Netgear AirCard 790S User Guide
Zain Mobile Hotspot AirCard 790S
User Manual
January 2015
202-11498-01
350 East Plumeria Drive
San Jose, CA 95134
USA
Zain Mobile Hotspot
Support
Contact your Internet service provider for technical support.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are
used for reference purposes only.
2
Contents
Chapter 1 Get Started
Know Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Manage Your Device and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Touchscreen Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Jump Boost Another Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Set Up and Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install the Micro SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Personalize the Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Tethered Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
NETGEAR AirCard App for Smartphones and Tablets . . . . . . . . . . . . . . . . . . . 18
Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Security Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
External Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 2 Use Your Mobile Hotspot
View Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manage Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Specify the Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connect to Wi-Fi from Wireless Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Enable Guest Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enable Dual-Band Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set the Maximum Number of Connected Devices. . . . . . . . . . . . . . . . . . . . . . 35
View or Block Connected Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Set Mobile Broadband Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Extend Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjust Wi-Fi Settings to Optimize Battery Life . . . . . . . . . . . . . . . . . . . . . . . . 49
Adjust Display Settings to Increase Battery Life . . . . . . . . . . . . . . . . . . . . . . . 52
Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
USB Tethering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Enable Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
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Manage Hotspot Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Change Network Names and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Change Hotspot Web Page Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Change Device Encryption Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 65
View Details About Your Mobile Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Update Mobile Hotspot Software and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 3 Advanced Settings
Back Up and Restore Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Manage Wi-Fi Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Enable SIM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configure Mobile Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
View WAN Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Enable Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Enable Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Enable IP Passthrough Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Enable VPN PassThrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configure APN Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Enable DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Set LAN Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 4 Frequently Asked Questions
Why can’t I connect a device to the hotspot?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Why can’t I access the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Why isn’t my battery charging? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Why is the signal indicator always low?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Why is the download or upload speed slow? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How do I go back to the hotspot web page? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
What do I do if I forget my admin login password? . . . . . . . . . . . . . . . . . . . . . . . 90
How do I disconnect from the mobile broadband network? . . . . . . . . . . . . . . . 92
Why doesn’t the Connect / Disconnect button
appear on the hotspot web page? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How can I extend the life of the battery? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How do I turn the hotspot off?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How do I find out how many users are connected
to my hotspot’s Wi-Fi networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The touchscreen is not lit. How do I know if the
hotspot is still powered on?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
How do I find my computer’s IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Where can I find more information?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Chapter 5 Troubleshooting
The Wi-Fi network name does not appear in the list
of networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
The No Signal icon displays on either the touchscreen
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Zain Mobile Hotspot
or the hotspot web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Your device cannot access the hotspot web page
when connected to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
The hotspot cannot connect to a computer running
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
The hotspot does not connect to your service
provider’s network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Reset the hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
SIM Not Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
SIM Locked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Temperature-Related Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Connection Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Appendix A Specifications
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Supported RF Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
5
1. Get Started
This chapter provides an overview of Zain Mobile Hotspot features, and instructions for how to
set up your mobile hotspot and connect to the Internet. The chapter covers the following topics:
• Know Your Device
• Set Up and Connect to the Internet
• Additional Information
Note: Firmware updates with new features and bug fixes are available at
downloadcenter.netgear.com. Some products regularly check the site
and download new firmware, or you can check for and download new
firmware manually. If the features or behavior of your product do not
match what is described in this manual, you might need to update
your firmware.
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Zain Mobile Hotspot
Know Your Device
Your mobile hotspot enables you to create a Wi-Fi access point in any location with cellular
network coverage. Use a Wi-Fi access point to connect your laptop and other Wi-Fi-capable
devices to your service provider’s mobile broadband network and connect to the Internet.
You can also use your mobile hotspot in tethered mode by connecting it to your laptop with
the USB cable to access the Internet. For more information, see Tethered Mode on page 16.
Power key
Touchscreen
Main antenna port
Micro USB port
Secondary antenna port
Figure 1. Hotspot keys and features
Manage Your Device and Settings
You can manage your device and change settings using the following features:
Status LED
• The device’
• The hotspot web page. See Hotspot Web Page on page 18.
• A mobile app. See NETGEAR AirCard App for Smartphones and Tablets on page 18.
s touchscreen. See Touchscreen on page 8.
Get Started
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Zain Mobile Hotspot
Power Key
Use the Power key to wake the hotspot and to power the device on and off.
Table 1. Power key usage
Desired Result Action
Turn on hotspot. Press and hold the Power key for three seconds.
Turn off hotspot. Press and hold the Power key for five seconds.
Wake up Wi-Fi signal and
screen.
Press and quickly release the Power key.
Status LED
The LED indicates the device’s connection status:
Table 2. LED indicator patterns
Color LED pattern What the pattern means
Blue Slow blink
(every five seconds)
Amber Blink
(every five seconds)
Blue Double blink
(every five seconds)
Blue /
Amber
Slow blink, alternating
blue and amber
The data connection is ready for use. The Wi-Fi is on,
WW
AN is connected, and Wi-Fi devices are available.
The data connection is not ready for use (disconnected or
no signal).
Data is transferring (uploading or downloading) on the data
connection.
The device is installing firmware or software updates.
Touchscreen
The hotspot’s touchscreen displays the following information:
• Wi-Fi name and password.
• Network signal icons. See Table 3 on page 9 for details.
• Data usage details.
• Wi-Fi details (number of connected devices).
• System alerts.
• Network provider message notification.
For advanced settings, use a Wi-Fi-enabled device to connect to the hotspot and then visit
the hotspot web page at http://hotspot.zain or http://192.168.1.1.
Get Started
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Zain Mobile Hotspot
Touchscreen Elements
You can use the touchscreen icons and other screen elements to view the hotspot’s status,
configure Wi-Fi band settings, view data usage details, and view system alerts
Network icon
Traffic
Battery icon
Signal strength
Data usage
Wi-Fi status and button
Figure 2. Touchscreen display
Table 3. Touchscreen icons
Icon Indicates
Home button. To display the touchscreen home screen, tap the Home button.
Wi-Fi network
name and password
Home button
Back button
Settings button
Messages button
Number of connected devices
Back button. To return to the touchscreen that was previously displayed, tap
the Back button.
Signal strength. Bars indicate the strength of the cellular Internet signal.
• 1 bar . The hotspot has low signal strength.
• 5 bars . The hotspot has excellent signal strength.
Get Started
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Zain Mobile Hotspot
Table 3. Touchscreen icons (continued)
Icon Indicates
Network indicator. These icons show the type of cellular network:
• 4G. An LTE network is available.
• H+. DC-HSPA+, HSPA+ networks are available.
• H . HSPA/HSDPA and dual-carrier networks are available.
• 3G. A UMTS network is available.
Traffic. Arrows show the cellular Internet traffic status:
• Gray outline. The hotspot is connected.
• Solid white outline. The hotspot is sending or receiving information.
• None. The hotspot is not connected.
Roaming . The hotspot is connected to a network other than Zain’s.
USB . The hotspot is connected to a USB port.
Battery indicator. Battery is partially or fully charged.
ALERTS (2) Alert message notification. To view the alerts, tap the ALERTS button.
Default main Wi-Fi name
and password
Guest Wi-Fi name
and password
Wi-Fi enabled devices use the Wi-Fi name and password to connect to the
mobile hotspot.
When guest Wi-Fi is enabled, tap Wi-Fi > Guest Wi-Fi to display the guest Wi-Fi
network name and password. For information about how to change these
names and passwords, see
Estimated data usage for the current billing period.
Wi-Fi status and button. Displays Wi-Fi status (blue when Wi-Fi is turned on).
To display the Wi-Fi screen, tap the Wi-Fi button.
Messages button.
Manage Hotspot Security on page 60.
Settings button. To display the Settings screen, tap the Settings button.
Get Started
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Zain Mobile Hotspot
Accessories
The following accessories are included with your hotspot:
• Micro USB cable . Use this cable to recharge the battery or tether the mobile hotspot to
your computer. For more information, see
• Wall charger . Use a wall charge with the USB cable to recharge the battery or to power
the mobile hotspot from a wall socket. For more information, see
page 55.
• Jump boost cable. Use the jump boost cable to charge another mobile device, such as
a tablet or smartphone. For more information, see
page 12.
You can purchase a charging cradle separately. For more information, visit
www.netgear.com/zainkwaccessories.
Tethered Mode on page 16.
Recharge the Battery on
Jump Boost Another Device on
Power Sources
Your hotspot can receive power from any of the following sources:
• Rechargeable battery included with the hotspot
For more information, see Install the Battery on page 14.
• Wall socket using the AC adapter and USB cable
For more information, see Recharge the Battery on page 55.
• USB port on your computer
For more information, see Recharge the Battery on page 55.
Get Started
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Jump Boost Another Device
You can give a boost to your smartphone if it is low or out of battery power by connecting it to
the hotspot’s jump boost cable and starting boost from the touchscreen screen or the hotspot
web page.
Figure 3. Jump boost cable
Note: You cannot charge the hotspot while it is boosting another device.
To start the jump boost of another device from the touchscreen:
1. Plug the jump boost cable into your hotspot.
2. Plug the device you want to charge into the other end of the jump boost cable.
On the Home screen, a pop-up window appears with boost options. If the pop-up window
does not display
, tap Settings > Jump Boost.
3. Tap one of the boosting options (30, 60, or 90 minutes).
To start the jump boost of another device from the hotspot web page:
1. Plug the jump boost cable into your hotspot.
2. Plug the device you want to charge into the other end of the jump boost cable.
3. On the home page, log in as an administrator
.
4. Click the Jump Boost button.
5. Select one of the boosting options (30, 60, or 90 minutes).
Get Started
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Set Up and Connect to the Internet
The battery and micro SIM card are pre-installed in your hotspot. If you need to re-install
these components, complete the steps in the sections listed in steps 1 and 2.
To set up and connect to the Internet:
1. Install the Micro SIM card.
For more information, see Install the Micro SIM Card on page 13.
2. Install the battery
For more information, see Install the Battery on page 14.
3. Connect to the Internet.
For more information, see Connect to the Internet on page 15.
4. Personalize the hotspot.
For more information, see Personalize the Hotspot on page 16.
.
Install the Micro SIM Card
To insert the SIM card:
1. Remove the hotspot back cover by lifting at the notch on either corner of the device.
2. If present, remove the battery.
3. Insert the micro SIM card.
Micro SIM card
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Zain Mobile Hotspot
4. Insert the battery as shown.
Battery
Gold contacts
Ensure that the gold contacts on the battery line up with the gold contacts on the device.
5. Replace the hotspot cover
.
Install the Battery
To install the battery:
1. Remove the hotspot back cover by lifting at the notch on either corner of the device.
Make sure that the micro SIM card is already installed. For more information, see Install
the Micro SIM Card on page 13.
Micro SIM card
Get Started
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Zain Mobile Hotspot
2. Insert the battery as shown.
Battery
Gold contacts
Ensure that the gold contacts on the battery line up with the gold contacts on the device.
3. Replace the back cover
.
Note: The battery comes partially charged and ready to use. When the
battery needs recharging, follow the instructions in Recharge the
Battery on page 55.
Connect to the Internet
Your computer and other devices can connect to the hotspot wirelessly. You can also
connect to the Internet with the hotspot tethered to a computer with the USB cable. See
Tethered Mode on page 16.
To connect to the Internet:
1. Press and hold the Power key for a few seconds.
The hotspot powers up and automatically searches for and connects to your network
provider’s mobile broadband network.
2. Connect your computer or other device to your Wi-Fi network:
a. Check that Wi-Fi is enabled on your device and search for available Wi-Fi networks.
Get Started
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b. Select the Wi-Fi name displayed on the hotspot touchscreen and connect to it.
c. When prompted, enter your Wi-Fi password as it displays on the hotspot
touchscreen.
3. Launch your browser to surf the Internet.
Personalize the Hotspot
You can personalize the hotspot and change its settings using the following methods:
• Touchscreen. Use the touchscreen to make basic Wi-Fi and other settings changes.
• Web page. Use the hotspot web page to make more detailed settings changes than the
basic settings changes offered on the touchscreen.
Use a Wi-Fi-enabled device to connect to the hotspot and then use a browser to display
the hotspot web page (
administrator to make changes. The default administrator login password is admin. Best
practice is to set a more secure password.
http://hotspot.zain or http://192.168.1.1). Log in as an
Additional Information
The following topics are covered in this section:
• Tethered Mode on page 16
• NETGEAR AirCard App for Smartphones and Tablets on page 18
• Hotspot Web Page on page 18
• Security Credentials on page 18
• External Antennas on page 19
Tethered Mode
You can use your hotspot in tethered mode (connected to a computer using the USB cable)
instead of connecting to it using Wi-Fi.
Note: The first time that you use your hotspot in tethered mode, drivers are
loaded on your computer to support the hotspot.
To install drivers on computers running operating systems other than Windows XP:
1. Ensure that the hotspot is powered off.
2. Connect the hotspot to your computer using the USB cable.
The hotspot automatically powers on and installs the necessary driver.
Get Started
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You can visit the hotspot web page at http://hotspot.zain or http://192.168.1.1 to
customize your hotspot’s advanced settings.
To install drivers on a computer running Windows XP:
1. T
o wake up the device, press the Power key.
2. T
ap the Home ( ) button.
3. Tap the Settings button.
4. Tap the USB Tethering button.
USB tethering should be ON by default. If USB tethering is not ON, slide the OFF button to
the ON position..
5. Tap the Install Win XP drivers button.
This button is located at the bottom of the USB Tethering screen.
6. Connect the hotspot to your computer using the USB cable.
The hotspot installs the necessary driver.
After the driver is installed, you can visit the hotspot web page at http://hotspot.zain or
http://192.168.1.1 to customize your hotspot’
s advanced settings.
Get Started
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NETGEAR AirCard App for Smartphones and Tablets
Download and use the complimentary NETGEAR AirCard app to view
your connection, settings, and data usage from your smartphone or tablet.
Search the app store for NETGEAR
To manage all hotspot settings, visit the hotspot web page at
http://hotspot.zain or http://192.168.1.1.
AirCard.
Hotspot Web Page
Your hotspot comes configured and ready to use. Use the hotspot web page to manage
advanced settings.
Log in as an administrator to change settings and view detailed information. (The default
administrator login password is admin.)
To log in as an administrator:
1. From a computer or wireless device that is connected to your network, launch an
Internet browser
2. Enter http://hotspot.zain or http://192.168.1.1
3. Enter the password in the Sign In field.
The default password is admin.
4. Click the Sign In button.
The Home screen displays.
After you log in, you can access all of the features available on the touchscreen plus
advanced features. For example, you can do the following:
• Change the SSID, Wi-Fi passwords, admin login, and Wi-Fi encryption settings
• Select a custom Wi-Fi profile (dual-band Wi-Fi, guest Wi-Fi)
• Set auto connect options
• V
iew data usage
• Change security settings and router options
.
The password is case-sensitive.
Security Credentials
Three passwords are associated with the hotspot:
• W
i-Fi password . Use this to connect your computer or other Wi-Fi device to your mobile
hotspot network. This character string is unique to your device. It displays on the main
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Zain Mobile Hotspot
hotspot touchscreen. If the screen is blank (a power-saving feature), press and quickly
release the Power key. The default Wi-Fi password is printed on a label under the
battery.
• Guest W
i-Fi password. When the guest Wi-Fi network is enabled, guests can use this
password to access the network.
• Admin login password . Use this to log in to the hotspot web page as an administrator.
Y
ou must log in as an administrator to use certain features and to make changes to your
hotspot settings. The default admin login password, admin, is printed on a label under
the battery. The admin login pasword can be 5–31 characters.
You can change these passwords on the hotspot web page (http://hotspot.zain or
http://192.168.1.1). For more information, see Manage Hotspot Security on page 60 and
Change Hotspot Web Page Login Settings on page 64.
External Antennas
Using an external antenna might be recommended in areas of lower coverage to improve
your device performance. MIMO Dual TS9 antennas are available from your retailer. Insert
the connector carefully to avoid damage to your device.
Figure 4. External antennas with TS-9 connectors
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2. Use Your Mobile Hotspot
This chapter explains how to use your hotspot. The chapter covers the following topics:
• View Data Usage
• Manage Wi-Fi
• Set Mobile Broadband Options
• View Alerts
• Extend Battery Life
• Manage Hotspot Security
• View Details About Your Mobile Hotspot
• Update Mobile Hotspot Software and Firmware
Note: To change settings, log in as an administrator. See Hotspot Web
Page on page 18.
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20
Zain Mobile Hotspot
View Data Usage
You can view an estimate of your data usage on the hotspot web page and on the hotspot
touchscreen.
The plan data counter resets automatically when the next billing cycle starts, and the session
data counter resets automatically for each session.
To view estimated data usage on the hotspot touchscreen:
1. T
o wake up the device, press the Power key.
2. T
ap the Home ( ) button.
The touchscreen shows the estimated data usage for the current billing cycle.
Data usage
To view detailed data usage information on the hotspot web page:
1. From a computer or wireless device that is connected to your network, launch an
Internet browser
.
2. Enter http://hotspot.zain or http://192.168.1.1.
A login screen displays.
3. Enter the administrator login password.
The default password is admin.
The password is case-sensitive.
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21
Zain Mobile Hotspot
The hotspot web page displays the data usage for the current billing cycle and for the
current broadband session.
Manage Wi-Fi
Advanced users can set up the Wi-Fi radio of the hotspot to meet their Wi-Fi needs by
customizing settings on the hotspot web page.
On the hotspot web page, the following Wi-Fi profiles are available:
• Main W
• Default, dual-band W
GHz and 5 GHz devices with your main Wi-Fi to transfer data at higher throughputs.
• Guest W
devices on your main Wi-Fi network or letting visitors access the hotspot web page.
By default, dual-band Wi-Fi is enabled. If your place of business does not allow Wi-Fi or for
any other reason you want to disable Wi-Fi and use the mobile hotspot only in tethered
mode, the mobile hotspot gives you that option.
Note: Whenever you change Wi-Fi settings, any devices connected to the
i-Fi. Share your main Wi-Fi with 2.4 GHz devices you trust.
i-Fi (2.4 GHz and 5 GHz) . Gives you the flexibility to connect 2.4
i-Fi. Share your Wi-Fi with temporary visitors without exposing the 2.4 GHz
hotspot are disconnected and might need to be reconnected.3
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22
Zain Mobile Hotspot
Specify the Wi-Fi Settings
From the touchscreen, you can specify a number of Wi-Fi settings. For more detailed profile
selections, visit the hotspot web page (http://hotspot.zain or http://192.168.1.1). You can
establish any one of the following types of networks:
• Default (No secondary network). Main Wi-Fi only on the 2.4 GHz band. If you
configured a custom profile using the hotspot web page, you have the option to return to
the defaul Wi-Fi setting.
• Dual Band W
to transfer data at higher throughputs.
• Guest W
Note: Whenever you change Wi-Fi settings, any devices connected to the
hotspot are disconnected and might need to be reconnected.
i-Fi. Main Wi-Fi only on either the 2.4 GHz or 5 GHz band. Use this choice
i-Fi. Main Wi-Fi and guest Wi-Fi on the 2.4 GHz band.
To specify the Wi-Fi settings from the touchscreen:
1. T
o wake up the device, press the Power key.
2. T
ap the Home ( ) button.
3. Tap the Wi-Fi button.
4. Tap the Options button.
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23
Zain Mobile Hotspot
The Wi-Fi Options screen displays.
5. To disable the Wi-Fi signal in a restricted area, tap the > button next to Wi-Fi Signal.
6. Slide the ON button to the OFF position.
Your setting is saved.
7. T
o set the Wi-Fi range, tap the > button next to Wi-Fi Range.
8. Tap the radio button for the selection that you want.
Your setting is saved.
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Zain Mobile Hotspot
9. To power down the Wi-Fi radio after a set period of inactivity, tap the > button next to Wi-Fi
Standby .
10. Tap the radio button for the selection that you want.
Your setting is saved.
Use the hotspot web page to set up a profile that is more detailed than the basic profiles
of
fered on the touchscreen screen.
To select a Wi-Fi profile or create a custom profile on the hotspot web page:
1. From a computer or wireless device that is connected to your network, launch an
Internet browser
.
2. Enter http://hotspot.zain or http://192.168.1.1.
A login screen displays.
3. Enter the administrator login password.
The default password is admin.
The password is case-sensitive.
The Home screen displays.
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25
4. Select Wi-Fi > Options.
Zain Mobile Hotspot
5. In the Wi-Fi Profiles list, select a predefined profile or select Custom Setup to choose your
own options.
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26
Zain Mobile Hotspot
The Wi-Fi Options screen that displays depends on the Wi-Fi profile that is selected.
6. To modify the displayed profile (even if you selected a predefined profile), use the following
options:
• Secondary W
i-Fi. Select the Enable secondary Wi-Fi network check box to use a
secondary Wi-Fi network.
• Frequency. Select the Wi-Fi frequency (2.4 GHz or 5 GHz) to use on the main,
secondary
• Guest mode. Select the Guest W
, or both Wi-Fi networks.
i-Fi check box to use the secondary Wi-Fi network
for temporary visitors.
The Submit button displays after you make a selection.
7. Click the Submit button.
Your changes are saved.
If you select a predefined profile and then change the frequency, or change the guest
Wi-Fi options, the profile type changes automatically to Custom Setup.
Note: When you change your profile options (including disabling or enabling
either Wi-Fi network), any devices connected to the hotspot are
disconnected and might need to be reconnected.
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Zain Mobile Hotspot
Connect to Wi-Fi from Wireless Device
You can connect up to 15 wireless devices (such as smartphones, laptops, tablets, digital
cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For
information about setting connections for main Wi-Fi and guest Wi-Fi networks, see Set the
Maximum Number of Connected Devices on page 35.
You can add a wireless device to your Wi-Fi network manually. If the device you are adding is
WPS enabled, you can use the WPS method to connect the device without using the Wi-Fi
password.
Connect with the Wi-Fi Password
1. On the wireless device, view the list of available Wi-Fi networks.
2. Connect to the network that corresponds to your hotspot network as displayed on the
touchscreen.
3. When prompted, enter the Wi-Fi password for your hotspot network.
The Wi-Fi password displays on the hotspot touchscreen. If the screen is turned off, press
and quickly release the Power key to wake the hotspot.
Add a WPS-Enabled Device
You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password,
using the hotspot web page or the touchscreen.
To add a WPS-enabled Wi-Fi device from the touchscreen:
1. T
o wake up the device, press the Power key.
2. T
ap the Home ( ) button.
3. Tap the Wi-Fi button.
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Zain Mobile Hotspot
4. Tap the WPS button.
5. Tap the Pair with Main Wi-Fi or Pair with Secondary Wi-Fi button.
6. Within two minutes, press the WPS key on the wireless device you want to connect.
Your mobile hotspotand the wireless device communicate and establish the connection.
To add a WPS-enabled Wi-Fi device from the hotspot web page:
1. From a computer or wireless device that is connected to your network, launch an
Internet browser
.
2. Enter http://hotspot.zain or http://192.168.1.1.
A login screen displays.
3. Enter the administrator login password.
The default password is admin.
The password is case-sensitive.
The Home screen displays.
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29
4. Select Wi-Fi > Connect.
Zain Mobile Hotspot
5. Click the WPS button for either the main Wi-Fi or secondary Wi-Fi network (if available).
6. Choose the WPS method you want to use:
• WPS button pairing. If the device you want to connect has a WPS key
, click the
WPS button pairing button and, within two minutes (120 seconds), press the
device’
s WPS key.
• Enter WPS PIN. If the device you want to connect has a WPS PIN associated with it,
click the Enter WPS PIN button and enter the device’
s WPS PIN.
Your hotspot and the wireless device communicate and establish the connection.
Enable Guest Wi-Fi
Guest Wi-Fi creates a one-time unique password for temporary visitors to access your Wi-Fi
hotspot.
To enable Guest Wi-Fi from the touchscreen:
1. T
o wake up the device, press the Power key.
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