. Verify t he Jetpack is powe red on.
2. Open t he Jetpack Ad min website
optio n in the Help menu to vie w
the Admin password.
Important: The default Admin password
is the same as the default Wi-Fi password.
To change either password, sign in to the
Jetpack Admin website (see Accessing
Advanced Settings).
Managing Wi-Fi Networks
and Connections
When connected to the 4G LTE network,
the default settings allow 15 Wi-Fi–capable
devices to connect wirelessly to the
primary network, one Wi-Fi–capable device
to connect wirelessly to the guest network,
and one additional tethered device via USB.
The guest network is turned off on initial
start-up. To use the guest network, you
must turn it on in the Wi-Fi option of the
Settings menu.
To change the number of devices that can
connect to either network, follow the steps
below:
1. Sign in to the Jetpack Admin website
and select Jetpack Settings > Wi-Fi
2. Choos e a Wi-Fi prof ile and then
expa nd the Optio ns.
.
Monitoring Data Usage
You can monitor your Jetpack data usage
and set up usage alerts through your My
Verizon account. You can also see current
usage details on your Jetpack Home screen
or by scrolling to the Data Usage icon and
opening the menu item.
Support & More
User Guide
To download a User Guide go to
User Guide
verizonwireless.com/support and
find your device. To access the User
Guide from the Jetpack Admin
website, select My Jetpack Home
and select the Device Support
Page & User Guide link under Help
& Support.
Get Help Using Your Jetpack
View Help content right from your
Jetpack.
Customer Service
Web
http://verizonwireless.com/
Support.
Call (800) 922-0204.
Follo
w us @VZWSupport.
SIM Card Access
A SIM card is preinstalled in your Jetpack. If
you need to replace your SIM card, remove
the back cover and battery then gently push
the SIM card out of SIM slot.
Customer Information
Your Wireless Device
and Third Party Services
Verizon Wireless is the mobile carrier
associated with this wireless device,
but many services and features offered
through this wireless device are provided
by or in conjunction with third parties.
Verizon Wireless is not responsible for
your use of this wireless device or any non–
Verizon Wireless applications, services
and products including any personal
information you choose to use, submit or
share with others. It is recommended that
you use the available encryption options
for added security when provisioning
your device for use as a Wi-Fi gateway.
See your user manual for details. Specifi c
third party terms and conditions, terms
of use, and privacy policies shall apply.
Please review carefully all applicable terms
and conditions and policies prior to using
this wireless device and any associated
application, product or service.
Quality One part no. QRG791VW.
© 2015 Verizon Wireless. All Rights Reserved.